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HURRICANE SUPPORT? CREATE A SERVICE REQUEST. EMERGENCY PREPARATIONS CLICK HERE .



FOR INFORMATION ON SPRING4SHELL AND SPRING CLOUD FUNCTION VULNERABILITIES, CLICK
HERE.



AVAYA DOES NOT USE THE OKTA AUTHENTICATION PRODUCT FOR SSO (SINGLE SIGN ON) TO
AVAYA SOFTWARE SYSTEMS, AND HAS NO PASSWORDS STORED IN THE OKTA CLOUD.
THEREFORE, AVAYA BELIEVES THERE IS NO RISK TO AVAYA AND ITS CUSTOMERS BASED ON
THE BREACH REPORTED BY OKTA INC ON 22 MARCH 2022.



FOR INFORMATION ON THE APACHE LOG4J VULNERABILITY CLICK HERE



IMPORTANT : MATERIAL DELAYS ARE POSSIBLE DUE TO WAREHOUSE POWER OUTAGES AND
HAZARDOUS TRAVEL CONDITIONS.



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IMPORTANT INFORMATION

UPDATE!



Avaya does not use the Okta authentication product for SSO (Single Sign On) to
Avaya software systems, and has no passwords stored in the Okta Cloud.
Therefore, Avaya believes there is no risk to Avaya and its customers based on
the breach reported by Okta Inc on 22 March 2022.



FOLLOW BEST PRACTICES, INCLUDING THESE

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ADOBE FLASH EOS – DECEMBER 2020

Adobe Flash EOS – December 2020 Adobe Flash Player EoS

 



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