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Submitted URL: https://clicktime.symantec.com/15sMAxRUiWMj9Fsehijck?h=tG_nQgyZvmtGIc9-FsQRKteCsHkSQsHuBBgaYvaEw1k=&u=https://go.miteksystems.c...
Effective URL: https://www.miteksystems.com/innovation-hub/research-reports/idc-infobrief-biometrics-key-to-customer-satisfaction
Submission: On January 03 via manual from GB — Scanned from SE
Effective URL: https://www.miteksystems.com/innovation-hub/research-reports/idc-infobrief-biometrics-key-to-customer-satisfaction
Submission: On January 03 via manual from GB — Scanned from SE
Form analysis 1 forms found in the DOM
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<li data-index="7" class="">Antigua and Barbuda</li>
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<li data-index="9" class="">Armenia</li>
<li data-index="10" class="">Aruba</li>
<li data-index="11" class="">Australia</li>
<li data-index="12" class="">Austria</li>
<li data-index="13" class="">Azerbaijan</li>
<li data-index="14" class="">Bahamas</li>
<li data-index="15" class="">Bahrain</li>
<li data-index="16" class="">Bangladesh</li>
<li data-index="17" class="">Barbados</li>
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<li data-index="24" class="">Bhutan</li>
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<li data-index="27" class="">Botswana</li>
<li data-index="28" class="">Brazil</li>
<li data-index="29" class="">British Virgin Islands</li>
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<li data-index="31" class="">Bulgaria</li>
<li data-index="32" class="">Burkina Faso</li>
<li data-index="33" class="">Burundi</li>
<li data-index="34" class="">Cambodia</li>
<li data-index="35" class="">Cameroon</li>
<li data-index="36" class="">Canada</li>
<li data-index="37" class="">Cape Verde</li>
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<li data-index="50" class="">Cuba</li>
<li data-index="51" class="">Cyprus</li>
<li data-index="52" class="">Czech Republic</li>
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<li data-index="71" class="">Georgia</li>
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<li data-index="91" class="">Ireland</li>
<li data-index="92" class="">Israel</li>
<li data-index="93" class="">Italy</li>
<li data-index="94" class="">Jamaica</li>
<li data-index="95" class="">Japan</li>
<li data-index="96" class="">Jordan</li>
<li data-index="97" class="">Kazakhstan</li>
<li data-index="98" class="">Kenya</li>
<li data-index="99" class="">Kiribati</li>
<li data-index="100" class="">Kuwait</li>
<li data-index="101" class="">Kyrgyzstan</li>
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<li data-index="106" class="">Liberia</li>
<li data-index="107" class="">Libya</li>
<li data-index="108" class="">Liechtenstein</li>
<li data-index="109" class="">Lithuania</li>
<li data-index="110" class="">Luxembourg</li>
<li data-index="111" class="">Macedonia</li>
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<li data-index="113" class="">Malawi</li>
<li data-index="114" class="">Malaysia</li>
<li data-index="115" class="">Maldives</li>
<li data-index="116" class="">Mali</li>
<li data-index="117" class="">Malta</li>
<li data-index="118" class="">Martinique</li>
<li data-index="119" class="">Mauritania</li>
<li data-index="120" class="">Mauritius</li>
<li data-index="121" class="">Mexico</li>
<li data-index="122" class="">Moldova</li>
<li data-index="123" class="">Monaco</li>
<li data-index="124" class="">Mongolia</li>
<li data-index="125" class="">Montenegro</li>
<li data-index="126" class="">Montserrat</li>
<li data-index="127" class="">Morocco</li>
<li data-index="128" class="">Mozambique</li>
<li data-index="129" class="">Myanmar [Burma]</li>
<li data-index="130" class="">Namibia</li>
<li data-index="131" class="">Nauru</li>
<li data-index="132" class="">Nepal</li>
<li data-index="133" class="">Netherlands</li>
<li data-index="134" class="">New Zealand</li>
<li data-index="135" class="">Nicaragua</li>
<li data-index="136" class="">Niger</li>
<li data-index="137" class="">Nigeria</li>
<li data-index="138" class="">Niue</li>
<li data-index="139" class="">Norway</li>
<li data-index="140" class="">Oman</li>
<li data-index="141" class="">Pakistan</li>
<li data-index="142" class="">Palau</li>
<li data-index="143" class="">Panama</li>
<li data-index="144" class="">Papua New Guinea</li>
