www.challengerinc.com Open in urlscan Pro
2620:12a:8000::3 Public Scan

Go To Rescan
Add Verdict Report

Submitted URL:
https://sales.challengerinc.com/t/101556/c/57c73bc5-4836-459b-8c42-b160b27ea0bf/%20NB2HI4DTHIXS653XO4XGG2DBNRWGK3THMVZGS3TDFZRW6...
Effective URL:
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OI...
Submission: On June 29 via manual (June 29th 2020, 3:14:24 pm UTC) from US

Summary HTTP 76 Redirects Links 4 Behaviour Indicators

Summary

This website contacted 21 IPs in 3 countries across 20 domains to perform 76 HTTP transactions. The main IP is 2620:12a:8000::3, located in United States and belongs to FASTLY, US. The main domain is www.challengerinc.com.
TLS certificate: Issued by Let's Encrypt Authority X3 on May 29th 2020. Valid for: 3 months.

This is the only time www.challengerinc.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 1	3.221.46.213 3.221.46.213	14618 (AMAZON-AES) (AMAZON-AES)
1 1	35.170.108.172 35.170.108.172	14618 (AMAZON-AES) (AMAZON-AES)
1 44	2620:12a:8000::3 2620:12a:8000::3	54113 (FASTLY) (FASTLY)
1	2a00:1450:400... 2a00:1450:4001:801::200a	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6811:ba49	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2606:4700::68... 2606:4700::6811:f1cc	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2606:4700::68... 2606:4700::6811:d2cc	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2a00:1450:400... 2a00:1450:4001:824::2008	15169 (GOOGLE) (GOOGLE)
1	2606:4700::68... 2606:4700::6810:5705	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	23.111.9.64 23.111.9.64	33438 (HIGHWINDS2) (HIGHWINDS2)
2	13.224.102.68 13.224.102.68	16509 (AMAZON-02) (AMAZON-02)
1	2606:4700::68... 2606:4700::6811:44b0	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	2606:4700::68... 2606:4700::6812:15bf	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	2606:4700::68... 2606:4700::6813:9408	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2 7	2a00:1450:400... 2a00:1450:4001:808::200e	15169 (GOOGLE) (GOOGLE)
1	172.217.18.98 172.217.18.98	15169 (GOOGLE) (GOOGLE)
1 1	3.211.164.222 3.211.164.222	14618 (AMAZON-AES) (AMAZON-AES)
1	34.107.224.119 34.107.224.119	15169 (GOOGLE) (GOOGLE)
2	3.224.117.67 3.224.117.67	14618 (AMAZON-AES) (AMAZON-AES)
2 2	2a00:1450:400... 2a00:1450:400c:c04::9c	15169 (GOOGLE) (GOOGLE)
2 3	2a00:1450:400... 2a00:1450:4001:821::2004	15169 (GOOGLE) (GOOGLE)
3	2a00:1450:400... 2a00:1450:4001:802::2003	15169 (GOOGLE) (GOOGLE)
1	2a00:1450:400... 2a00:1450:4001:821::2002	15169 (GOOGLE) (GOOGLE)
3	34.202.217.136 34.202.217.136	14618 (AMAZON-AES) (AMAZON-AES)
2	2606:4700::68... 2606:4700::6813:9a53	13335 (CLOUDFLAR...) (CLOUDFLARENET)
76	21

1 3.221.46.213 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-221-46-213.compute-1.amazonaws.com

sales.challengerinc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 35.170.108.172 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-35-170-108-172.compute-1.amazonaws.com

app.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

44 2620:12a:8000::3 (United States) 1 redirects

ASN54113 (FASTLY, US)

www.challengerinc.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:801::200a (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

fonts.googleapis.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:ba49 (United States)

ASN13335 (CLOUDFLARENET, US)

js.hsforms.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6811:f1cc (United States)

ASN13335 (CLOUDFLARENET, US)

cdn2.hubspot.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:d2cc (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-scripts.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:824::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6810:5705 (United States)

ASN13335 (CLOUDFLARENET, US)

forms.hsforms.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 23.111.9.64 (Phoenix, United States)

ASN33438 (HIGHWINDS2, US)

scout-cdn.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 13.224.102.68 (Seattle, United States)

ASN16509 (AMAZON-02, US)
PTR: server-13-224-102-68.zrh50.r.cloudfront.net

js.driftt.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6811:44b0 (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-analytics.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700::6812:15bf (United States)

ASN13335 (CLOUDFLARENET, US)

js.hs-banner.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6813:9408 (United States)

ASN13335 (CLOUDFLARENET, US)

script.crazyegg.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

7 2a00:1450:4001:808::200e (Frankfurt am Main, Germany) 2 redirects

ASN15169 (GOOGLE, US)

www.google-analytics.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 172.217.18.98 (United States)

ASN15169 (GOOGLE, US)
PTR: zrh04s05-in-f98.1e100.net

www.googleadservices.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 3.211.164.222 (Ashburn, United States) 1 redirects

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-211-164-222.compute-1.amazonaws.com

lat1429.d41.co	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 34.107.224.119 (United States)

ASN15169 (GOOGLE, US)
PTR: 119.224.107.34.bc.googleusercontent.com

so.rlcdn.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 3.224.117.67 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-3-224-117-67.compute-1.amazonaws.com

scout.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2a00:1450:400c:c04::9c (Brussels, Belgium) 2 redirects

ASN15169 (GOOGLE, US)

stats.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:821::2004 (Frankfurt am Main, Germany) 2 redirects

ASN15169 (GOOGLE, US)

www.google.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 2a00:1450:4001:802::2003 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.google.de	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:821::2002 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

googleads.g.doubleclick.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 34.202.217.136 (Ashburn, United States)

