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helpdesk.blue.cloud Open in urlscan Pro
13.234.23.75  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.blue.cloud/
Effective URL: https://helpdesk.blue.cloud/support/home
Submission: On October 10 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 2 countries across 7 domains to perform 24 HTTP transactions. The main IP is 13.234.23.75, located in Mumbai, India and belongs to AMAZON-02, US. The main domain is helpdesk.blue.cloud.
TLS certificate: Issued by R3 on August 11th 2021. Valid for: 3 months.
This is the only time helpdesk.blue.cloud was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 4 13.234.23.75 16509 (AMAZON-02)
6 18.66.112.115 16509 (AMAZON-02)
2 18.66.112.79 16509 (AMAZON-02)
3 18.66.112.64 16509 (AMAZON-02)
1 172.217.23.106 15169 (GOOGLE)
1 13.32.121.121 16509 (AMAZON-02)
1 18.66.122.34 16509 (AMAZON-02)
1 3.6.218.85 16509 (AMAZON-02)
2 50.62.137.42 398101 (GO-DADDY-...)
2 142.250.185.163 15169 (GOOGLE)
2 174.129.40.62 14618 (AMAZON-AES)
24 11
4    13.234.23.75 (Mumbai, India)

ASN16509 (AMAZON-02, US)
PTR: ec2-13-234-23-75.ap-south-1.compute.amazonaws.com
helpdesk.blue.cloud
6    18.66.112.115 (United States)

ASN16509 (AMAZON-02, US)
assets5.freshservice.com
assets2.freshservice.com
assets8.freshservice.com
assets7.freshservice.com
2    18.66.112.79 (United States)

ASN16509 (AMAZON-02, US)
assets4.freshservice.com
assets9.freshservice.com
3    18.66.112.64 (United States)

ASN16509 (AMAZON-02, US)
assets1.freshservice.com
assets10.freshservice.com
1    172.217.23.106 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s45-in-f10.1e100.net
fonts.googleapis.com
1    13.32.121.121 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-121.fra60.r.cloudfront.net
fe-perf-assets.freshworks.com
1    18.66.122.34 (United States)

ASN16509 (AMAZON-02, US)
bluecloudhelpdesk.ind-attachments.freshservice.com
1    3.6.218.85 (Mumbai, India)

ASN16509 (AMAZON-02, US)
PTR: ec2-3-6-218-85.ap-south-1.compute.amazonaws.com
bluecloudhelpdesk.myfreshworks.com
2    50.62.137.42 (United States)

ASN398101 (GO-DADDY-COM-LLC, US)
PTR: ip-50-62-137-42.ip.secureserver.net
blue.cloud
2    142.250.185.163 (United States)

ASN15169 (GOOGLE, US)
PTR: fra16s51-in-f3.1e100.net
fonts.gstatic.com
2    174.129.40.62 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-174-129-40-62.compute-1.amazonaws.com
rum.haystack.es
Domain Requested by
4 helpdesk.blue.cloud 1 redirects helpdesk.blue.cloud
3 assets5.freshservice.com helpdesk.blue.cloud
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 blue.cloud helpdesk.blue.cloud
2 assets10.freshservice.com helpdesk.blue.cloud
1 assets7.freshservice.com assets2.freshservice.com
1 bluecloudhelpdesk.myfreshworks.com helpdesk.blue.cloud
1 bluecloudhelpdesk.ind-attachments.freshservice.com helpdesk.blue.cloud
1 assets9.freshservice.com helpdesk.blue.cloud
1 assets8.freshservice.com helpdesk.blue.cloud
1 fe-perf-assets.freshworks.com helpdesk.blue.cloud
1 assets2.freshservice.com helpdesk.blue.cloud
1 fonts.googleapis.com helpdesk.blue.cloud
1 assets1.freshservice.com helpdesk.blue.cloud
1 assets4.freshservice.com helpdesk.blue.cloud
24 16

This site contains no links.