<li data-index="145" class="">Paraguay</li>
<li data-index="146" class="">Peru</li>
<li data-index="147" class="">Philippines</li>
<li data-index="148" class="">Poland</li>
<li data-index="149" class="">Portugal</li>
<li data-index="150" class="">Puerto Rico</li>
<li data-index="151" class="">Qatar</li>
<li data-index="152" class="">Romania</li>
<li data-index="153" class="">Russia</li>
<li data-index="154" class="">Rwanda</li>
<li data-index="155" class="">Saint Kitts and Nevis</li>
<li data-index="156" class="">Saint Lucia</li>
<li data-index="157" class="">Saint Vincent and the Grenadines</li>
<li data-index="158" class="">Samoa</li>
<li data-index="159" class="">San Marino</li>
<li data-index="160" class="">São Tomé and Príncipe</li>
<li data-index="161" class="">Saudi Arabia</li>
<li data-index="162" class="">Senegal</li>
<li data-index="163" class="">Serbia</li>
<li data-index="164" class="">Serbia and Montenegro</li>
<li data-index="165" class="">Seychelles</li>
<li data-index="166" class="">Sierra Leone</li>
<li data-index="167" class="">Singapore</li>
<li data-index="168" class="">Slovakia</li>
<li data-index="169" class="">Slovenia</li>
<li data-index="170" class="">Solomon Islands</li>
<li data-index="171" class="">Somalia</li>
<li data-index="172" class="">South Africa</li>
<li data-index="173" class="">South Korea</li>
<li data-index="174" class="">Spain</li>
<li data-index="175" class="">Sri Lanka</li>
<li data-index="176" class="">Sudan</li>
<li data-index="177" class="">Suriname</li>
<li data-index="178" class="">Swaziland</li>
<li data-index="179" class="">Sweden</li>
<li data-index="180" class="">Switzerland</li>
<li data-index="181" class="">Syria</li>
<li data-index="182" class="">Taiwan</li>
<li data-index="183" class="">Tajikistan</li>
<li data-index="184" class="">Tanzania</li>
<li data-index="185" class="">Thailand</li>
<li data-index="186" class="">Timor-Leste</li>
<li data-index="187" class="">Togo</li>
<li data-index="188" class="">Tokelau</li>
<li data-index="189" class="">Tonga</li>
<li data-index="190" class="">Trinidad and Tobago</li>
<li data-index="191" class="">Tunisia</li>
<li data-index="192" class="">Turkey</li>
<li data-index="193" class="">Turkmenistan</li>
<li data-index="194" class="">Turks and Caicos Islands</li>
<li data-index="195" class="">Tuvalu</li>
<li data-index="196" class="">Uganda</li>
<li data-index="197" class="">Ukraine</li>
<li data-index="198" class="">United Arab Emirates</li>
<li data-index="199" class="">United Kingdom</li>
<li data-index="200" class="">United States</li>
<li data-index="201" class="">Uruguay</li>
<li data-index="202" class="">Uzbekistan</li>
<li data-index="203" class="">Vanuatu</li>
<li data-index="204" class="">Vatican City</li>
<li data-index="205" class="">Venezuela</li>
<li data-index="206" class="">Vietnam</li>
<li data-index="207" class="">Yemen</li>
<li data-index="208" class="">Zambia</li>
<li data-index="209" class="last">Zimbabwe</li>
</ul>
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* Solutions
* 1. Products
1. Identity verification platform
2. Biometric authentication
3. Mobile deposit
4. Check fraud defender
2. Technology
1. Technology overview
2. Mobile capture
3. Identity verification
4. Face liveness
5. NFC authentication
6. Check intelligence
* Use Cases
* 1. Use cases
1. Age verification
2. Compliance (KYC)
3. Customer onboarding
4. Passwordless authentication
5. Reusable identity
6. Right to Work
7. Sharing economy
2. Industries
1. Financial Institutions
2. Fintech
3. iGaming
4. Lending
5. Marketplace
6. Travel
* Resources
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2. Blog
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BREADCRUMB
1. Home
2. Innovation Hub
IDC STUDY:
BIOMETRICS KEY TO CUSTOMER SATISFACTION AND COMBATING AI-GENERATED FRAUD
Accurately authenticating users continues to be a pain point for enterprises and
consumers. Legacy solutions are not cutting it.
In this INFOBRIEF:
* Survey data breaking down consumer and enterprise perceptions and outlooks on
biometric authentication.
* Why biometrics are a key way for enterprises to safely authenticate consumers
and increase customer satisfaction.
* How and why companies and consumers are using biometrics today, and what
needs to be done to expand biometrics to combat AI-generated fraud.
Download the SnapShot overview of the study here.