ASN14618 (AMAZON-AES, US)
PTR: ec2-34-202-217-136.compute-1.amazonaws.com

scout.us2.salesloft.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 2606:4700::6813:9a53 (United States)

ASN13335 (CLOUDFLARENET, US)

track.hubspot.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
45	challengerinc.com 2 redirects sales.challengerinc.com www.challengerinc.com	1 MB
7	google-analytics.com 2 redirects www.google-analytics.com	19 KB
7	salesloft.com 1 redirects app.salesloft.com scout-cdn.salesloft.com scout.salesloft.com scout.us2.salesloft.com	5 KB
3	google.de www.google.de	319 B
3	google.com 2 redirects www.google.com	483 B
3	doubleclick.net 2 redirects stats.g.doubleclick.net googleads.g.doubleclick.net	2 KB
2	hubspot.com track.hubspot.com	481 B
2	crazyegg.com script.crazyegg.com	22 KB
2	driftt.com js.driftt.com	45 KB
2	hubspot.net cdn2.hubspot.net	29 KB
1	rlcdn.com so.rlcdn.com	66 B
1	d41.co 1 redirects lat1429.d41.co	1014 B
1	googleadservices.com www.googleadservices.com	12 KB
1	hs-banner.com js.hs-banner.com	7 KB
1	hs-analytics.net js.hs-analytics.net	18 KB
1	hsforms.com forms.hsforms.com	5 KB
1	googletagmanager.com www.googletagmanager.com	38 KB
1	hs-scripts.com js.hs-scripts.com	839 B
1	hsforms.net js.hsforms.net	115 KB
1	googleapis.com fonts.googleapis.com	664 B
76	20

	Domain	Requested by
44	www.challengerinc.com	1 redirects www.challengerinc.com
7	www.google-analytics.com	2 redirects www.googletagmanager.com www.challengerinc.com
3	scout.us2.salesloft.com	www.challengerinc.com
3	www.google.de	www.challengerinc.com
3	www.google.com	2 redirects www.challengerinc.com
2	track.hubspot.com
2	stats.g.doubleclick.net	2 redirects
2	scout.salesloft.com	scout-cdn.salesloft.com
2	script.crazyegg.com	www.googletagmanager.com script.crazyegg.com
2	js.driftt.com	www.challengerinc.com js.driftt.com
2	cdn2.hubspot.net	www.challengerinc.com
1	googleads.g.doubleclick.net	www.googleadservices.com
1	so.rlcdn.com	www.challengerinc.com
1	lat1429.d41.co	1 redirects
1	www.googleadservices.com	www.googletagmanager.com
1	js.hs-banner.com	js.hs-scripts.com
1	js.hs-analytics.net	js.hs-scripts.com
1	scout-cdn.salesloft.com	www.challengerinc.com
1	forms.hsforms.com	js.hsforms.net
1	www.googletagmanager.com	www.challengerinc.com
1	js.hs-scripts.com	www.challengerinc.com
1	js.hsforms.net	www.challengerinc.com
1	fonts.googleapis.com	www.challengerinc.com
1	app.salesloft.com	1 redirects
1	sales.challengerinc.com	1 redirects
76	25

This site contains links to these domains. Also see Links.

Domain
portal.challengerinc.com
www.linkedin.com
www.instagram.com
twitter.com

Subject Issuer	Validity	Valid
careers.challengerinc.com Let's Encrypt Authority X3	`2020-05-29` - `2020-08-27`	3 months	crt.sh
upload.video.google.com GTS CA 1O1	`2020-06-10` - `2020-09-02`	3 months	crt.sh
sni.cloudflaressl.com CloudFlare Inc ECC CA-2	`2020-04-07` - `2020-10-09`	6 months	crt.sh
hubspot.net CloudFlare Inc ECC CA-2	`2020-03-16` - `2020-10-09`	7 months	crt.sh
*.google-analytics.com GTS CA 1O1	`2020-06-10` - `2020-09-02`	3 months	crt.sh
salesloft.com Sectigo RSA Domain Validation Secure Server CA	`2020-01-23` - `2021-03-23`	a year	crt.sh
drift.com Amazon	`2019-10-03` - `2020-11-03`	a year	crt.sh
www.googleadservices.com GTS CA 1O1	`2020-06-10` - `2020-09-02`	3 months	crt.sh
*.rlcdn.com Sectigo RSA Domain Validation Secure Server CA	`2020-04-14` - `2021-04-23`	a year	crt.sh
www.google.de GTS CA 1O1	`2020-06-10` - `2020-09-02`	3 months	crt.sh
*.g.doubleclick.net GTS CA 1O1	`2020-06-10` - `2020-09-02`	3 months	crt.sh
www.google.com GTS CA 1O1	`2020-06-10` - `2020-09-02`	3 months	crt.sh
hubspot.com CloudFlare Inc ECC CA-2	`2020-05-15` - `2020-10-09`	5 months	crt.sh

This page contains 2 frames:

Primary Page: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
Frame ID: D193CF6DF2585D195880334A2DA986D2
Requests: 75 HTTP requests in this frame

Frame: https://js.driftt.com/deploy/assets/index.html
Frame ID: 747355DB946D64D16AAD6472277A42B5
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page URL History Show full URLs

https://sales.challengerinc.com/t/101556/c/57c73bc5-4836-459b-8c42-b160b27ea0bf/%20NB2HI4DTHIXS653XO4XGG2DBN... HTTP 302
https://app.salesloft.com/t/101556/c/57c73bc5-4836-459b-8c42-b160b27ea0bf/%20NB2HI4DTHIXS653XO4XGG2DBN... HTTP 302
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not?sbr... HTTP 301
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sb... Page URL