Subject Issuer Validity Valid
helpdesk.blue.cloud
R3		 2021-08-11 -
2021-11-09		 3 months crt.sh
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2021-09-13 -
2021-11-20		 2 months crt.sh
*.freshworks.com
Amazon		 2021-09-13 -
2022-10-12		 a year crt.sh
*.attachments.freshservice.com
Amazon		 2021-05-01 -
2022-05-30		 a year crt.sh
*.myfreshworks.com
Amazon		 2021-04-08 -
2022-05-07		 a year crt.sh
blue.cloud
Go Daddy Secure Certificate Authority - G2		 2020-12-18 -
2021-12-18		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2021-09-13 -
2021-11-20		 2 months crt.sh
rum.haystack.es
Amazon		 2021-04-22 -
2022-05-21		 a year crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.blue.cloud/support/home
Frame ID: 160F64A8E4F0FB6FEDB6AAD873A9B084
Requests: 23 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Blue.cloud Service Desk

Page URL History Show full URLs

  1. https://helpdesk.blue.cloud/ HTTP 302
    https://helpdesk.blue.cloud/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

24
Requests

100 %
HTTPS

0 %
IPv6

7
Domains

16
Subdomains

11
IPs

2
Countries

642 kB
Transfer

2500 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.blue.cloud/ HTTP 302
    https://helpdesk.blue.cloud/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
helpdesk.blue.cloud/support/
Redirect Chain
  • https://helpdesk.blue.cloud/
  • https://helpdesk.blue.cloud/support/home
40 KB
16 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://helpdesk.blue.cloud/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.234.23.75 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-234-23-75.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
71ab8303d0ded8fad6743421f31eee07c751af967c8aa5ac2c3dd01f537bc3fb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
helpdesk.blue.cloud
:scheme
https
:path
/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
accept-language
de-DE,de;q=0.9
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

date
Sun, 10 Oct 2021 11:43:40 GMT
content-type
text/html; charset=utf-8
status
200 OK
cache-control
no-store, max-age=0
x-ratelimit-limit
1800
x-ratelimit-reset
101021124340
strict-transport-security
max-age=31536000; includeSubDomains
referrer-policy
strict-origin-when-cross-origin
x-ratelimit-remaining
1799
x-xss-protection
1; mode=block
x-request-id
6a4bf693-9074-9ca5-ae24-b59af2f2e2dc
etag
W/"8afc1d7ac35ac292a0e27ea6fec22e55"
x-frame-options
SAMEORIGIN
x-runtime
0.044053
x-content-type-options
nosniff
set-cookie
_itildesk_session=R1p3WFJGQW1Qa3ZaTHBBMGROeVFVd2NVd3FVRHVrQklIYWEydU1mZ081NjZvbEMvQzdpdUhCTlZzMEVGdUlkL3hIbFIraTFkYjdqemt5WThPTHloZlFJZUMvdEE1aGFNUzh2NzNsS0ZybFJIMTZjamROT2NBOGMxMHJmV25LRXVDVGNRVU9nUEFnMG5GdnZTZU0xemdob1R2Z01leTdJUGx0UzBGZURycFRUelZyZm9ScmtFeURHU3p1LzNjN1FaLS0vYXV1UDJ4RTQxZ0g1TUg0ek5XYXlRPT0%3D--9d781129348c864a9ad90b0ac2e81158d79f132b; path=/; HttpOnly; secure
content-encoding
gzip
x-envoy-upstream-service-time
47
x-trace-id
00-5c7af1d52931060405062fd21e8d0978-ab8ec4e47d3d9ba2-01
server
fwe

