Submitted URL: https://support.rakuten.com/
Effective URL: https://support.rakuten.com/hc/en-us
Submission: On April 04 via automatic, source certstream-suspicious

Summary

This website contacted 7 IPs in 4 countries across 10 domains to perform 22 HTTP transactions. The main IP is 104.16.52.111, located in United States and belongs to CLOUDFLARENET, US. The main domain is support.rakuten.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on April 3rd 2020. Valid for: 3 months.
This is the only time support.rakuten.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 4 104.16.52.111 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 2001:4de0:ac1... 20446 (HIGHWINDS3)
5 104.18.71.113 13335 (CLOUDFLAR...)
1 2 2a00:1450:400... 15169 (GOOGLE)
1 1 2a00:1450:400... 15169 (GOOGLE)
1 1 2a00:1450:400... 15169 (GOOGLE)
1 2a00:1450:400... 15169 (GOOGLE)
22 7
Domain Requested by
5 static.zdassets.com support.rakuten.com
static.zdassets.com
3 support.rakuten.com 2 redirects
2 www.google-analytics.com 1 redirects support.rakuten.com
2 maxcdn.bootstrapcdn.com support.rakuten.com
1 www.google.de support.rakuten.com
1 www.google.com 1 redirects
1 stats.g.doubleclick.net 1 redirects
1 rakutencom.zendesk.com support.rakuten.com
1 fonts.googleapis.com support.rakuten.com
0 global.rakuten.com Failed support.rakuten.com
0 theme.zdassets.com Failed support.rakuten.com
0 www.rakuten.com Failed support.rakuten.com
0 use.fontawesome.com Failed support.rakuten.com
0 p13.zdassets.com Failed support.rakuten.com
22 14

This site contains links to these domains. Also see Links.

Domain
www.rakuten.com
www.facebook.com
www.twitter.com
www.instagram.com
www.pinterest.com
Subject Issuer Validity Valid
support.rakuten.com
Let's Encrypt Authority X3
2020-04-03 -
2020-07-02
3 months crt.sh
*.storage.googleapis.com
GTS CA 1O1
2020-03-03 -
2020-05-26
3 months crt.sh
*.bootstrapcdn.com
Sectigo RSA Domain Validation Secure Server CA
2019-09-14 -
2020-10-13
a year crt.sh
*.zdassets.com
Sectigo RSA Domain Validation Secure Server CA
2019-06-25 -
2021-05-31
2 years crt.sh
rakutencom.zendesk.com
CloudFlare Inc ECC CA-2
2019-08-20 -
2020-08-19
a year crt.sh
*.google-analytics.com
GTS CA 1O1
2020-03-03 -
2020-05-26
3 months crt.sh
www.google.de
GTS CA 1O1
2020-03-03 -
2020-05-26
3 months crt.sh

This page contains 1 frames:

Primary Page: https://support.rakuten.com/hc/en-us
Frame ID: 917877D1EA06B125053AF1E4761368BF
Requests: 22 HTTP requests in this frame

Screenshot


Page URL History Show full URLs

  1. https://support.rakuten.com/ HTTP 301
    https://support.rakuten.com/hc HTTP 301
    https://support.rakuten.com/hc/en-us Page URL

Detected technologies

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]+?href="[^"]*bootstrap(?:\.min)?\.css/i
  • script /(?:\/([\d.]+))?(?:\/js)?\/bootstrap(?:\.min)?\.js/i

Overall confidence: 50%
Detected patterns
  • meta csrf-param /^authenticity_token$/i

Overall confidence: 100%
Detected patterns
  • headers server /^cloudflare$/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+(?:([\d.]+)\/)?(?:css\/)?font-awesome(?:\.min)?\.css/i
  • html /<link[^>]* href="https:\/\/use\.fontawesome\.com\/releases\/v([^>]+)\/css\//i

Overall confidence: 100%
Detected patterns
  • script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Overall confidence: 100%
Detected patterns
  • html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Overall confidence: 100%
Detected patterns
  • script /jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?/i

