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support.evolve-systems.com Open in urlscan Pro
34.227.122.131  Public Scan

Go To Rescan Add Verdict Report
Submitted URL: https://evolvehelpdesk.com/
Effective URL: https://support.evolve-systems.com/support/home
Submission: On May 24 via automatic, source certstream-suspicious — Scanned from DE
 Behaviour Indicators
Similar DOM Content API
Verdicts

Summary

This website contacted 11 IPs in 3 countries across 9 domains to perform 31 HTTP transactions. The main IP is 34.227.122.131, located in Ashburn, United States and belongs to AMAZON-AES, US. The main domain is support.evolve-systems.com.
TLS certificate: Issued by R3 on May 16th 2022. Valid for: 3 months.
This is the only time support.evolve-systems.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2a06:98c1:312... 13335 (CLOUDFLAR...)
1 3 34.227.122.131 14618 (AMAZON-AES)
6 65.9.70.5 16509 (AMAZON-02)
2 2a00:1450:401... 15169 (GOOGLE)
2 52.222.225.5 16509 (AMAZON-02)
1 54.231.163.88 16509 (AMAZON-02)
1 18.66.249.5 16509 (AMAZON-02)
5 2a00:1450:400... 15169 (GOOGLE)
1 35.196.129.95 396982 (GOOGLE-CL...)
4 65.9.63.80 16509 (AMAZON-02)
6 34.201.204.230 14618 (AMAZON-AES)
1 2606:4700::68... 13335 (CLOUDFLAR...)
31 11
1    2a06:98c1:3120::a (United States)

ASN13335 (CLOUDFLARENET, US)
evolvehelpdesk.com
3    34.227.122.131 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-227-122-131.compute-1.amazonaws.com
support.evolve-systems.com
6    65.9.70.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-70-5.fra56.r.cloudfront.net
assets7.freshdesk.com
assets9.freshdesk.com
assets1.freshdesk.com
2    2a00:1450:4014:80e::200a (Ireland)

ASN15169 (GOOGLE, US)
fonts.googleapis.com
2    52.222.225.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-52-222-225-5.fra56.r.cloudfront.net
assets6.freshdesk.com
1    54.231.163.88 (Ashburn, United States)

ASN16509 (AMAZON-02, US)
PTR: s3-1.amazonaws.com
s3.amazonaws.com
1    18.66.249.5 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-18-66-249-5.dus51.r.cloudfront.net
assets2.freshdesk.com
5    2a00:1450:4001:813::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)
fonts.gstatic.com
1    35.196.129.95 (North Charleston, United States)

ASN396982 (GOOGLE-CLOUD-PLATFORM, US)
PTR: 95.129.196.35.bc.googleusercontent.com
es2021.wpengine.com
4    65.9.63.80 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-63-80.fra56.r.cloudfront.net
cdn.freshbots.ai
6    34.201.204.230 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-201-204-230.compute-1.amazonaws.com
www.freshbots.ai
1    2606:4700::6812:acf (United States)

ASN13335 (CLOUDFLARENET, US)
maxcdn.bootstrapcdn.com
Apex Domain
Subdomains		 Transfer
10 freshbots.ai
cdn.freshbots.ai — Cisco Umbrella Rank: 82950
www.freshbots.ai — Cisco Umbrella Rank: 87794
269 KB
9 freshdesk.com
assets7.freshdesk.com — Cisco Umbrella Rank: 67248
assets9.freshdesk.com — Cisco Umbrella Rank: 66661
assets6.freshdesk.com — Cisco Umbrella Rank: 65991
assets1.freshdesk.com — Cisco Umbrella Rank: 66698
assets2.freshdesk.com — Cisco Umbrella Rank: 67349
410 KB
5 gstatic.com
fonts.gstatic.com
125 KB
3 evolve-systems.com
support.evolve-systems.com
31 KB
2 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 46
2 KB
1 bootstrapcdn.com
maxcdn.bootstrapcdn.com — Cisco Umbrella Rank: 714
76 KB
1 wpengine.com
es2021.wpengine.com
1 amazonaws.com
s3.amazonaws.com
3 KB
1 evolvehelpdesk.com
evolvehelpdesk.com
557 B
31 9
Domain Requested by
6 www.freshbots.ai cdn.freshbots.ai
5 fonts.gstatic.com fonts.googleapis.com
4 cdn.freshbots.ai support.evolve-systems.com
cdn.freshbots.ai
3 assets7.freshdesk.com support.evolve-systems.com
assets7.freshdesk.com
3 support.evolve-systems.com 1 redirects support.evolve-systems.com
2 assets6.freshdesk.com support.evolve-systems.com
2 assets9.freshdesk.com support.evolve-systems.com
2 fonts.googleapis.com support.evolve-systems.com
1 maxcdn.bootstrapcdn.com cdn.freshbots.ai
1 es2021.wpengine.com support.evolve-systems.com
1 assets2.freshdesk.com support.evolve-systems.com
1 assets1.freshdesk.com support.evolve-systems.com
1 s3.amazonaws.com support.evolve-systems.com
1 evolvehelpdesk.com 1 redirects
31 14

