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Submission: On January 11 via api from US — Scanned from DE
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Skip to Content ↵ENTER Skip to Menu ↵ENTER Skip to Footer ↵ENTER * United States * United States * Canada (English) * Canada (Français) * UK / Ireland * Australia / NZ * Support * Login * Call Sales 1-800-729-7655 Toggle navigation * Dayforce * DAYFORCE ENTERPRISE HCM SOFTWARE Dayforce enterprise HCM software combines payroll, HR, benefits, talent and workforce management in a single cloud application to power the future of work. * Why Dayforce * HR * Payroll * Dayforce Wallet * Talent Intelligence * Ideal Talent Marketplace * Workforce Management * Advanced HR Analytics * Customer Experience * Services * Fulfillment Services * Tax Services * Solutions * Retail & Hospitality * Manufacturing * Healthcare * Financial Services * Public Sector * Professional & Business Services * Sports Entertainment * Other Industries * Resources * Customer Stories * Reports * Guides * On-demand webinars * Blog * Company * About * Investors * Newsroom * Careers * Partners * Events * Corporate Responsibility * Ceridian Cares * Get Started * Toggle navigation Dayforce * Why Dayforce * HR * Payroll * Dayforce Wallet * Talent Intelligence * Ideal Talent Marketplace * Workforce Management * Customer Experience * Services Solutions * Retail & Hospitality * Manufacturing * Healthcare * Financial Services * Public Sector * Professional & Business Services * Sports Entertainment * Other Industries Resources * Customer Stories * Reports * Guides * On-demand webinars * Blog Company * About * Investors * Newsroom * Careers * Partners * Events * ESG Report * Ceridian Cares Get Started * Book a Demo * Let's Talk * Call Sales 1-800-729-7655 SupportLogin * * United States * United States * Canada (English) * Canada (Français) * UK / Ireland * Australia / NZ Customer Stories LA VIE EN ROSE CREATES A DESIGNER EMPLOYEE EXPERIENCE PROGRAM THE RETAILER IMPLEMENTS DAYFORCE AS A HOLISTIC HCM SOLUTION AND CREATES AN EMPLOYEE EXPERIENCE PROGRAM TO SUPPORT ITS GROWING WORKFORCE THROUGH EVERY PART OF THEIR JOURNEY. Every woman is unique. From her personality to her hair, body type, and style. And while these differences are rightfully celebrated, they can make it difficult to find clothing that feels bespoke and fits each woman’s needs. This becomes even more challenging when looking for the perfect bra to provide comfort and support, day in and day out. This is a challenge that la Vie en Rose, a lingerie and swimwear retailer, is looking to help women solve. La Vie en Rose was founded in 1985 by Harry Kanner. Current CEO, François Roberge, acquired the company in 1996 when it had just 23 stores. Over the last 25 years, la Vie en Rose has grown to include 270 locations in Canada, and 95 locations in 16 other countries across the globe. Its portfolio of stores also includes its Bikini Village banner, which specializes in swimwear. La Vie en Rose employs more than 3,000 people across Canada, with most working at retail locations. The rest of the company’s workforce is split between its head office in Montreal, and its distribution center where the company prepares merchandise for both stores and online purchases. “What sets us apart is that we are a very growth-oriented company,” says Roberge. “I would say that there are two things that are essential for me: respect and passion. Respect for our customers, our employees, our suppliers, and the passion to be a retailer.” Le Vie en Rose looks for employees who have this same respect and passion for retail. “We want employees that are friendly, are going to work hard, be responsible, and be able to help our customers find whatever product or accessory they're looking for,” says Alessia Pariselli, la Vie en Rose’s Senior HR Advisor. CONTENDING WITH AN INDUSTRY-WIDE CHALLENGE One of the biggest challenges the retail industry currently faces is turnover. Retailers like la Vie en Rose must think strategically about how to foster employee retention and engagement long-term. “For la Vie en Rose, we really decided to put our culture at the forefront in order to retain people,” says Karine Turgeon, Human Resources Director. “The biggest difficulty in retail is being able to differentiate yourself from the competition. So, this is where the culture of the company becomes especially important.” Pariselli points out that a happy employee is going to be more productive, more motivated, and have a greater desire to develop and grow within the company. “We need to really focus on giving a wow-factor experience to our candidates from the beginning of their hire all the way throughout their career with la Vie en Rose,” she says. Technology is at the core of an employee’s experience – they use it to clock in and out, check their schedules, request time off, view their pay, and communicate with their manager. To deliver that “wow-factor” experience that Pariselli speaks about, modern, streamlined technology is crucial. “Communication is very important. Like in a relationship, if you want to stay together long-term, you have to communicate well. In a company, communication is also extremely important to retain your employees and to understand where you want to be,” says Roberge. 