Page Statistics

22
Requests

55 %
HTTPS

75 %
IPv6

10
Domains

14
Subdomains

7
IPs

4
Countries

332 kB
Transfer

1256 kB
Size

7
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.rakuten.com/ HTTP 301
    https://support.rakuten.com/hc HTTP 301
    https://support.rakuten.com/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 18
  • https://www.google-analytics.com/r/collect?v=1&_v=j81&a=1563888073&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.rakuten.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Rakuten.com&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEAB~&jid=527933033&gjid=1966955374&cid=1091034809.1585960952&tid=UA-37143517-1&_gid=2027461816.1585960952&_r=1&z=973524317 HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_gid=2027461816.1585960952&gjid=1966955374&_v=j81&z=973524317 HTTP 302
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317 HTTP 302
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317&slf_rd=1&random=2929027761

22 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request en-us
support.rakuten.com/hc/
Redirect Chain
  • https://support.rakuten.com/
  • https://support.rakuten.com/hc
  • https://support.rakuten.com/hc/en-us
17 KB
6 KB
Document
General
Full URL
https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
104.16.52.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
98469ebfdbc76a2a6a73d8b9837bb904e9fa42fc65dc8b0ac36a45b11b541e8e
Security Headers
Name Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support.rakuten.com
:scheme
https
:path
/hc/en-us
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-dest
document
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
accept-encoding
gzip, deflate, br
accept-language
en-US
cookie
__cfduid=d3f0d02f6fb369f71624b8fbe295a66271585960950; _zendesk_shared_session=-NFJCSWhjRm1UT1hXa0xhN3B4OVhwZXdZWEwrZzNocGJzTjlnM0Nwa2p1RGhtRTNDd3pwbC94ekJlZVJ4eU9pV3RVM0xwZGEwZ3NUWFJRRy9VVHhJUkZYQ0JHdGVkUFQzVEV1d1o4SWpWZTBhemdiVkxKdXhKVEpTVlhJcCtlVFp2WWRieGpIR2hTYTF4eDlJazl5QUx3PT0tLUxLeDVlZWo5c1Rjb1FxZnl6eWhaOHc9PQ%3D%3D--afe23c52b5676d92a859b19bc217dbe173e5216e; _zendesk_session=BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTcxYzZkZTU4MTAxNzg5NTEyY2M3ZWFmYjY5MWRlOTZjBjsAVEkiDGFjY291bnQGOwBGaQPXYQtJIgpyb3V0ZQY7AEZpA6LLCUkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--02ca9170334752bf67de4d88f18f223a04a21c61; __cfruid=b632df5650f94d18ed74c244dc1533d37ef7ed3a-1585960950
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
document

Response headers

status
200
date
Sat, 04 Apr 2020 00:42:31 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod13
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
etag
W/"eeb45997d28cc99308cc238974c63231"
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server
help-center-unicorn-7c6c9d5997-x7rxg
x-request-id
57e2a6c0fce8fa88-AMS
x-runtime
0.145889
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
REVALIDATED
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
server
cloudflare
cf-ray
57e6fd6ad9bcfa7c-AMS
content-encoding
br

Redirect headers

status
301
date
Sat, 04 Apr 2020 00:42:31 GMT
content-type
text/html; charset=utf-8
x-ua-compatible
IE=edge
cache-tags
resource:help_center#index, pod:pod13, locale-redirect
content-language
en-us
x-xss-protection
1; mode=block
x-frame-options
SAMEORIGIN
location
https://support.rakuten.com/hc/en-us
cache-control
max-age=0, public, s-maxage=180, stale-while-revalidate=60, stale-if-error=10800
strict-transport-security
max-age=259200;
x-zendesk-user-id
x-zendesk-origin-server
help-center-unicorn-b97754f5b-xfpxx
x-request-id
57e6fd661a5cfa7c-AMS
x-runtime
0.066673
protocol
HTTP/1.0
x-content-type-options
nosniff
cf-cache-status
DYNAMIC
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
server
cloudflare
cf-ray
57e6fd661a5cfa7c-AMS
application-ebbf4a70487f9466c9be47bf4b6055f6.css
static.zdassets.com/hc/assets/
0
0

theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css
static.zdassets.com/hc/assets/
0
0

