support.norton.com Open in urlscan Pro
104.103.97.33 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOV...
Effective URL:
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=h...
Submission: On September 16 via api (September 16th 2019, 11:09:47 pm UTC) from BE

Summary HTTP 116 Redirects Links 29 Behaviour Indicators

Summary

This website contacted 17 IPs in 5 countries across 14 domains to perform 116 HTTP transactions. The main IP is 104.103.97.33, located in Netherlands and belongs to AKAMAI-AS - Akamai Technologies, Inc., US. The main domain is support.norton.com.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on May 15th 2019. Valid for: a year.

This is the only time support.norton.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	12.130.135.73 12.130.135.73	21621 (RESPONSYS-2) (RESPONSYS-2 - Responsys Inc.)
2 49	104.103.97.33 104.103.97.33	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
4 10	104.103.103.58 104.103.103.58	16625 (AKAMAI-AS) (AKAMAI-AS - Akamai Technologies)
1 4	2a02:26f0:6c0... 2a02:26f0:6c00:19d::145b	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
19	18.194.16.156 18.194.16.156	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
7	2a00:1450:400... 2a00:1450:4001:819::200e	15169 (GOOGLE) (GOOGLE - Google LLC)
2 6	52.213.115.189 52.213.115.189	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
4	13.93.137.227 13.93.137.227	8075 (MICROSOFT...) (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation)
2	52.30.196.88 52.30.196.88	16509 (AMAZON-02) (AMAZON-02 - Amazon.com)
4	63.140.40.91 63.140.40.91	15224 (OMNITURE) (OMNITURE - Adobe Systems Inc.)
2 2	66.117.28.86 66.117.28.86	15224 (OMNITURE) (OMNITURE - Adobe Systems Inc.)
2	66.117.29.4 66.117.29.4	15224 (OMNITURE) (OMNITURE - Adobe Systems Inc.)
4	2a00:1450:400... 2a00:1450:4001:81f::200a	15169 (GOOGLE) (GOOGLE - Google LLC)
2	2a00:1450:400... 2a00:1450:4001:81d::2003	15169 (GOOGLE) (GOOGLE - Google LLC)
2	151.101.114.110 151.101.114.110	54113 (FASTLY) (FASTLY - Fastly)
6	151.101.113.175 151.101.113.175	54113 (FASTLY) (FASTLY - Fastly)
2	162.247.242.21 162.247.242.21	23467 (NEWRELIC-...) (NEWRELIC-AS-1 - New Relic)
2	35.241.45.82 35.241.45.82	15169 (GOOGLE) (GOOGLE - Google LLC)
116	17

1 12.130.135.73 (United States) 1 redirects

ASN21621 (RESPONSYS-2 - Responsys Inc., US)
PTR: secure.norton.com

secure.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

49 104.103.97.33 (Netherlands) 2 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a104-103-97-33.deploy.static.akamaitechnologies.com

www.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
support.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
now.symassets.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools
static.nortoncdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

10 104.103.103.58 (Netherlands) 4 redirects

ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US)
PTR: a104-103-103-58.deploy.static.akamaitechnologies.com

us.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a02:26f0:6c00:19d::145b (Ascension Island) 1 redirects

ASN20940 (AKAMAI-ASN1, US)

www.symantec.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

19 18.194.16.156 (Frankfurt am Main, Germany)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com

nexus.ensighten.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:819::200e (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 52.213.115.189 (Dublin, Ireland) 2 redirects

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-52-213-115-189.eu-west-1.compute.amazonaws.com

dpm.demdex.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 13.93.137.227 (San Jose, United States)

ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US)

login.norton.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 52.30.196.88 (Dublin, Ireland)

ASN16509 (AMAZON-02 - Amazon.com, Inc., US)
PTR: ec2-52-30-196-88.eu-west-1.compute.amazonaws.com

symantec.demdex.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 63.140.40.91 (United States)

ASN15224 (OMNITURE - Adobe Systems Inc., US)
PTR: symantec.com.ssl.d1.sc.omtrdc.net

oms.symantec.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 66.117.28.86 (United States) 2 redirects

ASN15224 (OMNITURE - Adobe Systems Inc., US)

cm.everesttech.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 66.117.29.4 (United States)

ASN15224 (OMNITURE - Adobe Systems Inc., US)

symantec.tt.omtrdc.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

4 2a00:1450:4001:81f::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:4001:81d::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE - Google LLC, US)

fonts.gstatic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 151.101.114.110 (Frankfurt am Main, Germany)

ASN54113 (FASTLY - Fastly, US)

js-agent.newrelic.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 151.101.113.175 (Frankfurt am Main, Germany)

ASN54113 (FASTLY - Fastly, US)

nebula-cdn.kampyle.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 162.247.242.21 (San Francisco, United States)

ASN23467 (NEWRELIC-AS-1 - New Relic, US)
PTR: bam-9.nr-data.net

bam.nr-data.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 35.241.45.82 (Ascension Island)

ASN15169 (GOOGLE - Google LLC, US)
PTR: 82.45.241.35.bc.googleusercontent.com

udc-neb.kampyle.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
51	norton.com 7 redirects secure.norton.com www.norton.com us.norton.com support.norton.com login.norton.com	993 KB
19	ensighten.com nexus.ensighten.com	153 KB
11	symassets.com now.symassets.com	111 KB
8	kampyle.com nebula-cdn.kampyle.com udc-neb.kampyle.com	115 KB
8	demdex.net 2 redirects dpm.demdex.net symantec.demdex.net	5 KB
8	symantec.com 1 redirects www.symantec.com oms.symantec.com	5 KB
7	google-analytics.com www.google-analytics.com	35 KB
4	googleapis.com fonts.googleapis.com	3 KB
2	nr-data.net bam.nr-data.net	407 B
2	newrelic.com js-agent.newrelic.com	26 KB
2	nortoncdn.com static.nortoncdn.com	12 KB
2	gstatic.com fonts.gstatic.com	26 KB
2	omtrdc.net symantec.tt.omtrdc.net	6 KB
2	everesttech.net 2 redirects cm.everesttech.net	1 KB
116	14

	Domain	Requested by
35	support.norton.com	1 redirects support.norton.com login.norton.com nexus.ensighten.com
19	nexus.ensighten.com	support.norton.com nexus.ensighten.com
11	now.symassets.com	support.norton.com
10	us.norton.com	4 redirects us.norton.com
7	www.google-analytics.com	support.norton.com
6	nebula-cdn.kampyle.com	support.norton.com
6	dpm.demdex.net	2 redirects support.norton.com
4	fonts.googleapis.com	support.norton.com
4	oms.symantec.com	support.norton.com
4	login.norton.com	support.norton.com login.norton.com
4	www.symantec.com	1 redirects us.norton.com
2	udc-neb.kampyle.com	support.norton.com
2	bam.nr-data.net	support.norton.com
2	js-agent.newrelic.com	support.norton.com
2	static.nortoncdn.com	login.norton.com
2	fonts.gstatic.com	support.norton.com
2	symantec.tt.omtrdc.net	support.norton.com
2	cm.everesttech.net	2 redirects
2	symantec.demdex.net	support.norton.com
1	www.norton.com	1 redirects
1	secure.norton.com	1 redirects
116	21

This site contains links to these domains. Also see Links.

Domain
uk.norton.com
community.norton.com
login.norton.com
manage.norton.com
my.norton.com
us.norton.com
www.symantec.com
www.norton.com
status.norton.com

Subject Issuer	Validity	Valid
	`1970-01-01` - `1970-01-01`	a few seconds	crt.sh
www.norton.com DigiCert SHA2 Extended Validation Server CA	`2019-07-19` - `2020-08-26`	a year	crt.sh
store.norton.com DigiCert SHA2 Extended Validation Server CA	`2019-05-15` - `2020-06-28`	a year	crt.sh
nexus.ensighten.com DigiCert SHA2 Secure Server CA	`2018-10-17` - `2020-01-05`	a year	crt.sh
*.google-analytics.com GTS CA 1O1	`2019-08-23` - `2019-11-21`	3 months	crt.sh
*.demdex.net DigiCert SHA2 High Assurance Server CA	`2018-01-09` - `2021-02-12`	3 years	crt.sh
login.norton.com DigiCert SHA2 Extended Validation Server CA	`2019-07-23` - `2020-05-09`	10 months	crt.sh
oms.symantec.com DigiCert SHA2 Secure Server CA	`2018-11-14` - `2020-02-08`	a year	crt.sh
*.tt.omtrdc.net DigiCert SHA2 High Assurance Server CA	`2017-10-19` - `2020-11-25`	3 years	crt.sh
*.googleapis.com GTS CA 1O1	`2019-08-23` - `2019-11-21`	3 months	crt.sh
*.google.com GTS CA 1O1	`2019-08-23` - `2019-11-21`	3 months	crt.sh
f4.shared.global.fastly.net GlobalSign CloudSSL CA - SHA256 - G3	`2019-04-10` - `2020-03-21`	a year	crt.sh
j.ssl.fastly.net GlobalSign Organization Validation CA - SHA256 - G2	`2019-09-11` - `2020-06-11`	9 months	crt.sh
*.nr-data.net GeoTrust RSA CA 2018	`2018-01-11` - `2020-03-17`	2 years	crt.sh
*.kampyle.com RapidSSL RSA CA 2018	`2019-02-17` - `2020-03-01`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Frame ID: 7389A67C6FA6BE0A6A81AFDC56B82B79
Requests: 122 HTTP requests in this frame

Frame: https://support.norton.com/sp/passiveLogin/
Frame ID: B65DD056119FE4884AD0979E6CE8A48C
Requests: 4 HTTP requests in this frame

Frame: https://symantec.demdex.net/dest5.html?d_nsid=0
Frame ID: 91F22BA645E25D90C2F1AF12619BA3F7
Requests: 1 HTTP requests in this frame

Frame: https://support.norton.com/sp/passiveLogin/
Frame ID: C1800C591C4BF61A7B0999645150516E
Requests: 4 HTTP requests in this frame

Frame: https://symantec.demdex.net/dest5.html?d_nsid=0
Frame ID: 34FA5A8825B5645DD2399550FC4B4356
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGh... HTTP 302
https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09... HTTP 301
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EM... Page URL
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid... HTTP 301
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_retu... Page URL
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_retu... Page URL

Page Statistics

116
Requests

93 %
HTTPS

22 %
IPv6

14
Domains

21
Subdomains

17
IPs

5
Countries

1488 kB
Transfer

3891 kB
Size

21
Cookies

29 Outgoing links

These are links going to different origins than the main page.

URL: https://uk.norton.com/
Title:

Search URL Search Domain Scan URL

URL: http://uk.norton.com/products?inid=hho_supp_header_products
Title: PRODUCTS & SERVICES

Search URL Search Domain Scan URL

URL: http://uk.norton.com/security-center?inid=hho_supp_header_security_center
Title: LEARNING CENTER

Search URL Search Domain Scan URL

URL: http://uk.norton.com/downloads?inid=hho_supp_header_free_trials
Title: DOWNLOADS

Search URL Search Domain Scan URL

URL: https://community.norton.com/en?inid=hho_supp_header_community
Title: COMMUNITY

Search URL Search Domain Scan URL

URL: http://uk.norton.com/renewal?inid=hho_supp_header_renewal
Title: RENEW

Search URL Search Domain Scan URL

URL: https://login.norton.com/sso/embedded/forgetPassword
Title: Click here

Search URL Search Domain Scan URL

URL: https://manage.norton.com/Account?feature=billing-info&inid=hho_supp_quick_help
Title: Update Payment Details

Search URL Search Domain Scan URL

URL: https://my.norton.com/?inid=hho_supp_quick_help?inid=hho_supp_quick_help
Title: Manage your Norton Account

Search URL Search Domain Scan URL

URL: https://uk.norton.com/support/tools/overview.html?inid=hho_supp_quick_help
Title: Rescue Tools

Search URL Search Domain Scan URL

URL: https://my.norton.com/account/subscriptions
Title: My Norton

Search URL Search Domain Scan URL

URL: https://us.norton.com/pricing
Title: here

Search URL Search Domain Scan URL

URL: https://www.symantec.com/about/legal/license-agreements.jsp
Title: Norton License Agreement

Search URL Search Domain Scan URL

URL: http://www.norton.com/guarantee
Title: www.norton.com/guarantee

Search URL Search Domain Scan URL

URL: http://www.symantec.com/store/services/return-policy.jsp
Title: Symantec Business Store Return Policy

Search URL Search Domain Scan URL

URL: http://www.norton.com/row
Title: How to exercise your Right of Withdrawal with Norton

Search URL Search Domain Scan URL

URL: http://www.symantec.com/business/support/index.jsp
Title: Symantec Business Support

Search URL Search Domain Scan URL

URL: https://community.norton.com/
Title: Norton Community

Search URL Search Domain Scan URL

URL: http://www.symantec.com/en/uk/about/profile/policies/legal.jsp
Title: Legal Notices

Search URL Search Domain Scan URL

URL: http://www.symantec.com/en/uk/about/profile/policies/eulas/index.jsp
Title: License Agreements

Search URL Search Domain Scan URL

URL: https://www.symantec.com/en/uk/privacy
Title: Privacy Policy

Search URL Search Domain Scan URL

URL: http://www.symantec.com/about/careers/
Title: Careers

Search URL Search Domain Scan URL

URL: http://status.norton.com/?inid=hho_supp_footer_systemstatus
Title: System Status

Search URL Search Domain Scan URL

URL: http://www.symantec.com/en/uk/
Title:

Search URL Search Domain Scan URL

URL: https://my.norton.com/onboard/home/setup
Title: Download Norton Service

Search URL Search Domain Scan URL

URL: https://my.norton.com/onboard/home/setup#/keyregistration
Title: Set Up New Retail Purchase

Search URL Search Domain Scan URL

URL: https://my.norton.com/extspa/account/subscriptions
Title: Manage Subscriptions

Search URL Search Domain Scan URL

URL: https://my.norton.com/extspa/account/billinginfo
Title: Update Billing Details

Search URL Search Domain Scan URL

URL: https://my.norton.com/extspa/account/orders
Title: Check Order History

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOVXtpKX=ASSBYYTT&_ei_=EuMCYf_PiqA7CuxDEXZnZ18ReVCA9g9REfeTtCEp0Z1kRHU63KSaP6H5zIt7ZfAEYQxJRM40uZDH3EHo1WUPVWn8KPjNAGF0IzJUOSeeivRjZhC8JJa4VEz8NOJyYAIOlXl9FrpxxIZDaeQuIGcAiZxwMrcHidqB6P7L8-YMsaY. HTTP 302
https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A Page URL
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid=hho_vanity_supp_returnpolicy&OpenDocument&src=return_policy&type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy Page URL
https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 0

https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOVXtpKX=ASSBYYTT&_ei_=EuMCYf_PiqA7CuxDEXZnZ18ReVCA9g9REfeTtCEp0Z1kRHU63KSaP6H5zIt7ZfAEYQxJRM40uZDH3EHo1WUPVWn8KPjNAGF0IzJUOSeeivRjZhC8JJa4VEz8NOJyYAIOlXl9FrpxxIZDaeQuIGcAiZxwMrcHidqB6P7L8-YMsaY. HTTP 302
https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A

