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 * Whitepapers
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WHITEPAPERS

Trends in Digital Account Opening
Read our whitepaper authored by Jim Marous, Co-publisher, The Financial Brand,
to gain detailed insights into Digital account opening trends that financial
institutions need to look out for.
Learn more

Empowering Digital Transformation with a Digital Automation Platform
Digital automation platform and how it brings together different automation
technologies, including robotic process automation (RPA), digital process
automation (DPA), and artificial intelligence (AI).
Learn more

PODCASTS

Digital Transformation in Insurance
Listen to this podcast on Digital Transformation in Insurance with Kevin Craine
as he shares his expert advice on top technologies that can help insurers stay
current and competitive.
Learn more

Content-centric Digital Transformation
Listen on to find out how a leading insurance organization successfully
leveraged content-centric digital transformation to transform their digital
policy servicing.
Learn more

GUEST POSTS

Reconsidering your ECM choices?
Read this article from Virginia Backaitis to understand how the enterprise
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Newgen Software: the best content services platform you’ve never heard of
Learn from Virginia Backaitis as she explains how Newgen Software provides one
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TRENDING BLOGS

Is Low Code the Game Changer for Successful Digital Transformation?
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Take Control of Your Customer Complaints to Unlock the Hidden Opportunity
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technology can help you simplify and optimize your complaints management
process… Learn more





What can we help you with today?



Online Account Opening

Deliver a frictionless, personalized, and omnichannel...

Consumer/Retail Lending

Automate your consumer/retail lending process to manage...

Commercial Lending

Ensure compliance and process efficiency throughout the...

SME Lending

Empower small and medium enterprises with a streamlined...

Shared Service Centers

Digitally transform your operations to deliver business...

CBILS Loan Origination Software

Automate SME Lending Process to manage high volume of...

Insurance

Transform into a digital insurance company with the help...

Government

Deliver intelligent, citizen-centric, and responsive...



WHERE ARE YOU IN YOUR DIGITAL TRANSFORMATION JOURNEY?

Find Out Now



Newgen Solutions

BY INDUSTRY

 * Financial Institutions
 * Insurance Firms
 * Government Organizations
 * Shared Service Centers
 * Healthcare Payers

View all

BY ENTERPRISE USE CASE

 * Customer Service Management
 * Employee Service Management
 * Contract Lifecycle Management
 * Sales Process Automation
 * Financial Statements Close Process

View all

BY BUSINESS GOAL

 * Improve Customer Experience
 * Maintain Business Continuity
 * Enable Remote Working
 * Ensure Governance and Compliance
 * Optimize Costs

View all



Real Outcomes

90%

Improvement in First-time-right

50%

Improvement in FTE Productivity

300+

Ready-to-use Communication Templates

400,000

Policy Reminders/Day

70%

Reduction in Distribution Cost

15 Billion

Documents Archived

50%

Reduction in Document Handling Cost

99%

Enhancement in Compliance

65%

Reduction in Turnaround Time

90%

Improvement in First-time-right

50%

Improvement in FTE Productivity

300+

Ready-to-use Communication Templates

400,000

Policy Reminders/Day

70%

Reduction in Distribution Cost

15 Billion

Documents Archived

50%

Reduction in Document Handling Cost

99%

Enhancement in Compliance

65%

Reduction in Turnaround Time

90%

Improvement in First-time-right





Customer Success

Accelerated digital
transformation of Processes

--------------------------------------------------------------------------------

Watch how Venerable leveraged Newgen’s platform to accelerate digital
transformation for enterprise-wide processes.

Increased productivity
of 35% in invoice processing

--------------------------------------------------------------------------------

Learn how Ingram Micro improved their productivity by 35% for large volume
transactions with Newgen.

50%
reduction in cost

--------------------------------------------------------------------------------

Nancy Foster, SVP and Credit Administrator, talks about using Newgen’s solutions
to digitally transform BNB Bank’s banking processes for improved customer
experience.

Turnaround time reduced
from day to an hour

--------------------------------------------------------------------------------

Equity bank was able to deliver consistent customer experience across all
channels, embrace mobile-first approach & eliminate process inefficiencies using
Newgens' Online Account Opening Solution.

