support.rakuten.com
Open in
urlscan Pro
104.16.52.111
Public Scan
Effective URL: https://support.rakuten.com/hc/en-us
Submission: On April 04 via automatic, source certstream-suspicious
Summary
TLS certificate: Issued by Let's Encrypt Authority X3 on April 3rd 2020. Valid for: 3 months.
This is the only time support.rakuten.com was scanned on urlscan.io!
urlscan.io Verdict: No classification
Domain & IP information
IP Address | AS Autonomous System | ||
---|---|---|---|
2 4 | 104.16.52.111 104.16.52.111 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
1 | 2a00:1450:400... 2a00:1450:4001:817::200a | 15169 (GOOGLE) (GOOGLE) | |
2 | 2001:4de0:ac1... 2001:4de0:ac19::1:b:2b | 20446 (HIGHWINDS3) (HIGHWINDS3) | |
5 | 104.18.71.113 104.18.71.113 | 13335 (CLOUDFLAR...) (CLOUDFLARENET) | |
1 2 | 2a00:1450:400... 2a00:1450:4001:817::200e | 15169 (GOOGLE) (GOOGLE) | |
1 1 | 2a00:1450:400... 2a00:1450:400c:c0b::9a | 15169 (GOOGLE) (GOOGLE) | |
1 1 | 2a00:1450:400... 2a00:1450:4001:808::2004 | 15169 (GOOGLE) (GOOGLE) | |
1 | 2a00:1450:400... 2a00:1450:4001:825::2003 | 15169 (GOOGLE) (GOOGLE) | |
22 | 7 |
ASN13335 (CLOUDFLARENET, US)
support.rakuten.com | |
rakutencom.zendesk.com |
ASN15169 (GOOGLE, US)
www.google-analytics.com |
Apex Domain Subdomains |
Transfer | |
---|---|---|
5 |
zdassets.com
static.zdassets.com Failed p13.zdassets.com Failed theme.zdassets.com Failed |
275 KB |
3 |
rakuten.com
2 redirects
support.rakuten.com www.rakuten.com Failed global.rakuten.com Failed |
7 KB |
2 |
google-analytics.com
1 redirects
www.google-analytics.com |
18 KB |
2 |
bootstrapcdn.com
maxcdn.bootstrapcdn.com |
29 KB |
1 |
google.de
www.google.de |
499 B |
1 |
google.com
1 redirects
www.google.com |
580 B |
1 |
doubleclick.net
1 redirects
stats.g.doubleclick.net |
475 B |
1 |
zendesk.com
rakutencom.zendesk.com |
3 KB |
1 |
googleapis.com
fonts.googleapis.com |
858 B |
0 |
fontawesome.com
Failed
use.fontawesome.com Failed |
|
22 | 10 |
Domain | Requested by | |
---|---|---|
5 | static.zdassets.com |
support.rakuten.com
static.zdassets.com |
3 | support.rakuten.com | 2 redirects |
2 | www.google-analytics.com |
1 redirects
support.rakuten.com
|
2 | maxcdn.bootstrapcdn.com |
support.rakuten.com
|
1 | www.google.de |
support.rakuten.com
|
1 | www.google.com | 1 redirects |
1 | stats.g.doubleclick.net | 1 redirects |
1 | rakutencom.zendesk.com |
support.rakuten.com
|
1 | fonts.googleapis.com |
support.rakuten.com
|
0 | global.rakuten.com Failed |
support.rakuten.com
|
0 | theme.zdassets.com Failed |
support.rakuten.com
|
0 | www.rakuten.com Failed |
support.rakuten.com
|
0 | use.fontawesome.com Failed |
support.rakuten.com
|
0 | p13.zdassets.com Failed |
support.rakuten.com
|
22 | 14 |
This site contains links to these domains. Also see Links.