Request Chain 1

http://us.norton.com/norton/support/css/20060802/support.css HTTP 301
http://us.norton.com/support/css/20060802/support.css

Request Chain 2

http://us.norton.com/norton/support/script/ChangeStyles.js HTTP 301
http://us.norton.com/support/script/ChangeStyles.js

Request Chain 3

http://us.norton.com/norton/support/css/20080304/popHeader.css HTTP 301
http://us.norton.com/support/css/20080304/popHeader.css

Request Chain 7

http://us.norton.com/norton/support/script/index.js HTTP 301
http://us.norton.com/support/script/index.js

Request Chain 8

http://www.symantec.com/home_homeoffice/support/script/Omniture.js HTTP 301
https://us.norton.com/

Request Chain 9

https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid=hho_vanity_supp_returnpolicy&OpenDocument&src=return_policy&type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A HTTP 301
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Request Chain 20

https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675373263 HTTP 302
https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675373263

Request Chain 43

https://cm.everesttech.net/cm/dd?d_uuid=12826947463657744352872603233865848640 HTTP 302
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAWLQAAFIDnlxN_

Request Chain 85

https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675376209 HTTP 302
https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675376209

Request Chain 106

https://cm.everesttech.net/cm/dd?d_uuid=05808854774911000832396939219234043167 HTTP 302
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAWMAAAFRLt9BN_

116 HTTP transactions
16 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H/1.1

200
OK

redirect.jsp Show response
us.norton.com/support/redirects/
Redirect Chain

https://secure.norton.com/pub/cc?_ri_=X0Gzc2X=YQpglLjHJlTQGzb4LLdek3LmbomzevfzcPzeGvYpzfzb7zgNDBW6DEGhsOzfE0Ljj2izg5DAtWOVXtpKX=ASSBYYTT&_ei_=EuMCYf_PiqA7CuxDEXZnZ18ReVCA9g9REfeTtCEp0Z1kRHU63KS...
https://www.norton.com/return-policy?om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A

6 KB
2 KB

450ms
424ms

Document
text/html

104.103.103.58
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Server: 104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a104-103-103-58.deploy.static.akamaitechnologies.com
Software: A Web Server /
Resource Hash: 4547207110839b7fcfaf0918794557adddb08efe9bce7e09fd457265afb3ccda

Request headers

Host: us.norton.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: none
Accept-Encoding: gzip, deflate
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: navigate
Sec-Fetch-User: ?1

Response headers

Server: A Web Server
Content-Type: text/html;charset=utf-8
Vary: Accept-Encoding
Content-Encoding: gzip
Cache-Control: public, max-age=0
Date: Mon, 16 Sep 2019 23:09:30 GMT
Content-Length: 2260
Connection: keep-alive

Redirect headers

Server: AkamaiGHost
Content-Length: 0
Location: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Expires: Mon, 16 Sep 2019 23:09:30 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 16 Sep 2019 23:09:30 GMT
Connection: keep-alive

GET
H/1.1

200
OK

support.css
us.norton.com/support/css/20060802/
Redirect Chain

http://us.norton.com/norton/support/css/20060802/support.css
http://us.norton.com/support/css/20060802/support.css

20 KB
5 KB

55ms
54ms

Stylesheet
text/css

104.103.103.58
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL: http://us.norton.com/support/css/20060802/support.css
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Security: , ,
Server: 104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a104-103-103-58.deploy.static.akamaitechnologies.com
Software: A Web Server /
Resource Hash: 690eb7ec8cc0af1aaee95c74414d5a693b6347507eb20b1e134ce4d9a69e851b

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:30 GMT
Content-Encoding: gzip
Last-Modified: Mon, 07 Jun 2010 14:53:57 GMT
Server: A Web Server
ETag: "4ed3-4c0d0805"
Vary: Accept-Encoding
Content-Type: text/css
Cache-Control: public, max-age=446
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 4293

Redirect headers

Location: http://us.norton.com/support/css/20060802/support.css
Date: Mon, 16 Sep 2019 23:09:30 GMT
Server: AkamaiGHost
Connection: keep-alive
Content-Length: 0

GET
H/1.1

200
OK

ChangeStyles.js Show response
us.norton.com/support/script/
Redirect Chain

http://us.norton.com/norton/support/script/ChangeStyles.js
http://us.norton.com/support/script/ChangeStyles.js

112 B
440 B

55ms
55ms

Script
application/x-javascript

104.103.103.58
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL: http://us.norton.com/support/script/ChangeStyles.js
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Security: , ,
Server: 104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a104-103-103-58.deploy.static.akamaitechnologies.com
Software: A Web Server /
Resource Hash: cc63725c53ca2213ed1af696e768ea224b5533959602347985bec5e1b94e5e22

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:30 GMT
Content-Encoding: gzip
Last-Modified: Thu, 16 Aug 2007 17:45:26 GMT
Server: A Web Server
ETag: "70-46c48d36"
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: public, max-age=446
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 105

Redirect headers

Location: http://us.norton.com/support/script/ChangeStyles.js
Date: Mon, 16 Sep 2019 23:09:30 GMT
Server: AkamaiGHost
Connection: keep-alive
Content-Length: 0

GET
H/1.1

200
OK

popHeader.css
us.norton.com/support/css/20080304/
Redirect Chain

http://us.norton.com/norton/support/css/20080304/popHeader.css
http://us.norton.com/support/css/20080304/popHeader.css

1 KB
859 B

54ms
54ms

Stylesheet
text/css

104.103.103.58
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL: http://us.norton.com/support/css/20080304/popHeader.css
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Security: , ,
Server: 104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a104-103-103-58.deploy.static.akamaitechnologies.com
Software: A Web Server /
Resource Hash: 56818a9af6a7a0c86ca576279c09ab69156d4bab5f2390872f1aee424180d323

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:30 GMT
Content-Encoding: gzip
Last-Modified: Sat, 12 Apr 2008 01:08:17 GMT
Server: A Web Server
ETag: "4fd-48000b81"
Vary: Accept-Encoding
Content-Type: text/css
Cache-Control: public, max-age=436
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 539

Redirect headers

Location: http://us.norton.com/support/css/20080304/popHeader.css
Date: Mon, 16 Sep 2019 23:09:30 GMT
Server: AkamaiGHost
Connection: keep-alive
Content-Length: 0

GET
H/1.1 200
OK Norton_Nfs_97x48.jpg
www.symantec.com/images/masthead/ 1 KB
2 KB 45ms
33ms Image
image/webp 2a02:26f0:6c00:19d::145b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: http://www.symantec.com/images/masthead/Norton_Nfs_97x48.jpg
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Security: , ,
Server: 2a02:26f0:6c00:19d::145b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Akamai Image Manager /
Resource Hash: e5ab500e5f4935f1eaf49e29849f87c594b26b9b71d916007e1f1df17a659881

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:30 GMT
Last-Modified: Wed, 24 Apr 2019 06:01:49 GMT
Server: Akamai Image Manager
ETag: "4812978-1b45-491091754a8c0"
Content-Type: image/webp
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Connection: keep-alive
Content-Length: 1272
Expires: Mon, 23 Sep 2019 23:09:30 GMT

GET
H/1.1 200
OK button_CloseWindow.gif
www.symantec.com/images/masthead/ 104 B
478 B 26ms
14ms Image
image/gif 2a02:26f0:6c00:19d::145b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: http://www.symantec.com/images/masthead/button_CloseWindow.gif
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Security: , ,
Server: 2a02:26f0:6c00:19d::145b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Akamai Image Manager /
Resource Hash: 70b3e4d60cb4561f500f20f541195e8aaaf2a612c8bdf63cec34bc3f46267886

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:30 GMT
Last-Modified: Wed, 01 May 2019 00:13:51 GMT
Server: Akamai Image Manager
ETag: "4819642-68-42484c3512280"
Content-Type: image/gif
Cache-Control: private, no-transform, max-age=604800
Connection: keep-alive
Content-Length: 104
Expires: Mon, 23 Sep 2019 23:09:30 GMT

GET
H/1.1 200
OK spacer.gif
www.symantec.com/img/ 43 B
330 B 45ms
34ms Image
image/gif 2a02:26f0:6c00:19d::145b
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL: http://www.symantec.com/img/spacer.gif
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Security: , ,
Server: 2a02:26f0:6c00:19d::145b , Ascension Island, ASN20940 (AKAMAI-ASN1, US),
Reverse DNS
Software: Apache /
Resource Hash: 90ff7d3dbd875b2023601a6da16b73d3c46d2d0d346a41bb0a8a438883e641b1

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:30 GMT
Last-Modified: Thu, 25 Aug 2005 00:32:22 GMT
Server: Apache
ETag: "481226a-2b-3ff1e29971180"
Content-Type: image/gif
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 43

GET
H/1.1

200
OK

index.js Show response
us.norton.com/support/script/
Redirect Chain

http://us.norton.com/norton/support/script/index.js
http://us.norton.com/support/script/index.js

3 KB
1 KB

55ms
55ms

Script
application/x-javascript

104.103.103.58
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL: http://us.norton.com/support/script/index.js
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: HTTP/1.1
Security: , ,
Server: 104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a104-103-103-58.deploy.static.akamaitechnologies.com
Software: A Web Server /
Resource Hash: 2e63eb332ed16bbc7796dd54067c8137aa9c8d5c06ef5229124210e86ddb893e

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:30 GMT
Content-Encoding: gzip
Last-Modified: Mon, 13 Dec 2010 18:02:35 GMT
Server: A Web Server
ETag: "ae0-4d065fbb"
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: public, max-age=427
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 934

Redirect headers

Location: http://us.norton.com/support/script/index.js
Date: Mon, 16 Sep 2019 23:09:30 GMT
Server: AkamaiGHost
Connection: keep-alive
Content-Length: 0

GET
H2

200

/
us.norton.com/
Redirect Chain

http://www.symantec.com/home_homeoffice/support/script/Omniture.js
https://us.norton.com/

0
0

164ms
54ms

Script
text/html

104.103.103.58
Akamai Technologies

General

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Show headers Download Go to

Full URL: https://us.norton.com/
Requested by: Host: us.norton.com
URL: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 104.103.103.58 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),
Reverse DNS: a104-103-103-58.deploy.static.akamaitechnologies.com
Software: /
Resource Hash

Request headers

Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Redirect headers

Location: https://us.norton.com/
Date: Mon, 16 Sep 2019 23:09:31 GMT
Cache-Control: max-age=0
Server: AkamaiGHost
Connection: keep-alive
Content-Length: 0
Expires: Mon, 16 Sep 2019 23:09:31 GMT

GET
H/1.1

200
OK

kb20100113164023EN Show response
support.norton.com/sp/en/us/home/current/solutions/
Redirect Chain

https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN_EndUserProfile_en_us?inid=hho_vanity_supp_returnpolicy&OpenDocument&src=return_policy&type=return_policy&om_em_cid=hho_...
https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_...

108 KB
24 KB

1147ms
1147ms

Document
text/html

104.103.97.33
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

d643a5c3d01e43a59f426d6c93ae00fe87d5079d9d8dbc0e6ab8559fcef4252d

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Host: support.norton.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: navigate
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: same-site
Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
Accept-Encoding: gzip, deflate, br
Cookie: SP_SESSION_ID=af7a5fdf-dd68-4c38-bacf-390c23806fe4
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: navigate
Referer: http://us.norton.com/support/redirects/redirect.jsp?type=return_policy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A

Response headers

Content-Type: text/html;charset=utf-8
Server: nginx
X-XSS-Protection: 1; mode=block
X-Frame-Options: SAMEORIGIN
X-Content-Type-Options: nosniff
Content-Language: en
Strict-Transport-Security: max-age=31536000; includeSubDomains
Vary: Accept-Encoding
Content-Encoding: gzip
Expires: Mon, 16 Sep 2019 23:09:33 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 16 Sep 2019 23:09:33 GMT
Content-Length: 23619
Connection: keep-alive

Redirect headers

Content-Length: 0
Server: nginx
Location: /sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
X-XSS-Protection: 1; mode=block
X-Frame-Options: SAMEORIGIN
X-Content-Type-Options: nosniff
Content-Language: en
Strict-Transport-Security: max-age=31536000; includeSubDomains
Expires: Mon, 16 Sep 2019 23:09:31 GMT
Cache-Control: max-age=0, no-cache, no-store
Pragma: no-cache
Date: Mon, 16 Sep 2019 23:09:31 GMT
Connection: keep-alive
Set-Cookie: SP_SESSION_ID=af7a5fdf-dd68-4c38-bacf-390c23806fe4; Domain=norton.com; Path=/; Secure; HttpOnly

GET
H/1.1 200
OK support-v2-min.css
support.norton.com/sp/css-474/ 365 KB
118 KB 64ms
63ms Stylesheet
text/css 104.103.97.33
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.norton.com/sp/css-474/support-v2-min.css

Requested by

Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

86732e2f67582a581d4098e309c15b1e66f0a6acda3d3754513af8b9ba544dd2

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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GET
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31 KB 123ms
54ms Script
application/javascript 18.194.16.156
Amazon.com

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Check archive.org

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Full URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Response headers

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server: nginx
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cache-control: max-age=300

GET
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nexus.ensighten.com/symantec/scode/ 63 KB
22 KB 142ms
73ms Script
application/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/scode/s_code_min.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Response headers

date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
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server: nginx
etag: W/"5c912d93-fbcc"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: public, max-age=300

GET
H/1.1 200
OK support-min-v2.js Show response
support.norton.com/sp/script-474/ 502 KB
160 KB 182ms
79ms Script
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Akamai Technologies

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Full URL

https://support.norton.com/sp/script-474/support-min-v2.js

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Request headers

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GET
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Akamai Technologies

General

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Full URL

https://support.norton.com/sp/images/logo_norton_112x35.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Request headers

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Expires: Tue, 17 Sep 2019 04:14:53 GMT

GET
H/1.1 200
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support.norton.com/sp/images/ 1 KB
2 KB 157ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

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Full URL

https://support.norton.com/sp/images/icon-search.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Request headers

Sec-Fetch-Mode: no-cors
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Response headers

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X-Content-Type-Options: nosniff
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Expires: Mon, 16 Sep 2019 23:54:43 GMT

GET
H/1.1 200
OK m_logo_norton_checkmark_68x71.png
support.norton.com/sp/images/ 3 KB
3 KB 53ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/images/m_logo_norton_checkmark_68x71.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Software

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Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Response headers

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Expires: Tue, 17 Sep 2019 02:36:00 GMT

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 43 KB
17 KB 5ms
5ms Script
text/javascript 2a00:1450:4001:819::200e
Google LLC

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Full URL

https://www.google-analytics.com/analytics.js

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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Request headers

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Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
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server: Golfe2
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content-length: 17803
expires: Tue, 17 Sep 2019 00:43:33 GMT

GET
H/1.1 200
OK symantec-logo-footer.png
support.norton.com/sp/images/ 3 KB
3 KB 53ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/images/symantec-logo-footer.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

nginx /

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Request headers

Sec-Fetch-Mode: no-cors
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Response headers

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X-Content-Type-Options: nosniff
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Expires: Tue, 17 Sep 2019 02:45:04 GMT

