www.samsung.com Open in urlscan Pro
104.111.216.48  Public Scan

Form analysis
8 forms found in the DOM

Name: signInForm — GET https://account.samsung.com/accounts/v1/samsung_com_us/signInGate

<form id="signInForm" name="signInForm" method="get" action="https://account.samsung.com/accounts/v1/samsung_com_us/signInGate">
  <input type="hidden" name="response_type" id="response_type" value="">
  <input type="hidden" name="client_id" value="kv5di1wr19">
  <input type="hidden" name="locale" id="locale" value="">
  <input type="hidden" name="countryCode" value="US">
  <input type="hidden" name="redirect_uri" id="redirect_uri" value="/aemapi/v6/data-login/afterLogin.us.json">
  <input type="hidden" name="state" id="signInState" value="">
  <input type="hidden" name="goBackURL" id="signInGoBackURL" value="">
  <input type="hidden" name="scope" id="scope" value="">
</form>

---

Name: signOutForm — GET https://account.samsung.com/accounts/v1/samsung_com_us/signOutGate

<form id="signOutForm" name="signOutForm" method="get" action="https://account.samsung.com/accounts/v1/samsung_com_us/signOutGate">
  <input type="hidden" name="client_id" value="kv5di1wr19">
  <input type="hidden" name="state" id="signOutState" value="">
  <input type="hidden" name="signOutURL" id="signOutURL" value="/aemapi/v6/data-login/afterLogout.us.json">
</form>

---

Name: joinForm — POST https://account.samsung.com/membership/

<form id="joinForm" name="joinForm" method="post" action="https://account.samsung.com/membership/">
  <input type="hidden" name="actionID" value="SignupAP">
  <input type="hidden" name="serviceID" value="kv5di1wr19">
  <input type="hidden" name="serviceName" value="SAMSUNG">
  <input type="hidden" name="domain" value="www.samsung.com">
  <input type="hidden" name="countryCode" value="US">
  <input type="hidden" name="languageCode" value="en">
  <input type="hidden" name="registURL" id="joinRegistURL" value="/aemapi/v6/data-login/afterLogin.us.json">
  <input type="hidden" name="returnURL" id="joinReturnURL" value="">
  <input type="hidden" name="goBackURL" id="joinGoBackURL" value="">
  <input type="hidden" name="ssoType" value="ENC_TK">
  <input type="hidden" name="emailActivationURL" id="joinEmailActivationURL" value="/aemapi/v6/data-login/emailActivationURL.us.json">
</form>

---

Name: findAccountForm — POST https://account.samsung.com/membership/

<form id="findAccountForm" name="findAccountForm" method="post" action="https://account.samsung.com/membership/">
  <input type="hidden" name="actionID" value="FindEmail">
  <input type="hidden" name="serviceID" value="kv5di1wr19">
  <input type="hidden" name="serviceName" value="SAMSUNG">
  <input type="hidden" name="domain" value="www.samsung.com">
  <input type="hidden" name="countryCode" value="US">
  <input type="hidden" name="languageCode" value="en">
  <input type="hidden" name="goBackURL" id="findGoBackURL" value="">
  <input type="hidden" name="ssoType" value="ENC_TK">
</form>

---

Name: accountModifyForm — POST https://account.samsung.com/membership/

<form id="accountModifyForm" name="accountModifyForm" method="post" action="https://account.samsung.com/membership/">
  <input type="hidden" name="actionID" value="ModifyUserInfo">
  <input type="hidden" name="serviceID" value="kv5di1wr19">
  <input type="hidden" name="serviceName" value="SAMSUNG">
  <input type="hidden" name="domain" value="">
  <input type="hidden" name="countryCode" value="US">
  <input type="hidden" name="languageCode" value="en">
  <input type="hidden" name="goBackURL" id="accountModifyGoBackURL" value="">
  <input type="hidden" name="ssoType" value="ENC_TK">
</form>

