www.clarabridge.com Open in urlscan Pro
23.185.0.1  Public Scan

Form analysis
3 forms found in the DOM

POST https://www.clarabridge.com

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Qualtrics has signed a definitive agreement to acquire Clarabridge! Details on
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 * Platform
    * Products Overview
      * Clarabridge Experience Management
        * Data Connectors
      * Clarabridge Engage
    * What’s New
      * Summer 2021
      * Winter 2021
      * Fall 2020
    * Experience Management
    * Digital Customer Service

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      * Financial Institutions
      * Health Insurance
      * Healthcare Providers
      * Media & Technology
      * Retail & Consumer Goods
      * Travel & Hospitality
    * Contact Center
      * Conversation Intelligence
      * Quality Management
      * Speech Analytics
    * Command Center

 * Services
 * Resources & Support
    * Resource Library
    * Our Blog
    * Customer Stories
    * Platform Training
    * Technical Support

 * Events & Webinars
    * Upcoming Events
    * CXpert Series
      * CXpert Series: Season 3
      * CXpert Series: Season 2
      * CXpert Series: Season 1
    * CX Summit
      * London
      * Barcelona

 * About
    * Overview
    * Careers
      * Be Clarabridge
      * Explore Opportunities
    * Customers
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      & Inclusion
    * Leadership
      * Executive Team
      * Board of Directors
    * Partners
    * Press & News
      * Newsroom
      * Industry Recognition







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ACTIONABLE INSIGHTS FROM EVERY
CUSTOMER INTERACTION, IN ONE PLATFORM


ACTIONABLE INSIGHTS FROM EVERY
CUSTOMER INTERACTION, IN ONE PLATFORM

Grow sales, ensure compliance, and increase efficiency with the AI platform
that listens at every customer touchpoint to uncover depth and nuance.

Request a Demo


QUALTRICS ANNOUNCES DEFINITIVE AGREEMENT TO ACQUIRE CLARABRIDGE

Our CEO, Mark Bishof, shares the incredible news.

Read the Article

CXPERT SERIES, SEASON 3: THE HUMAN CONNECTION

Watch the latest season for tips on how to use the words of your customers to
prioritize action and build stronger, life-long relationships.

View the Series

ARE YOU READY FOR GAME CHANGING CX?

Understand how Clarabridge insights are helping companies make decisions, act
fast, and track results.

Watch Now


THE WORLD’S TOP BRANDS RELY ON CLARABRIDGE

Clarabridge customers differentiate with their customer experience.  Clarabridge
enables a real-time, continuous feedback for constant, consistent performance
across your business.  Explore our customers today.

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Our Vision


INTRODUCING THE CLARABRIDGE CEM PLATFORM

The Clarabridge Customer Experience Management (CEM) Platform aggregates all VoC
data—customer interactions and feedback—into a single platform. We use
AI-powered speech and text analytics, with the industry’s best Natural Language
Understanding (NLU), to evaluate the conversations your customers and employees
are having every day in phone calls, live chats, private messages and on social
media. Clarabridge gives you timely answers about ease of doing business
(Effort), customer loyalty and emotions, root cause of NPS change, churn or high
contact volume and much more. Clarabridge insights help you make decisions, act
fast, and track results.


18 BILLION CONVERSATIONS PROCESSED

Clarabridge is only getting faster and smarter, so we’ll always be able to scale
with you.


110%+ NET CUSTOMER RENEWAL RATE

Clarabridge customers realize substantial value in their partnerships with us
and keep coming back for more.


4 WAVES OF FORRESTER RECOGNITION

Clarabridge is proud to be named a Leader in Customer Feedback Management and
Text Analytics, and a Strong Performer in AI-Fueled Speech Analytics, and Social
Suites.


150+ PRE-BUILT INDUSTRY MODELS

Clarabridge has an extensive collection of industry use cases and models that
are pre-built and ready to deploy with your data.


100% OF CUSTOMER TOUCHPOINTS

Phone calls, chat, email, and social are just a few ways customers are talking
to you. Clarabridge transcribes 100% of voice recordings quickly and accurately.




 

INDUSTRY RECOGNITION


CLARABRIDGE NAMED A LEADER IN THE FORRESTER WAVE™: CUSTOMER FEEDBACK MANAGEMENT
PLATFORMS, Q2 2021



We are proud to be the only vendor included—and recognized as a Leader—in the
Forrester Wave™ Customer Feedback Management Platforms, Q2 2021 and the
Forrester Wave™ AI-Based Text Analytics Platform, Q2 2020 reports, solidifying,
in our opinion, our position as the best enterprise customer experience platform
on the market.

View the CFM Report


RECENT NEWS

From the Blog

SOCIAL PULSE FINDS MOST WORKERS NOT READY TO RETURN TO OFFICE

Press

QUALTRICS ANNOUNCES DEFINITIVE AGREEMENT TO ACQUIRE CLARABRIDGE 

In the News

AWS AND QUALTRICS OFFER NEW WAYS TO GAUGE CUSTOMER SENTIMENT

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Customer Experience Dictionary
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 * Customer Emotion
 * Customer Experience Management
 * Customer Journey Analytics
 * Digital Customer Service
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 * Natural Language Generation
 * Natural Language Processing
 * Natural Language Understanding
 * Omni-channel
 * Predictive Analytics

 * Quality Assurance
 * Quality Management
 * Social Media Analytics
 * Speech Analytics
 * Text Analytics
 * Voice of the Customer

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