GET
H2 200 om_code_support_min.js Show response
nexus.ensighten.com/symantec/scode/ 8 KB
3 KB 34ms
33ms Script
application/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/scode/om_code_support_min.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Response headers

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server: nginx
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vary: Accept-Encoding
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cache-control: public, max-age=300

GET
H/1.1

200
OK

rd Show response
dpm.demdex.net/id/
Redirect Chain

https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675373263
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367 B
1 KB

42ms
42ms

XHR
application/json

52.213.115.189
Amazon.com

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Full URL: https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675373263
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URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Request headers

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Response headers

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Redirect headers

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X-TID: qfM7N9ONTUE=
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GET
H2 200 serverComponent.php Show response
nexus.ensighten.com/symantec/support/ 843 B
985 B 36ms
36ms Script
text/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/support/serverComponent.php?r=429.0518411827915&ClientID=21&PageID=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy
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Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

status: 200
date: Mon, 16 Sep 2019 23:09:33 GMT
cache-control: no-cache, no-store
server: nginx
content-type: text/javascript
content-length: 843
expires: Mon, 16 Sep 2019 23:09:32 GMT

GET
H2 200 collect
www.google-analytics.com/r/ 35 B
101 B 13ms
13ms Image
image/gif 2a00:1450:4001:819::200e
Google LLC

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/r/collect?v=1&_v=j79&a=211682587&t=pageview&_s=1&dl=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&dr=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&ul=en-us&de=UTF-8&dt=Norton%20refund%20and%20cancellation%20policies&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=IEBAAEAB~&jid=1908553485&gjid=580212927&cid=1960527585.1568675373&tid=UA-12436054-34&_gid=1966549880.1568675373&_r=1&z=902090481

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 16 Sep 2019 23:09:33 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
status: 200
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="46,43,39"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 ba71dae985eb02b9fa929c207b7652cb.js Show response
nexus.ensighten.com/symantec/support/code/ 4 KB
2 KB 35ms
34ms Script
application/javascript 18.194.16.156
Amazon.com

General

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Show headers Download Go to

Full URL: https://nexus.ensighten.com/symantec/support/code/ba71dae985eb02b9fa929c207b7652cb.js?conditionId0=423130
Requested by: Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: d372691e5a687f5763a710e7eff38ced366dcb8bc8116b9c153e1afd66d5b3f4

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
last-modified: Tue, 07 May 2019 16:10:41 GMT
server: nginx
etag: W/"5cd1ae01-1088"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 32ca6cc8782066ddec1912d54f4bb6d1.js Show response
nexus.ensighten.com/symantec/support/code/ 26 KB
6 KB 37ms
36ms Script
application/javascript 18.194.16.156
Amazon.com

General

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Full URL: https://nexus.ensighten.com/symantec/support/code/32ca6cc8782066ddec1912d54f4bb6d1.js?conditionId0=4822213
Requested by: Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: 85b84d05e4f05b3bcff9a8ff85f6d26027825efd47f75abafb822d9eabcb0bab

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
last-modified: Thu, 29 Aug 2019 12:55:33 GMT
server: nginx
etag: W/"5d67cb45-671a"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 5293510fe510b63a5d477673e934a41d.js Show response
nexus.ensighten.com/symantec/support/code/ 23 KB
4 KB 38ms
37ms Script
application/javascript 18.194.16.156
Amazon.com

General

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Show headers Download Go to

Full URL: https://nexus.ensighten.com/symantec/support/code/5293510fe510b63a5d477673e934a41d.js?conditionId0=4855540
Requested by: Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: 543e0e46d096a69a4161c6ad203f340536eccca3fe89aab54e3ae2a150f6e571

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
last-modified: Tue, 18 Jun 2019 16:46:33 GMT
server: nginx
etag: W/"5d091569-5b98"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 e7a4e2e0b5aa304aa47d084153ce77d0.js Show response
nexus.ensighten.com/symantec/support/code/ 2 KB
1 KB 38ms
37ms Script
application/javascript 18.194.16.156
Amazon.com

General

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Full URL: https://nexus.ensighten.com/symantec/support/code/e7a4e2e0b5aa304aa47d084153ce77d0.js?conditionId0=4148890
Requested by: Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: b3b6175983144069309a85547199574ba3e33fe848a70d92bb12dc6183c530ce

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
last-modified: Tue, 07 May 2019 16:10:41 GMT
server: nginx
etag: W/"5cd1ae01-701"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 2a1f7a22a5cb51e42fde4a19400acf6e.js Show response
nexus.ensighten.com/symantec/support/code/ 23 KB
6 KB 39ms
39ms Script
application/javascript 18.194.16.156
Amazon.com

General

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Show headers Download Go to

Full URL: https://nexus.ensighten.com/symantec/support/code/2a1f7a22a5cb51e42fde4a19400acf6e.js?conditionId0=4836717&conditionId1=4859664
Requested by: Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: 0e377444aae95780dee47c89a1acb0a5685afb80d7d72ba0d65ea348b7517869

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
last-modified: Fri, 13 Sep 2019 18:39:07 GMT
server: nginx
etag: W/"5d7be24b-5be3"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 aaa40a3c29e994f014edeead10b29776.js Show response
nexus.ensighten.com/symantec/support/code/ 17 KB
4 KB 40ms
39ms Script
application/javascript 18.194.16.156
Amazon.com

General

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Show headers Download Go to

Full URL: https://nexus.ensighten.com/symantec/support/code/aaa40a3c29e994f014edeead10b29776.js?conditionId0=3403581
Requested by: Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: 4604d7f90b10476c8218f7c5267e5c5878aa27ed6c63e5ff04dda3ecdc2689f0

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
last-modified: Thu, 15 Aug 2019 11:50:52 GMT
server: nginx
etag: W/"5d55471c-4218"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H/1.1 200 Cookie set SAML2 Show response
login.norton.com/sso/idp/ Frame B65D 6 KB
5 KB 558ms
175ms Document
text/html 13.93.137.227
Microsoft Corpora...

General

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Full URL

https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJLb8IwDP4rVe7QUrSqjWglBpqGxCQEbIddppAaiNQ8FqeMn7%2BksMGkjcMuOdif7e%2BRETLZpIaO%0AW7dXS3hvAV10lI1CeuqUpLWKaoYCqWISkDpOV%2BOnOU37CTVWO811Q6IxIlgntJpoha0EuwJ7EBye%0Al%2FOS7J0zSOMYW2O0dX3lH636XMsYTWwYojjAXO%2BEikk09RSEYmHXZbIJzR9zqGNRmzhQSUn0oC2H%0ATkRJtqxBINFsWpK3DeQ5z4ZJNiz4JsuKPGcJ3%2BawZfzOlwYehovT%2FZI424Y5xBZmCh1TriRpMih6%0ASdEbZOt0SJOCDtN%2BNsheSbQ4a78XqhZqd9uozQmE9HG9XvSWUAsL3JHoBSx2Qj2IVKPOc9oxsNcx%0A3F7Ovrwn1U2nR%2FH1%2FvM1Q8%2BxQ9355%2FNzcHTRREvDrMBATgolZCu%2FCV4DJ40%2Fv4Ttv%2BjehHHKw25f%0ADgl9aFsHy71tUK8tUxgEfkn6jVF1bv6h8NK%2B%2FvzVJw%3D%3D&Signature=iNPfCw%2Fc8yQUAy9W%2BRYBcUyh3YRY3EXMONlk1MwVAGgBvrqboyAc0ACYgBG1rREMpGBRr1QDQbMW%0A33ejTRbePpQx7DFo7nDOYwuixZkBenorE2kWEyKNh%2Fud9LHGuC%2BJMNssegHQEty7YVsro6SIto%2BF%0A7pxe0ySG0ir2ZvIjIsLu6VshRsKsoAb463xKhz%2BNx0fT2JGOzMDynBl1AwcYuDMBgvk8O%2FUsG4DL%0A9BtWKg2W4yvq0tNRW7DxrautW5FYh1IOj13I8XfqHE0oZICBpDBVS0IMxup2E35BWtapkFs5qkRw%0AI9MmFfWNdocEAB6MztQzgHPTbQvct5IJbVwq%2BQ%3D%3D

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

sso /

Resource Hash

2fc8a9019437f94a1d9df0e781b26e13dc7e9679d05b02f90b2f75e72025bdb1

Security Headers

Name	Value
Content-Security-Policy	default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Host: login.norton.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: nested-navigate
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: same-site
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Accept-Encoding: gzip, deflate, br
Cookie: SP_SESSION_ID=af7a5fdf-dd68-4c38-bacf-390c23806fe4; _ga=GA1.2.1960527585.1568675373; _gid=GA1.2.1966549880.1568675373; _gat=1; check=true; mbox=session#331868625116417999737c85ddf53dc0#1568677234
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: nested-navigate
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Response headers

Date: Mon, 16 Sep 2019 23:09:33 GMT
Server: sso
X-OneAgent-JS-Injection: true
Request-Context: appId=cid-v1:6ea52e03-0757-4fc0-b13a-638afc461255
Referrer-Policy: unsafe-url
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
P3P: CP="IDC DSP CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
X-XSS-Protection: 1; mode=block
Cache-Control: no-store
Content-Type: text/html;charset=UTF-8
Content-Encoding: gzip
Vary: Accept-Encoding
Set-Cookie: JSESSIONID=C78A23900B0A5A8A58D2CC1FDD92C5A9.jvmroute8081; Path=/sso; Secure; HttpOnly
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Transfer-Encoding: chunked

GET
DATA 200
OK truncated
/ 3 KB
0 Image
image/png

General

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Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 0a22b874af2e8637851b7f7dc55192602a5ee3af1d8729497eb06e36733a96af

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 2 KB
0 Image
image/png

General

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Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: bcfd955b8c4f9d34379c0a381bc70c866ae8cc3e0a729d8a0b9c1e493bff7cdc

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 2 KB
0 Image
image/png

General

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 8b21959ac034bc5348c1a725fd220458d765d95e27daeb80478d8b0ecc640d93

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 2 KB
0 Image
image/png

General

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Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 8587c91cae0e80976b294671e4a93fde0fc839d944a1f536263076829cbbc2d8

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 2 KB
0 Image
image/png

General

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Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: b548b3f0d74461816ff49f23a4d1de0278cdcb17b77fdb58419a24bc4e029698

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 1 KB
0 Image
image/png

General

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: c3c64e6af6dc757501e020a9b4fb28aeb87417d661cd6d8b6f757dfc9406c3e7

Request headers

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Response headers

Content-Type: image/png

GET
DATA 200
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0 Image
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General

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
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Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
H/1.1 200
OK print.gif
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996 B 53ms
52ms Image
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Akamai Technologies

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Full URL

https://support.norton.com/sp/images/kb/print.gif

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

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Request headers

Sec-Fetch-Mode: no-cors
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
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Server: nginx
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X-Frame-Options: SAMEORIGIN
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GET
H/1.1 200
OK spritemap-main-icons.png
support.norton.com/sp/images/ 17 KB
18 KB 54ms
54ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

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Full URL

https://support.norton.com/sp/images/spritemap-main-icons.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
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GET
H/1.1 200
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456ms Font
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Akamai Technologies

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Full URL

https://support.norton.com/sp/css-474/font/SymantecSans.woff

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

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Request headers

Sec-Fetch-Mode: cors
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Origin: https://support.norton.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
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GET
H/1.1 200
OK spritemap-global.png
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28 KB 73ms
73ms Image
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Akamai Technologies

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https://support.norton.com/sp/images/spritemap-global.png

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

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Security Headers

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Request headers

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Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
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Server: nginx
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X-Frame-Options: SAMEORIGIN
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GET
H/1.1 200
OK Cookie set dest5.html
symantec.demdex.net/ Frame 91F2 0
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50ms Document
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Amazon.com

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Full URL: https://symantec.demdex.net/dest5.html?d_nsid=0
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Software: /
Resource Hash

Request headers

Host: symantec.demdex.net
Connection: keep-alive
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Response headers

Accept-Ranges: bytes
Cache-Control: max-age=21600
Content-Encoding: gzip
Content-Type: text/html
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GET
H/1.1 200
OK id Show response
oms.symantec.com/ 49 B
704 B 129ms
25ms XHR
application/x-javascript 63.140.40.91
Adobe Systems Inc.

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Full URL

https://oms.symantec.com/id?d_visid_ver=3.3.0&d_fieldgroup=A&mcorgid=67C716D751E567F70A490D4C%40AdobeOrg&mid=12627203174454903862852625781431196657&ts=1568675373506

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),

Reverse DNS

symantec.com.ssl.d1.sc.omtrdc.net

Software

Omniture DC/2.0.0 /

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: application/x-www-form-urlencoded

Response headers

Date: Mon, 16 Sep 2019 23:09:33 GMT
X-Content-Type-Options: nosniff
Server: Omniture DC/2.0.0
xserver: www132
Vary: Origin
X-C: ms-6.9.1
P3P: CP="This is not a P3P policy"
Access-Control-Allow-Origin: https://support.norton.com
Cache-Control: no-cache, no-store, max-age=0, no-transform, private
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Connection: Keep-Alive
Content-Type: application/x-javascript
Keep-Alive: timeout=15
Content-Length: 49
X-XSS-Protection: 1; mode=block

GET
H/1.1

200
OK

ibs:dpid=411&dpuuid=XYAWLQAAFIDnlxN_
dpm.demdex.net/
Redirect Chain

https://cm.everesttech.net/cm/dd?d_uuid=12826947463657744352872603233865848640
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAWLQAAFIDnlxN_

42 B
776 B

37ms
37ms

Image
image/gif

52.213.115.189
Amazon.com

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Full URL: https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAWLQAAFIDnlxN_
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.213.115.189 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Software: /
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Request headers

Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

DCS: dcs-prod-irl1-v042-0470fcebb.edge-irl1.demdex.com 5.59.0.20190904135845 3ms (+1ms)
Pragma: no-cache
X-TID: F1FqiC2tSNQ=
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Redirect headers

Date: Mon, 16 Sep 2019 23:09:32 GMT
Server: AMO-cookiemap/1.1
P3P: CP="NOI NID DEVa PSAa PSDa OUR IND PUR COM NAV INT DEM"
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now.symassets.com/content/dam/norton/global/images/non-product/logos/ 3 KB
3 KB 403ms
98ms Image
image/png 104.103.97.33
Akamai Technologies

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Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_LL_rev_140x43.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
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server: Apache/2.4.29 (Unix) Communique/4.2.2
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accept-ranges: bytes
content-length: 2664
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GET
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5 KB 358ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

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Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_121x37.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

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Security Headers

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Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Wed, 03 Apr 2019 17:43:54 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
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status: 200
content-type: image/png
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:33 GMT
accept-ranges: bytes
content-length: 4759
x-xss-protection: 1; mode=block

GET
DATA 200
OK truncated
/ 635 B
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: b9b63b05e77eb3f0e51ad2214c2efa94ff648db200eef5d29d38974f6a84e6fe

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
H2 200 bnr_hands_tablet_laptop2_1170x240.jpg
now.symassets.com/content/dam/norton/global/images/non-product/banners/ 44 KB
44 KB 354ms
53ms Image
image/jpeg 104.103.97.33
Akamai Technologies

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Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/banners/bnr_hands_tablet_laptop2_1170x240.jpg

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Mon, 17 Dec 2018 09:39:29 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
etag: "b097-57d348ebae132"
status: 200
content-type: image/jpeg
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:33 GMT
accept-ranges: bytes
content-length: 45207
x-xss-protection: 1; mode=block

GET
H/1.1 200
OK s7834141358982
oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/ 43 B
616 B 31ms
31ms Image
image/gif 63.140.40.91
Adobe Systems Inc.

