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Submitted URL: https://clicktime.symantec.com/15sMAxRUiWMj9Fsehijck?h=tG_nQgyZvmtGIc9-FsQRKteCsHkSQsHuBBgaYvaEw1k=&u=https://go.miteksystems.c...
Effective URL: https://www.miteksystems.com/innovation-hub/research-reports/idc-infobrief-biometrics-key-to-customer-satisfaction
Submission: On January 03 via manual from GB — Scanned from SE
Effective URL: https://www.miteksystems.com/innovation-hub/research-reports/idc-infobrief-biometrics-key-to-customer-satisfaction
Submission: On January 03 via manual from GB — Scanned from SE
Form analysis
1 forms found in the DOMPOST /innovation-hub/research-reports/idc-infobrief-biometrics-key-to-customer-satisfaction
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<p class="text-align-center"><strong>Enter your information below to download a complimentary full copy of the IDC InfoBrief </strong></p>
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<option value="CL">Chile</option>
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<option value="CR">Costa Rica</option>
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<option value="HT">Haiti</option>
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<option value="IQ">Iraq</option>
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<li data-index="2" class="">Albania</li>
<li data-index="3" class="">Algeria</li>
<li data-index="4" class="">Andorra</li>
<li data-index="5" class="">Angola</li>
<li data-index="6" class="">Anguilla</li>
<li data-index="7" class="">Antigua and Barbuda</li>
<li data-index="8" class="">Argentina</li>
<li data-index="9" class="">Armenia</li>
<li data-index="10" class="">Aruba</li>
<li data-index="11" class="">Australia</li>
<li data-index="12" class="">Austria</li>
<li data-index="13" class="">Azerbaijan</li>
<li data-index="14" class="">Bahamas</li>
<li data-index="15" class="">Bahrain</li>
<li data-index="16" class="">Bangladesh</li>
<li data-index="17" class="">Barbados</li>
<li data-index="18" class="">Belarus</li>
<li data-index="19" class="">Belgium</li>
<li data-index="20" class="">Belize</li>
<li data-index="21" class="">Benelux</li>
<li data-index="22" class="">Benin</li>
<li data-index="23" class="">Bermuda</li>
<li data-index="24" class="">Bhutan</li>
<li data-index="25" class="">Bolivia</li>
<li data-index="26" class="">Bosnia and Herzegovina</li>
<li data-index="27" class="">Botswana</li>
<li data-index="28" class="">Brazil</li>
<li data-index="29" class="">British Virgin Islands</li>
<li data-index="30" class="">Brunei</li>
<li data-index="31" class="">Bulgaria</li>
<li data-index="32" class="">Burkina Faso</li>
<li data-index="33" class="">Burundi</li>
<li data-index="34" class="">Cambodia</li>
<li data-index="35" class="">Cameroon</li>
<li data-index="36" class="">Canada</li>
<li data-index="37" class="">Cape Verde</li>
<li data-index="38" class="">Cayman Islands</li>
<li data-index="39" class="">Central African Republic</li>
<li data-index="40" class="">Chad</li>
<li data-index="41" class="">Chile</li>
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<li data-index="45" class="">Congo - Brazzaville</li>
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<li data-index="47" class="">Costa Rica</li>
<li data-index="48" class="">Côte dIvoire</li>
<li data-index="49" class="">Croatia</li>
<li data-index="50" class="">Cuba</li>
<li data-index="51" class="">Cyprus</li>
<li data-index="52" class="">Czech Republic</li>
<li data-index="53" class="">Denmark</li>
<li data-index="54" class="">Djibouti</li>
<li data-index="55" class="">Dominica</li>
<li data-index="56" class="">Dominican Republic</li>
<li data-index="57" class="">Ecuador</li>
<li data-index="58" class="">Egypt</li>
<li data-index="59" class="">El Salvador</li>
<li data-index="60" class="">Equatorial Guinea</li>
