Submitted URL: http://l.a.starbucks.com/rts/go2.aspx?h=87212&tp=i-1NHD-Ij-1TV-5gJI7K-1o-CCS8V-1c-Lhx-37eOjl-l8XllBEJtM-1rcmF6
Effective URL: https://customerservice.starbucks.com/app/contact/ask/
Submission Tags: falconsandbox
Submission: On February 01 via api from US — Scanned from DE

Summary

This website contacted 14 IPs in 5 countries across 13 domains to perform 42 HTTP transactions. The main IP is 147.154.106.13, located in Phoenix, United States and belongs to ORACLE-BMC-31898, US. The main domain is customerservice.starbucks.com. The Cisco Umbrella rank of the primary domain is 294678.
TLS certificate: Issued by Sectigo RSA Organization Validation S... on October 24th 2022. Valid for: a year.
This is the only time customerservice.starbucks.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

Apex Domain
Subdomains
Transfer
17 starbucks.com
l.a.starbucks.com — Cisco Umbrella Rank: 981450
customerservice.starbucks.com — Cisco Umbrella Rank: 294678
virtualassistant-nonprod.starbucks.com Failed
www.starbucks.com — Cisco Umbrella Rank: 24742
316 KB
6 twitter.com
platform.twitter.com — Cisco Umbrella Rank: 738
syndication.twitter.com — Cisco Umbrella Rank: 1011
149 KB
4 rnengage.com
www.rnengage.com — Cisco Umbrella Rank: 15695
4 KB
3 addthis.com
s7.addthis.com — Cisco Umbrella Rank: 1596
m.addthis.com — Cisco Umbrella Rank: 1568
141 KB
2 custhelp.com
starbucksweb.widget.custhelp.com
831 B
2 fbcdn.net
static.xx.fbcdn.net — Cisco Umbrella Rank: 824
136 KB
2 facebook.net
connect.facebook.net — Cisco Umbrella Rank: 146
87 KB
2 google-analytics.com
ssl.google-analytics.com — Cisco Umbrella Rank: 346
17 KB
1 facebook.com
www.facebook.com — Cisco Umbrella Rank: 107
17 KB
1 addthisedge.com
v1.addthisedge.com — Cisco Umbrella Rank: 1778
325 B
1 doubleclick.net
stats.g.doubleclick.net — Cisco Umbrella Rank: 78
337 B
1 moatads.com
z.moatads.com — Cisco Umbrella Rank: 428
1 KB
1 amazonaws.com
s3.amazonaws.com
42 13
Domain Requested by
14 customerservice.starbucks.com customerservice.starbucks.com
4 platform.twitter.com s7.addthis.com
platform.twitter.com
4 www.rnengage.com customerservice.starbucks.com
2 starbucksweb.widget.custhelp.com customerservice.starbucks.com
2 static.xx.fbcdn.net www.facebook.com
2 syndication.twitter.com platform.twitter.com
2 connect.facebook.net s7.addthis.com
connect.facebook.net
2 ssl.google-analytics.com 1 redirects customerservice.starbucks.com
2 s7.addthis.com customerservice.starbucks.com
s7.addthis.com
2 l.a.starbucks.com 2 redirects
1 www.facebook.com connect.facebook.net
1 m.addthis.com s7.addthis.com
1 v1.addthisedge.com s7.addthis.com
1 stats.g.doubleclick.net customerservice.starbucks.com
1 z.moatads.com s7.addthis.com
1 s3.amazonaws.com customerservice.starbucks.com
1 www.starbucks.com customerservice.starbucks.com
0 virtualassistant-nonprod.starbucks.com Failed customerservice.starbucks.com
42 18
Subject Issuer Validity Valid
customerservice.starbucks.com
Sectigo RSA Organization Validation Secure Server CA
2022-10-24 -
2023-10-24
a year crt.sh
starbucks.com
DigiCert TLS RSA SHA256 2020 CA1
2022-09-09 -
2023-09-12
a year crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2022-12-06 -
2023-12-05
a year crt.sh
odc-addthis-prod-01.oracle.com
DigiCert SHA2 Secure Server CA
2022-02-27 -
2023-02-28
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2023-01-09 -
2023-04-03
3 months crt.sh
moatads.com
DigiCert TLS RSA SHA256 2020 CA1
2022-11-16 -
2023-11-18
a year crt.sh
*.rnengage.com
DigiCert TLS RSA SHA256 2020 CA1
2022-10-12 -
2023-10-12
a year crt.sh
*.twimg.com
DigiCert TLS RSA SHA256 2020 CA1
2022-10-06 -
2023-11-06
a year crt.sh
*.facebook.com
DigiCert SHA2 High Assurance Server CA
2022-11-11 -
2023-02-09
3 months crt.sh
syndication.twitter.com
DigiCert TLS Hybrid ECC SHA384 2020 CA1
2022-03-07 -
2023-03-06
a year crt.sh
*.widget.custhelp.com
DigiCert TLS RSA SHA256 2020 CA1
2022-09-21 -
2023-10-12
a year crt.sh

This page contains 7 frames:

Primary Page: https://customerservice.starbucks.com/app/contact/ask/
Frame ID: 594DFCBF6AD9D52082ABB10843DD125C
Requests: 29 HTTP requests in this frame