General

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Show headers Download Go to Show image

Full URL

https://oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/s7834141358982?AQB=1&ndh=1&pf=1&t=17%2F8%2F2019%201%3A9%3A33%202%20-120&sdid=4134E44710AABC25-138B608B56FC1581&mid=12627203174454903862852625781431196657&aamlh=6&ce=UTF-8&pageName=cons_supp%3A%20sp%3A%20hho%3A%20help-solutions&g=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&r=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&server=support.norton.com&v0=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&events=event69&aamb=RKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y&c2=us&c3=en&c11=cons_supp%3A%20false&c12=cons_supp%3A%20sp%3A%20direct&v12=cons_supp%3A%20sp%3A%20direct&c13=cons_supp%3A%20kb20100113164023en&v13=cons_supp%3A%20kb20100113164023en&v14=cons_supp%3A%20retail&v18=cons_supp%3A%20sp%3A%20hho%3A%20help-solutions&c21=D%3Dv21&v21=cons_supp%3A%20hho_vanity_supp_returnpolicy&c22=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&v27=us&v28=en&v29=signed%20out&c35=%3E%20cons_supp%3A%20hho_vanity_supp_returnpolicy%20cons_supp%3A%20sp%3A%20hho%3A%20help-solutions&v35=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&c41=support&v41=support&v47=s_code&c48=norton%20refund%20and%20%20cancellation%20policies&v48=help-solutions&c49=help-solutions&v49=norton%20refund%20and%20%20cancellation%20policies&v57=12627203174454903862852625781431196657&v71=cons_supp%3A%20home_current&v72=support&c75=D%3Dv57&v96=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN&s=1600x1200&c=24&j=1.6&v=N&k=Y&bw=1600&bh=1200&mcorgid=67C716D751E567F70A490D4C%40AdobeOrg&AQE=1

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),

Reverse DNS

symantec.com.ssl.d1.sc.omtrdc.net

Software

Omniture DC/2.0.0 /

Resource Hash

a1ecbaed793a1f564c49c671f2dd0ce36f858534ef6d26b55783a06b884cc506

Security Headers

Name	Value
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Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:33 GMT
X-Content-Type-Options: nosniff
X-C: ms-6.9.1
P3P: CP="This is not a P3P policy"
Connection: Keep-Alive
Content-Length: 43
X-XSS-Protection: 1; mode=block
Pragma: no-cache
Last-Modified: Tue, 17 Sep 2019 23:09:33 GMT
Server: Omniture DC/2.0.0
xserver: www246
ETag: "3368704712624898048-5227660082233216541"
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Content-Type: image/gif
Access-Control-Allow-Origin: *
Cache-Control: no-cache, no-store, max-age=0, no-transform, private
Keep-Alive: timeout=15
Expires: Sun, 15 Sep 2019 23:09:33 GMT

GET
H2 200 json Show response
symantec.tt.omtrdc.net/m2/symantec/mbox/ 21 KB
6 KB 100ms
42ms XHR
application/json 66.117.29.4
Adobe Systems Inc.

General

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Full URL: https://symantec.tt.omtrdc.net/m2/symantec/mbox/json?mbox=sym_global_mbox&mboxSession=331868625116417999737c85ddf53dc0&mboxPC=&mboxPage=c90732773f564a02998b3654da460d07&mboxRid=888c44833cdd43d59c4be14075fd02ca&mboxVersion=1.3.0&mboxCount=1&mboxTime=1568682573400&mboxHost=support.norton.com&mboxURL=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&mboxReferrer=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&browserHeight=1200&browserWidth=1600&browserTimeOffset=120&screenHeight=1200&screenWidth=1600&colorDepth=24&at_property=03865692-c665-ce04-e7fd-481068efb59c&site_country=us&site_language=en&product_name=home&product_version_name=current&product_layout=Retail&page_name=hho%3A%20help-solutions&entsrc=direct&docid=kb20100113164023EN&title=Norton%20refund%20and%20%20cancellation%20policies&searchterm=&searchresults=false&searchtype=all%20of%20support&site_section=consumer&site_subsection=help-solutions&vendor_id=&partner=&ispid=&bizseg=&visitor_segment=consumer&ced_module=&ced_error=&license=&ct_open=&repsuite=symanteccom%2Csymantecconsumersupport&contactinitiated=false&directToChat=false&contactType=&afterHours=&user_login_status=signed%20out&pvselector_displayed=false&selected_hot_topic_category=&mboxMCSDID=4134E44710AABC25-138B608B56FC1581&vst.trk=om.symantec.com&vst.trks=oms.symantec.com&mboxMCGVID=12627203174454903862852625781431196657&mboxAAMB=RKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 66.117.29.4 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
Software: /
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Request headers

Sec-Fetch-Mode: cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 16 Sep 2019 23:09:33 GMT
content-encoding: gzip
status: 200
vary: Origin,Accept-Encoding
content-type: application/json;charset=UTF-8
access-control-allow-origin: https://support.norton.com
cache-control: no-cache
access-control-allow-credentials: true
timing-allow-origin: *
x-request-id: 888c44833cdd43d59c4be14075fd02ca

GET
H2 200 css
fonts.googleapis.com/ 13 KB
870 B 16ms
16ms Stylesheet
text/css 2a00:1450:4001:81f::200a
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

ESF /

Resource Hash

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Security Headers

Name	Value
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X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000
content-encoding: br
last-modified: Mon, 16 Sep 2019 23:09:33 GMT
server: ESF
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
status: 200
date: Mon, 16 Sep 2019 23:09:33 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
access-control-allow-origin: *
cache-control: private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="46,43,39"
x-xss-protection: 0
expires: Mon, 16 Sep 2019 23:09:33 GMT

GET
H/1.1 200
OK SymantecSansBold.woff
support.norton.com/sp/css-474/font/ 23 KB
24 KB 566ms
566ms Font
font/woff 104.103.97.33
Akamai Technologies

General

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Show headers Download Go to

Full URL

https://support.norton.com/sp/css-474/font/SymantecSansBold.woff

Requested by

Host: support.norton.com
URL: https://support.norton.com/sp/script-474/support-min-v2.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

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Security Headers

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X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: cors
Referer: https://support.norton.com/sp/css-474/support-v2-min.css
Origin: https://support.norton.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Pragma: no-cache
Strict-Transport-Security: max-age=31536000; includeSubDomains
X-Content-Type-Options: nosniff
Last-Modified: Mon, 26 Aug 2019 19:04:26 GMT
Server: nginx
Date: Mon, 16 Sep 2019 23:09:34 GMT
X-Frame-Options: SAMEORIGIN
Content-Type: font/woff;charset=UTF-8
Cache-Control: max-age=0, no-cache, no-store
Connection: keep-alive
Accept-Ranges: bytes
Content-Length: 23824
X-XSS-Protection: 1; mode=block
Expires: Mon, 16 Sep 2019 23:09:34 GMT

GET
H2 200 download_icon_black_52x45.png
now.symassets.com/content/dam/norton/global/images/non-product/icons/ 651 B
886 B 131ms
97ms Image
image/png 104.103.97.33
Akamai Technologies

General

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Show headers Download Go to Show image

Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/icons/download_icon_black_52x45.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Fri, 01 Mar 2019 13:14:52 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
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content-type: image/png
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accept-ranges: bytes
content-length: 651
x-xss-protection: 1; mode=block

GET
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fonts.gstatic.com/s/sourcesanspro/v13/ 13 KB
13 KB 6ms
5ms Font
font/woff2 2a00:1450:4001:81d::2003
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.gstatic.com/s/sourcesanspro/v13/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7lujVj9w.woff2

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

sffe /

Resource Hash

ecf76895be1cf9e8b3edb254030e9c9c1d8f3c2efc1f9dc7e04ceff29eccae9c

Security Headers

Name	Value
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X-Xss-Protection	0

Request headers

Sec-Fetch-Mode: cors
Referer: https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900
Origin: https://support.norton.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 26 Aug 2019 09:24:58 GMT
x-content-type-options: nosniff
last-modified: Tue, 23 Jul 2019 03:46:19 GMT
server: sffe
age: 1863875
status: 200
content-type: font/woff2
access-control-allow-origin: *
cache-control: public, max-age=31536000
accept-ranges: bytes
timing-allow-origin: *
alt-svc: quic=":443"; ma=2592000; v="46,43,39"
content-length: 13324
x-xss-protection: 0
expires: Tue, 25 Aug 2020 09:24:58 GMT

GET
H/1.1 200
OK ruxitagentjs_ICA2SVfqru_10175190911142604.js Show response
login.norton.com/sso/ Frame B65D 127 KB
50 KB 165ms
165ms Script
text/javascript 13.93.137.227
Microsoft Corpora...

General

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Show headers Download Go to

Full URL

https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js

Requested by

Host: login.norton.com
URL: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJLb8IwDP4rVe7QUrSqjWglBpqGxCQEbIddppAaiNQ8FqeMn7%2BksMGkjcMuOdif7e%2BRETLZpIaO%0AW7dXS3hvAV10lI1CeuqUpLWKaoYCqWISkDpOV%2BOnOU37CTVWO811Q6IxIlgntJpoha0EuwJ7EBye%0Al%2FOS7J0zSOMYW2O0dX3lH636XMsYTWwYojjAXO%2BEikk09RSEYmHXZbIJzR9zqGNRmzhQSUn0oC2H%0ATkRJtqxBINFsWpK3DeQ5z4ZJNiz4JsuKPGcJ3%2BawZfzOlwYehovT%2FZI424Y5xBZmCh1TriRpMih6%0ASdEbZOt0SJOCDtN%2BNsheSbQ4a78XqhZqd9uozQmE9HG9XvSWUAsL3JHoBSx2Qj2IVKPOc9oxsNcx%0A3F7Ovrwn1U2nR%2FH1%2FvM1Q8%2BxQ9355%2FNzcHTRREvDrMBATgolZCu%2FCV4DJ40%2Fv4Ttv%2BjehHHKw25f%0ADgl9aFsHy71tUK8tUxgEfkn6jVF1bv6h8NK%2B%2FvzVJw%3D%3D&Signature=iNPfCw%2Fc8yQUAy9W%2BRYBcUyh3YRY3EXMONlk1MwVAGgBvrqboyAc0ACYgBG1rREMpGBRr1QDQbMW%0A33ejTRbePpQx7DFo7nDOYwuixZkBenorE2kWEyKNh%2Fud9LHGuC%2BJMNssegHQEty7YVsro6SIto%2BF%0A7pxe0ySG0ir2ZvIjIsLu6VshRsKsoAb463xKhz%2BNx0fT2JGOzMDynBl1AwcYuDMBgvk8O%2FUsG4DL%0A9BtWKg2W4yvq0tNRW7DxrautW5FYh1IOj13I8XfqHE0oZICBpDBVS0IMxup2E35BWtapkFs5qkRw%0AI9MmFfWNdocEAB6MztQzgHPTbQvct5IJbVwq%2BQ%3D%3D

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJLb8IwDP4rVe7QUrSqjWglBpqGxCQEbIddppAaiNQ8FqeMn7%2BksMGkjcMuOdif7e%2BRETLZpIaO%0AW7dXS3hvAV10lI1CeuqUpLWKaoYCqWISkDpOV%2BOnOU37CTVWO811Q6IxIlgntJpoha0EuwJ7EBye%0Al%2FOS7J0zSOMYW2O0dX3lH636XMsYTWwYojjAXO%2BEikk09RSEYmHXZbIJzR9zqGNRmzhQSUn0oC2H%0ATkRJtqxBINFsWpK3DeQ5z4ZJNiz4JsuKPGcJ3%2BawZfzOlwYehovT%2FZI424Y5xBZmCh1TriRpMih6%0ASdEbZOt0SJOCDtN%2BNsheSbQ4a78XqhZqd9uozQmE9HG9XvSWUAsL3JHoBSx2Qj2IVKPOc9oxsNcx%0A3F7Ovrwn1U2nR%2FH1%2FvM1Q8%2BxQ9355%2FNzcHTRREvDrMBATgolZCu%2FCV4DJ40%2Fv4Ttv%2BjehHHKw25f%0ADgl9aFsHy71tUK8tUxgEfkn6jVF1bv6h8NK%2B%2FvzVJw%3D%3D&Signature=iNPfCw%2Fc8yQUAy9W%2BRYBcUyh3YRY3EXMONlk1MwVAGgBvrqboyAc0ACYgBG1rREMpGBRr1QDQbMW%0A33ejTRbePpQx7DFo7nDOYwuixZkBenorE2kWEyKNh%2Fud9LHGuC%2BJMNssegHQEty7YVsro6SIto%2BF%0A7pxe0ySG0ir2ZvIjIsLu6VshRsKsoAb463xKhz%2BNx0fT2JGOzMDynBl1AwcYuDMBgvk8O%2FUsG4DL%0A9BtWKg2W4yvq0tNRW7DxrautW5FYh1IOj13I8XfqHE0oZICBpDBVS0IMxup2E35BWtapkFs5qkRw%0AI9MmFfWNdocEAB6MztQzgHPTbQvct5IJbVwq%2BQ%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:34 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Connection: Keep-Alive
Content-Length: 50378
X-XSS-Protection: 1; mode=block
Referrer-Policy: unsafe-url
Last-Modified: Wed, 03 Mar 2010 07:01:40 GMT
Server: Apache
Strict-Transport-Security: max-age=31536000
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=31536000, immutable
Content-Security-Policy: default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Keep-Alive: timeout=15, max=99
Expires: Tue, 15 Sep 2020 23:09:34 GMT

GET
H2 200 loading_animation.gif
static.nortoncdn.com/static/sso/longlived/images/ Frame B65D 6 KB
6 KB 54ms
52ms Image
image/gif 104.103.97.33
Akamai Technologies

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https://static.nortoncdn.com/static/sso/longlived/images/loading_animation.gif

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Host: login.norton.com
URL: https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

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POST
H/1.1 200
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464 B 212ms
211ms Document
text/plain 104.103.97.33
Akamai Technologies

General

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Full URL

https://support.norton.com/sp/passiveLogin/

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Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

Security Headers

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Upgrade-Insecure-Requests: 1
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Response headers

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Cache-Control: max-age=0, no-cache, no-store
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Date: Mon, 16 Sep 2019 23:09:34 GMT
Connection: keep-alive

GET
H/1.1 200
OK Primary Request Cookie set kb20100113164023EN Show response
support.norton.com/sp/en/uk/home/current/solutions/ 102 KB
23 KB 1262ms
1262ms Document
text/html 104.103.97.33
Akamai Technologies

General

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Full URL

https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Requested by

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Protocol

HTTP/1.1

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TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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a104-103-97-33.deploy.static.akamaitechnologies.com

Software

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Response headers

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GET
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fonts.googleapis.com/ 13 KB
870 B 16ms
16ms Stylesheet
text/css 2a00:1450:4001:81f::200a
Google LLC