This site contains links to these domains. Also see Links.

Domain
www.freshworks.com
Subject Issuer Validity Valid
support.evolve-systems.com
R3		 2022-05-16 -
2022-08-14		 3 months crt.sh
*.freshdesk.com
Amazon		 2021-06-10 -
2022-07-09		 a year crt.sh
upload.video.google.com
GTS CA 1C3		 2022-05-04 -
2022-07-27		 3 months crt.sh
s3.amazonaws.com
Amazon		 2022-04-01 -
2023-03-30		 a year crt.sh
*.gstatic.com
GTS CA 1C3		 2022-05-04 -
2022-07-27		 3 months crt.sh
*.wpengine.com
RapidSSL TLS DV RSA Mixed SHA256 2020 CA-1		 2021-08-03 -
2022-09-03		 a year crt.sh
*.freshbots.ai
Amazon		 2021-11-24 -
2022-12-22		 a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3		 2022-01-29 -
2023-01-29		 a year crt.sh

This page contains 1 frames:

Primary Page: https://support.evolve-systems.com/support/home
Frame ID: 644683779657C1783E25F8810D428241
Requests: 28 HTTP requests in this frame

Screenshot
Live screenshot
Full Image

Page Title

Support : Help Desk Portal

Page URL History Show full URLs

  1. https://evolvehelpdesk.com/ HTTP 301
    https://support.evolve-systems.com/ HTTP 302
    https://support.evolve-systems.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • /wp-(?:content|includes)/
Overall confidence: 100%
Detected patterns
  • (?:F|f)o(?:n|r)t-?(?:A|a)wesome(?:.*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)
Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Page Statistics

31
Requests

100 %
HTTPS

33 %
IPv6

9
Domains

14
Subdomains

11
IPs

3
Countries

916 kB
Transfer

2513 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://evolvehelpdesk.com/ HTTP 301
    https://support.evolve-systems.com/ HTTP 302
    https://support.evolve-systems.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

31 HTTP transactions

Resource
Path		 Size
x-fer		 Type
MIME-Type
Primary Request home
support.evolve-systems.com/support/
Redirect Chain
  • https://evolvehelpdesk.com/
  • https://support.evolve-systems.com/
  • https://support.evolve-systems.com/support/home
23 KB
8 KB 		Document
General
Check archive.org
Download Go to
Full URL
https://support.evolve-systems.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.227.122.131 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-227-122-131.compute-1.amazonaws.com
Software
fwe /
Resource Hash
e5be761215812b5a8031b3febef9571191c6372b753764bde186fa50f6b09933
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

cache-control
must-revalidate, private, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
Tue, 24 May 2022 01:14:16 GMT
etag
W/"7a17db5ee549647eab373791b14ab1ae"
server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
63
x-fw-ratelimiting-managed
true
x-rack-cache
miss
x-ratelimit-limit
300
x-ratelimit-remaining
299 199
x-ratelimit-reset
240522011516
x-ratelimit-total
200
x-ratelimit-used-currentrequest
1
x-request-id
f569b785-8dc1-41c2-a21e-3561eb726541
x-trace-id
00-6f7ea39a9cf2dcf2e72a8189f0bc9b5b-8ce562a519df5996-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block

