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If you have been affected by the recent weather, we’re here to help. Make an
insurance claim or find out more.

Relief options are available for Suncorp Bank customers. Find out more.


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We're here to help

If you're a Suncorp Bank customer and you've been affected by recent weather,
we're here to help.

Lending customers

Flood support assistance form

All bank customers

Financial hardship assistance

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BANKING YOU CAN FEEL GOOD ABOUT.

We’re committing to providing banking services that are good for your world, our
world and the world.

Find out more



Banking

Home loans

Everyday Accounts

Savings Accounts & Term Deposits

Credit Cards

Business banking

Log in to Internet Banking



Insurance

Car Insurance

Home Insurance

Queensland CTP

Life & Income

Health Insurance

Get a quote

Log in to My Suncorp


OFFERS, NEWS & INSIGHTS

Impacted by the storms?
We're here to help.

Make a claim online 24/7

No documents required for claims

Assistance with emergency funds

Make a claim  Find out more

 

Build it back better

With up to $10,000 in resilience options+

If your home is damaged by an insured event, you’ll be offered additional
recommended resilience options to help protect against severe weather.

More about Build it Back Better

 

Flood support

Supporting Queensland together

As flood impacted communities start to rebuild, Suncorp Group is proud to pledge
up to $1 million to assist with their recovery. As part of this package, we will
dollar match customer donations up to $300,000.

Donate now

 

Limited time offer

Goodbye annual home loan fee

Save up to $11,250^ over a 30-year loan term, with no annual home loan fee for
the life of your loan.

Eligible new home loan package ≥150K.

Discover home loans


TOOLS AND TIPS

Plan ahead

Use our banking calculators to find out how much you could borrow, earn or save.

Explore our calculators

Our latest rates

Compare rates for home lending, saving and more.

View interest rates

Ways to save

See if you can shave some dollars off your insurance policy.

Find out more

Car & home ownership

Buying? Selling? Upgrading? We can help every step of the way.

Find out how

Are you
experiencing
financial difficulty?

Are you experiencing or expecting a period in which you are unable to meet your
financial commitments? Here at Suncorp, we’re committed to helping you out.

 * Information for Bank customers
 * Information for Insurance customers

Things you should know

Build it Back Better

+ Cover applies to claims with building damage over $50,000 or 10% of sum
insured, whichever is highest. Resilience improvements are tiered according to
level of cover up to $10,000. Limits, conditions and exclusions apply. Before
buying insurance issued by AAI Limited trading as Suncorp Insurance read the
Product Disclosure Statement. The Target Market Determination is also available.

Home Package Plus Annual Fee

^ $375 annual package fee will be charged and reimbursed while package is
active. Savings based on 30-year loan term. Offer subject to change.

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Comparison rate

A comparison rate is a rate that indicates the true cost of a loan. This rate
incorporates certain fees and charges that are applicable for the chosen
product.

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Variable rate

A rate that is variable and is subject to change over the loan term.
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Find out more

Existing customer? Log in to Internet Banking to apply directly



Home Loans

Bank Accounts

Business Banking

Investments

Credit cards

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Get a quote

Home & Contents Insurance

Building Only Insurance

Contents Only Insurance

Landlord Insurance

Comprehensive Car Insurance

Third Party Car Insurance

Motorcycle Insurance

CTP Insurance

Caravan Insurance

Travel Insurance

Health Insurance

Life Insurance

Income Protection

Funeral Insurance

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Free Safety Net Protection

Quote and purchase online from 16 Oct 2020 - 28 April 2021. Not available with
any other offers. Free for first period of insurance. T&C's apply

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Substantially Damaged

When your home is substantially damaged by an insured event (meaning the cost
for us to repair is at least $50,000 or 10% of your home sum insured, whichever
is more). Please Refer to PDS for Full Details.

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Examples of resilience options

 

Cyclone and storm

 Swap existing materials for more resilient materials (eg tiles instead of
carpet)

 Install cyclone washers and roof sarking

 Install cyclone shutters / metal roller blinds / garage door bracing

 

Flood

 Swap existing materials for more resilient materials (eg tiles instead of
carpet)

 Raise external services around the home (eg air conditioning units, hot water
systems, pool pump)

 

Bushfire

 Install metal gutters and metal gutter guards with apertures less than 1.8mm

 Install draught stoppers for windows and doors

 Install roof sprinklers

 

Working claims

 Replace and install all flexi hoses in the home

 Install solid core doors or upgrade deadlocks

The above are examples only. Resiliency building enhancements will be discussed
with eligible customers who meet the claim requirements and will depend on the
level of cover they hold.

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Products and services including banking, superannuation and insurance are
provided by different entities of the Suncorp Group. Suncorp Bank
(Suncorp-Metway Ltd ABN 66 010 831 722) is only liable for the banking products
or services it provides and not the products and services of other companies in
the Suncorp Group.

