support.letterman.ai Open in urlscan Pro
44.194.59.71 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://support.letterman.ai/
Effective URL:
https://support.letterman.ai/support/home
Submission: On March 14 via api (March 14th 2024, 12:38:23 am UTC) from US — Scanned from US

Summary HTTP 19 Redirects Links 3 Behaviour Indicators

Summary

This website contacted 8 IPs in 1 countries across 6 domains to perform 19 HTTP transactions. The main IP is 44.194.59.71, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.letterman.ai.
TLS certificate: Issued by R3 on March 12th 2024. Valid for: 3 months.

This is the only time support.letterman.ai was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 9	44.194.59.71 44.194.59.71	14618 (AMAZON-AES) (AMAZON-AES)
1	2607:f8b0:400... 2607:f8b0:4006:80d::200a	15169 (GOOGLE) (GOOGLE)
2	2607:f8b0:400... 2607:f8b0:4006:81f::2003	15169 (GOOGLE) (GOOGLE)
2	52.216.206.29 52.216.206.29	16509 (AMAZON-02) (AMAZON-02)
1	13.225.63.99 13.225.63.99	16509 (AMAZON-02) (AMAZON-02)
2	108.139.47.80 108.139.47.80	16509 (AMAZON-02) (AMAZON-02)
1	18.164.116.24 18.164.116.24	16509 (AMAZON-02) (AMAZON-02)
2	54.160.7.164 54.160.7.164	14618 (AMAZON-AES) (AMAZON-AES)
19	8

9 44.194.59.71 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-44-194-59-71.compute-1.amazonaws.com

support.letterman.ai	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2607:f8b0:4006:80d::200a (United States)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2607:f8b0:4006:81f::2003 (United States)

ASN15169 (GOOGLE, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.216.206.29 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com

s3.amazonaws.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 13.225.63.99 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-225-63-99.ewr53.r.cloudfront.net

static.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 108.139.47.80 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-108-139-47-80.jfk50.r.cloudfront.net

cdn.freshdev.io	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 18.164.116.24 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-164-116-24.jfk50.r.cloudfront.net

cdn.heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 54.160.7.164 (United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-160-7-164.compute-1.amazonaws.com

heapanalytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
9	letterman.ai 1 redirects support.letterman.ai	1 MB
3	heapanalytics.com cdn.heapanalytics.com — Cisco Umbrella Rank: 776 heapanalytics.com — Cisco Umbrella Rank: 686	37 KB
3	freshdev.io static.freshdev.io — Cisco Umbrella Rank: 30951 cdn.freshdev.io — Cisco Umbrella Rank: 40224	26 KB
2	amazonaws.com s3.amazonaws.com	12 KB
2	gstatic.com fonts.gstatic.com	30 KB
1	googleapis.com fonts.googleapis.com — Cisco Umbrella Rank: 30	1 KB
19	6

	Domain	Requested by
9	support.letterman.ai	1 redirects support.letterman.ai
2	heapanalytics.com
2	cdn.freshdev.io	static.freshdev.io cdn.freshdev.io
2	s3.amazonaws.com	support.letterman.ai
2	fonts.gstatic.com	fonts.googleapis.com
1	cdn.heapanalytics.com	cdn.freshdev.io
1	static.freshdev.io	support.letterman.ai
1	fonts.googleapis.com	support.letterman.ai
19	8

This site contains links to these domains. Also see Links.

Domain
app.letterman.ai
www.freshworks.com

Subject Issuer	Validity	Valid
support.letterman.ai R3	`2024-03-12` - `2024-06-10`	3 months	crt.sh
upload.video.google.com GTS CA 1C3	`2024-02-19` - `2024-05-13`	3 months	crt.sh
*.gstatic.com GTS CA 1C3	`2024-02-19` - `2024-05-13`	3 months	crt.sh
s3.amazonaws.com Amazon RSA 2048 M01	`2024-02-08` - `2025-01-11`	a year	crt.sh
*.freshdev.io Amazon RSA 2048 M01	`2023-08-14` - `2024-09-11`	a year	crt.sh
cdn.heapanalytics.com Amazon RSA 2048 M01	`2023-06-29` - `2024-07-27`	a year	crt.sh
heapanalytics.com Amazon RSA 2048 M02	`2023-11-09` - `2024-12-08`	a year	crt.sh

This page contains 2 frames:

Primary Page: https://support.letterman.ai/support/home
Frame ID: CDA3862D887A39F4F7850A57479750F1
Requests: 15 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 4BB7B7D369A6172669ADB51978269780
Requests: 4 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

Support : Letterman Newsletter Support

Page URL History Show full URLs

https://support.letterman.ai/ HTTP 302
https://support.letterman.ai/support/home Page URL

Detected technologies

Svelte (JavaScript frameworks) Expand

Overall confidence: 100%
Detected patterns

<[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Heap (Analytics) Expand

Overall confidence: 100%
Detected patterns

heap-\d+\.js

Page Statistics

19
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

1
Countries

1429 kB
Transfer

2544 kB
Size

3
Cookies

3 Outgoing links

These are links going to different origins than the main page.

URL: https://app.letterman.ai/
Title: Letterman Newsletter Support

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/freshdesk/?utm_source=portal&utm_medium=reflink&utm_campaign=portal_reflink
Title: Freshdesk

Search URL Search Domain Scan URL

URL: https://www.freshworks.com/privacy/
Title: Privacy policy

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://support.letterman.ai/ HTTP 302
https://support.letterman.ai/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

19 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request home Show response
support.letterman.ai/support/
Redirect Chain

https://support.letterman.ai/
https://support.letterman.ai/support/home

12 KB
5 KB

110ms
109ms

Document
text/html

44.194.59.71
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.letterman.ai/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

44.194.59.71 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-44-194-59-71.compute-1.amazonaws.com

Software

fwe /

Resource Hash

d42726e0c8653a2b43fb042f3aa2c0cdf6de3fcbaef9b742e295fcbbe212dcd5

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
accept-language: en-US,en;q=0.9

Response headers

cache-control: max-age=0, private, must-revalidate
content-encoding: gzip
content-type: text/html; charset=utf-8
date: Thu, 14 Mar 2024 00:38:18 GMT
etag: W/"581af874807f3fdb5d9bcf15f6259e76"
nel: { "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server: fwe
status: 200 OK
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 43
x-fw-ratelimiting-managed: true
x-ratelimit-limit: 300
x-ratelimit-remaining: 299 199
x-ratelimit-reset: 140324003918
x-ratelimit-total: 200
x-ratelimit-used-currentrequest: 1
x-request-id: 8313854f-3d88-46d7-8da7-23f89bacd786
x-trace-id: 00-6f290fb3cf67a097c491f039402543e2-266ab2cc5bcdf6ef-00
x-xss-protection: 1; mode=block

Redirect headers

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content-type: text/html; charset=utf-8
date: Thu, 14 Mar 2024 00:38:17 GMT
expires: Fri, 01 Jan 1990 00:00:00 GMT
location: https://support.letterman.ai/support/home
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pragma: no-cache
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server: fwe
status: 302 Found
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
x-envoy-upstream-service-time: 41
x-frame-options: SAMEORIGIN
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x-trace-id: 00-de51e7d1585e792a42f8f168364548d9-89343d36d88f2cd0-00
x-xss-protection: 1; mode=block

GET
H2 200 theme.css
support.letterman.ai/assets/cdn/portal/styles/ 1 MB
117 KB 92ms
89ms Stylesheet
text/css 44.194.59.71
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.letterman.ai/assets/cdn/portal/styles/theme.css

Requested by

Host: support.letterman.ai
URL: https://support.letterman.ai/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

44.194.59.71 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-44-194-59-71.compute-1.amazonaws.com

Software

fwe /

Resource Hash

953e5072c84e454782a58c962f897e5ff572cb6c7f9a3e8237411cbbfe450c5a

Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.letterman.ai/support/home
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Thu, 14 Mar 2024 00:38:18 GMT
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date: Thu, 14 Mar 2024 00:38:18 GMT
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https://support.letterman.ai/assets/cdn/portal/vendor.js

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date: Thu, 14 Mar 2024 00:38:18 GMT
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AMAZON-AES

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Full URL

https://support.letterman.ai/assets/cdn/portal/scripts/head.js

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Host: support.letterman.ai
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date: Thu, 14 Mar 2024 00:38:18 GMT
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date: Thu, 14 Mar 2024 00:38:18 GMT
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GET
H2 200 en.js Show response
support.letterman.ai/assets/cdn/portal/scripts/locales/ 3 KB
7 KB 91ms
91ms Script
application/javascript 44.194.59.71
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.letterman.ai/assets/cdn/portal/scripts/locales/en.js

