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TERMS & CONDITIONS

To download a copy of the Delegate Terms and Conditions, click here.

 

These terms and conditions apply between the person, firm, company or other
entity specified on your booking form (“you” or “your“) and the Informa Group
company that is the owner, organizer, operator and/or manager of the
event/conference (“Informa“) for attendee / delegate registrations for the event
specified on your booking form (“Event“). Please read them carefully as they
contain important information. By submitting your registration to attend the
Event (“your registration“) you agree to be bound by these terms to the
exclusion of all other terms. If you do not agree to be bound by these terms
Informa will be unable to accept your registration.

 

1. Registration Confirmation
Your registration is an offer from Informa to attend an Event which is subject
to Informa’s acceptance in writing (which may include (without limitation)
email). A binding contract between Informa and you will only be formed when
written confirmation of acceptance (“Confirmation” or “Confirmed“) is sent by
Informa to you (whether or not it is received) using the contact details you
provided at the time of registration. You should contact Informa if you have not
received Confirmation within 5 days of your registration, but in any event if
Confirmation is not sent within 14 days of Informa receiving your registration,
your registration will be deemed to be accepted unless Informa notify you
otherwise. Informa reserves the right in its sole discretion to refuse to accept
your registration.

 

2. Fees and Payment Terms
2.1 You will pay Informa the fees specified in your booking form for the Event
(“your fees“). Payment of your fees must be received in full and in cleared
funds by Informa from you in accordance with Informa’s payment terms from time
to time in force but in any event not later than 48 hours before the Event. If
payment of your fees in full is not received before the Event, Informa may (at
its sole discretion) either require such payment as a condition of your access
to the Event or refuse or block your access to the Event. No refunds of any
proportion of your fees already paid (if any) will be made and any balance of
your fees will remain due and payable where access to an Event is refused under
this Condition 2.1.
2.2 All discounts can only be applied at the time of registration and discounts
cannot be combined. All discounts are subject to Informa’s approval. Discounts
for group registrations are only valid for the number of delegates specified on
your booking form. If the number of delegates that actually attends the Events
is (for any reason) less than the number specified in your booking form, then
Informa may (at its sole discretion) change your fees to reflect the number of
delegates that actually attend the Event in line with Informa’s published prices
then in force. Any additional sums payable to us as a result shall be paid in
line with Condition 2.1.
2.3 Prices for each Event are correct at the time of publication. Informa
reserves the right to change the prices at any time but changes will not affect
registrations which have already been confirmed by Informa.
2.4 It is the intent of the parties that Informa will receive payment of your
fees net of all applicable taxes, including without limitation, sales, VAT,
service or withholding taxes (“Taxes“), all of which shall be paid solely by
you. If and to the extent that any Taxes are levied upon, or found to be
applicable to, the whole or any portion of the payment of your fees, the amount
of such payment shall be increased by an amount necessary to compensate for the
Taxes (including any amount necessary to “gross up” for Taxes levied on the
increase itself).

 

3. Access to and Use of an online Event Platform
This clause 3 shall only apply where the whole or any part of the Event is
provided in a virtual format.