style.css
p13.zdassets.com/hc/theming_assets/745943/310158/
0
0

jquery-d5395f0b7ac5027403fc17855c46dbfc.js
static.zdassets.com/hc/assets/
0
0

css
fonts.googleapis.com/
9 KB
858 B
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Montserrat:400,600,700,800,300
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
8b30a13338a1776adf8907e3093f35b0f03ab933d02da6f7fff3a82ad7b7b82d
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
status
200
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,h3-T050=":443"; ma=2592000
x-xss-protection
0
last-modified
Sat, 04 Apr 2020 00:42:31 GMT
server
ESF
date
Sat, 04 Apr 2020 00:42:31 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Sat, 04 Apr 2020 00:42:31 GMT
bootstrap.min.css
maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/
118 KB
19 KB
Stylesheet
General
Full URL
https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/css/bootstrap.min.css
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac19::1:b:2b , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
/
Resource Hash
f75e846cc83bd11432f4b1e21a45f31bc85283d11d372f7b19accd1bf6a2635c

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
style

Response headers

date
Sat, 04 Apr 2020 00:42:31 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:34:07 GMT
access-control-allow-origin
*
etag
"1544639647"
vary
Accept-Encoding
x-cache
HIT
content-type
text/css; charset=utf-8
status
200
cache-control
public, max-age=31536000
cross-origin-resource-policy
cross-origin
accept-ranges
bytes
timing-allow-origin
*
content-length
19740
all.css
use.fontawesome.com/releases/v5.2.0/css/
0
0

snippet.js
static.zdassets.com/ekr/
0
0

bootstrap.min.js
maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/
36 KB
10 KB
Script
General
Full URL
https://maxcdn.bootstrapcdn.com/bootstrap/3.3.7/js/bootstrap.min.js
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2001:4de0:ac19::1:b:2b , Netherlands, ASN20446 (HIGHWINDS3, US),
Reverse DNS
Software
/
Resource Hash
53964478a7c634e8dad34ecc303dd8048d00dce4993906de1bacf67f663486ef

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Sat, 04 Apr 2020 00:42:31 GMT
content-encoding
gzip
last-modified
Wed, 12 Dec 2018 18:33:51 GMT
access-control-allow-origin
*
etag
"1544639631"
vary
Accept-Encoding
x-cache
HIT
content-type
text/javascript; charset=utf-8
status
200
cache-control
public, max-age=31536000
cross-origin-resource-policy
cross-origin
accept-ranges
bytes
timing-allow-origin
*
content-length
9832
sitecatalyst.js
www.rakuten.com/rmsg/js/
0
0

script.js
p13.zdassets.com/hc/theming_assets/745943/310158/
0
0

47a06be8f0c657c32e157ee8fac1cc11bbce49cb.png
theme.zdassets.com/theme_assets/745943/
0
0