Frame: https://www.rnengage.com/api/1/javascript/acs.js
Frame ID: BDB4E12DB59C3F606AB9F2AEEE23B2F3
Requests: 4 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 79E34C8092E8E1F3A93D33287295E7FB
Requests: 1 HTTP requests in this frame

Frame: https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Frame ID: 7BC550B818FAFC8B2520B2BC8137170F
Requests: 1 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/widget_iframe.2b2d73daf636805223fb11d48f3e94f7.html?origin=https%3A%2F%2Fcustomerservice.starbucks.com
Frame ID: 23D0E4F062FBC253D03E536A1F820EB8
Requests: 2 HTTP requests in this frame

Frame: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df285ae791268138%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1a8e8e16437f84%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Frame ID: F5810C589129B0CBB73C4EB9F222DCFA
Requests: 3 HTTP requests in this frame

Frame: https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Frame ID: 31C626C159DC12D606824541BA72AC66
Requests: 2 HTTP requests in this frame

Screenshot

Page Title

Contact Us | Starbucks Coffee Company

Page URL History Show full URLs

  1. http://l.a.starbucks.com/rts/go2.aspx?h=87212&tp=i-1NHD-Ij-1TV-5gJI7K-1o-CCS8V-1c-Lhx-37eOjl-l8XllBEJ... HTTP 302
    https://l.a.starbucks.com/rts/go2.aspx?h=87212&tp=i-1NHD-Ij-1TV-5gJI7K-1o-CCS8V-1c-Lhx-37eOjl-l8XllBEJ... HTTP 302
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • addthis\.com/js/

Overall confidence: 100%
Detected patterns
  • //connect\.facebook\.([a-z]+)/[^/]*/[a-z]*\.js

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • moatads\.com

Overall confidence: 100%
Detected patterns
  • ([\d.]+)?/modernizr(?:\.([\d.]+))?.*\.js

Overall confidence: 100%
Detected patterns
  • //platform\.twitter\.com/widgets\.js

Page Statistics

42
Requests

93 %
HTTPS

36 %
IPv6

13
Domains

18
Subdomains

14
IPs

5
Countries

868 kB
Transfer

2606 kB
Size

12
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. http://l.a.starbucks.com/rts/go2.aspx?h=87212&tp=i-1NHD-Ij-1TV-5gJI7K-1o-CCS8V-1c-Lhx-37eOjl-l8XllBEJtM-1rcmF6 HTTP 302
    https://l.a.starbucks.com/rts/go2.aspx?h=87212&tp=i-1NHD-Ij-1TV-5gJI7K-1o-CCS8V-1c-Lhx-37eOjl-l8XllBEJtM-1rcmF6 HTTP 302
    https://customerservice.starbucks.com/app/contact/ask/ Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 15
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1293958713&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UTF-8&utmsr=1600x1200&utmvp=1600x1200&utmsc=24-bit&utmul=en-us&utmje=0&utmfl=-&utmdt=Contact%20Us%20%7C%20Starbucks%20Coffee%20Company&utmhid=937650382&utmr=-&utmp=%2Fapp%2Fcontact%2Fask%2F&utmht=1675279593905&utmac=UA-9155837-1&utmcc=__utma%3D246673883.135822234.1675279594.1675279594.1675279594.1%3B%2B__utmz%3D246673883.1675279594.1.1.utmcsr%3D(direct)%7Cutmccn%3D(direct)%7Cutmcmd%3D(none)%3B&utmjid=1713559465&utmredir=1&utmu=qzAAACAAAAAAAAAAAAAAAABE~ HTTP 302
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=135822234.1675279594&jid=1713559465&_v=5.7.2&z=1293958713

42 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request /
customerservice.starbucks.com/app/contact/ask/
Redirect Chain
  • http://l.a.starbucks.com/rts/go2.aspx?h=87212&tp=i-1NHD-Ij-1TV-5gJI7K-1o-CCS8V-1c-Lhx-37eOjl-l8XllBEJtM-1rcmF6
  • https://l.a.starbucks.com/rts/go2.aspx?h=87212&tp=i-1NHD-Ij-1TV-5gJI7K-1o-CCS8V-1c-Lhx-37eOjl-l8XllBEJtM-1rcmF6
  • https://customerservice.starbucks.com/app/contact/ask/
22 KB
9 KB
Document
General
Full URL
https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
d80bcfb54a13e5dd5d15d92e8741da986d1c64f6d50cacf1669aa5c83eceacb8
Security Headers
Name Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Cache-Control
no-cache, no-store
Connection
keep-alive
Content-Encoding
gzip
Content-Security-Policy
frame-ancestors DENY
Content-Type
text/html;charset=utf-8
Date
Wed, 01 Feb 2023 19:26:33 GMT
Expires
-1
F5_do_compression
yes
Pragma
no-cache
RNT-GK-Machine
0.218
RNT-JN-Ext-Machine
43.4
RNT-JN-Ext-UUID
4b38635f-e4df-4923-a285-d65054d9bb59
RNT-JN-Int-Machine
42.2
RNT-JN-Int-UUID
cdebee9d-0fd7-4678-850b-61acb4d20842
RNT-Machine
1.147
RNT-Time
D=709431 t=1675279592358281
Strict-Transport-Security
max-age=31536000
Transfer-Encoding
chunked
X-Content-Security-Policy
frame-ancestors DENY
X-Frame-Options
DENY