---

Name: textForm —

<form id="textForm" name="textForm">
  <input type="hidden" name="productCountText" id="productCountText" value="Number of Products">
</form>

---

javascript:;

<form action="javascript:;" class="gnb-search__form" role="search" autocomplete="off">
  <fieldset>
    <legend>Search form</legend>
    <div class="gnb-search__input-wrap">
      <button type="button" class="gnb-search__input-btn--close">
        <span class="hidden">Close</span>
        <svg class="icon" focusable="false">
          <use href="/us/smg/etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/p6-footer.svg#backward-bold"></use>
        </svg>
      </button>
      <input type="text" name="search" class="gnb-search__input sl-search-input" maxlength="64" an-tr="search layer--search bar-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit">
      <span class="gnb-search__placeholder">Search Samsung.com</span>
      <!-- input 에 text 가 입력되어 있으면 .gnb-search__input-btn--cancel--show 추가 -->
      <button type="button" class="gnb-search__input-btn--cancel" data-link_cat="search" data-link_id="close" data-link_meta="close" data-link_position="search>type_header" data-event_name="type_header_close">
        <span class="hidden">Cancel</span>
        <svg class="icon" focusable="false">
          <use href="/us/smg/etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/p6-footer.svg#cancel-bold"></use>
        </svg>
      </button>
      <button type="submit" class="gnb-search__input-btn--search" an-tr="search layer--Image-submit" an-ca="search" an-ac="search layer" an-la="search bar:keyword submit">
        <span class="hidden">Search</span>
        <svg class="icon" focusable="false">
          <use href="/us/smg/etc.clientlibs/samsung/clientlibs/us/common/clientlib-dependencies/resources/images/icons/p6-footer.svg#search-bold"></use>
        </svg>
      </button>
    </div>
  </fieldset>
</form>

---

POST https://www.facebook.com/tr/

<form method="post" action="https://www.facebook.com/tr/" target="fb03630197924527099" accept-charset="utf-8" style="display: none;"><iframe src="about:blank" id="fb03630197924527099" name="fb03630197924527099"></iframe><input name="id"><input
    name="ev"><input name="dl"><input name="rl"><input name="if"><input name="ts"><input name="sw"><input name="sh"><input name="v"><input name="r"><input name="a"><input name="ec"><input name="o"><input name="par[0]"><input name="par[1]"><input
    name="par[2]"><input name="par[3]"><input name="par[4]"><input name="par[5]"><input name="par[6]"><input name="par[7]"><input name="par[8]"><input name="par[9]"><input name="par[10]"><input name="par[11]"><input name="par[12]"><input
    name="par[13]"><input name="par[14]"><input name="par[15]"><input name="par[16]"><input name="par[17]"><input name="par[18]"><input name="par[19]"><input name="par[20]"><input name="par[21]"><input name="par[22]"><input name="par[23]"><input
    name="par[24]"><input name="par[25]"><input name="par[26]"><input name="par[27]"><input name="par[28]"><input name="par[29]"><input name="par[30]"><input name="par[31]"><input name="par[32]"><input name="par[33]"><input name="par[34]"><input
    name="fbp"><input name="eid"><input name="cs_est"><input name="it"><input name="coo"><input name="tm"><input name="rqm"></form>

---

Text Content

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SAMSUNG TRADE-IN PROGRAM TERMS




These Samsung Trade-In Program Terms (“Terms”) are an agreement between you and
Samsung Electronics America, Inc. (“Samsung”). Read these Terms carefully before
participating in the Trade-In-Program. By participating in the Trade-In Program,
you accept and are bound by these Terms.