fcb_logo.svg
global.rakuten.com/corp/about/assets/img/sports_entertainment/
0
0

en-us.f9dd74d52e6c8eec0350.js
static.zdassets.com/hc/assets/
182 KB
31 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/en-us.f9dd74d52e6c8eec0350.js
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
c0d9536156f3c3eec74f5b4f7edabfddfc6602bd68b497f9aebc24a4a4ecadd1
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Sat, 04 Apr 2020 00:42:31 GMT
content-encoding
br
cf-cache-status
HIT
age
236826
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
EA5C44581ABF059F
x-amz-id-2
DQDYKrgB+0hKKHJkPk2Hl7EDGR+qvGjG88sC5pg2cv1FgTyQILaPzj/H71C+7NySmRB/tpEoaNc=
last-modified
Tue, 24 Mar 2020 14:32:44 GMT
server
cloudflare
etag
W/"f9dd74d52e6c8eec035084e391978f52"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
kZ3c_Nj97EL64hJ8RcgU3xeULDZoefZM
cf-ray
57e6fd6d7a0ec837-AMS
host.js
rakutencom.zendesk.com/auth/v2/
9 KB
3 KB
Script
General
Full URL
https://rakutencom.zendesk.com/auth/v2/host.js
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.2, ECDHE_ECDSA, AES_128_GCM
Server
104.16.52.111 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
b8bfd09c864ac52ffce214939be9e1f690f3cd78329d5ea3329605c71e6e6f15
Security Headers
Name Value
Strict-Transport-Security max-age=31536000;
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Sat, 04 Apr 2020 00:42:31 GMT
content-encoding
br
x-content-type-options
nosniff
cf-cache-status
HIT
age
45636
p3p
CP="NOI DSP COR NID ADMa OPTa OUR NOR"
status
200
strict-transport-security
max-age=31536000;
x-xss-protection
1; mode=block
x-request-id
5797545ee8e2d8e9-SEA
x-runtime
0.076554
server
cloudflare
etag
W/"d61169f8168b2fe0bb7133caeae6e805"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept, Accept-Encoding
content-type
text/javascript; charset=UTF-8
cache-control
max-age=86400, public
x-zendesk-origin-server
classic-app-server-6675694db-gvpbm
cf-ray
57e6fd6d8cf7c833-AMS
moment-f6f8513da6ab17eadada59a1a4edb536.js
static.zdassets.com/hc/assets/
24 KB
9 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/moment-f6f8513da6ab17eadada59a1a4edb536.js
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
cc6fef41f718988375e6774e0772183e68d2fe4ac7fdb46f99e1276ace91b1a4
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Sat, 04 Apr 2020 00:42:31 GMT
content-encoding
br
cf-cache-status
HIT
age
300082
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
2B2F5C66CA2C4CD1
x-amz-id-2
wQX1lH44uE2p7gQG/tXx9dp//aJbiZHDCZEdK3cC2ICx05LdpoOjcJJOsqJ09Z6jHzj0Qc0ktSw=
last-modified
Tue, 04 Feb 2020 12:28:14 GMT
server
cloudflare
etag
W/"f6f8513da6ab17eadada59a1a4edb536"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
Sdm5LUhYft98r.tSM2F1rgpmrYqtcrF7
cf-ray
57e6fd6d7a15c837-AMS
hc_enduser-af91343c6700081441ab39c65afa0e2c.js
static.zdassets.com/hc/assets/
685 KB
193 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/hc_enduser-af91343c6700081441ab39c65afa0e2c.js
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ae0c1b8df001012bbd89630c8b55a21f2e4a16bafdf0188963fa1d65d923d9ed
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Sat, 04 Apr 2020 00:42:31 GMT
content-encoding
br
cf-cache-status
HIT
age
50038
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
C3D5D85D444FD8CE
x-amz-id-2
8XIRWdC2srRrAG+YPHHPdo1iUsrXPUtVz3M6pu807L0YFdvybWG8rXl00pjj+sVFQt/SYZoLw94=
last-modified
Fri, 03 Apr 2020 09:31:59 GMT
server
cloudflare
etag
W/"03e15fa64ee049bdaf20033cceb7bb2f"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
bz_uPog2YCuLbD5VUM7XoJHudrZdyPr.
cf-ray
57e6fd6d7a13c837-AMS
analytics.js
www.google-analytics.com/
44 KB
18 KB
Script
General
Full URL
https://www.google-analytics.com/analytics.js
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:817::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
eaf1b128b927ac2868755cb7366d35554255c8af362235afe270f9614f8c806d
Security Headers
Name Value
Strict-Transport-Security max-age=10886400; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
last-modified
Thu, 06 Feb 2020 00:21:02 GMT
server
Golfe2
age
236
date
Sat, 04 Apr 2020 00:38:35 GMT
vary
Accept-Encoding
content-type
text/javascript
status
200
cache-control
public, max-age=7200
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,h3-T050=":443"; ma=2592000
content-length
18174
expires
Sat, 04 Apr 2020 02:38:35 GMT
ga-audiences
www.google.de/ads/
Redirect Chain
  • https://www.google-analytics.com/r/collect?v=1&_v=j81&a=1563888073&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.rakuten.com%2Fhc%2Fen-us&ul=en-us&de=UTF-8&dt=Rakuten.com&sd=24-bit&sr=1600x1200&vp=1600x...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_gid=2027461816.1585960952&gjid=1966955374&_v=j81&z=973524317
  • https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317
  • https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317&slf_rd=1&random=2929027761
42 B
499 B
Image
General
Full URL
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317&slf_rd=1&random=2929027761
Requested by
Host: support.rakuten.com
URL: https://support.rakuten.com/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:825::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
cafe /
Resource Hash
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma
no-cache
date
Sat, 04 Apr 2020 00:42:32 GMT
x-content-type-options
nosniff
content-type
image/gif
server
cafe
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
200
cache-control
no-cache, no-store, must-revalidate
timing-allow-origin
*
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,h3-T050=":443"; ma=2592000
content-length
42
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma
no-cache
date
Sat, 04 Apr 2020 00:42:31 GMT
x-content-type-options
nosniff
server
cafe
timing-allow-origin
*
location
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-37143517-1&cid=1091034809.1585960952&jid=527933033&_v=j81&z=973524317&slf_rd=1&random=2929027761
p3p
policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status
302
cache-control
no-cache, no-store, must-revalidate
content-type
text/html; charset=UTF-8
alt-svc
quic=":443"; ma=2592000; v="46,43",h3-Q050=":443"; ma=2592000,h3-Q049=":443"; ma=2592000,h3-Q048=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,h3-T050=":443"; ma=2592000
content-length
0
x-xss-protection
0
expires
Fri, 01 Jan 1990 00:00:00 GMT
react-83330e387cb7e738a30dddddbeca8654.js
static.zdassets.com/hc/assets/
111 KB
34 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/react-83330e387cb7e738a30dddddbeca8654.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-af91343c6700081441ab39c65afa0e2c.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
4b685061d49b861d848d83ffce10ec0e32173c3a67fa014de6f3b06766f90ce7
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Sat, 04 Apr 2020 00:42:32 GMT
content-encoding
br
cf-cache-status
HIT
age
295360
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
1FB9A656E72F1565
x-amz-id-2
NnAFg7pRw7PcB93zXaYqyDVziynsARfnV0pq/mRI8eJQFY4wzJD+OzPX7UosYi/Hkvc+g4MzdX4=
last-modified
Tue, 28 Jan 2020 14:34:55 GMT
server
cloudflare
etag
W/"8fc5bdc168a36517bb6bd7de371cef56"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
cawNzQZTpnaasfykfMLTxez9G9HNbqMs
cf-ray
57e6fd6e3afdc837-AMS
48-7b762689f5c82b60bffb70a572ca4cb3.js
static.zdassets.com/hc/assets/
20 KB
8 KB
Script
General
Full URL
https://static.zdassets.com/hc/assets/48-7b762689f5c82b60bffb70a572ca4cb3.js
Requested by
Host: static.zdassets.com
URL: https://static.zdassets.com/hc/assets/hc_enduser-af91343c6700081441ab39c65afa0e2c.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.71.113 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
8278b7107c01dbc4ad08865e339bfc3ccbd3a62bc342a08735f204ff2bec28f6
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.rakuten.com/hc/en-us
User-Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Dest
script

