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 * 02-11-22
 * workplace evolution


DEAR HIRING MANAGER: THIS IS WHAT I WISH YOU’D DO INSTEAD OF GHOST ME


THE COFOUNDER OF GREENHOUSE NOTES THAT AN ASTOUNDING 75% OF CANDIDATES HAVE BEEN
GHOSTED AFTER AN INTERVIEW. HERE ARE FIVE CHANGES TO MAKE THE HIRING PROCESS
MORE CANDIDATE-FRIENDLY RIGHT NOW.

[Photo: Jakub Domerecki / EyeEm/Getty Images]
 * 
 * 
 * 
 * 

More Like This
How to make yourself indispensable at work in a recession
4 skills that are essential at every point in your career
These are the 4 boundaries your brain needs to feel less overwhelmed
By Daniel Chait 4 minute Read

Over 24 million people voluntarily left their jobs in the second half of last
year. Now companies are not only trying to recoup their lost headcount to
pre-COVID levels, but over 60% of jobs being created are for brand-new roles.
Many organizations are trying to grow, yet cannot meet their talent needs. The
surprising thing is how often companies don’t realize that there is a problem on
the inside.




Too often, poor hiring practices drive away high-quality candidates. Our latest
Greenhouse Candidate Experience Report found that 84% of talent is currently job
hunting or planning to in the next six months, and 60% believe that companies
aren’t getting the hiring process right. The rising demand for talent and
tightening labor market has empowered job seekers to cherry-pick their employer.

So, if you’re thinking about sticking with your traditional hiring process,
think again.

To beat the fierce competition recruiters are facing in a tight labor market,
here are five changes to make your hiring strategy a business advantage.




TIME IS MONEY, SO RESPECT CANDIDATES’ TIME

Candidates are becoming increasingly vocal about what they want (and what they
don’t want) from a potential employer. Unsurprisingly, they want to be
respected. They want hiring managers to be considerate about their time, which
includes streamlining the application process (no unnecessary repeat questions),
being punctual and prepared for an interview, and following up in a timely
manner afterward.

Candidates’ expectations on response timelines have also changed. After years of
dealing with long wait times and feeling like applications were sent off into a
void, almost 58% of job seekers said they now expect to hear back from companies
in one week or less regarding their initial application. Companies looking to
further simplify the process can integrate with services such as Calendly and
GoodTime to give scheduling power to candidates.


MAKE THE APPLICATION PROCESS EASY

You know those online applications in which candidates must type out every
degree, previous job, and qualification that they’ve already listed on a resume
they then have to attach? Candidates are no longer tolerating these arduous
application forms. More than 70% of job seekers reported that they would not
submit a job application if it takes longer than 15 minutes to complete.




BE GENEROUS WITH FEEDBACK AND QUICK TO REPLY

More than 70% of survey respondents expressed the desire for feedback after an
interview. Providing feedback to candidates who didn’t get hired can also send a
positive message about the company’s values. More than 60% of job seekers said
that receiving feedback during the interview process would make them more
inclined to apply for another job at that company.

Glassdoor has 50 million unique visitors each month. While most candidates will
never have the opportunity to experience working for your company, they won’t
hesitate to write a review describing their experience—the good and the bad.
Companies should treat every potential employee with the respect afforded to
their employees and customers.


WALK THE TALK ON YOUR DEI COMMITMENTS

A shocking 43% of survey respondents reported having their name mispronounced
during an interview.



Pronouncing someone’s name correctly is basic courtesy, and with Google at your
fingertips, there’s really no excuse for that sort of mistake. However,
mispronouncing someone’s name during the interview process can mean more to a
candidate than an impolite faux pas: It can signify that the company doesn’t
prioritize creating a culture of inclusivity and belonging. That’s a destructive
message to send, especially since 86% of candidates of all ages say that they
consider a company’s investment in diversity, equity, and inclusion when
evaluating jobs.

Job seekers are looking for a meaningful commitment to DEI, not just
“box-checking” gestures. They’re doing their research—investigating the makeup
of leadership teams and boards, exploring employee resource groups, and reading
employee reviews–to ensure that commitment is authentic.


GREAT EXPERIENCES FOR CANDIDATES TRANSLATE TO A POSITIVE BRAND REPUTATION

Companies need to recognize the effect that a negative recruitment experience
can have on their reputation. Signs of disrespect—whether it’s mispronouncing a
candidate’s name, showing up with the wrong candidate’s resume, or leaving a
candidate hanging out in the Zoom room by themselves for 30 minutes—indicate
that your company doesn’t value people. Perhaps it’s no surprise to some, but an
astounding 75% of candidates have been ghosted after an interview.