6,800 WORKERS FROM AROUND THE GLOBE TELL US WHAT IS MOST IMPORTANT TO THEM Read the 2022 Pulse of Talent report to uncover new strategies for attracting and retaining top talent. Read the report REALIZING THE BENEFITS OF A UNIFIED SOLUTION Prior to Dayforce, the company had five different systems for its HR processes, which caused challenges with duplicate entries, manual work, and interfaces that were not user friendly for employees. None of the systems communicated with each other, which was a problem – one that worsened as the company grew. After taking stock of its situation, la Vie en Rose concluded that its current mix of platforms would no longer allow the company to continue to scale efficiently or improve its employee experience program, and decided it was time for a change. “We were growing rapidly, and we needed support from our system. We needed something that would allow us to grow and to do so in a way that was time and cost efficient,” explains Pariselli. La Vie en Rose decided to partner with Ceridian and went live with Dayforce in April 2019. The company uses Dayforce for HR, payroll, benefits, time & attendance, recruiting, onboarding, learning, performance, compensation, and is implementing engagement and succession planning. “It was April 28, 2019. It's a day that stays in my memory because it was a great accomplishment for the human resources and payroll team,” says Turgeon, referring to the day the company went live with Dayforce. Lina Di Liello, la Vie en Rose’s Chief Merchandising Officer adds, “We had five systems. Now we have one great solution. It simplifies everything.” Dayforce has helped la Vie en Rose achieve flexibility and agility that wasn’t possible before with multiple systems. Pariselli says that everything now connects seamlessly. When she makes a change in one place, it automatically updates across the system. This level of efficiency has allowed the HR team to spend more time on value-add tasks and continue to manage the growing workforce. “We quantified that even though our workforce has increased by 25% in the last five years, we did not need to add more staff in our department to manage all the data for those employees,” says Turgeon. Roberge also stated that by being efficient with resources and time, the company has saved approximately $300,000 in payroll operating costs each year. “Dayforce is an application that is at the cutting edge of technology. It allows us to reach and work with our employees daily, in real time, to allow us to be very efficient,” he says. CREATING A TOP-NOTCH EMPLOYEE EXPERIENCE PROGRAM Given both the average turnover rate in the retail industry and the current labor shortage in Canada, la Vie en Rose recognizes that it’s important to focus on employee retention and engagement in order to attract top talent. An employee’s experience starts from the moment they join the company. Their onboarding can set the stage for a successful career with the company and give them the knowledge and tools they need to integrate into the existing workforce. With Dayforce, Pariselli and her team can send new hires an onboarding email and give them immediate access to forms, videos, and other instructional materials. “With Dayforce, we set a really strong foundation for them right from the get-go,” she says. “We also have the ability to customize our platform to reflect our values and our two different banners, so we're able to adapt our messages to our employees wherever they're located in our business.” Once new employees are successfully onboarded, the next crucial step in the experience is to ensure they have seamless access to their information, schedules, and pay. La Vie en Rose is using the Dayforce mobile app to allow employees to clock in and out, view their schedules, request time off, see their pay information, and communicate with their managers. “We're finding that most of our employees in stores don't have computers or laptops anymore, and they're able to do absolutely everything from their phone. So, having the Dayforce mobile app on their phone, with their schedule or with the ability to speak to their manager has been crucial,” says Pariselli. “It's really empowered them.” In addition, Pariselli said that being able to clock in and out on their phones has saved employees time, as they don’t have to wait for a computer to be free when the store is busy. Another way that la Vie en Rose is looking to improve employee retention and engagement is through development and internal promotion. “Training our employees and making sure they're ready to take the next step in their career is really important. We want to make sure they’re empowered with all the tools and skills they need to access another position,” says Pariselli. Turgeon adds, “By using Dayforce for learning, we’re able to create learning groups by different employee roles, which allows us to be much more agile and develop training plans that are relevant to our employees in the course of their work.” In addition, once la Vie en Rose completes its implementation of Dayforce for succession planning, it will help the company identify candidates for internal promotion and aid in filling leadership positions and opening new stores. The company is also implementing Dayforce’s employee engagement capability and is looking forward to reaching more of its workforce with surveys to track and benchmark employee satisfaction. OUTPACE THE GREAT RESIGNATION Watch this webinar to