Detected technologies

WordPress (CMS) Expand

Overall confidence: 100%
Detected patterns

html /<link rel=["']stylesheet["'] [^>]+\/wp-(?:content|includes)\//i
script /\/wp-(?:content|includes)\//i
headers link /rel="https:\/\/api\.w\.org\/"/i
html /<!-- This site is optimized with the Yoast (?:WordPress )?SEO plugin v([\d.]+) -/i

PHP (Programming Languages) Expand

Overall confidence: 100%
Detected patterns

html /<link rel=["']stylesheet["'] [^>]+\/wp-(?:content|includes)\//i
script /\/wp-(?:content|includes)\//i
headers link /rel="https:\/\/api\.w\.org\/"/i
html /<!-- This site is optimized with the Yoast (?:WordPress )?SEO plugin v([\d.]+) -/i

MySQL (Databases) Expand

Overall confidence: 100%
Detected patterns

html /<link rel=["']stylesheet["'] [^>]+\/wp-(?:content|includes)\//i
script /\/wp-(?:content|includes)\//i
headers link /rel="https:\/\/api\.w\.org\/"/i
html /<!-- This site is optimized with the Yoast (?:WordPress )?SEO plugin v([\d.]+) -/i

Nginx (Web Servers) Expand

Overall confidence: 100%
Detected patterns

headers server /nginx(?:\/([\d.]+))?/i

Varnish (Cache Tools) Expand

Overall confidence: 100%
Detected patterns

headers via /varnish(?: $Varnish\/([\d.]+)$)?/i

Yoast SEO (SEO) Expand

Overall confidence: 100%
Detected patterns

html /<!-- This site is optimized with the Yoast (?:WordPress )?SEO plugin v([\d.]+) -/i

Crazy Egg (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /script\.crazyegg\.com\/pages\/scripts\/\d+\/\d+\.js/i

Google Analytics (Analytics) Expand

Overall confidence: 100%
Detected patterns

script /google-analytics\.com\/(?:ga|urchin|analytics)\.js/i

Google Font API (Font Scripts) Expand

Overall confidence: 100%
Detected patterns

html /<link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com/i

Page Statistics

76
Requests

100 %
HTTPS

64 %
IPv6

20
Domains

25
Subdomains

21
IPs

3
Countries

1583 kB
Transfer

3195 kB
Size

12
Cookies

4 Outgoing links

These are links going to different origins than the main page.

URL: https://portal.challengerinc.com/#/login
Title: Client Login

Search URL Search Domain Scan URL

URL: https://www.linkedin.com/company/challengerinc/

Search URL Search Domain Scan URL

URL: https://www.instagram.com/challenger_inc/

Search URL Search Domain Scan URL

URL: https://twitter.com/_challengerinc

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://sales.challengerinc.com/t/101556/c/57c73bc5-4836-459b-8c42-b160b27ea0bf/%20NB2HI4DTHIXS653XO4XGG2DBNRWGK3THMVZGS3TDFZRW63JPMJWG6ZZPPFXXKLLUNBUW42ZNPFXXK4RN%20MN2XG5DPNVSXELLTMVZHM2LDMUWWS4ZNMFXC2ZLGMZXXE5DMMVZXGLLFPBYGK4TJMVXGGZJNNF2HGLLO%20N52D643COJRT2MLJPIYUMMDWFVDU4U3WLBTDKT2JMNUEQQKYO4STGRBFGNCCKMRUHFBWKLKDPB3ECVBU%20KRTXGZKHO5XUK6LLJR3SKM2EEUZUI===/www-challengerinc-com-blog-you-think-your-custo%20mer-service-is-an-effortless HTTP 302
https://app.salesloft.com/t/101556/c/57c73bc5-4836-459b-8c42-b160b27ea0bf/%20NB2HI4DTHIXS653XO4XGG2DBNRWGK3THMVZGS3TDFZRW63JPMJWG6ZZPPFXXKLLUNBUW42ZNPFXXK4RN%20MN2XG5DPNVSXELLTMVZHM2LDMUWWS4ZNMFXC2ZLGMZXXE5DMMVZXGLLFPBYGK4TJMVXGGZJNNF2HGLLO%20N52D643COJRT2MLJPIYUMMDWFVDU4U3WLBTDKT2JMNUEQQKYO4STGRBFGNCCKMRUHFBWKLKDPB3ECVBU%20KRTXGZKHO5XUK6LLJR3SKM2EEUZUI===/www-challengerinc-com-blog-you-think-your-custo%20mer-service-is-an-effortless HTTP 302
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D HTTP 301
https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 56

https://lat1429.d41.co/sync/img?req=lat1429&cust=357&p1=&p2=&p3= HTTP 302
https://so.rlcdn.com/400906.gif?cparams=cparams%3D1a963e080c854f398a7c4c9092c7ece6-bf5e5de04e364f5299255809ac5adc67-2-357

Request Chain 58

https://www.google-analytics.com/r/collect?v=1&_v=j83&a=874416123&t=pageview&_s=1&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&_u=YEBAAEAB~&jid=1017237961&gjid=1140757142&cid=701318081.1593443647&tid=UA-124671756-1&_gid=1614850676.1593443647&_r=1&gtm=2wg6h1M676BJB&z=743426311 HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-124671756-1&cid=701318081.1593443647&jid=1017237961&_gid=1614850676.1593443647&gjid=1140757142&_v=j83&z=743426311 HTTP 302
https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=1017237961&_v=j83&z=743426311 HTTP 302
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=1017237961&_v=j83&z=743426311&slf_rd=1&random=1090443901