Credit offers
in less than 1 minute

--------------------------------------------------------------------------------

Qander Consumer Finance leverages Newgen’s automation platform to transform and
automate their banking processes, delivering credit offers to customers in under
a minute.

Faster speed-to-market
with Newgen

--------------------------------------------------------------------------------

Learn how Tokio Marine HCC modernized their policy generation process with
Newgen.

Accelerating digital
across 20 branches

--------------------------------------------------------------------------------

Learn how Wilson Bank & Trust is leveraging Newgen’s Digital Transformation
Platform for online account opening, business banking, and small business
lending.

Accelerated digital
transformation of Processes

--------------------------------------------------------------------------------

Watch how Venerable leveraged Newgen’s platform to accelerate digital
transformation for enterprise-wide processes.

Increased productivity
of 35% in invoice processing

--------------------------------------------------------------------------------

Learn how Ingram Micro improved their productivity by 35% for large volume
transactions with Newgen.

50%
reduction in cost

--------------------------------------------------------------------------------

Nancy Foster, SVP and Credit Administrator, talks about using Newgen’s solutions
to digitally transform BNB Bank’s banking processes for improved customer
experience.

Turnaround time reduced
from day to an hour

--------------------------------------------------------------------------------

Equity bank was able to deliver consistent customer experience across all
channels, embrace mobile-first approach & eliminate process inefficiencies using
Newgens' Online Account Opening Solution.

Credit offers
in less than 1 minute

--------------------------------------------------------------------------------

Qander Consumer Finance leverages Newgen’s automation platform to transform and
automate their banking processes, delivering credit offers to customers in under
a minute.

Faster speed-to-market
with Newgen

--------------------------------------------------------------------------------

Learn how Tokio Marine HCC modernized their policy generation process with
Newgen.

Accelerating digital
across 20 branches

--------------------------------------------------------------------------------

Learn how Wilson Bank & Trust is leveraging Newgen’s Digital Transformation
Platform for online account opening, business banking, and small business
lending.

Accelerated digital
transformation of Processes

--------------------------------------------------------------------------------

Watch how Venerable leveraged Newgen’s platform to accelerate digital
transformation for enterprise-wide processes.





Customer Speak

With Newgen’s digital automation platform, we transformed the customer
onboarding process at our branches in the first phase of our implementation.
After the success of this project, we rolled out a retail loan origination
system (RLOS) for our customers along with automating the credit card process.
Our ambition is to become the digital bank of choice in Bermuda. We plan to
launch Newgen’s . . .

Michael DeCouto

Chief Digital & Marketing Officer

Clarien Bank Bermuda

Learn More

I just wanted to take a moment to thank everyone at Newgen for helping LCNB
National Bank for SBA PPP loan processing. Your assistance greatly enhanced our
efficiency and allowed us to wrap up funding for small businesses who were
relying on us to get their money quickly. I now look forward to working with
Newgen on the next piece of the puzzle which is loan forgiveness.

Matt Layer

Chief Lending Officer

LCNB National Bank

Learn More

Newgen has supported us in delivering on our customer promise, helped us to
innovate and foster thought leadership. And most importantly it has supported us
in our growth.

Septimus Blake

CEO

NCB Jamaica

Newgen demonstrated to us a 'can do, will do' attitude towards the business.
They demonstrated practical ways of integration and capability of their
omnichannel platform which we could build upon with other products, be it on the
deposit side or loan side. When we did our due diligence by talking with other
peer banks, we found that they had a very good experience with Newgen in terms
of delivery, . . .

Greg Sullins

Executive Vice President

Wilson Bank & Trust

Any improvement starts from a pebble idea; I always believe projects are
generated by pebble ideas—ideas which create ripples of transformation. So, here
the pebble idea was to capture optical character recognition (OCR) in the
invoices. This led to the massive overhauling of systems and underlying
processes.
With Newgen’s digital transformation platform, we developed such a unique . . .

