survey3.medallia.com
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https://survey3.medallia.com/?emhmznz4b4zrrfrsfyb9&reject=begin.
Submission: On May 25 via api from US — Scanned from DE
Submission: On May 25 via api from US — Scanned from DE
Form analysis 1 forms found in the DOM
Name: surveyform — POST /?emhmznz4b4zrrfrsfyb9
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<div class="question_questionTitle" id="0"><span class="questionCaption">Please focus your responses on the <u>service</u> received for <u>this specific</u> ticket.<br><br> Ticket Number: IN23010151277 <br> Description: My computer is slow
<br> Specialist: Sangharsh Suryawanshi</span></div>
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<legend class="rowOption_hiddenAriaLegend">Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi How do you rate the
overall satisfaction of the resolution provided for your issues.</legend>
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<div aria-hidden="true" class="cell_cell rowOption_leftCaptionContainer"><span id="0_onf_q_fis_adhoc_indiahelpdesk_satisfaction1___ahEsKQ" class="rowOption_topCaption">How do you rate the overall satisfaction of the resolution provided
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<legend class="rowOption_hiddenAriaLegend">Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi The engineers took
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<legend class="rowOption_hiddenAriaLegend">Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi The engineers are
knowledgeable to deal with your issue.</legend>
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<legend class="rowOption_hiddenAriaLegend">Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi The engineers display
professional & courteous behavior.</legend>
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<legend class="rowOption_hiddenAriaLegend">Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi Your ticket was
resolved in a timely manner.</legend>
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<legend class="question_questionTitle" id="2"><span class="questionCaption">Was your ticket closed before the issue was resolved.</span></legend>
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Skip to Content Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi How do you rate the overall satisfaction of the resolution provided for your issues. Highly Dissatisfied Dissatisfied Satisfied Highly Satisfied How do you rate the overall satisfaction of the resolution provided for your issues. Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi The engineers took ownership and displayed proactive measures to resolve your concerns. Highly Dissatisfied Dissatisfied Satisfied Highly Satisfied The engineers took ownership and displayed proactive measures to resolve your concerns. Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi The engineers are knowledgeable to deal with your issue. Highly Dissatisfied Dissatisfied Satisfied Highly Satisfied The engineers are knowledgeable to deal with your issue. Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi The engineers display professional & courteous behavior. Highly Dissatisfied Dissatisfied Satisfied Highly Satisfied The engineers display professional & courteous behavior. Please focus your responses on the service received for this specific ticket. Ticket Number: IN23010151277 Description: My computer is slow Specialist: Sangharsh Suryawanshi Your ticket was resolved in a timely manner. Highly Dissatisfied Dissatisfied Satisfied Highly Satisfied Your ticket was resolved in a timely manner. Was your ticket closed before the issue was resolved. * Yes * No Was your issue resolved the very first time you raised the issue. * Yes * No Please enter any comments about your experience with the FIS Helpdesk Engineer. Please choose all the suggestions for improvement that apply.Select all that apply * No improvement * Technician - Accuracy * Technician - Knowledge * Technician - Response time of callback * Technician - Time to resolution * Technician - Communication skills Finish Managed by FIS Copyright © 2023 FIS and/or its subsidiaries. All Rights Reserved. UnsubscribeSurvey SupportPrivacy Policy