Submitted URL: https://helpdesk.trustnetinc.com/
Effective URL: https://helpdesk.trustnetinc.com/support/home
Submission: On December 13 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 6 IPs in 2 countries across 5 domains to perform 20 HTTP transactions. The main IP is 54.205.29.85, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.trustnetinc.com.
TLS certificate: Issued by R3 on December 13th 2023. Valid for: 3 months.
This is the only time helpdesk.trustnetinc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 3 54.205.29.85 14618 (AMAZON-AES)
8 18.66.181.6 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 52.217.84.38 16509 (AMAZON-02)
1 52.222.225.5 16509 (AMAZON-02)
7 2a00:1450:400... 15169 (GOOGLE)
20 6
Apex Domain
Subdomains
Transfer
9 freshdesk.com
assets1.freshdesk.com — Cisco Umbrella Rank: 65649
assets6.freshdesk.com — Cisco Umbrella Rank: 56668
assets9.freshdesk.com — Cisco Umbrella Rank: 56435
assets2.freshdesk.com — Cisco Umbrella Rank: 57002
assets8.freshdesk.com — Cisco Umbrella Rank: 64966
407 KB
7 gstatic.com
fonts.gstatic.com
102 KB
3 trustnetinc.com
helpdesk.trustnetinc.com
33 KB
1 amazonaws.com
s3.amazonaws.com
9 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 29
2 KB
20 5
Domain Requested by
7 fonts.gstatic.com fonts.googleapis.com
4 assets1.freshdesk.com helpdesk.trustnetinc.com
assets1.freshdesk.com
3 helpdesk.trustnetinc.com 1 redirects helpdesk.trustnetinc.com
2 assets6.freshdesk.com helpdesk.trustnetinc.com
1 assets8.freshdesk.com helpdesk.trustnetinc.com
1 assets2.freshdesk.com helpdesk.trustnetinc.com
1 assets9.freshdesk.com helpdesk.trustnetinc.com
1 s3.amazonaws.com helpdesk.trustnetinc.com
1 fonts.googleapis.com helpdesk.trustnetinc.com
20 9

This site contains links to these domains. Also see Links.

Domain
trustnetinc.com
www.freshworks.com
Subject Issuer Validity Valid
helpdesk.trustnetinc.com
R3
2023-12-13 -
2024-03-12
3 months crt.sh
*.freshdesk.com
Amazon RSA 2048 M02
2023-05-11 -
2024-06-07
a year crt.sh
upload.video.google.com
GTS CA 1C3
2023-11-20 -
2024-02-12
3 months crt.sh
s3.amazonaws.com
Amazon RSA 2048 M01
2023-10-10 -
2024-07-10
9 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-11-20 -
2024-02-12
3 months crt.sh

This page contains 1 frames:

Primary Page: https://helpdesk.trustnetinc.com/support/home
Frame ID: AF1DB81B193E84E7AA08B83E6F85B66E
Requests: 20 HTTP requests in this frame

Screenshot

Page Title

Support : TrustNet Help Desk

Page URL History Show full URLs

  1. https://helpdesk.trustnetinc.com/ HTTP 302
    https://helpdesk.trustnetinc.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

20
Requests

100 %
HTTPS

33 %
IPv6

5
Domains

9
Subdomains

6
IPs

2
Countries

549 kB
Transfer

1551 kB
Size

1
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.trustnetinc.com/ HTTP 302
    https://helpdesk.trustnetinc.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
helpdesk.trustnetinc.com/support/
Redirect Chain
  • https://helpdesk.trustnetinc.com/
  • https://helpdesk.trustnetinc.com/support/home
18 KB
8 KB
Document
General
Full URL
https://helpdesk.trustnetinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.205.29.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-205-29-85.compute-1.amazonaws.com
Software
fwe /
Resource Hash
f9611b6dab58ed7fe0a8ac67dbe04e358a959597b30561700a5ff67b97725855
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
max-age=0, private, must-revalidate
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Wed, 13 Dec 2023 15:42:28 GMT
etag
W/"63b9cd210523b71a5d3777926ff5b332"
nel
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report-to
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
65
x-fw-ratelimiting-managed
true
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
131223154328
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
610f078f-2ab0-4b2c-b2d5-bcb03a2a72f5
x-trace-id
00-1b1b933e4db1e58616cd7aa643696df8-f9136bf2cc1faf1c-00
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-security-policy
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content-type
text/html; charset=utf-8
date
Wed, 13 Dec 2023 15:42:28 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://helpdesk.trustnetinc.com/support/home
nel
{ "report_to": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true}
pragma
no-cache
report-to
{ "group": "nel-endpoint-freshdesk", "max_age": 2592000, "include_subdomains": true, "endpoints": [{"url": "https://edge-admin.us-east-1.freshedge.net/nelreports/freshdesk"}]}
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
54
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-request-id
099fc11d-0ba7-4155-af13-f9acad580ea2
x-trace-id
00-e6cd8390a9689b605450e531afd25f91-c9b3ab2bb4e6522a-00
x-xss-protection
1; mode=block
falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
assets1.freshdesk.com/assets/cdn/
262 KB
83 KB
Stylesheet
General
Full URL
https://assets1.freshdesk.com/assets/cdn/falcon_portal_utils-ed851bbb56c98c2dee4aa0681760556741f594394cd104f388a8e5efcf47d8f2.css
Requested by
Host: helpdesk.trustnetinc.com
URL: https://helpdesk.trustnetinc.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.181.6 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-181-6.muc50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
2c891580e930d36820b9c7a904dc7d534e695282e01ca615be037b1d9934d957