BANKING
Banking Products are issued by Suncorp-Metway Ltd (“Suncorp Bank”) ABN 66 010
831 722 AFSL No 229882. Please read the Product Information Document for Deposit
Accounts before opening an account. Fees, charges, terms and conditions apply
and are available on request. 

Any advice has been prepared without taking into account your particular
objectives, financial situation or needs, so you should consider whether it is
appropriate for you before acting on it. Please read the relevant Product
Disclosure Statement before you make any decision regarding this product. The
Target Market Determination is also available.

GENERAL INSURANCE
General Insurance (including Home Building, Home Contents, Landlord, Strata,
Car, CTP, Motorcycle, Caravan, Motorhome, Boat Insurance, Business Insurance and
Barristers Insurance) is issued by AAI Limited ABN 48 005 297 807 trading as
Suncorp Insurance.

SUNCORP LIFE INSURANCE
Suncorp Life Insurance products, other than in some circumstances the Redundancy
Benefit, are provided by TAL Life Limited ABN 70 050 109 450 AFSL 237848 (TAL
Life) which is part of the TAL Dai-ichi Life Australia Pty Limited ABN 97 150
070 483 group of companies (TAL). TAL companies are not part of the Suncorp
Group. TAL companies use the Suncorp brand under licence from the Suncorp Group.
Redundancy Benefit issued on or before 31st March 2020 was offered by AAI
Limited ABN 48 005 297 807 AFSL 230859 (AAI) which is part of the Suncorp Group.
New Redundancy Benefit policies and renewals offered from 1st April 2020 are
issued by TAL Life. The different entities of TAL and the Suncorp Group of
companies are not responsible for, or liable in respect of, products and
services provided by the other.

Any advice on this page in connection with the Life products is general in
nature and is provided by Platform Ventures Pty Ltd ABN 35 626 745 177 AFS
Representative Number 001266101 (PV). PV is part of the Suncorp Group and an
authorised representative of TAL Direct Pty Limited ABN 39 084 666 017 AFSL
243260 (TAL Direct). General advice does not take into account your individual
needs, objectives or financial situation. Before you decide to buy or to
continue to hold a Life Product you must read the relevant Product Disclosure
Statement. The Target Market Determination (TMD) for the product is also
available.

TAL Life supports and adheres to the Life Insurance Code of Practice (Code). The
Code has been developed voluntarily by the Life Insurance industry through the
Financial Services Council to promote high standards of service to consumers,
provide a benchmark of consistency within the industry, and establish a
framework for professional behaviour and responsibilities.

SUNCORP HEALTH INSURANCE
Suncorp Health Insurance is issued by nib health funds limited ABN 83 000 124
381 (nib) a registered private health insurer and is marketed by Platform
CoVentures Pty Ltd ABN 82 626 829 623 (PC), a Suncorp Group company. PC is an
authorised agent of nib and receives commission from nib. Read the policy
booklet before buying this insurance.

TRAVEL
Insurance issued by AAI Limited ABN 48 005 297 807 trading as Vero Insurance.

SUPERANNUATION
Suncorp super products are issued by SPSL Limited ABN 61 063 427 958 AFSL 237905
RSE licence number L0002059 (the Trustee), trustee for the SPSL Master Trust ABN
98 350 952 022, RSE Fund Registration No. R1056655 (the Fund). The Trustee is
wholly owned by LGIAsuper Trustee as trustee for LGIAsuper (LGIAsuper) and is
not part of the Suncorp Group. The Trustee uses the ‘Suncorp’ brand under
licence. Suncorp Super products are not bank deposits or bank liabilities and
are subject to investment risk, including loss of the interest and principal
invested. The obligations of the Trustee aren't guaranteed by any company within
the Suncorp Group or the LGIAsuper Group, nor do either Group guarantee the
performance of Suncorp Super products. This is general advice only and does not
take into account your personal objectives, financial situation or needs. Before
acting on any advice in this document, you should consider the appropriateness
of the advice to your personal objectives, financial situation and needs. Before
making a decision whether to acquire a Suncorp Super product account, including
a decision to take out insurance cover, you should read and consider the
relevant Suncorp Super disclosure documents, including the Product Disclosure
Statement and Product Guide, available at suncorp.com.au/super, and speak to
your financial adviser.

Insurance cover offered through Suncorp super products is provided by insurers
who are not part of the Suncorp Group or the LGIAsuper Group. Please refer to
the disclosure for more information.

COOKIE AND DATA POLICY
We use cookies and other related technologies to improve and tailor your website
experience. See our Cookie and Data Policy. This policy provides information
about how Suncorp collects and uses data related to your online activity, and
how you can choose to remain anonymous.




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