<li data-index="61" class="">Eritrea</li>
<li data-index="62" class="">Estonia</li>
<li data-index="63" class="">Ethiopia</li>
<li data-index="64" class="">Fiji</li>
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<li data-index="66" class="">France</li>
<li data-index="67" class="">French Guiana</li>
<li data-index="68" class="">French Polynesia</li>
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<li data-index="70" class="">Gambia</li>
<li data-index="71" class="">Georgia</li>
<li data-index="72" class="">Germany</li>
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<li data-index="74" class="">Gibraltar</li>
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<li data-index="83" class="">Haiti</li>
<li data-index="84" class="">Honduras</li>
<li data-index="85" class="">Hungary</li>
<li data-index="86" class="">Iceland</li>
<li data-index="87" class="">India</li>
<li data-index="88" class="">Indonesia</li>
<li data-index="89" class="">Iran</li>
<li data-index="90" class="">Iraq</li>
<li data-index="91" class="">Ireland</li>
<li data-index="92" class="">Israel</li>
<li data-index="93" class="">Italy</li>
<li data-index="94" class="">Jamaica</li>
<li data-index="95" class="">Japan</li>
<li data-index="96" class="">Jordan</li>
<li data-index="97" class="">Kazakhstan</li>
<li data-index="98" class="">Kenya</li>
<li data-index="99" class="">Kiribati</li>
<li data-index="100" class="">Kuwait</li>
<li data-index="101" class="">Kyrgyzstan</li>
<li data-index="102" class="">Laos</li>
<li data-index="103" class="">Latvia</li>
<li data-index="104" class="">Lebanon</li>
<li data-index="105" class="">Lesotho</li>
<li data-index="106" class="">Liberia</li>
<li data-index="107" class="">Libya</li>
<li data-index="108" class="">Liechtenstein</li>
<li data-index="109" class="">Lithuania</li>
<li data-index="110" class="">Luxembourg</li>
<li data-index="111" class="">Macedonia</li>
<li data-index="112" class="">Madagascar</li>
<li data-index="113" class="">Malawi</li>
<li data-index="114" class="">Malaysia</li>
<li data-index="115" class="">Maldives</li>
<li data-index="116" class="">Mali</li>
<li data-index="117" class="">Malta</li>
<li data-index="118" class="">Martinique</li>
<li data-index="119" class="">Mauritania</li>
<li data-index="120" class="">Mauritius</li>
<li data-index="121" class="">Mexico</li>
<li data-index="122" class="">Moldova</li>
<li data-index="123" class="">Monaco</li>
<li data-index="124" class="">Mongolia</li>
<li data-index="125" class="">Montenegro</li>
<li data-index="126" class="">Montserrat</li>
<li data-index="127" class="">Morocco</li>
<li data-index="128" class="">Mozambique</li>
<li data-index="129" class="">Myanmar [Burma]</li>
<li data-index="130" class="">Namibia</li>
<li data-index="131" class="">Nauru</li>
<li data-index="132" class="">Nepal</li>
<li data-index="133" class="">Netherlands</li>
<li data-index="134" class="">New Zealand</li>
<li data-index="135" class="">Nicaragua</li>
<li data-index="136" class="">Niger</li>
<li data-index="137" class="">Nigeria</li>
<li data-index="138" class="">Niue</li>
<li data-index="139" class="">Norway</li>
<li data-index="140" class="">Oman</li>
<li data-index="141" class="">Pakistan</li>
<li data-index="142" class="">Palau</li>
<li data-index="143" class="">Panama</li>
<li data-index="144" class="">Papua New Guinea</li>
<li data-index="145" class="">Paraguay</li>
<li data-index="146" class="">Peru</li>
<li data-index="147" class="">Philippines</li>
<li data-index="148" class="">Poland</li>
<li data-index="149" class="">Portugal</li>
<li data-index="150" class="">Puerto Rico</li>
<li data-index="151" class="">Qatar</li>
<li data-index="152" class="">Romania</li>
<li data-index="153" class="">Russia</li>
<li data-index="154" class="">Rwanda</li>
