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* Skip to content * Accessibility Policy * Products * Industries * Resources * Customers * Partners * Developers * Company Close Search Search Oracle.com * QUICK LINKS * Oracle Cloud Infrastructure * Oracle Fusion Cloud Applications * Oracle Database * Download Java * Careers at Oracle Search Country Close Would you like to visit an Oracle country site closer to you? Visit Oracle Japan No thanks, I'll stay here See this page for a different country/region View Accounts Back Cloud Account Sign in to Cloud Sign Up for Free Cloud Tier Oracle Account * Sign-In * Create an Account * Help * Sign Out Contact Sales Menu Menu * Support 1. Support ORACLE SUPPORT CONTACTS GLOBAL DIRECTORY SUPPORT CONTACTS GLOBAL DIRECTORY * Acquired Product Support * Online Support * United States * Canada * Latin America * Europe, Middle East, and Africa * Asia Pacific * Oracle Advertising (AddThis, Crosswise, Datalogix, Grapeshot, Moat) * Oracle CRM On Demand (Siebel) * Oracle Construction and Engineering (including Aconex and Textura) * Oracle Life Sciences (including goBalto) * Oracle Hospitality and Food & Beverage (MICROS) * Oracle Managed Cloud Services * Oracle Retail (MICROS) * Oracle Service Cloud (B2C Service/RightNow product only) ACQUIRED PRODUCT SUPPORT Oracle is dedicating significant resources to ensuring that you—as the customer of a predecessor company that is merging with Oracle—receive special handling and extraordinary support during our transition of people, processes, tools, and company entities. Access Support for your products: * Aconex and Conject * Adi Insights * Cerner * Dyn * FarApp * FOEX * GloriaFood * NetSuite * Next Technik * Nor1 * Verenia ONLINE SUPPORT Need Help? Go to My Oracle Support to: * Find Answers in the Oracle Support Knowledge Base * Submit, update, or review Service Requests * Engage the My Oracle Support Community * Download software updates * Tap into Oracle proactive support tools and best practices You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support. UNITED STATES GETTING SUPPORT * Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). * Call 1.800.223.1711 for technical or non-technical questions regarding your supported Oracle products, product downloads, My Oracle Support portal, or related support questions. For questions concerning your support license or support contract, please see the “Renewing Support” section. * Oracle Hospitality and Food & Beverage (MICROS) customers in the United States call 1.800.937.2211 for product related support inquiries * Oracle Retail (MICROS) customers in the United States call 1.800.223.1711 for product related support inquiries * Local Government (NetSuite for Government or Public Safety Suite) customers in the United States call 1.800.633.0769 for product related support inquiries * Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at https://www.fcc.gov/trs, and a list of phone numbers is available at https://www.fcc.gov/general/trs-state-and-territories. International hearing impaired customers should use the TRS at 1.605.224.1837. Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes. RENEWING ORACLE PREMIER SUPPORT * To renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions. * For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call 1.888.545.4577. * View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support. OTHER SERVICE INQUIRIES: * For questions regarding Oracle licenses, product questions, migrations or new license sales questions, downloading or installing a trial version of our software, Oracle Training Courses, Course Certifications, or any other questions call: 1.888.753.4428, excluding