Request Chain 69

https://www.google-analytics.com/r/collect?v=1&_v=j83&a=874416123&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Drift%20Widget&ea=Playbook%20Fired&el=Playbook%20ID%3A%201807625&_u=aHDAAEAB~&jid=813226689&gjid=968110336&cid=701318081.1593443647&tid=UA-124671756-1&_gid=1614850676.1593443647&_r=1&gtm=2wg6h1M676BJB&z=689934101 HTTP 302
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_gid=1614850676.1593443647&gjid=968110336&_v=j83&z=689934101 HTTP 302
https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_v=j83&z=689934101 HTTP 302
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_v=j83&z=689934101&slf_rd=1&random=4082391258

76 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request / Show response
www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/
Redirect Chain

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expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/javascript
cache-control: max-age=300, public
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GET
H2 200 4808822.js Show response
js.hs-banner.com/ 22 KB
7 KB 43ms
19ms Script
text/javascript 2606:4700::6812:15bf
CLOUDFLARENET

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Full URL: https://js.hs-banner.com/4808822.js
Requested by: Host: js.hs-scripts.com
URL: https://js.hs-scripts.com/4808822.js?integration=WordPress
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 2606:4700::6812:15bf , United States, ASN13335 (CLOUDFLARENET, US),
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Request headers

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Response headers

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server: cloudflare
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vary: Accept-Encoding
access-control-allow-methods: GET, OPTIONS, PUT, POST, DELETE, PATCH, HEAD
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GET
H2 200 8029.js Show response
script.crazyegg.com/pages/scripts/0090/ 4 KB
2 KB 40ms
15ms Script
text/javascript 2606:4700::6813:9408
CLOUDFLARENET

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Full URL: https://script.crazyegg.com/pages/scripts/0090/8029.js?442623
Requested by: Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-M676BJB
Protocol: H2
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Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
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Response headers

date: Mon, 29 Jun 2020 15:14:06 GMT
content-encoding: gzip
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age: 3755
cf-polished: origSize=4167
status: 200
cf-request-id: 03a23d95ba000005dca6023200000001
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server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
vary: Accept-Encoding
content-type: text/javascript
access-control-allow-origin: *
cache-control: max-age=300
cf-ray: 5ab098692a1505dc-FRA
cf-bgj: minify

GET
H2 200 analytics.js Show response
www.google-analytics.com/ 45 KB
18 KB 7ms
6ms Script
text/javascript 2a00:1450:4001:808::200e
GOOGLE

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Full URL

https://www.google-analytics.com/analytics.js

Requested by

Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-M676BJB

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Response headers

strict-transport-security: max-age=10886400; includeSubDomains; preload
content-encoding: gzip
x-content-type-options: nosniff
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expires: Mon, 29 Jun 2020 16:56:19 GMT

GET
H2 200 conversion_async.js Show response
www.googleadservices.com/pagead/ 29 KB
12 KB 111ms
44ms Script
text/javascript 172.217.18.98
GOOGLE

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https://www.googleadservices.com/pagead/conversion_async.js

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Host: www.googletagmanager.com
URL: https://www.googletagmanager.com/gtm.js?id=GTM-M676BJB

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Software

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Response headers

date: Mon, 29 Jun 2020 15:14:06 GMT
content-encoding: gzip
x-content-type-options: nosniff
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vary: Accept-Encoding
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cache-control: private, max-age=3600
timing-allow-origin: *
expires: Mon, 29 Jun 2020 15:14:06 GMT

GET
H2

451

400906.gif
so.rlcdn.com/
Redirect Chain

https://lat1429.d41.co/sync/img?req=lat1429&cust=357&p1=&p2=&p3=
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66 B

198ms
139ms

Image
text/plain

34.107.224.119
GOOGLE

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Full URL: https://so.rlcdn.com/400906.gif?cparams=cparams%3D1a963e080c854f398a7c4c9092c7ece6-bf5e5de04e364f5299255809ac5adc67-2-357
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Protocol: H2
Security: TLS 1.3, , AES_128_GCM
Server: 34.107.224.119 , United States, ASN15169 (GOOGLE, US),
Reverse DNS: 119.224.107.34.bc.googleusercontent.com
Software: /
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Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
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Response headers

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date: Mon, 29 Jun 2020 15:14:07 GMT
via: 1.1 google
alt-svc: clear
content-length: 0

Redirect headers

Pragma: no-cache
Date: Mon, 29 Jun 2020 15:14:07 GMT
Strict-Transport-Security: max-age=31536000; includeSubDomains
Referrer-Policy: no-referrer-when-downgrade
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X-Frame-Options: SAMEORIGIN
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GET
H2 200 r Show response
scout.salesloft.com/ 41 B
407 B 332ms
102ms XHR
application/json 3.224.117.67
AMAZON-AES

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Full URL

https://scout.salesloft.com/r?tid=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0IjoxMDE1NTZ9.JJpUQphaFqJzZOxTkraxPJEmeKFyMOKJLobjcj8eHlg

Requested by

Host: scout-cdn.salesloft.com
URL: https://scout-cdn.salesloft.com/sl.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 29 Jun 2020 15:14:07 GMT
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GET
H2

200

ga-audiences
www.google.de/ads/
Redirect Chain

https://www.google-analytics.com/r/collect?v=1&_v=j83&a=874416123&t=pageview&_s=1&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not...
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https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=1017237961&_v=j83&z=743426311&slf_rd=1&random=1090443901

42 B
106 B

18ms
17ms

Image
image/gif

2a00:1450:4001:802::2003
GOOGLE

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Full URL

https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=1017237961&_v=j83&z=743426311&slf_rd=1&random=1090443901