3.1 You undertake to be responsible for any technical requirements needed to
enable you to access the Event website, app or other platform made available by
Informa to facilitate participation in the Event (the “Event Platform”).
3.2 We do not guarantee that the Event Platform will operate continuously,
securely or without errors or interruption, and we do not accept any liability
for its temporary unavailability. We do not guarantee that the Event Platform
and/or any content thereon (including, without limitation, any content available
for download) will be free from viruses, infections, Trojan horses, worms and/or
any other code that has contaminating or destructive properties.
3.3 You must not attempt to interfere with the proper working of the Event
Platform (for example, by attempting to circumvent security or tamper with, hack
into or otherwise disrupt any computer system, server, website, router or any
other internet connected device).
3.4 You agree to comply with any website terms of use and/or fair or acceptable
use policies indicated on any website on which the Event Platform is hosted. In
addition, you agree to comply with all laws and regulations applicable to its
access to and use of the Event Site including the terms of this Agreement and
the Informa terms and conditions of website usage
https://informaconnect.com/terms-of-use. Informa may monitor Client’s use of the
Event Site to ensure such compliance
3.5 We do not endorse or accept any responsibility for the content, or the use
of, any goods or services that may be identified or described on the Event
Platform and we shall not be liable for any loss or damage caused or alleged to
be caused by or in connection with use of, or reliance on, any content, goods or
services available on or through the Event Platform or any website or other
resource referenced therein.
3.6 Informa may issue you with a username and password. Usernames and passwords
are confidential and remain the property of Informa at all times and may not be
sold, assigned or transferred to any third party without our permission. Your
username and password are personal to you. You hereby agree that you will not
permit others to use your username or password and you will be and remain liable
for the acts of any person using your username and password.
3.7 Any posts, messages or other materials, information or data you supply or
upload to the Event Platform (collectively, “Materials”) will be considered
non-confidential and non-proprietary, and we have the right to use, copy,
distribute and disclose to third parties any such Materials for any purpose. You
hereby waive any moral rights in any Materials to the extent permitted by
applicable law. We reserve the right, at our sole discretion, to edit or remove
postings to any message boards on the Event Platform and delete or use
electronic methods to block or filter any Materials at our discretion, but we do
not have any obligation to do so.
3.8 You shall not make libellous postings or any postings which are illegal or
infringe the intellectual property rights of any third party. Informa will not
be responsible for monitoring Materials for compliance with law.
3.9 You may use the Event Platform solely for access to the Event. Without
limitation, you must not: (i) download, store, reproduce, transmit, display,
copy, distribute, exploit or use the Event Platform and/or any content thereon
for your own commercial gain, (ii) use the Event Platform and/or any content
thereon in any manner other than in compliance with law and these terms and
conditions, (iii) infringe our intellectual property rights or those of any
third party in relation to your use of the Event Platform and/or any content
thereon, (iv) transmit, or procure the sending of, any unsolicited or
unauthorised advertising or promotional material or any other form of similar
solicitation, and/or (v) knowingly transmit, send or upload any data that
contains viruses, infections, Trojan horses, worms and/or any other code that
has contaminating or destructive properties viruses.
3.10 Informa are under no obligation to oversee, monitor or moderate any
interactive service we provide on the Event Platform and, without limitation, we
expressly exclude all liability for any loss, injury or damage whatsoever
arising from the use of any interactive service by any user, whether the service
is moderated or not.

 

4. Cancellation by You
4.1 You may cancel your registration in accordance with this Condition 4. You
will receive a refund of your fees paid to Informa (if any) if you cancel your
registration 14 days or more before the Event, subject to an administration
charge of AUD $500 plus Taxes (if applicable). The Company regrets that the full
amount of your fee remains payable in the event that your cancellation is 13
days or less before the Event or if you fail to attend the Event. If a
cancellation changes the entitlement to a multi-registration discount, the
lowest value registration will be cancelled first. No cancellations are accepted
once any part of a single or multi registration party has accessed the pre-event
networking or partnering facilities. All cancellations must be sent by email to
info@informa.com.au marked for the attention of Customer Services and must be
received by Informa. You acknowledge that the refund of your fees in accordance
with Condition 4 is your sole remedy in respect of any cancellation of your
registration by you and all other liability is expressly excluded.
4.2 Substitutions with employees from your organisation are welcome at any time
but in all other respects delegate registrations are issued for your personal
use only and cannot be shared with any person during the Event. You may not
purchase registrations as agent for any third party, sell or otherwise transfer
your registration to others, or exploit the registration commercially or
non-commercially in any way.

 

