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3 WAYS TECHNOLOGY IS IMPROVING PATIENT SAFETY AND QUALITY OF CARE

by invisalert | Oct 4, 2022 | Article | 0 comments

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Patient safety is always a top priority for healthcare providers. However, while
providers take an oath to protect their patients, in reality, it’s often very
difficult to keep patients safe at all times. In fact, medical error is the
third-leading cause of death in the United States, resulting in over 250,000
deaths each year.

As leaders in compliance safety technology, we believe that sentinel events
associated with lack of valid documentation are preventable. So, how can
behavioral healthcare providers specifically reverse this negative patient
safety trend? The challenge isn’t in creating best practices for safety
protocols, but, rather, in implementing them with consistency.

Training and manual processes have some positive effects on improving patient
care, but health information technology has emerged as one of the most
efficient, cost-effective, and safe alternatives to traditional documentation
methods in recent years.


ENHANCING PATIENT CARE THROUGH TECHNOLOGY

Although technology comes with its own set of limitations, tech-enabled
innovations have proven to be exceptionally more accurate and measurable than
what even the best behavioral health administrators and staff can provide in
improving safety outcomes.

Tech consistently certifies a reduction in errors, a decrease in
miscommunications, and an assurance in provider compliance. Despite the expected
growing pains that come with adapting to change, providers are using emerging
patient care technology not only to improve patient outcomes, but also to
support staff in their daily responsibilities — and safety-related tasks.

Read on to learn more about how providers are using technology to improve
compliance and maximize safety standards.

 




1. IMPROVING COMMUNICATION TO REDUCE RISK

Mental health patients and those in other recovery settings see a handful of
doctors, nurses, specialists, and other medical staff during their stay. With so
many health professionals involved in one patient’s treatment plan,
miscommunications are bound to happen. Too often, it’s the breakdown in
documentation processes that lead to sentinel events and other significant risk
factors related to patient safety.

Medical staff need access to accurate patient records that provide real-time
updates on a patient’s stay and day-to-day behaviors. With cloud-based
reporting, this level of reporting and transparency is possible, and the data
collected can often be used to identify potential opportunities that could lead
to patient harm.

As evidenced by ObservSMART, our proximity-based rounding tool utilizes
Bluetooth technology to ensure required patient observations and increase staff
communication — making it a simple, yet effective, solution for improving safety
measures in many different patient care settings.


2. BETTER INSIGHTS ON PATIENT PROGRESS

In addition to improving communication among providers, real-time reporting
through technology can lead to better insights on patient progress as well as
improved patient outcomes. Advanced patient monitoring tools like ObservSMART
provide staff and clinical leadership with a comprehensive view on patient
behavior, sleep patterns, vitals, detox levels, and more. This data helps to
more accurately assess treatment efficacy every step of the way.

Digital reporting allows for important analytics to be accessed any time as
needed, or sent as automated daily email reports without the need for manual
documentation or data entry. Plus, through observation tools that connect to
your EMR, all patient records are in a single place and easily accessible from
one platform.


3. CONSISTENT, COMPLIANT OBSERVATION

It’s crucial to consistently monitor patients receiving inpatient mental health
and/or addiction treatment. Some may be considered non-compliant, high-risk,
more likely to self-harm, more likely to hurt others, or may experience
withdrawal symptoms or attempt to elope. In these situations, required
observation rounds must be properly executed to ensure the highest standards of
safety for patients and staff alike.

Traditionally, these rounds have been documented on paper, which can be easily
falsified, or missed all together. Designed to replace outdated methods and
their shortcomings, ObservSMART utilizes Bluetooth-enabled, tamper-resistant
patient wristbands that sync with providers’ tablets to ensure patients are
monitored from the right proximity — and at the right time intervals.

ObservSMART is completely customizable and allows for proactive intervention,
with real-time alerts and escalation processes in place for late or missed
observations. When important patient observations are properly conducted in
appropriate frequencies, staff are able to protect not only that patient, but
other patients, staff members, visitors and the organization’s reputation in the
hyperlocal community.

 




PATIENT CARE TECHNOLOGIES

From improving provider communication and reporting compliance, to having a more
complete view of the patient’s stay, these three examples of innovation in
healthcare technology demonstrate how the implementation of useful tools can
help to improve patient safety for vulnerable patient populations, while
supporting staff with daily responsibilities of patient care.

Contact us today to learn more about how we can help your organization improve
compliance and safety outcomes.

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