Oracle Cloud and Oracle Hospitality and Food & Beverage (MICROS) and Oracle Retail (MICROS) CANADA GETTING SUPPORT * Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). * Call 1.800.668.8921 or 1.905.890.6690 for technical or nontechnical questions regarding your supported Oracle products, product downloads, My Oracle Support portal or related support questions. For questions concerning your support license or support contract, please see the “Renewing Support” section. * Hearing impaired customers in the U.S. who need to speak with an Oracle Support representative may use a telecommunications relay service (TRS); information about TRS is available at https://www.fcc.gov/consumers/guides/telecommunications-relay-service-trs, and a list of phone numbers is available at https://www.fcc.gov/general/trs-state-and-territories. International hearing impaired customers should use the TRS at 1.605.224.1837. Once in contact with Oracle Support an engineer will handle technical issues according to normal service request handling processes. RENEWING ORACLE PREMIER SUPPORT * To renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions. * For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call 1.888.545.4577. * View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support. OTHER SERVICE INQUIRIES: * For questions regarding Oracle licenses, product questions, migrations or new license sales questions, downloading or installing a trial version of our software, Oracle Training Courses, Course Certifications, or any other questions call: 1.888.753.4428, excluding Oracle Cloud and Oracle Hospitality and Food & Beverage (MICROS) and Oracle Retail (MICROS) LATIN AMERICA Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). RENEWING ORACLE PREMIER SUPPORT * To renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions. * For questions regarding on-premises support renewals, call the relevant Oracle Support Renewal Sales number listed below. * View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support. Country Support Hotline Support Renewal Sales Argentina Acceso directo: 0800.666.0173 Vía AT&T Direct: 0800.555.4288 ó 0800-222-1288 conectar a 877.767.2253 +54 1152996000 Belize Vía AT&T Direct: 811 conectar a 877.767.2253 +506.2205.5554 Bolivia Vía AT&T Direct: 800.10.1110 conectar a 877.767.2253 0800.0178 Brazil Toll Free: 0800.891.5899 Direct Access: +55.11.5189.1001 Fax: +55.11.5189.1101 Direct Access: +55.11.5189.1000 Fax: +55.11.5189.1189 Caribbean Islands (Except Puerto Rico, Republica Dominicana Netherlands, and Aruba) AT&T Direct® Access Number 877.767.2253 +506.2205.5554 Central America Para numeros telefonicos, por favor refierase al pais de preferencia. +506.296.1530 Chile Acceso Directo: +56.22.830.7810 Acesso Directo Hospitality only: +56 22 830 7626 Acceso Directo: 188.800.800.075 Vía AT&T Direct: 800.225.288 ó 800.360.311 conectar a 877.767.2253 +56.22.666.5000 Colombia Acceso Directo:01.800.912.1586 Vía AT&T Direct: 018009110010 conectar a 877.767.2253 +571.611.9600 Costa Rica Acceso Directo: 0.800.011.0515 Vía AT&T Direct: 0.800.0.114.114 conectar a 877.767.2253 0.800.011.0621 Ecuador Vía AT&T Direct: 1999119 conectar a 877.767.2253 +1.800.67.2253 El Salvador Vía AT&T Direct: 800.1288 conectar a 877.767.2253 +506.2205.5554 Guatemala Vía AT&T Direct: 138126 or 9999190 ó 0800-222-1288 conectar a 877.767.2253 +506.2205.5554 Honduras Vía AT&T Direct: 800.0.123 conectar a 877.767.2253 +506.2205.5554 Jamaica Vía AT&T Direct: 1.800.872.2881 877.767.2253 +1.809.960.2359 Mexico Acceso Directo: 800 6721052 Acceso Directo: 001.877.767.2253 Vía AT&T Direct: 800.288.2872 conectar a 877.767.2253 +52.55.8977.2800 Nicaragua Vía AT&T