Redirect headers

Cache-Control
private
Content-Type
text/html; charset=utf-8
Date
Wed, 01 Feb 2023 19:26:31 GMT
Location
https://customerservice.starbucks.com/app/contact/ask/
Server
Transfer-Encoding
chunked
X-Powered-By
starbucks_uplifted.themes.sbux-uplift.SITE.css
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/
21 KB
5 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
840c34540f183b5560653ce3c81281470e83cf83c5731f2bb9ef1ae69e95f2c2
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:33 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 06:12:15 GMT
RNT-JN-Ext-UUID
818b6e9b-4181-4524-bb0b-177c00ff29bc
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=1996 t=1675279593251033
RNT-Machine
1.151
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
F5_do_compression
yes
Expires
Wed, 01 Feb 2023 19:41:33 GMT
customBot.css
customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/
2 KB
1 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/styles/customBot.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
c47dd494a3c5d547ae6b515ae71b63df084f306c43195ad5283165b686af46f4
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:33 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 23 Sep 2021 17:27:51 GMT
RNT-JN-Ext-UUID
89c1354c-99fc-4f1d-9a2e-c97223aa4250
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=6721 t=1675279593411075
RNT-Machine
0.81
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.4
F5_do_compression
yes
Expires
Wed, 01 Feb 2023 19:41:33 GMT
settings.js
customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/
7 KB
3 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/assets/themes/standard/oda/scripts/settings.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
ab31d7a0e6d04d0c3b866e8ce80e7b3b5317aba57074888176164d1fb0a1ebbf
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:33 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 15 Sep 2021 18:49:57 GMT
RNT-JN-Ext-UUID
5181b8c7-fa91-42b2-9bf1-d1d3a4d90953
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=1576 t=1675279593551121
RNT-Machine
1.149
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Wed, 01 Feb 2023 19:41:33 GMT
web-sdk.js
virtualassistant-nonprod.starbucks.com/
0
0

modernizr.custom.js
www.starbucks.com/static/js/library/
0
0
Script
General
Full URL
https://www.starbucks.com/static/js/library/modernizr.custom.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
104.87.134.140 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-87-134-140.deploy.static.akamaitechnologies.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

40C.js
s3.amazonaws.com/ki.js/18853/
0
0
Script
General
Full URL
https://s3.amazonaws.com/ki.js/18853/40C.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.231.134.48 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
s3-1.amazonaws.com
Software
/
Resource Hash

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

client.f168c43e.js
customerservice.starbucks.com/euf/assets/react/static/js/
248 KB
66 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
510ceff79e08533a7600b0d953c77f39e69ed0e4de29a039ffc9d466165d4ba9
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:33 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:27:41 GMT
RNT-JN-Ext-UUID
c554621f-0936-4dc9-9017-cde8c2a4bf8a
Transfer-Encoding
chunked
Content-Type
application/x-javascript
RNT-Time
D=2208 t=1675279593718847
RNT-Machine
0.68
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Wed, 01 Feb 2023 19:41:33 GMT
client.749c9408.css
customerservice.starbucks.com/euf/assets/react/static/css/
31 KB
5 KB
Stylesheet
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/static/css/client.749c9408.css
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
19f14353a96ca068245474dee33dceca3effa145f832d2172357d7eb17a506cc
Security Headers
Name Value
Strict-Transport-Security max-age=31536000

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:33 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Wed, 14 Apr 2021 18:18:32 GMT
RNT-JN-Ext-UUID
efb5846f-0d13-449d-98a8-8654909d293f
Transfer-Encoding
chunked
Content-Type
text/css
RNT-Time
D=704 t=1675279593551846
RNT-Machine
0.70
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Wed, 01 Feb 2023 19:41:33 GMT
addthis_widget.js
s7.addthis.com/js/250/
353 KB
114 KB
Script
General
Full URL
https://s7.addthis.com/js/250/addthis_widget.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.203.124.118 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
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Software
nginx/1.15.8 /
Resource Hash
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Security Headers
Name Value
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Request headers

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User-Agent
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Response headers

strict-transport-security
max-age=15724800; includeSubDomains
content-encoding
gzip
date
Wed, 01 Feb 2023 19:26:33 GMT
last-modified
Mon, 26 Oct 2020 18:11:48 GMT
server
nginx/1.15.8
etag
W/"5f971164-5834c"
vary
Accept-Encoding
x-distribution
99
content-type
application/javascript
x-host
s7.addthis.com
content-length
116514
RightNow.js
customerservice.starbucks.com/euf/core/3.7/js/4.308/min/
310 KB
97 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
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Response headers

Date
Wed, 01 Feb 2023 19:26:33 GMT
Content-Encoding
gzip
Strict-Transport-Security
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Last-Modified
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Fri, 03 Mar 2023 19:26:33 GMT
starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/
28 KB
8 KB
Script
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.c557b7018ae18d9f61a4e3deea7e6952.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
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User-Agent
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Response headers