discover tech enabled strategies for becoming an employer of choice. Watch the video EMPOWERING MANAGERS WITH TECHNOLOGY AND REAL TIME DATA In addition to improving its employee experience program, la Vie en Rose has also increased its focus on giving managers the tools they need to manage their workforces strategically and efficiently. Tracking labor cost is crucial in retail, and la Vie en Rose aims to match scheduling with peak hours in stores to maximize productivity. “In the past it used to take longer for us to compile timesheets at the head office and make decisions,” says Roberge. “Now with Dayforce, we can make decisions the same day or the next day based on the schedules, lack of employees in a store, or increased traffic. So, it’s really a much faster interaction now.” One of the biggest changes Pariselli has seen since implementing Dayforce is that the HR team is able to empower store managers to approve and adjust time, something that they couldn’t easily do before. By streamlining this process, Pariselli estimates that managers have reduced their hours spent on timesheets by 35%. Turgeon points out that if you multiply that time savings across managers at 270 retail locations, the savings are substantial. “Having access to real-time data has really helped us empower our sales leadership to make informed decisions about their workforce,” says Pariselli. Roberge summarizes his thoughts on the value of data: “As a CEO, what I appreciate is to have precise, fast information every day. Dayforce is a tool that give us all the data we need to make decisions. So Dayforce has been a great return on investment.” Not only has Dayforce helped la Vie en Rose streamline scheduling, but it has also given each store manager the ability to directly recruit for their open positions. Prior to Dayforce, store managers did not have access to an external email, so all job postings were created by the HR team. This led to a complicated chain wherein the HR team would receive a resume, forward that resume to the regional manager, and the regional manager would have to pass it along to the store manager. “It was a lot of steps for something that is now so streamlined,” says Pariselli. “With Dayforce, store managers have complete control over recruitment. They're able to post positions, receive resumes directly, and get the ball rolling a lot faster and more easily than before. It's really allowed them to really take charge of their stores from an administrative standpoint.” Pariselli also says that this efficiency has helped improve the company’s time-to-hire metric, as managers are not bogged down with manual data entry and multiple intermediaries. Natalie Charette, Senior Sales Manager for the Ottawa-Gatineau region shares her first-hand experience: “I use Dayforce for everything. It's amazing. Everything is in one application instead of five. The schedules, payroll, recruiting, training, everything is there. So, it's much easier for us to work with Dayforce.” KEEPING EMPLOYEES FRONT AND CENTER THROUGH INNOVATION Over the past year, retailers have faced some of the most challenging times they’ve ever experienced, and this ripple was felt deeply by the workforce as well. “Throughout the pandemic, communication was, I believe, at the core of everyone's either success or failure. I think our employees had a lot of expectations, and rightfully so, about information that we needed to give them. So, Dayforce was a really important tool in getting that information to them,” says Pariselli. As the world continues to move forward and the retail industry adjusts, Pariselli says they will continue to partner with Ceridian to engage employees and improve their experience with la Vie en Rose. “As we go forward, Ceridian will be an incredibly important partner, and Dayforce will be an incredibly important tool for us to improve our employee experience,” says Pariselli. “It will allow us to stay competitive, stay innovative, and keep giving our employees what they want.” STORE OPERATIONS, THE ASSOCIATE EXPERIENCE, AND THEIR IMPACT ON PROFITABILITY Hear directly from Visionworks’ VP of HR, Compensation, and Payroll Services on how a harmonized approach to retail operations and associate experience is driving long-term value for their business. Watch the video OTHER RESOURCES YOU MIGHT LIKE Customer Stories BLUE MAN GROUP CONQUERS CREATIVE CHAOS WITH DAYFORCE Read Customer Stories BANKSTOWN SPORTS CLUB SCORES WITH PARTNERSHIP AND TECHNOLOGY Read Also of Interest * The finishing touches for Form W-4: What you... * How two retail leaders are building an... * Prince Resorts Hawaii stays true to their... * Dayforce * Enterprise HCM Software * Why Dayforce * HR * Payroll * Dayforce Wallet * Talent Intelligence * Workforce Management * Advanced HR Analytics * Customer Experience * Services * Fulfillment Services * Tax Services * Solutions * Retail & Hospitality * Manufacturing * Healthcare * Financial Services * Public Sector * Professional & Business Services * Sports Entertainment * Other Industries * Resources * Customer Stories * Reports * Guides * On-demand webinars * Blog * Company * About * Investors * Newsroom * Careers * Partners * Events * Corporate Responsibility * Ceridian Cares * Get Started * Watch Demo * Request Information * Contact * Support Want to talk? 1-800-729-7655 * * * * © Ceridian HCM, Inc. 