URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Submission: On February 05 via api from US — Scanned from DE

Summary

This website contacted 3 IPs in 1 countries across 1 domains to perform 24 HTTP transactions. The main IP is 45.79.4.120, located in Richardson, United States and belongs to AKAMAI-LINODE-AP Akamai Connected Cloud, SG. The main domain is productsupport.ladesk.com.
TLS certificate: Issued by R3 on February 2nd 2024. Valid for: 3 months.
This is the only time productsupport.ladesk.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
18 45.79.4.120 63949 (AKAMAI-LI...)
5 72.14.190.90 63949 (AKAMAI-LI...)
24 3
Apex Domain
Subdomains
Transfer
23 ladesk.com
productsupport.ladesk.com
1-vbus-us-tx.ladesk.com — Cisco Umbrella Rank: 76450
442 KB
24 1
Domain Requested by
18 productsupport.ladesk.com productsupport.ladesk.com
5 1-vbus-us-tx.ladesk.com productsupport.ladesk.com
1-vbus-us-tx.ladesk.com
24 2

This site contains links to these domains. Also see Links.

Domain
www.ladesk.com
Subject Issuer Validity Valid
*.ladesk.com
R3
2024-02-02 -
2024-05-02
3 months crt.sh

This page contains 2 frames:

Primary Page: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Frame ID: B1F701811139FDEA8194C092B8D97808
Requests: 18 HTTP requests in this frame

Frame: https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
Frame ID: 2203E20D1EE47879A92163612C290FAC
Requests: 5 HTTP requests in this frame

Screenshot

Page Title

Login

Page Statistics

24
Requests

96 %
HTTPS

0 %
IPv6

1
Domains

2
Subdomains

3
IPs

1
Countries

442 kB
Transfer

1003 kB
Size

4
Cookies

Redirected requests

There were HTTP redirect chains for the following requests:

24 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request ticket_BG0hG0TKZtrpV0Mu
productsupport.ladesk.com/
29 KB
8 KB
Document
General
Full URL
https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
6b40e658d2cea9f88e249089a6cb3e26a231848558de897f7a0a3fccd18be835
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