General

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Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

ESF /

Resource Hash

Security Headers

Name	Value
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Request headers

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content-encoding: br
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server: ESF
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date: Mon, 16 Sep 2019 23:09:34 GMT
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x-xss-protection: 0
expires: Mon, 16 Sep 2019 23:09:34 GMT

GET
H2 200 css
fonts.googleapis.com/ 10 KB
773 B 17ms
17ms Stylesheet
text/css 2a00:1450:4001:81f::200a
Google LLC

General

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Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,600

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

ESF /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	0

Request headers

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Response headers

strict-transport-security: max-age=31536000
content-encoding: br
last-modified: Mon, 16 Sep 2019 23:09:34 GMT
server: ESF
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
status: 200
date: Mon, 16 Sep 2019 23:09:34 GMT
x-frame-options: SAMEORIGIN
content-type: text/css; charset=utf-8
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alt-svc: quic=":443"; ma=2592000; v="46,43,39"
x-xss-protection: 0
expires: Mon, 16 Sep 2019 23:09:34 GMT

GET
H2 200 collect
www.google-analytics.com/r/ 35 B
101 B 15ms
13ms Image
image/gif 2a00:1450:4001:819::200e
Google LLC

General

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Full URL

https://www.google-analytics.com/r/collect?v=1&_v=j79&a=211682587&t=event&_s=2&dl=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&dr=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&ul=en-us&de=UTF-8&dt=Norton%20refund%20and%20cancellation%20policies&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=SPGeoLocation&ea=click&el=ns_geolocation&_u=KEBAAEAB~&jid=935221543&gjid=412991343&cid=1960527585.1568675373&tid=UA-12436054-34&_gid=1966549880.1568675373&_r=1&z=1973090763

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 16 Sep 2019 23:09:34 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
status: 200
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cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="46,43,39"
content-length: 35
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 collect
www.google-analytics.com/ 35 B
99 B 7ms
5ms Image
image/gif 2a00:1450:4001:819::200e
Google LLC

General

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j79&a=211682587&t=event&_s=3&dl=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&dr=http%3A%2F%2Fus.norton.com%2Fsupport%2Fredirects%2Fredirect.jsp%3Ftype%3Dreturn_policy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&ul=en-us&de=UTF-8&dt=Norton%20refund%20and%20cancellation%20policies&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=SPGeoLocation&ea=click&el=ns_geolocation_redirect&_u=KEBAAEAB~&jid=&gjid=&cid=1960527585.1568675373&tid=UA-12436054-34&_gid=1966549880.1568675373&z=133330748

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
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Response headers

pragma: no-cache
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x-content-type-options: nosniff
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GET
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now.symassets.com/content/dam/norton/global/images/non-product/icons/ 1 KB
2 KB 53ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/icons/icon_quick_help-2_56x44.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

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Software

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Resource Hash

Security Headers

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X-Content-Type-Options	nosniff
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Request headers

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Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
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accept-ranges: bytes
content-length: 1489
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GET
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386ms Image
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Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/content/content/en/us/images1/icons/icon-download.png

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

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Software

nginx /

Resource Hash

Security Headers

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Request headers

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Response headers

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Connection: keep-alive
Accept-Ranges: bytes
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GET
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805 B 181ms
180ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/content/content/en/us/images1/icons/icon_rebate.png

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

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Reverse DNS

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Software

nginx /

Resource Hash

Security Headers

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Request headers

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Response headers

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Server: nginx
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Connection: keep-alive
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GET
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1 KB 397ms
396ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/content/content/en/us/images1/icons/icon-trs.png

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode: no-cors
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Response headers

Strict-Transport-Security: max-age=31536000; includeSubDomains
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Connection: keep-alive
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240ms Image
image/jpeg 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/static/external/assets/images/exitsurvey/lifestyle-img@1x.jpg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

Security Headers

Name	Value
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Request headers

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Response headers

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GET
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384ms Image
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Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/static/external/assets/images/exitsurvey/logo_norton_112x35.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

Security Headers

Name	Value
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Request headers

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Response headers

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accept-ranges: bytes
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GET
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13 KB 38ms
38ms Script
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Fastly

General

Check archive.org

Show headers Download Go to

Full URL: https://js-agent.newrelic.com/nr-spa-1130.min.js
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URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Reverse DNS
Software: AmazonS3 /
Resource Hash

Request headers

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Response headers

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GET
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1 KB 118ms
38ms Script
application/javascript 151.101.113.175
Fastly

General

Check archive.org

Show headers Download Go to

Full URL: https://nebula-cdn.kampyle.com/wu/458056/onsite/embed.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Request headers

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Response headers

date: Mon, 16 Sep 2019 23:09:34 GMT
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Google LLC

General

Check archive.org

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Full URL

https://fonts.gstatic.com/s/sourcesanspro/v13/6xK3dSBYKcSV-LCoeQqfX1RYOo3qOK7lujVj9w.woff2

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81d::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

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sffe /

Resource Hash

Security Headers

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Request headers

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Response headers

date: Mon, 26 Aug 2019 09:24:58 GMT
x-content-type-options: nosniff
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GET
H/1.1 200
OK a02533d94a
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106ms Script
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New Relic

General

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Request headers

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Response headers

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50 KB 39ms
38ms Script
application/javascript 151.101.113.175
Fastly

General

Check archive.org

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Full URL: https://nebula-cdn.kampyle.com/wu/458056/onsite/generic1568412863651.js
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Request headers

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Response headers

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39ms Script
application/javascript 151.101.113.175
Fastly

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Full URL: https://nebula-cdn.kampyle.com/resources/onsite/js/cool-2.1.15.min.js
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URL: https://support.norton.com/sp/en/us/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
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Request headers

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Response headers

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8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 26 Aug 2019 10:59:45 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 1858191
status: 200
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
alt-svc: quic=":443"; ma=2592000; v="46,43,39"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H/1.1

200
OK

rd Show response
dpm.demdex.net/id/
Redirect Chain

https://dpm.demdex.net/id?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675376209
https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675376209

367 B
1 KB

39ms
38ms

XHR
application/json

52.213.115.189
Amazon.com

General

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Show headers Download Go to

Full URL: https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675376209
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.213.115.189 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-52-213-115-189.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: ec06b127ddeeb313437fb2ad79567be4a6d9b7dfd7956ca8129e804a2e0fdd2d

Request headers

Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

DCS: dcs-prod-irl1-v042-0caccf561.edge-irl1.demdex.com 5.59.0.20190904135845 4ms (+1ms)
Pragma: no-cache
Content-Encoding: gzip
X-TID: 6SK4ojckSOg=
Vary: Origin, Accept-Encoding, User-Agent
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Access-Control-Allow-Origin: https://support.norton.com
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials: true
Connection: keep-alive
Content-Type: application/json;charset=utf-8
Content-Length: 299
Expires: Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Pragma: no-cache
Access-Control-Allow-Origin: https://support.norton.com
X-TID: rAlY0qASS0k=
Vary: Origin
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Location: https://dpm.demdex.net/id/rd?d_visid_ver=3.3.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1568675376209
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Access-Control-Allow-Credentials: true
Connection: keep-alive
Content-Length: 0
Expires: Thu, 01 Jan 1970 00:00:00 GMT

GET
H2 200 serverComponent.php Show response
nexus.ensighten.com/symantec/support/ 734 B
876 B 35ms
35ms Script
text/javascript 18.194.16.156
Amazon.com

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Show headers Download Go to

Full URL: https://nexus.ensighten.com/symantec/support/serverComponent.php?r=1.4940198510204405&ClientID=21&PageID=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy
Requested by: Host: nexus.ensighten.com
URL: https://nexus.ensighten.com/symantec/support/Bootstrap.js
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: 5a373a024771d90ac569015575b23a192675b8a661828187b8eadd39912ccc72

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

status: 200
date: Mon, 16 Sep 2019 23:09:36 GMT
cache-control: no-cache, no-store
server: nginx
content-type: text/javascript
content-length: 734
expires: Mon, 16 Sep 2019 23:09:35 GMT

GET
H/1.1 200 Cookie set SAML2 Show response
login.norton.com/sso/idp/ Frame C180 6 KB
5 KB 177ms
177ms Document
text/html 13.93.137.227
Microsoft Corpora...

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Full URL

https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99hUBlhDSNBjNEEE4LTB19Mbe%2B0yfphb4f%2BfNcBgonuwZc99Jx77%2FnYHLmuqWPL%0AJryZLbw3gCH51LVBtkcK0njDLEeFzHANyIJg98u7NaPDEXPeBitsTZIlIvigrFlZg40Gfw9%2BpwQ8%0AbNcFeQvBIUtTbJyzPgxN%2B7FmKKxO0aWOI6odrO2rMilJrloJyvC46zRZR%2FDHHNpUSZdGKZQk19YL%0A6EwUpOI1AklurwryLHKgUE0yDpmcTCifzoScSshe8ooKORu3NNzs7xck%2BCbOITZwazBwEwpCR%2BN8%0AMMoH42lJL9goZxfZMKP0iSSbg%2FdLZaQyr%2F1BvexJyG7KcjPYglQeRCDJI3jsjLYksph3mbNOgT%2Bv%0AoX85P2ZPFr1Jz9Pz%2FYdrjh1qB9nl1%2FYX4DMkK6sd9wqjOK2M0o3%2BFnhOXNXt%2BS1U%2F5LbSxNMxN3t%0Ac2zow3oZI29jA1l6bjAaPFr6TdHiAP7h8ASf%2F%2FyLLw%3D%3D&Signature=JNwylmsBhmu%2BD3bvOaWm5BAomGcvJfrpUV9xNucMLwW2UuqJiR6Ij1DSH9lyqOdCRwy0xTDHJnX2%0AMLJMsijLslV15lJi%2FMVY9Kf5aivFUjOABfdvHqTWqgkX9PEKWScrvpAUypKmqk87wEM14PbYd%2FXY%0A106p70gsMtEuo91rrC4qEekdSkWjruGGAm%2B3ddi69qxinfu40LJIBWv4%2B4QmtxK2dhi0iZu4fj5d%0A0JYm0i%2BbL5JRI0Kh%2F8LmBMBuQeClQ%2BbOLPAjg2na6v1YnVbCN%2B%2B%2Fl8G97bzNpyceIewX5PO%2FLEfT%0AfItniaDXS30ssbmJmsy5KFP6hbZip6YM1jM3nA%3D%3D

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

sso /

Resource Hash

7d04340610ce8dd1379aad3772a3a8ae66e76fa249d95186a8a5f884094bc9cc

Security Headers

Name	Value
Content-Security-Policy	default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Host: login.norton.com
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: nested-navigate
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: same-site
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Accept-Encoding: gzip, deflate, br
Cookie: _gat=1; cd_user_id=16d3c56a7da6ec-0b73ab8ab47bfa-37647e03-1d4c00-16d3c56a7db4df; SP_SESSION_ID=1f6459cc-6e96-4fa7-94c9-7064d33706c2; _ga=GA1.2.1332565629.1568675376; _gid=GA1.2.431059903.1568675376; check=true; mbox=session#ce9e61cb66b54f33bb563c8504bc3921#1568677237
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: nested-navigate
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Response headers

Date: Mon, 16 Sep 2019 23:09:35 GMT
Server: sso
X-OneAgent-JS-Injection: true
Request-Context: appId=cid-v1:6ea52e03-0757-4fc0-b13a-638afc461255
Referrer-Policy: unsafe-url
Strict-Transport-Security: max-age=31536000
X-Content-Type-Options: nosniff
Content-Security-Policy: default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
P3P: CP="IDC DSP CURa ADMa DEVa TAIa OUR BUS IND UNI COM NAV INT"
X-XSS-Protection: 1; mode=block
Cache-Control: no-store
Content-Type: text/html;charset=UTF-8
Content-Encoding: gzip
Vary: Accept-Encoding
Set-Cookie: JSESSIONID=969200ED7A0DE116AA76076FA9EB2110.jvmroute8081; Path=/sso; Secure; HttpOnly
Keep-Alive: timeout=15, max=98
Connection: Keep-Alive
Transfer-Encoding: chunked

GET
DATA 200
OK truncated
/ 3 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 0a22b874af2e8637851b7f7dc55192602a5ee3af1d8729497eb06e36733a96af

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 2 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: bcfd955b8c4f9d34379c0a381bc70c866ae8cc3e0a729d8a0b9c1e493bff7cdc

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 3 KB
0 Image
image/png

General

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Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 422b6fe39f27b6d3d681d733371edce2603367741fc9c78b3172caf2348ca9fe

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 2 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 8b21959ac034bc5348c1a725fd220458d765d95e27daeb80478d8b0ecc640d93

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 13 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: cb11cb82f14a7002d1d5a0fafd30dc8a5f8c0cc86a02afe5a964ee7a4636aa44

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 2 KB
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 8587c91cae0e80976b294671e4a93fde0fc839d944a1f536263076829cbbc2d8

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
DATA 200
OK truncated
/ 561 B
0 Image
image/png

General

Check archive.org

Show headers Download Go to Show image

Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: 5fbf2b6280f08f2fdef91f81d2be55851540981ac802453b4aaa03e7c3c0c3ff

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
H2 200 print.gif
support.norton.com/sp/images/kb/ 545 B
804 B 54ms
53ms Image
image/gif 104.103.97.33
Akamai Technologies

General

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Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/images/kb/print.gif

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

38c55207d6fd24e41f40e8f72ba6bc3a0263976a4f81d6b3c498ecdaec684057

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/css-474/support-v2-min.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Mon, 26 Aug 2019 19:04:26 GMT
server: nginx
date: Mon, 16 Sep 2019 23:09:36 GMT
x-frame-options: SAMEORIGIN
content-type: image/gif;charset=UTF-8
status: 200
cache-control: max-age=3883
accept-ranges: bytes
content-length: 545
x-xss-protection: 1; mode=block
expires: Tue, 17 Sep 2019 00:14:19 GMT

GET
H2 200 spritemap-main-icons.png
support.norton.com/sp/images/ 17 KB
18 KB 53ms
53ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/images/spritemap-main-icons.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

a0bbce0390a8571c8d30d6c9097612ab985be8a66490203907e6e048cadfe783

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/css-474/support-v2-min.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Mon, 26 Aug 2019 19:04:26 GMT
server: nginx
date: Mon, 16 Sep 2019 23:09:36 GMT
x-frame-options: SAMEORIGIN
content-type: image/png;charset=UTF-8
status: 200
cache-control: max-age=3409
accept-ranges: bytes
content-length: 17816
x-xss-protection: 1; mode=block
expires: Tue, 17 Sep 2019 00:06:25 GMT

GET
H2 200 SymantecSans.woff
support.norton.com/sp/css-474/font/ 27 KB
28 KB 206ms
205ms Font
font/woff 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.norton.com/sp/css-474/font/SymantecSans.woff

