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helpdesk.mainmicro.com Open in urlscan Pro
54.227.157.206  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://helpdesk.mainmicro.com/
Effective URL: http://helpdesk.mainmicro.com/support/home
Submission: On September 21 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 12 IPs in 2 countries across 9 domains to perform 27 HTTP transactions. The main IP is 54.227.157.206, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is helpdesk.mainmicro.com.
This is the only time helpdesk.mainmicro.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 5 54.227.157.206 14618 (AMAZON-AES)
5 18.66.112.79 16509 (AMAZON-02)
6 18.66.112.90 16509 (AMAZON-02)
3 18.66.112.64 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.32.121.110 16509 (AMAZON-02)
1 18.66.122.57 16509 (AMAZON-02)
1 34.230.212.108 14618 (AMAZON-AES)
2 2a00:1450:400... 15169 (GOOGLE)
1 151.101.66.137 54113 (FASTLY)
1 162.247.243.146 13335 (CLOUDFLAR...)
2 52.2.206.199 14618 (AMAZON-AES)
27 12
5    54.227.157.206 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-54-227-157-206.compute-1.amazonaws.com
helpdesk.mainmicro.com
5    18.66.112.79 (United States)

ASN16509 (AMAZON-02, US)
assets10.freshservice.com
assets6.freshservice.com
assets5.freshservice.com
6    18.66.112.90 (United States)

ASN16509 (AMAZON-02, US)
assets4.freshservice.com
assets8.freshservice.com
assets2.freshservice.com
assets7.freshservice.com
3    18.66.112.64 (United States)

ASN16509 (AMAZON-02, US)
assets9.freshservice.com
1    2a00:1450:4001:82b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
1    13.32.121.110 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-32-121-110.fra60.r.cloudfront.net
fe-perf-assets.freshworks.com
1    18.66.122.57 (United States)

ASN16509 (AMAZON-02, US)
mainmicro.attachments.freshservice.com
1    34.230.212.108 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-230-212-108.compute-1.amazonaws.com
mainmicro.myfreshworks.com
2    2a00:1450:4001:802::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    151.101.66.137 (United States)

ASN54113 (FASTLY, US)
js-agent.newrelic.com
1    162.247.243.146 (United States)

ASN13335 (CLOUDFLARENET, US)
bam-cell.nr-data.net
2    52.2.206.199 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-52-2-206-199.compute-1.amazonaws.com
rum.haystack.es
Domain Requested by
5 helpdesk.mainmicro.com 2 redirects helpdesk.mainmicro.com
3 assets9.freshservice.com helpdesk.mainmicro.com
assets6.freshservice.com
3 assets10.freshservice.com helpdesk.mainmicro.com
2 rum.haystack.es fe-perf-assets.freshworks.com
2 fonts.gstatic.com fonts.googleapis.com
2 assets7.freshservice.com helpdesk.mainmicro.com
2 assets2.freshservice.com helpdesk.mainmicro.com
1 bam-cell.nr-data.net js-agent.newrelic.com
1 js-agent.newrelic.com helpdesk.mainmicro.com
1 assets5.freshservice.com helpdesk.mainmicro.com
1 mainmicro.myfreshworks.com helpdesk.mainmicro.com
1 mainmicro.attachments.freshservice.com helpdesk.mainmicro.com
1 fe-perf-assets.freshworks.com helpdesk.mainmicro.com
1 assets6.freshservice.com helpdesk.mainmicro.com
1 assets8.freshservice.com helpdesk.mainmicro.com
1 fonts.googleapis.com helpdesk.mainmicro.com
1 assets4.freshservice.com helpdesk.mainmicro.com
27 17

This site contains links to these domains. Also see Links.