accept-ranges
bytes
age
0
cache-control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
content-encoding
gzip
content-type
text/html; charset=UTF-8
date
Mon, 05 Feb 2024 09:15:36 GMT
expires
26 Jun 1997 05:00:00 GMT
pragma
no-cache
referrer-policy
no-referrer
server
nginx
strict-transport-security
max-age=31536000; includeSubDomains
vary
Accept-Encoding
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff nosniff
x-srv
7
x-varnish
903878515
x-xss-protection
1; mode=block
kb-app.css
productsupport.ladesk.com/themes/kb/montana/
259 KB
61 KB
Stylesheet
General
Full URL
https://productsupport.ladesk.com/themes/kb/montana/kb-app.css?v=5.43.5.9
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
c875e34900aa2c07287658096771c11f3e81bd3f8bf6e3ac175901031f36faf5
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
6
age
809
content-length
62162
last-modified
Thu, 18 Jan 2024 10:09:56 GMT
server
nginx
etag
W/"40aa8-60f3590b92500"
vary
Accept-Encoding
content-type
text/css
x-varnish
905250759 903873826
cache-control
max-age=604800
accept-ranges
bytes
expires
Mon, 12 Feb 2024 09:02:08 GMT
bundle.e3f8621f3498fb9699e2.css
productsupport.ladesk.com/static/webpack/liveagent-common-bundle/
1 KB
897 B
Stylesheet
General
Full URL
https://productsupport.ladesk.com/static/webpack/liveagent-common-bundle/bundle.e3f8621f3498fb9699e2.css
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
a1ae07b34b7c57774fd2f92a88a9b47dfe77d89262b7db5176b7932d8e29c467
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
7
age
2
content-length
533
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
etag
W/"582-60f358fc50100"
vary
Accept-Encoding
content-type
text/css
x-varnish
901618204 903779765
cache-control
max-age=604800
accept-ranges
bytes
expires
Mon, 12 Feb 2024 09:15:34 GMT
index.php
productsupport.ladesk.com/
9 KB
2 KB
Stylesheet
General
Full URL
https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
f811e85b9962fb92e9dca5bc93134d6ff9c774f318cef81905b86b3e55023aa2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff, nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff, nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
3
age
2
content-length
2046
pragma
last-modified
Mon, 05 Feb 2024 09:15:35 GMT
server
nginx
vary
Accept-Encoding
content-type
text/css;charset=UTF-8
x-varnish
905839143 905839132
cache-control
max-age=3600, public
accept-ranges
bytes
expires
Mon, 05 Feb 2024 10:15:35 GMT
bundle-eafdd79a1bd0f6d216d9.esm.js
productsupport.ladesk.com/static/webpack/liveagent-common-bundle/
40 KB
14 KB
Script
General
Full URL
https://productsupport.ladesk.com/static/webpack/liveagent-common-bundle/bundle-eafdd79a1bd0f6d216d9.esm.js
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
7d2fbdfcd907629e01ea9a0a8552ba3cfbd9746c84566979d9b357ec34809211
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
8
age
2
content-length
14067
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
etag
W/"9ff3-60f358fc50100"
vary
Accept-Encoding
content-type
application/javascript
x-varnish
902731220 905515358
cache-control
max-age=21600
accept-ranges
bytes
expires
Mon, 05 Feb 2024 15:15:34 GMT
stringutils-2e5dc2bf3827eb702243.esm.js
productsupport.ladesk.com/static/webpack/liveagent-common-bundle/
203 KB
79 KB
Script
General
Full URL
https://productsupport.ladesk.com/static/webpack/liveagent-common-bundle/stringutils-2e5dc2bf3827eb702243.esm.js
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
7d987df37a77ea9fd733426e20b6d9ace83c0c8c4b13449db503edd1eda1402a
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
2
age
2
content-length
80454
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
etag
W/"32c4b-60f358fc50100"
vary
Accept-Encoding
content-type
application/javascript
x-varnish
903810167 902891269
cache-control
max-age=21600
accept-ranges
bytes
expires
Mon, 05 Feb 2024 15:15:35 GMT
com.qualityunit.liveagent.KbLogin.nocache.js
productsupport.ladesk.com/js/
8 KB
3 KB
Script
General
Full URL
https://productsupport.ladesk.com/js/com.qualityunit.liveagent.KbLogin.nocache.js?v=5.43.5.9
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
75e8ca0d4c54dd824a924b411ca42d94b4e79246a8aadf778276da64d40b11bd
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
6
age
2
content-length
3083
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
etag
W/"1ef6-60f358fc50100"
vary
Accept-Encoding
content-type
application/javascript
x-varnish
903878518 905250706
cache-control
max-age=21600
accept-ranges
bytes
expires
Mon, 05 Feb 2024 15:15:35 GMT
fixedmenu.js
productsupport.ladesk.com/themes/kb/montana/js/
255 B
518 B
Script
General
Full URL
https://productsupport.ladesk.com/themes/kb/montana/js/fixedmenu.js?v=5.43.5.9
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
