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 * Platform
   SolveAI that answers a high volume of support tickets instantly
   TriagePredict, prioritize, and route
   DiscoverUnlock proactive insights
   AssistAccess all knowledge instantly
 * Industries
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   SaaS
   FinTech
   Travel
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WE’RE PUSHING THE LIMITS OF WHAT AI CAN DO.

Forethought’s mission is to unlock human potential through artificial
intelligence, starting with transforming customer service on the leading AI
platform for customer-first experiences.




OUR GAME-CHANGING SOLUTIONS EMPOWER CUSTOMERS AND EMPLOYEES WITH HUMAN-CENTERED
AI THAT PROVIDES ANSWERS, STREAMLINES WORK, AND MAKES LIFE EASIER.

Our platform


COMPLETE PLATFORM

You shouldn’t need different technology for every business problem. Transform
the entire customer service lifecycle on one platform, from resolving common
cases instantly to tagging and routing tickets and assisting agents with
relevant knowledge.


TRUE AI

Leave traditional chatbots behind with cutting-edge Natural Language
Understanding models that train themselves on real conversation history and
knowledge base articles.


RAPID TIME TO VALUE

Accelerate ROI with expert-led implementation of our AI into your systems faster
than any other solution.


SECURE AND TRUSTED

Rest easy knowing we take data privacy and security seriously. Our proprietary
technology undergoes regular security design reviews and is compliant with ISO
27001 and certified for SOC 2.

Complete platform True AI Rapid time to value Secure and trusted



OUR LEADERSHIP TEAM EMBODIES OUR IDEALS.

They think forward, embrace different perspectives and never stop when something
is just “good enough”.

Deon Nicholas

Founder, CEO

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Deon Nicholas

Founder, CEO

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University of Waterloo, B.S.

Deon is the founder of Forethought. Previously, Deon built products and
infrastructure at Facebook, Palantir, Dropbox, and Pure Storage. He has ML
publications and infrastructure patents, was a World Finalist at the ACM
International Collegiate Programming Contest, and was named to Forbes 30 under
30. Originally from Canada, Deon enjoys spending time with his wife and
children, playing basketball and reading as many books as he can get his hands
on.

Sami Ghoche

Co-founder, CTO

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Sami Ghoche

Co-founder, CTO

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Harvard University M.S.,
Harvard University B.S.
summa cum laude

Sami leads engineering on Forethought’s world-class team, including machine
learning research and engineering. Previously, Sami worked on the AI and ML team
and LinkedIn, improving the relevance of the newsfeed. He was named to Forbes 30
under 30. Sami is originally from Lebanon and is passionate about soccer.

Rachel Link Robinson

SVP of People & Operations

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Rachel Link Robinson

SVP of People & Operations

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Mitchell Hanson

VP of Demand Generation

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Mitchell Hanson

VP of Demand Generation

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Al Martin

Head of Solutions and Client Services

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Al Martin

Head of Solutions and Client Services

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Dalton Haughey

Director of Sales

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Dalton Haughey

Director of Sales

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Lindsay Fifield

Director of Customer Success

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Lindsay Fifield

Director of Customer Success

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MORE PERSPECTIVES = BETTER IDEAS.

We believe there is power in diverse experiences and ideas, and that most of the
great innovations in history came from looking at an old problem through a new
lens.

We welcome people from all walks of life, united by a common passion for the
possibilities AI can offer. We actively seek to be the most diverse—and most
talented—firm in our industry.





MEET OUR BOARD.

The Forethought mission is backed by esteemed industry luminaries.



Manu Kumar



Manu Kumar



Vanessa Larco



Vanessa Larco



Pete Sonsini



Pete Sonsini



Rob Markey



Rob Markey





MEET OUR ADVISORS.

Some incredible minds backing the Forethought vision.



Chris Manning

Director, Stanford Artificial Intelligence Laboratory



Chris Manning

Director, Stanford Artificial Intelligence Laboratory



Tekedra Mawakana

Co-CEO, Waymo



Tekedra Mawakana

Co-CEO, Waymo



Sasha Rush

Associate Professor, Cornell University



Sasha Rush

Associate Professor, Cornell University





OUR INVESTORS.



Ashton Kutcher

Actor, Model, Entrepreneur



Ashton Kutcher

Actor, Model, Entrepreneur



Ryan Smith

Founder and Former CEO, Qualtrics; Owner, Utah Jazz



Ryan Smith

Founder and Former CEO, Qualtrics; Owner, Utah Jazz



Vlad Tenev

CEO, Robinhood



Vlad Tenev

CEO, Robinhood



Henry Ward

CEO, Carta



Henry Ward

CEO, Carta



Alexa von Tobel

CEO, LearnVest.com; Founder and Managing Partner, Inspired Capital



Alexa von Tobel

CEO, LearnVest.com; Founder and Managing Partner, Inspired Capital



Mathilde Collin

Co-founder and CEO, Front



Mathilde Collin

Co-founder and CEO, Front



Brianne Kimmel

Founder and Managing Partner, Work Life Ventures



Brianne Kimmel

Founder and Managing Partner, Work Life Ventures



Philippe Jabre

Founder and CIO, Jabre Capital Partners



Philippe Jabre

Founder and CIO, Jabre Capital Partners



Jason Boehmig

CEO, Ironclad



Jason Boehmig

CEO, Ironclad



Adrienne Harris

Superintendent, NYS Department of Financial Services, former Special Assistant
to President Obama for Economic Policy



Adrienne Harris

Superintendent, NYS Department of Financial Services, former Special Assistant
to President Obama for Economic Policy







COME WORK WITH US.

Help us build the future of customer support operations.

View open positions




EXPERIENCE THE FUTURE OF CUSTOMER SUPPORT

Turn your data into a strategic advantage with our autonomous AI solution.

Say goodbye to traditional chatbots; Forethought delivers smart, scalable
support tailored to your unique needs.

Request a demo
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Forethought
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Forethought © All Rights Reserved
View Demo
 * Platform
   SolveAI that answers a high volume of support tickets instantly
   TriagePredict, prioritize, and route
   DiscoverUnlock proactive insights
   AssistAccess all knowledge instantly
 * Industries
   E-commerce
   SaaS
   FinTech
   Travel
 * Resources
   Resource HubGrow your knowledge
   IntegrationsConnect your support platforms
   SecurityProtect customer data
   CustomersRead our success stories
   PressSee what’s new
   Conversational AILearn the basics
 * Company
   About Us
   CareersJoin our team
   PartnersBuild better experiences
 * Contact
   Support
 * View demo

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Leave traditional chatbots behind with cutting-edge Natural Language
Understanding models that train themselves on real conversation history and
knowledge base articles.