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support.piano.io Open in urlscan Pro
104.16.53.111  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://support.piano.io/
Effective URL: https://support.piano.io/hc/en-us
Submission: On July 09 via manual from ES — Scanned from ES
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 16 IPs in 5 countries across 16 domains to perform 54 HTTP transactions. The main IP is 104.16.53.111, located in and belongs to CLOUDFLARENET, US. The main domain is support.piano.io.
TLS certificate: Issued by R3 on May 18th 2024. Valid for: 3 months.
This is the only time support.piano.io was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
4 24 104.16.53.111 13335 (CLOUDFLAR...)
7 104.18.72.113 13335 (CLOUDFLAR...)
3 2a04:4e42:400... 54113 (FASTLY)
2 104.17.25.14 13335 (CLOUDFLAR...)
4 2606:4700::68... 13335 (CLOUDFLAR...)
1 104.18.10.207 13335 (CLOUDFLAR...)
1 2a00:1450:400... 15169 (GOOGLE)
2 18.239.36.10 16509 (AMAZON-02)
2 188.114.96.3 13335 (CLOUDFLAR...)
2 192.229.233.55 15133 (EDGECAST)
2 185.166.143.32 16509 (AMAZON-02)
1 3.165.215.48 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
1 13.36.137.63 16509 (AMAZON-02)
2 2620:12a:8001::4 54113 (FASTLY)
54 16
24    104.16.53.111 (None, )

ASN13335 (CLOUDFLARENET, US)
support.piano.io
piano.zendesk.com
7    104.18.72.113 (None, )

ASN13335 (CLOUDFLARENET, US)
static.zdassets.com
theme.zdassets.com
3    2a04:4e42:400::649 (United States)

ASN54113 (FASTLY, US)
code.jquery.com
2    104.17.25.14 (None, )

ASN13335 (CLOUDFLARENET, US)
cdnjs.cloudflare.com
4    2606:4700::6812:bb1f (United States)

ASN13335 (CLOUDFLARENET, US)
cdn.jsdelivr.net
1    104.18.10.207 (None, )

ASN13335 (CLOUDFLARENET, US)
stackpath.bootstrapcdn.com
1    2a00:1450:4001:80b::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    18.239.36.10 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-239-36-10.ams58.r.cloudfront.net
tag.aticdn.net
2    188.114.96.3 (Amsterdam, Netherlands)

ASN13335 (CLOUDFLARENET, US)
cdn.lineicons.com
2    192.229.233.55 (United States)

ASN15133 (EDGECAST, US)
cdn.tagcommander.com
cdn.trustcommander.net
2    185.166.143.32 (Amsterdam, Netherlands)

ASN16509 (AMAZON-02, US)
api.statuspage.io
1    3.165.215.48 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-3-165-215-48.vie50.r.cloudfront.net
logs1412.xiti.com
1    2a00:1450:4001:829::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    13.36.137.63 (Paris, France)

ASN16509 (AMAZON-02, US)
PTR: ec2-13-36-137-63.eu-west-3.compute.amazonaws.com
privacy.trustcommander.net
2    2620:12a:8001::4 (United States)