Response headers

date
Sat, 04 Apr 2020 00:42:32 GMT
content-encoding
br
cf-cache-status
HIT
age
214983
x-amz-server-side-encryption
AES256
status
200
x-amz-replication-status
COMPLETED
strict-transport-security
max-age=0
x-amz-request-id
7A976CD293D57B80
x-amz-id-2
WfERfkRKy1ULD9Wde/lc38/PJhe14Bl6UgKN97+qnbsryT2TYf/NVEEghw2WhqzgOXJwJZpifo4=
last-modified
Wed, 11 Mar 2020 10:19:02 GMT
server
cloudflare
etag
W/"aa1660ca98964218f0cebc5ce4d91727"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary
Accept-Encoding
content-type
application/javascript
cache-control
public, max-age=604800
x-amz-version-id
W3b8FkAU09AWiH4yeu9dLcaVU36YhABW
cf-ray
57e6fd6e3affc837-AMS

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/application-ebbf4a70487f9466c9be47bf4b6055f6.css
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/theming_v1_support-7eacdab8920220a42cfc91404f4ed182.css
Domain
p13.zdassets.com
URL
https://p13.zdassets.com/hc/theming_assets/745943/310158/style.css?digest=360390038532
Domain
static.zdassets.com
URL
https://static.zdassets.com/hc/assets/jquery-d5395f0b7ac5027403fc17855c46dbfc.js
Domain
use.fontawesome.com
URL
https://use.fontawesome.com/releases/v5.2.0/css/all.css
Domain
static.zdassets.com
URL
https://static.zdassets.com/ekr/snippet.js?key=89a74d3b-7613-4761-9b93-4914f2fb9efa
Domain
www.rakuten.com
URL
https://www.rakuten.com/rmsg/js/sitecatalyst.js?v=2
Domain
p13.zdassets.com
URL
https://p13.zdassets.com/hc/theming_assets/745943/310158/script.js?digest=360390038532
Domain
theme.zdassets.com
URL
https://theme.zdassets.com/theme_assets/745943/47a06be8f0c657c32e157ee8fac1cc11bbce49cb.png
Domain
global.rakuten.com
URL
https://global.rakuten.com/corp/about/assets/img/sports_entertainment/fcb_logo.svg

