mbtydvbc.paperform.co
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Submitted URL: https://support.benny.nextbank.cloud/
Effective URL: https://mbtydvbc.paperform.co/?environment=ben%20y
Submission: On July 24 via api from US — Scanned from US
Effective URL: https://mbtydvbc.paperform.co/?environment=ben%20y
Submission: On July 24 via api from US — Scanned from US
Form analysis
1 forms found in the DOM<form data-testid="livefieldsection" class="LiveFieldSection Paperform__QuestionBlock Paperform__QuestionBlock--knav LiveFieldSection--last " style="width: 700px; max-width: 100%; margin: 0px auto; padding-bottom: 15px; padding-top: 15px;">
<div class="LiveFieldSection__row LiveFieldSection__row--2">
<div data-testid="livefield" data-key="evmbl" class="LiveField Paperform__Question Paperform__Question--evmbl LiveField--text LiveField--multiline LiveField--half LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-evmbl" id="field-label-text-evmbl">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-evmbl_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="evmbl_title" data-offset-key="initial-0-0">
<div data-offset-key="initial-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="initial-0-0"><span data-text="true">Your Name</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__answer"><input data="[object Object]" name="Your Name" autocomplete="on" class="LiveField__input" data-fieldkey="evmbl" id="field-text-evmbl" aria-labelledby="field-label-text-evmbl" aria-required="true"
aria-invalid="false" aria-describedby="field-description-text-evmbl " data-testid="text-field" type="text" value=""></div>
</div>
<div class="LiveField__error" id="field-error-text-evmbl">This question is required</div>
<div class="sr-only" id="field-description-text-evmbl"></div>
</div>
<div data-testid="livefield" data-key="91l9g" class="LiveField Paperform__Question Paperform__Question--91l9g LiveField--email LiveField--multiline LiveField--half LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-email-91l9g" id="field-label-email-91l9g">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-91l9g_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="91l9g_title" data-offset-key="e412g-0-0">
<div data-offset-key="e412g-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="e412g-0-0"><span data-text="true">Your email</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__answer"><span role="group" aria-labelledby="field-label-email-91l9g field-description-email-91l9g " aria-invalid="false"><input type="email" data="[object Object]" name="Your email" autocomplete="email"
class="LiveField__input" data-fieldkey="91l9g" id="field-email-91l9g" aria-labelledby="field-label-email-91l9g" aria-required="true" aria-invalid="false" aria-describedby="field-description-email-91l9g " value=""></span></div>
</div>
<div class="LiveField__error" id="field-error-email-91l9g">Please enter a valid email</div>
<div class="sr-only" id="field-description-email-91l9g"></div>
</div>
</div>
<div data-testid="livefield" data-key="2slde" class="LiveField Paperform__Question Paperform__Question--2slde LiveField--text LiveField--multiline LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-2slde" id="field-label-text-2slde">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-2slde_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="2slde_title" data-offset-key="2m580-0-0">
<div data-offset-key="2m580-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="2m580-0-0"><span data-text="true">Topic</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__description">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-2slde_description" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="2slde_description" data-offset-key="a6hd2-0-0">
<div data-offset-key="a6hd2-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="a6hd2-0-0"><span data-text="true">Describe your problem in one sentence</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="LiveField__answer"><input data="[object Object]" name="Topic" autocomplete="on" class="LiveField__input" data-fieldkey="2slde" id="field-text-2slde" aria-labelledby="field-label-text-2slde" aria-required="true" aria-invalid="false"
aria-describedby="field-description-text-2slde " data-testid="text-field" type="text" value=""></div>
</div>
<div class="LiveField__error" id="field-error-text-2slde">This question is required</div>
<div class="sr-only" id="field-description-text-2slde">Describe your problem in one sentence</div>
</div>
<div class="LiveFieldSection__row LiveFieldSection__row--2">
<div data-testid="livefield" data-key="d0enl" class="LiveField Paperform__Question Paperform__Question--d0enl LiveField--text LiveField--multiline LiveField--half LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-d0enl" id="field-label-text-d0enl">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-d0enl_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="d0enl_title" data-offset-key="4dv9c-0-0">
<div data-offset-key="4dv9c-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="4dv9c-0-0"><span data-text="true">Affected customers</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__description">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-d0enl_description" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="d0enl_description" data-offset-key="c1rn1-0-0">
<div data-offset-key="c1rn1-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="c1rn1-0-0"><span data-text="true">Please enter CIF numbers of the affected customers</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="LiveField__answer"><textarea data="[object Object]" name="Affected customers" autocomplete="on" class="LiveField__input" data-fieldkey="d0enl" id="field-text-d0enl" aria-labelledby="field-label-text-d0enl" aria-required="true"