ASN54113 (FASTLY, US)
piano.io
Apex Domain
Subdomains		 Transfer
25 piano.io
support.piano.io
piano.io — Cisco Umbrella Rank: 6108
922 KB
7 zdassets.com
static.zdassets.com — Cisco Umbrella Rank: 3787
theme.zdassets.com — Cisco Umbrella Rank: 59026
299 KB
4 jsdelivr.net
cdn.jsdelivr.net — Cisco Umbrella Rank: 423
13 KB
3 jquery.com
code.jquery.com — Cisco Umbrella Rank: 1178
105 KB
2 trustcommander.net
cdn.trustcommander.net — Cisco Umbrella Rank: 55803
privacy.trustcommander.net — Cisco Umbrella Rank: 100248
19 KB
2 statuspage.io
api.statuspage.io — Cisco Umbrella Rank: 314893
252 B
2 lineicons.com
cdn.lineicons.com — Cisco Umbrella Rank: 77248
57 KB
2 aticdn.net
tag.aticdn.net — Cisco Umbrella Rank: 17422
48 KB
2 cloudflare.com
cdnjs.cloudflare.com — Cisco Umbrella Rank: 331
20 KB
1 gstatic.com
fonts.gstatic.com
48 KB
1 xiti.com
logs1412.xiti.com — Cisco Umbrella Rank: 75543
326 B
1 tagcommander.com
cdn.tagcommander.com — Cisco Umbrella Rank: 20416
40 KB
1 zendesk.com
piano.zendesk.com
975 B
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 108
2 KB
1 bootstrapcdn.com
stackpath.bootstrapcdn.com — Cisco Umbrella Rank: 4404
28 KB
0 atinternet-solutions.com Failed
assets.atinternet-solutions.com Failed
54 16
Domain Requested by
23 support.piano.io 3 redirects support.piano.io
static.zdassets.com
6 static.zdassets.com support.piano.io
static.zdassets.com
4 cdn.jsdelivr.net support.piano.io
3 code.jquery.com support.piano.io
2 piano.io support.piano.io
2 api.statuspage.io code.jquery.com
2 cdn.lineicons.com support.piano.io
cdn.lineicons.com
2 tag.aticdn.net support.piano.io
cdn.tagcommander.com
2 cdnjs.cloudflare.com support.piano.io
1 privacy.trustcommander.net cdn.trustcommander.net
1 fonts.gstatic.com fonts.googleapis.com
1 logs1412.xiti.com cdn.tagcommander.com
1 cdn.trustcommander.net cdn.tagcommander.com
1 cdn.tagcommander.com support.piano.io
1 piano.zendesk.com 1 redirects
1 theme.zdassets.com support.piano.io
1 fonts.googleapis.com support.piano.io
1 stackpath.bootstrapcdn.com support.piano.io
0 assets.atinternet-solutions.com Failed support.piano.io
54 19

This site contains links to these domains. Also see Links.

Domain
docs.piano.io
developers.atinternet-solutions.com
status.piano.io
www.piano.io
piano.io
Subject Issuer Validity Valid
support.piano.io
R3		 2024-05-18 -
2024-08-16		 3 months crt.sh
zdassets.com
E6		 2024-06-29 -
2024-09-27		 3 months crt.sh
*.jquery.com
Sectigo ECC Domain Validation Secure Server CA		 2024-06-25 -
2025-06-25		 a year crt.sh
cdnjs.cloudflare.com
E1		 2024-06-02 -
2024-08-31		 3 months crt.sh
*.jsdelivr.net
Sectigo RSA Domain Validation Secure Server CA		 2024-05-04 -
2025-05-04		 a year crt.sh
bootstrapcdn.com
GTS CA 1P5		 2024-05-25 -
2024-08-23		 3 months crt.sh
upload.video.google.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
tag.aticdn.net
Thawte RSA CA 2018		 2024-01-15 -
2025-01-23		 a year crt.sh
lineicons.com
GTS CA 1P5		 2024-05-27 -
2024-08-25		 3 months crt.sh
cdn.tagcommander.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2024-02-23 -
2025-03-25		 a year crt.sh
*.statuspage.io
DigiCert Global G2 TLS RSA SHA256 2020 CA1		 2023-07-26 -
2024-08-23		 a year crt.sh
*.xiti.com
Thawte RSA CA 2018		 2024-04-18 -
2025-04-29		 a year crt.sh
*.gstatic.com
WR2		 2024-06-24 -
2024-09-16		 3 months crt.sh
*.trustcommander.net
Thawte TLS RSA CA G1		 2024-02-14 -
2025-03-16		 a year crt.sh
celeraone.at
R11		 2024-06-18 -
2024-09-16		 3 months crt.sh

This page contains 2 frames:

