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Effective URL: https://www.dfds.com/en-gb/passenger-ferries/customer-service/faqs?utm_source=newsletter&utm_medium=email&utm_campaig...
Submission: On May 05 via api from BE — Scanned from DE
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Save preferences [dummy] open cookie settings Passenger FerriesFreight Ferries and LogisticsAbout Routes Ferries from UK/Ireland Ferries to FranceDover-CalaisDover-DunkirkNewhaven-DieppeNewcastle-AmsterdamRosslare-DunkirkAll Ferry Routes Ferries in Scandinavia Copenhagen-OsloFrederikshavn-Oslo Ferries in the Baltics Kiel-KlaipedaKarlshamn-KlaipedaKapellskär-Paldiski Spain & Morocco Spain & Morocco Mini Cruises & Package Holidays MiniCruises Mini Cruise to AmsterdamORCA Mini Cruise to AmsterdamCopenhagen - Oslo Mini CruiseWhat is a Mini Cruise?All Mini Cruises Package Holidays Amsterdam City BreakSelf-Drive Dutch HolidayLille City BreakBruges City BreakEuropean City BreakAll PackagesShort Breaks Partners EftelingDisneyland® ParisLes Villages Nature® ParisGetYourGuideAll Partners Offers Onboard & Inspiration Onboard our routes Newcastle-AmsterdamDover-CalaisDover-DunkirkNewhaven-DieppeRosslare - DunkirkCopenhagen-Frederikshavn-OsloKiel-KlaipedaKarlshamn-KlaipedaKapellskar-Paldiski Inspiration Holland Travel GuideFrance Travel GuideBelgium Travel GuideGermany Travel GuideOther Travel GuidesDuty FreeReserve & CollectExtras and Add-OnsGetYourGuide Discover DFDS Our historyOur awardsEnvironmental activityOcean Conservation TrustORCA on Newhaven-DieppeORCA on Newcastle-AmsterdamI-Spy at sea with ORCA Help & Information Travel Information Customer ServiceFAQsLive Travel UpdatesTimetablesTerminalsPet TravelMy BookingsAdvanced Passenger InformationContact Us Travel Extras Travel InsuranceExtras AshoreExtras OnboardGet Your GuideSpirii More Information Group TravelCoach travelEnvironmental InitiativesBrexit InformationSign up to our Newsletter Search Contact Contact UsDFDS locations FREQUENTLY ASKED QUESTIONS CHOOSE ROUTE TO READ FAQS UK - FRANCE Take a look at our FAQs for our Dover – Calais, Dover – Dunkirk and Newhaven – Dieppe routes. AMSTERDAM - NEWCASTLE Find the answers to all your questions about the Amsterdam – Newcastle route. BALTIC SEA ROUTES FAQs for Baltic Sea routes: Klaipeda - Kiel, Klaipeda - Karlshamn and Paldiski - Kapellskar. COPENHAGEN - FREDERIKSHAVN - OSLO Read FAQs for Copenhagen - Frederikshavn - Oslo route. ROSSLARE - DUNKIRK For all of your Rosslare - Dunkirk FAQs, find out more here. CHAMPIONING THE SEAS! We're elated to announce that DFDS has once again retained its title as Europe’s Leading Ferry Operator at the 2024 World Travel Awards. This accolade wouldn’t have been possible without you, our loyal passengers. Thank you for recognising the hard work of our exceptional team members who are dedicated to ensuring each voyage is as exceptional as the next. Your ongoing support is the anchor to our success. 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