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

Name	Value
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Request headers

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Response headers

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date: Mon, 29 Jun 2020 15:14:07 GMT
x-content-type-options: nosniff
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Redirect headers

pragma: no-cache
date: Mon, 29 Jun 2020 15:14:07 GMT
x-content-type-options: nosniff
server: cafe
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content-length: 0
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 collect
www.google-analytics.com/ 35 B
98 B 7ms
6ms Image
image/gif 2a00:1450:4001:808::200e
GOOGLE

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Full URL

https://www.google-analytics.com/collect?v=1&_v=j83&a=874416123&t=event&ni=0&_s=1&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=BlogPages&ea=ViewBlog&el=BlogPage_Views&_u=YEDAAEAB~&jid=&gjid=&cid=701318081.1593443647&tid=UA-124671756-1&_gid=1614850676.1593443647&gtm=2wg6h1M676BJB&z=388600898

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

Name	Value
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Request headers

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Response headers

pragma: no-cache
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x-content-type-options: nosniff
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content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 11.1.45.js Show response
script.crazyegg.com/pages/versioned/common-scripts/ 63 KB
21 KB 13ms
12ms Script
text/javascript 2606:4700::6813:9408
CLOUDFLARENET

General

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Show headers Download Go to

Full URL: https://script.crazyegg.com/pages/versioned/common-scripts/11.1.45.js
Requested by: Host: script.crazyegg.com
URL: https://script.crazyegg.com/pages/scripts/0090/8029.js?442623
Protocol: H2
Security: TLS 1.3, , AES_128_GCM
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Reverse DNS
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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 29 Jun 2020 15:14:07 GMT
content-encoding: gzip
cf-cache-status: HIT
age: 5668
cf-polished: origSize=64781
status: 200
cf-request-id: 03a23d962f000005dca602c200000001
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content-type: text/javascript
access-control-allow-origin: *
cache-control: public, max-age=31536000
cf-ray: 5ab09869eca905dc-FRA
cf-bgj: minify

GET
H2 200 / Show response
googleads.g.doubleclick.net/pagead/viewthroughconversion/772804204/ 3 KB
1 KB 18ms
18ms Script
text/javascript 2a00:1450:4001:821::2002
GOOGLE

General

Check archive.org

Show headers Download Go to

Full URL

https://googleads.g.doubleclick.net/pagead/viewthroughconversion/772804204/?random=1593443647029&cv=9&fst=1593443647029&num=1&guid=ON&resp=GooglemKTybQhCsO&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=120&u_java=false&u_nplug=0&u_nmime=0&gtm=2wg6h1&sendb=1&ig=1&frm=0&url=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&tiba=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&hn=www.googleadservices.com&async=1&rfmt=3&fmt=4

Requested by

Host: www.googleadservices.com
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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:821::2002 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Response headers

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date: Mon, 29 Jun 2020 15:14:07 GMT
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x-content-type-options: nosniff
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timing-allow-origin: *
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content-length: 1138
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expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.com/pagead/1p-user-list/772804204/ 42 B
119 B 20ms
19ms Image
image/gif 2a00:1450:4001:821::2004
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.com/pagead/1p-user-list/772804204/?random=1593443647029&cv=9&fst=1593442800000&num=1&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=120&u_java=false&u_nplug=0&u_nmime=0&gtm=2wg6h1&sendb=1&frm=0&url=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&tiba=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&async=1&fmt=3&is_vtc=1&random=4265020280&resp=GooglemKTybQhCsO&rmt_tld=0&ipr=y

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Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:821::2004 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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date: Mon, 29 Jun 2020 15:14:07 GMT
x-content-type-options: nosniff
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p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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content-security-policy: script-src 'none'; object-src 'none'
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content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 /
www.google.de/pagead/1p-user-list/772804204/ 42 B
107 B 21ms
20ms Image
image/gif 2a00:1450:4001:802::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/pagead/1p-user-list/772804204/?random=1593443647029&cv=9&fst=1593442800000&num=1&guid=ON&u_h=1200&u_w=1600&u_ah=1200&u_aw=1600&u_cd=24&u_his=2&u_tz=120&u_java=false&u_nplug=0&u_nmime=0&gtm=2wg6h1&sendb=1&frm=0&url=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&tiba=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&async=1&fmt=3&is_vtc=1&random=4265020280&resp=GooglemKTybQhCsO&rmt_tld=1&ipr=y

Requested by

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

cafe /

Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

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date: Mon, 29 Jun 2020 15:14:07 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
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content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 i Show response
scout.salesloft.com/ 48 B
514 B 115ms
112ms XHR
application/json 3.224.117.67
AMAZON-AES

General

Check archive.org

Show headers Download Go to

Full URL

https://scout.salesloft.com/i

Requested by

Host: scout-cdn.salesloft.com
URL: https://scout-cdn.salesloft.com/sl.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

3.224.117.67 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

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Software

Resource Hash

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Security Headers

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Response headers

date: Mon, 29 Jun 2020 15:14:07 GMT
status: 200
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
access-control-allow-methods: GET
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content-length: 48
x-request-id: e93972bab675cabddbfd484ca192ea89

GET
H2 200 s
scout.us2.salesloft.com/ 42 B
356 B 298ms
98ms Image
image/gif 34.202.217.136
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://scout.us2.salesloft.com/s?type=landed&hitId=93218280&rand=159429372&monitorResolution=1600x1200&viewportResolution=1600x1200&pageTitle=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&url=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&sessionCount=1&hasWS=true&time=455&userAgent=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&sli=1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&guid=026cdeb1-90db-4a62-aebd-07c85124f887&tid=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0IjoxMDE1NTZ9.JJpUQphaFqJzZOxTkraxPJEmeKFyMOKJLobjcj8eHlg

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Protocol

Security

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Server

34.202.217.136 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-202-217-136.compute-1.amazonaws.com