Enter your information below to download a complimentary full copy of the IDC
InfoBrief
First Name
Last Name
Email
Company
Company Website
Location
- Location - AfghanistanAlbaniaAlgeriaAndorraAngolaAnguillaAntigua and
BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeneluxBeninBermudaBhutanBoliviaBosnia
and HerzegovinaBotswanaBrazilBritish Virgin IslandsBruneiBulgariaBurkina
FasoBurundiCambodiaCameroonCanadaCape VerdeCayman IslandsCentral African
RepublicChadChileChinaColombiaComorosCongo - BrazzavilleCook IslandsCosta
RicaCôte dIvoireCroatiaCubaCyprusCzech RepublicDenmarkDjiboutiDominicaDominican
RepublicEcuadorEgyptEl SalvadorEquatorial
GuineaEritreaEstoniaEthiopiaFijiFinlandFranceFrench GuianaFrench
PolynesiaGabonGambiaGeorgiaGermanyGhanaGibraltarGreeceGreenlandGrenadaGuamGuatemalaGuineaGuinea-BissauGuyanaHaitiHondurasHungaryIcelandIndiaIndonesiaIranIraqIrelandIsraelItalyJamaicaJapanJordanKazakhstanKenyaKiribatiKuwaitKyrgyzstanLaosLatviaLebanonLesothoLiberiaLibyaLiechtensteinLithuaniaLuxembourgMacedoniaMadagascarMalawiMalaysiaMaldivesMaliMaltaMartiniqueMauritaniaMauritiusMexicoMoldovaMonacoMongoliaMontenegroMontserratMoroccoMozambiqueMyanmar
[Burma]NamibiaNauruNepalNetherlandsNew
ZealandNicaraguaNigerNigeriaNiueNorwayOmanPakistanPalauPanamaPapua New
GuineaParaguayPeruPhilippinesPolandPortugalPuerto
RicoQatarRomaniaRussiaRwandaSaint Kitts and NevisSaint LuciaSaint Vincent and
the GrenadinesSamoaSan MarinoSão Tomé and PríncipeSaudi
ArabiaSenegalSerbiaSerbia and MontenegroSeychellesSierra
LeoneSingaporeSlovakiaSloveniaSolomon IslandsSomaliaSouth AfricaSouth
KoreaSpainSri
LankaSudanSurinameSwazilandSwedenSwitzerlandSyriaTaiwanTajikistanTanzaniaThailandTimor-LesteTogoTokelauTongaTrinidad
and TobagoTunisiaTurkeyTurkmenistanTurks and Caicos
IslandsTuvaluUgandaUkraineUnited Arab EmiratesUnited KingdomUnited
StatesUruguayUzbekistanVanuatuVatican CityVenezuelaVietnamYemenZambiaZimbabwe
- Location - ▾
* - Location -
* Afghanistan
* Albania
* Algeria
* Andorra
* Angola
* Anguilla
* Antigua and Barbuda
* Argentina
* Armenia
* Aruba
* Australia
* Austria
* Azerbaijan
* Bahamas
* Bahrain
* Bangladesh
* Barbados
* Belarus
* Belgium
* Belize
* Benelux
* Benin
* Bermuda
* Bhutan
* Bolivia
* Bosnia and Herzegovina
* Botswana
* Brazil
* British Virgin Islands
* Brunei
* Bulgaria
* Burkina Faso
* Burundi
* Cambodia
* Cameroon
* Canada
* Cape Verde
* Cayman Islands
* Central African Republic
* Chad
* Chile
* China
* Colombia
* Comoros
* Congo - Brazzaville
* Cook Islands
* Costa Rica
* Côte dIvoire
* Croatia
* Cuba
* Cyprus
* Czech Republic
* Denmark
* Djibouti
* Dominica
* Dominican Republic
* Ecuador
* Egypt
* El Salvador
* Equatorial Guinea
* Eritrea
* Estonia
* Ethiopia
* Fiji
* Finland
* France
* French Guiana
* French Polynesia
* Gabon
* Gambia
* Georgia
* Germany
* Ghana
* Gibraltar
* Greece
* Greenland
* Grenada
* Guam
* Guatemala
* Guinea
* Guinea-Bissau
* Guyana
* Haiti
* Honduras
* Hungary
* Iceland
* India
* Indonesia
* Iran
* Iraq
* Ireland
* Israel
* Italy
* Jamaica
* Japan
* Jordan
* Kazakhstan
* Kenya
* Kiribati
* Kuwait
* Kyrgyzstan
* Laos
* Latvia
* Lebanon
* Lesotho
* Liberia
* Libya
* Liechtenstein
* Lithuania
* Luxembourg
* Macedonia
* Madagascar
* Malawi
* Malaysia
* Maldives
* Mali
* Malta
* Martinique
* Mauritania
* Mauritius
* Mexico
* Moldova
* Monaco
* Mongolia
* Montenegro
* Montserrat
* Morocco
* Mozambique
* Myanmar [Burma]
* Namibia
* Nauru
* Nepal
* Netherlands
* New Zealand
* Nicaragua
* Niger
* Nigeria
* Niue
* Norway
* Oman
* Pakistan
* Palau
* Panama
* Papua New Guinea
* Paraguay
* Peru
* Philippines
* Poland
* Portugal
* Puerto Rico
* Qatar
* Romania
* Russia
* Rwanda
* Saint Kitts and Nevis
* Saint Lucia
* Saint Vincent and the Grenadines
* Samoa
* San Marino
* São Tomé and Príncipe
* Saudi Arabia
* Senegal
* Serbia
* Serbia and Montenegro
* Seychelles
* Sierra Leone
* Singapore
* Slovakia
* Slovenia
* Solomon Islands
* Somalia
* South Africa
* South Korea
* Spain
* Sri Lanka
* Sudan
* Suriname
* Swaziland
* Sweden
* Switzerland
* Syria
* Taiwan
* Tajikistan
* Tanzania
* Thailand
* Timor-Leste
