photos3.walmart.com
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216.117.73.237
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Effective URL: https://photos3.walmart.com/about/help?veh=eml&adid=comms_jan2023reengagementreminder4_1500000020090000049494
Submission: On January 17 via api from US — Scanned from DE
Effective URL: https://photos3.walmart.com/about/help?veh=eml&adid=comms_jan2023reengagementreminder4_1500000020090000049494
Submission: On January 17 via api from US — Scanned from DE
Form analysis 4 forms found in the DOM
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</form>Text Content
GET YOUR GIFTS IN TIME FOR CHRISTMAS
×
SHIPPING OPTIONS
SITE TO HOME (5 DAYS)
SAME-DAY PICKUP
PHOTO PRINTS
Prints (all sizes), Wallet Prints, & Passport Photos Dec. 9 Dec. 24 Till Noon
Retro Prints Dec. 9 n/a
PHOTO CARDS
Photo Paper Cards Dec. 9 Dec. 24 Till Noon Card Stock Cards, Stationery, &
Folded Cards Dec. 9 Dec. 24 Till Noon
WALL ART
Canvas Prints & Mounted Photos Dec. 9 Dec. 24 Till Noon Framed Canvas Prints &
Hanging Canvases Dec. 9 n/a
BLANKETS
Fleece, Plush, Sherpa, & Woven Dec. 9 n/a
HOLIDAY DÉCOR
Metal Scalloped, Metal Fancy Bracket, Metal Modern Corner, Metal Snowflake, &
Sled Ornaments Dec. 9 n/a Other Ornaments & Stockings Dec. 9 n/a
BOOKS
Hard Cover & Linen Cover Books Dec. 9 Dec. 24 Till Noon Soft Cover (Excluding
8x11), Leather Cover, Paper Cover, Layflat, Premium Layflat, & Flip Books Dec. 9
n/a Soft Cover (8x11) & Mini Books Dec. 9 n/a
HOME
11 oz & 15 oz Mugs Dec. 9 n/a Collage Mugs, Specialty Mugs, Travel Mugs,
Barware, Plates, Puzzles, & Keepsakes Dec. 9 n/a Pillows Dec. 9 n/a Placemats,
Potholders, Cutting Boards & Coasters Dec. 9 n/a Pillow cases, Pillow Shams,
Bedding, Shower Curtains, & Bath Mats Dec. 9 n/a
OFFICE
Wall Calendars Dec. 9 Dec. 24 Till Noon Ultra Thin Mousepads, 8x10 Collage High
Gloss Desk Art, Desk Sets, & Desk Calendars Dec. 9 n/a Other Mousepads, Magnets,
Metal Desk Art, Other High Gloss Desk Art, & Ceramic Tiles Dec. 9 n/a Desk
Canvases & Mini Canvas with Easel Dec. 9 n/a Notepads, Sketchbooks, Address
Labels, Stickers, & Premium Journals Dec. 9 n/a Soft and Hard Cover Journals &
Business Cards Dec. 9 n/a
JEWELRY, ACCESSORIES, APPAREL & PET
Jewelry & Keychains Dec. 9 n/a Aprons, Neckties, Grocery Totes, & Tea Towels
Dec. 9 n/a Apparel & Pet Products Dec. 9 n/a
PHONE CASES
Aluminum & Tough Cases Dec. 9 n/a
POSTERS & BANNERS
Posters & Banners Dec. 9 Dec. 24 Till Noon Custom Signs & Bunting Banners Dec. 9
n/a
We have provided recommended order-by-dates but do not guarantee delivery of any
product due to potential unexpected delays at the production plant, or during
the shipping process. As a result, we recommend that you order by 12 p.m. PST by
each of the recommended dates to help you receive your products in time.