Domain
www.freshservice.com
support.freshservice.com
freshservice.com
Subject Issuer Validity Valid
*.freshservice.com
Amazon		 2020-10-05 -
2021-11-06		 a year crt.sh
upload.video.google.com
GTS CA 1O1		 2021-08-30 -
2021-11-22		 3 months crt.sh
*.freshworks.com
Amazon		 2021-09-13 -
2022-10-12		 a year crt.sh
*.attachments.freshservice.com
Amazon		 2021-05-01 -
2022-05-30		 a year crt.sh
*.myfreshworks.com
Amazon		 2021-04-08 -
2022-05-07		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2021-08-30 -
2021-11-22		 3 months crt.sh
*.newrelic.com
R3		 2021-09-17 -
2021-12-16		 3 months crt.sh
*.nr-data.net
DigiCert SHA2 Secure Server CA		 2020-02-05 -
2022-02-08		 2 years crt.sh
rum.haystack.es
R3		 2021-09-07 -
2021-12-06		 3 months crt.sh

This page contains 1 frames:

Primary Page: http://helpdesk.mainmicro.com/support/home
Frame ID: 97C14D6F4A68B4B47A6C5D9DA760264B
Requests: 26 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : MainMicro

Page URL History Show full URLs

  1. https://helpdesk.mainmicro.com/ HTTP 302
    http://helpdesk.mainmicro.com/ HTTP 302
    http://helpdesk.mainmicro.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

27
Requests

89 %
HTTPS

17 %
IPv6

9
Domains

17
Subdomains

12
IPs

2
Countries

700 kB
Transfer

2581 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://helpdesk.mainmicro.com/ HTTP 302
    http://helpdesk.mainmicro.com/ HTTP 302
    http://helpdesk.mainmicro.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

27 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request Cookie set home
helpdesk.mainmicro.com/support/
Redirect Chain
  • https://helpdesk.mainmicro.com/
  • http://helpdesk.mainmicro.com/
  • http://helpdesk.mainmicro.com/support/home
49 KB
20 KB 		Document
General
Check archive.org
Download Go to
Full URL
http://helpdesk.mainmicro.com/support/home
Protocol
HTTP/1.1
Server
54.227.157.206 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-227-157-206.compute-1.amazonaws.com
Software
fwe /
Resource Hash
e8eec0c57f4274e2eaa2dacea6cdb700f52dcf863682c7ed455de82f459a316c
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Host
helpdesk.mainmicro.com
Connection
keep-alive
Pragma
no-cache
Cache-Control
no-cache
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language
de-DE,de;q=0.9
Accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
Accept-Encoding
gzip, deflate
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

Date
Tue, 21 Sep 2021 14:44:35 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
200 OK
Cache-Control
no-store, max-age=0
X-Ratelimit-Limit
1800
X-Ratelimit-Reset
210921154435
Referrer-Policy
strict-origin-when-cross-origin
X-Ratelimit-Remaining
1799
X-Xss-Protection
1; mode=block
X-Request-Id
e61bbd8e-0f1b-46bc-8a73-47d0b0cb81bf
Etag
W/"52c7c149e8c540f0b28378e5b690de9c"
X-Frame-Options
SAMEORIGIN
X-Runtime
0.062082
X-Content-Type-Options
nosniff
Set-Cookie
_itildesk_session=ZlArVE1pMndHUTFtUXdTdmltMi9WcjRYRzBTbzJxK2FXVEdMVWxhVXM1UnRPTWtaZVFQZWJuQWsyRXhyb2xrdXRBS0J3azMrVVBxSll3RUtaKzgzZ05nZURKTXhHbklYZ2JMQmJON3QzeXkrTlJYNE9CbjYzcEFQM0VMNmxsSmVsdW12cEZoVlEwc01XRnZyNm0zQkFVK1hkZXFOSDliTUY4dFZLbVFnQklsUEVXUkY5UEFLUVJjZ1ZjQlVFaWwvLS1WdVZVcDBpbmhyWFBPejArbEM5c1NRPT0%3D--73b334134a36ca71f90ae9d7750e205569220da8; path=/; HttpOnly
Content-Encoding
gzip
X-Envoy-Upstream-Service-Time
70
X-Trace-Id
00-beebf4e5f64d8ad5d0c3775a65a1a377-0b151ea75c27cc73-00
Server
fwe