Software

Resource Hash

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Security Headers

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Request headers

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Response headers

date: Mon, 29 Jun 2020 15:14:07 GMT
status: 200
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
content-type: image/gif; charset=utf-8
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x-request-id: a78511ae48ce39d34014abcafe0be802

GET
H2 200 __ptq.gif
track.hubspot.com/ 45 B
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30ms Image
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CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://track.hubspot.com/__ptq.gif?k=15&fi=3ad89dd5-aac1-40da-951e-734d4c7828b6&fci=ca3709ab-2267-4d71-9afe-a80908741b00&ft=0&sd=1600x1200&cd=24-bit&cs=UTF-8&ln=en-us&bfp=2017058934&v=1.1&a=4808822&ct=blog-post&rcu=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F&pu=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&t=You+Think+Your+Customer+Service+is+an+Effortless+Experience%3F+It%27s+Not.+-+Challenger&cts=1593443647655&vi=419945731972f1182fbd02456272bb32&nc=true&u=168260734.419945731972f1182fbd02456272bb32.1593443647645.1593443647645.1593443647645.1&b=168260734.1.1593443647645

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

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Reverse DNS

Software

cloudflare /

Resource Hash

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Security Headers

Name	Value
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Request headers

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Response headers

cf-ray: 5ab0986dee6bc27c-FRA
date: Mon, 29 Jun 2020 15:14:07 GMT
cf-cache-status: DYNAMIC
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
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p3p: CP="NOI CUR ADM OUR NOR STA NID"
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cf-request-id: 03a23d98af0000c27c79843200000001
x-robots-tag: none

GET
H2 200 __ptq.gif
track.hubspot.com/ 45 B
352 B 25ms
24ms Image
image/gif 2606:4700::6813:9a53
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://track.hubspot.com/__ptq.gif?k=1&sd=1600x1200&cd=24-bit&cs=UTF-8&ln=en-us&bfp=2017058934&v=1.1&a=4808822&ct=blog-post&rcu=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F&pu=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&t=You+Think+Your+Customer+Service+is+an+Effortless+Experience%3F+It%27s+Not.+-+Challenger&cts=1593443647657&vi=419945731972f1182fbd02456272bb32&nc=true&u=168260734.419945731972f1182fbd02456272bb32.1593443647645.1593443647645.1593443647645.1&b=168260734.1.1593443647645

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6813:9a53 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

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Resource Hash

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Security Headers

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Request headers

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User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

cf-ray: 5ab0986dee6cc27c-FRA
date: Mon, 29 Jun 2020 15:14:07 GMT
cf-cache-status: DYNAMIC
server: cloudflare
expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
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p3p: CP="NOI CUR ADM OUR NOR STA NID"
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content-type: image/gif
content-length: 45
cf-request-id: 03a23d98af0000c27c79844200000001
x-robots-tag: none

GET
H2 200 index.html
js.driftt.com/deploy/assets/ Frame 7473 0
0 43ms
43ms Document
text/html 13.224.102.68
AMAZON-02

General

Check archive.org

Show headers Download Go to

Full URL

https://js.driftt.com/deploy/assets/index.html

Requested by

Host: js.driftt.com
URL: https://js.driftt.com/include/1593443700000/mk6kpyvm3zxy.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

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Reverse DNS

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Software

nginx /

Resource Hash

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains

Request headers

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sec-fetch-mode: navigate
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Response headers

status: 200
content-type: text/html; charset=utf-8
content-length: 894
server: nginx
last-modified: Tue, 23 Jun 2020 20:24:24 GMT
x-amz-server-side-encryption: AES256
accept-ranges: bytes
access-control-allow-origin: *
access-control-allow-credentials: true
access-control-allow-methods: GET, POST, OPTIONS
access-control-allow-headers: DNT,X-CustomHeader,Keep-Alive,User-Agent,X-Requested-With,If-Modified-Since,Cache-Control,Content-Type
strict-transport-security: max-age=31536000; includeSubDomains
date: Mon, 29 Jun 2020 15:14:07 GMT
etag: "920cf78ffbbdf168516c2d4ce0a4eeac"
cache-control: max-age=10
x-cache: Hit from cloudfront
via: 1.1 a63182cf51dce7998774e112bf9ee7c6.cloudfront.net (CloudFront)
x-amz-cf-pop: ZRH50-C1
x-amz-cf-id: Eg-WD_4ftQ21AD_Op3fRjmCb9TXvSI8gHO2NItjEkLHQ-RIY1n0WpQ==

GET
H2

200

ga-audiences
www.google.de/ads/
Redirect Chain

https://www.google-analytics.com/r/collect?v=1&_v=j83&a=874416123&t=event&ni=1&_s=2&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-n...
https://stats.g.doubleclick.net/r/collect?v=1&aip=1&t=dc&_r=3&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_gid=1614850676.1593443647&gjid=968110336&_v=j83&z=689934101
https://www.google.com/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_v=j83&z=689934101
https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_v=j83&z=689934101&slf_rd=1&random=4082391258

42 B
106 B

17ms
17ms

Image
image/gif

2a00:1450:4001:802::2003
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_v=j83&z=689934101&slf_rd=1&random=4082391258

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:802::2003 Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

cafe /

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
X-Content-Type-Options	nosniff
X-Xss-Protection	0

Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Mon, 29 Jun 2020 15:14:11 GMT
x-content-type-options: nosniff
server: cafe
timing-allow-origin: *
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 200
cache-control: no-cache, no-store, must-revalidate
content-type: image/gif
alt-svc: h3-27=":443"; ma=2592000,h3-25=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 42
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