1. Overview

Subject to these Terms, you may trade in an eligible device such as a
smartphone, wearable, tablet, headphones, laptops or other devices (the
“Trade-in Device”) and receive a credit from Samsung to use toward the purchase
of certain Samsung products as offered from time to time by Samsung (“New
Samsung Product”). This Trade-In Program is only available for New Samsung
Products purchased online via Samsung’s website at www.samsung.com  or through
the Shop Samsung App (the “App”). When you place your order, Samsung’s website
or the App will display a Trade-In Value for your selected Trade-In Device. To
receive the Trade-In Value as displayed, you must send your Trade-In Device to
Samsung within fifteen (15) days of receiving your New Samsung Product unless
Samsung has specified a different time period in a Promotion (defined below).
You must also meet all of the requirements as provided in these Terms, including
the Device Eligibility Requirements in Section 5 below. You may incur additional
charges if you do not ship your Trade-In Device to Samsung within the required
time period, if your Trade-In Device fails to meet all of the Device Eligibility
Requirements or if you otherwise do not comply with these Terms. See Sections 4
and 5 below for further details. From time to time, Samsung may offer limited
time trade-in promotions or special device trials (“Promotions”) with terms and
eligibility requirements that may differ from those described here. Please refer
to our website for the most up to date Promotions and related terms.

When you complete your order, Samsung will ship your New Samsung Product to you.
If your New Samsung Product is a smartphone, you should activate your new device
and transfer your data, contacts, and other information, before you ship your
Trade-In Device to us. You can transfer your information from the Trade-In
Device to your new device using Samsung Cloud, a data cable, or any of the other
methods described in the documentation that accompanies your New Samsung
Product. You must then ship your Trade-In Device to Samsung.  To participate,
you must have a Samsung Account. Opening an account is free, but subject to
terms and conditions
(http://support-us.samsung.com/mysamsung/v2/popup/terms.html). If you bought
your Trade-In Device under an equipment installment plan or other financing plan
or if you entered into a two-year service contract with your wireless service
provider, you will be responsible for any and all remaining payments under such
plan or contract, including any contract termination fees.  Leased devices are
not eligible for this Trade-In Program unless and until you purchase the leased
device from your wireless service provider prior to trading it in, which may
involve additional fees and payments. You may not participate in this Trade-In
Program if you lease or otherwise do not own the device you would be trading in.

You may only have four outstanding Trade-in Devices per household at any given
time. If you try to purchase more New Samsung Products under the Trade-in
Program when you already have four Trade-in Devices that needs to be shipped to
Samsung, those additional purchases will be placed on hold until the first
Trade-in Device for your first New Samsung Product purchase is received at which
time the first-in-line additional purchase will be processed. After such
additional purchase is processed and the corresponding Trade-in Device is
received and processed by Samsung, the next-in-line additional purchase will be
processed, continuing in such manner until all additional purchases have been
processed and all corresponding Trade-in Devices have been received and
processed..

If you return your New Samsung Product in accordance with Samsung’s return
policy, under no circumstances will you receive any refund or other value for
the Trade-In Device credit that was deducted from the purchase price of your New
Samsung Product at the time of purchase, even if you have already shipped your
Trade-In Device to Samsung.

2. Ship Us Your Trade-In Device

Samsung will provide you a prepaid shipping label and instructions to send us
your Trade-In Device. You must follow the instructions Samsung provides,
including using any traceable shipment method required by Samsung. If you lose
or discard the shipping label, please contact us. If you do not have convenient
access to a FedEx Ship Center location, you may send the Trade-In Device using a
different shipper, but you must include the bottom half of the prepaid shipping
label provided to you in the box so we can track your order. Unless a different
time period applies under the terms of a Promotion, your Trade-In Device must be
shipped to Samsung within fifteen (15) days after the date you receive your New
Samsung Product under the Trade-In Program. Samsung will consider your Trade-In
Device received as of the date you transfer it to Samsung’s authorized shipping
provider with the prepaid return label Samsung sent you. Please retain your
shipment receipt and tracking number. By shipping the device to Samsung, you
agree to transfer title and ownership of the device to Samsung. You disclaim any
and all right, title or interest in and to the Trade-In Device, including the
right to sell, dispose, or otherwise collect, where applicable, its value. You
should ship only the Trade-In Device, including S-Pens for phones, to Samsung.
Do not send accessories, keyboard covers, watch straps, chargers, memory or SIM
cards. If you trade in a tablet or laptop, do not send the included S-Pen.
Samsung will not return any accessories shipped with your Trade-In Device.
Discard accessories you no longer need in accordance with your local trash and
recycling regulations. No trade in value is offered on anything other than your
Trade-In Device itself.