Domain |
---|
www.rakuten.com |
www.facebook.com |
www.twitter.com |
www.instagram.com |
www.pinterest.com |
Subject Issuer | Validity | Valid | |
---|---|---|---|
support.rakuten.com Let's Encrypt Authority X3 |
2020-04-03 - 2020-07-02 |
3 months | crt.sh |
*.storage.googleapis.com GTS CA 1O1 |
2020-03-03 - 2020-05-26 |
3 months | crt.sh |
*.bootstrapcdn.com Sectigo RSA Domain Validation Secure Server CA |
2019-09-14 - 2020-10-13 |
a year | crt.sh |
*.zdassets.com Sectigo RSA Domain Validation Secure Server CA |
2019-06-25 - 2021-05-31 |
2 years | crt.sh |
rakutencom.zendesk.com CloudFlare Inc ECC CA-2 |
2019-08-20 - 2020-08-19 |
a year | crt.sh |
*.google-analytics.com GTS CA 1O1 |
2020-03-03 - 2020-05-26 |
3 months | crt.sh |
www.google.de GTS CA 1O1 |
2020-03-03 - 2020-05-26 |
3 months | crt.sh |
This page contains 1 frames:
Primary Page:
https://support.rakuten.com/hc/en-us
Frame ID: 917877D1EA06B125053AF1E4761368BF
Requests: 22 HTTP requests in this frame
Screenshot
Page URL History Show full URLs
-
https://support.rakuten.com/
HTTP 301
https://support.rakuten.com/hc HTTP 301
https://support.rakuten.com/hc/en-us Page URL
Detected technologies
Ruby (Programming Languages) ExpandDetected patterns
- meta csrf-param /^authenticity_token$/i
Bootstrap (Web Frameworks) Expand
Detected patterns
- html /<link[^>]+?href="[^"]*bootstrap(?:\.min)?\.css/i
- script /(?:\/([\d.]+))?(?:\/js)?\/bootstrap(?:\.min)?\.js/i
Ruby on Rails (Web Frameworks) Expand
Detected patterns
- meta csrf-param /^authenticity_token$/i
CloudFlare (CDN) Expand
Detected patterns
- headers server /^cloudflare$/i
Font Awesome (Font Scripts) Expand
Detected patterns
- html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i
- html /<link[^>]* href="https:\/\/use\.fontawesome\.com\/releases\/v([^>]+)\/css\//i
Google Analytics (Analytics) Expand
Detected patterns
- script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i
Google Font API (Font Scripts) Expand
Detected patterns
- html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i
jQuery (JavaScript Libraries) Expand
Detected patterns
- script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i
Page Statistics
5 Outgoing links
These are links going to different origins than the main page.
Title: Shop Rakuten Marketplace
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Search URL Search Domain Scan URL
Page URL History
This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.
-
https://support.rakuten.com/
HTTP 301
https://support.rakuten.com/hc HTTP 301
https://support.rakuten.com/hc/en-us Page URL
Redirected requests
There were HTTP redirect chains for the following requests:
Request Chain 18- https://www.google-analytics.com/r/collect?v=1&_v=j81&a=1563888073&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.rakuten.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Rakuten.com&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEAB~&jid=527933033&gjid=1966955374&cid=1091034809.1585960952&tid=UA-37143517-1&_gid=2027461816.1585960952&_r=1&z=973524317 HTTP 302
- https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_gid=2027461816.1585960952&gjid=1966955374&_v=j81&z=973524317 HTTP 302
- https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317 HTTP 302
- https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317&slf_rd=1&random=2929027761
22 HTTP transactions
Method Protocol |
Resource Path |
Size x-fer |
Type MIME-Type |
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---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
GET H2 |
Primary Request
en-us
support.rakuten.com/hc/ Redirect Chain
|
17 KB 6 KB |
Document
text/html |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
application-ebbf4a70487f9466c9be47bf4b6055f6.css
static.zdassets.com/hc/assets/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css
static.zdassets.com/hc/assets/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
style.css
p13.zdassets.com/hc/theming_assets/745943/310158/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
jquery-d5395f0b7ac5027403fc17855c46dbfc.js
static.zdassets.com/hc/assets/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
css
fonts.googleapis.com/ |
9 KB 858 B |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
bootstrap.min.css
maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/ |
118 KB 19 KB |
Stylesheet
text/css |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
all.css
use.fontawesome.com/releases/v5.2.0/css/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
snippet.js
static.zdassets.com/ekr/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
bootstrap.min.js
maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/ |
36 KB 10 KB |
Script
text/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
sitecatalyst.js
www.rakuten.com/rmsg/js/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
script.js
p13.zdassets.com/hc/theming_assets/745943/310158/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
47a06be8f0c657c32e157ee8fac1cc11bbce49cb.png
theme.zdassets.com/theme_assets/745943/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET |
fcb_logo.svg
global.rakuten.com/corp/about/assets/img/sports_entertainment/ |
0 0 |
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
en-us.f9dd74d52e6c8eec0350.js
static.zdassets.com/hc/assets/ |
182 KB 31 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
host.js
rakutencom.zendesk.com/auth/v2/ |
9 KB 3 KB |
Script
text/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
moment-f6f8513da6ab17eadada59a1a4edb536.js
static.zdassets.com/hc/assets/ |
24 KB 9 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
hc_enduser-af91343c6700081441ab39c65afa0e2c.js
static.zdassets.com/hc/assets/ |
685 KB 193 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
analytics.js
www.google-analytics.com/ |
44 KB 18 KB |
Script
text/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
ga-audiences
www.google.de/ads/ Redirect Chain
|
42 B 499 B |
Image
image/gif |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
Redirect headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
react-83330e387cb7e738a30dddddbeca8654.js
static.zdassets.com/hc/assets/ |
111 KB 34 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
GET H2 |
48-7b762689f5c82b60bffb70a572ca4cb3.js
static.zdassets.com/hc/assets/ |
20 KB 8 KB |
Script
application/javascript |
||||||||||||||||||||||||||||||||||||||||||||||||||||||||
General
Request headers
Response headers
|
Failed requests
These URLs were requested, but there was no response received. You will also see them in the list above.