Redirect headers

cache-control
no-cache, no-store, max-age=0, must-revalidate
content-type
text/html; charset=utf-8
date
Tue, 24 May 2022 01:14:16 GMT
expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.evolve-systems.com/support/home
pragma
no-cache
server
fwe
status
302 Found
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
40
x-frame-options
SAMEORIGIN
x-fw-ratelimiting-managed
false
x-rack-cache
miss
x-request-id
6118d2d3-6de0-4233-9002-a8d1f045f913
x-trace-id
00-12f0d8d079807963b56c2b37649d3d2c-38dce5eeac2fe5d3-00
x-ua-compatible
IE=Edge,chrome=1
x-xss-protection
1; mode=block
falcon_portal_utils-9e1d61fc6137adc33a144efe43c1a563.css
assets7.freshdesk.com/assets/cdn/ 		318 KB
83 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://assets7.freshdesk.com/assets/cdn/falcon_portal_utils-9e1d61fc6137adc33a144efe43c1a563.css
Requested by
Host: support.evolve-systems.com
URL: https://support.evolve-systems.com/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.70.5 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-70-5.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
47a658361046c84fbc37c7df7684ae4ce64ea9c8dcb80b6159ab847b5bdb1097

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.evolve-systems.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

date
Mon, 09 May 2022 02:55:14 GMT
content-encoding
gzip
age
1289943
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
COMPLETED
content-length
84549
last-modified
Tue, 15 Mar 2022 10:22:00 GMT
server
AmazonS3
etag
"239ce137356de7233575f79ba1a7710c"
x-amz-version-id
7cvEdbauJJlAHuCRBJ4bnLCsVQZ0qnjc
via
1.1 120ade321ed0e3697c81eb1eb19b5f62.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
text/css
x-amz-cf-id
rw4lFBcadHzvb4yqsXEFefgyetJMHHRuyUDhGEfzJqGNkpwlr04gNA==
expires
Wed, 15 Mar 2023 16:21:59 GMT
theme.css
support.evolve-systems.com/support/ 		79 KB
22 KB 		Stylesheet
General
Check archive.org
Download Go to
Full URL
https://support.evolve-systems.com/support/theme.css?v=2&d=1633108925
Requested by
Host: support.evolve-systems.com
URL: https://support.evolve-systems.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.227.122.131 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-227-122-131.compute-1.amazonaws.com
Software
fwe /
Resource Hash
c965ad3bcd4ea11428272c541907644f5dbd540aab42807c291cb923aacf2059
Security Headers
Name Value
Content-Security-Policy default-src 'self'; connect-src 'self' *.freshconnect.io/ *.freshworks.com/ *.freshdesk.com/ *.freshworksapi.com/ *.fconstage.io/ analytics.inlinemanual.com/__profile analytics.inlinemanual.com/__ptm backend.getbeamer.com/ heapanalytics.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/assets/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ rum.haystack.es/freshdesk/analytics fonts.googleapis.com/ fonts.gstatic.com/ sentry.io/api/ wss://*.freshworksapi.com/ wss://*.freshdesk.com/ fg8vvsvnieiv3ej16jby.litix.io/ distillery.wistia.com/ pipedream.wistia.com/ freshworks.asknice.ly/ embedwistia-a.akamaihd.net/ embed-fastly.wistia.com/ maps.googleapis.com/ graph.microsoft.com/v1.0/ freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ data: blob:; font-src 'self' *.freshdesk.com/ fonts.gstatic.com/ fonts.googleapis.com/ cdnjs.cloudflare.com/ajax/libs/font-awesome/4.2.0/fonts/ data:; frame-src 'self' *.freshconnect.io/ *.freshworksapi.com/ *.freshworks360.io/ *.freshbots.ai/ *.euc-freshbots.ai/ *.au-freshbots.ai/ *.in-freshbots.ai/ *.freshchat.com/ *.freshcloud.io/ *.freshcaller.com/ *.fconstage.io/ *.myfreshworks.com/ *.freshdesk.com/ *.freshservice.com/ *.freshworks.com/ freshservice.com/ *.freshreports.com/ fast.wistia.net/ fast.wistia.com/ freshdesk.com/ freshworks.com/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ *.myfreshworks.dev/ freshdesk.chargebee.com/ freshdesk-inr.chargebee.com/ freshdesk-brl.chargebee.com/ freshdesk-eur.chargebee.com/ freshdesk-zar.chargebee.com freshdesk-gbp.chargebee.com/ freshdesk-aud.chargebee.com/ www.youtube.com/ vimeo.com/ www.dropbox.com/ www.google.com/ calendly.com/ app.getbeamer.com/ content.googleapis.com/ accounts.google.com/ docs.google.com/; img-src 'self' https: data: blob:; media-src 'self' *.freshdesk.com freshcaller-attachments.s3.amazonaws.com/production/ euc-freshcaller-attachments.s3.eu-central-1.amazonaws.com/production/ au-freshcaller-attachments.s3-ap-southeast-2.amazonaws.com/production/ in-freshcaller-attachments.s3.ap-south-1.amazonaws.com/production/ blob:; object-src 'none'; script-src 'self' *.freshworksapi.com/ *.freshworks.com/ *.freshdesk.com/ *.freshchat.com/ *.freshconnect.io/ *.freshcloud.io/ *.fconstage.io/ wchat.freshchat.com/js/ d3h0owdjgzys62.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ app.getbeamer.com/js/beamer-embed.js analytics.inlinemanual.com/ cdn.inlinemanual.com/embed/ polyfill.io/v3/polyfill.js cdn.heapanalytics.com/ cdnjs.cloudflare.com/ js.chargebee.com/v1/chargebee.js js.braintreegateway.com/v1/braintree.js static.freshdev.io/ fast.wistia.net/ fast.wistia.com/ static.getbeamer.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js js-agent.newrelic.com/ www.googletagmanager.com/gtag/js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.js www.dropbox.com/static/api/2/dropins.js js.live.net/v7.2/OneDrive.js apis.google.com/ asknice.ly bam.nr-data.net/ www.google-analytics.com/analytics.js maps.googleapis.com/ unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.esm.js unpkg.com/@freshworks/crayons@v3/dist/crayons/crayons.js s3.amazonaws.com/freshcaller-widget-loader/ in-freshcaller-widget-loader.s3.ap-south-1.amazonaws.com/ s3.eu-central-1.amazonaws.com/euc-freshcaller-widget-loader/ au-freshcaller-widget-loader.s3-ap-southeast-2.amazonaws.com/ 'unsafe-inline' 'unsafe-eval'; style-src 'self' *.freshworks.com *.freshchat.com/ d3h0owdjgzys62.cloudfront.net/ dcdu85ocrj5q6.cloudfront.net/ dtdafz6i4gvv1.cloudfront.net/ d3r4aewxkdubw4.cloudfront.net/ d2uy6ubiilaqku.cloudfront.net/ fonts.googleapis.com/ app.getbeamer.com/styles/beamer-embed.css *.freshdesk.com/ calendly.com/ unpkg.com/@webcomponents/webcomponentsjs@2.4.3/custom-elements-es5-adapter.js unpkg.com/@webcomponents/webcomponentsjs@2.4.3/webcomponents-loader.js static.asknice.ly/dist/standalone/asknicely-in-app-conversation.css asknice.ly 'unsafe-inline'; worker-src 'self' blob:
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.evolve-systems.com/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

date
Tue, 24 May 2022 01:14:16 GMT
content-encoding
gzip
x-content-type-options
nosniff
x-ratelimit-total
200
age
37408
x-ratelimit-used-currentrequest
1
status
200 OK
x-envoy-upstream-service-time
12
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-request-id
c3a19055-01da-4c47-b649-4121750c00c9
x-ua-compatible
IE=Edge,chrome=1
x-trace-id
00-9c16630fd96b9df6e0a9266c87f0f0d1-bdd2f735bc28ae57-00
x-content-digest
b99c3e7566b0c084c22e7a62b0f8b6bfd3eaf90d
server
fwe
etag
W/"6e0227a6acccbd586a552168d96bca45"
x-ratelimit-remaining
199
x-fw-ratelimiting-managed
true
cache-control
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sn
null
Content-Type
application/json; charset=UTF-8
accept-language
de-DE,de;q=0.9
Accept
application/json
X-TimezoneOffset
0
Referer
https://support.evolve-systems.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36
Client-Id
null
chnlSnId
null

