www.riministreet.com Open in urlscan Pro
141.193.213.20  Public Scan

Submitted URL: https://customtrackingsalesloft.riministreet.com/t/965/c/ae7cc19e-4b26-49c7-9f06-d4fe40f43adc/NB2HI4B2F4XWO3ZOOJUW22LONFZXI4TFMV2C4Y3PNUXWINRQG5S...
Effective URL: https://www.riministreet.com/solutions/oracle/e-business-suite/
Submission: On September 22 via manual from US — Scanned from DE

Form analysis 3 forms found in the DOM

GET https://www.riministreet.com/search/

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  <input type="hidden" name="csrct" value="Oracle+E-Business+Suite">
  <span class="close-icon" role="button" aria-label="Close Search Form"></span>
</form>

POST

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        <option value="Libya">Libya</option>
        <option value="Liechtenstein">Liechtenstein</option>
        <option value="Lithuania">Lithuania</option>
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        <option value="Macao">Macao</option>
        <option value="Macedonia">Macedonia</option>
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        <option value="Maldives">Maldives</option>
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        <option value="Mauritius">Mauritius</option>
        <option value="Mayotte">Mayotte</option>
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        <option value="Myanmar (Burma)">Myanmar (Burma)</option>
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        <option value="Netherlands">Netherlands</option>
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        <option value="Pakistan">Pakistan</option>
        <option value="Palau">Palau</option>
        <option value="Palestine">Palestine</option>
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        <option value="Qatar">Qatar</option>
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        <option value="Senegal">Senegal</option>
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        <option value="Sint Maarten (Dutch part)">Sint Maarten (Dutch part)</option>
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        <option value="Slovenia">Slovenia</option>
        <option value="Solomon Islands">Solomon Islands</option>
        <option value="Somalia">Somalia</option>
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        <option value="South Georgia &amp; South Sandwich Islands">South Georgia &amp;amp; South Sandwich Islands</option>
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        <option value="South Sudan">South Sudan</option>
        <option value="Spain">Spain</option>
        <option value="Sri Lanka">Sri Lanka</option>
        <option value="St Barthelemy">St Barthelemy</option>
        <option value="St Helena Ascension &amp; Tristan da Cunha">St Helena Ascension &amp;amp; Tristan da Cunha</option>
        <option value="St Kitts &amp; Nevis">St Kitts &amp;amp; Nevis</option>
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        <option value="St Martin">St Martin</option>
        <option value="St Pierre &amp; Miquelon">St Pierre &amp;amp; Miquelon</option>
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        <option value="Svalbard &amp; Jan Mayen">Svalbard &amp;amp; Jan Mayen</option>
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    <div class="field-wrap field-html"> Information that you enter into this form will be used to fulfill your request and to keep you updated about our services and in accordance with Rimini Street's
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Text Content

 * Solutions
   
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   Objective
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   Role
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   SOFTWARE SUPPORTED
   
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SUPPORT FOR ORACLE E-BUSINESS SUITE

Reduce costs, create IT capacity, and drive strategic priorities

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OverviewProduct Lines SupportedWhy Rimini StreetFeatured ClientsAdditional
Resources
Contact Us


TAKE CONTROL OF ORACLE E-BUSINESS SUITE ROADMAPS

Download Datasheet


HELP ELIMINATE OVERSPENDING − SAVE UP TO 90% TOTAL ON SUPPORT COSTS FOR ORACLE
EBS

By December 2021, Oracle EBS support customers will no longer be fully supported
unless they have upgraded to EBS 12.2.1. With no EBS 12.3 on Oracle’s roadmap,
many EBS customers are seeing the amount of new value they receive from their
Oracle EBS support services decrease, while costs continue to increase. Rimini
Street guarantees 50 percent savings on annual support fees and up to 90 percent
savings on total cost of maintenance for Oracle EBS while eliminating the need
to pay for expensive upgrades or updates simply to remain fully supported.1

1https://www.oracle.com/us/assets/lifetime-support-applications-069216.m






LIBERATE RESOURCES, AVOID THE SOFTWARE VENDOR-DICTATED MODEL

Oracle EBS support policies tend to force IT organizations to continually
upgrade and/or apply updates, while apparently delivering less meaningful new
innovation to the business each year. Rimini Street supports current EBS
releases for at least 15 years, including customizations, without having to
perform upgrades or ongoing updates in order to stay fully supported. In
addition, IT teams enjoy a comprehensive and responsive support experience,
including faster response SLAs for critical issues and the industry’s fastest
Legislature-to-Live™ tax, legal, and regulatory updates, freeing more time for
new initiatives.