Redirect headers

Date
Tue, 21 Sep 2021 14:44:35 GMT
Content-Type
text/html; charset=utf-8
Transfer-Encoding
chunked
Connection
keep-alive
Status
302 Found
Cache-Control
no-cache, no-store, max-age=0, must-revalidate
Referrer-Policy
strict-origin-when-cross-origin
Pragma
no-cache
X-Xss-Protection
1; mode=block
X-Request-Id
d8fe0373-535f-4830-a888-deef601e7948
Location
http://helpdesk.mainmicro.com/support/home
X-Runtime
0.017840
X-Frame-Options
SAMEORIGIN
X-Content-Type-Options
nosniff
Expires
Fri, 01 Jan 1990 00:00:00 GMT
X-Envoy-Upstream-Service-Time
24
X-Trace-Id
00-d051a6048cdbf5b5a181d60a2c05cd4c-41704b63ea80283b-00
Server
fwe
i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
assets10.freshservice.com/assets/cdn/ 		10 KB
4 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets10.freshservice.com/assets/cdn/i18n-a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878.js
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
a72bf06ab1732d1d1c2ff56646d2e723ae14fd79a2b7570c7769c9d7b27cb878

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Sat, 10 Jul 2021 18:50:39 GMT
content-encoding
gzip
age
6292437
x-cache
Hit from cloudfront
content-length
3602
last-modified
Wed, 11 Mar 2020 09:33:17 GMT
server
AmazonS3
etag
"a906530368ce4c4d9591c863e99b8342"
x-amz-version-id
null
via
1.1 edffe6978db53d114a80cda421e0b6b9.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
spiZjx2_qgeeqTr8ifv7wMraE_OaqgHh-Tx3f8xIt0TszXaYoJy9UQ==
expires
Wed, 10 Jun 2020 11:14:11 GMT
en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
assets4.freshservice.com/assets/cdn/i18n/ 		44 KB
12 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://assets4.freshservice.com/assets/cdn/i18n/en-portal-ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3.js
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
ee5c2ba1f6f06613dfc9d1c93975c6a64bcc176d56af73088e4db3288ef365f3

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Thu, 29 Jul 2021 00:45:09 GMT
content-encoding
gzip
age
4715967
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
12229
last-modified
Thu, 22 Jul 2021 11:00:37 GMT
server
AmazonS3
etag
"d5dc10352ff5c7668b86153f71441b86"
x-amz-version-id
da8DXxmwwb6rUWZJp7iEdSRVpPhVEi2G
via
1.1 07a6f7d6fd9710cbcfc60fa67d44f04e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-type
application/javascript
x-amz-cf-id
k8i-_97BIFiYDN1w9Zov1F7Yfx7YsW5BehUbfQpCVsNpsktBxGT9aQ==
expires
Fri, 22 Jul 2022 17:00:36 GMT
Cookie set theme.css
helpdesk.mainmicro.com/support_v2/ 		490 KB
79 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
http://helpdesk.mainmicro.com/support_v2/theme.css?v=FS511631545075
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
HTTP/1.1
Server
54.227.157.206 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-54-227-157-206.compute-1.amazonaws.com
Software
fwe /
Resource Hash
e04fb64466cb0a7fea76f9a79e77a488b66f07f3b800f69ba462921946cc31e6
Security Headers
Name Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Pragma
no-cache
Accept-Encoding
gzip, deflate
Host
helpdesk.mainmicro.com
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Accept
text/css,*/*;q=0.1
Referer
http://helpdesk.mainmicro.com/support/home
Cookie
_itildesk_session=ZlArVE1pMndHUTFtUXdTdmltMi9WcjRYRzBTbzJxK2FXVEdMVWxhVXM1UnRPTWtaZVFQZWJuQWsyRXhyb2xrdXRBS0J3azMrVVBxSll3RUtaKzgzZ05nZURKTXhHbklYZ2JMQmJON3QzeXkrTlJYNE9CbjYzcEFQM0VMNmxsSmVsdW12cEZoVlEwc01XRnZyNm0zQkFVK1hkZXFOSDliTUY4dFZLbVFnQklsUEVXUkY5UEFLUVJjZ1ZjQlVFaWwvLS1WdVZVcDBpbmhyWFBPejArbEM5c1NRPT0%3D--73b334134a36ca71f90ae9d7750e205569220da8
Connection
keep-alive
Cache-Control
no-cache
Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date
Tue, 21 Sep 2021 14:44:35 GMT
Content-Encoding
gzip
X-Content-Type-Options
nosniff
Transfer-Encoding
chunked
Status
200 OK
X-Envoy-Upstream-Service-Time
25
Connection
keep-alive
X-Xss-Protection
1; mode=block
X-Request-Id
140cd94b-fcf4-4b22-87e3-fd8596589cbc
X-Trace-Id
00-a583fa574c98c49f1e28185a2c9c2d44-4430c6a779fad3db-00
X-Runtime
0.016784
Referrer-Policy
strict-origin-when-cross-origin
Server
fwe
Etag
W/"ec606ebf003bd0607b1acab7cb9e74e2"
X-Frame-Options
SAMEORIGIN
Content-Type
text/css; charset=utf-8
Cache-Control
max-age=5184000, public
Set-Cookie
_x_m=x_c; path=/ _x_w=13; path=/ _itildesk_session=YWhlT1BXMVJQdkJIOEE3U2NSd3RnRzFETVh2U0tXcmZudEVVVXg0KzE4aWp5UmhTYWdkSHFMRWxMUGFuTndYQ1lDVzBZakpRR1NIMWRFQ2s0a0paTzkrb1lTUFZ6YXBWeDZpMXdvckwwUUN6ZmczbnNFeWxkeEYwNXgzN2FyMUlDQ0lZUGpDQkdQN2xLbWhkajE4VXlOeURiUk5IUDUvRVdyNEZZUlAzNndoMEhmRXVWaEVRa0lkN2JtZlM2YlVTLS1TTXc4V29INUFxc1k1UkRtR2tjZUh3PT0%3D--94c0f9dfec9f39c92b04276d4e64f341ab66a748; path=/; HttpOnly
csat-response-cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb.css
assets9.freshservice.com/assets/cdn/ 		24 KB
5 KB 		Stylesheet
General
Check archive.org
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Full URL
https://assets9.freshservice.com/assets/cdn/csat-response-cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb.css
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
cd70c49a8f685f33768d94591a602d7b9b59dc46f8d52f58cf712dfc8db13bdb