Redirect headers

date
Sun, 10 Oct 2021 11:43:40 GMT
content-type
text/html; charset=utf-8
location
https://helpdesk.blue.cloud/support/home
status
302 Found
cache-control
no-cache, no-store, max-age=0, must-revalidate
strict-transport-security
max-age=31536000; includeSubDomains
referrer-policy
strict-origin-when-cross-origin
pragma
no-cache
x-xss-protection
1; mode=block
x-request-id
5ed4eaf2-eccf-4d35-b5d0-deb322aae811
x-runtime
0.009910
x-frame-options
SAMEORIGIN
x-content-type-options
nosniff
expires
Fri, 01 Jan 1990 00:00:00 GMT
x-envoy-upstream-service-time
12
x-trace-id
00-821d347605e9d9c72c9885e24cde7677-de2accdf095c9a05-00
server
fwe
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets5.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets5.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.115 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.blue.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Sat, 10 Jul 2021 18:50:39 GMT
content-encoding
gzip
age
7923183
x-cache
Hit from cloudfront
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 5c14dc328191a14142654d833f772c6d.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
Z5vDyixMV8oVOzI7GrZEynKMhRbU62b03AYjbfQrpL5edG8yo4CJGg==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-portal-dd53a74c393fc539fbc297f2d6e8b98df4c3ecafd029c9179d7379136f8faa24.js
assets4.freshservice.com/assets/cdn/i18n/ 		45 KB
13 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/i18n/en-portal-dd53a74c393fc539fbc297f2d6e8b98df4c3ecafd029c9179d7379136f8faa24.js
Requested by
Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
dd53a74c393fc539fbc297f2d6e8b98df4c3ecafd029c9179d7379136f8faa24