Primary Page: https://support.piano.io/hc/en-us
Frame ID: 4CC1D7659CFA47B32B66EE021E3CC3FE
Requests: 53 HTTP requests in this frame

Frame: https://support.piano.io/cdn-cgi/challenge-platform/h/b/scripts/jsd/191f93ebdf8e/main.js
Frame ID: 3D16BE65828ECBECC6FA32CCFCE21BAB
Requests: 2 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Piano Support

Page URL History Show full URLs

  1. https://support.piano.io/ HTTP 302
    https://support.piano.io/hc HTTP 301
    https://support.piano.io/hc/en-us Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/
Overall confidence: 100%
Detected patterns
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]*?bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.css
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • clipboard(?:-([\d.]+))?(?:\.min)?\.js
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com
Overall confidence: 100%
Detected patterns
  • \.tagcommander\.com
Overall confidence: 100%
Detected patterns
  • jquery[.-]([\d.]*\d)[^/]*\.js
  • jquery.*\.js(?:\?ver(?:sion)?=([\d.]+))?
Overall confidence: 100%
Detected patterns
  • ([\d.]+)/jquery-ui(?:\.min)?\.js
  • jquery-ui.*\.js
Overall confidence: 100%
Detected patterns
  • <link [^>]*?href="?[a-zA-Z]*?:?//cdn\.jsdelivr\.net/
  • //cdn\.jsdelivr\.net/

Page Statistics

54
Requests

91 %
HTTPS

33 %
IPv6

16
Domains

19
Subdomains

16
IPs

5
Countries

1604 kB
Transfer

3134 kB
Size

10
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.piano.io/ HTTP 302
    https://support.piano.io/hc HTTP 301
    https://support.piano.io/hc/en-us Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 27
  • https://piano.zendesk.com/auth/v2/host/without_iframe.js HTTP 302
  • https://static.zdassets.com/auth/89db87fa5856fd9ca1254fa82921aa9d71d02833/v2/host-without-iframe.js
Request Chain 43
  • https://support.piano.io/cdn-cgi/challenge-platform/scripts/jsd/main.js HTTP 302
  • https://support.piano.io/cdn-cgi/challenge-platform/h/b/scripts/jsd/191f93ebdf8e/main.js

54 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request en-us
support.piano.io/hc/
Redirect Chain
  • https://support.piano.io/
  • https://support.piano.io/hc
  • https://support.piano.io/hc/en-us
36 KB
9 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.piano.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
40170e8511f44cdcd244e8c77fcbcc414c69dfe9aed2eb5b023be2e98405405d
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

cache-control
max-age=0, public
cf-cache-status
REVALIDATED
cf-ray
8a0bcce4187b666c-MAD
content-encoding
br
content-language
en-us
content-type
text/html; charset=utf-8
date
Tue, 09 Jul 2024 22:37:45 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=putK92E87xV636kkWmPNXUN%2FT5qEJ2DGmNuBn5oj73FaaY59flE6jd4Yg2lJXFtJfQtGylK97fwznBCXAt6dhHrSykYKOWVk%2BtHESjF7poCqHozjzsWhVpGDwj%2BCAur57JM%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200; includeSubDomains
vary
Accept-Encoding
x-frame-options
SAMEORIGIN
x-runtime
0.167372
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-55fc8d45d-sbqzl
x-zendesk-processed-host-header
support.piano.io