<li data-index="155" class="">Saint Kitts and Nevis</li>
<li data-index="156" class="">Saint Lucia</li>
<li data-index="157" class="">Saint Vincent and the Grenadines</li>
<li data-index="158" class="">Samoa</li>
<li data-index="159" class="">San Marino</li>
<li data-index="160" class="">São Tomé and Príncipe</li>
<li data-index="161" class="">Saudi Arabia</li>
<li data-index="162" class="">Senegal</li>
<li data-index="163" class="">Serbia</li>
<li data-index="164" class="">Serbia and Montenegro</li>
<li data-index="165" class="">Seychelles</li>
<li data-index="166" class="">Sierra Leone</li>
<li data-index="167" class="">Singapore</li>
<li data-index="168" class="">Slovakia</li>
<li data-index="169" class="">Slovenia</li>
<li data-index="170" class="">Solomon Islands</li>
<li data-index="171" class="">Somalia</li>
<li data-index="172" class="">South Africa</li>
<li data-index="173" class="">South Korea</li>
<li data-index="174" class="">Spain</li>
<li data-index="175" class="">Sri Lanka</li>
<li data-index="176" class="">Sudan</li>
<li data-index="177" class="">Suriname</li>
<li data-index="178" class="">Swaziland</li>
<li data-index="179" class="">Sweden</li>
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<li data-index="183" class="">Tajikistan</li>
<li data-index="184" class="">Tanzania</li>
<li data-index="185" class="">Thailand</li>
<li data-index="186" class="">Timor-Leste</li>
<li data-index="187" class="">Togo</li>
<li data-index="188" class="">Tokelau</li>
<li data-index="189" class="">Tonga</li>
<li data-index="190" class="">Trinidad and Tobago</li>
<li data-index="191" class="">Tunisia</li>
<li data-index="192" class="">Turkey</li>
<li data-index="193" class="">Turkmenistan</li>
<li data-index="194" class="">Turks and Caicos Islands</li>
<li data-index="195" class="">Tuvalu</li>
<li data-index="196" class="">Uganda</li>
<li data-index="197" class="">Ukraine</li>
<li data-index="198" class="">United Arab Emirates</li>
<li data-index="199" class="">United Kingdom</li>
<li data-index="200" class="">United States</li>
<li data-index="201" class="">Uruguay</li>
<li data-index="202" class="">Uzbekistan</li>
<li data-index="203" class="">Vanuatu</li>
<li data-index="204" class="">Vatican City</li>
<li data-index="205" class="">Venezuela</li>
<li data-index="206" class="">Vietnam</li>
<li data-index="207" class="">Yemen</li>
<li data-index="208" class="">Zambia</li>
<li data-index="209" class="last">Zimbabwe</li>
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* Solutions * 1. Products 1. Identity verification platform 2. Biometric authentication 3. Mobile deposit 4. Check fraud defender 2. Technology 1. Technology overview 2. Mobile capture 3. Identity verification 4. Face liveness 5. NFC authentication 6. Check intelligence * Use Cases * 1. Use cases 1. Age verification 2. Compliance (KYC) 3. Customer onboarding 4. Passwordless authentication 5. Reusable identity 6. Right to Work 7. Sharing economy 2. Industries 1. Financial Institutions 2. Fintech 3. iGaming 4. Lending 5. Marketplace 6. Travel * Resources * 1. Resource library 2. Blog 3. Press releases 4. Events & webinars 5. Support 6. In the news 7. Guide: Modern KYC * Innovators * Company * 1. About us 2. Careers 3. Investor site 4. Support 5. Partners * Contact us BREADCRUMB 1. Home 2. Innovation Hub IDC STUDY: BIOMETRICS KEY TO CUSTOMER SATISFACTION AND COMBATING AI-GENERATED FRAUD Accurately authenticating users continues to be a pain point for enterprises and consumers. Legacy solutions are not cutting it. In this INFOBRIEF: * Survey data breaking down consumer and enterprise perceptions and outlooks on biometric authentication. * Why biometrics are a key way for enterprises to safely authenticate consumers and increase customer satisfaction. * How and why companies and consumers are using biometrics today, and what