Date
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Content-Encoding
gzip
Strict-Transport-Security
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RNT-JN-Ext-UUID
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Expires
Wed, 01 Feb 2023 19:41:33 GMT
autoload.js
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694 B
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General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/custom/autoload.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
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Software
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Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:33 GMT
Strict-Transport-Security
max-age=31536000
RNT-JN-Ext-UUID
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Content-Type
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RNT-Time
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Cache-Control
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Content-Length
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Expires
Wed, 01 Feb 2023 19:41:33 GMT
ga.js
ssl.google-analytics.com/
45 KB
17 KB
Script
General
Full URL
https://ssl.google-analytics.com/ga.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:400d:806::2008 , Ireland, ASN15169 (GOOGLE, US),
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
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last-modified
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server
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cache-control
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cross-origin-resource-policy
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expires
Wed, 01 Feb 2023 20:01:59 GMT
SodoSans.woff
customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/
36 KB
36 KB
Font
General
Full URL
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/themes/sbux-uplift/SodoSans.woff
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
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HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
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Security Headers
Name Value
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Request headers

Referer
https://customerservice.starbucks.com/euf/generated/optimized/1666851079/templates/starbucks_uplifted.themes.sbux-uplift.SITE.css
Origin
https://customerservice.starbucks.com
accept-language
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User-Agent
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Response headers

Date
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Strict-Transport-Security
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RNT-JN-Ext-UUID
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F5_do_compression
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Expires
Wed, 01 Feb 2023 19:41:33 GMT
moatframe.js
z.moatads.com/addthismoatframe568911941483/
2 KB
1 KB
Script
General
Full URL
https://z.moatads.com/addthismoatframe568911941483/moatframe.js
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.203.125.127 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-203-125-127.deploy.static.akamaitechnologies.com
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

unused62
8096267
date
Wed, 01 Feb 2023 19:26:33 GMT
content-encoding
gzip
last-modified
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server
AmazonS3
x-amz-request-id
3DA20F33DFB043F4
etag
"f14b4e1f799b14f798a195f43cf58376"
vary
Accept-Encoding
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cache-control
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x-amz-id-2
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collect
stats.g.doubleclick.net/r/
Redirect Chain
  • https://ssl.google-analytics.com/r/__utm.gif?utmwv=5.7.2&utms=1&utmn=1293958713&utmhn=customerservice.starbucks.com&utme=8(SessionID*Username*Skin*Loyalty)9(4qf2zu4*anonymous*default*Gold)&utmcs=UT...
  • https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=135822234.1675279594&jid=1713559465&_v=5.7.2&z=1293958713
35 B
337 B
Image
General
Full URL
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-9155837-1&cid=135822234.1675279594&jid=1713559465&_v=5.7.2&z=1293958713
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
H2
Server
2a00:1450:4025:401::9d Den Helder, Netherlands, ASN15169 (GOOGLE, US),
Reverse DNS
Software
Golfe2 /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
strict-transport-security
max-age=10886400; includeSubDomains; preload
date
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x-content-type-options
nosniff
last-modified
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server
Golfe2
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access-control-allow-origin
*
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cross-origin
alt-svc
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Redirect headers

pragma
no-cache
date
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last-modified
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server
Golfe2
content-type
text/html; charset=UTF-8
location
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cache-control
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cross-origin-resource-policy
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content-length
369
expires
Fri, 01 Jan 1990 00:00:00 GMT
acs.js
www.rnengage.com/api/1/javascript/ Frame BDB4
5 KB
3 KB
Script
General
Full URL
https://www.rnengage.com/api/1/javascript/acs.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
03d4dfb6155c4be430e4b8d85b190b6984caaed4a99c41df361efb44e45f48a8
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Content-Encoding
gzip
Date
Wed, 01 Feb 2023 19:26:34 GMT
Vary
Accept-Encoding
Content-Type
application/javascript; charset=UTF-8
Connection
keep-alive
Content-Length
2500
Expires
Wed, 01 Feb 2023 19:26:34 GMT
e.js
www.rnengage.com/api/e/ca52053/ Frame BDB4
175 B
601 B
Script
General
Full URL
https://www.rnengage.com/api/e/ca52053/e.js
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/app/contact/ask/
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Strict-Transport-Security
max-age=15724800; includeSubDomains
Date
Wed, 01 Feb 2023 19:26:34 GMT
ETag
EEpekse1
Content-Type
application/javascript; charset=UTF-8
Cache-Control
private
Connection
keep-alive
Content-Length
175
Expires
Wed, 08 Feb 2023 15:06:40 GMT
svgPaths.svg
customerservice.starbucks.com/euf/assets/react/
10 KB
5 KB
XHR
General
Full URL
https://customerservice.starbucks.com/euf/assets/react/svgPaths.svg
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/assets/react/static/js/client.f168c43e.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.106.13 Phoenix, United States, ASN31898 (ORACLE-BMC-31898, US),
Reverse DNS
Software
/
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/app/contact/ask/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:34 GMT
Content-Encoding
gzip
Strict-Transport-Security
max-age=31536000
Last-Modified
Thu, 27 Oct 2022 23:28:11 GMT
RNT-JN-Ext-UUID
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RNT-Time
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RNT-Machine
0.82
Cache-Control
max-age=900
Connection
keep-alive
Accept-Ranges
bytes
RNT-JN-Ext-Machine
43.3
F5_do_compression
yes
Expires
Wed, 01 Feb 2023 19:41:34 GMT
_ate.track.config_resp
v1.addthisedge.com/live/boost/starbucks/
166 B
325 B
Script
General
Full URL
https://v1.addthisedge.com/live/boost/starbucks/_ate.track.config_resp
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.203.124.118 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-203-124-118.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 19:26:34 GMT
content-encoding
gzip
etag
659743217
vary
Accept-Encoding
content-type
application/javascript;charset=utf-8
cache-control
public, max-age=35, s-maxage=86400
content-disposition
attachment; filename=1.txt
content-length
154
300lo.json
m.addthis.com/live/red_lojson/
89 B
249 B
Script
General
Full URL
https://m.addthis.com/live/red_lojson/300lo.json?si=63dabce9931d65eb&bkl=0&bl=1&pdt=2180&sid=63dabce9931d65eb&pub=starbucks&rev=v8.28.8-wp&ln=en&pc=men&cb=0&ab=-&dp=customerservice.starbucks.com&fp=app%2Fcontact%2Fask%2F&fr=&of=0&pd=0&irt=0&vcl=0&md=0&ct=1&tct=0&abt=0&cdn=0&pi=1&rb=0&gen=100&chr=UTF-8&mk=Starbucks%2CStarbucks%20Coffee%20Company%2CStarbucks.com%2CStarbucks%20Corporation%2CStarbuck%2CSBUX%2CSeattle%2CSeattle%E2%80%99s%20Best%2CSeattle%E2%80%99s%20Best%20Coffee%2CSBC%2CPike%20Place%2CCoffee%2CCoffee%20Beans%2CWhole%20Bean%2CInstant%20Coffee%2CVia&colc=1675279594252&jsl=32&uvs=63dabce9169fcd0b000&skipb=1&callback=addthis.cbs.jsonp__33802156653386440
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
23.203.124.118 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a23-203-124-118.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
9b6ddd492c773b18ef9e51e7b93d5fc85da91745e51e49b7601b56ea54906c1c