Response headers

date
Tue, 24 May 2022 01:14:17 GMT
content-encoding
gzip
server
envoy
vary
accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
x-fw-ratelimiting-managed
false
access-control-allow-origin
*
x-envoy-upstream-service-time
106
request-id
[R:58-1653354857344]
content-type
application/json;charset=UTF-8
getHistoryAndInitChat
www.freshbots.ai/ticket/v3/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.201.204.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-201-204-230.compute-1.amazonaws.com
Software
envoy /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
chnlsnid,client-id,clnthsh,content-type,external-client-id,product-id,sn,x-timezoneoffset
Access-Control-Request-Method
POST
Origin
https://support.evolve-systems.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

access-control-allow-headers
chnlsnid, client-id, clnthsh, content-type, external-client-id, product-id, sn, x-timezoneoffset
access-control-allow-methods
GET,POST,OPTIONS
access-control-allow-origin
*
content-length
0
date
Tue, 24 May 2022 01:14:17 GMT
request-id
[R:30-1653354857585]
server
envoy
vary
Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-envoy-upstream-service-time
0
chat_logo.svg
cdn.freshbots.ai/assets/imgs/g3_icons/ 		1 KB
1 KB 		Image
General
Check archive.org
Download Go to Show image
Full URL
https://cdn.freshbots.ai/assets/imgs/g3_icons/chat_logo.svg
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.63.80 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-63-80.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
477e40e62f930cbd0af381bcb726b3846aeb2bf1bdf949daa51550c17a11f0b2

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.evolve-systems.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
date
Sat, 21 May 2022 04:23:28 GMT
content-encoding
gzip
last-modified
Fri, 13 May 2022 08:39:38 GMT
server
AmazonS3
age
247850
etag
W/"3021a8d38474f54e7c9920457b776a0d"
vary
Accept-Encoding
x-cache
Hit from cloudfront
x-amz-version-id
__kcrImAT_XuLtm4LCBbkfg24kHc9ICP
via
1.1 fdd677a35b242f0199586a71e2f6859e.cloudfront.net (CloudFront)
cache-control
public,max-age=259200
x-amz-cf-pop
FRA56-C1
content-type
image/svg+xml
x-amz-cf-id
VIeYBYLBOrz7FUP6ns1hWoBIybUk_xqg1o7DhkQly7BQCPSV0-ES-w==
fontawesome-webfont.woff2
maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/ 		75 KB
76 KB 		Font
General
Check archive.org
Download Go to
Full URL
https://maxcdn.bootstrapcdn.com/font-awesome/4.7.0/fonts/fontawesome-webfont.woff2?v=4.7.0
Requested by
Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/css/combined.min.css?v=0.26
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
2606:4700::6812:acf , United States, ASN13335 (CLOUDFLARENET, US),
Reverse DNS
Software
cloudflare /
Resource Hash
2adefcbc041e7d18fcf2d417879dc5a09997aa64d675b7a3c4b6ce33da13f3fe
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff

Request headers

Referer
https://cdn.freshbots.ai/
Origin
https://support.evolve-systems.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

date
Tue, 24 May 2022 01:14:17 GMT
x-content-type-options
nosniff
cf-cache-status
MISS
cdn-edgestorageid
601
access-control-allow-origin
*
cdn-proxyver
1.02
cdn-cachedat
04/09/2022 08:19:45
cdn-pullzone
252412
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=86400, h3-29=":443"; ma=86400
content-length
77160
timing-allow-origin
*
last-modified
Mon, 25 Jan 2021 22:04:55 GMT
server
cloudflare
cdn-requestpullcode
200
etag
"af7ae505a9eed503f8b8e6982036873e"
expect-ct
max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-type
font/woff2
cdn-cache
HIT
vary
Accept-Encoding
cache-control
public, max-age=31919000
cdn-uid
b1941f61-b576-4f40-80de-5677acb38f74
cdn-requestid
e17770fd41b4ae3343b8736cd559d5ff
accept-ranges
bytes
cf-ray
71022c73e958922c-FRA
cdn-requestcountrycode
DE
cdn-status
200
cdn-requestpullsuccess
True
getHistoryAndInitChat
www.freshbots.ai/ticket/v3/ 		3 KB
1 KB 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/getHistoryAndInitChat
Requested by
Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.201.204.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-201-204-230.compute-1.amazonaws.com
Software
envoy /
Resource Hash
7b6153c625eb0a2b79c96976b5d7411875f666b34e87651790666bd4bcbc8b2c

Request headers

clntHsh
null
External-Client-Id
50dd8be4aefe11e986650242ac110002
Product-Id
72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn
null
Content-Type
application/json; charset=UTF-8
accept-language
de-DE,de;q=0.9
Accept
application/json
X-TimezoneOffset
0
Referer
https://support.evolve-systems.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36
Client-Id
null
chnlSnId
1764810512

Response headers

date
Tue, 24 May 2022 01:14:18 GMT
content-encoding
gzip
server
envoy
vary
accept-encoding,origin,access-control-request-headers,access-control-request-method,accept-encoding
x-fw-ratelimiting-managed
false
access-control-allow-origin
*
x-envoy-upstream-service-time
320
request-id
[R:32-1653354857695]
content-type
application/json;charset=UTF-8
ping.mp3
cdn.freshbots.ai/assets/share/audio/ 		63 KB
63 KB 		Media
General
Check archive.org
Download Go to
Full URL
https://cdn.freshbots.ai/assets/share/audio/ping.mp3
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
65.9.63.80 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-65-9-63-80.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
24f3c2b0ae6c76fa51bfdf5026f801d76d97a2883cdd3d81e74f0955b8ccb124

Request headers

Referer
https://support.evolve-systems.com/
Accept-Encoding
identity;q=1, *;q=0
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36
Range
bytes=0-

Response headers

date
Sun, 22 May 2022 08:25:51 GMT
via
1.1 fdd677a35b242f0199586a71e2f6859e.cloudfront.net (CloudFront)
age
146907
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
Content-Range
bytes 0-64196/64197
Content-Length
64197
last-modified
Fri, 13 May 2022 08:39:41 GMT
server
AmazonS3
etag
"f05c408493145a190a94b65b610bc0e2"
x-amz-version-id
7j3_en.Xv5OdYDXaHhW._Z0Rweie7QzK
cache-control
public,max-age=259200
x-amz-cf-pop
FRA56-C1
accept-ranges
bytes
content-type
audio/mpeg
x-amz-cf-id
vzCgcBo1QAu8CqeaqEL7V2ud-7fUi-Sv-tCU6QtjtulAOkJ0jYHU4A==
groupRsync
www.freshbots.ai/ticket/v3/ 		0
0 		Preflight
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=577839fb846db1ca67f0750ddc0992484e38673a&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=https%3A%2F%2Fsupport.evolve-systems.com%2Fsupport%2Fhome&tcktMsgHsh=7b88aa06451aadd2790667eab72d99f47a60245f&cntMsgToRtrv=9&ordrBy=desc
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.201.204.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-201-204-230.compute-1.amazonaws.com
Software
envoy /
Resource Hash

Request headers

Accept
*/*
Access-Control-Request-Headers
chnlsnid,client-id,clnthsh,external-client-id,product-id,sn,x-timezoneoffset
Access-Control-Request-Method
GET
Origin
https://support.evolve-systems.com
Sec-Fetch-Mode
cors
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36