5. Change to or Cancellation of the Event by Informa
5.1 Informa may (at its sole discretion) change the format (including, without
limitation, from a physical in-person Event to a virtual Event and vice versa),
speakers, participants, content, venue location and programme or any other
aspect of the Event at any time and for any reason, whether or not due to a
Force Majeure Event, in each case without liability.
5.2 Informa may (at its sole discretion) change the date or cancel an Event at
any time for any reason. Where Informa changes the date or cancels the Event for
any reason except due to a Force Majeure Event (in which case the terms of
Condition 5.3 shall apply) Informa shall automatically transfer your
registration to any rearranged Event that Informa chooses to organise (acting in
its sole discretion). If you promptly, and not more than 21 days after being
notified by Informa of the new date(s) of the Event, notify Informa in writing
that you do not wish to attend the rearranged Event or if Informa elects not to
rearrange the Event then you will (as your sole remedy) be entitled, at your
discretion, to receive either a credit note or a refund in respect of your fees
received by Informa. After expiry of the 21 day notification period set out
above you may still cancel your registration for the rearranged Event; Condition
4 above shall apply with reference to the new dates and an administrative charge
may be payable.
5.3 Where a Force Majeure Event has or may have (in Informa’s sole discretion)
an adverse impact on: (i) the ability of Informa to hold the Event at the
planned venue or on the planned date; or (ii) the Event generally, then Informa
shall be entitled but not obliged (in its sole discretion) to either: (i)
provide an alternative format, facility or venue for the Event; and/or (ii)
reschedule the Event. Any of your fees received by Informa shall be applied to
any rearranged or rescheduled Event held pursuant to this Condition 5.3 and you
shall not be entitled to object to such rearranged or rescheduled Event or have
any right to claim any compensation in respect thereof. If Informa is unable or
elects not to rearrange or reschedule the Event pursuant to this Condition 5.3,
then you will (as your sole remedy) be entitled, in your sole discretion, to
receive either a refund or credit note in respect of your fees received by
5.4 These terms and conditions shall equally apply in respect of any rearranged
or rescheduled Event organised by Informa pursuant to Condition 5.3.
5.5 For the purpose of these terms and conditions “Force Majeure Event” means
any event or circumstance arising that is beyond the reasonable control of
Informa (including but not limited to governmental laws, ordinances,
regulations, requisitions, restrictions, guidelines, recommendations or action,
imposition of sanctions, embargo, military action, acts or threats of terrorism
or war, mob, civil commotion or riot, health scares (including without
limitation, epidemic and pandemic (e.g., COVID-19), whether or not new, ongoing
or recurring), fire, acts of God, flood, drought, earthquake, severe weather,
disaster, disruption to transportation, third party contractor/supplier failure,
venue damage or cancellation, industrial dispute, strikes, labour disputes,
interruption/failure of utility service, lack of commodities or supplies,
accidents, nuclear, chemical or biological contamination, speaker or participant
cancellation or withdrawal, or any other comparable calamity or casualty).
5.6 To the fullest extent permitted by the applicable law, Informa shall not be
liable to you for any loss, delay, damage or other liability incurred resulting
from or arising in connection with the cancellation or date change of the Event
howsoever arising or any venue change. You acknowledge and agree that the
provisions of Conditions 5.1, 5.2 and 5.3 set out your sole remedy should the
Event be changed, postponed or cancelled and all other liability of Informa is
expressly excluded.

 

6. Consequences for Breach
Informa may (at its sole discretion) refuse access to, or eject / block from the
Event, any person in its absolute discretion, including (without limitation) any
person who fails to comply with these terms and conditions or who in the opinion
of Informa represents a security risk, nuisance or annoyance to the running of
the Event. You agree to comply with all reasonable instructions issued by
Informa or the venue owners or operators at the Event.

 

7. Consent to Official Photography and / or Recording at Events
All unauthorised photography and / or the recording or transmitting of audio or
visual material, data or information is expressly prohibited. You consent to
Informa Group undertaking multimedia recording of the Event which may include
your participation in the Event as a delegate(the “Content”) and you consent to
the use by Informa Group of any such recording anywhere in the world for
promotional, marketing and other purposes. You acknowledge and agree that
Informa Group is the exclusive owner of all rights in the Content and hereby
waive any and all: (a) rights in and to such Content, and (b) claims that you
may have relating to or arising from the Content or its use.

 

8. Data Privacy
The personal information which you provide to us will be held by us on a
database and where we have appropriate authorisation/justification (which may
include, without limitation, express/implied consent or legitimate interests),
may be shared with other companies in the Informa group and selected third
parties in the UK, United States and internationally for promotional purposes.
Your personal information may also be shared with government entities and
regulatory authorities as required by law. Further, there may be certain areas
of the Event at which your attendance is conditional on your personal
information being provided to third parties which have sponsored or are managing
such areas. The use that any third parties make of your personal information is
outside of Informa’s control and, to the extent permitted by applicable law, we
do not accept any liability in this regard. For more information about how
Informa use the information you provide please see our privacy policy which can
be found at https://www.informa.com.au/privacy-policy.

