www.usertesting.com Open in urlscan Pro
151.101.130.49  Public Scan

Submitted URL: http://usertesting.com/
Effective URL: https://www.usertesting.com/
Submission: On November 28 via manual from ET — Scanned from DE

Form analysis 1 forms found in the DOM

<form id="mktoForm_1419" class="ut-marketo-form hidden marketo-form-loading"></form>

Text Content

Skip to main content


MAIN MENU (2022)

usertesting-u-logo Search the site
 * Go to the UserTesting Homepage Go to the UserTesting Homepage
   usertesting-u-logo
   
 * Solutions
    * * Teams
      * Design
      * Digital product teams
      * Executives
      * Marketing
      * Product
      * UX leaders
      * UX researchers
    * * Company size
      * Startup
      * Small business
      * Mid-market
      * Enterprise
    * * Industries
      * Automotive
      * Consumer technology
      * Ecommerce
      * Financial services
      * Gaming and gambling
      * Healthcare
      * Media and entertainment
      * Travel and hospitality
    * * Capabilities
      * Integrations and plugins
      * Mobile testing
      * Pro services
      * Templates

 * Platform
    * * Features
      * Platform overview
      * Customer Experience Narrative
      * CxN Audience Management
      * Data and machine learning
      * Human Insight Management
      * Plans

 * Company
    * * About UserTesting
      * About us
      * Executive team
      * Investor relations
      * Newsroom
      * Partners
    * * Careers at UserTesting
      * Careers
      * Inclusion and diversity
    * * Initiatives and programs
      * Charitable giving
      * Customer research program
      * Education program
      * OneWorld
      * User Tested

 * Resources
    * * Digital resources
      * All resources
      * Blog
      * Customer stories
      * Glossary
      * Guides
      * Industry reports
      * Podcasts
      * Template gallery
      * Topics
    * * Training and forums
      * Product releases
      * UserTesting University
      * UserTesting CommUnity
      * Events
      * Human Insight User Groups
      * Customer conference (THiS)
      * Virtual and in-person events
      * Webinars

 * Contact us
   
 * Get paid to test
   
 * Log in
   

 * en
    * English
    * Deutsch
    * Français


HEADER TOP

 * Log in
 * Get paid to test

 * en
    * English
    * Deutsch
    * Français

Close
All Sources UserTesting.com Knowledgebase


SEARCH



Not finding what you’re looking for?

Try one of these queries instead:


Search the site
 * en
    * English
    * Deutsch
    * Français


HEADER TOP

 * Log in
 * Get paid to test


UTILITY MENU

 * Request trial


EXPERIENCE THE DELIGHT EXPERIENCE THE SIGHS EXPERIENCE THE SMILES EXPERIENCE THE
FROWNS EXPERIENCE THE CONFUSION

Hear what your audience is saying and see what they mean. So you can create
better experiences.
Request trialSee how it works
Image







HOW IT WORKS

TargetAskWatchLearnShare


TARGET YOUR CUSTOMERS 

Target the UserTesting Contributor Network or connect with your own audiences.
Learn more

Explore platform   Explore plans


ASK YOUR CUSTOMERS

Create a test plan to ask any question or request people to perform
tasks—anything from UI, UX design, holistic CX, and more.
Learn more

Explore platform   Explore plans


WATCH YOUR CUSTOMERS’ EXPERIENCE 

CxNs give you a first-hand view of your customers’ experience through video.
Watch their experience and hear the inflection in their voice.
Learn more

Explore platform   Explore plans


LEARN FROM YOUR CUSTOMERS 

Build customer empathy and intuition quickly with visualizations, transcripts,
metrics, and analysis. Learn from digital and real-world interactions.
Learn more

Explore platform   Explore plans


SHARE YOUR INSIGHTS 

Share insights easily across the organization. Create highlight reels, download,
export, or share in your favorite tools like Slack, JIRA, and Trello.
Learn more

Explore platform   Explore plans



POWERING OVER 2,500 OF THE WORLD’S TOP BRANDS

This is a carousel might have auto-rotating slides enabled. Activate any of the
buttons to disable rotation. Use Next and Previous buttons to navigate, or jump
to a slide using the slide dots.

"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft


"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft


"To help our customers launch the most compelling digital experiences, we
partner with UserTesting to bring human insight into our design process,
empowering us with a higher degree of confidence."

Jaime Vasquez | Principal Experience Architect & Digital Strategist, Adobe
Consulting


"Our CEO, Satya Nadella, tells us often that the source of innovation comes from
having a deep sense of empathy. And it's true, empathy makes us better
innovators. Today, Microsoft is stronger than ever. UserTesting helps our entire
company get feedback from our customers at every single point in the journey."

Tom Lorusso | Xbox Principal User Research Manager, Microsoft

 * 
 * 



See customer stories


SOLUTIONS FOR EVERY TEAM


UX AND DESIGN

Understand needs and design solutions Learn more


EXECUTIVES

Give every team access to real human insight Learn more


PRODUCT

Feedback at each stage of the product development process Learn more


MARKETING

Drive growth and ensure your messaging resonates Learn more


CUSTOMER EMPATHY FOR EVERY EXPERIENCE

Whether you're focused on UI, UX, UX Design, CX, or something else altogether,
check out these resources to learn more about keeping your customer at the
center of the experiences you create.