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Host: support.letterman.ai
URL: https://support.letterman.ai/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

fwe /

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Response headers

date: Thu, 14 Mar 2024 00:38:18 GMT
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GET
H2 200 marketplace.js Show response
support.letterman.ai/assets/cdn/portal/scripts/ 124 KB
128 KB 88ms
88ms Script
application/javascript 44.194.59.71
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://support.letterman.ai/assets/cdn/portal/scripts/marketplace.js

Requested by

Host: support.letterman.ai
URL: https://support.letterman.ai/support/home

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

44.194.59.71 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

fwe /

Resource Hash

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date: Thu, 14 Mar 2024 00:38:18 GMT
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Response headers

date: Thu, 14 Mar 2024 00:38:18 GMT
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status: 200 OK
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content-length: 2530
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x-trace-id: 00-9853c6c6f38009a7cee23ec9a75564d1-53ec257d0ee3d1d9-00
server: fwe
etag: "2f72718a8ff92fc5d1a614838e00f3c97d63b6aeae683d9dc83664a4e7a510e6"
vary: Accept-Encoding
report-to: { "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
content-type: application/javascript
x-fw-ratelimiting-managed: false
cache-control: public, must-revalidate

GET
H2 200 6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 15 KB
15 KB 200ms
65ms Font
font/woff2 2607:f8b0:4006:81f::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7l.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2607:f8b0:4006:81f::2003 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.letterman.ai
accept-language: en-US,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Wed, 13 Mar 2024 20:49:06 GMT
x-content-type-options: nosniff
age: 13752
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14892
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:56 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Thu, 13 Mar 2025 20:49:06 GMT

GET
H2 200 6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2
fonts.gstatic.com/s/sourcesanspro/v22/ 14 KB
15 KB 216ms
80ms Font
font/woff2 2607:f8b0:4006:81f::2003
GOOGLE

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Full URL

https://fonts.gstatic.com/s/sourcesanspro/v22/6xKydSBYKcSV-LCoeQqfX1RYOo3i54rwlxdu.woff2

Requested by

Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2607:f8b0:4006:81f::2003 , United States, ASN15169 (GOOGLE, US),

Reverse DNS

Software

sffe /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://fonts.googleapis.com/
Origin: https://support.letterman.ai
accept-language: en-US,en;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Wed, 13 Mar 2024 20:48:44 GMT
x-content-type-options: nosniff
age: 13774
content-security-policy-report-only: require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy: cross-origin
alt-svc: h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length: 14824
x-xss-protection: 0
last-modified: Thu, 01 Jun 2023 22:52:55 GMT
server: sffe
cross-origin-opener-policy: same-origin; report-to="apps-themes"
report-to: {"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
expires: Thu, 13 Mar 2025 20:48:44 GMT

GET
H/1.1 200
OK JpAkVnBTzopJ3-gaSLJHLHYe1sXE6W0ovw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151070458365/logo/ 6 KB
6 KB 251ms
122ms Image
image/png 52.216.206.29
AMAZON-02

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Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151070458365/logo/JpAkVnBTzopJ3-gaSLJHLHYe1sXE6W0ovw.png
Requested by: Host: support.letterman.ai
URL: https://support.letterman.ai/support/home
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.206.29 Ashburn, United States, ASN16509 (AMAZON-02, US),
Reverse DNS: s3-1.amazonaws.com
Software: AmazonS3 /
Resource Hash: 087c2ab7b371303352d8ef7feb9f88cecd4bbfc5e151359f1f93160d1235ea1a

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.letterman.ai/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

Date: Thu, 14 Mar 2024 00:38:19 GMT
x-amz-version-id: J0FkNVRkZTET1Ev0Ku2Mqca3zIwjCRSK
Last-Modified: Tue, 12 Mar 2024 19:00:47 GMT
Server: AmazonS3
x-amz-request-id: WN162YMV1FJXZY0Q
ETag: "f42fe0e799ffc5afa2dd2cf381375f6c"
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GET
H2 200 fresh_parent.js Show response
static.freshdev.io/fdk/2.0/assets/ 78 KB
19 KB 241ms
69ms Script
application/javascript 13.225.63.99
AMAZON-02