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
Tue, 21 Sep 2021 11:35:57 GMT
content-encoding
gzip
age
11319
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
4859
last-modified
Tue, 21 Sep 2021 08:32:10 GMT
server
AmazonS3
etag
"3b81e912aa4cd89558f3cce4f10646eb"
x-amz-version-id
WAjcgsnxinP8GvFDOU4QrdkKQEXmFl6O
via
1.1 f952757fdddf3c9caa357164f2d464d8.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
c-0hnxfNn5ENocnCIOBmHidffBOv-PKOEaNynTGxjWOHQfvuw8wEYg==
expires
Wed, 21 Sep 2022 14:32:09 GMT
css2
fonts.googleapis.com/ 		6 KB
1 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:82b::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
Reverse DNS
Software
ESF /
Resource Hash
d58a30fcfbffc91a5f721e1fdca35bf56a59d26ddc9a809e6f8b1c031fc65c57
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Tue, 21 Sep 2021 13:16:43 GMT
server
ESF
date
Tue, 21 Sep 2021 14:44:35 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Tue, 21 Sep 2021 14:44:35 GMT
portal_v2_print-4031fc7853a6c8552e54b5f2205aec600e76ba5ce39765de64de92a895b0bd75.css
assets8.freshservice.com/assets/cdn/ 		27 KB
5 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets8.freshservice.com/assets/cdn/portal_v2_print-4031fc7853a6c8552e54b5f2205aec600e76ba5ce39765de64de92a895b0bd75.css
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Response headers

date
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content-encoding
gzip
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URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
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TLS 1.3, , AES_128_GCM
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18.66.112.90 , United States, ASN16509 (AMAZON-02, US),
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Response headers

date
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content-encoding
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URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
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Request headers

Accept-Language
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Response headers

date
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content-encoding
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General
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URL: http://helpdesk.mainmicro.com/support/home
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H2
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H2
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date
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content-encoding
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Protocol
H2
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TLS 1.3, , AES_128_GCM
Server
18.66.112.64 , United States, ASN16509 (AMAZON-02, US),
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Accept-Language
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Response headers

date
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content-encoding
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last-modified
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41 KB 		Image
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H2
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TLS 1.3, , AES_128_GCM
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Accept-Language
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x-amz-server-side-encryption
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https://mainmicro.myfreshworks.com/api/v2/users/357540405681163427/image?variant=SMALL
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Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
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Accept-Language
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Response headers
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General
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Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
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http://helpdesk.mainmicro.com/
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Response headers

date
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content-encoding
gzip
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1191
last-modified
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server
AmazonS3
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General
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URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.90 , United States, ASN16509 (AMAZON-02, US),
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AmazonS3 /
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Request headers

