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Housing Repairs Policies Consultation
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HOUSING REPAIRS POLICIES CONSULTATION

We are on a journey of change and improvement and want to hear your opinion on
what we do well and what you’d like to see improve. Our residents have a unique
perspective of the service we provide, and we know that you see issues and
solutions before anyone else.

 Have your say by taking this short survey by the 29 April 

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About the project

TimelineLatest newsAll tilesThe team

Tenants and leaseholders who wish to discuss the policy with a surveyor from our
repairs service can do so at their local housing office.  One drop-in session
will be held each week in each office throughout the consultation. 

 * West Area – each Monday 3:30pm to 5pm at 155 Westbourne Terrace, W2 6JX 

 * South Area – each Wednesday 3pm to 4:30pm at 137 Lupus Street, SW1V 3HE 

 * Central Area – each Tuesday 2pm to 4pm at Greenside Community
   Centre, Lilestone Street, NW8 8SR 

 * North Area – each Tuesday 2pm to 4pm at Glasgow House, Lanark Road W9 1QY 


HAVE YOUR SAY

1 proposal
Completed


HOUSING REPAIRS POLICY

We believe that all Westminster City Council (WCC) residents should live in a
safe, warm and secure home that is well maintained. We are committed to ensuring
that residents are kept at the centre of everything we do and should be treated
with empathy and respect by all staff. This is a core value in the way we expect
our repairs service is delivered. The Housing Repairs Policy sets out how we
will deliver the repairs service and what our residents can expect of us.
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DRAFT POLICIES

3 proposals
Completed


DRAFT WINDOW RESTRICTOR POLICY



Completed


DRAFT REPAIRS POLICY



Completed


DRAFT DAMP AND MOULD POLICY







PROJECT TIMELINE

Learn more

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CONSULTATION

March 2024 • In Progress

Six week public consultation on all three repairs policies.


LATEST NEWS

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MEET THE TEAM

Learn more


WESTMINSTER CITY COUNCIL


REPAIRS POLICIES TEAM

If you have any questions about the proposed policy or the consultation please
contact Stephen Ellis by email, using the address below.



Email:

sellis@westminster.gov.uk
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