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.blue.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Fri, 08 Oct 2021 13:51:16 GMT
content-encoding
gzip
age
165146
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12324
last-modified
Fri, 08 Oct 2021 11:00:07 GMT
server
AmazonS3
etag
"e83466eb6e61dadc2efe69c2ed6557e8"
x-amz-version-id
uwoMHMHUEMT4m5DppqamVOt.ZXu69qdT
via
1.1 1fd323b9134f7d940dac0d007036a604.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
lkiQpdG8MLnvwBV_MCCpwPkVAz0F9Jkw3bxQCctGv4bZ9Xosymhthg==
expires
Sat, 08 Oct 2022 17:00:06 GMT
theme.css
helpdesk.blue.cloud/support_v2/ 		492 KB
79 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://helpdesk.blue.cloud/support_v2/theme.css?v=FS551619462546
Requested by
Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.234.23.75 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-234-23-75.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
22b1973e92227ddaf66078c5dae8ae0f5359f2d84289346d7705509aa53465a7
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:path
/support_v2/theme.css?v=FS551619462546
pragma
no-cache
cookie
_itildesk_session=R1p3WFJGQW1Qa3ZaTHBBMGROeVFVd2NVd3FVRHVrQklIYWEydU1mZ081NjZvbEMvQzdpdUhCTlZzMEVGdUlkL3hIbFIraTFkYjdqemt5WThPTHloZlFJZUMvdEE1aGFNUzh2NzNsS0ZybFJIMTZjamROT2NBOGMxMHJmV25LRXVDVGNRVU9nUEFnMG5GdnZTZU0xemdob1R2Z01leTdJUGx0UzBGZURycFRUelZyZm9ScmtFeURHU3p1LzNjN1FaLS0vYXV1UDJ4RTQxZ0g1TUg0ek5XYXlRPT0%3D--9d781129348c864a9ad90b0ac2e81158d79f132b
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
helpdesk.blue.cloud
referer
https://helpdesk.blue.cloud/support/home
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.blue.cloud/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Sun, 10 Oct 2021 11:43:41 GMT
content-encoding
gzip
x-content-type-options
nosniff
status
200 OK
x-envoy-upstream-service-time
19
x-xss-protection
1; mode=block
x-request-id
63d31109-8dd7-93be-bce6-49ebdfccae19
x-trace-id
00-b419b9b8d2ddbce7ce6ea3fc40992580-866b2a75a86f5c59-01
x-runtime
0.015193
referrer-policy
strict-origin-when-cross-origin
server
fwe
x-frame-options
SAMEORIGIN
etag
W/"f61d6eb5c2b71db3cbe573fbe9cd708f"
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css; charset=utf-8
cache-control
max-age=5184000, public
set-cookie
_x_m=x_l; path=/; secure _x_w=4000; path=/; secure _itildesk_session=SGI1eUlXVXplNklyaVlyUGovdDBlZWFGOVhveUZVaEZ2MUcxNm9Hd1FWTHgxYzRnRmpBbHk0QzEzS3FLaXM4YzczL1FCdWxUdXVLd2ZmaG55aHUzWWNwc0hzVE11WXg2ZlVOZXBCUDZoTjd3V1JrK2xoMWEwYTZXK3RIc2UxbE1haTZhR1BPYTQ4Y2VMMmJ6WFpqOXpCNiswNTdOZmx6RG5qRWRXS3dYaVJmZTdzWWhxMmRVcEx4ZUNYZTZ4eVE1LS1GL0dCQTRJYmNSODBSZXBVWnlvdGRBPT0%3D--d65b23657cd19b638d98c31ff9989639cd372e0a; path=/; HttpOnly; secure
csat-response-cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb.css
assets1.freshservice.com/assets/cdn/ 		24 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets1.freshservice.com/assets/cdn/csat-response-cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb.css
Requested by
Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.blue.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Tue, 21 Sep 2021 11:35:57 GMT
content-encoding
gzip
age
1642065
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4859
last-modified
Tue, 21 Sep 2021 08:32:10 GMT
server
AmazonS3
etag
"3b81e912aa4cd89558f3cce4f10646eb"
x-amz-version-id
WAjcgsnxinP8GvFDOU4QrdkKQEXmFl6O
via
1.1 604f8ac78ed3ba5235c1a14794f2ac65.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
VBr7DdS8xjSZMpnIRCTT8dY-phukNyDyOFZ5BFpwjWn8Fm3K-PXgbg==
expires
Wed, 21 Sep 2022 14:32:09 GMT
css2
fonts.googleapis.com/ 		6 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
172.217.23.106 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s45-in-f10.1e100.net
Software
ESF /
Resource Hash
084a7135a2401b36223c591e41b2b60f073ab6432a8db01e3aa12708bb92f73e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.blue.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Sun, 10 Oct 2021 11:02:04 GMT
server
ESF
date
Sun, 10 Oct 2021 11:43:41 GMT
x-frame-options
SAMEORIGIN
report-to
{"group":"AZM8iraMxxUfRnRum-EGst9UuHcPNVSf9Kp1_90wIgU","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/encsid_AZM8iraMxxUfRnRum-EGst9UuHcPNVSf9Kp1_90wIgU"}]}
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
cross-origin-opener-policy-report-only
same-origin; report-to="AZM8iraMxxUfRnRum-EGst9UuHcPNVSf9Kp1_90wIgU"
expires
Sun, 10 Oct 2021 11:43:41 GMT
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Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support/home
Protocol
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https://helpdesk.blue.cloud/
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date
Sun, 25 Jul 2021 18:29:32 GMT
content-encoding
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H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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50.62.137.42 , United States, ASN398101 (GO-DADDY-COM-LLC, US),
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https://helpdesk.blue.cloud/
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date
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expires
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General
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Full URL
https://blue.cloud/fs/hero-right-c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd.svg
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URL: https://helpdesk.blue.cloud/support_v2/theme.css?v=FS551619462546
Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_256_GCM
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Request headers

