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FAST COMPANY Follow * * * * * Login * Co.Design * Tech * Work Life * News * Impact * Podcasts * Video * Recommender * Innovation Festival 360IF360 * Subscribe * * FastCo Works * AWS * Genpact * IBM * HOMEPAGE * CO.DESIGN * TECH * WORK LIFE * NEWS * IMPACT * PODCASTS * VIDEO * RECOMMENDER * INNOVATION FESTIVAL 360 * SUBSCRIBE Help Center fastco works * AWS * DELOITTE * DEPT * ELEVATE PRIZE * EY * IBM * KLARNA * VISA * FASTCO WORKS An award-winning team of journalists, designers, and videographers who tell brand stories through Fast Company's distinctive lens FC Executive Board collections * FAST GOVERNMENT The future of innovation and technology in government for the greater good * MOST INNOVATIVE COMPANIES Fast Company's annual ranking of businesses that are making an outsize impact * MOST CREATIVE PEOPLE Leaders who are shaping the future of business in creative ways * WORLD CHANGING IDEAS New workplaces, new food sources, new medicine--even an entirely new economic system * INNOVATION BY DESIGN Celebrating the best ideas in business Newsletter Events * INNOVATION FESTIVAL Courses and LearningAdvertiseCurrent Issue SUBSCRIBE Follow us: advertisement * 02-11-22 * workplace evolution DEAR HIRING MANAGER: THIS IS WHAT I WISH YOU’D DO INSTEAD OF GHOST ME THE COFOUNDER OF GREENHOUSE NOTES THAT AN ASTOUNDING 75% OF CANDIDATES HAVE BEEN GHOSTED AFTER AN INTERVIEW. HERE ARE FIVE CHANGES TO MAKE THE HIRING PROCESS MORE CANDIDATE-FRIENDLY RIGHT NOW. [Photo: Jakub Domerecki / EyeEm/Getty Images] * * * * More Like This How to make yourself indispensable at work in a recession 4 skills that are essential at every point in your career These are the 4 boundaries your brain needs to feel less overwhelmed By Daniel Chait 4 minute Read Over 24 million people voluntarily left their jobs in the second half of last year. Now companies are not only trying to recoup their lost headcount to pre-COVID levels, but over 60% of jobs being created are for brand-new roles. Many organizations are trying to grow, yet cannot meet their talent needs. The surprising thing is how often companies don’t realize that there is a problem on the inside. Too often, poor hiring practices drive away high-quality candidates. Our latest Greenhouse Candidate Experience Report found that 84% of talent is currently job hunting or planning to in the next six months, and 60% believe that companies aren’t getting the hiring process right. The rising demand for talent and tightening labor market has empowered job seekers to cherry-pick their employer. So, if you’re thinking about sticking with your traditional hiring process, think again. To beat the fierce competition recruiters are facing in a tight labor market, here are five changes to make your hiring strategy a business advantage. TIME IS MONEY, SO RESPECT CANDIDATES’ TIME Candidates are becoming increasingly vocal about what they want (and what they don’t want) from a potential employer. Unsurprisingly, they want to be respected. They want hiring managers to be considerate about their time, which includes streamlining the application process (no unnecessary repeat questions), being punctual and prepared for an interview, and following up in a timely manner afterward. Candidates’ expectations on response timelines have also changed. After years of dealing with long wait times and feeling like applications were sent off into a void, almost 58% of job seekers said they now expect to hear back from companies in one week or less regarding their initial application. Companies looking to further simplify the process can integrate with services such as Calendly and GoodTime to give scheduling power to candidates. MAKE THE APPLICATION PROCESS EASY You know those online applications in which candidates must type out every degree, previous job, and qualification that they’ve already listed on a resume they then have to attach? Candidates are no longer tolerating these