 

9. Limitation of Liability
To the fullest extent permitted by the applicable law, Informa excludes: (a) all
liability for loss, injury or damage to persons or property at the Event; (b)
all indemnities, warranties, representations (whether express or implied); and
(c) any actual or alleged indirect loss or consequential loss, any loss of
profits, anticipated profits, savings, loss of business revenue, loss of
business, loss of opportunity, loss of goodwill, or any other type of economic
loss, suffered by you howsoever arising. If Informa is liable to you for any
reason, Informa’s total liability to you in relation to the Event (whether under
these terms or conditions or otherwise) is limited to the amount of your fees
received by Informa.

 

10. Miscellaneous
10.1 If, by reason of any Force Majeure Event, Informa is delayed in or
prevented from performing any of its obligations to you under these terms and
conditions or otherwise, then such delay or non-performance shall not be deemed
to be a breach of these terms and conditions and no loss or damage shall be
claimed by you by reason thereof. Informa’s obligations shall be suspended
during the period of the delay or non-performance and Informa and you shall each
use reasonable endeavours to mitigate the effect of the Force Majeure Event. The
provisions of this Condition 10.1 are subject to the provision of Condition 5.3.
10.2 Informa reserves the right to amend these terms and conditions from time to
time. However, you will be subject to the terms and conditions in force at the
time you submit your registration.
10.3 No person other than you and Informa shall have the right to enforce these
terms and conditions between us without the prior written agreement of you and
Informa.

 

11. Governing Law and Jurisdiction
11.1 These terms and conditions and any dispute or claim arising out of or in
connection with them or their subject matter or formation shall be governed by
and construed in accordance with the laws of New South Wales, Australia and you
submit to the exclusive jurisdiction of the courts of New South Wales.
11.2 Nothing in this Condition 11 shall prevent or restrict Informa from
pursuing any action against you in any court of competent jurisdiction.

 

DISCLAIMER FOR ACTIVITIES
You should consider carefully whether or not you will be able to participate in
any activities offered as part of a programme relating to the Event. Informa
warns that some activities may be physically demanding and/or carry inherent
dangers. You understand that some exercise-based activities may be a risk to
your physical health and safety if you do not perform them correctly. You accept
that, if a programme exists for the Event you are attending, it is entirely your
responsibility to decide whether or not participation in any activity offered as
part of the programme is appropriate to your capabilities, aptitude, fitness and
health. If you have any concerns about your capabilities, aptitude, fitness
and/or health to participate you should consult with (and follow the
recommendations of) a medical professional prior to engaging in any activity. If
at any time during any activity you feel unwell or consider that it is unsafe
for you to continue, please stop the activity immediately and seek appropriate
advice. You also accept that it is entirely your responsibility to observe all
health and safety requirements and instructions that you may be given in
relation to activities. If you are participating in any activity that is offered
virtually for participation in a home or office environment, you should ensure
that your environment is safe, provides adequate space and is free of dangerous
or hazardous objects and materials. To the extent permitted by applicable law,
Informa and all entities within the Informa group (as well as any employees or
other representatives of the same) excludes all liability for any loss, injury
or damage whatsoever that you may suffer in connection with or arising from your
participation in any activities offered as part of the programme (including,
without limitation, any activities held outside of, or incidentally to, the main
Event that you are attending), whether direct, indirect, consequential, special,
incidental or punitive loss, injury or damage (including, without limitation,
injury to persons, property damage, theft, loss of profits, loss of business,
loss of opportunity, loss of goodwill, loss or corruption of data or any other
type of economic loss, injury or damage) or otherwise. The limitations and
exclusions in this paragraph only apply to the extent permitted by applicable
law.

 

CONTACT US
If you wish to contact us in relation to these terms and conditions, please
contact us at: Informa Connect – Legal Department, Informa PLC, 5 Howick Place,
London, SW1P 1WG, UK / +44 (0) 20 7017 5000.

 

To download a copy of the Delegate Terms and Conditions, click here.

Informa Connect Australia is the nation's leading event organiser. Our events
comprise of large scale exhibitions, industry conferences and highly specialised
corporate training.

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