Redirect headers

cache-control
no-cache
cf-cache-status
DYNAMIC
cf-ray
8a0bcce35f71666c-MAD
content-language
en-us
content-type
text/html; charset=utf-8
date
Tue, 09 Jul 2024 22:37:44 GMT
location
https://support.piano.io/hc/en-us
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
protocol
HTTP/1.1 always
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=Hd%2BRLT%2FoO60Nv9Hk6Ljy3A1LYKCWcWRQB2CfPwUaxiM5FAuGyUibMA6KIv2pp1b8i4CHBSvKZXGr6ItZ4l6UljUU7Jdc5zsREvUQ55Qfi6leoBv99Zp5yWdc57G2fsgcnAo%3D"}],"group":"cf-nel","max_age":604800}
server
cloudflare
strict-transport-security
max-age=259200; includeSubDomains
x-frame-options
SAMEORIGIN
x-runtime
0.030485
x-ua-compatible
IE=edge
x-xss-protection
1; mode=block
x-zendesk-origin-server
app-server-55fc8d45d-t9d94
x-zendesk-processed-host-header
support.piano.io
application-a42a464885a505c24ac3b0ab35047489.css
static.zdassets.com/hc/assets/ 		55 KB
10 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://static.zdassets.com/hc/assets/application-a42a464885a505c24ac3b0ab35047489.css
Requested by
Host: support.piano.io
URL: https://support.piano.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.18.72.113 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
ba2d68818246f93903142003b5d0dcf14c8536960078accd08f1d5813c61a485
Security Headers
Name Value
Strict-Transport-Security max-age=0

Request headers

Referer
https://support.piano.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 22:37:45 GMT
x-amz-version-id
Jm6bpbzCyZBWEX5rCECLgE.G9YmLzcCg
content-encoding
br
cf-cache-status
HIT
nel
{"success_fraction":0,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=0
x-amz-request-id
1C8YN4V31R0NZZB8
age
485148
x-amz-server-side-encryption
AES256
x-amz-replication-status
COMPLETED
x-amz-id-2
nzoQTqVYWo4SdeXd08MJ8RqL9t21wIynzJo/vYD7ZjnD9MvPjOE5lK/4RaemG342dlrorTyh0Jg=
last-modified
Thu, 30 May 2024 07:49:10 GMT
server
cloudflare
etag
W/"5191d4ea06bcc144e6774b0fe859528e"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=VNI5%2Flb5%2BbSY3Npf26k1xgqec1yUlVoNVmdPeiOlNS6cVBwVNQ2mC7gz0uUdpRslfEDDS4zhR9NTmZ9LSaVDiLwy6P6QO%2Fy4yaCq6LfQQwgKKPop0Lue4uBomuQMynLzcU32Xjc%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css
access-control-allow-origin
*
access-control-allow-methods
GET, HEAD
cache-control
public, max-age=604800
access-control-max-age
0
cf-ray
8a0bcce58cfd6669-MAD
access-control-allow-headers
*
style.css
support.piano.io/hc/theming_assets/73331/1319936/ 		93 KB
16 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.piano.io/hc/theming_assets/73331/1319936/style.css?digest=19365486277138
Requested by
Host: support.piano.io
URL: https://support.piano.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
148b29bac680692e35788b7b881aa96fa13f808ee9f82379906d0f90cb5f496c
Security Headers
Name Value
Strict-Transport-Security max-age=259200; includeSubDomains

Request headers

Referer
https://support.piano.io/hc/en-us
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 22:37:45 GMT
content-encoding
gzip
cf-cache-status
HIT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
strict-transport-security
max-age=259200; includeSubDomains
age
136173
x-zendesk-origin-server
app-server-f579cfbdc-vhpsc
protocol
HTTP/1.1 always
x-ua-compatible
IE=edge
x-runtime
0.025881
server
cloudflare
etag
W/"148b29bac680692e35788b7b881aa96f"
vary
Accept-Encoding
report-to
{"endpoints":[{"url":"https:\/\/a.nel.cloudflare.com\/report\/v4?s=fjMzLD2HUbvU9qYikdsf%2F7ToSDvggEl90QJeHDNTzUQFF%2B9b9iIo5q0gdA%2FS9OPkJqGXHnuho79Z0TB%2Bh6dBHy8x21rKcpoOxaIMVxpdKvNHeeeHHgxvhzf9rimhkb1C984%3D"}],"group":"cf-nel","max_age":604800}
content-type
text/css; charset=utf-8
cache-control
max-age=604800, public
x-zendesk-processed-host-header
support.piano.io
cf-ray
8a0bcce519d1666c-MAD
jquery-3.6.0.min.js
code.jquery.com/ 		87 KB
30 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://code.jquery.com/jquery-3.6.0.min.js
Requested by
Host: support.piano.io
URL: https://support.piano.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:400::649 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
ff1523fb7389539c84c65aba19260648793bb4f5e29329d2ee8804bc37a3fe6e

