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 * Services
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FLEXIBLE OUTSOURCING
THAT SCALES WITH YOU

Tap into the top 1% of overseas talent and scale faster with a custom built,
fully managed team. No minimum team sizes, no long-term contracts.
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TRUSTED BY GLOBAL BRANDS




A NATURAL AND FLEXIBLE EXTENSION OF YOUR TEAM

Our promise is simple: better support for less money. Solve CX headaches once
and for all with a team built just for you.

Save money, get better support.

We build you the perfect balance between AI & human-centered solutions, all
while saving you 70% on costs.

No minimums, ever.


Whether you need 1 agent or 100. Any volume, any location, any channel.

Simple, month-to-month contracts.

Cancel anytime, we scale up or down with your business needs.

View Pricing
"Productivity and revenue have increased as a direct result of our partnership
with Ethos Support. They're flexible, affordable, and they serve as a true
extension of our team. We've been able to scale our operations to meet customer
demand, which has resulted in a significant boost to our bottom line. After
working with outsourcers in the past who missed the mark, Ethos has earned our
business."

Daniel CruisePartner, LIUM
"Our journey with Ethos has been a game-changer. Unlike other BPO's, they've got
a team that's not just happy but brilliant at what they do. Communicating is a
breeze, and they really know how to keep us in the loop. Working with them feels
more like having a partner in success rather than just another BPO service."

Ray PrestonVP of Sales, Flippa
"Productivity and revenue have increased as a direct result of our partnership
with Ethos Support. They're flexible, affordable, and they serve as a true
extension of our team. We've been able to scale our operations to meet customer
demand, which has resulted in a significant boost to our bottom line. After
working with outsourcers in the past who missed the mark, Ethos has earned our
business."

Daniel CruisePartner, LIUM
"Our journey with Ethos has been a game-changer. Unlike other BPO's, they've got
a team that's not just happy but brilliant at what they do. Communicating is a
breeze, and they really know how to keep us in the loop. Working with them feels
more like having a partner in success rather than just another BPO service."

Ray PrestonVP of Sales, Flippa

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TESTIMONIALS


CLIENT VOICES


OUR SERVICES

We build you an on-brand, on-demand support team in a click.
Customer Support
Support your customers with 24/7/365 omnichannel service
Learn More
Technical Support
L1, L2, & L3 covered seamlessly


Learn More
Data Management
Make sense of your data to make better decisions, faster
Learn More
Content Moderation
Grow your presence while maintaining trust and safety
Learn More
Back-Office
Offload tedious tasks and remove roadblocks to focus on what matters
Learn More


SIMPLE, SEAMLESS
INTEGRATION

Our agents operate as if they were your own. Fully immersed into your CX
ecosystem to pair world class service with world class transparency.
AI/CHAT
VoIP
HELPDESK
AI/CHAT

VoIP
 
HELPDESK




OUTSOURCING MADE EASY


GO LIVE IN 2 WEEKS

We turn your CS team into the Chick-Fil-A of your industry, faster than you can
hire in house.
The Process



NEVER WORRY AGAIN WHEN AN AGENT CALLS OUT

We train a “bench” of agents to be ready to go for your brand, 24 hours a day.
No more uncovered channels when an agent is sick, or when you have a seasonal
uptick in volume.


ETHOS ON DECK







AGENTS ON OUR EMERGENCY COVERAGE TEAM, “ETHOS ON DECK”.

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OUR AGENTS DON’T LEAVE.

Attrition is a major problem in customer service – we’ve solved it. Say goodbye
to endless hiring and training loops and trust your new agents will be with you
for the long haul. Our attrition rate of <5% is unheard of. The result? A better
experience for your customers.

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INSIGHTS


4 CUSTOMER SATISFACTION KPI TRENDS SHAPING CUSTOMER SERVICE IN 2024

March 25, 2024

Introduction:   As you look ahead to 2024, several key consumer trends

Read More


ECOMMERCE CUSTOMER SERVICE: THE GAME-CHANGER FOR ONLINE RETAIL SUCCESS

March 11, 2024

In the bustling world of online shopping, ecommerce customer service isn’t just

Read More


WHAT HAPPENS WHEN YOUR CHATBOT GOES ROGUE?

February 27, 2024

Short description: Air Canada learned the hard way: you can be help

Read More
View All Articles


SAVE 70% ON SUPPORT COSTS

Let's Talk
Support That Scales With You
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