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2 forms found in the DOM

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PERSONAL DATA PROTECTION POLICY FOR USERS OF PAYMENT SERVICES

(EU REGULATION 2016/679 HEREINAFTER "REGULATION")

In this document, Axerve S.p.A. (hereinafter the "Company") informs the data
subjects (the users of a payment service) about the processing of personal data
carried out within the framework of the authorisation, processing and settlement
services provided by the Company. In particular, information is provided here
on:

 1. Who is the Data Controller?
 2. How can you contact the Data Protection Officer?
 3. What data are or may be processed and what are the sources of the data?
 4. On what legal grounds and for what purposes are the data processed?
 5. Why might the Company process special categories of data?
 6. To whom can the data be disclosed?
 7. Can data be transferred to countries outside the European Economic Area?
 8. How long will the data be stored?
 9. What rights do data subjects have?




1. WHO IS THE DATA CONTROLLER?

The Data Controller is Axerve S.p.A. (hereinafter, the "Controller") with
registered office in Biella (BI) - 13900, Piazza Gaudenzio Sella, no. 1 - Tel.
+39 015 2526511.




2. HOW CAN YOU CONTACT THE DATA PROTECTION OFFICER?

The Data Protection Officer (hereinafter also referred to as the DPO) can be
contacted at the following addresses:

 * postal address of Axerve S.p.A.: Piazza Gaudenzio Sella, 1 - 13900, Biella -
   DPO;
 * e-mail address: privacy@axerve.com




3. WHAT DATA ARE OR MAY BE PROCESSED AND WHAT ARE THE SOURCES OF THE DATA?

The processing relates to the personal data of the user of the payment services
(hereinafter, "Data Subject") carried out within the scope of the payment
authorisation, processing and settlement service (hereinafter, the "Service")
provided by the Company in favour of the merchant from which the data subject
makes an online purchase (hereinafter, the "Merchant").

In particular, the Company processes data belonging to the following categories:

 * identification and contact data (such as: name, surname, e-mail address);
 * information relating to payment transactions (such as: purpose of the
   transaction, details of the card used for payment, beneficiary and amount of
   the payment transaction).

The aforementioned data are personally provided to the Company by filling in
specific forms to enter data for the payment transaction.




4. ON WHAT LEGAL GROUNDS AND FOR WHAT PURPOSES ARE THE DATA PROCESSED?

The processing of personal data is carried out exclusively on one of the
following legal bases:

 * legitimate interest of the data controller or a third party to perform the
   Service pursuant to Art. 6 par. 1(f) of the Regulation, after having
   ascertained that the pursuit of its own legitimate interests or those of
   third parties does not compromise the fundamental rights and freedoms of the
   Data Subjects;
 * fulfilment of a legal obligation to which the Data Controller is subject,
   pursuant to Article 6 par. 1(c ) of the Regulation.

The processing, therefore, is carried out in compliance with the conditions of
lawfulness provided for by the Regulation and is limited to what is necessary to
carry out, by the Company and/or third parties on its behalf, the activities
connected with and instrumental to:

 * the performance of the Service;
 * the fulfilment of legal obligations related to the Service (e.g. where
   applicable: anti-fraud, handling complaints, anti-money laundering and
   anti-terrorism, etc.);
 * management of judicial and extrajudicial litigation.

With reference to the above-mentioned purposes, the provision of data is
compulsory and the consent to the processing by the Data Subjects is not
required; failure to provide one or more piece of data will make it impossible
to perform the Service.

Processing is carried out using manual, computerised and telematic tools. The
Company employs appropriate organisational and technical measures to ensure the
security and confidentiality of personal data.




5. WHY MIGHT THE COMPANY PROCESS SPECIAL CATEGORIES OF DATA?

The Company does not process data belonging to special categories (e.g. personal
data revealing racial or ethnic origin, political opinions, religious or
philosophical beliefs, or trade union membership, data concerning the person's
health or sex life or sexual orientation).

If, due to the nature of the service rendered by the Merchant, the processing of
this category of data is necessary for the performance of the Service (for
example: transactions involving the request for payment of membership fees to
political organisations/unions, payments to religious associations, etc.), in
agreement with the Merchant, the Data Subjects will be asked to provide specific
consent for the processing, pursuant to Article 9 par. 2(a) of the Regulation.