needs to be done to expand biometrics to combat AI-generated fraud. Download the SnapShot overview of the study here. Enter your information below to download a complimentary full copy of the IDC InfoBrief First Name Last Name Email Company Company Website Location - Location - AfghanistanAlbaniaAlgeriaAndorraAngolaAnguillaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeneluxBeninBermudaBhutanBoliviaBosnia and HerzegovinaBotswanaBrazilBritish Virgin IslandsBruneiBulgariaBurkina FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African RepublicChadChileChinaColombiaComorosCongo - BrazzavilleCook IslandsCosta RicaCôte dIvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican RepublicEcuadorEgyptEl SalvadorEquatorial GuineaEritreaEstoniaEthiopiaFijiFinlandFranceFrench GuianaFrench PolynesiaGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMartiniqueMauritaniaMauritiusMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmar [Burma]NamibiaNauruNepalNetherlandsNew ZealandNicaraguaNigerNigeriaNiueNorwayOmanPakistanPalauPanamaPapua New GuineaParaguayPeruPhilippinesPolandPortugalPuerto RicoQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and the GrenadinesSamoaSan MarinoSão Tomé and PríncipeSaudi ArabiaSenegalSerbiaSerbia and MontenegroSeychellesSierra LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth KoreaSpainSri LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabwe - Location - ▾ * - Location - * Afghanistan * Albania * Algeria * Andorra * Angola * Anguilla * Antigua and Barbuda * Argentina * Armenia * Aruba * Australia * Austria * Azerbaijan * Bahamas * Bahrain * Bangladesh * Barbados * Belarus * Belgium * Belize * Benelux * Benin * Bermuda * Bhutan * Bolivia * Bosnia and Herzegovina * Botswana * Brazil * British Virgin Islands * Brunei * Bulgaria * Burkina Faso * Burundi * Cambodia * Cameroon * Canada * Cape Verde * Cayman Islands * Central African Republic * Chad * Chile * China * Colombia * Comoros * Congo - Brazzaville * Cook Islands * Costa Rica * Côte dIvoire * Croatia * Cuba * Cyprus * Czech Republic * Denmark * Djibouti * Dominica * Dominican Republic * Ecuador * Egypt * El Salvador * Equatorial Guinea * Eritrea * Estonia * Ethiopia * Fiji * Finland * France * French Guiana * French Polynesia * Gabon * Gambia * Georgia * Germany * Ghana * Gibraltar * Greece * Greenland * Grenada * Guam * Guatemala * Guinea * Guinea-Bissau * Guyana * Haiti * Honduras * Hungary * Iceland * India * Indonesia * Iran * Iraq * Ireland * Israel * Italy * Jamaica * Japan * Jordan * Kazakhstan * Kenya * Kiribati * Kuwait * Kyrgyzstan * Laos * Latvia * Lebanon * Lesotho * Liberia * Libya * Liechtenstein * Lithuania * Luxembourg * Macedonia * Madagascar * Malawi * Malaysia * Maldives * Mali * Malta * Martinique * Mauritania * Mauritius * Mexico * Moldova * Monaco * Mongolia * Montenegro * Montserrat * Morocco * Mozambique * Myanmar [Burma] * Namibia * Nauru * Nepal * Netherlands * New Zealand * Nicaragua * Niger * Nigeria * Niue * Norway * Oman * Pakistan * Palau * Panama * Papua New Guinea * Paraguay * Peru * Philippines * Poland * Portugal * Puerto Rico * Qatar * Romania * Russia * Rwanda * Saint Kitts and Nevis * Saint Lucia * Saint Vincent and the Grenadines * Samoa * San Marino * São Tomé and Príncipe * Saudi Arabia * Senegal * Serbia * Serbia and Montenegro * Seychelles * Sierra Leone * Singapore * Slovakia * Slovenia * Solomon Islands * Somalia * South Africa * South Korea * Spain * Sri Lanka * Sudan * Suriname * Swaziland * Sweden * Switzerland * Syria * Taiwan * Tajikistan * Tanzania * Thailand * Timor-Leste * Togo * Tokelau * Tonga * Trinidad and Tobago * Tunisia * Turkey * Turkmenistan * Turks and Caicos Islands * Tuvalu * Uganda * Ukraine * United Arab Emirates * United Kingdom * United States * Uruguay * Uzbekistan * Vanuatu * Vatican