arduous application forms. More than 70% of job seekers reported that they would not submit a job application if it takes longer than 15 minutes to complete. BE GENEROUS WITH FEEDBACK AND QUICK TO REPLY More than 70% of survey respondents expressed the desire for feedback after an interview. Providing feedback to candidates who didn’t get hired can also send a positive message about the company’s values. More than 60% of job seekers said that receiving feedback during the interview process would make them more inclined to apply for another job at that company. Glassdoor has 50 million unique visitors each month. While most candidates will never have the opportunity to experience working for your company, they won’t hesitate to write a review describing their experience—the good and the bad. Companies should treat every potential employee with the respect afforded to their employees and customers. WALK THE TALK ON YOUR DEI COMMITMENTS A shocking 43% of survey respondents reported having their name mispronounced during an interview. Pronouncing someone’s name correctly is basic courtesy, and with Google at your fingertips, there’s really no excuse for that sort of mistake. However, mispronouncing someone’s name during the interview process can mean more to a candidate than an impolite faux pas: It can signify that the company doesn’t prioritize creating a culture of inclusivity and belonging. That’s a destructive message to send, especially since 86% of candidates of all ages say that they consider a company’s investment in diversity, equity, and inclusion when evaluating jobs. Job seekers are looking for a meaningful commitment to DEI, not just “box-checking” gestures. They’re doing their research—investigating the makeup of leadership teams and boards, exploring employee resource groups, and reading employee reviews–to ensure that commitment is authentic. GREAT EXPERIENCES FOR CANDIDATES TRANSLATE TO A POSITIVE BRAND REPUTATION Companies need to recognize the effect that a negative recruitment experience can have on their reputation. Signs of disrespect—whether it’s mispronouncing a candidate’s name, showing up with the wrong candidate’s resume, or leaving a candidate hanging out in the Zoom room by themselves for 30 minutes—indicate that your company doesn’t value people. Perhaps it’s no surprise to some, but an astounding 75% of candidates have been ghosted after an interview. Hiring is a strategic function, not an administrative one. Hiring can make or break your business. And the days of employers ruling out candidates for trivial issues like typos in their resumes are over. Talented candidates are in high demand. They have information, control, and, most importantly, choices. They want a seamless, modern hiring experience, and companies that fail to deliver it will suffer the consequences. While a lot of these changes may seem basic, most companies aren’t doing them. This failure to create an ideal candidate experience puts businesses at a disadvantage. Creating a positive candidate experience has never been more important. The whole hiring process—from online application to employment offer or rejection—is an employer’s chance to make a first, and lasting, impression. -------------------------------------------------------------------------------- Daniel Chait is the CEO and cofounder of Greenhouse, the hiring software company, and the coauthor of Talent Makers: How the Best Organizations Win Through Structured and Inclusive Hiring. -------------------------------------------------------------------------------- #FCFestival returns to NYC this September! Get your tickets today! advertisement FEATURED VIDEO Duolingo teaches ‘Game of Thrones’ fans High Valyrian Leading up to the August premiere of HBO’s new ‘Game of Thrones’ spin-off, ‘House of the Dragon,’ the language-learning app is offering fans lessons in High Valyrian—and it’s pretty awesome More Videos 0 seconds of 2 minutes, 39 secondsVolume 0% Press