6. TO WHOM CAN THE DATA BE DISCLOSED?

Personal data may be disclosed to and/or processed by the following categories
of subjects for the same purposes as those set out in paragraph 4:

 * public entities within the context of communications provided for by law
   (e.g. Bank of Italy, FIU);
 * independent parties (so-called Acquirers) who handle credit or debit card
   authorisations belonging to national and international credit and debit
   circuits;
 * companies of the Sella Group, subsidiaries or associates pursuant to Article
   2359 of the Italian Civil Code, in the event of detection of transactions
   deemed suspicious, as well as companies of the Sella Group which provide the
   technological infrastructure for the provision of the Service and technical
   assistance activities;
 * if the Merchant has subscribed to the fraud prevention service offered by the
   company Riskified Ltd., whose privacy policy can be found at the following
   link https://www.riskified.com/privacy/.

These persons, if the conditions are met, are appointed as Data Processors,
pursuant to Article 28 of the Regulation.




7. CAN DATA BE TRANSFERRED TO COUNTRIES OUTSIDE THE EUROPEAN ECONOMIC AREA?

The Company may allow access to the data, in traced mode, to the company Sella
India Software Services Pvt Ltd., based in India, on the basis of standard
contractual clauses, approved by the European Commission, to guarantee the
adequacy of data protection, for technical assistance activities, aimed at
investigating and resolving anomalous situations reported by customers or
employees of the Company. Personal data are not stored at the foreign company,
but are accessed remotely and continue to reside in the Company's information
system.

In addition, if the Merchant has subscribed to the fraud prevention service,
some data will be transferred outside the European Economic Area and,
specifically, to the company Riskified Ltd in Israel for transaction
verification activities for fraud prevention purposes. The transfer is
permissible because the European Commission has recognised Israel as a third
country that guarantees an adequate level of protection for personal data.
Through the company Riskified Ltd., the data may also be transferred outside the
European Economic Area in the presence of appropriate guarantees or the specific
exceptions provided for by the Regulation (e.g. United States, Switzerland,
United Kingdom).

Lastly, if necessary, the Company reserves the right to further transfer
personal data to countries outside the European Union, guaranteeing that the
transfer will only take place to countries for which the European Commission has
recognised that they guarantee an adequate level of protection, or in the
presence of adequate guarantees or the specific exceptions provided for by the
Regulations.




8. HOW LONG WILL THE DATA BE STORED?

Personal data are processed and stored for the period of time necessary to
achieve the purpose of providing the Service, without prejudice to retention
periods provided for by law and for own or third party defence purposes and
until the expiry of the applicable statutory limitation period. In particular,
in compliance with the provisions of the Bank of Italy for the storage and
availability of documents, data and information for the purpose of combating
money laundering and terrorist financing, the data relating to the performance
of the Service (identification and contact data and data relating to payment
transactions) are retained for 10 years from the termination of the relationship
with the Merchant.

At the end of the storage period, personal data relating to Data Subjects will
be stored in a form that does not allow them to be identified (e.g. irreversible
anonymisation), unless their processing is necessary for one or more of the
following purposes:

 * resolution of pre-litigation and/or litigation initiated before the expiry of
   the retention period;
 * follow up on investigations/inspections by internal control functions and/or
   external authorities initiated before the expiry of the retention period;
 * follow up on requests from Italian and/or foreign public authorities received
   by/notified to the Company before the expiry of the retention period.




9. WHAT RIGHTS DO DATA SUBJECTS HAVE?

Data subjects may exercise specific data protection rights, as listed below:

 a. Right to access
    
    The right to obtain confirmation from the Data Controller as to whether or
    not personal data are being processed and, if so, to obtain access to the
    personal data and detailed information on the origin, purposes, categories
    of data processed, recipients of communication and/or transfer of the data
    and so on.

 b. Right to rectification
    
    The right to obtain from the Data Controller the rectification of inaccurate
    personal data without undue delay, as well as the integration of incomplete
    personal data, also providing a supplementary declaration.

 c. Right to erasure ("Right to be forgotten")
    
    The right to obtain from the Controller the erasure of personal data without
    undue delay in the event that:

     1. personal data are no longer necessary for the purposes of processing;
    
     2. the consent on which the processing is based is withdrawn and there is
        no other legal basis for the processing;
    
     3. the personal data have been unlawfully processed;
    
     4. personal data must be deleted in order to comply with a legal
        obligation.