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onformdata object| onpointerrawupdate string| GoogleAnalyticsObject function| ga object| google_tag_data object| gaplugins object| gaGlobal object| gaData object| I18N object| Zendesk object| HelpCenter function| moment object| webpackJsonp object| regeneratorRuntime number| _rollbarStartTime function| rollbar boolean| _rollbarDidLoad

7 Cookies

Domain/Path Name / Value
.rakuten.com/ Name: _gat
Value: 1
.rakuten.com/ Name: _gid
Value: GA1.2.2027461816.1585960952
.support.rakuten.com/ Name: __cfruid
Value: b632df5650f94d18ed74c244dc1533d37ef7ed3a-1585960950
support.rakuten.com/ Name: _zendesk_shared_session
Value: -NFJCSWhjRm1UT1hXa0xhN3B4OVhwZXdZWEwrZzNocGJzTjlnM0Nwa2p1RGhtRTNDd3pwbC94ekJlZVJ4eU9pV3RVM0xwZGEwZ3NUWFJRRy9VVHhJUkZYQ0JHdGVkUFQzVEV1d1o4SWpWZTBhemdiVkxKdXhKVEpTVlhJcCtlVFp2WWRieGpIR2hTYTF4eDlJazl5QUx3PT0tLUxLeDVlZWo5c1Rjb1FxZnl6eWhaOHc9PQ%3D%3D--afe23c52b5676d92a859b19bc217dbe173e5216e
support.rakuten.com/ Name: _zendesk_session
Value: BAh7CkkiD3Nlc3Npb25faWQGOgZFVEkiJTcxYzZkZTU4MTAxNzg5NTEyY2M3ZWFmYjY5MWRlOTZjBjsAVEkiDGFjY291bnQGOwBGaQPXYQtJIgpyb3V0ZQY7AEZpA6LLCUkiDmlzX21vYmlsZQY7AFRGSSITd2FyZGVuLm1lc3NhZ2UGOwBUewA%3D--02ca9170334752bf67de4d88f18f223a04a21c61
.rakuten.com/ Name: _ga
Value: GA1.2.1091034809.1585960952
.support.rakuten.com/ Name: __cfduid
Value: d3f0d02f6fb369f71624b8fbe295a66271585960950

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200;
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

fonts.googleapis.com
global.rakuten.com
maxcdn.bootstrapcdn.com
p13.zdassets.com
rakutencom.zendesk.com
static.zdassets.com
stats.g.doubleclick.net
support.rakuten.com
theme.zdassets.com
use.fontawesome.com
www.google-analytics.com
www.google.com
www.google.de
www.rakuten.com
global.rakuten.com
p13.zdassets.com
static.zdassets.com
theme.zdassets.com
use.fontawesome.com
www.rakuten.com
104.16.52.111
104.18.71.113
2001:4de0:ac19::1:b:2b
2a00:1450:4001:808::2004
2a00:1450:4001:817::200a
2a00:1450:4001:817::200e
2a00:1450:4001:825::2003
2a00:1450:400c:c0b::9a
4b685061d49b861d848d83ffce10ec0e32173c3a67fa014de6f3b06766f90ce7
53964478a7c634e8dad34ecc303dd8048d00dce4993906de1bacf67f663486ef
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98469ebfdbc76a2a6a73d8b9837bb904e9fa42fc65dc8b0ac36a45b11b541e8e
ae0c1b8df001012bbd89630c8b55a21f2e4a16bafdf0188963fa1d65d923d9ed
b8bfd09c864ac52ffce214939be9e1f690f3cd78329d5ea3329605c71e6e6f15
c0d9536156f3c3eec74f5b4f7edabfddfc6602bd68b497f9aebc24a4a4ecadd1
cc6fef41f718988375e6774e0772183e68d2fe4ac7fdb46f99e1276ace91b1a4
eaf1b128b927ac2868755cb7366d35554255c8af362235afe270f9614f8c806d
ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629
f75e846cc83bd11432f4b1e21a45f31bc85283d11d372f7b19accd1bf6a2635c