3. Remove Your Data and Unlock Your Trade-In Device

You must remove all data, including all confidential and personal data, from
your Trade-In Device before returning it to Samsung. You must also disable
factory reset protection and any activation locks by removing Google, iCloud or
other personal cloud backup and restore accounts. To do so, you should return
the device to its factory settings within the settings menu of the device. Refer
to the user manual or support page on Samsung's website for how to do a factory
reset on your Trade-In Device. It is your sole responsibility to back-up any
files or data from your Trade-In Device that you wish to retain prior to
performing a factory data reset and before trading in your Trade-In Device.
Samsung does not accept any responsibility or liability for any lost files or
data or disclosure of private information that has not been removed from your
Trade-In Device prior to return. In addition, make sure that you remove all
accessories, covers, cases, locks, SIM cards and memory cards before sending the
device. Samsung will not return any items shipped with your Trade-In Device.

4. Additional Charges May Apply

If you do not ship your Trade-In Device to Samsung within fifteen (15) days
after the date you receive your New Samsung Product, or, if applicable, a
different time period specified for a Promotion, then Samsung will charge you
for the full amount of the Trade-In Value that was applied to the purchase of
your New Samsung Product (“Non-Return Charge”). If your Trade-In Device does not
meet all of the requirements in Section 5, Device Eligibility Requirements, then
Samsung will not provide you any trade-in value ($00.00) and will charge you the
Trade-In Value that was applied to the purchase of your New Samsung Product
(“Device Condition Charge”), unless you request that Samsung return your
Trade-In Device as described in Section 7 below. You agree to pay the Non-Return
Charge or the Device Condition Charge if either such charge applies. If
applicable, you authorize Samsung to charge the Non-Return Charge or the Device
Condition Charge to the same credit card or other payment method you used to
purchase your New Samsung Product. If you do not have sufficient credit
available, Samsung will notify you and you must provide an alternative payment
method.

5. Device Eligibility Requirements

You may trade in only one (1) device under this Trade-In Program for each new
Samsung product you purchase, or if you are purchasing a new Samsung product
that is eligible for multiple device trade-in then you may trade in multiple
devices as specified during checkout. Device model eligibility (for both the
Trade-in Device and the New Samsung Product) and Trade-In Value are determined
by Samsung in its sole discretion and may vary depending on the time of
purchase. Please refer to our website for the most up to date information on
eligible devices and Trade-In Value. Your Trade-In Device must meet all of the
requirements stated in this Section 5 (“Device Eligibility Requirements”), as
determined by Samsung in its sole discretion. If your Trade-In Device is a set
of headphones, they must be fully functional, meaning that audio can be clearly
registered from both sides of the headphones. If you are trading any other
device, the following requirements apply:  

a) Your Trade-In Device must power on, hold a charge and not power off
unexpectedly;

b) Your Trade-In Device must have a functioning display with no black spots or
pixilation of any kind;

c) Unless a Cracked device Offer applies under Section 6 below, your Trade-In
Device must have no breaks or cracks, or other defects that go beyond normal
wear and tear, including but not limited to: multiple scratches, dents, or
dings; evidence of water damage; or corroded charging port, SIM, or battery
terminal contacts;

d) Your Trade-In Device must not be on a banned list of any kind;   e) Your
Trade-In Device must not have a damaged or swollen battery. A battery is swollen
if your device screen or case begins to warp around your battery and bulges
around the center. If your device does not fully charge, if the battery runs hot
while charging, or if your device needs to be charged multiple times during the
day, it could mean that your battery is damaged.