969a2fef09cd443227c81df3942feea92e82aa093d5212e1bc24742f8bbb5ee6
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:36 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
7
age
1788
content-length
145
last-modified
Thu, 18 Jan 2024 10:09:56 GMT
server
nginx
etag
"ff-60f3590b92500"
vary
Accept-Encoding
content-type
application/javascript
x-varnish
901618206 901286680
cache-control
max-age=21600
accept-ranges
bytes
expires
Mon, 05 Feb 2024 14:45:48 GMT
track.js
productsupport.ladesk.com/scripts/
49 KB
13 KB
Script
General
Full URL
https://productsupport.ladesk.com/scripts/track.js
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/ticket_BG0hG0TKZtrpV0Mu
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
88246e7f5d30387f283df5907c2694534d3399cd71676d124b16705fb6ca9c00
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
5
age
1
content-length
13040
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
etag
W/"c480-60f358fc50100"
vary
Accept-Encoding
content-type
application/javascript
x-varnish
904596991 899365421
cache-control
max-age=300, public
accept-ranges
bytes
expires
Mon, 05 Feb 2024 15:15:35 GMT
89ACD2FCABC75D8947DC2BBE8385335A.cache.js
productsupport.ladesk.com/js/
220 KB
72 KB
Script
General
Full URL
https://productsupport.ladesk.com/js/89ACD2FCABC75D8947DC2BBE8385335A.cache.js
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/js/com.qualityunit.liveagent.KbLogin.nocache.js?v=5.43.5.9
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
0721e21bc945869766f34c4352bb73ceea73dcb5c4a2c9f1d4177870c96741df
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
3
age
1
content-length
73494
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
etag
W/"370c6-60f358fc50100"
vary
Accept-Encoding
content-type
application/javascript
x-varnish
901618226 902924654
cache-control
max-age=21600
accept-ranges
bytes
expires
Mon, 05 Feb 2024 15:15:35 GMT
body-bg-light.png
productsupport.ladesk.com/themes/kb/montana/img/
935 B
1 KB
Image
General
Full URL
https://productsupport.ladesk.com/themes/kb/montana/img/body-bg-light.png
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
05f72f54a42d54538f4a355d8e0a48f84ad254036c1735cc4a190890a7ee6a6e
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
x-srv
1
age
643
content-length
935
last-modified
Thu, 18 Jan 2024 10:09:56 GMT
server
nginx
etag
"3a7-60f3590b92500"
vary
Accept-Encoding
content-type
image/png
x-varnish
904596993 904332892
cache-control
max-age=604800
accept-ranges
bytes
expires
Mon, 12 Feb 2024 09:04:54 GMT
file.php
productsupport.ladesk.com/scripts/
21 KB
21 KB
Image
General
Full URL
https://productsupport.ladesk.com/scripts/file.php?view=Y&file=927567ce164ebb5d861820984a940a19
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
c7a8a4c5909043bd734f6836a58c106b04f3dfcf7065d2430257e23f4dec6680
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-srv
3
age
1
vary
Accept-Encoding
content-type
image/png
x-varnish
901618228 899365426
cache-control
max-age=36000
content-disposition
filename="book-trades.png"
accept-ranges
bytes
content-length
21383
expires
Mon, 05 Feb 24 12:15:36 -0700
bootstrap-bg-05.jpg
productsupport.ladesk.com/themes/kb/montana/img/
28 KB
28 KB
Image
General
Full URL
https://productsupport.ladesk.com/themes/kb/montana/img/bootstrap-bg-05.jpg
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
x-srv
4
age
1
content-length
28404
last-modified
Thu, 18 Jan 2024 10:09:56 GMT
server
nginx
etag
"6ef4-60f3590b92500"
vary
Accept-Encoding
content-type
image/jpeg
x-varnish
904596995 902731198
cache-control
max-age=604800
accept-ranges
bytes
expires
Mon, 12 Feb 2024 09:15:35 GMT
glyphicons-halflings-regular.woff2
productsupport.ladesk.com/themes/kb/montana/fonts/
18 KB
18 KB
Font
General
Full URL
https://productsupport.ladesk.com/themes/kb/montana/fonts/glyphicons-halflings-regular.woff2
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
https://productsupport.ladesk.com/index.php?type=css&v=5.43.5.9&c=1706281502&kbid=kb_defa
Origin
https://productsupport.ladesk.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
x-srv
1
age
1128
content-length
18028
last-modified
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server
nginx
etag
"466c-60f3590b92500"
vary
Accept-Encoding
content-type
application/font-woff2
x-varnish
904596997 895893710
cache-control
max-age=604800
accept-ranges
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expires
Mon, 12 Feb 2024 08:56:48 GMT
load
productsupport.ladesk.com/public/dictionary/de/module/kb/
89 KB
90 KB
XHR
General
Full URL
https://productsupport.ladesk.com/public/dictionary/de/module/kb/load
Requested by
Host:
URL: com.qualityunit.liveagent.KbLogin-0.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36
Content-Type
text/plain; charset=utf-8