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

ea93edf14f7d8332f7173253d6709de07967039085aa10cca972e75f9d8b3454

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: cors
Referer: https://support.norton.com/sp/css-474/support-v2-min.css
Origin: https://support.norton.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Mon, 26 Aug 2019 19:04:26 GMT
server: nginx
date: Mon, 16 Sep 2019 23:09:36 GMT
x-frame-options: SAMEORIGIN
content-type: font/woff;charset=UTF-8
status: 200
cache-control: max-age=0, no-cache, no-store
accept-ranges: bytes
content-length: 28156
x-xss-protection: 1; mode=block
expires: Mon, 16 Sep 2019 23:09:36 GMT

GET
H2 200 spritemap-global.png
support.norton.com/sp/images/ 27 KB
28 KB 52ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/images/spritemap-global.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

3c08f3f41c731a644917d43b4220e3437c76af07190095b5a83e3fd69039d671

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/css-474/support-v2-min.css
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Mon, 26 Aug 2019 19:04:26 GMT
server: nginx
date: Mon, 16 Sep 2019 23:09:36 GMT
x-frame-options: SAMEORIGIN
content-type: image/png;charset=UTF-8
status: 200
cache-control: max-age=5225
accept-ranges: bytes
content-length: 27982
x-xss-protection: 1; mode=block
expires: Tue, 17 Sep 2019 00:36:41 GMT

GET
H2 200 ba71dae985eb02b9fa929c207b7652cb.js Show response
nexus.ensighten.com/symantec/support/code/ 4 KB
2 KB 33ms
33ms Script
application/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/support/code/ba71dae985eb02b9fa929c207b7652cb.js?conditionId0=423130
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Software: nginx /
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Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:36 GMT
content-encoding: gzip
last-modified: Tue, 07 May 2019 16:10:41 GMT
server: nginx
etag: W/"5cd1ae01-1088"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 32ca6cc8782066ddec1912d54f4bb6d1.js Show response
nexus.ensighten.com/symantec/support/code/ 26 KB
6 KB 34ms
34ms Script
application/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/support/code/32ca6cc8782066ddec1912d54f4bb6d1.js?conditionId0=4822213
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: 85b84d05e4f05b3bcff9a8ff85f6d26027825efd47f75abafb822d9eabcb0bab

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:36 GMT
content-encoding: gzip
last-modified: Thu, 29 Aug 2019 12:55:33 GMT
server: nginx
etag: W/"5d67cb45-671a"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 5293510fe510b63a5d477673e934a41d.js Show response
nexus.ensighten.com/symantec/support/code/ 23 KB
4 KB 35ms
35ms Script
application/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/support/code/5293510fe510b63a5d477673e934a41d.js?conditionId0=4855540
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-18-194-16-156.eu-central-1.compute.amazonaws.com
Software: nginx /
Resource Hash: 543e0e46d096a69a4161c6ad203f340536eccca3fe89aab54e3ae2a150f6e571

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:36 GMT
content-encoding: gzip
last-modified: Tue, 18 Jun 2019 16:46:33 GMT
server: nginx
etag: W/"5d091569-5b98"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 e7a4e2e0b5aa304aa47d084153ce77d0.js Show response
nexus.ensighten.com/symantec/support/code/ 2 KB
1 KB 36ms
35ms Script
application/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/support/code/e7a4e2e0b5aa304aa47d084153ce77d0.js?conditionId0=4148890
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Software: nginx /
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Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:36 GMT
content-encoding: gzip
last-modified: Tue, 07 May 2019 16:10:41 GMT
server: nginx
etag: W/"5cd1ae01-701"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H2 200 2a1f7a22a5cb51e42fde4a19400acf6e.js Show response
nexus.ensighten.com/symantec/support/code/ 23 KB
5 KB 36ms
36ms Script
application/javascript 18.194.16.156
Amazon.com

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Full URL: https://nexus.ensighten.com/symantec/support/code/2a1f7a22a5cb51e42fde4a19400acf6e.js?conditionId0=4836717&conditionId1=4859664
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.3, , AES_256_GCM
Server: 18.194.16.156 Frankfurt am Main, Germany, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
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Software: nginx /
Resource Hash: 0e377444aae95780dee47c89a1acb0a5685afb80d7d72ba0d65ea348b7517869

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:36 GMT
content-encoding: gzip
last-modified: Fri, 13 Sep 2019 18:39:07 GMT
server: nginx
etag: W/"5d7be24b-5be3"
vary: Accept-Encoding
content-type: application/javascript; charset=utf-8
status: 200
cache-control: max-age=315360000

GET
H/1.1 200
OK Cookie set dest5.html
symantec.demdex.net/ Frame 34FA 0
0 34ms
34ms Document
text/html 52.30.196.88
Amazon.com

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Full URL: https://symantec.demdex.net/dest5.html?d_nsid=0
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.30.196.88 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-52-30-196-88.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash

Request headers

Host: symantec.demdex.net
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: nested-navigate
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
Sec-Fetch-Site: cross-site
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Accept-Encoding: gzip, deflate, br
Cookie: demdex=05808854774911000832396939219234043167
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Sec-Fetch-Mode: nested-navigate
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy

Response headers

Accept-Ranges: bytes
Cache-Control: max-age=21600
Content-Encoding: gzip
Content-Type: text/html
Expires: Thu, 01 Jan 1970 00:00:00 GMT
Last-Modified: Tue, 10 Sep 2019 14:22:44 GMT
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Pragma: no-cache
Set-Cookie: demdex=05808854774911000832396939219234043167;Path=/;Domain=.demdex.net;Expires=Sat, 14-Mar-2020 23:09:36 GMT;Max-Age=15552000
Vary: Accept-Encoding, User-Agent
X-TID: Fd1G+HsOTfw=
Content-Length: 2764
Connection: keep-alive

GET
H/1.1 200
OK id Show response
oms.symantec.com/ 49 B
564 B 25ms
25ms XHR
application/x-javascript 63.140.40.91
Adobe Systems Inc.

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Full URL: https://oms.symantec.com/id?d_visid_ver=3.3.0&d_fieldgroup=A&mcorgid=67C716D751E567F70A490D4C%40AdobeOrg&mid=05957782125076656662380357900519356846&ts=1568675376315
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS: symantec.com.ssl.d1.sc.omtrdc.net
Software: Omniture DC /
Resource Hash: 691dad631669175535d58a380bb59febb770cbcb3e6d6602b80b1b2363d51cf6

Request headers

Sec-Fetch-Mode: cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: application/x-www-form-urlencoded

Response headers

Date: Mon, 16 Sep 2019 23:09:36 GMT
Server: Omniture DC
xserver: www7146
Vary: Origin
X-C: ms-6.9.1
P3P: CP="This is not a P3P policy"
Access-Control-Allow-Origin: https://support.norton.com
Access-Control-Allow-Credentials: true
Connection: Keep-Alive
Content-Type: application/x-javascript
Keep-Alive: timeout=15
Content-Length: 49

GET
H/1.1

200
OK

ibs:dpid=411&dpuuid=XYAWMAAAFRLt9BN_
dpm.demdex.net/
Redirect Chain

https://cm.everesttech.net/cm/dd?d_uuid=05808854774911000832396939219234043167
https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAWMAAAFRLt9BN_

42 B
776 B

39ms
38ms

Image
image/gif

52.213.115.189
Amazon.com

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Full URL: https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAWMAAAFRLt9BN_
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 52.213.115.189 Dublin, Ireland, ASN16509 (AMAZON-02 - Amazon.com, Inc., US),
Reverse DNS: ec2-52-213-115-189.eu-west-1.compute.amazonaws.com
Software: /
Resource Hash: ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Request headers

Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

DCS: dcs-prod-irl1-v042-0706b9298.edge-irl1.demdex.com 5.59.0.20190904135845 3ms (+0ms)
Pragma: no-cache
X-TID: QDr7Q8ApRNU=
P3P: policyref="/w3c/p3p.xml", CP="NOI NID CURa ADMa DEVa PSAa PSDa OUR SAMa BUS PUR COM NAV INT"
Cache-Control: no-cache,no-store,must-revalidate,max-age=0,proxy-revalidate,no-transform,private
Connection: keep-alive
Content-Type: image/gif
Content-Length: 42
Expires: Thu, 01 Jan 1970 00:00:00 GMT

Redirect headers

Date: Mon, 16 Sep 2019 23:09:35 GMT
Server: AMO-cookiemap/1.1
P3P: CP="NOI NID DEVa PSAa PSDa OUR IND PUR COM NAV INT DEM"
Location: https://dpm.demdex.net/ibs:dpid=411&dpuuid=XYAWMAAAFRLt9BN_
Cache-Control: no-cache
Connection: Keep-Alive
Keep-Alive: timeout=15,max=100
Content-Length: 0

GET
H2 200 logo_norton_LL_rev_140x43.png
now.symassets.com/content/dam/norton/global/images/non-product/logos/ 3 KB
3 KB 52ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

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Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_LL_rev_140x43.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

0d518a718a53968fd7494370c95b7dead34b8b59b72d0594afb5035492c532f1

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Thu, 31 Jan 2019 21:54:11 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
etag: "a68-580c811097a58"
status: 200
content-type: image/png
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:36 GMT
accept-ranges: bytes
content-length: 2664
x-xss-protection: 1; mode=block

GET
H2 200 logo_norton_121x37.png
now.symassets.com/content/dam/norton/global/images/non-product/logos/ 5 KB
5 KB 53ms
52ms Image
image/png 104.103.97.33
Akamai Technologies

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Show headers Download Go to Show image

Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/logos/logo_norton_121x37.png

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

8b2af90b8bd4dc3208e9d141a1e6d1c72ae5db2df9f950d0be51590b7961d428

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Wed, 03 Apr 2019 17:43:54 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
etag: "1297-585a3cc2135aa"
status: 200
content-type: image/png
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:36 GMT
accept-ranges: bytes
content-length: 4759
x-xss-protection: 1; mode=block

POST
H/1.1 200
OK s7567387050847 Show response
oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/ 43 B
681 B 28ms
27ms XHR
image/gif 63.140.40.91
Adobe Systems Inc.

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Full URL

https://oms.symantec.com/b/ss/symanteccom,symantecconsumersupport/1/JS-2.10.0/s7567387050847

Requested by

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

63.140.40.91 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),

Reverse DNS

symantec.com.ssl.d1.sc.omtrdc.net

Software

Omniture DC/2.0.0 /

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: cors
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-Type: text/plain;charset=UTF-8

Response headers

Date: Mon, 16 Sep 2019 23:09:36 GMT
X-Content-Type-Options: nosniff
X-C: ms-6.9.1
P3P: CP="This is not a P3P policy"
Connection: Keep-Alive
Content-Length: 43
X-XSS-Protection: 1; mode=block
Pragma: no-cache
Last-Modified: Tue, 17 Sep 2019 23:09:36 GMT
Server: Omniture DC/2.0.0
xserver: www215
ETag: "3368704719067348992-5740190813808239970"
Vary: *
Content-Type: image/gif
Access-Control-Allow-Origin: https://support.norton.com
Cache-Control: no-cache, no-store, max-age=0, no-transform, private
Access-Control-Allow-Credentials: true
Keep-Alive: timeout=15
Expires: Sun, 15 Sep 2019 23:09:36 GMT

GET
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symantec.tt.omtrdc.net/m2/symantec/mbox/ 1 KB
772 B 43ms
43ms XHR
application/json 66.117.29.4
Adobe Systems Inc.

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Full URL: https://symantec.tt.omtrdc.net/m2/symantec/mbox/json?mbox=sym_global_mbox&mboxSession=ce9e61cb66b54f33bb563c8504bc3921&mboxPC=&mboxPage=abda4911008b4be5800b2485274abf66&mboxRid=46b4adeb46d44b4dad9999c77e9ef5ed&mboxVersion=1.3.0&mboxCount=1&mboxTime=1568682576248&mboxHost=support.norton.com&mboxURL=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&mboxReferrer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fus%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&browserHeight=1200&browserWidth=1600&browserTimeOffset=120&screenHeight=1200&screenWidth=1600&colorDepth=24&at_property=03865692-c665-ce04-e7fd-481068efb59c&site_country=uk&site_language=en&product_name=home&product_version_name=current&product_layout=Retail&page_name=hho%3A%20help-solutions&entsrc=direct&docid=kb20100113164023EN&title=Norton%20refund%20and%20%20cancellation%20policies&searchterm=&searchresults=false&searchtype=all%20of%20support&site_section=consumer&site_subsection=help-solutions&vendor_id=&partner=&ispid=&bizseg=&visitor_segment=consumer&ced_module=&ced_error=&license=&ct_open=&repsuite=symanteccom%2Csymantecconsumersupport&contactinitiated=false&directToChat=false&contactType=&afterHours=&user_login_status=signed%20out&pvselector_displayed=false&selected_hot_topic_category=&mboxMCSDID=21AEE7C0ACCD8E81-19AFA418029E1E71&vst.trk=om.symantec.com&vst.trks=oms.symantec.com&mboxMCGVID=05957782125076656662380357900519356846&mboxAAMB=RKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 66.117.29.4 , United States, ASN15224 (OMNITURE - Adobe Systems Inc., US),
Reverse DNS
Software: /
Resource Hash: 2a09e9acbc7331b9ee523f352d6f103820eb2dc0b50c0c9b496e971bb964d530

Request headers

Sec-Fetch-Mode: cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 16 Sep 2019 23:09:35 GMT
content-encoding: gzip
status: 200
vary: Origin,Accept-Encoding
content-type: application/json;charset=UTF-8
access-control-allow-origin: https://support.norton.com
cache-control: no-cache
access-control-allow-credentials: true
timing-allow-origin: *
x-request-id: 46b4adeb46d44b4dad9999c77e9ef5ed

GET
DATA 200
OK truncated
/ 635 B
0 Image
image/png

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Full URL: data:truncated
Protocol: DATA
Server: -, , ASN (),
Reverse DNS
Software: /
Resource Hash: b9b63b05e77eb3f0e51ad2214c2efa94ff648db200eef5d29d38974f6a84e6fe

Request headers

User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Type: image/png

GET
H2 200 bnr_hands_tablet_laptop2_1170x240.jpg
now.symassets.com/content/dam/norton/global/images/non-product/banners/ 44 KB
44 KB 56ms
55ms Image
image/jpeg 104.103.97.33
Akamai Technologies

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Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/banners/bnr_hands_tablet_laptop2_1170x240.jpg

Requested by

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

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Security Headers

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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Mon, 17 Dec 2018 09:39:29 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
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status: 200
content-type: image/jpeg
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:36 GMT
accept-ranges: bytes
content-length: 45207
x-xss-protection: 1; mode=block

GET
H/1.1 200
OK ruxitagentjs_ICA2SVfqru_10175190911142604.js Show response
login.norton.com/sso/ Frame C180 127 KB
50 KB 165ms
165ms Script
text/javascript 13.93.137.227
Microsoft Corpora...