UI VS. UX

Understand the differences between UI and UX and how human insight can help with
both.


UX DESIGN FOR EVERY EXPERIENCE

No matter how you define UX design, keeping your customer at the center is what
experts agree matters most


TESTING CX

Customer-centricity is an ever-evolving goal. Learn why testing a holistic view
of your experiences is the best way to ensure great CX.
SVG



WHAT'S NEW?

Check out the latest news, insights, features, tips, thought leadership, and
more!

This is a carousel might have auto-rotating slides enabled. Activate any of the
buttons to disable rotation. Use Next and Previous buttons to navigate, or jump
to a slide using the slide dots.

New guide: HIPAA and human insight

A guide for UX, UI, CX, and design professionals to test human health
experiences in the age of HIPAA compliance.

Access now
New guide: Rescue retail and ecommerce budgets

See firsthand why some buyers don't convert and learn how to win back your
budget.

Get the guide
New templates: Optimize for data privacy

Optimize data privacy for transparency, accessibility, and trust

View template
Solutions for digital product teams

Connect every team with real users at scale, and in real time throughout the
entire lifecycle

For digital teams
How to get better research and insights

Discover how a Research Manager at Equinox keeps customer experiences in great
shape through continuous customer feedback and insight.

Read now
Customer story: Costa Coffee

Discover how Costa Coffee brews up great customer experiences with human insight

Read customer story
New guide: actionable use cases for every team

Use this guide for practical use cases for every team, at every stage of your
product's development.

Get the guide
How to leverage unexpected user feedback

Learn how the team at USA TODAY embraces unexpected feedback to create engaging,
memorable experiences.

Read now
UserTesting for financial services

Innovate and optimize experiences to drive trust and customer loyalty.

For financial services
October 2022 product release

Check out our latest features and enhancements that help teams access, scale,
and leverage valuable customer insight, across your organization.

Learn more
New guide: HIPAA and human insight

A guide for UX, UI, CX, and design professionals to test human health
experiences in the age of HIPAA compliance.

Access now
New guide: Rescue retail and ecommerce budgets

See firsthand why some buyers don't convert and learn how to win back your
budget.

Get the guide
New templates: Optimize for data privacy

Optimize data privacy for transparency, accessibility, and trust

View template
Solutions for digital product teams

Connect every team with real users at scale, and in real time throughout the
entire lifecycle

For digital teams
How to get better research and insights

Discover how a Research Manager at Equinox keeps customer experiences in great
shape through continuous customer feedback and insight.

Read now
Customer story: Costa Coffee

Discover how Costa Coffee brews up great customer experiences with human insight

Read customer story
New guide: actionable use cases for every team

Use this guide for practical use cases for every team, at every stage of your
product's development.

Get the guide
How to leverage unexpected user feedback

Learn how the team at USA TODAY embraces unexpected feedback to create engaging,
memorable experiences.

Read now
 * 
 * 
 * 
 * 
 * 


REAL HUMAN INSIGHT, DELIVERED REAL FAST

Watch real people engage with your products, apps, or services, and easily get a
vivid, first-person understanding of any experience.
Request trial

Real. Human. Insight.


FOOTER MENU (2022)

 * UserTesting
   * Login
   * Contact us
   * 1 (888) 877‒1882
   
   * Social Channels
     
     * 
     * 
     * 
     * 
   * Language
     * English
     * German
     * French
 * Solutions
   * Team solutions
   * Executives
   * Product and design
   * UX leaders
   * UX researchers
   * Capabilities
     * Integrations and plugins
     * Mobile testing
     * Pro services
 * Platform
   * Platform overview
   * Human insight platform
   * Getting started
     * Plans
 * Company
   * About UserTesting
   * About us
   * Executive team
   * Press
   * Investor relations
   * Careers at UserTesting
     * Careers
     * Diversity and inclusion
   * Giving back
     * Charitable giving program
     * Education partner program
 * Resources
   * Digital resources
   * All resources
   * Blog
   * Customers
   * Ebooks
   * Events
   * Human insight
   * Industry reports
   * Podcasts
   * Webinars
   * Additional resources and information
     * UserTesting CommUnity
     * UserTesting University
 * Support
   * Trust Center
   * Cookie policy
   * GDPR policy
   * Privacy policy
   * Legal
     * Privacy center
     * Contributor help
     * Customer terms
     * Customer FAQ
     * Anti-Corruption policy
     * Export overview
     * Customer help
   * Other
     * Bug bounty

1 (888) 877-1882

 * 
 * 
 * 
 * 

© UserTesting 2022
Close


REQUEST TRIAL





Oh no! We're unable to display this form.

Please check that you’re not running an adblocker and if you are please
whitelist usertesting.com.

If you’re still having problems please drop us an email.

By submitting the form I agree to the Privacy Policy and Terms of Use.

Close
UserTesting Overview