Accept-Language
de-DE,de;q=0.9
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http://helpdesk.mainmicro.com/
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Response headers

date
Thu, 22 Jul 2021 05:59:24 GMT
content-encoding
gzip
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5301913
x-cache
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content-length
1353
last-modified
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server
AmazonS3
etag
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3 KB 		Script
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https://assets9.freshservice.com/assets/cdn/crypto-js-bdc0a968e490098b357836f775d77c00443ed4928d7b5557dc2ee40fbde67209.js?_=1632235475978
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Host: assets6.freshservice.com
URL: https://assets6.freshservice.com/assets/cdn/portal_v2_head-1adeff0c09c2c547709f8acc72c56a45ba2b2510aaf013be3d1401209b9b6e1e.js
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H2
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TLS 1.3, , AES_128_GCM
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18.66.112.64 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/
User-Agent
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Response headers

date
Sun, 25 Jul 2021 18:29:32 GMT
content-encoding
gzip
age
4997704
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
2629
last-modified
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server
AmazonS3
etag
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3 KB 		Image
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https://assets5.freshservice.com/assets/portal_v2/hero-left-5105ddc1d07ae971c2e6d2af9e3322bf7580c831743b875cb5e9b01740fd7909.svg
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Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support_v2/theme.css?v=FS511631545075
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
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Software
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Accept-Language
de-DE,de;q=0.9
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http://helpdesk.mainmicro.com/
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Response headers

date
Tue, 09 Feb 2021 04:23:25 GMT
content-encoding
gzip
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last-modified
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server
AmazonS3
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accept-ranges
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x-amz-cf-id
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expires
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4 KB 		Image
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https://assets10.freshservice.com/assets/portal_v2/hero-right-c9436a67e35f1b48ad07c25448a409ee00b51f5423f36b41c7976c08077f61fd.svg
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Host: helpdesk.mainmicro.com
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Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.79 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
age
10662245
x-cache
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content-length
3518
last-modified
Tue, 08 Sep 2020 13:49:05 GMT
server
AmazonS3
etag
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x-amz-version-id
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via
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cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-P5
accept-ranges
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x-amz-cf-id
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16 KB 		Font
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https://fonts.gstatic.com/s/roboto/v27/KFOmCnqEu92Fr1Mu4mxK.woff2
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Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
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Request headers

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http://helpdesk.mainmicro.com
Accept-Language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
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content-security-policy-report-only
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server
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KFOlCnqEu92Fr1MmWUlfBBc4.woff2
fonts.gstatic.com/s/roboto/v27/ 		15 KB
16 KB 		Font
General
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https://fonts.gstatic.com/s/roboto/v27/KFOlCnqEu92Fr1MmWUlfBBc4.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css2?family=Roboto:wght@400;500;700&display=swap
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H2
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2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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Name Value
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Referer
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Accept-Language
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User-Agent
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Response headers

date
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x-content-type-options
nosniff
age
100469
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
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cross-origin
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content-length
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x-xss-protection
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last-modified
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server
sffe
content-type
font/woff2
access-control-allow-origin
*
cache-control
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accept-ranges
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expires
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helpdesk.mainmicro.com/assets/portal_v2/ 		4 KB
5 KB 		Font
General
Check archive.org
Download Go to
Full URL
http://helpdesk.mainmicro.com/assets/portal_v2/glyphs-portal_bde7d0b01815665b301cb38548e40e0a.woff2
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support_v2/theme.css?v=FS511631545075
Protocol
HTTP/1.1
Server
54.227.157.206 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
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Software
fwe /
Resource Hash
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Request headers

Pragma
no-cache
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http://helpdesk.mainmicro.com
Accept-Encoding
gzip, deflate
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User-Agent
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*/*
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no-cache
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User-Agent
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Response headers