 d. Right to restriction of processing
    
    Right to obtain from the Controller the restriction of processing, in cases
    where the accuracy of personal data is contested (for the period necessary
    for the Controller to verify the accuracy of such personal data), if the
    processing is unlawful and/or the data subject has objected to the
    processing.

 e. Right to object to processing
    
    The right to object at any time to the processing of personal data that have
    a legitimate interest of the Controller as their legal basis.

 f. Right to data portability
    
    The right to receive personal data in a structured, commonly used and
    machine-readable format and to transmit such data to another Data
    Controller, if technically feasible, only for cases where the processing is
    based on consent or contract and only for data processed by electronic
    means.

 g. Right to lodge a complaint with a Supervisory authority
    
    Without prejudice to any other administrative or judicial remedy, the data
    subject who believes that the data has been processed in violation of the
    Regulation have the right to lodge a complaint with the supervisory
    authority of the Member State in which he/she resides or habitually works or
    of the country in which the alleged violation occurred.

We would also like to inform you that you have the right to revoke at any time
any consent you have given for specific processing operations, without prejudice
to the lawfulness of the processing carried out prior to revocation.

To exercise your rights and for any information regarding the processing of your
personal data, you can send a request to the following addresses:

 * postal address of Axerve S.p.A.: Piazza Gaudenzio Sella no. 1, Biella (BI) –
   13900;
 * e-mail address: privacy@axerve.com

The Company shall provide information about the action taken on the request
without undue delay and at the latest within one month of receipt thereof.



LAST UPDATE ON 28/04/2022


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© 2007 – 2022 Axerve S.p.A.Privacy & CookiesComplaints and
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© 2007 – 2022 Axerve S.p.A.
Privacy & CookiesComplaints and DisputesTrasparencyStatus page
Company with Single Shareholder belonging to the Maurizio Sella S.a.a. VAT Group
with VAT no. 02675650028 – Tax Code 02686620028 – Biella Court registration no.
71524 – Piazza Gaudenzio Sella 1, 13900 Biella – Share Capital € 4,000,000.00
fully paid-in – Registered in the Reg. Impr. C.C.I.A.A. Monte Rosa Laghi Alto
Piemonte – Registered in the Register of Payment Institutions.




CONSENT TO THE USE OF COOKIES

This site uses technical, performance, marketing and profiling cookies,
including third-party cookies. Technical cookies are necessary to ensure the
proper use and navigation of the website and do not require the user’s consent.
Performance, marketing and profiling cookies use is subject to your explicit
consent in order to obtain statistical data regarding the website visits andto
offer you personalised advertising messages. By selecting "Accept all cookies"
you will accept the cookies listed above, otherwise you can customise your
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PREFERENCE CENTER

Axerve S.p.A. uses technical, analytical/performance and profiling and marketing
cookies on its website (used by a site other than the one you are visiting) to
improve and personalise your browsing experience. Technical cookies are
necessary to provide you with the requested service and to ensure that you can
use and navigate the site correctly. Analytical cookies are only used in an
aggregate and anonymous way to obtain statistical data about visits to our site.
Marketing and Profiling cookies are used to send you, subject to your explicit
consent, personalised advertising communications to provide you with products
and services in line with your browsing preferences. By clicking on “Reject all"
you will reject all cookies for which your consent is required, except for
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Necessary for the operation of the site and cannot be deactivated in our
systems. Strictly necessary technical cookies are usually only activated in
response to actions taken when requesting services (e.g., setting privacy
preferences, accessing services or filling in forms, setting the language).
Strictly necessary technical cookies do not store any personal information. The
site uses strictly necessary technical cookies for fraud prevention purposes,
limited to the onboarding sections.

ANALYTICAL COOKIES

Analytical Cookies


Analytical cookies can be tracked only after an explicit user’s consent is
obtained, and are used to obtain statistical data regarding the visits to our
website.

MARKETING AND PROFILING COOKIES

Marketing and Profiling Cookies


Marketing and Profiling Cookies can only be tracked after you have given
consent. These cookies allow us to optimise the site so that we can improve and
personalise marketing communications according to the interests of individual
users.

This site also installs cookies managed by third parties who act as independent
data controllers. You can give or withhold your consent to one or more
third-party marketing and profiling cookies by accessing the cookie policy of
the third party concerned. The Company states that it is not involved in the
operation of such cookies, the sending of which is the responsibility of these
third-party companies.

Below is a breakdown of first and third-party marketing cookies. For the latter,
links to their respective cookie policies are available at the bottom of the
table.

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