Hiring is a strategic function, not an administrative one. Hiring can make or
break your business. And the days of employers ruling out candidates for trivial
issues like typos in their resumes are over. Talented candidates are in high
demand. They have information, control, and, most importantly, choices. They
want a seamless, modern hiring experience, and companies that fail to deliver it
will suffer the consequences.

While a lot of these changes may seem basic, most companies aren’t doing them.
This failure to create an ideal candidate experience puts businesses at a
disadvantage. Creating a positive candidate experience has never been more
important. The whole hiring process—from online application to employment offer
or rejection—is an employer’s chance to make a first, and lasting, impression.

--------------------------------------------------------------------------------

Daniel Chait is the CEO and cofounder of Greenhouse, the hiring software
company, and the coauthor of Talent Makers: How the Best Organizations Win
Through Structured and Inclusive Hiring.



--------------------------------------------------------------------------------





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DUOLINGO TEACHES ‘GAME OF THRONES’ FANS HIGH VALYRIAN

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   brand stories through Fast Company's distinctive lens

FC Executive Board
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   The future of innovation and technology in government for the greater good


 * MOST INNOVATIVE COMPANIES
   
   Fast Company's annual ranking of businesses that are making an outsize impact


 * MOST CREATIVE PEOPLE
   
   Leaders who are shaping the future of business in creative ways


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   New workplaces, new food sources, new medicine--even an entirely new economic
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 * 02-11-22
 * workplace evolution


DEAR HIRING MANAGER: THIS IS WHAT I WISH YOU’D DO INSTEAD OF GHOST ME


THE COFOUNDER OF GREENHOUSE NOTES THAT AN ASTOUNDING 75% OF CANDIDATES HAVE BEEN
GHOSTED AFTER AN INTERVIEW. HERE ARE FIVE CHANGES TO MAKE THE HIRING PROCESS
MORE CANDIDATE-FRIENDLY RIGHT NOW.

[Photo: Jakub Domerecki / EyeEm/Getty Images]
 * 
 * 
 * 
 * 

By Daniel Chait 4 minute Read

Over 24 million people voluntarily left their jobs in the second half of last
year. Now companies are not only trying to recoup their lost headcount to
pre-COVID levels, but over 60% of jobs being created are for brand-new roles.
Many organizations are trying to grow, yet cannot meet their talent needs. The
surprising thing is how often companies don’t realize that there is a problem on
the inside.

advertisement

advertisement



Too often, poor hiring practices drive away high-quality candidates. Our latest
Greenhouse Candidate Experience Report found that 84% of talent is currently job
hunting or planning to in the next six months, and 60% believe that companies
aren’t getting the hiring process right. The rising demand for talent and
tightening labor market has empowered job seekers to cherry-pick their employer.

So, if you’re thinking about sticking with your traditional hiring process,
think again.

To beat the fierce competition recruiters are facing in a tight labor market,
here are five changes to make your hiring strategy a business advantage.

advertisement



TIME IS MONEY, SO RESPECT CANDIDATES’ TIME

Candidates are becoming increasingly vocal about what they want (and what they
don’t want) from a potential employer. Unsurprisingly, they want to be
respected. They want hiring managers to be considerate about their time, which
includes streamlining the application process (no unnecessary repeat questions),
being punctual and prepared for an interview, and following up in a timely
manner afterward.

Candidates’ expectations on response timelines have also changed. After years of
dealing with long wait times and feeling like applications were sent off into a
void, almost 58% of job seekers said they now expect to hear back from companies
in one week or less regarding their initial application. Companies looking to
further simplify the process can integrate with services such as Calendly and
GoodTime to give scheduling power to candidates.


MAKE THE APPLICATION PROCESS EASY

You know those online applications in which candidates must type out every
degree, previous job, and qualification that they’ve already listed on a resume
they then have to attach? Candidates are no longer tolerating these arduous
application forms. More than 70% of job seekers reported that they would not
submit a job application if it takes longer than 15 minutes to complete.

advertisement



BE GENEROUS WITH FEEDBACK AND QUICK TO REPLY

More than 70% of survey respondents expressed the desire for feedback after an
interview. Providing feedback to candidates who didn’t get hired can also send a
positive message about the company’s values. More than 60% of job seekers said
that receiving feedback during the interview process would make them more
inclined to apply for another job at that company.

Glassdoor has 50 million unique visitors each month. While most candidates will
never have the opportunity to experience working for your company, they won’t
hesitate to write a review describing their experience—the good and the bad.
Companies should treat every potential employee with the respect afforded to
their employees and customers.