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* Canvas Prints
CANVAS PRINTS
* Canvas Prints from $21.96
*
* SHOP NOW >
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* Blankets
BLANKETS
* Blankets From $26.96
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* SEE ALL BLANKET FABRICS >
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* SEE ALL PILLOWS >
* Throw Pillows from $16.96
*
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* Mugs
MUGS
* Photo Mugs from $9.96
*
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* Stainless Steel Tumbler 14oz
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* SEE ALL TUMBLERS >
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* SEE ALL DRINKWARE >
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* SEE ALL BARWARE >
*
* Photo Books
PHOTO BOOKS
* Hard Cover Photo Books from $10.96
*
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* Book Sizes
* 5x7
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* SEE ALL TYPES ›
* Designs
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* SEE ALL DESIGNS >
* Same-Day Books
* Same-Day Flip Book
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* 1-Hour Photo Books
* SEE ALL SAME-DAY BOOKS ›
* New Easy Books
* Upload photos, we'll do the rest
*
* SHOP NOW >
* Wall Art
WALL ART
* Wall Art Prints
* Mounted Photo
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* SEE ALL WALL ART ›
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* SEE ALL CANVAS ›
* Same-Day Wall Art
* Canvas Prints
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* SEE ALL SAME DAY WALL ART >
*
* Home Décor
HOME DÉCOR
* Throw Pillows from $16.96
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* SHOP NOW >
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* SEE ALL KITCHEN >
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GIFTS
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* SEE ALL APPAREL >
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* Posters
POSTERS
* Poster Sizes
* 11x14
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* SEE ALL SIZES ›
* Poster Types
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WALMART PHOTO HELP
--------------------------------------------------------------------------------
YOUR ACCOUNT & PHOTOS
DELIVERY & SHIPPING DETAILS
INFO & POLICIES
--------------------------------------------------------------------------------
TOP 10 QUESTIONS
--------------------------------------------------------------------------------
WHAT IF I CAN’T REMEMBER MY LOGIN OR PASSWORD?
Your photo password is the same as your Walmart.com log on and password. If
you’ve forgotten either of these please click here to reset your password.
WHERE CAN I TRACK MY ORDER?
* Select "Account" at the top right of most pages and sign in
* Select "Track Orders" from the list of options
* Locate your recent order and select the "See order status" link next to the
order number
* If your order is still processing, the link will display as "Track Shipment"
Tracking numbers will not be available if the order is ready for pick up.
You can track your order on the "My Photo Orders" page here:
https://photos3.walmart.com/account/orders.
HOW CAN I RETURN MY ORDER?
You may return an order with all original packaging, accessories and packing
slip either by mail or to the Customer Service area at your local Walmart store.
Photo Prints cannot be returned by mail. For more information please see Returns
& Refunds.
HOW CAN I GET 1-HOUR/SAME DAY PICKUP?
Visit our Same Day Photo Gifts page to help direct you to what we have
available. Otherwise check the delivery options when you are about to select
Create Now on an item. If they are blue, the selected item is available in that
delivery option.
WHAT KIND OF PHOTOS CAN I UPLOAD AND USE?
You can upload JPEG (.jpg or .jpeg) digital photos or PNG (.png) files. We do
not support transparency in PNG files, therefore any transparent regions will be
converted to black after upload.
HOW CAN I ADD TEXT TO MY PHOTO GIFT?
When you are creating a photo gift, click the T icon below the gift. This will
automatically add a movable yellow box along with a toolbar to write and edit
text.
HOW CAN I CUSTOMIZE THE BACK OF MY GREETING CARD?
All of our folded cards come with customizable backs. In order to print on both
sides of a flat card, you must select the Card Stock paper type. Under these
selections you will see a back option when editing the product.
WHAT ARE THE DIFFERENT ESTIMATED DELIVERY TIMES?
* Standard (3 to 5 business days)
* Expedited (2 to 3 business days)
CAN I EDIT MY ORDER AFTER IT'S BEEN SUBMITTED?
An order cannot be changed once it has been submitted to the vendors. You can
cancel your order then reorder it under the My Photo Orders page. When
reordering a product you will have the chance to edit it before checking out.
WILL MY PHOTOS BE STORED PERMANENTLY?
Walmart.com Photo accounts are not intended to be used as permanent photo
storage.
Starting November 2021, if a customer has not made a purchase from Walmart Photo
in the last 18 months their photos will be deleted.