Redirect headers

pragma: no-cache
date: Mon, 29 Jun 2020 15:14:11 GMT
x-content-type-options: nosniff
server: cafe
p3p: policyref="https://www.googleadservices.com/pagead/p3p.xml", CP="NOI DEV PSA PSD IVA IVD OTP OUR OTR IND OTC"
status: 302
content-type: text/html; charset=UTF-8
location: https://www.google.de/ads/ga-audiences?v=1&aip=1&t=sr&_r=4&tid=UA-124671756-1&cid=701318081.1593443647&jid=813226689&_v=j83&z=689934101&slf_rd=1&random=4082391258
cache-control: no-cache, no-store, must-revalidate
timing-allow-origin: *
alt-svc: h3-27=":443"; ma=2592000,h3-25=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 0
x-xss-protection: 0
expires: Fri, 01 Jan 1990 00:00:00 GMT

GET
H2 200 collect
www.google-analytics.com/ 35 B
99 B 6ms
6ms Image
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j83&a=874416123&t=event&ni=1&_s=3&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Drift%20Widget&ea=Message%20Received&el=Playbook%20ID%3A%201807625&_u=aHDAAEAB~&jid=&gjid=&cid=701318081.1593443647&tid=UA-124671756-1&_gid=1614850676.1593443647&gtm=2wg6h1M676BJB&z=500572072

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 11 Jun 2020 05:42:53 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 1589478
status: 200
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
alt-svc: h3-27=":443"; ma=2592000,h3-25=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 collect
www.google-analytics.com/ 35 B
92 B 6ms
6ms Image
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j83&a=874416123&t=event&ni=1&_s=4&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Drift%20Widget&ea=Message%20Received&el=Playbook%20ID%3A%201807625&_u=aHDAAEAB~&jid=&gjid=&cid=701318081.1593443647&tid=UA-124671756-1&_gid=1614850676.1593443647&gtm=2wg6h1M676BJB&z=1242358576

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 11 Jun 2020 05:42:53 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 1589478
status: 200
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
alt-svc: h3-27=":443"; ma=2592000,h3-25=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 collect
www.google-analytics.com/ 35 B
92 B 6ms
6ms Image
image/gif 2a00:1450:4001:808::200e
GOOGLE

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://www.google-analytics.com/collect?v=1&_v=j83&a=874416123&t=event&ni=1&_s=5&dl=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&ul=en-us&de=UTF-8&dt=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&sd=24-bit&sr=1600x1200&vp=1600x1200&je=0&ec=Drift%20Widget&ea=Message%20Received&el=Playbook%20ID%3A%201807625&_u=aHDAAEAB~&jid=&gjid=&cid=701318081.1593443647&tid=UA-124671756-1&_gid=1614850676.1593443647&gtm=2wg6h1M676BJB&z=2088276925

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2a00:1450:4001:808::200e Frankfurt am Main, Germany, ASN15169 (GOOGLE, US),

Reverse DNS

Software

Golfe2 /

Resource Hash

8337212354871836e6763a41e615916c89bac5b3f1f0adf60ba43c7c806e1015

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

pragma: no-cache
date: Thu, 11 Jun 2020 05:42:53 GMT
x-content-type-options: nosniff
last-modified: Sun, 17 May 1998 03:00:00 GMT
server: Golfe2
age: 1589478
status: 200
content-type: image/gif
access-control-allow-origin: *
cache-control: no-cache, no-store, must-revalidate
alt-svc: h3-27=":443"; ma=2592000,h3-25=":443"; ma=2592000,h3-T050=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
content-length: 35
expires: Mon, 01 Jan 1990 00:00:00 GMT

GET
H2 200 s
scout.us2.salesloft.com/ 42 B
356 B 99ms
99ms Image
image/gif 34.202.217.136
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://scout.us2.salesloft.com/s?type=tick&hitId=93218280&rand=1145162906&monitorResolution=1600x1200&viewportResolution=1600x1200&pageTitle=You%20Think%20Your%20Customer%20Service%20is%20an%20Effortless%20Experience%3F%20It%27s%20Not.%20-%20Challenger&url=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&sessionCount=2&hasWS=true&time=5455&userAgent=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&sli=1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&guid=026cdeb1-90db-4a62-aebd-07c85124f887&tid=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0IjoxMDE1NTZ9.JJpUQphaFqJzZOxTkraxPJEmeKFyMOKJLobjcj8eHlg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.202.217.136 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-202-217-136.compute-1.amazonaws.com

Software

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains

Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 29 Jun 2020 15:14:12 GMT
status: 200
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
content-type: image/gif; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers
cache-control: max-age=0, private, must-revalidate
access-control-allow-credentials: true
content-length: 42
x-request-id: aa8825dd58315fdefa6398464d96031f

GET
H2 200 s
scout.us2.salesloft.com/ 42 B
356 B 100ms
100ms Image
image/gif 34.202.217.136
AMAZON-AES

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://scout.us2.salesloft.com/s?type=tick&hitId=93218280&rand=1034887296&monitorResolution=1600x1200&viewportResolution=1600x1200&pageTitle=(2)%20New%20Messages!&url=https%3A%2F%2Fwww.challengerinc.com%2Fblog%2Fyou-think-your-customer-service-is-an-effortless-experience-its-not%2F%3Fsbrc%3D1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&sessionCount=3&hasWS=true&time=10455&userAgent=Mozilla%2F5.0%20(Macintosh%3B%20Intel%20Mac%20OS%20X%2010_14_5)%20AppleWebKit%2F537.36%20(KHTML%2C%20like%20Gecko)%20Chrome%2F83.0.4103.61%20Safari%2F537.36&sli=1iz1F0v-GNSvXf5OIchHAXw%253D%253D%25249Ce-CxvAT4TgseGwoEykLw%253D%253D&guid=026cdeb1-90db-4a62-aebd-07c85124f887&tid=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ0IjoxMDE1NTZ9.JJpUQphaFqJzZOxTkraxPJEmeKFyMOKJLobjcj8eHlg