WALK THE TALK ON YOUR DEI COMMITMENTS

A shocking 43% of survey respondents reported having their name mispronounced
during an interview.

advertisement


Pronouncing someone’s name correctly is basic courtesy, and with Google at your
fingertips, there’s really no excuse for that sort of mistake. However,
mispronouncing someone’s name during the interview process can mean more to a
candidate than an impolite faux pas: It can signify that the company doesn’t
prioritize creating a culture of inclusivity and belonging. That’s a destructive
message to send, especially since 86% of candidates of all ages say that they
consider a company’s investment in diversity, equity, and inclusion when
evaluating jobs.

Job seekers are looking for a meaningful commitment to DEI, not just
“box-checking” gestures. They’re doing their research—investigating the makeup
of leadership teams and boards, exploring employee resource groups, and reading
employee reviews–to ensure that commitment is authentic.


GREAT EXPERIENCES FOR CANDIDATES TRANSLATE TO A POSITIVE BRAND REPUTATION

Companies need to recognize the effect that a negative recruitment experience
can have on their reputation. Signs of disrespect—whether it’s mispronouncing a
candidate’s name, showing up with the wrong candidate’s resume, or leaving a
candidate hanging out in the Zoom room by themselves for 30 minutes—indicate
that your company doesn’t value people. Perhaps it’s no surprise to some, but an
astounding 75% of candidates have been ghosted after an interview.

advertisement


Hiring is a strategic function, not an administrative one. Hiring can make or
break your business. And the days of employers ruling out candidates for trivial
issues like typos in their resumes are over. Talented candidates are in high
demand. They have information, control, and, most importantly, choices. They
want a seamless, modern hiring experience, and companies that fail to deliver it
will suffer the consequences.

While a lot of these changes may seem basic, most companies aren’t doing them.
This failure to create an ideal candidate experience puts businesses at a
disadvantage. Creating a positive candidate experience has never been more
important. The whole hiring process—from online application to employment offer
or rejection—is an employer’s chance to make a first, and lasting, impression.

--------------------------------------------------------------------------------

Daniel Chait is the CEO and cofounder of Greenhouse, the hiring software
company, and the coauthor of Talent Makers: How the Best Organizations Win
Through Structured and Inclusive Hiring.

advertisement


--------------------------------------------------------------------------------


advertisement

advertisement

advertisement

advertisement

advertisement



#FCFestival returns to NYC this September! Get your tickets today!




VIDEO

Duolingo teaches ‘Game of Thrones’ fans High Valyrian
Leading up to the August premiere of HBO’s new ‘Game of Thrones’ spin-off,
‘House of the Dragon,’ the language-learning app is offering fans lessons in
High Valyrian—and it’s pretty awesome
More Videos


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Live
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02:39








 



TECH

Tech


YES, YOU ARE BEING WATCHED, EVEN IF NO ONE IS LOOKING FOR YOU

Tech


SOCIAL NETWORKING AS WE KNOW IT IS LIKELY ON ITS WAY OUT

Tech


AN AEROSPACE EXPERT EXPLAINS THE TECH BEHIND A RUSSIAN SATELLITE-BLINDING LASER


NEWS

News


DIGITAL BANK GREENWOOD SIGNS NIL DEAL WITH COLLEGE FOOTBALL STAR TRAVIS HUNTER

News


CALIFORNIA AND FLORIDA ARE DUKING IT OUT FOR THE HEARTS AND MINDS OF DIGITAL
NOMADS

News


SPOTIFY Q2 2022 EARNINGS: MUSIC STREAMING SERVICE HITS 433 MILLION MONTHLY USERS


CO.DESIGN

Co.Design


THE CITY OF SAN FRANCISCO COULDN’T FIND A GOOD TRASH CAN FOR ITS STREETS. SO IT
DESIGNED ITS OWN

Co.Design


THIS IS THE DIFFERENCE BETWEEN CULTURAL APPROPRIATION AND CULTURAL APPRECIATION

Co.Design


THIS OFF-GRID TOILET USES SAND AND A CONVEYOR BELT TO ‘FLUSH’ YOUR BUSINESS


WORK LIFE

Work Life


WHY THE PREGNANT WORKERS FAIRNESS ACT STILL HASN’T PASSED

Work Life


GEN Z ISN’T LOOKING FOR A ‘DREAM JOB.’ HERE’S WHAT THEY WANT INSTEAD

Work Life


REMOTE WORK MAY CHANGE YOUR DEI STRATEGY IN THESE 3 WAYS

 * Advertise
 * Privacy Policy
 * Terms
 * Notice of Collection
 * Do Not Sell My Data
 * Permissions
 * Help Center
 * About Us
 * Site Map
 * Fast Company & Inc © 2022 Mansueto Ventures, LLC
 * 





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