Simply by making a purchase of a photo product your account will remain active
and images will not be deleted. However, please note that if another purchase is
not made within the following 18 months uploaded photos will be deleted.
NEED MORE HELP?
--------------------------------------------------------------------------------
Unable to find the answer you need? Feel free to contact our live chat members
(7am - 11pm CT) to help you with your queries.
Need answers about Walmart.com products and services outside of the Digital
Photo Center?
Visit Walmart.com Help
--------------------------------------------------------------------------------
YOUR ACCOUNT & PHOTOS
--------------------------------------------------------------------------------
CREATE A NEW PHOTO CENTER ACCOUNT
You will need a Photo Center account to upload, view, share and order prints of
your photos.
If you already have a Walmart.com account, you can use the same email address
and password to sign in
If you do not have a Walmart.com account, you can create a Photo Center account
in a few quick steps. To create a new Photo Center account, you will need:
* A valid email address.
* Access to a computer with an Internet connection.
Please note: To create an account, you must sign up using our website. We cannot
create your account over the phone or by mail.
To create your account, follow these steps:
1. Go to https://photos3.walmart.com/account
2. Click My Photo Account to open the create your photo center page.
3. Enter your email address and other account information.
4. Read the terms of use and, if you agree to them, mark the checkbox near the
bottom of the page.
5. Please note: Account holders are subject to the Walmart.com terms of use as
well as the Digital Photo Center terms of use. You must agree to these terms
to create an account.
6. Click Register at the bottom of the page.
SIGN IN TO YOUR PHOTO CENTER ACCOUNT
Once you've created an account with the Photo Center, or if you already have an
account with Walmart.com, you are ready to sign in.
1. Go to https://photos3.walmart.com/account
2. In the "Sign In" area, enter your email address and password.
3. Click Sign In.
PHOTO CENTER TROUBLESHOOTING
Recover a Forgotten Photo Center Password
If you don't remember your password, we can send it to you at the email address
registered with your account.
1. Go to www.photos3.walmart.com and find the Sign In area in the top right
side of the page.
2. In the Sign In area, click the "Forgot your password?" link.
3. In the next window, enter the email address you used to create your Photo
Center account and click Submit.
4. We'll send your password to your email address within minutes.
5. Check your email for the password, and then return to the Walmart Digital
Photo Center and sign in.
Get your password now
Photo Center Password Not Accepted - Step 1
If you receive an error saying your password is incorrect, try entering it again
to make sure you haven't mistyped it.
Tip: Make sure the email address you enter is the one you used to set up your
account.
Passwords are case sensitive, so make sure caps lock is not turned on and enter
the password exactly as you originally created it.
If you've forgotten your password, we can send it to the email address you
signed up with. Get your password now
Still need help? See:
Photo Center Password Not Accepted - Step 2
If your password is not accepted, and you are sure you are entering the correct
email address and password, you should check to make sure your browser accepts
"cookies."
Internet Explorer instructions:
1. Go to the "Tools" menu
2. Choose "Internet Options"
3. A smaller window will open with several tabs across the top. Click the
Security tab.
4. Click the "world" icon.
5. Make sure you are set to "Medium" or "Low" security.
Netscape instructions:
1. Click "Tasks" in the toolbar
2. Select "Privacy and Security."
3. Go to the "Cookie Manager."
4. Select "Accept All Cookies."
Photo Center Password Not Accepted - Step 3
If your password is not accepted after checking that you are using the right
password and your browser is set up correctly, you will need to email us at
photo@walmart.com
Be sure to include the following information:
* Your first and last name
* Your registered email address
* Your mailing address (all exactly as you registered)
* If you have any other email addresses, please include them in the message
* Which computing platform you are using (Macintosh, Windows).
* Which browser you are currently using and the version (e.g., Internet
Explorer 5.0, Netscape 6.0, etc.).
We'll try to find your account and send your sign in information to you.
UPLOADING DIGITAL PHOTOS
You can add photos to your Photo Center account via the files on your computer,
or your social media albums. There is no charge for uploading your photos with
these methods, or for storing and sharing your uploaded photos. There is also no
limit to the number of digital photos you can upload.