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Show headers Download Go to

Full URL

https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js

Requested by

Host: login.norton.com
URL: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99hUBlhDSNBjNEEE4LTB19Mbe%2B0yfphb4f%2BfNcBgonuwZc99Jx77%2FnYHLmuqWPL%0AJryZLbw3gCH51LVBtkcK0njDLEeFzHANyIJg98u7NaPDEXPeBitsTZIlIvigrFlZg40Gfw9%2BpwQ8%0AbNcFeQvBIUtTbJyzPgxN%2B7FmKKxO0aWOI6odrO2rMilJrloJyvC46zRZR%2FDHHNpUSZdGKZQk19YL%0A6EwUpOI1AklurwryLHKgUE0yDpmcTCifzoScSshe8ooKORu3NNzs7xck%2BCbOITZwazBwEwpCR%2BN8%0AMMoH42lJL9goZxfZMKP0iSSbg%2FdLZaQyr%2F1BvexJyG7KcjPYglQeRCDJI3jsjLYksph3mbNOgT%2Bv%0AoX85P2ZPFr1Jz9Pz%2FYdrjh1qB9nl1%2FYX4DMkK6sd9wqjOK2M0o3%2BFnhOXNXt%2BS1U%2F5LbSxNMxN3t%0Ac2zow3oZI29jA1l6bjAaPFr6TdHiAP7h8ASf%2F%2FyLLw%3D%3D&Signature=JNwylmsBhmu%2BD3bvOaWm5BAomGcvJfrpUV9xNucMLwW2UuqJiR6Ij1DSH9lyqOdCRwy0xTDHJnX2%0AMLJMsijLslV15lJi%2FMVY9Kf5aivFUjOABfdvHqTWqgkX9PEKWScrvpAUypKmqk87wEM14PbYd%2FXY%0A106p70gsMtEuo91rrC4qEekdSkWjruGGAm%2B3ddi69qxinfu40LJIBWv4%2B4QmtxK2dhi0iZu4fj5d%0A0JYm0i%2BbL5JRI0Kh%2F8LmBMBuQeClQ%2BbOLPAjg2na6v1YnVbCN%2B%2B%2Fl8G97bzNpyceIewX5PO%2FLEfT%0AfItniaDXS30ssbmJmsy5KFP6hbZip6YM1jM3nA%3D%3D

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

13.93.137.227 San Jose, United States, ASN8075 (MICROSOFT-CORP-MSN-AS-BLOCK - Microsoft Corporation, US),

Reverse DNS

Software

Apache /

Resource Hash

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Security Headers

Name	Value
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Strict-Transport-Security	max-age=31536000
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99hUBlhDSNBjNEEE4LTB19Mbe%2B0yfphb4f%2BfNcBgonuwZc99Jx77%2FnYHLmuqWPL%0AJryZLbw3gCH51LVBtkcK0njDLEeFzHANyIJg98u7NaPDEXPeBitsTZIlIvigrFlZg40Gfw9%2BpwQ8%0AbNcFeQvBIUtTbJyzPgxN%2B7FmKKxO0aWOI6odrO2rMilJrloJyvC46zRZR%2FDHHNpUSZdGKZQk19YL%0A6EwUpOI1AklurwryLHKgUE0yDpmcTCifzoScSshe8ooKORu3NNzs7xck%2BCbOITZwazBwEwpCR%2BN8%0AMMoH42lJL9goZxfZMKP0iSSbg%2FdLZaQyr%2F1BvexJyG7KcjPYglQeRCDJI3jsjLYksph3mbNOgT%2Bv%0AoX85P2ZPFr1Jz9Pz%2FYdrjh1qB9nl1%2FYX4DMkK6sd9wqjOK2M0o3%2BFnhOXNXt%2BS1U%2F5LbSxNMxN3t%0Ac2zow3oZI29jA1l6bjAaPFr6TdHiAP7h8ASf%2F%2FyLLw%3D%3D&Signature=JNwylmsBhmu%2BD3bvOaWm5BAomGcvJfrpUV9xNucMLwW2UuqJiR6Ij1DSH9lyqOdCRwy0xTDHJnX2%0AMLJMsijLslV15lJi%2FMVY9Kf5aivFUjOABfdvHqTWqgkX9PEKWScrvpAUypKmqk87wEM14PbYd%2FXY%0A106p70gsMtEuo91rrC4qEekdSkWjruGGAm%2B3ddi69qxinfu40LJIBWv4%2B4QmtxK2dhi0iZu4fj5d%0A0JYm0i%2BbL5JRI0Kh%2F8LmBMBuQeClQ%2BbOLPAjg2na6v1YnVbCN%2B%2B%2Fl8G97bzNpyceIewX5PO%2FLEfT%0AfItniaDXS30ssbmJmsy5KFP6hbZip6YM1jM3nA%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Date: Mon, 16 Sep 2019 23:09:36 GMT
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Connection: Keep-Alive
Content-Length: 50378
X-XSS-Protection: 1; mode=block
Referrer-Policy: unsafe-url
Last-Modified: Wed, 03 Mar 2010 07:01:40 GMT
Server: Apache
Strict-Transport-Security: max-age=31536000
Content-Type: text/javascript; charset=utf-8
Access-Control-Allow-Origin: *
Cache-Control: public, max-age=31536000, immutable
Content-Security-Policy: default-src * 'unsafe-inline' 'unsafe-eval'; script-src 'self' 'unsafe-inline' 'unsafe-eval' stage.nortoncdn.com static.nortoncdn.com ssl.google-analytics.com www.google.com www.gstatic.com symantec.tt.omtrdc.net cdn.tt.omtrdc.net nexus.ensighten.com nebula-cdn.kampyle.com
Keep-Alive: timeout=15, max=97
Expires: Tue, 15 Sep 2020 23:09:36 GMT

GET
H2 200 loading_animation.gif
static.nortoncdn.com/static/sso/longlived/images/ Frame C180 6 KB
6 KB 52ms
52ms Image
image/gif 104.103.97.33
Akamai Technologies

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Full URL

https://static.nortoncdn.com/static/sso/longlived/images/loading_animation.gif

Requested by

Host: login.norton.com
URL: https://login.norton.com/sso/ruxitagentjs_ICA2SVfqru_10175190911142604.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.6 (CentOS) /

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99hUBlhDSNBjNEEE4LTB19Mbe%2B0yfphb4f%2BfNcBgonuwZc99Jx77%2FnYHLmuqWPL%0AJryZLbw3gCH51LVBtkcK0njDLEeFzHANyIJg98u7NaPDEXPeBitsTZIlIvigrFlZg40Gfw9%2BpwQ8%0AbNcFeQvBIUtTbJyzPgxN%2B7FmKKxO0aWOI6odrO2rMilJrloJyvC46zRZR%2FDHHNpUSZdGKZQk19YL%0A6EwUpOI1AklurwryLHKgUE0yDpmcTCifzoScSshe8ooKORu3NNzs7xck%2BCbOITZwazBwEwpCR%2BN8%0AMMoH42lJL9goZxfZMKP0iSSbg%2FdLZaQyr%2F1BvexJyG7KcjPYglQeRCDJI3jsjLYksph3mbNOgT%2Bv%0AoX85P2ZPFr1Jz9Pz%2FYdrjh1qB9nl1%2FYX4DMkK6sd9wqjOK2M0o3%2BFnhOXNXt%2BS1U%2F5LbSxNMxN3t%0Ac2zow3oZI29jA1l6bjAaPFr6TdHiAP7h8ASf%2F%2FyLLw%3D%3D&Signature=JNwylmsBhmu%2BD3bvOaWm5BAomGcvJfrpUV9xNucMLwW2UuqJiR6Ij1DSH9lyqOdCRwy0xTDHJnX2%0AMLJMsijLslV15lJi%2FMVY9Kf5aivFUjOABfdvHqTWqgkX9PEKWScrvpAUypKmqk87wEM14PbYd%2FXY%0A106p70gsMtEuo91rrC4qEekdSkWjruGGAm%2B3ddi69qxinfu40LJIBWv4%2B4QmtxK2dhi0iZu4fj5d%0A0JYm0i%2BbL5JRI0Kh%2F8LmBMBuQeClQ%2BbOLPAjg2na6v1YnVbCN%2B%2B%2Fl8G97bzNpyceIewX5PO%2FLEfT%0AfItniaDXS30ssbmJmsy5KFP6hbZip6YM1jM3nA%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
last-modified: Thu, 15 Nov 2018 00:53:25 GMT
server: Apache/2.4.6 (CentOS)
etag: "17fd-57aa97a642b40"
status: 200
access-control-allow-methods: GET,POST
content-type: image/gif
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:36 GMT
accept-ranges: bytes
content-length: 6141

POST
H2 200 / Show response
support.norton.com/sp/passiveLogin/ Frame C180 0
259 B 249ms
249ms Document
text/plain 104.103.97.33
Akamai Technologies

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Full URL

https://support.norton.com/sp/passiveLogin/

Requested by

Host: login.norton.com
URL: https://login.norton.com/sso/idp/SAML2?SigAlg=http%3A%2F%2Fwww.w3.org%2F2001%2F04%2Fxmldsig-more%23rsa-sha256&SAMLRequest=nVJdT8IwFP0rS99hUBlhDSNBjNEEE4LTB19Mbe%2B0yfphb4f%2BfNcBgonuwZc99Jx77%2FnYHLmuqWPL%0AJryZLbw3gCH51LVBtkcK0njDLEeFzHANyIJg98u7NaPDEXPeBitsTZIlIvigrFlZg40Gfw9%2BpwQ8%0AbNcFeQvBIUtTbJyzPgxN%2B7FmKKxO0aWOI6odrO2rMilJrloJyvC46zRZR%2FDHHNpUSZdGKZQk19YL%0A6EwUpOI1AklurwryLHKgUE0yDpmcTCifzoScSshe8ooKORu3NNzs7xck%2BCbOITZwazBwEwpCR%2BN8%0AMMoH42lJL9goZxfZMKP0iSSbg%2FdLZaQyr%2F1BvexJyG7KcjPYglQeRCDJI3jsjLYksph3mbNOgT%2Bv%0AoX85P2ZPFr1Jz9Pz%2FYdrjh1qB9nl1%2FYX4DMkK6sd9wqjOK2M0o3%2BFnhOXNXt%2BS1U%2F5LbSxNMxN3t%0Ac2zow3oZI29jA1l6bjAaPFr6TdHiAP7h8ASf%2F%2FyLLw%3D%3D&Signature=JNwylmsBhmu%2BD3bvOaWm5BAomGcvJfrpUV9xNucMLwW2UuqJiR6Ij1DSH9lyqOdCRwy0xTDHJnX2%0AMLJMsijLslV15lJi%2FMVY9Kf5aivFUjOABfdvHqTWqgkX9PEKWScrvpAUypKmqk87wEM14PbYd%2FXY%0A106p70gsMtEuo91rrC4qEekdSkWjruGGAm%2B3ddi69qxinfu40LJIBWv4%2B4QmtxK2dhi0iZu4fj5d%0A0JYm0i%2BbL5JRI0Kh%2F8LmBMBuQeClQ%2BbOLPAjg2na6v1YnVbCN%2B%2B%2Fl8G97bzNpyceIewX5PO%2FLEfT%0AfItniaDXS30ssbmJmsy5KFP6hbZip6YM1jM3nA%3D%3D

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

:method: POST
:authority: support.norton.com
:scheme: https
:path: /sp/passiveLogin/
content-length: 3989
pragma: no-cache
cache-control: no-cache
origin: https://login.norton.com
upgrade-insecure-requests: 1
content-type: application/x-www-form-urlencoded
user-agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
sec-fetch-mode: nested-navigate
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870 B 17ms
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text/css 2a00:1450:4001:81f::200a
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL

https://fonts.googleapis.com/css?family=Source+Sans+Pro:200,300,400,500,600,900

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:81f::200a Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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Response headers

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server: ESF
link: <https://fonts.gstatic.com>; rel=preconnect; crossorigin
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date: Mon, 16 Sep 2019 23:09:37 GMT
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GET
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99 B 6ms
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image/gif 2a00:1450:4001:819::200e
Google LLC

General

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Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j79&a=1467478531&t=event&_s=2&dl=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fhome%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Finid%3Dhho_vanity_supp_returnpolicy%26om_em_cid%3Dhho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A%26src%3Dreturn_policy%26type%3Dreturn_policy&ul=en-us&de=UTF-8&dt=Norton%20refund%20and%20cancellation%20policies&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=SPGeoLocation&ea=click&el=ns_geolocation&_u=KEBAAEAB~&jid=&gjid=&cid=1332565629.1568675376&tid=UA-12436054-34&_gid=431059903.1568675376&z=942657019

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:819::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE - Google LLC, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

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Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Sec-Fetch-Mode: no-cors
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

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date: Mon, 26 Aug 2019 10:59:45 GMT
x-content-type-options: nosniff
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server: Golfe2
age: 1858192
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GET
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now.symassets.com/content/dam/norton/global/images/non-product/icons/ 1 KB
2 KB 59ms
58ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/icons/icon_quick_help-2_56x44.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

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Security Headers

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Request headers

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Response headers

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x-content-type-options: nosniff
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accept-ranges: bytes
content-length: 1489
x-xss-protection: 1; mode=block

GET
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support.norton.com/sp/content/content/en/us/images1/icons/ 2 KB
2 KB 60ms
58ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/content/content/en/us/images1/icons/icon-download.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

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Security Headers

Name	Value
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Request headers

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Response headers

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server: nginx
etag: "5759ebcb-713"
content-type: image/png
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date: Mon, 16 Sep 2019 23:09:37 GMT
accept-ranges: bytes
content-length: 1811

GET
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663 B 60ms
59ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/content/content/en/us/images1/icons/icon_rebate.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

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Security Headers

Name	Value
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Request headers

Sec-Fetch-Mode: no-cors
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
last-modified: Thu, 09 Jun 2016 22:20:59 GMT
server: nginx
etag: "5759ebcb-1fe"
content-type: image/png
status: 200
date: Mon, 16 Sep 2019 23:09:37 GMT
accept-ranges: bytes
content-length: 510

GET
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support.norton.com/sp/content/content/en/us/images1/icons/ 941 B
1 KB 60ms
59ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://support.norton.com/sp/content/content/en/us/images1/icons/icon-trs.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

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Security Headers

Name	Value
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Request headers

Sec-Fetch-Mode: no-cors
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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
last-modified: Thu, 09 Jun 2016 22:20:59 GMT
server: nginx
etag: "5759ebcb-3ad"
content-type: image/png
status: 200
date: Mon, 16 Sep 2019 23:09:37 GMT
accept-ranges: bytes
content-length: 941

GET
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now.symassets.com/content/dam/norton/global/images/non-product/icons/ 855 B
1 KB 60ms
60ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/icons/download_icon_black_72x62.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

0755c12b2bf4bb77e288063a88024ef7c16220f56f185299608ed494643f7475

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Fri, 01 Mar 2019 02:15:21 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
etag: "357-582fefa9ad40b"
status: 200
content-type: image/png
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:37 GMT
accept-ranges: bytes
content-length: 855
x-xss-protection: 1; mode=block

GET
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now.symassets.com/content/dam/norton/global/images/non-product/icons/ 651 B
886 B 61ms
60ms Image
image/png 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://now.symassets.com/content/dam/norton/global/images/non-product/icons/download_icon_black_52x45.png

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

Apache/2.4.29 (Unix) Communique/4.2.2 /

Resource Hash

05d91117cb9546fe605e74a60e1ffe63dd2317e70a5429ca9cfdf22a80961e4f

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Fri, 01 Mar 2019 13:14:52 GMT
server: Apache/2.4.29 (Unix) Communique/4.2.2
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status: 200
content-type: image/png
access-control-allow-origin: *
date: Mon, 16 Sep 2019 23:09:37 GMT
accept-ranges: bytes
content-length: 651
x-xss-protection: 1; mode=block