Response headers

pragma
no-cache
date
Mon, 05 Feb 2024 09:15:37 GMT
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-srv
7
age
0
vary
Accept-Encoding
content-type
application/json
x-varnish
901529159
cache-control
max-age=0, must-revalidate, no-cache, no-store, post-check=0, pre-check=0, private
accept-ranges
bytes
expires
Mon, 05 Feb 2024 09:15:37 GMT
rpc.php
productsupport.ladesk.com/
1 KB
2 KB
XHR
General
Full URL
https://productsupport.ladesk.com/rpc.php
Requested by
Host:
URL: com.qualityunit.liveagent.KbLogin-0.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
084f4404ea11e4b9fafdac7faaaccec1cafb07c66a10b1990a98b028d8e5f659
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

Referer
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36
Content-Type
application/x-www-form-urlencoded; charset=UTF-8

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
x-srv
5
age
0
la-trace-id
6d867691ba8053d80258d9898e6b225f
pragma
no-cache
x-tm
0.057,0.002,
server
nginx
vary
Accept-Encoding
content-type
application/json; charset=utf-8;
x-varnish
905839151
cache-control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
accept-ranges
bytes
expires
26 Jun 1997 05:00:00 GMT
fb_icon.png
productsupport.ladesk.com/themes/kb/montana/img/
575 B
924 B
Image
General
Full URL
https://productsupport.ladesk.com/themes/kb/montana/img/fb_icon.png
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/themes/kb/montana/kb-app.css?v=5.43.5.9
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://productsupport.ladesk.com/themes/kb/montana/kb-app.css?v=5.43.5.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains
x-srv
8
age
1539
content-length
575
last-modified
Thu, 18 Jan 2024 10:09:56 GMT
server
nginx
etag
"23f-60f3590b92500"
vary
Accept-Encoding
content-type
image/png
x-varnish
901618230 900241967
cache-control
max-age=604800
accept-ranges
bytes
expires
Mon, 12 Feb 2024 08:49:58 GMT
track_visit.php
productsupport.ladesk.com/scripts/
266 B
582 B
Script
General
Full URL
https://productsupport.ladesk.com/scripts/track_visit.php?t=Y&C=Track&B=knbbosdbwi9rwpql8o0nd5gxxo5l1&S=p07pp555zfef61k82odw44lfp267q&pt=Login&url=__S__productsupport.ladesk.com%2Fticket_BG0hG0TKZtrpV0Mu%23login&ref=&sr=1600x1200&ud=%7B%7D&vn=Y&ci=&jstk=Y
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/scripts/track.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
45.79.4.120 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li1103-120.members.linode.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff, nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:37 GMT
content-encoding
gzip
x-content-type-options
nosniff, nosniff
via
1.1 varnish (1.lb-app.la.linode-us-tx)
x-srv
7
age
0
content-length
209
pragma
last-modified
Mon, 05 Feb 2024 09:15:37 GMT
server
nginx
vary
Accept-Encoding
content-type
application/javascript
x-varnish
901259647 899365441
cache-control
no-store, no-cache, must-revalidate, post-check=0, pre-check=0
accept-ranges
bytes
expires
Mon, 26 Jul 1997 05:00:00 GMT
bus.html
1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/ Frame 2203
315 B
263 B
Document
General
Full URL
https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
Requested by
Host: productsupport.ladesk.com
URL: https://productsupport.ladesk.com/scripts/track.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.14.190.90 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li105-90.members.linode.com
Software
nginx /
Resource Hash
5a4164cdbb38651f2f2d28e25101780515ff8c1072ba99d0a5761500cf306ee3

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

content-encoding
gzip
content-type
text/html
date
Mon, 05 Feb 2024 09:15:37 GMT
etag
W/"65a8f8e4-13b"
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
postmessage_bundle.js
1-vbus-us-tx.ladesk.com/5_43_5_9/static/webpack/js_bundle/ Frame 2203
2 KB
2 KB
Script
General
Full URL
https://1-vbus-us-tx.ladesk.com/5_43_5_9/static/webpack/js_bundle/postmessage_bundle.js
Requested by
Host: 1-vbus-us-tx.ladesk.com
URL: https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.14.190.90 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li105-90.members.linode.com
Software
nginx /
Resource Hash
fd217f54257ddc2df28c0866613b5e7b1cf450610240f5bf651d1c2c5267dd3c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:38 GMT
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
accept-ranges
bytes
etag
"65a8f8e4-812"
content-length
2066
content-type
application/javascript
pushstream_bundle.js
1-vbus-us-tx.ladesk.com/5_43_5_9/static/webpack/js_bundle/ Frame 2203
20 KB
20 KB
Script
General
Full URL
https://1-vbus-us-tx.ladesk.com/5_43_5_9/static/webpack/js_bundle/pushstream_bundle.js
Requested by
Host: 1-vbus-us-tx.ladesk.com
URL: https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.14.190.90 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li105-90.members.linode.com
Software
nginx /
Resource Hash
ab1f85d6560124d8d3d99ab7fd875a5c2ff35da42f7d9c8c138e08dd198298f2

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:38 GMT
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
accept-ranges
bytes
etag
"65a8f8e4-50d0"
content-length
20688
content-type
application/javascript
bus_bundle.js
1-vbus-us-tx.ladesk.com/5_43_5_9/static/webpack/js_bundle/ Frame 2203
2 KB
2 KB
Script
General
Full URL
https://1-vbus-us-tx.ladesk.com/5_43_5_9/static/webpack/js_bundle/bus_bundle.js
Requested by
Host: 1-vbus-us-tx.ladesk.com
URL: https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.14.190.90 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li105-90.members.linode.com
Software
nginx /
Resource Hash
2df69b6b5eabdfc3a041b51249904b1f2355bd5a3635be0ff03750df349fab24