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date
Sun, 10 Oct 2021 11:43:41 GMT
content-encoding
gzip
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nosniff
vary
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content-length
1542
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Fri, 16 Apr 2021 04:56:02 GMT
server
Apache
x-frame-options
SAMEORIGIN
etag
"46e2862-163d-5c00fcbf48713-gzip"
strict-transport-security
max-age=31536000;
content-type
image/svg+xml
cache-control
max-age=31536000
feature-policy
geolocation 'self'; vibrate 'none'
accept-ranges
bytes
expires
Mon, 10 Oct 2022 11:43:41 GMT
KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v29/ 		15 KB
16 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v29/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.163 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s51-in-f3.1e100.net
Software
sffe /
Resource Hash
0eaeadb58e6995ba85eccb6198aaef77eeb1d4b66699e4e1f3fc10eb6adfcdb9
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.blue.cloud
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Wed, 06 Oct 2021 16:31:40 GMT
x-content-type-options
nosniff
age
328321
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15828
x-xss-protection
0
last-modified
Wed, 22 Sep 2021 16:13:28 GMT
server
sffe
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
cross-origin-opener-policy-report-only
same-origin; report-to="apps-themes"
expires
Thu, 06 Oct 2022 16:31:40 GMT
KFOmCnqEu92Fr1Mu4mxK.woff2
fonts.gstatic.com/s/roboto/v29/ 		15 KB
15 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://fonts.gstatic.com/s/roboto/v29/KFOmCnqEu92Fr1Mu4mxK.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.185.163 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
fra16s51-in-f3.1e100.net
Software
sffe /
Resource Hash
cc46322d5c4d41da447f26f7fa714827f2ec9a112968c12ef5736c7494985eca
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.blue.cloud
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Mon, 04 Oct 2021 17:27:37 GMT
x-content-type-options
nosniff
age
497764
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length
15688
x-xss-protection
0
last-modified
Wed, 22 Sep 2021 16:13:19 GMT
server
sffe
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
cross-origin-opener-policy-report-only
same-origin; report-to="apps-themes"
expires
Tue, 04 Oct 2022 17:27:37 GMT
glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
helpdesk.blue.cloud/assets/portal_v2/ 		4 KB
5 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://helpdesk.blue.cloud/assets/portal_v2/glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
Requested by
Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support_v2/theme.css?v=FS551619462546
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.234.23.75 Mumbai, India, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-234-23-75.ap-south-1.compute.amazonaws.com
Software
fwe /
Resource Hash
04b648dd296371775c1de5c80a76448f4764f941eb3bf2c03fcbb7084904d92f

Request headers

sec-fetch-mode
cors
origin
https://helpdesk.blue.cloud
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
sec-fetch-dest
font
cookie
_x_m=x_l; _x_w=4000; _itildesk_session=SGI1eUlXVXplNklyaVlyUGovdDBlZWFGOVhveUZVaEZ2MUcxNm9Hd1FWTHgxYzRnRmpBbHk0QzEzS3FLaXM4YzczL1FCdWxUdXVLd2ZmaG55aHUzWWNwc0hzVE11WXg2ZlVOZXBCUDZoTjd3V1JrK2xoMWEwYTZXK3RIc2UxbE1haTZhR1BPYTQ4Y2VMMmJ6WFpqOXpCNiswNTdOZmx6RG5qRWRXS3dYaVJmZTdzWWhxMmRVcEx4ZUNYZTZ4eVE1LS1GL0dCQTRJYmNSODBSZXBVWnlvdGRBPT0%3D--d65b23657cd19b638d98c31ff9989639cd372e0a
:path
/assets/portal_v2/glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
pragma
no-cache
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
accept
*/*
cache-control
no-cache
:authority
helpdesk.blue.cloud
referer
https://helpdesk.blue.cloud/support_v2/theme.css?v=FS551619462546
:scheme
https
sec-fetch-site
same-origin
:method
GET
Referer
https://helpdesk.blue.cloud/support_v2/theme.css?v=FS551619462546
Origin
https://helpdesk.blue.cloud
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-trace-id
00-1714c68d188dd885cc4a990681383c7c-cb52226a4a3a8db1-01
date
Sun, 10 Oct 2021 11:43:41 GMT
last-modified
Fri, 08 Oct 2021 10:31:57 GMT
server
fwe
etag
"61601e1d-10c4"
content-type
application/octet-stream
cache-control
max-age=315360000
x-envoy-upstream-service-time
1
accept-ranges
bytes
content-length
4292
x-request-id
ed6886ae-3cf9-919a-ab24-3cffb6182ef2
expires
Wed, 08 Oct 2031 11:43:41 GMT
avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
assets10.freshservice.com/assets/portal_v2/ 		1006 B
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://assets10.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.blue.cloud
URL: https://helpdesk.blue.cloud/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://helpdesk.blue.cloud/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Sat, 13 Feb 2021 09:01:03 GMT
content-encoding
gzip
age
20659359
x-cache
Hit from cloudfront
content-length
601
last-modified
Fri, 12 Jun 2020 03:20:37 GMT
server
AmazonS3
etag
"7463293a7de410a9b7989a4bf537439d"
x-amz-version-id
null
via
1.1 604f8ac78ed3ba5235c1a14794f2ac65.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-type
image/svg+xml
x-amz-cf-id
PgYHBg9aFXkaD-MdLB5oshyF4FHuCtaIgmpSpIqzr3_xgqpXrhknwg==
expires
Sat, 12 Jun 2021 09:20:36 GMT
analytics
rum.haystack.es/freshservice/ 		0
0 		Fetch
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.4.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
174.129.40.62 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-174-129-40-62.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
https://helpdesk.blue.cloud/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Content-type
application/json