GET
H2 200 nr-spa-1130.min.js Show response
js-agent.newrelic.com/ 34 KB
13 KB 39ms
39ms Script
application/javascript 151.101.114.110
Fastly

General

Check archive.org

Show headers Download Go to

Full URL: https://js-agent.newrelic.com/nr-spa-1130.min.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.114.110 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: ce53889b85805db1d3a424a2252749ed3a377b400f4a03a709a6304c84116d03

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:37 GMT
content-encoding: gzip
x-amz-request-id: B0780A9F2A203A70
x-cache: HIT
status: 200
content-length: 13148
x-amz-id-2: Nr5A4+sRvUGdPMqJLWdpk9Qt7NDZKIreMhjKkzVD8SaYCMAgCot3wpVaUPJ4u+BK0q2GXjM42AE=
x-served-by: cache-hhn4050-HHN
last-modified: Tue, 09 Jul 2019 23:52:08 GMT
server: AmazonS3
x-timer: S1568675377.256399,VS0,VE0
etag: "312761e7cd4a61f0ea2e2e6265f5f365"
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 varnish
cache-control: public, max-age=7200, stale-if-error=604800
accept-ranges: bytes
x-cache-hits: 1767

GET
H2 200 SymantecSansBold.woff
support.norton.com/sp/css-474/font/ 23 KB
24 KB 245ms
245ms Font
font/woff 104.103.97.33
Akamai Technologies

General

Check archive.org

Show headers Download Go to

Full URL

https://support.norton.com/sp/css-474/font/SymantecSansBold.woff

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

104.103.97.33 , Netherlands, ASN16625 (AKAMAI-AS - Akamai Technologies, Inc., US),

Reverse DNS

a104-103-97-33.deploy.static.akamaitechnologies.com

Software

nginx /

Resource Hash

60bfcab5dc5388ea2572f5a015ddd640a651cef62bcd332ff01cf4cf5d511681

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Sec-Fetch-Mode: cors
Referer: https://support.norton.com/sp/css-474/support-v2-min.css
Origin: https://support.norton.com
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

pragma: no-cache
strict-transport-security: max-age=31536000; includeSubDomains
x-content-type-options: nosniff
last-modified: Mon, 26 Aug 2019 19:04:26 GMT
server: nginx
date: Mon, 16 Sep 2019 23:09:37 GMT
x-frame-options: SAMEORIGIN
content-type: font/woff;charset=UTF-8
status: 200
cache-control: max-age=0, no-cache, no-store
accept-ranges: bytes
content-length: 23824
x-xss-protection: 1; mode=block
expires: Mon, 16 Sep 2019 23:09:37 GMT

GET
H2 200 embed.js Show response
nebula-cdn.kampyle.com/wu/458056/onsite/ 3 KB
1 KB 38ms
38ms Script
application/javascript 151.101.113.175
Fastly

General

Check archive.org

Show headers Download Go to

Full URL: https://nebula-cdn.kampyle.com/wu/458056/onsite/embed.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: e4b79439db379ab26947ccc232fb26b32fbab220136a2084594bb52f71217c37

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:37 GMT
content-encoding: gzip
age: 262512
x-cache: HIT, HIT
status: 200
content-length: 1040
x-amz-id-2: TRjVaxWrkRlEdRuFHxauGLwsUwNMOIW+Q1GbZfij1Q29ZJ+YVw2mllbBR+BWRoFvppJ1x/XuqHA=
x-served-by: cache-iad2125-IAD, cache-hhn4059-HHN
access-control-allow-origin: *
last-modified: Fri, 13 Sep 2019 22:14:25 GMT
server: AmazonS3
x-timer: S1568675377.261551,VS0,VE0
etag: "eb03b2a58b002783e1b193fdc4fc8aff"
vary: Accept-Encoding
x-amz-request-id: 00A4CF1E67C2C0B0
via: 1.1 varnish, 1.1 varnish
cache-control: max-age=0,must-revalidate
accept-ranges: bytes
content-type: application/javascript
x-cache-hits: 2, 5111

GET
H2 200 generic1568412863651.js Show response
nebula-cdn.kampyle.com/wu/458056/onsite/ 217 KB
50 KB 38ms
38ms Script
application/javascript 151.101.113.175
Fastly

General

Check archive.org

Show headers Download Go to

Full URL: https://nebula-cdn.kampyle.com/wu/458056/onsite/generic1568412863651.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 74e6e92ba82690c19aca72520c4c67aa453da7bb82789c031782d7f707a2742b

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:37 GMT
content-encoding: gzip
age: 0
accept-ranges: bytes
x-cache: HIT, HIT
status: 200
x-amz-request-id: 8D54D6DCC96787F6
x-amz-id-2: +tjvzrGhGW+n0r+x7YEcu/NlNRD9YP00xsSm0aVY7/z63O3dvIzljHM13wABVAA73GHEZn5Bl5Q=
x-served-by: cache-iad2144-IAD, cache-hhn4059-HHN
access-control-allow-origin: *
last-modified: Fri, 13 Sep 2019 22:14:24 GMT
server: AmazonS3
x-timer: S1568675377.300913,VS0,VE0
etag: "1d06f9ad50588fbcf1f62df32665259b"
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 varnish, 1.1 varnish
cache-control: max-age=160000
content-length: 51254
x-cache-hits: 1, 1438

GET
H/1.1 200
OK a02533d94a Show response
bam.nr-data.net/1/ 57 B
146 B 107ms
107ms Script
text/javascript 162.247.242.21
New Relic

General

Check archive.org

Show headers Download Go to

Full URL: https://bam.nr-data.net/1/a02533d94a?a=20774635&v=1130.54e767a&to=MlxWNxMHXkFYAhdaWgsWZxMTD15Veg4NR0cKVVgGE0lLXl4cTEhWEUQbGBEUX1ZMAhdOGh5PURESD19cRE4QXFkQTV0MDxUfSV0OAHpRGBkcJCQyGQ%3D%3D&rst=2495&ref=https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN&ap=643&be=1463&fe=2432&dc=1487&af=err,xhr,stn,ins,spa&perf=%7B%22timing%22:%7B%22of%22:1568675374804,%22n%22:0,%22u%22:1264,%22ue%22:1264,%22f%22:0,%22dn%22:0,%22dne%22:0,%22c%22:0,%22ce%22:0,%22rq%22:1,%22rp%22:1262,%22rpe%22:1266,%22dl%22:1267,%22di%22:1484,%22ds%22:1484,%22de%22:1487,%22dc%22:2425,%22l%22:2425,%22le%22:2432%7D,%22navigation%22:%7B%7D%7D&fp=1479&fcp=1602&jsonp=NREUM.setToken
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 162.247.242.21 San Francisco, United States, ASN23467 (NEWRELIC-AS-1 - New Relic, US),
Reverse DNS: bam-9.nr-data.net
Software: /
Resource Hash: f69a13217482dc43f25e74cfcb9391d0f06d22501f10f5cb5e413d2d98a5cd23

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

Content-Length: 57
Content-Type: text/javascript;charset=ISO-8859-1

GET
H2 200 cool-2.1.15.min.js Show response
nebula-cdn.kampyle.com/resources/onsite/js/ 14 KB
5 KB 39ms
38ms Script
application/javascript 151.101.113.175
Fastly

General

Check archive.org

Show headers Download Go to

Full URL: https://nebula-cdn.kampyle.com/resources/onsite/js/cool-2.1.15.min.js
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 151.101.113.175 Frankfurt am Main, Germany, ASN54113 (FASTLY - Fastly, US),
Reverse DNS
Software: AmazonS3 /
Resource Hash: 3e72de5de67d6d80b65a114af684eaf880c53c250155a663cb17d677ff064bc1

Request headers

Sec-Fetch-Mode: no-cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36

Response headers

date: Mon, 16 Sep 2019 23:09:37 GMT
content-encoding: gzip
age: 0
accept-ranges: bytes
x-cache: MISS, HIT
status: 200
x-amz-request-id: 465512FF8FF7F4DD
x-amz-id-2: s5BZjgATm/XAdnnE1BP8+M6kuxjDebOWttoJsnQY/4CFD46hdFfhBl6OcN+lSiFjixm5R0IpVSA=
x-served-by: cache-iad2146-IAD, cache-hhn4059-HHN
access-control-allow-origin: *
last-modified: Sun, 18 Aug 2019 16:45:22 GMT
server: AmazonS3
x-timer: S1568675377.385389,VS0,VE0
etag: "80dd5e3be5152c5c72d552c6a26ef6ff"
vary: Accept-Encoding
content-type: application/javascript
via: 1.1 varnish, 1.1 varnish
cache-control: max-age=160000
content-length: 5197
x-cache-hits: 0, 526350

POST
H2 200 track Show response
udc-neb.kampyle.com/v1/qceuv8449dzg58ptt1bhda9g8ue19c7s/ 59 B
156 B 100ms
100ms XHR
text/plain 35.241.45.82
Google LLC

General

Check archive.org

Show headers Download Go to

Full URL: https://udc-neb.kampyle.com/v1/qceuv8449dzg58ptt1bhda9g8ue19c7s/track
Requested by: Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
Protocol: H2
Security: TLS 1.2, ECDHE_RSA, AES_128_GCM
Server: 35.241.45.82 , Ascension Island, ASN15169 (GOOGLE - Google LLC, US),
Reverse DNS: 82.45.241.35.bc.googleusercontent.com
Software: Jetty(9.2.11.v20150529) /
Resource Hash: cbc1399b82e42018fbc8b8b9277200665d6367c9134ead9308ea5e568b00e459

Request headers

Sec-Fetch-Mode: cors
Referer: https://support.norton.com/sp/en/uk/home/current/solutions/kb20100113164023EN?inid=hho_vanity_supp_returnpolicy&om_em_cid=hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A&src=return_policy&type=return_policy
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/74.0.3729.169 Safari/537.36
Content-type: application/x-www-form-urlencoded

Response headers

x-me: prod-instance-gatewayservice-blue-jtfz
date: Mon, 16 Sep 2019 23:09:37 GMT
via: 1.1 google
server: Jetty(9.2.11.v20150529)
access-control-allow-headers: X-Requested-With, Origin, Content-Type, Accept
status: 200
access-control-max-age: 1800
access-control-allow-methods: GET, POST, PUT, DELETE
content-type: text/plain;charset=ISO-8859-1
access-control-allow-origin: https://support.norton.com
access-control-allow-credentials: true
alt-svc: clear
content-length: 59
x-application-context: application:9090

Verdicts & Comments Add Verdict or Comment

152 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

21 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.norton.com/	1970-01-19 21:18:40	Name: mbox Value: session#ce9e61cb66b54f33bb563c8504bc3921#1568677237\|PC#ce9e61cb66b54f33bb563c8504bc3921.26_9#1631920177
support.norton.com/	1970-01-19 12:30:11	Name: AMCV_67C716D751E567F70A490D4C%40AdobeOrg Value: -1303530583%7CMCIDTS%7C18156%7CMCMID%7C05957782125076656662380357900519356846%7CMCAAMLH-1569280176%7C6%7CMCAAMB-1569280176%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1568682576s%7CNONE%7CMCAID%7CNONE%7CMCSYNCSOP%7C411-18163%7CvVersion%7C3.3.0
.demdex.net/	1970-01-19 08:03:47	Name: demdex Value: 05808854774911000832396939219234043167
.norton.com/	1970-01-19 12:30:11	Name: channelStack Value: s_eVar72~support
.norton.com/	1970-01-19 03:44:37	Name: s_gpv Value: cons_supp%3A%20sp%3A%20hho%3A%20help-solutions
.norton.com/	1970-01-19 09:30:11	Name: s_nr Value: 1568675376344-New
.norton.com/	1970-01-19 04:27:47	Name: s_prop22 Value: hho_email_CRM_EMAIL_US_BLST_ACT_DSP_LifeLock_2019_09_K9_INTRO_A
support.norton.com/	1969-12-31 23:59:59	Name: AMCVS_67C716D751E567F70A490D4C%40AdobeOrg Value: 1
.norton.com/	1970-01-19 03:46:01	Name: _gid Value: GA1.2.431059903.1568675376
.norton.com/	1969-12-31 23:59:59	Name: s_cc Value: true
.norton.com/	1970-01-19 21:15:47	Name: _ga Value: GA1.2.1332565629.1568675376
support.norton.com/	1970-01-19 12:30:11	Name: kampyleSessionPageCounter Value: 1
support.norton.com/	1970-01-19 12:30:11	Name: kampyleUserSessionsCount Value: 1
.norton.com/	1969-12-31 23:59:59	Name: SP_SESSION_ID Value: 1f6459cc-6e96-4fa7-94c9-7064d33706c2
support.norton.com/sp/	1969-12-31 23:59:59	Name: sp_data Value: %7B%7D
support.norton.com/	1970-01-19 12:30:11	Name: kampyleUserSession Value: 1568675375025
.norton.com/	1970-01-19 03:44:35	Name: _gat Value: 1
.norton.com/	1970-01-19 12:30:11	Name: cd_user_id Value: 16d3c56a7da6ec-0b73ab8ab47bfa-37647e03-1d4c00-16d3c56a7db4df
support.norton.com/	1970-01-19 12:30:11	Name: kampyle_userid Value: e05d-0c2b-9156-f710-1020-7cf0-e8a2-0a3b
.norton.com/	1970-01-19 09:30:11	Name: event69 Value: event69
.norton.com/	1969-12-31 23:59:59	Name: check Value: true

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

bam.nr-data.net
cm.everesttech.net
dpm.demdex.net
fonts.googleapis.com
fonts.gstatic.com
js-agent.newrelic.com
login.norton.com
nebula-cdn.kampyle.com
nexus.ensighten.com
now.symassets.com
oms.symantec.com
secure.norton.com
static.nortoncdn.com
support.norton.com
symantec.demdex.net
symantec.tt.omtrdc.net
udc-neb.kampyle.com
us.norton.com
www.google-analytics.com
www.norton.com
www.symantec.com
104.103.103.58
104.103.97.33
12.130.135.73
13.93.137.227
151.101.113.175
151.101.114.110
162.247.242.21
18.194.16.156
2a00:1450:4001:819::200e
2a00:1450:4001:81d::2003
2a00:1450:4001:81f::200a
2a02:26f0:6c00:19d::145b
35.241.45.82
52.213.115.189
52.30.196.88
63.140.40.91
66.117.28.86
66.117.29.4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support.norton.com Open in urlscan Pro 104.103.97.33 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Page Statistics

116 Requests

93 %HTTPS

22 %IPv6

14 Domains

21 Subdomains

17 IPs

5 Countries

1488 kBTransfer

3891 kBSize

21 Cookies

29 Outgoing links

Page URL History

Redirected requests

116 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 16 data transactions

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support.norton.com Open in urlscan Pro
104.103.97.33 Public Scan

Screenshot
Live screenshot

Full Image

116
Requests

93 %
HTTPS

22 %
IPv6

14
Domains

21
Subdomains

17
IPs

5
Countries

1488 kB
Transfer

3891 kB
Size

21
Cookies

116 HTTP transactions
16 data transactions