* Togo
* Tokelau
* Tonga
* Trinidad and Tobago
* Tunisia
* Turkey
* Turkmenistan
* Turks and Caicos Islands
* Tuvalu
* Uganda
* Ukraine
* United Arab Emirates
* United Kingdom
* United States
* Uruguay
* Uzbekistan
* Vanuatu
* Vatican City
* Venezuela
* Vietnam
* Yemen
* Zambia
* Zimbabwe
I accept that Mitek may send me information or contact me.
I prefer Mitek to not contact me.
33%
of respondents switched to another service due to an unsatisfactory resolution
after being hacked
77%
of respondents are satisfied after using biometrics on their smartphone or
tablet
83%
of organizations said they have made investments in improving consumer
authentication technology
“Companies have dual responsibilities in the face of mounting online threats:
reduce corporate risk and keep their customers safe and secure. Our research
confirms that consumers are ready to support – and in many cases prefer –
biometric identity authentication systems when they enhance online safety.”
Mark Child
Associate Research Director
--------------------------------------------------------------------------------
TOP THREE TAKEAWAYS FROM THE STUDY
1. Biometric users enjoy higher satisfaction than non-users for identity
authentication.
2. To provide top-notch digital trust and security, businesses must grasp
consumer needs in identity authentication solutions.
3. Educating consumers on biometrics is crucial to ease privacy and security
concerns, preventing the next wave of fraud.
Download complete IDC study
--------------------------------------------------------------------------------
METHODOLOGY
Mitek and IDC surveyed both businesses and consumers to assess the state of
biometric authentication – offerings by providers of online products and
services, and acceptance and adoption by consumers.
CUSTOMER SURVEY
* 1,045 Respondents
* USA, Canada, UK, Ireland
* Respondent age: 18-74 years (representative consumer sample)
* Completed in October 2023
BUSINESS SURVEY
* 300 Respondents
* USA, Canada, UK, Ireland
* Financial Services, Gambling & Gaming, Others
* Company Sizes: Small (50-99 employees), Medium (100-499), Large (500-999),
and Very Large (1000+)
* Completed in October 2023
--------------------------------------------------------------------------------
International Data Corporation (IDC) is the premier global provider of market
intelligence, advisory services, and events for the information technology,
telecommunications, and consumer technology markets.
With more than 1,300 analysts worldwide, IDC offers global, regional, and local
expertise on technology and industry opportunities and trends in over 110
countries. IDC’s analysis and insight help IT professionals, business
executives, and the investment community to make fact-based technology decisions
and to achieve their key business objectives.
Founded in 1964, IDC is a wholly-owned subsidiary of International Data Group
(IDG, Inc.), the world’s leading tech media, data, and marketing services
company.
Find out how companies & consumers are using biometrics today.
Download IDC InfoBrief
Unlock your digital future.
--------------------------------------------------------------------------------
NAVIGATION
* Solutions
* Products
* Identity verification platform
* Biometric authentication
* Mobile deposit
* Check fraud defender
* Technology
* Technology overview
* Mobile capture
* Identity verification
* Face liveness
* NFC authentication
* Check intelligence
* Use Cases
* Use cases
* Age verification
* Compliance (KYC)
* Customer onboarding
* Passwordless authentication
* Reusable identity
* Right to Work
* Sharing economy
* Industries
* Financial Institutions
* Fintech
* iGaming
* Lending
* Marketplace
* Travel
* Resources
* Resource library
* Blog
* Press releases
* Events & webinars
* Support
* In the news
* Guide: Modern KYC
* Innovators
* Company
* About us
* Careers
* Investor site
* Support
* Partners
* Contact us
--------------------------------------------------------------------------------
Copyright © 2024 Mitek Systems, Inc.
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