Request headers

Referer
https://support.piano.io/
Origin
https://support.piano.io
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 22:37:45 GMT
content-encoding
gzip
via
1.1 varnish, 1.1 varnish
age
1969236
x-cache
HIT, HIT
content-length
30875
x-served-by
cache-lga21931-LGA, cache-mad22071-MAD
last-modified
Fri, 18 Oct 1991 12:00:00 GMT
server
nginx
x-timer
S1720564665.205153,VS0,VE0
etag
W/"28feccc0-15d9d"
vary
Accept-Encoding
content-type
application/javascript; charset=utf-8
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=604800
accept-ranges
bytes
x-cache-hits
45, 465689
jquery-ui.css
code.jquery.com/ui/1.13.1/themes/base/ 		35 KB
8 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://code.jquery.com/ui/1.13.1/themes/base/jquery-ui.css
Requested by
Host: support.piano.io
URL: https://support.piano.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:400::649 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
58a6f49e92f7d2fd1246d98c568c2ac7d6be832ddfece67ec9f7ef3332766adf

Request headers

Referer
https://support.piano.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 22:37:45 GMT
content-encoding
gzip
via
1.1 varnish, 1.1 varnish
age
8088783
x-cache
HIT, HIT
content-length
8356
x-served-by
cache-lga21953-LGA, cache-mad22020-MAD
last-modified
Fri, 18 Oct 1991 12:00:00 GMT
server
nginx
x-timer
S1720564665.204438,VS0,VE0
etag
W/"28feccc0-8d03"
vary
Accept-Encoding
content-type
text/css
access-control-allow-origin
*
cache-control
public, max-age=31536000, stale-while-revalidate=604800
accept-ranges
bytes
x-cache-hits
5240, 3342
jquery-ui.min.js
code.jquery.com/ui/1.13.1/ 		249 KB
66 KB 		Script
General
Check archive.org
Download Go to
Full URL
https://code.jquery.com/ui/1.13.1/jquery-ui.min.js
Requested by
Host: support.piano.io
URL: https://support.piano.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a04:4e42:400::649 , United States, ASN54113 (FASTLY, US),
Reverse DNS
Software
nginx /
Resource Hash
793cb14b4ae48e92c4a35eae5d34b4b95092e3cd7995ce342b6895a560ef7526

Request headers

Referer
https://support.piano.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Tue, 09 Jul 2024 22:37:45 GMT
content-encoding
gzip
via
1.1 varnish, 1.1 varnish
age
25762465
x-cache
HIT, HIT
content-length
67637
x-served-by
cache-lga21975-LGA, cache-mad22020-MAD
last-modified
Fri, 18 Oct 1991 12:00:00 GMT
server
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*
cache-control
max-age=86400, must-revalidate
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Full URL
https://logs1412.xiti.com/event?s=625823&idclient=lyezs0omn62txoy2
Requested by
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URL: https://cdn.tagcommander.com/6432/tc_PianoHelpCenter_20.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
3.165.215.48 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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/
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Request headers

Referer
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User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

date
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strict-transport-security
max-age=15768000
via
1.1 b4ee5f40b17ab60a394cad7c0afa46ee.cloudfront.net (CloudFront)
x-amz-cf-pop
VIE50-P3
access-control-max-age
600
x-cache
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access-control-allow-origin
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cache-control
no-store
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x-amz-cf-id
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Full URL
https://support.piano.io/cdn-cgi/challenge-platform/h/b/jsd/r/8a0bcce4187b666c
Requested by
Host: support.piano.io
URL: https://support.piano.io/cdn-cgi/challenge-platform/scripts/jsd/main.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
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cloudflare /
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
application/json