shift question mark to access a list of keyboard shortcuts Keyboard ShortcutsEnabledDisabled Play/PauseSPACE Increase Volume↑ Decrease Volume↓ Seek Forward→ Seek Backward← Captions On/Offc Fullscreen/Exit Fullscreenf Mute/Unmutem Seek %0-9 Next Up Blueland Is Changing the Way You Clean...Everything 03:08 Settings OffBrand Hit And Miss 072222 Igtv V2 Aq Font Color White Font Opacity 100% Font Size 100% Font Family Arial Character Edge None Background Color Black Background Opacity 50% Window Color Black Window Opacity 0% Reset WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%25% 200%175%150%125%100%75%50% ArialCourierGeorgiaImpactLucida ConsoleTahomaTimes New RomanTrebuchet MSVerdana NoneRaisedDepressedUniformDrop Shadow WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% facebook twitter Email Linkhttps://www.fastcompany.com/videos?jwsource=cl Copied Auto180p1080p720p406p270p180p Live 00:00 02:39 02:39 DUOLINGO TEACHES ‘GAME OF THRONES’ FANS HIGH VALYRIAN advertisement Today's Top Stories: 01 co-design Pottery Barn debuts 150 pieces of furniture for people with disabilities 02 if360-fastco-works Electrifying everything: From trucks to jet skis, the revolution is just getting started 03 ideas He quit Google to work on climate change. Now, he’s helping others do the same thing 04 co-design Squarespace radically revamps its web design tools for the first time in 10 years 05 news Mattel broadens its horizons with SpaceX partnership for new rocket ship toys More Top Stories: PLAY Fast Company Top Articles: Video Settings Full Screen About Connatix V172865 Read More Read More Read More Read More Read More Read More Spotify Q2 2022 earnings: music streaming service hits 433 million monthly users READ MORE Spotify Q2 2022 earnings: music streaming service hits 433 million monthly users 1/1 Skip Ad Continue watching after the ad Visit Advertiser websiteGO TO PAGE advertisement leadership ‘Guys’ is not gender-neutral—let’s stop using it like it is news Working from home damages our eyes. Here’s how you can protect your vision technology Will crypto winter go the way of the dotcom bust? The CEO of SDF explains co-design American roads are designed to be deadly technology When will Democrats deliver on their promise to restore net neutrality? co-design As temperatures skyrocket, Barcelona has devised a simple (and replicable) way to keep people cool ideas An abandoned Berlin airport is being transformed into a climate-neutral, car-free neighborhood news How Pink Sauce became TikTok’s most viral—and controversial—condiment technology Social networking as we know it is likely on its way out news This wild theory about Jordan Peele’s ‘Nope’ will make you reconsider the whole movie leadership How to land a totally remote job without any remote work experience technology The 15 best tech podcasts you need to listen to right now news FaZe Clan stock price struggles on Nasdaq trading debut after SPAC listing leadership Issa Rae’s new HBO Max show, ‘Rap Sh!t,’ is an ode to women in hip-hop technology Abortion surveillance tech could create an American refugee crisis advertisement advertisement leadership Where to live if your company is sticking to remote work technology 6 things I learned by going all in on iPhone photography co-design A radical vision for reinventing the suburbs leadership Your brain can actually hijack your success. Here’s how to retrain it co-design How ‘Stranger Things’ is fueling an obsession with the 1980s—and why this nostalgia is unique co-design Zip ties, plywood, and PVC tubes: How disabled people and caregivers are hacking their homes co-design What Steelers fans’ enduring love for Heinz says about the value of stadium naming rights co-design One chart illustrates how languages are the same across the globe news Fad or frenzy, BeReal is having a real moment right now co-design Salt & Straw’s latest ice cream topping is actually a perfume technology The 23 best new productivity apps for 2022 