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

pragma
no-cache
date
Wed, 01 Feb 2023 19:26:34 GMT
cache-control
max-age=0, no-cache, no-store, no-transform
content-disposition
attachment; filename=1.txt
content-length
89
content-type
application/javascript;charset=utf-8
sh.f48a1a04fe8dbf021b4cda1d.html
s7.addthis.com/static/ Frame 79E3
0
0

sh.f48a1a04fe8dbf021b4cda1d.html
s7.addthis.com/static/ Frame 7BC5
71 KB
26 KB
Document
General
Full URL
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html
Requested by
Host: s7.addthis.com
URL: https://s7.addthis.com/js/250/addthis_widget.js
Protocol
H2
Security
TLS 1.3, , AES_256_GCM
Server
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Reverse DNS
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General
Full URL
https://www.rnengage.com/api/1/r?Z=mi2Ergwr5&s=A45XZH-p&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=22.5.0.1-b320-sp5&e=EEpekse1&%230:redirectCount=0&%230:navType=0&a=script-page,view&n=script-page,response,i,881
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=15724800; includeSubDomains
Cache-Control
no-store
Date
Wed, 01 Feb 2023 19:26:34 GMT
Connection
keep-alive
Content-Length
43
Content-Type
image/gif
r
www.rnengage.com/api/1/ Frame BDB4
43 B
275 B
Image
General
Full URL
https://www.rnengage.com/api/1/r?Z=mi2EsQdeF&s=A45XZH-p&uh=7a373435&uc=customerservice.starbucks.com%2Fapp%2Fcontact%2Fask&b=ca52053&i=starbucks%3Astarbucksweb&f=rnw&p=Customer%20Portal&v=22.5.0.1-b320-sp5&e=EEpekse1&%230:redirectCount=0&%230:navType=0&n=script-page,load,i,3740
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
104.96.137.230 Vienna, Austria, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a104-96-137-230.deploy.static.akamaitechnologies.com
Software
/
Resource Hash
98b3d9d20e032f90aca49e9b116225d539ff6fbdb7e42c3c363f63896ac03d2a
Security Headers
Name Value
Strict-Transport-Security max-age=15724800; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Pragma
no-cache
Strict-Transport-Security
max-age=15724800; includeSubDomains
Cache-Control
no-store
Date
Wed, 01 Feb 2023 19:26:34 GMT
Connection
keep-alive
Content-Length
43
Content-Type
image/gif
button.e7f9415a2e000feaab02c86dd5802747.js
platform.twitter.com/js/
8 KB
3 KB
Script
General
Full URL
https://platform.twitter.com/js/button.e7f9415a2e000feaab02c86dd5802747.js
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:46c:e8b:1e2f:2bd:694 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (frb/6727) /
Resource Hash
ef116c4b154888a36784c143110b264cfe6528a4061c5dcc14e6431ecfbcac56

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:34 GMT
Content-Encoding
gzip
Age
682997
X-Cache
HIT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=VZ
Content-Length
2618
Last-Modified
Tue, 24 Jan 2023 21:41:06 GMT
Server
ECS (frb/6727)
Etag
"506673dbdb9085e7201e137e893cc152+gzip"
Vary
Accept-Encoding
Access-Control-Allow-Methods
GET
Content-Type
application/javascript; charset=utf-8
Access-Control-Allow-Origin
*
x-tw-cdn
VZ
Cache-Control
public, max-age=315360000
tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
platform.twitter.com/widgets/ Frame 31C6
37 KB
14 KB
Document
General
Full URL
https://platform.twitter.com/widgets/tweet_button.2b2d73daf636805223fb11d48f3e94f7.en.html
Requested by
Host: platform.twitter.com
URL: https://platform.twitter.com/widgets.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
2606:2800:234:46c:e8b:1e2f:2bd:694 , United States, ASN15133 (EDGECAST, US),
Reverse DNS
Software
ECS (frb/6727) /
Resource Hash
a7fd41fd349db8949a256323b8d9af1f86fe14bbd84214553ca70cb488a95e7b