- Domain
- static.zdassets.com
- URL
- https://static.zdassets.com/hc/assets/application-ebbf4a70487f9466c9be47bf4b6055f6.css
- Domain
- static.zdassets.com
- URL
- https://static.zdassets.com/hc/assets/theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css
- Domain
- p13.zdassets.com
- URL
- https://p13.zdassets.com/hc/theming_assets/745943/310158/style.css?digest=360390038532
- Domain
- static.zdassets.com
- URL
- https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js
- Domain
- use.fontawesome.com
- URL
- https://use.fontawesome.com/releases/v5.2.0/css/all.css
- Domain
- static.zdassets.com
- URL
- https://static.zdassets.com/ekr/snippet.js?key=89a74d3b-7613-4761-9b93-4914f2fb9efa
- Domain
- www.rakuten.com
- URL
- https://www.rakuten.com/rmsg/js/sitecatalyst.js?v=2
- Domain
- p13.zdassets.com
- URL
- https://p13.zdassets.com/hc/theming_assets/745943/310158/script.js?digest=360390038532
- Domain
- theme.zdassets.com
- URL
- https://theme.zdassets.com/theme_assets/745943/47a06be8f0c657c32e157ee8fac1cc11bbce49cb.png
- Domain
- global.rakuten.com
- URL
- https://global.rakuten.com/corp/about/assets/img/sports_entertainment/fcb_logo.svg
Verdicts & Comments Add Verdict or Comment
17 JavaScript Global Variables
These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.
object| onformdata object| onpointerrawupdate string| GoogleAnalyticsObject function| ga object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| I18N object| Zendesk object| HelpCenter function| moment object| webpackJsonp object| regeneratorRuntime number| _rollbarStartTime function| rollbar boolean| _rollbarDidLoad7 Cookies
Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.
Domain/Path | Expires | Name / Value |
---|---|---|
.rakuten.com/ | Name: _gat Value: 1 |
|
.rakuten.com/ | Name: _gid Value: GA1.2.2027461816.1585960952 |
|
.support.rakuten.com/ | Name: __cfruid Value: b632df5650f94d18ed74c244dc1533d37ef7ed3a-1585960950 |
|
support.rakuten.com/ | Name: _zendesk_shared_session Value: -NFJCSWhjRm1UT1hXa0xhN3B4OVhwZXdZWEwrZzNocGJzTjlnM0Nwa2p1RGhtRTNDd3pwbC94ekJlZVJ4eU9pV3RVM0xwZGEwZ3NUWFJRRy9VVHhJUkZYQ0JHdGVkUFQzVEV1d1o4SWpWZTBhemdiVkxKdXhKVEpTVlhJcCtlVFp2WWRieGpIR2hTYTF4eDlJazl5QUx3PT0tLUxLeDVlZWo5c1Rjb1FxZnl6eWhaOHc9PQ%3D%3D--afe23c52b5676d92a859b19bc217dbe173e5216e |
|
support.rakuten.com/ | Name: _zendesk_session Value: BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTcxYzZkZTU4MTAxNzg5NTEyY2M3ZWFmYjY5MWRlOTZjBjsAVEkiDGFjY291bnQGOwBGaQPXYQtJIgpyb3V0ZQY7AEZpA6LLCUkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--02ca9170334752bf67de4d88f18f223a04a21c61 |
|
.rakuten.com/ | Name: _ga Value: GA1.2.1091034809.1585960952 |
|
.support.rakuten.com/ | Name: __cfduid Value: d3f0d02f6fb369f71624b8fbe295a66271585960950 |
Security Headers
This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page
Header | Value |
---|---|
Strict-Transport-Security | max-age=259200; |
X-Content-Type-Options | nosniff |
X-Frame-Options | SAMEORIGIN |
X-Xss-Protection | 1; mode=block |
Indicators
This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.
fonts.googleapis.com
global.rakuten.com
maxcdn.bootstrapcdn.com
p13.zdassets.com
rakutencom.zendesk.com
static.zdassets.com
stats.g.doubleclick.net
support.rakuten.com
theme.zdassets.com
use.fontawesome.com
www.google-analytics.com
www.google.com
www.google.de
www.rakuten.com
global.rakuten.com
p13.zdassets.com
static.zdassets.com
theme.zdassets.com
use.fontawesome.com
www.rakuten.com
104.16.52.111
104.18.71.113
2001:4de0:ac19::1:b:2b
2a00:1450:4001:808::2004
2a00:1450:4001:817::200a
2a00:1450:4001:817::200e
2a00:1450:4001:825::2003
2a00:1450:400c:c0b::9a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