technology Influencers are out—authenticity is in ideas Amazon’s new custom Rivian electric delivery vans are hitting the road ideas Dubai is now home to the largest vertical farm in the world advertisement TECH Tech YES, YOU ARE BEING WATCHED, EVEN IF NO ONE IS LOOKING FOR YOU Tech SOCIAL NETWORKING AS WE KNOW IT IS LIKELY ON ITS WAY OUT Tech AN AEROSPACE EXPERT EXPLAINS THE TECH BEHIND A RUSSIAN SATELLITE-BLINDING LASER NEWS News DIGITAL BANK GREENWOOD SIGNS NIL DEAL WITH COLLEGE FOOTBALL STAR TRAVIS HUNTER News CALIFORNIA AND FLORIDA ARE DUKING IT OUT FOR THE HEARTS AND MINDS OF DIGITAL NOMADS News SPOTIFY Q2 2022 EARNINGS: MUSIC STREAMING SERVICE HITS 433 MILLION MONTHLY USERS CO.DESIGN Co.Design THE CITY OF SAN FRANCISCO COULDN’T FIND A GOOD TRASH CAN FOR ITS STREETS. SO IT DESIGNED ITS OWN Co.Design THIS IS THE DIFFERENCE BETWEEN CULTURAL APPROPRIATION AND CULTURAL APPRECIATION Co.Design THIS OFF-GRID TOILET USES SAND AND A CONVEYOR BELT TO ‘FLUSH’ YOUR BUSINESS WORK LIFE Work Life WHY THE PREGNANT WORKERS FAIRNESS ACT STILL HASN’T PASSED Work Life GEN Z ISN’T LOOKING FOR A ‘DREAM JOB.’ HERE’S WHAT THEY WANT INSTEAD Work Life REMOTE WORK MAY CHANGE YOUR DEI STRATEGY IN THESE 3 WAYS * Advertise * Privacy Policy * Terms * Notice of Collection * Do Not Sell My Data * Permissions * Help Center * About Us * Site Map * Fast Company & Inc © 2022 Mansueto Ventures, LLC * FAST COMPANY Follow * * * * * Login * Co.Design * Tech * Work Life * News * Impact * Podcasts * Video * Recommender * Innovation Festival 360IF360 * Subscribe * * FastCo Works * AWS * Genpact * IBM * HOMEPAGE * CO.DESIGN * TECH * WORK LIFE * NEWS * IMPACT * PODCASTS * VIDEO * RECOMMENDER * INNOVATION FESTIVAL 360 * SUBSCRIBE Help Center fastco works * AWS * DELOITTE * DEPT * ELEVATE PRIZE * EY * IBM * KLARNA * VISA * FASTCO WORKS An award-winning team of journalists, designers, and videographers who tell brand stories through Fast Company's distinctive lens FC Executive Board collections * FAST GOVERNMENT The future of innovation and technology in government for the greater good * MOST INNOVATIVE COMPANIES Fast Company's annual ranking of businesses that are making an outsize impact * MOST CREATIVE PEOPLE Leaders who are shaping the future of business in creative ways * WORLD CHANGING IDEAS New workplaces, new food sources, new medicine--even an entirely new economic system * INNOVATION BY DESIGN Celebrating the best ideas in business Newsletter Events * INNOVATION FESTIVAL Courses and LearningAdvertiseCurrent Issue SUBSCRIBE Follow us: advertisement advertisement * 02-11-22 * workplace evolution DEAR HIRING MANAGER: THIS IS WHAT I WISH YOU’D DO INSTEAD OF GHOST ME THE COFOUNDER OF GREENHOUSE NOTES THAT AN ASTOUNDING 75% OF CANDIDATES HAVE BEEN GHOSTED AFTER AN INTERVIEW. HERE ARE FIVE CHANGES TO MAKE THE HIRING PROCESS MORE CANDIDATE-FRIENDLY RIGHT NOW. [Photo: Jakub Domerecki / EyeEm/Getty Images] * * * * By Daniel Chait 4 minute Read Over 24 million people voluntarily left their jobs in the second half of last year. Now companies are not only trying to recoup their lost headcount to pre-COVID levels, but over 60% of jobs being created are for brand-new roles. Many organizations are trying to grow, yet cannot meet their talent needs. The surprising thing is how often companies don’t realize that there is a problem on the inside. advertisement advertisement Too often, poor hiring practices drive away high-quality candidates. Our latest Greenhouse Candidate Experience Report found that 84% of talent is currently job hunting or planning to in the next six months, and 60% believe that companies aren’t getting the hiring process right. The rising demand for talent and tightening labor market has empowered job seekers to cherry-pick their employer. So, if you’re thinking about sticking with your traditional hiring process, think again. To beat the fierce competition recruiters are facing in a tight labor market, here are five changes to make your