DRIVE STRATEGIC BUSINESS PRIORITIES

Rimini Street helps provide the freedom to direct budget and resources toward
the priorities of clients' unique businesses, whether to optimize current
operations or accelerate new growth. This includes leveraging the latest,
industry-leading technologies, beyond the software vendor’s roadmap, including
the cloud model of choice and hybrid-IT environments.




IMPORTANT VENDOR SUPPORT DATES

By December 2021, E-Business Suite 12.1 will fall under sustaining support and
will no longer be fully supported by Oracle.1


ORACLE E-BUSINESS SUITE PRODUCT LINES SUPPORTED

By coming to Rimini Street, Oracle E-Business Suite support clients can keep
their existing licensed application modules and release updates, even if they
have not currently deployed them. Clients can then implement these modules and
updates on their own schedule to meet their specific business needs, rather than
being controlled by the software vendor’s Oracle EBS support roadmap and timing.

CUSTOMER RELATIONSHIP MANAGEMENT

FINANCIAL MANAGEMENT

HUMAN CAPITAL MANAGEMENT

PROCUREMENT

PROJECT PORTFOLIO MANAGEMENT

SERVICE MANAGEMENT

SUPPLY CHAIN MANAGEMENT

VALUE CHAIN EXECUTION

VALUE CHAIN PLANNING

Rimini Street supports all E-Business Suite application modules on all
E-Business Suite Releases 10.7 and later.


WHY RIMINI STREET

Rimini Street was founded to disrupt and redefine the enterprise software
support model by developing innovative products and services that put client
success first. Delivering premium level support and highly skilled engineering
expertise at a fraction of the cost, Rimini Street provides clients with the
highest level of value and customer service every day.

BETTER MODEL

24x7x365 follow-the-sun support for all Oracle EBS software for 15+ years
without forced upgrades or updates and a guaranteed P1 SLA response time of
fewer than 10 minutes.

BETTER PEOPLE

Assigned Primary Support Engineers (PSEs) with an average of 20 years of
real-world Oracle E-Business Suite support services experience and a seasoned
Oracle EBS support delivery team, act as an extension of clients' IT
organizations.

BETTER OUTCOMES

Extend the useful life of EBS assets while saving up to 90% on total maintenance
and support costs by working with a partner highly rated for ongoing client
satisfaction.




COMPARE THE VALUE

Beyond guaranteed savings, Rimini Street delivers a comprehensive support
experience for IT teams including industry-leading tax, legal, and regulatory
updates; custom code support at no extra charge; and full support for current
Oracle releases for at least 15 years with no required upgrades or updates. In
addition, Rimini Street provides strategic services to help plan and execute the
Oracle IT strategy of the client's choice, free from the software vendor’s EBS
support agenda and timetable, including guidance on software and technology
roadmaps, licensing, security, and cloud strategies.

SUPPORT FEATURES

RIMINI STREET

ORACLE PREMIER AND EXTENDED

ORACLE SUSTAINING

SUPPORT SERVICES

APPLICATION AND DOCUMENTATION FIXES

NO NEW FIXES

OPERATIONAL AND CONFIGURATION SUPPORT



INSTALLATION AND UPGRADE SUPPORT

NO NEW UPGRADE SCRIPTS


GLOBAL TAX, LEGAL, AND REGULATORY UPDATES

NO NEW UPDATES


NAMED, REGIONAL PRIMARY SUPPORT ENGINEER WITH AN AVERAGE OF 20 YEARS OF
EXPERIENCE





ACCOUNT MANAGEMENT SERVICES





10-MINUTE GUARANTEED RESPONSE SLA FOR P1 CRITICAL CASES WITH 2-HOUR UPDATE
COMMUNICATIONS





FULL SUPPORT WITH NO REQUIRED UPGRADES





CUSTOMIZATION SUPPORT





PERFORMANCE SUPPORT





INTEROPERABILITY AND INTEGRATION SUPPORT





FULL SUPPORT OF CURRENT RELEASE FOR AT LEAST 15 YEARS FROM CONTRACT DATE





STRATEGIC SERVICES

TECHNICAL, FUNCTIONAL, AND APPLICATION ROADMAP ADVISORY SERVICES





CLOUD ADVISORY SERVICES





LICENSE ADVISORY SERVICES





SECURITY ADVISORY SERVICES





INTEROPERABILITY AND INTEGRATION ADVISORY SERVICES





MONITOR AND CHECK ADVISORY SERVICES







IMPACT ON RESOURCES

SIGNIFICANT REDUCTION IN OPERATING COSTS (BUDGET, PEOPLE, TIME)