Liza Montelibano

Chief Financial Officer and Corporate Information Officer

Aboitiz Power Corporation

With Newgen’s contextual content services (ECM) product suite, we have
successfully digitized our manual contracts filing. Newgen’s ECM is available to
our users both in English and French, thereby making it easy for users to access
the content in their preferred language. The important reasons for adopting this
product was its ability to seamlessly integrate with internal systems, user . .
.

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon

With Newgen’s digital automation platform, we transformed the customer
onboarding process at our branches in the first phase of our implementation.
After the success of this project, we rolled out a retail loan origination
system (RLOS) for our customers along with automating the credit card process.
Our ambition is to become the digital bank of choice in Bermuda. We plan to
launch Newgen’s . . .

Michael DeCouto

Chief Digital & Marketing Officer

Clarien Bank Bermuda

Learn More

I just wanted to take a moment to thank everyone at Newgen for helping LCNB
National Bank for SBA PPP loan processing. Your assistance greatly enhanced our
efficiency and allowed us to wrap up funding for small businesses who were
relying on us to get their money quickly. I now look forward to working with
Newgen on the next piece of the puzzle which is loan forgiveness.

Matt Layer

Chief Lending Officer

LCNB National Bank

Learn More

Newgen has supported us in delivering on our customer promise, helped us to
innovate and foster thought leadership. And most importantly it has supported us
in our growth.

Septimus Blake

CEO

NCB Jamaica

Newgen demonstrated to us a 'can do, will do' attitude towards the business.
They demonstrated practical ways of integration and capability of their
omnichannel platform which we could build upon with other products, be it on the
deposit side or loan side. When we did our due diligence by talking with other
peer banks, we found that they had a very good experience with Newgen in terms
of delivery, . . .

Greg Sullins

Executive Vice President

Wilson Bank & Trust

Any improvement starts from a pebble idea; I always believe projects are
generated by pebble ideas—ideas which create ripples of transformation. So, here
the pebble idea was to capture optical character recognition (OCR) in the
invoices. This led to the massive overhauling of systems and underlying
processes.
With Newgen’s digital transformation platform, we developed such a unique . . .

Liza Montelibano

Chief Financial Officer and Corporate Information Officer

Aboitiz Power Corporation

With Newgen’s contextual content services (ECM) product suite, we have
successfully digitized our manual contracts filing. Newgen’s ECM is available to
our users both in English and French, thereby making it easy for users to access
the content in their preferred language. The important reasons for adopting this
product was its ability to seamlessly integrate with internal systems, user . .
.

Vinodanand Jha

Sr. Vice President - Information Technology and Administration

Olam International Ltd. Gabon






Events and Webinars

Webinar

UNIFYING DEPOSITS AND LOANS FOR A SUCCESSFUL RETAIL BANKING...

Wednesday, June 8, 2022

While digital account opening has been a top trend for several years, financial
institutions are ...

Webinar

ACCELERATE DIGITAL TRANSFORMATION WITH LOW CODE

On-Demand

Join our panelists from Infosys, Forrester, and Newgen as they share their
insights and experiences ...

Webinar

CULTIVATING A DIGITAL LENDING ECOSYSTEM AT YOUR FINANCIAL...

Thursday, June 2, 2022

Operating in a low-rate environment and saddled with excessive deposits,
mid-size banks are compelled to ...

Webinar

TURBOCHARGE DIGITAL TRANSFORMATION IN THE ENERGY &...

On-Demand

Join our esteemed panel of presenters as they share their experiences and
insights on why ...



Newgen is the leading provider of a unified digital transformation platform with
native process automation, content services, and communication management
capabilities. Globally, successful enterprises rely on Newgen’s
industry-recognized low code application platform to develop and deploy complex,
content-driven, and customer-engaging business applications on the cloud. From
onboarding to service requests, lending to underwriting, and for many more use
cases across industries. Newgen unlocks simple with speed and agility.


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Profit at Rs 164 cr in FY’22, up 30% YoY
NewsExplore the Future of Digital with Newgen at Digitalization of Oil and Gas
Event, Calgary
NewsModernize Your Customer Communications with Newgen’s OmniOMS 10.0

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