Request headers

Referer
https://customerservice.starbucks.com/
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Access-Control-Allow-Methods
GET
Access-Control-Allow-Origin
*
Age
682987
Cache-Control
public, max-age=315360000
Content-Encoding
gzip
Content-Length
13592
Content-Type
text/html; charset=utf-8
Date
Wed, 01 Feb 2023 19:26:34 GMT
Etag
"28919252629e2fa1d4ed52f48cb66ac0+gzip"
Last-Modified
Tue, 24 Jan 2023 21:41:10 GMT
P3P
CP="CAO DSP LAW CURa ADMa DEVa TAIa PSAa PSDa IVAa IVDa OUR BUS IND UNI COM NAV INT"
Server
ECS (frb/6727)
Server-Timing
x-cache;desc= HIT,x-tw-cdn;desc=VZ
Vary
Accept-Encoding
X-Cache
HIT
x-tw-cdn
VZ
embeds
syndication.twitter.com/i/jot/
43 B
103 B
Image
General
Full URL
https://syndication.twitter.com/i/jot/embeds?l=%7B%22widget_origin%22%3A%22https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F%22%2C%22widget_frame%22%3Afalse%2C%22language%22%3A%22en%22%2C%22message%22%3A%22m%3Anocount%3A%22%2C%22context%22%3A%22rufous-eol%22%2C%22_category_%22%3A%22tfw_client_event%22%2C%22triggered_on%22%3A1675279594886%2C%22dnt%22%3Afalse%2C%22client_version%22%3A%22aaf4084522e3a%3A1674595607486%22%2C%22format_version%22%3A1%2C%22event_namespace%22%3A%7B%22client%22%3A%22tfw%22%2C%22page%22%3A%22button%22%2C%22section%22%3A%22share%22%2C%22action%22%3A%22impression%22%7D%7D&session_id=aaffd0b3242e3a266f0c6e0afc7cb93dfdb7deff
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.244.42.136 , United States, ASN13414 (TWITTER, US),
Reverse DNS
Software
tsa_o /
Resource Hash
ac8778041fdb7f2e08ceb574c9a766247ea26f1a7d90fa854c4efcf4b361a957
Security Headers
Name Value
Strict-Transport-Security max-age=631138519

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://customerservice.starbucks.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

x-response-time
113
date
Wed, 01 Feb 2023 19:26:34 GMT
strict-transport-security
max-age=631138519
last-modified
Wed, 01 Feb 2023 19:26:34 GMT
server
tsa_o
vary
Origin
content-type
image/gif
x-transaction-id
1eae1ea96232b491
cache-control
must-revalidate, max-age=600
perf
7626143928
x-connection-hash
3352f641899ed1d2a7f83e1305f6db6f791708075807e7028f04ef7d0d9bcdf2
content-length
43
truncated
/ Frame 31C6
822 B
0
Image
General
Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
bed57a09b10b5cfc83c33f5bc6205831a9db085c874bc72d096d05ad2136e4b4

Request headers

accept-language
de-DE,de;q=0.9
Referer
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Content-Type
image/svg+xml
FEppCFCt76d.png
static.xx.fbcdn.net/rsrc.php/v3/yD/r/ Frame F581
299 B
545 B
Image
General
Full URL
https://static.xx.fbcdn.net/rsrc.php/v3/yD/r/FEppCFCt76d.png
Requested by
Host: www.facebook.com
URL: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df285ae791268138%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1a8e8e16437f84%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a03:2880:f083:100:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
d65f4b2e8eee94ddc7f762d098de19558d879a3b597c8913b4d075532e3ed4b4
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.facebook.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 19:26:35 GMT
x-content-type-options
nosniff
content-md5
OIlAxCmR79nrM/Ez4ygGlg==
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
299
x-fb-rlafr
0
x-fb-debug
ePUPBnlyRTZ/44obnOkh6c6cHJA082IoF4nJliBngXEpvA2e8Z+GCbb4B6VjMELnM/A6jcV8H2jlBWMsAldvAg==
x-fb-trip-id
1679558926
last-modified
Mon, 01 Jan 2001 08:00:00 GMT
content-type
image/png
access-control-allow-origin
*
origin-agent-cluster
?0
cache-control
public,max-age=31536000,immutable
timing-allow-origin
*
expires
Fri, 26 Jan 2024 03:41:31 GMT
GjQsWls1HUc.js
static.xx.fbcdn.net/rsrc.php/v3iEpO4/yA/l/en_US/ Frame F581
526 KB
135 KB
XHR
General
Full URL
https://static.xx.fbcdn.net/rsrc.php/v3iEpO4/yA/l/en_US/GjQsWls1HUc.js?_nc_x=Ij3Wp8lg5Kz
Requested by
Host: www.facebook.com
URL: https://www.facebook.com/v2.6/plugins/like.php?action=like&app_id=172525162793917&channel=https%3A%2F%2Fstaticxx.facebook.com%2Fx%2Fconnect%2Fxd_arbiter%2F%3Fversion%3D46%23cb%3Df285ae791268138%26domain%3Dcustomerservice.starbucks.com%26is_canvas%3Dfalse%26origin%3Dhttps%253A%252F%252Fcustomerservice.starbucks.com%252Ff1a8e8e16437f84%26relation%3Dparent.parent&color_scheme=light&container_width=0&font=verdana&height=21&href=https%3A%2F%2Fcustomerservice.starbucks.com%2Fapp%2Fcontact%2Fask%2F&layout=button_count&locale=en_US&sdk=joey&send=false&share=false&show_faces=false&width=97
Protocol
H3
Security
QUIC, , AES_128_GCM
Server
2a03:2880:f083:100:face:b00c:0:3 Frankfurt am Main, Germany, ASN32934 (FACEBOOK, US),
Reverse DNS
Software
/
Resource Hash
b86bf4bef1f1b6eb06aa63442cf15cc81fa83daf1197e5c3a98bed5bd07be398
Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://www.facebook.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