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.trustnetinc.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

date
Tue, 10 Oct 2023 16:25:37 GMT
content-encoding
gzip
via
1.1 3ddbbcaacc1ba68ddfab04ef45c3ca98.cloudfront.net (CloudFront)
x-amz-version-id
6e2.IdrVFkqKY.DkUdKqhxtdyr8J8Pjg
x-amz-cf-pop
MUC50-P1
age
5527012
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84894
last-modified
Tue, 10 Oct 2023 13:29:03 GMT
server
AmazonS3
etag
"e5af6a6bdc0073496c1176402fa39a05"
content-type
text/css
cache-control
public, max-age=31557600
accept-ranges
bytes
x-amz-cf-id
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expires
Wed, 09 Oct 2024 19:29:02 GMT
theme.css
helpdesk.trustnetinc.com/support/
77 KB
22 KB
Stylesheet
General
Full URL
https://helpdesk.trustnetinc.com/support/theme.css?v=3&d=1691408984
Requested by
Host: helpdesk.trustnetinc.com
URL: https://helpdesk.trustnetinc.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
54.205.29.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-205-29-85.compute-1.amazonaws.com
Software
fwe /
Resource Hash
163044e1c09b30d54abf6f775c93510e8bdf107eb9b74b24284384f527780714
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.freshdeskusercontent.com/ *.freshdeskusercontent-euc.com/ *.freshdeskusercontent-in.com/ *.freshdeskusercontent-aus.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2lz1e868xzctj.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ pubsub.rtschannel.com/ api.fdcollab.com/ wss://pubsub.rtschannel.com/ data: blob: api.appcues.net/ wss://api.appcues.net/ fast.appcues.com/ cdn.jsdelivr.net/npm/@freshworks/crayons-icon@next/dist/ translate.googleapis.com/translate_a/t translate.googleapis.com/element/log fast.wistia.net/ fast.wistia.com/ embed-cloudfront.wistia.com/deliveries/ app.inlinemanual.com/ client-api.auryc.com/ *.surveyserv.com *.freshsurvey.com *.freddybot.com; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ fast.wistia.net/ fast.wistia.com/ *.freddybot.com cdn.inlinemanual.com/inm/author/ data:; frame-src 'self' https:; img-src 'self' https: data: blob:; media-src 'self' https: blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.myfreshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ www.dropbox.com/static/api/1/dropbox.js fast.appcues.com/ translate.google.com/translate_a/element.js translate.googleapis.com/_/translate_http/_/js/ translate-pa.googleapis.com/v1/supportedLanguages cdn.surveyserv.com/widget.min.js cdn.freshdev.io/assets/marketplace-heap.js cdn.freshcloud.io/assets/marketplace-heap.js cdn.inlinemanual.com/inm/author/ app.inlinemanual.com/ *.surveyserv.com *.freshsurvey.com www.google.com/recaptcha/ www.gstatic.com/recaptcha/ *.freddybot.com 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.myfreshworks.com/ *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css fast.appcues.com/ asknice.ly *.surveyserv.com *.freshsurvey.com *.freddybot.com cdn.inlinemanual.com/inm/author/ 'unsafe-inline'; worker-src 'self' blob:
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X-Content-Type-Options nosniff
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://helpdesk.trustnetinc.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

date
Wed, 13 Dec 2023 15:42:28 GMT
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
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Protocol
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Security
TLS 1.3, , AES_128_GCM
Server
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Software
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
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x-amz-version-id
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server
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accept-language
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Response headers

date
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x-content-type-options
nosniff
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
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content-security-policy-report-only
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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content-type
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Protocol
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Resource Hash
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Security Headers
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Request headers

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Response headers

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x-content-type-options
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server
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Security Headers
Name Value
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Request headers

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https://fonts.googleapis.com/
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https://helpdesk.trustnetinc.com
accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
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content-security-policy-report-only
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server
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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User-Agent
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Response headers

date
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x-amz-version-id
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via
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x-amz-cf-pop
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x-cache
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x-amz-replication-status
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last-modified
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server
AmazonS3
etag
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access-control-max-age
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Name Value
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Request headers

Referer
https://fonts.googleapis.com/
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accept-language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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content-length
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x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Open+Sans+Condensed:300,300italic,700
Protocol
H2
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Server
2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.trustnetinc.com
accept-language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

date
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x-content-type-options
nosniff
age
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content-length
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0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Open+Sans+Condensed:300,300italic,700
Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:801::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Software
sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
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Request headers

Referer
https://fonts.googleapis.com/
Origin
https://helpdesk.trustnetinc.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.6099.109 Safari/537.36

Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
13448
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
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access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
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timing-allow-origin
*
expires
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Verdicts & Comments Add Verdict or Comment

95 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| documentPictureInPicture function| $A function| $w function| $H function| $R function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange object| Abstract object| Try object| Ajax object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField function| $ function| $$ undefined| Sizzle function| Selector function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size string| blocked_extensions object| store function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18304120813672138435 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha

1 Cookies

Domain/Path Name / Value
helpdesk.trustnetinc.com/ Name: _x_w
Value: 6

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets2.freshdesk.com
assets6.freshdesk.com
assets8.freshdesk.com
assets9.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.trustnetinc.com
s3.amazonaws.com
18.66.181.6
2a00:1450:4001:801::2003
2a00:1450:4001:80b::200a
52.217.84.38
52.222.225.5
54.205.29.85
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