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Submitted URL: http://thelevel.ai/
Effective URL: https://thelevel.ai/
Submission: On February 08 via api from US — Scanned from DE
Effective URL: https://thelevel.ai/
Submission: On February 08 via api from US — Scanned from DE
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This website stores cookies on your computer. These cookies are used to collect information about how you interact with our website and allow us to remember you. We use this information in order to improve and customize your browsing experience and for analytics and metrics about our visitors both on this website and other media. To find out more about the cookies we use, see our Privacy Policy If you decline, your information won’t be tracked when you visit this website. A single cookie will be used in your browser to remember your preference not to be tracked. Accept Decline Skip to content * Products * Resources * Events * Blog * Partners * Careers X REQUEST DEMO * Products * Resources * Events * Blog * Partners * Careers X REQUEST DEMO SUPERPOWERS FOR YOUR CONTACT CENTER SUPERHEROES. Augment your agent and QA team performance with an intelligence system for the modern contact center. Request Demo Watch Video TRUSTED BY CUSTOMER SERVICE LEADERS ACROSS THE WORLD THE FUTURE OF CUSTOMER SUPPORT AT YOUR FINGERTIPS COVERAGE AND QUALITY OF FEEDBACK YOUR AGENTS DESERVE Provide the right amount of coverage for your agents, from 1% to 100% REAL-TIME CONVERSATION MONITORING AND ASSIST Access deep conversation understanding and rich enterprise integrations REAL-TIME KNOWLEDGE SUPPORT Support your agents with the right answers from across your enterprise CUSTOMIZABLE SCORECARDS INTEGRATED WITH AI ANALYTICS Review, score and analyze agent performance with an integrated AI driven QA flow HOW DO OUR SUPERPOWERS WORK? We answer your greatest challenges in a remote world when your heroes are spread across the globe. WHEN QUALITY REVIEW OF JUST 1 - 2% OF CONVERSATIONS IS NOT ENOUGH Empower your QA team with 3X better call selection, 5-10X faster reviews Learn More WHEN MONITORING CONVERSATIONS AT SCALE IS HARD AI reviews interaction performance for key business scenarios Learn More WHEN AGENTS HAVE TO ANSWER QUESTIONS IN SECONDS Real time answers to customer questions from across the enterprise stack Learn More WHEN QA PROCESS IS MANUAL AND DECOUPLED FROM AI ANALYTICS Setup custom scorecards and empower QA team with AI analytics in one integrated view Learn More MORE RESOURCES TO HELP YOU STREAMLINE CUSTOMER OPERATIONS AND IMPROVE AGENT AND CUSTOMER EXPERIENCE FORRESTER: FIVE THINGS TO CONSIDER WHEN MODERNIZING YOUR CALL CENTER Read More HOW TO EVALUATE AI TECHNOLOGIES FOR YOUR CONTACT CENTER Read More THE 2023 QA MANAGEMENT PLATFORM BUYER’S GUIDE Read More Multiple Integrations CONNECT LEVEL AI TO YOUR CURRENT SOLUTION We automatically integrate with apps from across your tech stack Request Demo "LEVEL AI HELPS US SOLVE QUALITY ASSURANCE, CONVERSATION ANALYTICS AND CUSTOMER SERVICE PAIN POINTS. AS WE SCALE CANNOT IMAGINE THE BUSINESS WITHOUT LEVEL AI." - YULIYA ORLOVA SENIOR DIRECTOR, QUALITY AND ANALYTICS "LEVEL AI HAS PROVEN TO BE VERY DYNAMIC. BECAUSE OF THE BROAD RANGE OF APPLICATIONS AND THE TEAM BEHIND IT, LEVEL AI IS THE MOST EXCITING PIECE OF TECHNOLOGY I'VE SEEN IN MY 17 YEARS IN THE INDUSTRY." - BRIAN KLAJA DIRECTOR OF CX PLANNING & OPTIMIZATION, BREX "LEVEL AI HAS BEEN A PLEASURE TO WORK WITH. THE USER-INTERFACE AND TOOL ARE EASY TO USE WITH PRACTICAL FEATURES BUILT IN. THEIR CONVERSATION INTELLIGENCE PLATFORM IS UNLIKE ANYTHING WE HAVE SEEN IN SPACE. WE TRULY SEE LEVEL AI AS A PARTNER." - CHRIS LEWIS PRODUCT MANAGER, INFOCISION "LEVEL AI HELPS US SOLVE QUALITY ASSURANCE, CONVERSATION ANALYTICS AND CUSTOMER SERVICE PAIN POINTS. AS WE SCALE CANNOT IMAGINE THE BUSINESS WITHOUT LEVEL AI." - YULIYA ORLOVA SENIOR DIRECTOR, QUALITY AND ANALYTICS "LEVEL AI HAS PROVEN TO BE VERY DYNAMIC. BECAUSE OF THE BROAD RANGE OF APPLICATIONS AND THE TEAM BEHIND IT, LEVEL AI IS THE MOST EXCITING PIECE OF TECHNOLOGY I'VE SEEN IN MY 17 YEARS IN THE INDUSTRY." - BRIAN KLAJA DIRECTOR OF CX PLANNING & OPTIMIZATION, BREX HELP YOUR CUSTOMERS FALL IN LOVE AGAIN! We answer your greatest challenges in a remote world when your heroes are spread across the globe. Request Demo * Call or Text Sales (415) 455-3071 Level AI satisfies the requirements for GDPR, HIPAA, SOC 2, and PCI compliance Subscribe to our mailing list Email* Powered by Clearout.io Quick Links Main Menu * Home * About * Careers * Partners * Request Demo * Security * Sales: (415) 455-3071 Resources Main Menu * Resource Center * Events Product Main Menu * Quality Assurance * Analytics * Agent Assist * Agent Screen Recording * Agent Coaching Legal Main Menu * Terms of Service * Privacy Policy © 2022 Level AI All Rights Reserved. Website by Beecoding Facebook Twitter Linkedin Youtube * On Demand Webinar HOW TO EVALUATE AI FOR MODERN CONTACT CENTERS WATCH NOW