Direct: 1.800.0174 conectar a 877.767.2253 +506.2205.5554 Panamá Acceso Directo: 001.877.767.2253 Via ATT direct: 800.0109; conectar a 877.767.2253 +507.263.9077 Paraguay Vía AT&T Direct: 008.11.800 conectar a 877.767.2253 +506.2205.5554 Peru Acceso Directo: 0800.50.718 Vía AT&T Direct: 080050288 / 080070088 conectar a 877.767.2253 +51.1.615.1000 Puerto Rico 877.7.ORACLE +1.787.999.3100 República Dominicana Acceso Directo: 1.877.767.2253 Vía AT&T Direct: 1.800.872.2881 conectar a 877.767.2253 +57 1 611 6734 Trinidad Vía AT&T Direct: 1.800.872.2881 877.767.2253 1.868.624.4203 Uruguay Vía AT&T Direct: 000.410 conectar a 877.767.2253 +54.11.4.341.8100 Venezuela Includes Netherlands Antilles (Curacao, Bonaire, Saba, Sint Eustatius and Sint Maarten , Aruba, and Sur Inam) Venezuela: Aceso Directo: 0800.100.2057 Via ATT direct: 0800.2255.288; conectar a 877.767.2253 Netherlands Antilles: Via ATT direct: 001.800.872.2881; conectar a 877.767.2253 INSTRUCTIONS FOR DIALING AT&T DIRECT® ACCESS NUMBERS * Visit the AT&T World Traveler to obtain your AT&T Direct Access Number. * Use the AT&T Access Numbers drop down menu to select the country from which you are calling. * Dial the AT&T Direct® Access Number + area code + phone number. EUROPE, MIDDLE EAST, AND AFRICA Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). RENEWING ORACLE PREMIER SUPPORT * To renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions. * For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call the relevant Oracle Support Renewal Sales number listed below. * View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support. Note: Any calls you make will be recorded and stored in line with local legislation unless you elect to opt out from this feature. Home Global Support Center: United Kingdom Country Support Hotline Support Renewal Sales Albania +442035742013 74956606464 Armenia 37411619594 Austria +43.1.33777.555 +43.1.33777.065 Bahrain 80004238 27214007248 Belgium +32.2.719.12.12 3227195373 Bosnia and Herzegovina +387.33.95.89.89 +387.33.95.89.39 Bulgaria +359.2.923.8130 +359.2.923.8168 Cameroon +20235350755 27214007248 Central Asia Territory (CAT) (Azerbaijan, Turkmenistan, Tajikistan, Kirgizstan, Georgia, Armenia and Uzbekistan) +7 727 320 1643 77272442720 Croatia +385.1.632.32.22 +385.1.630.63.36 Cyprus +35722694693 +35722694692 Czech Republic +420.221.438.199 420220437052 Denmark +45.44.80.80.81 4544808470 Egypt 20224802720 20 235 350 789 Estonia +372.628.7777 +372.628.7713 Finland +358.9.54.94.1300 358954941292 France +33.1.57.60.21.22 33 146 856 644 Gabon +20235350755 +20235350789 Germany +49.180.2000.170 Charges: From landlines 0.06 EUR per call, from mobile up to 0.42 EUR per minute. (Learn more) +49.891.430.2828 Greece +30.210.67.89.450 +30 210 678 9215 Hungary +36.1.2241800 3618017722 Israel +972.3.9273677 +44.207.1312.982 Italy +39.06.52436.400 39 028 733 5050 Ivory Coast 2 Stage dialing: First 00.111.11 then 800.379.0402 27214007248 Jordan +962.6.5200895 27214007248 Kazakhstan +7 727 320 1643 77272442714 Kenya +254.20.288.9.150 27214007248 Kuwait Local access: +96522203638 Alternate number: +974 444 627 67 20235350789 Latvia +371.6704.6086 +370.5204.7537 Lebanon +9611963240 20235350789 Lithuania +370.5.204.76.40 +370.5.204.75.37 Luxembourg +352 4911 3345 35227000670 North of Macedonia +442035742013 27214007248 Malta +800.62.474 442071312982 Mauritius Toll Free: +8020440036 27214007248 Moldova +40213678810 40213677047 Mongolia +4008.980.890 37052047537 Morocco +212522977095 27214007248 Netherlands +31.30.6699444 31306699292 Nigeria +20235350755 27214007248 Norway +47.6752.6752 4767526705 Oman +971.4.3909040 27214007248 Poland +48221682416 48221682411 Portugal +351.21.423.52.00 351214237535 Qatar +974 4446 2778 20235350789 Romania +40213678810 40213677047 Russia Oracle has withdrawn all operations in the Russian Federation. For more info go to oracle.com/corporate/conflict-in-ukraine/russia/ Saudi Arabia Toll Free: 800.844.0538 (Saudi Telecom Fixed and Mobile Network) Toll Free: 800.850.0093 (Bharti Airtel Fixed and Mobile Network) Local Access: +966.11.273.9977 20 235 350 789 Senegal +20235350755 27214007248 Serbia and Montenegro 381112016830 381112016833 Slovakia +421.2.5728.8600 421257288771 Slovenia 080080874 080080705 South Africa +27.11.319.4010 +27.21.400.7282 27214007248 Spain +34.91.6312174 +902.312.174 34 916 267 676 Sweden +46.8.477.3600 46317335538 Switzerland +41.61.425.62.00 0800 561449 Tanzania +20235350755 27214007248 Tunisia +202.35350755 Turkey: Istanbul region +90.212.329.68.20 90 212 329 6819 United Arab Emirates +971.4.3909040 97143909332 Abu Dhabi +971.4.3909040 Ukraine +380 444 986 960 380444986942 United Kingdom and Republic of Ireland +441189247900 +44.207.1312.982 / 35318031792 Zimbabwe +20235350755 27214007248 ASIA PACIFIC Online: Go to My Oracle Support to find answers in the Oracle Support Knowledge Base, submit, update or review your Service Requests, engage the My Oracle Support Community, download software updates, and tap into Oracle proactive support tools and best practices. (You must have purchased support, have an active cloud subscription, or have an active cloud trial license to access My Oracle Support). RENEWING ORACLE PREMIER SUPPORT * To renew your on-premises support, log on to My Support Renewals to review and accept your renewal. You may also view information on accepting a renewal, enrolling in the Auto-Renew program, modifying address or contact information, payment options, or invoicing questions. * For questions regarding on-premises support renewals, log a Renewal Service Request, Chat or call the relevant Oracle Support Renewal Sales number listed below. * View pricing, Lifetime Support Policy, terms & conditions, technical support policies for more information regarding Oracle Premier Support. Country Support Hotline Support Renewal Sales Australia +61.132.370 +61.2.8817.7600 1.800.787.901 +61.2.94912850 Bangladesh Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005) +65.6436.1003 92512099711 China 800.810.0366 4008.980.890 400 669 1900 +86 10 61065483 Hong Kong 800.963.604 +852.2866.9582 001 86 4008.980.890 (IDD rates applicable) +852.3655.7975 India Technical Support Hotline a) 000 800 100 7534 b) +1 800 711 1005 Support Renewal Hotline 0008000402728 Indonesia +62.21.2555.2010 Alternate Singapore Number +65 6436 1003 6565012337 Japan 0120.099638 +81-3-6834-6045 Korea +82.1588.8501 080.909.0880 +82.2.21947966 Macau 0800-559 852.3655.7975 Malaysia 1 800 880 329 60322993354 Nepal Using AT&T Direct Access Number 157-0011 (provide access number 800-711-1005) +65.6436.1003 92512099711 New Zealand 0800.478.776 +61.2.8817.7600 0800466709 +64.9977.2110 Pakistan Using AT&T Direct Access Number 00-800-01001 (provide access number 800-711-1005) +65.650.12200 92512099711 Philippines 1800 1651 0500 +63-2-7220-5099 1800-144-100-66 63279445214 Singapore 800.616.1618 (support hotline) +65.6436.1003 (support hotline) 6565012337 Sri Lanka 18007111005 92512099711 Taiwan 0800.077677 886 2 8726 7561 Thailand +66 2 696 8001 Vietnam 12065299 Alternate number +84 2 436374883 1 800 880 329 YOU MAY ALSO BE INTERESTED IN * Premier Support * Advanced Customer Services * Oracle University * Applications Unlimited GET STARTED SIGN IN TO MY ORACLE SUPPORT Specialized Oracle Support tools and resources at your fingertips. 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