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Management (CCM) environment across all physical & digital channels.

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Transform & Data Tools
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customer communications to deliver a seamless customer experience while saving
significant time and money. Ensure high performance, high quality results and
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document encryption and postal optimization capabilities.

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AccessibilityNow®
AccessibilityNow®

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static & transactional accessible documents. Providing high levels of automation
and integration into any environment, the platform includes software solutions
and a wide range of tailored services to meet the document accessibility needs
of all organizations, large and small, private sector and governments of all
levels.

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developers. They are simple by design, easy to use, and long-lasting. Use PRO
enPower APIs and Web Services in the Cloud, on-premises and anywhere you need to
quickly integrate systems and applications to automate workflows and output
customer communications.

LEARN MORE



EDELIVERYNOW®

The eDeliveryNow® Platform provides organizations with components they need to
personalize the delivery of customer communications via SMS, HTML, PDF, Email,
or other digital channels while achieving new efficiencies with improved
preference management. It eliminates the need to recompose print-ready documents
or change up-front workflows.

Learn More


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PRO Conductor provides a visual interface for your ADF from document composition
through to delivery, across multiple sites, systems, and processes, delivering
critical stakeholders real-time visibility, insights and controls needed to
optimize workflows and drive results. PRO Conductor is an integration platform
to automate and orchestrate every step of your Customer Communications
Management (CCM) environment across all physical & digital channels.

Learn More


TRANSFORM & DATA TOOLS

World class re-engineering and output management solutions enhance and optimize
customer communications to deliver a seamless customer experience while saving
significant time and money. Ensure high performance, high quality results and
regulatory compliance leveraging accurate data normalization, transformation,
document encryption and postal optimization capabilities.

Learn More


ACCESSIBILITYNOW®

AccessibilityNow® is a complete platform for the creation and management of
static & transactional accessible documents. Providing high levels of automation
and integration into any environment, the platform includes software solutions
and a wide range of tailored services to meet the document accessibility needs
of all organizations, large and small, private sector and governments of all
levels.

Learn More


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enPower and its foundation of APIs and Web Services was built by developers for
developers. They are simple by design, easy to use, and long-lasting. Use PRO
enPower APIs and Web Services in the Cloud, on-premises and anywhere you need to
quickly integrate systems and applications to automate workflows and output
customer communications.

Learn More





INNOVATIVE SOLUTIONS TO
OPTIMIZE AND MANAGE
ENTERPRISE DOCUMENTS

With over 1,800 customers on six continents, CrawfordTech solutions and know-how
enable the largest banks, insurers, healthcare providers, utilities and print
services companies to use their existing technologies, documents and data in new
ways. We help them navigate the challenges in leveraging legacy applications in
the platforms and applications of the future.


EDELIVERYNOW®


MULTICHANNEL DIGITAL OUTPUT AND ELECTRONIC DELIVERY OF CUSTOMER COMMUNICATIONS

The eDeliveryNow® Platform is an open and modular framework that utilizes REST
APIs and Web Services to make it extensible and adaptable to meet current and
future customer communication needs. It provides organizations with system
components to personalize the delivery of customer communications via a
customers’ preferred digital channel while achieving new efficiencies and cost
savings. It eliminates the need to recompose print-ready documents or change
up-front workflows. It efficiently transforms customer communications and
documents originally designed and formatted for physical delivery into mobile
ready, accessible formats. These communications can then be electronically sent
via a customer’s preferred communication channel.
LEARN MORE


ACCESSIBILITYNOW®


COMPLETE PLATFORM FOR THE CREATION AND MANAGEMENT OF ACCESSIBLE DOCUMENTS

AccessibilityNow provides high levels of automation and integration into any
environment, the platform includes software solutions and a wide range of
tailored services to meet the document accessibility needs of all organizations,
large and small, private sector and governments of all levels. Leveraging AI and
automation, the comprehensive AccessibilityNow platform is flexible and supports
both the unique processing requirements of high-volume transactional documents
as well as static documents of all types.

LEARN MORE


From Our Blog


GO MOBILE: USING ARTIFICIAL INTELLIGENCE TO PROCESS TRANSACTIONAL CUSTOMER
COMMUNICATIONS FOR MOBILE DEVICES



Did you know that 92% of internet users access the internet using a mobile phone
and 78% of adults prefer reading emails, newsletters, and other forms of
corporate communications, on their smartphones or tablets? On average, they
check their phone 144 times per day, with ¾ of them checking their phone within
5 minutes after receiving an alert.  And when they have a bad mobile experience,
nearly half will not re-engage with that brand.

READ MORE

FEATURED SUCCESS STORY


PRINT SERVICE PROVIDER ACCELERATES COMPLEX PDF PROCESSING



Wright Business Graphics, a leading West Coast print supplier, turned to
Crawford Technologies help them meet aggressive SLAs with their complex PDF
processing. See how they leveraged PDF Accelerator and Operations Express for
high performance results and reduced processing times by 60%.

READ MORE


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