hiring strategy a business advantage. advertisement TIME IS MONEY, SO RESPECT CANDIDATES’ TIME Candidates are becoming increasingly vocal about what they want (and what they don’t want) from a potential employer. Unsurprisingly, they want to be respected. They want hiring managers to be considerate about their time, which includes streamlining the application process (no unnecessary repeat questions), being punctual and prepared for an interview, and following up in a timely manner afterward. Candidates’ expectations on response timelines have also changed. After years of dealing with long wait times and feeling like applications were sent off into a void, almost 58% of job seekers said they now expect to hear back from companies in one week or less regarding their initial application. Companies looking to further simplify the process can integrate with services such as Calendly and GoodTime to give scheduling power to candidates. MAKE THE APPLICATION PROCESS EASY You know those online applications in which candidates must type out every degree, previous job, and qualification that they’ve already listed on a resume they then have to attach? Candidates are no longer tolerating these arduous application forms. More than 70% of job seekers reported that they would not submit a job application if it takes longer than 15 minutes to complete. advertisement BE GENEROUS WITH FEEDBACK AND QUICK TO REPLY More than 70% of survey respondents expressed the desire for feedback after an interview. Providing feedback to candidates who didn’t get hired can also send a positive message about the company’s values. More than 60% of job seekers said that receiving feedback during the interview process would make them more inclined to apply for another job at that company. Glassdoor has 50 million unique visitors each month. While most candidates will never have the opportunity to experience working for your company, they won’t hesitate to write a review describing their experience—the good and the bad. Companies should treat every potential employee with the respect afforded to their employees and customers. WALK THE TALK ON YOUR DEI COMMITMENTS A shocking 43% of survey respondents reported having their name mispronounced during an interview. advertisement Pronouncing someone’s name correctly is basic courtesy, and with Google at your fingertips, there’s really no excuse for that sort of mistake. However, mispronouncing someone’s name during the interview process can mean more to a candidate than an impolite faux pas: It can signify that the company doesn’t prioritize creating a culture of inclusivity and belonging. That’s a destructive message to send, especially since 86% of candidates of all ages say that they consider a company’s investment in diversity, equity, and inclusion when evaluating jobs. Job seekers are looking for a meaningful commitment to DEI, not just “box-checking” gestures. They’re doing their research—investigating the makeup of leadership teams and boards, exploring employee resource groups, and reading employee reviews–to ensure that commitment is authentic. GREAT EXPERIENCES FOR CANDIDATES TRANSLATE TO A POSITIVE BRAND REPUTATION Companies need to recognize the effect that a negative recruitment experience can have on their reputation. Signs of disrespect—whether it’s mispronouncing a candidate’s name, showing up with the wrong candidate’s resume, or leaving a candidate hanging out in the Zoom room by themselves for 30 minutes—indicate that your company doesn’t value people. Perhaps it’s no surprise to some, but an astounding 75% of candidates have been ghosted after an interview. advertisement Hiring is a strategic function, not an administrative one. Hiring can make or break your business. And the days of employers ruling out candidates for trivial issues like typos in their resumes are over. Talented candidates are in high demand. They have information, control, and, most importantly, choices. They want a