date
Wed, 01 Feb 2023 19:26:35 GMT
content-encoding
br
x-content-type-options
nosniff
content-md5
LNa2RHMwWJDXcU4E4qXhAA==
document-policy
force-load-at-top
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400
content-length
138240
x-fb-rlafr
0
x-fb-debug
/cBb4DYkEr4WgJldRVQXhr7eJD4wDGPMPZiFreMJKI9XjX+ztU6MjnFabv28VOPemCvof3xaqg3+xGbJ3MsG6Q==
last-modified
Mon, 01 Jan 2001 08:00:00 GMT
vary
Origin
content-type
application/x-javascript; charset=utf-8
access-control-allow-origin
https://www.facebook.com
origin-agent-cluster
?0
cache-control
public,max-age=31536000,immutable
timing-allow-origin
*
priority
u=1
expires
Wed, 31 Jan 2024 19:53:19 GMT
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/
100 B
831 B
XHR
General
Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Requested by
Host: customerservice.starbucks.com
URL: https://customerservice.starbucks.com/euf/core/3.7/js/4.308/min/RightNow.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.107.92 -, , ASN (),
Reverse DNS
Software
/
Resource Hash
af2f50bd3b62ca167c29bcbabad596cb88d7d4dcc929526c2abb3780767fe67f
Security Headers
Name Value
Strict-Transport-Security max-age=31536000, max-age=31536000

Request headers

Referer
https://customerservice.starbucks.com/
RNT_REFERRER
https://customerservice.starbucks.com/app/contact/ask/
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Date
Wed, 01 Feb 2023 19:26:47 GMT
Strict-Transport-Security
max-age=31536000, max-age=31536000
RNT-JN-Ext-UUID
714d6475-c53e-4bd5-995a-8147fce309e9
RNT-CTime
D=192893 t=1675279606936197
Age
0
RNT-Machine
0.81
Connection
keep-alive
Content-Length
100
F5_do_compression
yes
RNT-JN-Int-UUID
5a4bdca7-df2e-4e93-a7e2-8d038902ffb4
Content-Type
application/json
Access-Control-Allow-Origin
https://customerservice.starbucks.com
RNT-Time
D=189343 t=1675279606938372
Cache-Control
public, s-maxage=12, max-age=12
Access-Control-Allow-Credentials
true
RNT-JN-Int-Machine
42.3
RNT-CMachine
0.33
RNT-JN-Ext-Machine
43.2
Expires
Wed, 01 Feb 2023 19:26:59 GMT
ConditionalChatLink
starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ Frame
0
0
Preflight
General
Full URL
https://starbucksweb.widget.custhelp.com/ci/ajaxRequest/getChatQueueAndInformation/wait_threshold/2400/min_agents_avail/0/interface_id/3/cookies_enabled/true/cacheable/true/avail_type/sessions/ccl/true/name/ConditionalChatLink
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
147.154.107.92 -, , ASN (),
Reverse DNS
Software
/
Resource Hash
Security Headers
Name Value
Strict-Transport-Security max-age=31536000 max-age=31536000

Request headers

Accept
*/*
Access-Control-Request-Headers
rnt_referrer
Access-Control-Request-Method
GET
Origin
https://customerservice.starbucks.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/109.0.5414.119 Safari/537.36

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
RNT_REFERRER,X-Requested-With
Access-Control-Allow-Methods
GET, POST
Access-Control-Allow-Origin
https://customerservice.starbucks.com
Access-Control-Max-Age
86400
Cache-Control
public, s-maxage=12, max-age=12
Connection
keep-alive
Content-Length
100
Content-Type
application/json
Date
Wed, 01 Feb 2023 19:26:47 GMT
F5_do_compression
yes
RNT-CMachine
0.33
RNT-CTime
D=207291 t=1675279606802259
RNT-JN-Ext-Machine
43.2
RNT-JN-Ext-UUID
1a5559fb-7e60-46a0-b1eb-95bba118dd36
RNT-JN-Int-Machine
42.3
RNT-JN-Int-UUID
2bf81da5-ca54-41c2-887c-6e4ef9bd7108
RNT-Machine
0.74
RNT-Time
D=204175 t=1675279606804097
Strict-Transport-Security
max-age=31536000 max-age=31536000

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
virtualassistant-nonprod.starbucks.com
URL
https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Domain
s7.addthis.com
URL
https://s7.addthis.com/static/sh.f48a1a04fe8dbf021b4cda1d.html