aria-invalid="false" aria-describedby="field-description-text-d0enl " rows="1" data-testid="multilinetext-field" style="overflow: hidden; overflow-wrap: break-word; height: 38px;"></textarea></div>
</div>
<div class="LiveField__error" id="field-error-text-d0enl">This question is required</div>
<div class="sr-only" id="field-description-text-d0enl">Please enter CIF numbers of the affected customers</div>
</div>
<div data-testid="livefield" data-key="cd9ca" class="LiveField Paperform__Question Paperform__Question--cd9ca LiveField--text LiveField--multiline LiveField--half LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-cd9ca" id="field-label-text-cd9ca">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-cd9ca_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="cd9ca_title" data-offset-key="7nfk1-0-0">
<div data-offset-key="7nfk1-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="7nfk1-0-0"><span data-text="true">Affected accounts</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__description">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-cd9ca_description" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="cd9ca_description" data-offset-key="8vmqd-0-0">
<div data-offset-key="8vmqd-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="8vmqd-0-0"><span data-text="true">Please enter product numbers of the affected accounts</span></span>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="LiveField__answer"><textarea data="[object Object]" name="Affected accounts" autocomplete="on" class="LiveField__input" data-fieldkey="cd9ca" id="field-text-cd9ca" aria-labelledby="field-label-text-cd9ca" aria-required="true"
aria-invalid="false" aria-describedby="field-description-text-cd9ca " rows="1" data-testid="multilinetext-field" style="overflow: hidden; overflow-wrap: break-word; height: 38px;"></textarea></div>
</div>
<div class="LiveField__error" id="field-error-text-cd9ca">This question is required</div>
<div class="sr-only" id="field-description-text-cd9ca">Please enter product numbers of the affected accounts</div>
</div>
</div>
<div class="LiveFieldSection__row LiveFieldSection__row--2">
<div data-testid="livefield" data-key="8b57e" class="LiveField Paperform__Question Paperform__Question--8b57e LiveField--text LiveField--multiline LiveField--half LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-8b57e" id="field-label-text-8b57e">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-8b57e_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="8b57e_title" data-offset-key="cliao-0-0">
<div data-offset-key="cliao-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="cliao-0-0"><span data-text="true">What is the system behaviour</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__description">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-8b57e_description" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="8b57e_description" data-offset-key="6b45p-0-0">
<div data-offset-key="6b45p-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="6b45p-0-0"><span data-text="true">Please explain how the system currently behaves (e.g. what is shown on
the screen, what the system calculated, etc...)</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="LiveField__answer"><textarea data="[object Object]" name="What is the system behaviour" autocomplete="on" class="LiveField__input" data-fieldkey="8b57e" id="field-text-8b57e" aria-labelledby="field-label-text-8b57e"
aria-required="true" aria-invalid="false" aria-describedby="field-description-text-8b57e " rows="3" data-testid="multilinetext-field" style="overflow: hidden; overflow-wrap: break-word; height: 107px;"></textarea></div>
</div>
<div class="LiveField__error" id="field-error-text-8b57e">This question is required</div>
<div class="sr-only" id="field-description-text-8b57e">Please explain how the system currently behaves (e.g. what is shown on the screen, what the system calculated, etc...)</div>
</div>
<div data-testid="livefield" data-key="2tqtk" class="LiveField Paperform__Question Paperform__Question--2tqtk LiveField--text LiveField--multiline LiveField--half LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-2tqtk" id="field-label-text-2tqtk">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-2tqtk_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="2tqtk_title" data-offset-key="fh5t2-0-0">
<div data-offset-key="fh5t2-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="fh5t2-0-0"><span data-text="true">What is the expected system behaviour</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__description">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-2tqtk_description" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="2tqtk_description" data-offset-key="40h3j-0-0">
<div data-offset-key="40h3j-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="40h3j-0-0"><span data-text="true">Please explain how the system should behave (e.g. what is shown on the
screen, etc...)</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="LiveField__answer"><textarea data="[object Object]" name="What is the expected system behaviour" autocomplete="on" class="LiveField__input" data-fieldkey="2tqtk" id="field-text-2tqtk" aria-labelledby="field-label-text-2tqtk"
aria-required="true" aria-invalid="false" aria-describedby="field-description-text-2tqtk " rows="3" data-testid="multilinetext-field" style="overflow: hidden; overflow-wrap: break-word; height: 107px;"></textarea></div>
</div>
<div class="LiveField__error" id="field-error-text-2tqtk">This question is required</div>
<div class="sr-only" id="field-description-text-2tqtk">Please explain how the system should behave (e.g. what is shown on the screen, etc...)</div>