seamless, modern hiring experience, and companies that fail to deliver it will suffer the consequences. While a lot of these changes may seem basic, most companies aren’t doing them. This failure to create an ideal candidate experience puts businesses at a disadvantage. Creating a positive candidate experience has never been more important. The whole hiring process—from online application to employment offer or rejection—is an employer’s chance to make a first, and lasting, impression. -------------------------------------------------------------------------------- Daniel Chait is the CEO and cofounder of Greenhouse, the hiring software company, and the coauthor of Talent Makers: How the Best Organizations Win Through Structured and Inclusive Hiring. advertisement -------------------------------------------------------------------------------- advertisement advertisement advertisement advertisement advertisement #FCFestival returns to NYC this September! Get your tickets today! VIDEO Duolingo teaches ‘Game of Thrones’ fans High Valyrian Leading up to the August premiere of HBO’s new ‘Game of Thrones’ spin-off, ‘House of the Dragon,’ the language-learning app is offering fans lessons in High Valyrian—and it’s pretty awesome More Videos 0 seconds of 2 minutes, 39 secondsVolume 0% Press shift question mark to access a list of keyboard shortcuts Keyboard ShortcutsEnabledDisabled Play/PauseSPACE Increase Volume↑ Decrease Volume↓ Seek Forward→ Seek Backward← Captions On/Offc Fullscreen/Exit Fullscreenf Mute/Unmutem Seek %0-9 Next Up How Blueland is expanding beyond cleaning products to personal care 03:50 Settings OffBrand Hit And Miss 072222 Igtv V2 Aq Font Color White Font Opacity 100% Font Size 100% Font Family Arial Character Edge None Background Color Black Background Opacity 50% Window Color Black Window Opacity 0% Reset WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%25% 200%175%150%125%100%75%50% ArialCourierGeorgiaImpactLucida ConsoleTahomaTimes New RomanTrebuchet MSVerdana NoneRaisedDepressedUniformDrop Shadow WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% WhiteBlackRedGreenBlueYellowMagentaCyan 100%75%50%25%0% facebook twitter Email Linkhttps://www.fastcompany.com/video/duolingo-teaches-game-of-thrones-fans-high-valyrian/SmqzjACb?jwsource=cl Copied Auto180p1080p720p406p270p180p Live 00:00 02:39 02:39 TECH Tech YES, YOU ARE BEING WATCHED, EVEN IF NO ONE IS LOOKING FOR YOU Tech SOCIAL NETWORKING AS WE KNOW IT IS LIKELY ON ITS WAY OUT Tech AN AEROSPACE EXPERT EXPLAINS THE TECH BEHIND A RUSSIAN SATELLITE-BLINDING LASER NEWS News DIGITAL BANK GREENWOOD SIGNS NIL DEAL WITH COLLEGE FOOTBALL STAR TRAVIS HUNTER News CALIFORNIA AND FLORIDA ARE DUKING IT OUT FOR THE HEARTS AND MINDS OF DIGITAL NOMADS News SPOTIFY Q2 2022 EARNINGS: MUSIC STREAMING SERVICE HITS 433 MILLION MONTHLY USERS CO.DESIGN Co.Design THE CITY OF SAN FRANCISCO COULDN’T FIND A GOOD TRASH CAN FOR ITS STREETS. SO IT DESIGNED ITS OWN Co.Design THIS IS THE DIFFERENCE BETWEEN CULTURAL APPROPRIATION AND CULTURAL APPRECIATION Co.Design THIS OFF-GRID TOILET USES SAND AND A CONVEYOR BELT TO ‘FLUSH’ YOUR BUSINESS WORK LIFE Work Life WHY THE PREGNANT WORKERS FAIRNESS ACT STILL HASN’T PASSED Work Life GEN Z ISN’T LOOKING FOR A ‘DREAM JOB.’ HERE’S WHAT THEY WANT INSTEAD Work Life REMOTE WORK MAY CHANGE YOUR DEI STRATEGY IN THESE 3 WAYS * Advertise * Privacy Policy * Terms * Notice of Collection * Do Not Sell My Data * Permissions * Help Center * About Us * Site Map * Fast Company & Inc © 2022 Mansueto Ventures, LLC * search by queryly Advanced Search WE VALUE YOUR PRIVACY To deliver the best possible experience, we and our partners use techniques such as cookies to store and/or access information on a device and provide personalised ads and content, ad and content measurement, audience insights and product development. Precise geolocation and information about device characteristics can be used. 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