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Full URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Requested by: Host: support.letterman.ai
URL: https://support.letterman.ai/assets/cdn/portal/scripts/marketplace.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 13.225.63.99 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
Resource Hash: b259892aa619609ef5ab5791f9db3e5f286f77d3e6e3bd83306181285566a70a

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.letterman.ai/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

x-amz-version-id: GMQ.ecYNK70Cmc.GeJVy1nFNq8GJsVef
content-encoding: gzip
via: 1.1 6cf3377e93378c7e591abeecafea2e6a.cloudfront.net (CloudFront)
date: Thu, 14 Mar 2024 00:18:43 GMT
x-amz-cf-pop: EWR53-C1
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x-amz-server-side-encryption: AES256
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x-amz-replication-status: COMPLETED
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server: AmazonS3
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vary: Accept-Encoding
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x-amz-cf-id: Z8GxDpNvqRh1j8VgrXQEcD9trTSEXy3Ks6eiT6mpb2u452WhIuAlHA==

GET
H/1.1 200
OK JpAkVnBTzopJ3-gaSLJHLHYe1sXE6W0ovw.png
s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151070458365/logo/ 6 KB
6 KB 70ms
69ms Image
image/png 52.216.206.29
AMAZON-02

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Show headers Download Go to Show image

Full URL: https://s3.amazonaws.com/cdn.freshdesk.com/data/helpdesk/attachments/production/151070458365/logo/JpAkVnBTzopJ3-gaSLJHLHYe1sXE6W0ovw.png
Requested by: Host: support.letterman.ai
URL: https://support.letterman.ai/assets/cdn/portal/scripts/bottom.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.216.206.29 Ashburn, United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
Resource Hash: 087c2ab7b371303352d8ef7feb9f88cecd4bbfc5e151359f1f93160d1235ea1a

Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.letterman.ai/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

Date: Thu, 14 Mar 2024 00:38:20 GMT
x-amz-version-id: J0FkNVRkZTET1Ev0Ku2Mqca3zIwjCRSK
Last-Modified: Tue, 12 Mar 2024 19:00:47 GMT
Server: AmazonS3
x-amz-request-id: 2SNYP2HCK6137RR0
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GET
H2 200 marketplace-heap.js Show response
cdn.freshdev.io/assets/ 12 KB
5 KB 212ms
61ms Script
application/javascript 108.139.47.80
AMAZON-02

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Full URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by: Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.139.47.80 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

accept-language: en-US,en;q=0.9
Referer: https://support.letterman.ai/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Wed, 13 Mar 2024 19:14:53 GMT
content-encoding: gzip
via: 1.1 b4d4149b3eab97748926fd7af4eba404.cloudfront.net (CloudFront)
last-modified: Mon, 12 Feb 2024 13:19:08 GMT
server: AmazonS3
x-amz-cf-pop: JFK50-P1
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x-amz-server-side-encryption: AES256
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vary: Accept-Encoding, Origin
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content-type: application/javascript
cache-control: max-age=86400,public
x-amz-cf-id: KvBhljxTXVuy2S32py2HNb_xsblxEfVI-YvxR-UWHhcXMi_VktJmvw==

GET
H2 200 heap_receiver.html Show response
cdn.freshdev.io/assets/ Frame 4BB7 2 KB
1 KB 63ms
62ms Document
text/html 108.139.47.80
AMAZON-02

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Full URL: https://cdn.freshdev.io/assets/heap_receiver.html
Requested by: Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 108.139.47.80 , United States, ASN16509 (AMAZON-02, US),
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Software: AmazonS3 /
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Request headers

Referer: https://support.letterman.ai/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36
accept-language: en-US,en;q=0.9

Response headers

age: 19148
cache-control: max-age=86400,public
content-encoding: gzip
content-type: text/html
date: Wed, 13 Mar 2024 19:19:12 GMT
etag: W/"8077760d5f7c5f7d57cc14c0b03b52d4"
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vary: Accept-Encoding Origin
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x-amz-cf-pop: JFK50-P1
x-amz-server-side-encryption: AES256
x-cache: Hit from cloudfront

GET
H2 200 heap-1649052351.js Show response
cdn.heapanalytics.com/js/ Frame 4BB7 114 KB
37 KB 247ms
70ms Script
application/javascript 18.164.116.24
AMAZON-02