Response headers

X-Trace-Id
00-888297d7d0918d301f9649a74111245f-a248ee3090642d96-01
Date
Sun, 10 Oct 2021 11:43:42 GMT
Server
fwe
Vary
Origin
X-Fw-Ratelimiting-Managed
false
Access-Control-Allow-Origin
https://helpdesk.blue.cloud
Access-Control-Allow-Credentials
true
X-Envoy-Upstream-Service-Time
1
Connection
keep-alive
X-Request-Id
8c35193a-de99-92f7-bfd5-4dbd28fda240
analytics
rum.haystack.es/freshservice/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
HTTP/1.1
Server
174.129.40.62 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-174-129-40-62.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type,x-auth-token
Origin
https://helpdesk.blue.cloud
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Date
Sun, 10 Oct 2021 11:43:42 GMT
Content-Length
0
Connection
keep-alive
Access-Control-Allow-Origin
https://helpdesk.blue.cloud
Access-Control-Allow-Credentials
true
Access-Control-Max-Age
1800
Access-Control-Allow-Methods
OPTIONS,POST
Access-Control-Allow-Headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
X-Envoy-Upstream-Service-Time
0
X-Trace-Id
00-6ed734925781e96e1fc072dbce73a5da-efb13f58cc43dc0e-00
X-Fw-Ratelimiting-Managed
false
Server
fwe
X-Request-Id
a20f8153-e33c-4110-b839-b617c5f6efd6

Verdicts & Comments Add Verdict or Comment

211 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect boolean| originAgentCluster object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| TEMP_FLAGS object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail function| iFrameRequest object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.blue.cloud/ Name: _x_m
Value: x_l
helpdesk.blue.cloud/ Name: _x_w
Value: 4000
helpdesk.blue.cloud/ Name: _itildesk_session
Value: SGI1eUlXVXplNklyaVlyUGovdDBlZWFGOVhveUZVaEZ2MUcxNm9Hd1FWTHgxYzRnRmpBbHk0QzEzS3FLaXM4YzczL1FCdWxUdXVLd2ZmaG55aHUzWWNwc0hzVE11WXg2ZlVOZXBCUDZoTjd3V1JrK2xoMWEwYTZXK3RIc2UxbE1haTZhR1BPYTQ4Y2VMMmJ6WFpqOXpCNiswNTdOZmx6RG5qRWRXS3dYaVJmZTdzWWhxMmRVcEx4ZUNYZTZ4eVE1LS1GL0dCQTRJYmNSODBSZXBVWnlvdGRBPT0%3D--d65b23657cd19b638d98c31ff9989639cd372e0a

1 Console Messages

Source Level URL
Text
network error URL: https://bluecloudhelpdesk.myfreshworks.com/api/v2/users/287225296267740724/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 (Unauthorized)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshservice.com
assets10.freshservice.com
assets2.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
blue.cloud
bluecloudhelpdesk.ind-attachments.freshservice.com
bluecloudhelpdesk.myfreshworks.com
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.blue.cloud
rum.haystack.es
13.234.23.75
13.32.121.121
142.250.185.163
172.217.23.106
174.129.40.62
18.66.112.115
18.66.112.64
18.66.112.79
18.66.122.34
3.6.218.85
50.62.137.42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