X-Trace-Id
00-d9e93ac970485d65ae9603b2517c7989-84660335c8c5aed8-00
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fwe
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application/octet-stream
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Expires
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avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
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1019 B 		Image
General
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Full URL
https://assets7.freshservice.com/assets/portal_v2/avatar-0579153fccd95dcc43104911c12bda1012a946e2c23cf0b14f20791389efa00b.svg
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.90 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

date
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content-encoding
gzip
age
19028614
x-cache
Hit from cloudfront
content-length
601
last-modified
Fri, 12 Jun 2020 03:20:37 GMT
server
AmazonS3
etag
"7463293a7de410a9b7989a4bf537439d"
x-amz-version-id
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via
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x-amz-cf-id
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expires
Sat, 12 Jun 2021 09:20:36 GMT
nr-1210.min.js
js-agent.newrelic.com/ 		31 KB
12 KB 		Script
General
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Full URL
https://js-agent.newrelic.com/nr-1210.min.js
Requested by
Host: helpdesk.mainmicro.com
URL: http://helpdesk.mainmicro.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
151.101.66.137 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
AmazonS3 /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
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http://helpdesk.mainmicro.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

x-amz-version-id
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content-encoding
gzip
etag
"67f7ff413fcbb9300ab2dbf1bb53180c"
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last-modified
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server
AmazonS3
x-timer
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date
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vary
Accept-Encoding
content-type
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via
1.1 varnish
cache-control
public, max-age=7200, stale-if-error=604800
accept-ranges
bytes
x-cache-hits
10126
ae6cf37624
bam-cell.nr-data.net/1/ 		49 B
925 B 		Script
General
Check archive.org
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Full URL
https://bam-cell.nr-data.net/1/ae6cf37624?a=504407936,128906122,94325823&v=1210.e2a3f80&to=dVlWFUBbCgpRFhgQQEZGVxNGGxBUGwxYDlAZX1YFV0w%3D&rst=1960&ck=1&ref=http://helpdesk.mainmicro.com/support/home&qt=1&ap=63&be=804&fe=1930&dc=1309&perf=%7B%22timing%22:%7B%22of%22:1632235474704,%22n%22:0,%22f%22:605,%22dn%22:605,%22dne%22:605,%22c%22:605,%22ce%22:605,%22rq%22:606,%22rp%22:779,%22rpe%22:880,%22dl%22:783,%22di%22:1309,%22ds%22:1309,%22de%22:1310,%22dc%22:1930,%22l%22:1930,%22le%22:1931%7D,%22navigation%22:%7B%7D%7D&fp=1319&fcp=1408&jsonp=NREUM.setToken
Requested by
Host: js-agent.newrelic.com
URL: https://js-agent.newrelic.com/nr-1210.min.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
162.247.243.146 , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
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Request headers

Accept-Language
de-DE,de;q=0.9
Referer
http://helpdesk.mainmicro.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36

Response headers

Date
Tue, 21 Sep 2021 14:44:36 GMT
Content-Encoding
gzip
CF-Cache-Status
DYNAMIC
X-NewRelic-App-Data
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Server
cloudflare
Expect-CT
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Vary
Accept-Encoding
access-control-allow-methods
GET, POST, PUT, HEAD, OPTIONS
Content-Type
text/javascript
Access-Control-Allow-Origin
*
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chunked
Cross-Origin-Resource-Policy
cross-origin
Connection
keep-alive
access-control-allow-credentials
true
CF-Ray
692412914eb06927-FRA
analytics
rum.haystack.es/freshservice/ 		0
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General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Protocol
HTTP/1.1
Server
52.2.206.199 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-2-206-199.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Method
POST
Access-Control-Request-Headers
content-type,x-auth-token
Origin
http://helpdesk.mainmicro.com
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Sec-Fetch-Mode
cors

Response headers

Date
Tue, 21 Sep 2021 14:44:37 GMT
Content-Length
0
Access-Control-Allow-Origin
http://helpdesk.mainmicro.com
Access-Control-Allow-Credentials
true
Access-Control-Max-Age
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Access-Control-Allow-Methods
OPTIONS,POST
Access-Control-Allow-Headers
X-Requested-With,X-Auth-Token,Content-Type,Accept,Origin
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1
X-Trace-Id
00-d00561e9a310b7f2fb1a54aaf764c880-ba0dbd1729a42d4b-00
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X-Request-Id
a94206c7-5460-4d63-8a25-3ef7df60a8fd
analytics
rum.haystack.es/freshservice/ 		0
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General
Check archive.org
Download Go to
Full URL
https://rum.haystack.es/freshservice/analytics
Requested by
Host: fe-perf-assets.freshworks.com
URL: https://fe-perf-assets.freshworks.com/v2/analytics-2.0.0-beta.4.js
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_128_GCM
Server
52.2.206.199 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-52-2-206-199.compute-1.amazonaws.com
Software
fwe /
Resource Hash

