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RIDDING THE WORLD OF BAD CUSTOMER SERVICE.


HELPSHIFT, A KEYWORDS TECHNOLOGY, IS A CONSUMER-FIRST DIGITAL SUPPORT PLATFORM.
DELIGHT YOUR CUSTOMERS WITH A MODERN SUPPORT EXPERIENCE THAT YIELDS ROI, FASTER
RESOLUTION TIMES, AND HIGHER CSAT.

Request a demo
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TRUSTED BY:




LIGHTNING-FAST TIME TO VALUE

It’s not hard to see why 7 of the Top 10 revenue-generating apps choose
Helpshift.
Our customers enjoy results such as:


88% SAVINGS

On operational costs


10X ROI

Scales with automation


4.9 CSAT

Upwards of, based on service model

Learn more about the success Helpshift customers are seeing by reading our case
studies.


HELPSHIFT PRODUCT DEMO

See the power of Helpshift with our customizable demo experience. After a brief
introduction, you can select from a list of product features based on your needs
so your demo is uniquely tailored just for you.




THINK INSIDE THE APP.

When mobile users need help, the last thing they want to do is leave your app.
That’s why we give them quick and easy in-app help that’s purpose-built for
mobile apps and always on.

Learn about Helpshift In-App Help
Watch Product Overview Demo


LET USERS CHAT ON THEIR TERMS.

Modern app users prefer messaging over antiquated email and phone support. So,
we designed an in-app chat experience that’s easy to use and ready when they
are.

Learn about Helpshift Chat and Conversational Help



AUTOMATE SATISFACTION.

Our bots automatically resolve common user issues and capture support details
for agents so users never have to repeat themselves.

Learn about Helpshift Automation


TRUSTED BY LEADING MOBILE APPS

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"We saw a real opportunity with Helpshift. First of all, it delivered a
fully-native experience with in-app messaging. Players don't want to leave the
app to send an email and calling into a call center would be unthinkable.
Helpshift delivered a fully integrated experience that delighted our players"

Nataly Kuzmina, Head of Support at Playrix

Read the Success Story >

“Helpshift has been transformative to our player support experience. Over the
course of just over a year, we improved our level of automation. Most
importantly, however, we have maintained CSAT throughout while achieving our
vision of scaling leaner.”

Ana Celeste Almeida Vieria, Player Support Manager at Nordeus

Read more >

"Our customers are getting quicker responses, our chatbot solves many issues
without an agent, and we’ve been able to focus our agents on more complex
problems.”

Bárbara Borba Moraes, Coordinator of Operations and CX at Guiabolso

Read more >

“From a player’s perspective, everything is all in one place. You can play your
game, read FAQs, or get help all from within the app. It’s a connected
experience right at your fingertips and allows us to be where our players are."

Faye Por, Director of Customer Service, Zynga

Read more >


LEARN MORE ABOUT HELPSHIFT

The 2023 Digital Support Benchmark Report

Download Now

[VIDEO] Introduction to Helpshift

Watch Now

Ultimate Guide to Digital Customer Service

Download Guide


READY TO DO THIS?

Start Free Trial

PRODUCT

 * Free Feedback + SDK
 * Metashift
 * Console Support Experience
 * In-App Support
 * Web Help
 * Self-Service Experience
 * Chat & Conversational Help
 * Help Bot Automation Software
 * Agent Desktop

CUSTOMERS

 * Meet our Customers
 * Why They Choose Us

PRICING

COMPANY

 * About Us
 * Careers
 * Leadership
 * Press
 * Contact Us
 * See our Partners
 * Partner Program

RESOURCES

 * Content Library
 * Blog
 * Glossary
 * Knowledge Base
 * Developer Guides
 * Engineering Blog
 * Services + Support

Legal | Privacy | Security | Support | Cookie Settings
© 2024 Helpshift. All Rights Reserved. Built by Upcraft.

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[REPORT] The 2023 Digital Support Benchmark Report. Download Now

[PODCAST] Introducing the Player: Engage podcast. Listen Now

[WEBINAR] The Power of Intent Driven Automation: How to use Intent
Classification to Increase TTR and Improve CSAT. Register Now

[WEBINAR] Achieving 4.5 CSAT While Resolving 2X the Industry Avg. of Tickets per
Agents. Register Now

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 * ProductToggle child menuExpand
   * Language AI
   * Metashift
   * Console Experience
   * PC Game Experience
   * Smart Intents
   * In-App Support
   * Web Help
   * Self-Service Experience
   * Chat & Conversational Help
   * Help Bot Automation Software
   * Agent Desktop
   * Feedback+ SDK
   * Compare Helpshift
   * Integrations
 * CustomersToggle child menuExpand
   * Meet our Customers
   * Why They Choose Us
 * Pricing
 * CompanyToggle child menuExpand
   * Partners
   * About Us
   * Careers
   * Leadership
 * ResourcesToggle child menuExpand
   * Content Library
   * Webinars & Events
   * Blog
   * Player: Engage Podcast
   * Partners
   * Glossary
   * Press
   * Knowledge Base
   * Developer Guides
   * Engineering Blog
 * Free Trial
 * Request Demo












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