Verdicts & Comments Add Verdict or Comment

60 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 object| oncontentvisibilityautostatechange function| initSdk function| newSession function| chatBegan object| _gaq object| pageTracker function| sendTrackEvent object| YUI_config function| atwpjp string| _atd function| _euc function| _duc object| _atc string| _atr object| addthis string| addthis_pub function| emdot object| _ate object| _adr object| addthis_conf function| addthis_open function| addthis_close function| addthis_sendto object| _gat object| gaGlobal boolean| __@@##MUH function| YUI object| RightNow function| EJS object| _rnq string| _yuid object| Custom object| addthis_config function| scanline object| regex object| line string| pPath string| tPath string| fPath string| sPath string| iPath string| yPath object| xmlhttp object| client function| doStuff object| addthis_share string| passthrough function| __orig__fbAsyncInit function| fbAsyncInit object| FB object| __twttrll object| twttr object| __twttr object| __buffer

12 Cookies

Domain/Path Name / Value
l.a.starbucks.com/ Name: ASP.NET_SessionId
Value: invq4lel22tug5cio1qakwgj
l.a.starbucks.com/ Name: BIGipServercnv_ats_ssl_pool
Value: !NA4l03ddjyNxoXB6OZXeE4ohk16Q6lo6V1b0Fa0TOpFW2LYDPdjMRDLefyU1wTVU8fLYhLYxFiB0mkQ=
customerservice.starbucks.com/ Name: cp_session
Value: fU94NW2mKyBfodznsyc4CPqgkW3__ePhPOMANtuRG4r1DAyOPKkBpgk_eH6~tvjuNkg6VinY3tqoQ83qWB_IOeLQ76dlG~1YxaQqZxXNPuXAuZt1w7UIgfSyxrYQRaV9oaG9~3lwf6qI~eVWV14j9N4Cv8_NeP2grjoUB70eTAVbMGG3qkOChI4OsWuQZgXePkKhMEXBxLe~JugTMnfWiKm4ehzpFnTSQKIf4Dzxrmh3jZv1k6hFea30XxRD9ujgv6KQ1dtaV65vwDrS0UuCjvIKMKE559W4Pck31DWJNX8QTd77hiIrTM25TUw1Z9O2Et8U1kE5vBjFnCleDahvyUwj3Q_SThm3CLrfh7rfZhIN~3XpMqjQxzmxay_6pQA6k5kK8fOSMflXr_0pYgNBotUkS5mpbW3pbhfqFqRIUNzFWR5~KP0a~muRHzq3ADu0HlhcGT1rzx~2W_X4RSGCnflgb9fUQ5LmztnYQXpFC8h~VAIyJLnHLhEA!!
.starbucks.com/ Name: __utma
Value: 246673883.135822234.1675279594.1675279594.1675279594.1
.starbucks.com/ Name: __utmc
Value: 246673883
.starbucks.com/ Name: __utmz
Value: 246673883.1675279594.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.starbucks.com/ Name: __utmt
Value: 1
.starbucks.com/ Name: __utmb
Value: 246673883.1.10.1675279594
customerservice.starbucks.com/ Name: __atuvc
Value: 1%7C5
customerservice.starbucks.com/ Name: __atuvs
Value: 63dabce9169fcd0b000
.addthis.com/ Name: uvc
Value: 1%7C5
.addthis.com/ Name: loc
Value: MDAwMDBFVURFQlkyMjkzMTkwMTAwNTAwMDBDSA==

4 Console Messages

Source Level URL
Text
network error URL: https://virtualassistant-nonprod.starbucks.com/web-sdk.js
Message:
Failed to load resource: net::ERR_NAME_NOT_RESOLVED
rendering error URL: https://customerservice.starbucks.com/app/contact/ask/(Line 69)
Message:
Error: <path> attribute d: Expected number, "…9 6.41 5 5 6.41 10.*************…".
network error URL: https://www.starbucks.com/static/js/library/modernizr.custom.js
Message:
Failed to load resource: the server responded with a status of 404 ()
network error URL: https://s3.amazonaws.com/ki.js/18853/40C.js
Message:
Failed to load resource: the server responded with a status of 403 (Forbidden)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors DENY
Strict-Transport-Security max-age=31536000
X-Content-Security-Policy frame-ancestors DENY
X-Frame-Options DENY

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

connect.facebook.net
customerservice.starbucks.com
l.a.starbucks.com
m.addthis.com
platform.twitter.com
s3.amazonaws.com
s7.addthis.com
ssl.google-analytics.com
starbucksweb.widget.custhelp.com
static.xx.fbcdn.net
stats.g.doubleclick.net
syndication.twitter.com
v1.addthisedge.com
virtualassistant-nonprod.starbucks.com
www.facebook.com
www.rnengage.com
www.starbucks.com
z.moatads.com
s7.addthis.com
virtualassistant-nonprod.starbucks.com
104.244.42.136
104.87.134.140
104.96.137.230
147.154.106.13
147.154.107.92
173.213.4.70
23.203.124.118
23.203.125.127
2606:2800:234:46c:e8b:1e2f:2bd:694
2a00:1450:400d:806::2008
2a00:1450:4025:401::9d
2a03:2880:f083:100:face:b00c:0:3
2a03:2880:f176:181:face:b00c:0:25de
54.231.134.48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