Response headers

date
Tue, 09 Jul 2024 22:37:45 GMT
nel
{"success_fraction":0.01,"report_to":"cf-nel","max_age":604800}
server
cloudflare
cf-ray
8a0bcce93f73666c-MAD
content-length
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report-to
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content-type
text/plain; charset=UTF-8
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fonts.gstatic.com/s/opensans/v40/ 		47 KB
48 KB 		Font
General
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Full URL
https://fonts.gstatic.com/s/opensans/v40/memvYaGs126MiZpBA-UvWbX2vVnXBbObj2OVTS-muw.woff2
Requested by
Host: fonts.googleapis.com
URL: https://fonts.googleapis.com/css?family=Montserrat:300,400,600|Open+Sans:300,400,600,700&display=swap
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2a00:1450:4001:829::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),
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sffe /
Resource Hash
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Security Headers
Name Value
X-Content-Type-Options nosniff
X-Xss-Protection 0

Request headers

Referer
https://fonts.googleapis.com/
Origin
https://support.piano.io
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
Thu, 04 Jul 2024 09:37:33 GMT
x-content-type-options
nosniff
age
478813
content-security-policy-report-only
require-trusted-types-for 'script'; report-uri https://csp.withgoogle.com/csp/apps-themes
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000
content-length
48236
x-xss-protection
0
last-modified
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server
sffe
cross-origin-opener-policy
same-origin; report-to="apps-themes"
report-to
{"group":"apps-themes","max_age":2592000,"endpoints":[{"url":"https://csp.withgoogle.com/csp/report-to/apps-themes"}]}
content-type
font/woff2
access-control-allow-origin
*
cache-control
public, max-age=31536000
accept-ranges
bytes
timing-allow-origin
*
expires
Fri, 04 Jul 2025 09:37:33 GMT
/
privacy.trustcommander.net/privacy-consent/ 		43 B
533 B 		Ping
General
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Full URL
https://privacy.trustcommander.net/privacy-consent/
Requested by
Host: cdn.trustcommander.net
URL: https://cdn.trustcommander.net/privacy/6432/privacy_v2_2.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
13.36.137.63 Paris, France, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-13-36-137-63.eu-west-3.compute.amazonaws.com
Software
/
Resource Hash
b1442e85b03bdcaf66dc58c7abb98745dd2687d86350be9a298a1d9382ac849b

Request headers

Referer
https://support.piano.io/
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36
Content-Type
text/plain;charset=UTF-8

Response headers

pragma
private
Date
Tue, 09 Jul 2024 22:37:46 GMT
vary
Origin
p3p
policyref="/w3c/p3p.xml", CP="NOI DSP COR NID ADM DEV PSA OUR IND UNI PUR COM NAV INT STA"
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image/gif
access-control-allow-origin
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cache-control
private, max-age=486000, pre-check=486000
access-control-allow-credentials
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Connection
keep-alive
access-control-allow-headers
Content-Type
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expires
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Graphik-Light-Web.woff2
piano.io/wp-content/themes/piano/fonts/ 		45 KB
45 KB 		Font
General
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https://piano.io/wp-content/themes/piano/fonts/Graphik-Light-Web.woff2
Requested by
Host: support.piano.io
URL: https://support.piano.io/hc/en-us
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2620:12a:8001::4 , United States, ASN54113 (FASTLY, US),
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Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31622400; includeSubDomains; preload