General

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Full URL

https://cdn.heapanalytics.com/js/heap-1649052351.js

Requested by

Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

18.164.116.24 , United States, ASN16509 (AMAZON-02, US),

Reverse DNS

server-18-164-116-24.jfk50.r.cloudfront.net

Software

nginx / Express

Resource Hash

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Security Headers

Name	Value
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Request headers

accept-language: en-US,en;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

date: Thu, 14 Mar 2024 00:37:26 GMT
content-encoding: br
via: 1.1 c36b03c9737c294317e3651e77ee0c4a.cloudfront.net (CloudFront)
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
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age: 54
x-powered-by: Express
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vary: Accept-Encoding
x-cache: Hit from cloudfront
content-type: application/javascript; charset=utf-8
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alt-svc: h3=":443"; ma=86400
x-amz-cf-id: h9llrDPZ_H_pXRHG34L4iaYvy1DzlnACXBvJ-MaG1MXDXlG2QhoTKg==

GET
H2 200 add_user_properties_v3
heapanalytics.com/api/ Frame 4BB7 37 B
261 B 195ms
58ms Image
image/gif 54.160.7.164
AMAZON-AES

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Full URL

https://heapanalytics.com/api/add_user_properties_v3?a=1649052351&u=7725745805880794&v=1874357876610076&s=1804537298780600&b=web&tv=4.0&_product=freshdesk&_page=portal_home&_accountDomain=https%3A%2F%2Fsupport.letterman.ai&st=1710376700322

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.160.7.164 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-160-7-164.compute-1.amazonaws.com

Software

nginx /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: en-US,en;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 14 Mar 2024 00:38:20 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

GET
H2 200 h
heapanalytics.com/ Frame 4BB7 37 B
260 B 195ms
58ms Image
image/gif 54.160.7.164
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://heapanalytics.com/h?a=1649052351&u=7725745805880794&v=1874357876610076&s=1804537298780600&b=web&tv=4.0&z=0&h=%2Fassets%2Fheap_receiver.html&d=cdn.freshdev.io&t=Marketplace%20Heap&r=https%3A%2F%2Fsupport.letterman.ai%2F&ts=1710376700320&st=1710376700323

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

54.160.7.164 , United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-54-160-7-164.compute-1.amazonaws.com

Software

nginx /

Resource Hash

bb229a48bee31f5d54ca12dc9bd960c63a671f0d4be86a054c1d324a44499d96

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

accept-language: en-US,en;q=0.9
Referer: https://cdn.freshdev.io/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/122.0.6261.128 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 14 Mar 2024 00:38:20 GMT
strict-transport-security: max-age=31536000; includeSubDomains
server: nginx
etag: W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type: image/gif
cache-control: private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length: 37

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

3 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
support.letterman.ai/	1969-12-31 23:59:59	Name: _x_w Value: 44_2
.freshdev.io/	1970-01-21 04:34:14	Name: _hp2_id.1649052351 Value: %7B%22userId%22%3A%227725745805880794%22%2C%22pageviewId%22%3A%221874357876610076%22%2C%22sessionId%22%3A%221804537298780600%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/	1970-01-20 19:06:18	Name: _hp2_ses_props.1649052351 Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.letterman.ai%2F%22%2C%22ts%22%3A1710376700320%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

27 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.
other	warning	URL: https://support.letterman.ai/support/home Message: Third-party cookie will be blocked. Learn more in the Issues tab.

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.amazonaws.com
static.freshdev.io
support.letterman.ai
108.139.47.80
13.225.63.99
18.164.116.24
2607:f8b0:4006:80d::200a
2607:f8b0:4006:81f::2003
44.194.59.71
52.216.206.29
54.160.7.164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support.letterman.ai Open in urlscan Pro 44.194.59.71 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page Title

Page URL History Show full URLs

Detected technologies

Page Statistics

19 Requests

100 %HTTPS

25 %IPv6

6 Domains

8 Subdomains

8 IPs

1 Countries

1429 kBTransfer

2544 kBSize

3 Cookies

3 Outgoing links

Page URL History

Redirected requests

19 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

Request headers

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Response headers

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Response headers

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Response headers

Request headers

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Response headers

Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

3 Cookies

27 Console Messages

Security Headers

Indicators

support.letterman.ai Open in urlscan Pro
44.194.59.71 Public Scan

Screenshot
Live screenshot

Full Image

19
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

1
Countries

1429 kB
Transfer

2544 kB
Size

3
Cookies

19 HTTP transactions
0 data transactions