Request headers

Referer
http://helpdesk.mainmicro.com/
x-auth-token
eb1e72921be822802ec8465f4fabd13b
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/93.0.4577.63 Safari/537.36
Content-type
application/json

Response headers

X-Trace-Id
00-4c764c7f4a7b57b8668396039b87b78b-de52b7b544bc6017-00
Date
Tue, 21 Sep 2021 14:44:37 GMT
Server
fwe
Vary
Origin
X-Fw-Ratelimiting-Managed
false
Access-Control-Allow-Origin
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Access-Control-Allow-Credentials
true
X-Envoy-Upstream-Service-Time
1
X-Request-Id
d0cdf0e7-1a02-4b2d-83f4-ec64afc5f9cb

Verdicts & Comments Add Verdict or Comment

212 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| onbeforexrselect boolean| originAgentCluster object| NREUM object| newrelic function| __nr_require object| portal object| I18n object| MODULE_NAME_PATTERN object| customTranslations undefined| USER_INFO object| PORTAL object| FEATURES object| LOGIN object| HOME_DATA object| PAGE_DATA object| ASSET_PATH undefined| IRIS_DATA object| DATE_FORMATS object| NOTIFICATIONS_DATA string| TICKET_SITE_KEY object| LAB_URL_LIST object| CLOUD_INTEGRATIONS string| BUSINESS_RULES_CDN string| CSAT_RESPONSE_CDN object| UTIL_DATA object| CUSTOM_PAGES number| HTTP_STATUS string| API_V2_PATH object| SIGNUP function| _classCallCheck function| _defineProperties function| _createClass function| FSAccordian function| AppMenuActions function| FSAttachments function| FSToastr function| SideModalActions function| TabMenu function| portalHeader function| replaceCustomTemplates function| setPageConfigs function| redirectToV1Layout function| announcementDetail function| announcementsList function| closeSideModal function| articleView function| ArticlesList function| articlesList function| clearArticlesList function| CatalogList function| catalogList function| destroyCatalogList function| catalogImgErr function| clearChangeList function| home function| Login function| login function| notFound function| passwordReset function| portalSearch function| portalSearchPage function| closePortalSearch function| ProfileEdit function| profileEdit function| ServiceRequestCatalog function| serviceRequest function| clearBusinessRules function| Signup function| signup function| solutionHome function| destroySolutionHome function| clearTicketList function| ticketNew function| closeAssociateAsset function| ticketShow function| assoAssetInit function| updateAssetCount function| getSelectedAsset function| addEventRmvAsset function| showFlashMessages function| unescapeHtml function| setPageName function| mimicPageChange function| hasAccess function| updateNavStatus function| executeTimeAgo function| roundToTwo function| getFileSize function| performServerCall function| handleError function| shift function| unique_code function| fsImageHandler function| conv_imgerror function| setRandomId function| debounce function| Template function| getQueryString function| getServiceItemLocations function| getParameterByName function| invokeFroala function| getTimeFormat function| getDateFormat function| getTime function| addSwitchPortalMenuEvent function| escapeHtml function| initGlobalMethods function| imageTagConstructor function| setAria function| toggleAria function| triggerFSEvent function| triggerEvent function| DateInterval function| getFormatedDate function| PortalTabs function| isValidEmail object| custom_helper function| $t function| NestedField function| $H object| SimpleSwitch function| Sticky object| AppMenu function| FSModal function| FsPageless function| FsPagination object| DEFAULT_POWER_SELECT_CONFIG function| PowerSelect object| SideModal object| API_URLS object| API_DATA_KEYS object| FS_DATE_FORMATS object| FROALA_OPTIONS object| LOGIN_FORM_VALIDATION object| FORGOT_FORM_VALIDATION object| MENU_ENTRIES object| REQUEST_MENU object| NAV_PAGE_MAP object| CARDS object| PAGE_URLS number| PROMISE_TIMEOUT object| CURR_PAGE_CONTEXT number| CURR_RANDOM number| ATTACHMENT_LIMIT number| TIME_CONSTANT object| GLOBAL_SEARCH boolean| CUSTOM_EVENTS_ON_JQUERY object| PAGE_NAME object| UNAUTH_PAGES object| EXCL_UNAUTH object| CLOUD_CONSTANT object| V2_SKINNED_PAGE_TOKENS object| PAGINATE_CALLBACKS object| LAYOUT_TEMPLATES object| PAGES_TEMPLATES object| PARTIALS object| DOC_BODY object| PAGE_MAIN function| Router boolean| FWAnalyticsSequentialPageLoad undefined| announcementCtx function| approvalList object| CHANGE_SORT function| changeList object| EXECPTIONAL_PAGES object| TICKET_SORT function| ticketList function| incidentDynamicSections function| requesterFieldBuilder object| DEAFULT_TICKET_BUILDER_OPTIONS function| TicketFieldsBuilder function| ticketForm object| businessRulesFormValidator function| ticketUpdate undefined| LOCATIONS function| getParams object| NORMAL_KEY_TARGETS object| KEYS function| a11yFocusHelper object| FSEVENTS object| DEFAULT_EVENT_OPTS boolean| n object| DateUtils object| GLOBAL_CONTEXT_FOR_TEMPLATES object| COMPONENT_TEMPLATES string| _partial object| PortalFormBuilder function| DatePicker function| DatePickerDay function| CalendarButtonInput function| TimePicker function| $ function| jQuery object| $LAB object| Handlebars function| FroalaEditor object| HBSUtils object| HandlebarsTemplates function| page function| Minigrid object| NAV_MENU object| portalUtils object| A11yFocusHelper function| ParentChildAutoFillHelper object| analyticsCollectorConfig object| FW_RUM number| ANALYTICS_INTERFACE_HISTORY_LENGTH function| parcelRequire object| FW_RUM_SSR_ADAPTER string| href string| pathname object| fsCryptoJS