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OFF ON Blind Users (Screen Reader) Optimize website for screen-readers This profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software that is installed on the blind user’s computer and smartphone, and websites should ensure compatibility with it. Note: This profile prompts automatically to screen-readers. Content Adjustments Content Scaling Default Readable Font Highlight Titles Highlight Links Text Magnifier Adjust Font Sizing Default Align Center Adjust Line Height Default Align Left Adjust Letter Spacing Default Align Right Color Adjustments Dark Contrast Light Contrast High Contrast High Saturation Adjust Text Colors Cancel Monochrome Adjust Title Colors Cancel Low Saturation Adjust Background Colors Cancel Orientation Adjustments Mute Sounds Hide Images Read Mode Reading Guide Useful Links Select an option Home Header Footer Main Content Stop Animations Reading Mask Highlight Hover Highlight Focus Big Black Cursor Big White Cursor HIDDEN_ADJUSTMENTS Keyboard Navigation Accessible Mode Screen Reader Adjustments Read Mode Web Accessibility By Learn More Choose the Interface Language English Español Deutsch Português Français Italiano עברית 繁體中文 Pусский عربى عربى Nederlands 繁體中文 日本語 Polski Türk Accessibility StatementCompliance status We firmly believe that the internet should be available and accessible to anyone and are committed to providing a website that is accessible to the broadest possible audience, regardless of ability. To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to blind people, people with motor impairments, visual impairment, cognitive disabilities, and more. This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts its functionality and behavior for screen-readers used by blind users, and for keyboard functions used by individuals with motor impairments. If you wish to contact the website’s owner please use the website's form Screen-reader and keyboard navigation Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various behavioral changes, to ensure blind users visiting with screen-readers can read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements: 1. Screen-reader optimization: we run a process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images. It provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts embedded within the image using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website. These adjustments are compatible with popular screen readers such as JAWS, NVDA, VoiceOver, and TalkBack. 2. Keyboard navigation optimization: The background process also adjusts the website’s HTML and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key. Additionally, keyboard users will find content-skip menus available at any time by clicking Alt+2, or as the first element of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, not allowing the focus to drift outside. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Disability profiles supported on our website * Epilepsy Safe Profile: this profile enables people with epilepsy to safely use the website by eliminating the risk of seizures resulting from flashing or blinking animations and risky color combinations. * Vision Impaired Profile: this profile adjusts the website so that it is accessible to the majority of visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others. * Cognitive Disability Profile: this profile provides various assistive features to help users with cognitive disabilities such as Autism, Dyslexia, CVA, and others, to focus on the essential elements more easily. * ADHD Friendly Profile: this profile significantly reduces distractions and noise to help people with ADHD, and Neurodevelopmental disorders browse, read, and focus on the essential elements more easily. * Blind Users Profile (Screen-readers): this profile adjusts the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is installed on the blind user’s computer, and this site is compatible with it. * Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements. Additional UI, design, and readability adjustments 1. Font adjustments – users can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more. 2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds with over seven different coloring options. 3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions. 4. Content highlighting – users can choose to emphasize essential elements such as links and titles. They can also choose to highlight focused or hovered elements only. 5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly. 6. Cognitive disorders – we utilize a search engine linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others. 7. Additional functions – we allow users to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions. Assistive technology and browser compatibility We aim to support as many browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share, including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS, and NVDA (screen readers), both for Windows and MAC users. Notes, comments, and feedback Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating, improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility following technological advancements. If you wish to contact the website’s owner, please use the website's form Hide Accessibility Interface? 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