Please note: Whenever you upload a digital photo to your online account, only a
copy of it is placed in your account. The original digital photo file remains
unchanged on your computer.
For help in uploading photos, please follow the steps below.
1. Locate and click the Upload button on the page. This will launch the uploads
model.
2. Either create a new album for your photos (default) or select an existing
album to the left of the model.
3. If you're uploading to a new album, you can add an optional title or date.
4. If you're uploading to an existing album, click the button next to "Existing
Album” and use the dropdown to find and select the album.
5. To select photos either;
1. Select photos from your device via the “Select photos” button
2. Click and drag photos into the drop area
3. Or select a social media icon along the bottom, log in and select photos
from one of your albums
6. Note: If you're creating large prints, photo books or other gifts with your
photos, we recommend using "Full resolution" for the best results. See our
recommended resolutions for more details.
7. If you clicked “Select Photos” you will access your device's photo library.
Select the photos you want to upload and click open to begin the upload
process.
8. You will see a progress bar tracking your photos' status as they upload. To
add more photos to your current upload, click the "Add photos" button and
select the existing album.
Walmart.com Photo accounts are not intended to be used as permanent photo
storage.
Starting November 2021, if a customer has not made a purchase from Walmart Photo
in the last 18 months their photos will be deleted.
Simply by making a purchase of a photo product your account will remain active
and images will not be deleted. However, please note that if another purchase is
not made within the following 18 months uploaded photos will be deleted.
ESTIMATED TIME TO UPLOAD PHOTOS
The speed of your upload depends on the speed of your Internet connection.
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DELIVERY & SHIPPING DETAILS
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TRACK YOUR ORDER
* Select "Account" at the top right of most pages and sign in
* Select "Track Orders" from the list of options
* Locate your recent order and select the "See order status" link next to the
order number
* If your order is still processing, the link will display as "Track Shipment"
Tracking numbers will not be available if the order is ready for pick up.
You can track your order on the "My Photo Orders" page here:
https://photos3.walmart.com/account/orders.
SHIPPING DESTINATIONS
At this time, we only ship photos and photo products to the 50 states.
We are not able to ship to Canada.
Please note: We are not able to deliver to P.O. Boxes, APO or FPO addresses.
HOME DELIVERY PROCESSING AND DELIVERY TIMES
Once you place your order, we will process the order and ship it to you.
Estimated arrival time varies by product and the shipping method selected.
To see an estimated arrival date, please click the "Estimated Arrival Date" on
the product detail page before placing your order.
You will also see the estimated arrival time when you select a delivery method
during checkout, and we will send you an e-mail when your order ships.
Shipping times vary by the method you've chosen
* Standard (3 to 5 business days)
* Expedited (2 to 3 business days)
For shipment to Alaska or Hawaii, add 2 days to the shipping time
RETURNS AND REFUNDS
Your complete shopping satisfaction is our top priority. If an item you order
from Walmart Photo does not meet your expectations, return it to us within 90
days of purchase.
* All items must be returned in the original packaging with any accessories and
the packing slip
* For refunds for incorrect, damaged or defective products, we will also refund
any applicable shipping charges, less any adjustments, if appropriate. We are
not able to refund shipping charges for items returned for other reasons.
Returns In Store
Take the item with all original packaging, accessories and packing slip to the
Customer Service area at your local Walmart store. You will receive immediate
credit for your return, either in the form of a refund (in the original method
of payment) or as store credit.
Returns By Mail (Not available for prints)
For Photo Products purchased online, you have the option of returning them by
mail for a refund.
1. Go to Walmart.com and click "Return an Item" at the bottom of the page.
2. For items you purchased: Sign in and select the item from your list of items
eligible for return. Please note: Orders for photo prints are not eligible
and won't be displayed. For items received as gifts: Enter the order number
and the "Received By" name from the packing slip.
3. When the website shows you a return label, print it out. You must use this
return label to ensure proper crediting of your refund.
4. Pack the item securely. Make sure to enclose the packing slip and all
original packaging and accessories.
