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FAQ
Transferring Assets
How To Transfer My Assets To A Different Account / Wallet?

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HOW TO TRANSFER MY ASSETS TO A DIFFERENT ACCOUNT / WALLET?UPDATED 3 MONTHS AGO

Transferring your DIMO device, connected vehicle, or both to a new account is a
straightforward process that can be completed via the DIMO Buddy platform. 

Attention this is required to proceed:

 * Know your current wallet address and the secret phrase or keywords linked to
   it.

 * The recipient's wallet address or your new wallet address.

 * Polygon Matic tokens to cover transaction fees.

Follow these step-by-step instructions to ensure a smooth transition.

Step 1: Access DIMO Buddy

Go to https://dimobuddy.com

Step 2: Connect to Your Wallet

Click on "Connect."  

Step 3: Scan the QR Code

Scan the QR code displayed on DIMO Buddy using the wallet that owns the assets
you want to transfer.

 Step 4: Access The Correct Tab

 * To Transfer Only the device: Access the "Devices" Tab
 * To Transfer Only the vehicle: Access the "Vehicles" Tab 
   
 * To Transfer both the vehicle and the devices: Access the "Devices" Tab 

Once connected, select the proper tab in the top left corner of the screen to
initiate the transfer process.

Step 5: Manage Your Asset

Locate the specific vehicle or device you wish to transfer to the new account
and click on "More."

Step 6: Click on the transfer text

Enter the wallet address of the new account where you want to transfer your
vehicle and device.

Step 7: Initiate Transfer

After entering the new wallet address, click on:

 * "Send Device Only" to initiate the transfer of the device.
 * "Send Vehicle ID Only" to initiate the transfer of the vehicle.
 * "Send Vehicle ID & Device" to initiate the transfer of both the vehicle and
   the device.
   * This is the one you should click if you have been compromised

Step 8: Confirm Transaction

Confirm the transaction within your wallet, and ensure that you have a
sufficient amount of Matic tokens in your account to cover the transaction fees.

Step 9: Completion

After confirming the transaction, refresh the DIMO Buddy website.
Congratulations, your vehicle and device have been successfully transferred to
the new owner's account.

By following these steps, you can easily and securely transfer your DIMO device
and connected vehicle to a new account, ensuring a seamless ownership
transition.




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