City * Venezuela * Vietnam * Yemen * Zambia * Zimbabwe I accept that Mitek may send me information or contact me. I prefer Mitek to not contact me. 33% of respondents switched to another service due to an unsatisfactory resolution after being hacked 77% of respondents are satisfied after using biometrics on their smartphone or tablet 83% of organizations said they have made investments in improving consumer authentication technology “Companies have dual responsibilities in the face of mounting online threats: reduce corporate risk and keep their customers safe and secure. Our research confirms that consumers are ready to support – and in many cases prefer – biometric identity authentication systems when they enhance online safety.” Mark Child Associate Research Director -------------------------------------------------------------------------------- TOP THREE TAKEAWAYS FROM THE STUDY 1. Biometric users enjoy higher satisfaction than non-users for identity authentication. 2. To provide top-notch digital trust and security, businesses must grasp consumer needs in identity authentication solutions. 3. Educating consumers on biometrics is crucial to ease privacy and security concerns, preventing the next wave of fraud. Download complete IDC study -------------------------------------------------------------------------------- METHODOLOGY Mitek and IDC surveyed both businesses and consumers to assess the state of biometric authentication – offerings by providers of online products and services, and acceptance and adoption by consumers. CUSTOMER SURVEY * 1,045 Respondents * USA, Canada, UK, Ireland * Respondent age: 18-74 years (representative consumer sample) * Completed in October 2023 BUSINESS SURVEY * 300 Respondents * USA, Canada, UK, Ireland * Financial Services, Gambling & Gaming, Others * Company Sizes: Small (50-99 employees), Medium (100-499), Large (500-999), and Very Large (1000+) * Completed in October 2023 -------------------------------------------------------------------------------- International Data Corporation (IDC) is the premier global provider of market intelligence, advisory services, and events for the information technology, telecommunications, and consumer technology markets. With more than 1,300 analysts worldwide, IDC offers global, regional, and local expertise on technology and industry opportunities and trends in over 110 countries. IDC’s analysis and insight help IT professionals, business executives, and the investment community to make fact-based technology decisions and to achieve their key business objectives. Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group (IDG, Inc.), the world’s leading tech media, data, and marketing services company. Find out how companies & consumers are using biometrics today. Download IDC InfoBrief Unlock your digital future. -------------------------------------------------------------------------------- NAVIGATION * Solutions * Products * Identity verification platform * Biometric authentication * Mobile deposit * Check fraud defender * Technology * Technology overview * Mobile capture * Identity verification * Face liveness * NFC authentication * Check intelligence * Use Cases * Use cases * Age verification * Compliance (KYC) * Customer onboarding * Passwordless authentication * Reusable identity * Right to Work * Sharing economy * Industries * Financial Institutions * Fintech * iGaming * Lending * Marketplace * Travel * Resources * Resource library * Blog * Press releases * Events & webinars * Support * In the news * Guide: Modern KYC * Innovators * Company * About us * Careers * Investor site * Support * Partners * Contact us -------------------------------------------------------------------------------- Copyright © 2024 Mitek Systems, Inc. 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