</div>
</div>
<div data-testid="livefield" data-key="30bhs" class="LiveField Paperform__Question Paperform__Question--30bhs LiveField--text LiveField--multiline LiveField--required ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-30bhs" id="field-label-text-30bhs">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-30bhs_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="30bhs_title" data-offset-key="frggh-0-0">
<div data-offset-key="frggh-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="frggh-0-0"><span data-text="true">Steps to reproduce the problem</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__description">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-30bhs_description" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="30bhs_description" data-offset-key="64cvc-0-0">
<div data-offset-key="64cvc-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="64cvc-0-0"><span data-text="true">Please describe the steps that have been performed before the problem
occurred.</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</div>
<div class="LiveField__answer"><textarea data="[object Object]" name="Steps to reproduce the problem" autocomplete="on" class="LiveField__input" data-fieldkey="30bhs" id="field-text-30bhs" aria-labelledby="field-label-text-30bhs"
aria-required="true" aria-invalid="false" aria-describedby="field-description-text-30bhs " rows="3" data-testid="multilinetext-field" style="overflow: hidden; overflow-wrap: break-word; height: 107px;"></textarea></div>
</div>
<div class="LiveField__error" id="field-error-text-30bhs">This question is required</div>
<div class="sr-only" id="field-description-text-30bhs">Please describe the steps that have been performed before the problem occurred.</div>
</div>
<div data-testid="livefield" data-key="5ef41" class="LiveField Paperform__Question Paperform__Question--5ef41 LiveField--text LiveField--multiline ">
<div class="LiveField__container"><label class="LiveField__header" for="field-text-5ef41" id="field-label-text-5ef41">
<div data-testid="liverichtext" style="position: relative; z-index: 1;">
<div class="DraftEditor-root">
<div class="DraftEditor-editorContainer">
<div aria-describedby="placeholder-5ef41_title" class="public-DraftEditor-content" contenteditable="false" spellcheck="false" style="outline: none; user-select: text; white-space: pre-wrap; overflow-wrap: break-word;">
<div data-contents="true">
<div class="" data-block="true" data-editor="5ef41_title" data-offset-key="57tbb-0-0">
<div data-offset-key="57tbb-0-0" class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr"><span data-offset-key="57tbb-0-0"><span data-text="true">Error message (if any)</span></span></div>
</div>
</div>
</div>
</div>
</div>
</div>
</label>
<div class="LiveField__answer"><input data="[object Object]" name="Error message (if any)" autocomplete="on" class="LiveField__input" data-fieldkey="5ef41" id="field-text-5ef41" aria-labelledby="field-label-text-5ef41" aria-required="false"
aria-invalid="false" aria-describedby="field-description-text-5ef41 " data-testid="text-field" type="text" value=""></div>
</div>
<div class="LiveField__error" id="field-error-text-5ef41"></div>
<div class="sr-only" id="field-description-text-5ef41"></div>
</div>
<div class="submit"><span data-testid="submitbutton" class="btn-raised btn-primary __checkout_btn_ref" tabindex="0" role="button" aria-label="submit">Submit</span></div>
<div></div>
</form>
Text Content
OH DEAR.. IT LOOKS LIKE WE WERE UNABLE TO LOAD THE FORM. YOU MIGHT LIKE TO TRY: * Refreshing the page * Checking your network connection * Using a different browser * Checking your browser settings and extensions * Loading the page in an incognito window * Contacting Paperform Support This form can be used to contact the Nextbank Support team. Once the form is submitted, we will review the request and get back to you with an email sent to the provided address. When filling out the form, please include as many details as possible. This will help us better understand the problem and we will be able to help you faster. Your Name This question is required Your email Please enter a valid email Topic Describe your problem in one sentence This question is required Describe your problem in one sentence Affected customers Please enter CIF numbers of the affected customers This question is required Please enter CIF numbers of the affected customers Affected accounts Please enter product numbers of the affected accounts This question is required Please enter product numbers of the affected accounts What is the system behaviour Please explain how the system currently behaves (e.g. what is shown on the screen, what the system calculated, etc...) This question is required Please explain how the system currently behaves (e.g. what is shown on the screen, what the system calculated, etc...) What is the expected system behaviour Please explain how the system should behave (e.g. what is shown on the screen, etc...) This question is required Please explain how the system should behave (e.g. what is shown on the screen, etc...) Steps to reproduce the problem Please describe the steps that have been performed before the problem occurred. This question is required Please describe the steps that have been performed before the problem occurred. Error message (if any) Submit Additional files In order to share additional files or screenshots, please submit the ticket and attach the files directly in the email that you will shortly receive. ✕ Powered By Paperform word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word word mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1 mmMwWLliI0fiflO&1