3 Cookies

Domain/Path Name / Value
helpdesk.mainmicro.com/ Name: _x_m
Value: x_c
helpdesk.mainmicro.com/ Name: _x_w
Value: 13
helpdesk.mainmicro.com/ Name: _itildesk_session
Value: YWhlT1BXMVJQdkJIOEE3U2NSd3RnRzFETVh2U0tXcmZudEVVVXg0KzE4aWp5UmhTYWdkSHFMRWxMUGFuTndYQ1lDVzBZakpRR1NIMWRFQ2s0a0paTzkrb1lTUFZ6YXBWeDZpMXdvckwwUUN6ZmczbnNFeWxkeEYwNXgzN2FyMUlDQ0lZUGpDQkdQN2xLbWhkajE4VXlOeURiUk5IUDUvRVdyNEZZUlAzNndoMEhmRXVWaEVRa0lkN2JtZlM2YlVTLS1TTXc4V29INUFxc1k1UkRtR2tjZUh3PT0%3D--94c0f9dfec9f39c92b04276d4e64f341ab66a748

1 Console Messages

Source Level URL
Text
network error URL: https://mainmicro.myfreshworks.com/api/v2/users/357540405681163427/image?variant=SMALL
Message:
Failed to load resource: the server responded with a status of 401 (Unauthorized)

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets10.freshservice.com
assets2.freshservice.com
assets4.freshservice.com
assets5.freshservice.com
assets6.freshservice.com
assets7.freshservice.com
assets8.freshservice.com
assets9.freshservice.com
bam-cell.nr-data.net
fe-perf-assets.freshworks.com
fonts.googleapis.com
fonts.gstatic.com
helpdesk.mainmicro.com
js-agent.newrelic.com
mainmicro.attachments.freshservice.com
mainmicro.myfreshworks.com
rum.haystack.es
13.32.121.110
151.101.66.137
162.247.243.146
18.66.112.64
18.66.112.79
18.66.112.90
18.66.122.57
2a00:1450:4001:802::2003
2a00:1450:4001:82b::200a
34.230.212.108
52.2.206.199
54.227.157.206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