f) At the time of trade-in, you must be the owner of the Trade-In Device, as
leased devices are not eligible;

g) Reactivation Lock, Google Factory Reset Protection, or any other anti-theft
locking software must be disabled on your Trade-In Device;

h) Before shipping your Trade-In Device to Samsung, you must perform a factory
reset on it and remove all personal information (as described in Section 3
above); and

i) Your Trade-In Device must be labeled with an FCC ID to show that it is
certified for use in the United States under applicable FCC regulations. The FCC
ID number can usually be found printed somewhere on the mobile device. Sometimes
it may be necessary to remove the battery pack to find the number. The FCC ID
number can also be found in the user manual for each device.

j) Your trade-in device must have a fully functioning charging port that is able
to support charging & data transfer.

6. Cracked device Offers

In its sole discretion, from time to time Samsung may offer to accept certain
model devices with cracks to the glass on the front (and back, if applicable) as
devices that are eligible for trade-in (“Cracked device Offers”). The Offer is
only available if the Trade-In Value for your selected Trade-In Device displayed
on Samsung’s website or the App states that the value displayed is for the
specified model device with a crack. If you select a Cracked device Offer at the
time you purchase your New Samsung Product, then the Device Eligibility
Requirement stated in Section 5.c above will not apply. Samsung will accept your
Trade-In Device as eligible for trade-in even though it is cracked, if and only
if, your Trade-In Device meets all other Device Eligibility Requirements in
Section 5.

7. Right to disable New Samsung Product

Failure to Provide an Eligible Trade-in Device If Samsung does not receive your
Trade-In Device, or if the Trade-In Device does not meet the Device Eligibility
Requirements or otherwise match the description you have provided, Samsung
reserves the right to disable your New Samsung Product remotely. Disabling will
prevent all further use of the New Samsung Product. When a device is locked, it
will display the steps required to unlock it, along with a phone number you can
call for support. If you believe we have disabled your device in error, please
contact Samsung.

8. Returns of Rejected Trade in Devices.

If your Trade-In Device is rejected, Samsung may, in its sole discretion, offer
to return your Trade-In Device to you, subject to the following conditions and
any others that Samsung may specify to you at the time of such offer to
return:  

• You must notify Samsung within 7 days of Samsung’s written offer to return the
Trade-In Device to you.

• Rejected Trade-In Devices may be shipped only to the original return address
provided at the time of purchase and may not be shipped to any other address.

• Once accepted, you cannot cancel a request to return your rejected Trade-In
Device.

• Your rejected Trade-In Device will be returned restored to factory settings
and with all data wiped from the device.

• If your rejected Trade-in Device has a damaged or swollen battery, it is
unsafe to ship and cannot be returned to you.

• A signature is required on delivery. If Samsung’s authorized carrier cannot
complete the delivery, the rejected Trade-In Device will be returned to Samsung
and Samsung will not attempt to return your rejected Trade-In Device to you a
second time.

• After returning your rejected Trade-In Device to you, Samsung will charge your
payment account for the full Trade-In Device credit received at the time of your
purchase of your New Samsung Product, plus any applicable taxes.  

If you do not agree to such conditions or if you do not respond to Samsung’s
offer to return your rejected Trade-In Device within the period of time that
Samsung specifies in the offer to return such device, then your Trade-In Device
will not be returned to you under any conditions, even if you return your New
Samsung Product.  If Samsung accepts and does not reject your Trade-In Device,
your Trade-In Device will not be returned to you under any circumstances.

In addition, if you return your New Samsung Product, whether your Trade-In
Device is accepted by Samsung or not, you will not receive any refund or other
value for the Trade-In Device credit that was deducted from the purchase price
of your New Samsung Product.

9. You Are Responsible for Any Remaining Payments

If you bought your Trade-In Device under an equipment installment plan or other
financing plan or if you entered into a two-year service contract with your
wireless service provider, you will be responsible for any and all remaining
payments under such plan or contract, including any contract termination fees.
As mentioned above, from time to time, Samsung may offer Promotions with terms
and eligibility requirements that may differ from those described here.  Please
refer to our website for the most up to date Promotions and related terms.