Request headers

Referer
https://support.piano.io/
Origin
https://support.piano.io
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

expires
Sat, 21 Jun 2025 08:01:28 GMT
strict-transport-security
max-age=31622400; includeSubDomains; preload
date
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via
1.1 varnish, 1.1 varnish
x-pantheon-styx-hostname
styx-fe4-b-6757d9c95f-4tqp6
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HIT, HIT
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server
nginx
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x-cache-hits
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piano.io/wp-content/themes/piano/fonts/ 		42 KB
43 KB 		Font
General
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Full URL
https://piano.io/wp-content/themes/piano/fonts/Graphik-Regular-Web.woff2
Requested by
Host: support.piano.io
URL: https://support.piano.io/hc/en-us
Protocol
H2
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TLS 1.3, , AES_128_GCM
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Security Headers
Name Value
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Request headers

Referer
https://support.piano.io/
Origin
https://support.piano.io
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

expires
Thu, 03 Jul 2025 19:26:24 GMT
strict-transport-security
max-age=31622400; includeSubDomains; preload
date
Tue, 09 Jul 2024 22:37:46 GMT
via
1.1 varnish, 1.1 varnish
x-pantheon-styx-hostname
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HIT, HIT
content-length
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x-served-by
cache-chi-klot8100133-CHI, cache-mad22043-MAD
last-modified
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server
nginx
x-timer
S1720564666.025153,VS0,VE4
etag
"6684248c-a959"
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cache-control
max-age=31622400
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x-cache-hits
0, 0
truncated
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0 		Image
General
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Full URL
data:truncated
Protocol
DATA
Server
-, , ASN (),
Reverse DNS
Software
/
Resource Hash
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Request headers

Referer
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

Content-Type
image/png
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support.piano.io/hc/theming_assets/ 		701 B
1 KB 		Other
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Full URL
https://support.piano.io/hc/theming_assets/01HZM7FSCKAT0WRTXN3BFGK0CK
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
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104.16.53.111 -, , ASN13335 (CLOUDFLARENET, US),
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Security Headers
Name Value
X-Content-Type-Options nosniff

Request headers

Referer
https://support.piano.io/hc/en-us
User-Agent
Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36

Response headers

date
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x-amz-version-id
zEALLiJkMcb4z6Agga0jC8v6THrFaT1y
x-content-type-options
nosniff
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server
cloudflare
etag
"524753deb118737f26961e180fd95a6a"
vary
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report-to
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*
cache-control
max-age=259200, public
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cf-ray
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x-robots-tag
none, noarchive

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
assets.atinternet-solutions.com
URL
https://assets.atinternet-solutions.com/fonts/graphik/graphik-regular-web.woff
Domain
assets.atinternet-solutions.com
URL
https://assets.atinternet-solutions.com/fonts/graphik/graphik-regular-web.woff2

Verdicts & Comments Add Verdict or Comment

45 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 function| $ function| jQuery function| ClipboardJS object| _self object| Prism object| ATInternet function| ATCustomEvent function| Dismissible string| currentLanguage function| appelAjaxNew function| getDataLayer object| I18N object| Zendesk object| HelpCenter object| webpackChunkhelp_center object| regeneratorRuntime object| I18n function| getCookie function| Dropdown object| dropdowns object| dropdownToggles function| createNoteSmart object| pianoAnalytics object| data number| tc_privacy_used function| tc_privacy_display_20 function| tc_privacy_wait_body_20 function| tC object| tC_6432_20 object| caReady function| cact object| tc_array_events function| tC6432_20 object| _pac object| pdl object| _paq object| pa function| tc_ATinternet_ConsentMode function| prepareAcmVendorConsent function| prepareConsent object| tagCategories object| tagVendors object| minorTags string| tcCategoriesConsent