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:38 GMT
last-modified
Thu, 18 Jan 2024 10:09:40 GMT
server
nginx
accept-ranges
bytes
etag
"65a8f8e4-8ca"
content-length
2250
content-type
application/javascript
v2
1-vbus-us-tx.ladesk.com/5_43_5_9/u112269_7830/knbbosdbwi9rwpql8o0nd5gxxo5l1/event/lp/ Frame 2203
0
161 B
XHR
General
Full URL
https://1-vbus-us-tx.ladesk.com/5_43_5_9/u112269_7830/knbbosdbwi9rwpql8o0nd5gxxo5l1/event/lp/v2?channels=49519e94b6_vb_p07pp555zfef61k82odw44lfp267q&tag=0&time=Mon%2C%2005%20Feb%202024%2005%3A05%3A38%20GMT&eventid=&_=1707124538252
Requested by
Host: 1-vbus-us-tx.ladesk.com
URL: https://1-vbus-us-tx.ladesk.com/5_43_5_9/static/webpack/js_bundle/pushstream_bundle.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
72.14.190.90 Richardson, United States, ASN63949 (AKAMAI-LINODE-AP Akamai Connected Cloud, SG),
Reverse DNS
li105-90.members.linode.com
Software
nginx /
Resource Hash
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://1-vbus-us-tx.ladesk.com/5_43_5_9/scripts/lib/bus.html?v=5.43.5.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Mon, 05 Feb 2024 09:15:38 GMT
last-modified
Mon, 05 Feb 2024 05:05:38 GMT
server
nginx
etag
W/0
content-type
application/octet-stream
cache-control
no-cache, no-store, must-revalidate
content-length
0
expires
Thu, 01 Jan 1970 00:00:01 GMT

Verdicts & Comments Add Verdict or Comment

40 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| webpackChunkliveagent object| Tippy object| LiveAgentWebpackBundle function| ConversationLinkOptions object| StringUtilsJS object| HtmlToText function| isGoogleMapsApiLoaded object| 0d4b691165b98abe65fcae4181083fb6 object| 18ad552eb0a8a1e7b091a2da5a024a67 object| 4bf3549e76d78a9e65b1cf183f8b44e8 object| 48819c636427677e029103fc1c60658b string| b08f4f6c1230b19edd5ad53defc5d230 string| 7482606a69a42e0f00b0f516fb29afd4 string| b6e4861b1d84f157f96b1597f3818215 string| 04f572bb99435795c0082d524abe663c string| 02b4553649323dd7820c718c2121283e object| bf31ffd412e0a45de52ebb4f5c99e1b9 string| a9c9702ea3739dd04dd60bcd75a9e10d object| c6cf02391bac1d55074ae46496fe28c5 object| df362af6a8a90f3d8158112394f01bda object| 7d499dca1b8a5ffd0723208104a71576 string| 9e6a08a9db27c61d500570c6ed1ea3f1 function| com_qualityunit_liveagent_KbLogin object| __gwt_activeModules function| __gwt_getMetaProperty function| __gwt_isKnownPropertyValue object| __gwt_stylesLoaded object| LiveAgentTrackerXD function| LiveAgent function| LiveAgentTracker object| goog object| com object| java object| javaemul string| $GWT_DND_VERSION function| GwtPotentialElementShim function| onExternalConnect

4 Cookies

Domain/Path Name / Value
productsupport.ladesk.com/ Name: visitor_la_sid
Value: 0e4m7zyoge1r69mq18wat2pjnw4c9zyq
productsupport.ladesk.com/ Name: LaVisitorNew
Value: Y
.productsupport.ladesk.com/ Name: LaVisitorId_cHJvZHVjdHN1cHBvcnQubGFkZXNrLmNvbS8
Value: knbbosdbwi9rwpql8o0nd5gxxo5l1
productsupport.ladesk.com/ Name: LaSID
Value: p07pp555zfef61k82odw44lfp267q

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

1-vbus-us-tx.ladesk.com
productsupport.ladesk.com
45.79.4.120
72.14.190.90
05f72f54a42d54538f4a355d8e0a48f84ad254036c1735cc4a190890a7ee6a6e
0721e21bc945869766f34c4352bb73ceea73dcb5c4a2c9f1d4177870c96741df
084f4404ea11e4b9fafdac7faaaccec1cafb07c66a10b1990a98b028d8e5f659
0a90336d099fd3e100b24ba85964e9516a16e7b9345adec8f9c059f44d7099f7
2df69b6b5eabdfc3a041b51249904b1f2355bd5a3635be0ff03750df349fab24
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