10. End-Users Only

The Samsung Trade-In Program is only available to consumers who will use their
New Samsung Product for personal, household, family, or bona fide business end
use. Accordingly, you (i) acknowledge that New Samsung Products purchased
through the Samsung Trade-In Program are not intended for resale, (ii) represent
that you are not purchasing New Samsung Products with the intention of reselling
such New Samsung Products, and (iii) represent that you are not acting on behalf
of any person or entity that intends to resell New Samsung Products you
purchase. If Samsung reasonably determines that you are in the business of
reselling New Samsung Products, then, in addition to any other remedies
available (including our right to refuse to ship to you and cancel your
participation in the Trade-In Program), you will be charged for the full amount
of any Trade-In Value or other promotional value that was applied to the
purchase of your New Samsung Product or granted to you subsequent to the
purchase, plus applicable taxes. You agree to pay any such charges and authorize
Samsung to make such charge to the same credit card or other payment method you
used to purchase your New Samsung Products. If you do not have sufficient credit
available, Samsung will notify you and you must provide an alternative payment
method.

11. Miscellaneous Additional Terms

• The Trade-In Program is offered and administered by Samsung.

• You must be at least eighteen (18) years old to participate in the Trade-In
Program.

• The Trade-In Program cannot be combined with any other promotions, discounts,
or offers unless specifically provided for in the terms and conditions of such
offers.

• By participating in the Trade-In Program, you understand and agree that it may
be necessary for Samsung, its affiliates and agents, to collect, process,
transmit, maintain, share, and use certain of your personal information, such as
your name, address, and information related to your method of payment, to
perform the service and support obligations under the Trade-In Program. You may
receive Trade-In Program-related communications from Samsung, its affiliates and
agents, such as notices regarding additional charges described in Section 4. You
may also receive requests to participate in surveys or marketing communications
from Samsung and/or its affiliates related to the Trade-In Program or other
offers. At all times, Samsung will treat your information in accordance with the
Samsung Privacy Policy, available at www.samsung.com/us/privacy.

• If any provision (or part of any provision) of these Terms is found to be
illegal, invalid or unenforceable under any applicable law, such term shall,
insofar as it is severable from the remaining terms, be deemed omitted from
these Terms and shall in no way affect the legality, validity or enforceability
of the remaining terms.

• A copy of these Terms will be emailed to you. If you do not have an email
account, you should retain a copy of these Terms and any sales receipt or other
materials relevant to your purchase provided to you. You may also review the
most recent version of these Terms by
visiting https://www.samsung.com/us/trade-in/terms-and-conditions.

• Samsung reserves the right to substitute, change, cancel or add to any part of
these Terms at any time, including terminating the Trade-In Program or modifying
these Terms.

• We reserve the right to decline or cancel your participation in the Trade-In
Program, with or without advance notice, if we believe that your participation
is enabling a fraudulent or illegal purpose.

• The Trade-In Program is available only to customers residing in the fifty U.S.
states and the District of Columbia and is not available in other locations.

• Neither Trade-In Program eligibility nor the Trade-In Value offered by Samsung
are transferrable to any other person or entity.

• You may return the New Samsung Product you purchased under this Trade-In
Program in accordance with Samsung's Returns and Refunds Policy (or in the case
of in-person purchases made at Samsung Galaxy Studios, you must return the New
Samsung Product that you purchased under this Trade-In Program to the Samsung
Galaxy Studio from which the device was purchased within 30 days of such
purchase). If a refund is owed to you, the refund will be credited to you using
the same payment method that you used when you completed your initial order with
us.  However, as set forth in Section 7 above, if you return your New Samsung
Product after shipping Samsung your Trade-In Device and if your Trade-In Device
is accepted and not rejected by Samsung, Samsung will not return your Trade-In
Device to you. Further, you will not receive any refund or other value for the
Trade-In Device credit that was deducted from the purchase price of your New
Samsung Product.

Last Updated: August 3, 2022


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