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SYSTEMS ENGINEER - ENGINEERING VISIBILITY

Qualtrics


SYSTEMS ENGINEER - ENGINEERING VISIBILITY

Onsite
Krakow, Poland
Krakow, Poland

Sign In To Apply I'm Interested
Qualtrics
Main Location
Provo, UT, United States
Jobs
102





JOB DETAILS

At Qualtrics, we create software the world’s best brands use to deliver
exceptional frontline experiences, build high-performing teams, and design
products people love. But we are more than a platform—we are the creators and
stewards of the Experience Management category serving over 18K clients
globally. Building a category takes grit, determination, and a disdain for
convention—but most of all it requires close-knit, high-functioning teams with
an unwavering dedication to serving our customers.
When you join one of our teams, you’ll be part of a nimble group that’s
empowered to set aggressive goals and move fast to achieve them. Strategic risks
are encouraged and complex problems are solved together, by passing the
microphone and iterating until the best solution comes to light. You won’t have
to look to find growth opportunities—ready or not, they’ll find you. From retail
to government to healthcare, we’re on a mission to bring humanity, connection,
and empathy back to business. Join over 6,000 people across the globe who think
that’s work worth doing.
 
Systems Engineer

 

Why We Have This Role

 

Our team is a collection of extremely passionate engineers who are riding the
cutting edge of cloud computing and web scalability. We organize and sort
terabytes of data and develop solutions used by millions of users every day. We
design tools that make sophisticated research simple. Our teams are empowered to
choose technologies that are best to solve each problem. In our collaborative
culture, you find plenty of opportunities to impact our full-stack product; from
Web & mobile UI to data visualization & analysis to microservices APIs to data
storage & processing.
 
Things You’ll Do

 

 * Manage our observability platform, ensuring reliable systems monitoring and
   alerting
 * Develop and maintain secure, high performing, scalable and cost-effective
   systems
 * Be involved in architectural design decisions and drive system improvements
 * Ensure on-time delivery of projects and creation of automated solutions for
   issue resolution
 * Oversee platform lifecycle, document systems and participate in technical
   analysis
 * Address complex problem-solving, including system feature design and
   complexity mitigation
 * Monitor operational metrics and assist teams in resolving issues during
   incidents
 * Collaborate across engineering teams to resolve issues and foster
   relationships
 * Proactively address platform and infrastructure gaps by gathering feedback
   and setting standards
 * Participate in on-call rotation and manage operational needs
 * Guide and drive improvements across multiple teams within the organization

 
What We’re Looking For On Your Resume

 

 * Proficiency in programming languages such as Python, Ruby, Go or Java
 * Experience with distributed systems and microservices architectures
 * Proven ability to troubleshoot complex issues, navigate through unfamiliar
   code, and quickly learn new technologies
 * Strong experience with Linux OS and its administration
 * Understanding of containerization technologies (Docker, Kubernetes)
 * Excellent analytical and problem-solving skills
 * Strong communication skills and ability to work effectively within a team and
   across various teams
 * Leadership experience in driving initiatives across numerous teams

 
Nice to have

 

 * Hands-on experience with monitoring and logging tools: Splunk, Prometheus,
   Grafana, Elastic Stack, New Relic, Datadog
 * Experience with Infrastructure as Code and automation tools (Terraform,
   Ansible, Puppet, Chef)
 * Knowledge and practice of DevOps culture
 * Experience in incident response and root cause analysis
 * Familiarity with Chaos Engineering and Game Days
 * Experience with distributed tracing systems (Jaeger, Zipkin)

 
What You Should Know About This Team

 

As a part of the Engineering Visibility (EngVis) team at Qualtrics, our goal is
to empower all other teams to deliver top-notch, highly reliable products that
our customers love. We are at the forefront of modern engineering, and provide
invaluable expertise that helps minimize observability costs and maximizes
reliability.

We strive to be the go-to solution for all teams, guiding them to reduce
time-to-market and create customer-focused solutions. We believe in closing the
gap between cause and effect by providing robust monitoring and alerting
services that everyone can rely on, allowing us all to concentrate on delivering
outcomes that truly matter.

Being on the EngVis team means being a crucial part of Qualtrics' pursuit of
engineering excellence at every step of the way. We are at the heart of the
company’s innovation, propelling teams to reach new groundbreaking heights.

 
Our Team’s Favourite Perks and Benefits
 * Annual Leave: 20 or 26 annual leave days per annum plus an additional day for
   each year of service (to a max of 5).
 * Private Medical Insurance- Luxmed health & dental cover for you and your
   dependants.
 * Commuter Assistance- Up to the value of 80 PLN net a month for public
   transport.
 * Savings Plan- Two company saving plans provided by Nationale Nederlanden:
   Employee Capital Plan (PPK) & Employee Saving Plan (PPO)
 * QED PROGRAM- Qualtrics Engineer Development (QED) program: support,
   engineering learning activities up to 10% of engineering work time each
   quarter.
 * Wellness- Up to the value of 800PLN gross per quarter can be reimbursed for a
   variety of wellness activities via our dedicated platform Twic.
 * A choice of Multispot cards available.
 * Our employee assistance program with Unum provides counselling and wellbeing
   support to all employees
 * Experience bonus- 7000 PLN gross per annum. Qualtrics experience bonus is a
   program designed to provide experiences to our employees they might not
   otherwise have.
 * Group Life & Income Protection Insurance
 * Glasses/Contact lenses Reimbursement
 * Free breakfasts, lunches, snacks, and drinks for everyone in the office
 * Tax-deductible expenses (up to 75% depending on role)

 
Qualtrics is an equal opportunity employer meaning that all qualified applicants
will receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national origin, disability,
status as a protected veteran, or any other protected characteristic.

Applicants in the United States of America have rights under Federal Employment
Laws: Family & Medical Leave Act, Equal Opportunity Employment, Employee
Polygraph Protection Act

Qualtrics is committed to the inclusion of all qualified individuals. As part of
this commitment, Qualtrics will ensure that persons with disabilities are
provided with reasonable accommodations. If reasonable accommodation is needed
to participate in the job application or interview process, to perform essential
job functions, and/or to receive other benefits and privileges of employment,
please let your Qualtrics contact/recruiter know.
 
Qualtrics Work Experience - As we look to the future, we believe that our teams
are better together. Being together will help us learn more, grow faster and
ultimately deliver better results for our customers and Qualtrics. Roles tied to
an office location work 4 days per week in the office together and 1 day from
home, with a strong spirit of flexibility around taking time for personal,
health, and family moments in our work weeks. Our managers work with their teams
to create a collaborative, engaged work environment, and arrangement that works
for each of our team members.
 
Not finding a role that’s the right fit for now? Qualtrics Insiders is the
one-stop shop for all things Qualtrics Life. Sign up for exclusive access to
content created with you in mind and get the scoop on what we have going on at
Qualtrics - upcoming events, behind the scenes stories from the team, interview
tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a
month max with fresh, totally tailored info - so be sure to stay connected as
you explore your best role and company fit.
 

 

Learn more about Qualtrics
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