INDEPENDENCE FROM VENDOR-DICTATED ROADMAP





Joe Cannella, CIO, Tempel Steel


“WE CONSIDER RIMINI STREET A STRATEGIC PARTNER; THEY'RE RELIABLE, INNOVATIVE,
AND LEADING EDGE. AND THEY WILL BE OUR PARTNERS FOR YEARS TO COME. ”


FEATURED CLIENTS

View All Clients
Previous
“

When we make a call to Rimini Support, someone we know answers the phone and
starts dealing with the problem immediately.”

– Dave Jackson CIO
Learn more
“

Every year, we’ve taken the money that we’ve saved by partnering with Rimini
Street, and we’ve reinvested it in initiatives that propel our innovation and
growth.”

– Joe Cannella CIO
Learn more
“

Because we’ve had, and continue to have, such a positive support experience
through Rimini Street for our PeopleSoft HCM software, the decision to add
Oracle EBS support was much easier.”

– David Jamieson Financial Applications Manager
Learn more
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View All


ADDITIONAL RESOURCES

Previous
Infographic

ORACLE EBS CHALLENGES, STRATEGIES, AND FUTURE PLANS: 2020 GLOBAL SURVEY RESULTS
AND RECOMMENDATIONS

Infographic: Oracle EBS licensees’ challenges, strategies, and future plans.
Cost and support quality are the top concerns, say Rimini Street 2020 survey
results.

Download

Webinar

WHY ENTERPRISES ARE RETHINKING THEIR ORACLE RELATIONSHIP AND CLOUD STRATEGY

In this webinar, Sr. Product Marketing Director, Jason Kotsaftis, and VP of
Market Research, Pat Phelan discuss the findings from Rimini Street's 2019
Oracle Applications Survey.

Watch Now

Blog

CREATING CAPACITY FOR IT INNOVATION AND BUSINESS SUCCESS

Do you know people who are so much more productive than the rest of us that you
would swear they have found more hours in the day? Companies are the same: some
do much more with what they have, regardless of limitations of time, technology
and budget. What are the limits on your capacity for […]

Read Now

Whitepaper

UNDERSTANDING COMPREHENSIVE DATABASE SECURITY

You Own Your Data: Protect It with a Formal Database Security Program

Download

Video

KENT COUNTY COUNCIL AND RIMINI STREET TALK TO THE STACK ABOUT MODERNISING ERP

Watch Now

Webinar

HOW UK PUBLIC SECTOR ORGANISATIONS ARE DELIVERING QUALITY ESSENTIAL SERVICES AND
INNOVATION WHILE REDUCING ERP SUPPORT COSTS

In this Rimini Street webinar, public sector IT leaders share how they’re making
significant savings, taking control of their IT roadmaps and planning for the
future

Watch Now

Webinar

ORACLE EBS GLOBAL USER SURVEY INSIGHTS

Join in on a review of results and insights from a survey of Oracle EBS users
around the world. Economic uncertainties and business demands are causing IT
teams to make some major decisions for their organizations today. And with no
Oracle EBS 12.3 release on the horizon, and 12.1 moving into sustaining support
in December 2021, users are facing some serious questions about their roadmap:
Should you upgrade and be faced with continuous updates for the next 10 years?
Should you move to the cloud? Can you continue innovating on your current
release? How will any of these options impact your organization and generate the
most value for your business? Oracle EBS customers were surveyed and asked of
their opinions about decisions they’re making around these topics. Discussion
focuses on how these decisions will impact how your company will survive,
stabilize, and thrive moving forward.

Watch Now

Video

CIO EXPERIENCES EPISODE 2: PREDICTABLE AND PROVEN SUCCESS WITH THIRD-PARTY
SUPPORT

Video interview with former CIO Tom Grooms on using third-party support for
legacy ERP systems and new platforms, and archiving software entitlements for
future use.

Watch Now

Video

CIO EXPERIENCES EPISODE 1: A THREE-TIME CHAMPION OF THIRD-PARTY SUPPORT MOVES AT
THE SPEED OF BUSINESS

Video interview with former CIO Tom Grooms on funding digital transformation
with savings gained from replacing software vendor support with third-party
support.

Watch Now
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DRIVE BUSINESS GROWTH WITH RIMINI STREET SUPPORT FOR ORACLE EBS.

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