Response headers

access-control-allow-headers
chnlsnid, client-id, clnthsh, external-client-id, product-id, sn, x-timezoneoffset
access-control-allow-methods
GET,POST,OPTIONS
access-control-allow-origin
*
content-length
0
date
Tue, 24 May 2022 01:14:18 GMT
request-id
[R:45-1653354858201]
server
envoy
vary
Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-envoy-upstream-service-time
1
groupRsync
www.freshbots.ai/ticket/v3/ 		119 B
368 B 		XHR
General
Check archive.org
Download Go to
Full URL
https://www.freshbots.ai/ticket/v3/groupRsync?cstmrHsh=577839fb846db1ca67f0750ddc0992484e38673a&botHsh=&botVrsnNmbr=&pthNm=%2Fsupport%2Fhome&href=https%3A%2F%2Fsupport.evolve-systems.com%2Fsupport%2Fhome&tcktMsgHsh=7b88aa06451aadd2790667eab72d99f47a60245f&cntMsgToRtrv=9&ordrBy=desc
Requested by
Host: cdn.freshbots.ai
URL: https://cdn.freshbots.ai/assets/share/js/fbotsChat.min.js
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
34.201.204.230 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-34-201-204-230.compute-1.amazonaws.com
Software
envoy /
Resource Hash
1eab9a9cc43ad39f88cd2b69203daab897d0be2f38dac41bc2292e8add15d6c1

Request headers

clntHsh
null
External-Client-Id
50dd8be4aefe11e986650242ac110002
Product-Id
72739a6abc259fc06bd3aae6d959178cf1ee37c7
sn
null
accept-language
de-DE,de;q=0.9
Accept
application/json
X-TimezoneOffset
0
Referer
https://support.evolve-systems.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/101.0.4951.64 Safari/537.36
Client-Id
null
chnlSnId
1764810512

Response headers

date
Tue, 24 May 2022 01:14:18 GMT
server
envoy
vary
Origin,Access-Control-Request-Method,Access-Control-Request-Headers
x-fw-ratelimiting-managed
false
access-control-allow-origin
*
x-envoy-upstream-service-time
29
request-id
[R:24-1653354858313]
content-type
application/json;charset=UTF-8
content-length
119

Verdicts & Comments Add Verdict or Comment

110 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| oncontextlost object| oncontextrestored function| structuredClone function| getScreenDetails function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| portal number| attachment_size function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| jQuery18307791599265125995 object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha undefined| amdOriginal function| _typeof function| _instanceof function| momentNoConflict function| joeMoment object| Freshbots undefined| Handlebars undefined| io function| PUBSUBio function| RTS function| Pusher function| Sifter object| MicroPlugin function| Selectize

3 Cookies

Domain/Path Name / Value
support.evolve-systems.com/ Name: _x_w
Value: 31_1
support.evolve-systems.com/ Name: joe-chnlcustid
Value: 315505997
support.evolve-systems.com/ Name: spd-custhash
Value: 577839fb846db1ca67f0750ddc0992484e38673a

1 Console Messages

Source Level URL
Text
network error URL: https://es2021.wpengine.com/wp-content/uploads/2021/09/cta-bkg.png
Message:
Failed to load resource: the server responded with a status of 401 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assets1.freshdesk.com
assets2.freshdesk.com
assets6.freshdesk.com
assets7.freshdesk.com
assets9.freshdesk.com
cdn.freshbots.ai
es2021.wpengine.com
evolvehelpdesk.com
fonts.googleapis.com
fonts.gstatic.com
maxcdn.bootstrapcdn.com
s3.amazonaws.com
support.evolve-systems.com
www.freshbots.ai
18.66.249.5
2606:4700::6812:acf
2a00:1450:4001:813::2003
2a00:1450:4014:80e::200a
2a06:98c1:3120::a
34.201.204.230
34.227.122.131
35.196.129.95
52.222.225.5
54.231.163.88
65.9.63.80
65.9.70.5
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ddc7e3c3ffb14961b4ec95596d415d2988495443b572b0f790f2027d9b04064b
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
e5be761215812b5a8031b3febef9571191c6372b753764bde186fa50f6b09933