10 Cookies

Domain/Path Name / Value
.support.piano.io/ Name: __cfruid
Value: 6d630ec6aa968c8b979d62c13ec6a9294625b442-1720564664
support.piano.io/ Name: _help_center_session
Value: NExiU2N5a3A4RWRTeGxiQTlsaHNWblJGcEVTRlk1NW52QUZ6eUdEU3RtQVFxcXdwalhuNGIxaEtvSytuNmZzekVpRkVpbWllUXhkdE9XclFrd3N6d3dSU05NLzRRT0lWakxGVXh6ZkQrY0VxNGhiMzVEdGVobFRzZzBuOWx2YTAtLW51ejRrNFdSRHNMUWZCMTEydEtNd0E9PQ%3D%3D--7d6782083634fe65e5fb950947bf6b73c9471ef4
.piano.zendesk.com/ Name: __cfruid
Value: bef7d7b3fde629869597f01025244e1c8b34d544-1720564665
support.piano.io/ Name: pa_privacy
Value: %22exempt%22
support.piano.io/ Name: _pcid
Value: %7B%22browserId%22%3A%22lyezs0omn62txoy2%22%2C%22_t%22%3A%22me3epi0s%7Clyezs0os%22%7D
support.piano.io/ Name: _pctx
Value: %7Bu%7DN4IgrgzgpgThIC4B2YA2qA05owMoBcBDfSREQpAeyRCwgEt8oBJAE0RXSwH18yBbKAGYoAB3oAGfAB9UATygAvCBMp8AvkA
.piano.io/ Name: _pcid
Value: %7B%22browserId%22%3A%22lyezs0omn62txoy2%22%2C%22_t%22%3A%22me3epi0s%7Clyezs0os%22%7D
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Value: %7Bu%7DN4IgrgzgpgThIC4B2YA2qA05owMoBcBDfSREQpAeyRCwgEt8oBJAE0RXSwH18yBbKAGYoAB3oAGfAB9UATygAvCBMp8AvkA
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Value: Z_339tbh1qcQ6sBKuZLIJ.nY8AB7XE4R7_zM.keoMQI-1720564665-1.0.1.1-cHAttVf1AM3_z4UFsTpZQxjW2NzOHquOOHDKt6xixNBJtwCantlVbbuMQt3Ig_NEcEyqp4O6MhF0tCT9uO4LkA
.piano.io/ Name: TCPID
Value: 1247223374510905976074

7 Console Messages

Source Level URL
Text
javascript error URL: https://code.jquery.com/jquery-3.6.0.min.js(Line 1)
Message:
Refused to set unsafe header "Host"
javascript error URL: https://code.jquery.com/jquery-3.6.0.min.js(Line 1)
Message:
Refused to set unsafe header "accept-encoding"
javascript error URL: https://code.jquery.com/jquery-3.6.0.min.js(Line 1)
Message:
Refused to set unsafe header "Connection"
javascript error URL: https://support.piano.io/hc/en-us
Message:
Access to font at 'https://assets.atinternet-solutions.com/fonts/graphik/graphik-regular-web.woff' from origin 'https://support.piano.io' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://assets.atinternet-solutions.com/fonts/graphik/graphik-regular-web.woff
Message:
Failed to load resource: net::ERR_FAILED
javascript error URL: https://support.piano.io/hc/en-us
Message:
Access to font at 'https://assets.atinternet-solutions.com/fonts/graphik/graphik-regular-web.woff2' from origin 'https://support.piano.io' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://assets.atinternet-solutions.com/fonts/graphik/graphik-regular-web.woff2
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=259200; includeSubDomains
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

api.statuspage.io
assets.atinternet-solutions.com
cdn.jsdelivr.net
cdn.lineicons.com
cdn.tagcommander.com
cdn.trustcommander.net
cdnjs.cloudflare.com
code.jquery.com
fonts.googleapis.com
fonts.gstatic.com
logs1412.xiti.com
piano.io
piano.zendesk.com
privacy.trustcommander.net
stackpath.bootstrapcdn.com
static.zdassets.com
support.piano.io
tag.aticdn.net
theme.zdassets.com
assets.atinternet-solutions.com
104.16.53.111
104.17.25.14
104.18.10.207
104.18.72.113
13.36.137.63
18.239.36.10
185.166.143.32
188.114.96.3
192.229.233.55
2606:4700::6812:bb1f
2620:12a:8001::4
2a00:1450:4001:80b::200a
2a00:1450:4001:829::2003
2a04:4e42:400::649
3.165.215.48
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