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_128_GCM

Server

34.202.217.136 Ashburn, United States, ASN14618 (AMAZON-AES, US),

Reverse DNS

ec2-34-202-217-136.compute-1.amazonaws.com

Software

Resource Hash

ef1955ae757c8b966c83248350331bd3a30f658ced11f387f8ebf05ab3368629

Security Headers

Name	Value
Strict-Transport-Security	max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains

Request headers

Referer: https://www.challengerinc.com/blog/you-think-your-customer-service-is-an-effortless-experience-its-not/?sbrc=1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D
User-Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_14_5) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/83.0.4103.61 Safari/537.36

Response headers

date: Mon, 29 Jun 2020 15:14:17 GMT
status: 200
strict-transport-security: max-age=15724800; includeSubDomains, max-age=31536000; includeSubDomains
content-type: image/gif; charset=utf-8
access-control-allow-origin: *
access-control-expose-headers
cache-control: max-age=0, private, must-revalidate
access-control-allow-credentials: true
content-length: 42
x-request-id: c7e2223325c08a98ec50f4f4c8996b8b

Verdicts & Comments Add Verdict or Comment

81 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

12 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
.challengerinc.com/	1970-01-19 10:37:25	Name: __hssc Value: 168260734.1.1593443647645
www.challengerinc.com/	1970-01-20 04:08:35	Name: driftt_aid Value: c32d1034-79d9-4356-b56b-801ea2ae79af
www.challengerinc.com/	1970-01-19 10:47:28	Name: slireg Value: https://scout.us2.salesloft.com
.challengerinc.com/	1970-01-19 19:58:59	Name: hubspotutk Value: 419945731972f1182fbd02456272bb32
www.challengerinc.com/	1970-01-21 06:25:23	Name: sliguid Value: 026cdeb1-90db-4a62-aebd-07c85124f887
.challengerinc.com/	1970-01-19 10:37:23	Name: _gat_UA-124671756-1 Value: 1
www.challengerinc.com/	1970-01-21 06:25:23	Name: slirequested Value: true
.challengerinc.com/	1970-01-19 10:38:50	Name: _gid Value: GA1.2.1614850676.1593443647
.challengerinc.com/	1970-01-19 19:58:59	Name: __hstc Value: 168260734.419945731972f1182fbd02456272bb32.1593443647645.1593443647645.1593443647645.1
.challengerinc.com/	1970-01-20 04:08:35	Name: _ga Value: GA1.2.701318081.1593443647
.challengerinc.com/	1969-12-31 23:59:59	Name: __hssrc Value: 1
www.challengerinc.com/	1970-01-19 11:20:35	Name: sli_token Value: 1iz1F0v-GNSvXf5OIchHAXw%3D%3D%249Ce-CxvAT4TgseGwoEykLw%3D%3D

2 Console Messages

A page may trigger messages to the console to be logged. These are often error messages about being unable to load a resource or execute a piece of JavaScript. Sometimes they also provide insight into the technology behind a website.

Source	Level	URL Text
console-api	log	URL: https://www.challengerinc.com/wp-includes/js/jquery/jquery-migrate.min.js?ver=1.4.1(Line 2) Message: JQMIGRATE: Migrate is installed, version 1.4.1
console-api	log	URL: https://www.challengerinc.com/wp-content/themes/challenger/assets/js/main.js?ver=5.4.2(Line 446) Message: 0

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Strict-Transport-Security	max-age=300

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

app.salesloft.com
cdn2.hubspot.net
fonts.googleapis.com
forms.hsforms.com
googleads.g.doubleclick.net
js.driftt.com
js.hs-analytics.net
js.hs-banner.com
js.hs-scripts.com
js.hsforms.net
lat1429.d41.co
sales.challengerinc.com
scout-cdn.salesloft.com
scout.salesloft.com
scout.us2.salesloft.com
script.crazyegg.com
so.rlcdn.com
stats.g.doubleclick.net
track.hubspot.com
www.challengerinc.com
www.google-analytics.com
www.google.com
www.google.de
www.googleadservices.com
www.googletagmanager.com
13.224.102.68
172.217.18.98
23.111.9.64
2606:4700::6810:5705
2606:4700::6811:44b0
2606:4700::6811:ba49
2606:4700::6811:d2cc
2606:4700::6811:f1cc
2606:4700::6812:15bf
2606:4700::6813:9408
2606:4700::6813:9a53
2620:12a:8000::3
2a00:1450:4001:801::200a
2a00:1450:4001:802::2003
2a00:1450:4001:808::200e
2a00:1450:4001:821::2002
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2a00:1450:4001:824::2008
2a00:1450:400c:c04::9c
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www.challengerinc.com Open in urlscan Pro 2620:12a:8000::3 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

Screenshot Live screenshot Full Image

Page URL History Show full URLs

Detected technologies

Page Statistics

76 Requests

100 %HTTPS

64 %IPv6

20 Domains

25 Subdomains

21 IPs

3 Countries

1583 kBTransfer

3195 kBSize

12 Cookies

4 Outgoing links

Page URL History

Redirected requests

76 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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www.challengerinc.com Open in urlscan Pro
2620:12a:8000::3 Public Scan

Screenshot
Live screenshot

Full Image

76
Requests

100 %
HTTPS

64 %
IPv6

20
Domains

25
Subdomains

21
IPs

3
Countries

1583 kB
Transfer

3195 kB
Size

12
Cookies

76 HTTP transactions
0 data transactions