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GET https://www.chase.com/digital/resources/search-results.html

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FREQUENTLY ASKED QUESTIONS




WHAT IS A CREDIT SCORE?

Your credit score is a number that represents a snapshot of your credit history
that lenders use to help determine how likely you are to repay a loan in the
future. In a typical scoring model, your score generally ranges from a low of
300 to a high of 850. The higher the credit score, the better a borrower looks
to potential lenders. There are different credit scoring models which may be
used by lenders and insurers.


WHAT CREDIT SCORE DOES CHASE CREDIT JOURNEY USE?

Credit Journey uses VantageScore 3.0® by Experian. Your lender (including Chase)
may not use VantageScore 3.0, so don’t be surprised if your lender gives you a
score that’s different from your VantageScore.


DOES CHECKING MY CREDIT SCORE LOWER IT?

Checking your credit score on Credit Journey does not lower your credit score.
We access your credit information using a soft inquiry, also known as a soft
credit check, which does not impact your score.


HOW DO I CHECK MY CREDIT SCORE FOR FREE?

With Chase Credit Journey, you can check your VantageScore 3.0® credit score for
free. You can also get alerts when there are changes to your credit report or
when your personal information is exposed on the dark web or in a data breach,
all at no additional cost.


WHAT IS A GOOD SCORE FOR CREDIT?

Each lender is different, but generally speaking, if you have a score above 720,
you'll have access to better borrowing rates. Scores above 800 are rated as
exceptional.


HOW OFTEN SHOULD I CHECK MY FREE CREDIT SCORE?

Consider checking your score regularly to help monitor your credit activity. To
help you stay on track, we update your score on a weekly basis and send alerts
when we spot new activity or changes.


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GET STARTED WITH CHASE CREDIT JOURNEY®


CHECK YOUR CREDIT SCORE




CHECK YOUR CREDIT SCORE

Check your score any time without impacting your credit. We update your score
every week and tell you what’s changed.


IMPROVE YOUR SCORE




IMPROVE YOUR SCORE

Users who successfully achieve their score improvement goal raise their score by
an average of 20 points. Footnote1(Opens Overlay)


HELP PROTECT YOUR INFO




HELP PROTECT YOUR INFO

Get notified if your info is on suspicious websites or exposed in a data breach,
with around-the-clock personal support.


MANAGE YOUR CREDIT SCORE WITH CONFIDENCE WITH CREDIT JOURNEY

Track your credit score and learn how to build it with Chase Credit Journey






Footnote 1

This score planner resource does not guarantee you will reach your credit score
goal even if you complete the recommended actions, as there are other factors
that may impact your VantageScore. This resource should be used for educational
purposes only. There are various types of credit scores that lenders can access
to make a lending decision. The credit score you receive is based on the
VantageScore® 3.0 model and may not be the credit score model used by your
lender or by Chase.




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Choose the checking account that works best for you. See our Chase Total
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rewards that can be redeemed for cash back or travel-related perks. With so many
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Credit Journey you can get a free credit score!


MORTGAGES

Apply for a mortgage or refinance your mortgage with Chase. View today’s
mortgage rates or calculate what you can afford with our mortgage calculator.
Visit our Education Center for homebuying tips and more.


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Chase Auto is here to help you get the right car. Apply for auto financing for a
new or used car with Chase. Use the payment calculator to estimate monthly
payments. Check out the Chase Auto Education Center to get car guidance from a
trusted source.


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With Chase for Business you’ll receive guidance from a team of business
professionals who specialize in helping improve cash flow, providing credit
solutions, and managing payroll. Choose from business checking, small business
loans, business credit cards, merchant services or visit our business resource
center.


INVESTING BY J.P. MORGAN

Whether you choose to work with a financial advisor and develop a financial
strategy or invest online, J.P. Morgan offers investment education, expertise
and a range of tools to help you reach your goals. Visit a J.P. Morgan Wealth
Management Branch or check out our latest online investing offers, promotions,
and coupons.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NOT A DEPOSIT OR OTHER OBLIGATION OF, OR GUARANTEED BY, JPMORGAN CHASE BANK,
   N.A. OR ANY OF ITS AFFILIATES
 * SUBJECT TO INVESTMENT RISKS, INCLUDING POSSIBLE LOSS OF THE PRINCIPAL AMOUNT
   INVESTED


CHASE PRIVATE CLIENT

Get more from a personalized relationship offering no everyday banking fees,
priority service from a dedicated team and special perks and benefits. Connect
with a Chase Private Client Banker at your nearest Chase branch to learn about
eligibility requirements and all available benefits.

INVESTMENT AND INSURANCE PRODUCTS ARE:

 * NOT A DEPOSIT
 * NOT FDIC INSURED
 * NOT INSURED BY ANY FEDERAL GOVERNMENT AGENCY
 * NO BANK GUARANTEE
 * MAY LOSE VALUE


ABOUT CHASE

Chase serves millions of people with a broad range of products. Chase online
lets you manage your Chase accounts, view statements, monitor activity, pay
bills or transfer funds securely from one central place. To learn more, visit
the Banking Education Center. For questions or concerns, please contact Chase
customer service or let us know about Chase complaints and feedback.


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Chase gives you access to unique sports, entertainment and culinary events
through Chase Experiences and our exclusive partnerships such as the US Open,
Madison Square Garden(Opens Overlay) and Chase Center.


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Our suite of security features can help you protect your info, money and give
you peace of mind. See how we're dedicated to helping protect you, your accounts
and your loved ones from financial abuse. Also, learn about the common tricks
scammers are using to help you stay one step ahead of them.  If you see
unauthorized charges or believe your account was compromised contact us right
away to report fraud.


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a wholly-owned subsidiary of JPMorgan Chase & Co.

"Chase Private Client" is the brand name for a banking and investment product
and service offering, requiring a Chase Private Client Checking℠ account.

Investing involves market risk, including possible loss of principal, and there
is no guarantee that investment objectives will be achieved. Past performance is
not a guarantee of future results.

J.P. Morgan Wealth Management is a business of JPMorgan Chase & Co., which
offers investment products and services through J.P. Morgan Securities LLC
(JPMS), a registered broker-dealer and investment adviser, member FINRA(Opens
Overlay) and SIPC(Opens Overlay). Insurance products are made available through
Chase Insurance Agency, Inc. (CIA), a licensed insurance agency, doing business
as Chase Insurance Agency Services, Inc. in Florida. Certain custody and other
services are provided by JPMorgan Chase Bank, N.A. (JPMCB). JPMS, CIA and JPMCB
are affiliated companies under the common control of JPMorgan Chase & Co.
Products not available in all states.

Bank deposit accounts, such as checking and savings, may be subject to approval.
Deposit products and related services are offered by JPMorgan Chase Bank, N.A.
Member FDIC.



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