5. Attach the return label to the box and mail us the package.
After we receive your item, our Returns Department will issue the refund to your
original method of payment.
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INFO & POLICIES
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PHOTO CENTER COPYRIGHT POLICY
By submitting Content, you warrant that you are the sole author and owner of the
Content, or that you have obtained all required releases or permissions to
permit copying, printing, licensing of the Content and your use of the Walmart
Digital Photo Center, as set forth in these Walmart Digital Photo Center Terms
of Use.
Walmart Photo Centers reserve the right to require that you obtain a signed
Copyright Release form from the photographer or studio for photographs that are
signed, stamped or otherwise identified by any photographer or studio as
copyrighted material, or any photograph that appears to have been taken by a
professional photographer or studio, even if it is not marked with any sort of
copyright. In such cases, negatives or digital images of a copyrighted image
will be returned to you unprinted and you will be provided instructions on how
to present Walmart with a signed Copyright Release. Copyright owner release
forms and copyright permission release forms are available at the store Photo
Center.
Walmart will not assist in the copying of any state or federal document,
including but not limited to, driver's licenses, passports and social security
cards.
PHOTO CENTER STORAGE POLICY
Walmart's Digital Photo Center offers free, unlimited storage of your online
photos, whether they come from film you develop with us or from digital photos
you upload to your Photo Center account.
Your photos will remain in your Digital Photo Center online account for as long
as you remain an active member of the service.
Active participation in the service is defined as making a photo purchase at
least once every 18 calendar months.
We do not store all uploaded photos at their original resolution. When you
upload very high-resolution photos, we will keep the original resolution for 90
days. After that we will reduce the resolution; these photos will still be able
to produce high quality prints up to 8 x 10; For posters or other large prints,
you may want to upload the pictures again.
Note to digital camera users: We recommend keeping a backup copy of all photos
you upload to Walmart's Digital Photo Center on your own computer. That way, you
will always have a backup of your photos.
Pixel sizes for online photos produced from film developing: The sizes below
apply only to film developed at Walmart that we put into your account. They do
not apply to digital photos you upload to your account.
* Hi-res photos: 1612 x 1024 pixels
* Low-res photos: 900 x 600 pixels
* Screen resolution photos (the large size photos you view in your account):
420 x 280 pixels
* Thumbnail resolution photos (the very small photos you see in full album
view): 96 x 64 pixels
Walmart.com Photo accounts are not intended to be used as permanent photo
storage.
Starting November 2021, if a customer has not made a purchase from Walmart Photo
in the last 18 months their photos will be deleted.
Simply by making a purchase of a photo product your account will remain active
and images will not be deleted. However, please note that if another purchase is
not made within the following 18 months uploaded photos will be deleted.
PROHIBITED CONTENT
You agree that you will not make available Content in connection with the
Walmart Sites that:
* is false, fraudulent, inaccurate, or misleading;
* contains your full name(s), or any other confidential personally identifiable
information of yourself or others;
* violates any local, state, federal, or international laws or is otherwise
tortious;
* is protected by or would infringe on the rights of others (including
Walmart), including any patent, copyright, trademark, trade secret, right of
publicity or privacy, or any other proprietary right, without the express
prior written consent of the applicable owner;
* is obscene, indecent, pornographic, or otherwise objectionable;
* is derogatory, defamatory, threatening, harassing, abusive, slanderous,
hateful, or embarassing to any other person or entity as determined by
Walmart in its sole discretion;
* victimizes, harasses, degrades, or intimidates an individual or group of
individuals on the basis of religion, gender, sexual orientation, race,
ethnicity, age or disability;
* is violent or threatening, or promotes violence against, or actions that are
threatening to, any individual or group;
* contains advertisements, solicitations, or spam links to other web sites or
individuals, wihtout prior written permission from Walmart;
* contains or relates to chain letters or pyramid schemes;
* impersonates another business, person, or entity, including Walmart, its
related entities, employees, and agents;
* violates any policy posted on the Walmart sites; or
* is intended to cause harm, damage, disable, or otherwise interfere with the
Walmart Sites or our partners.
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