Submitted URL: https://email.norton.com/pub/cc?_ri_=X0Gzc2X=AQjkPkSTRQGqd2CdcvIyvzcIuJbga71MYkPugX5j8szaTdzejpgi7tnNkbCNsVXtpKX=DRWDBSTT...
Effective URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+P...
Submission: On February 02 via api from BE — Scanned from DE

Summary

This website contacted 17 IPs in 3 countries across 14 domains to perform 78 HTTP transactions. The main IP is 184.30.16.31, located in Frankfurt am Main, Germany and belongs to AKAMAI-AS, US. The main domain is support.norton.com. The Cisco Umbrella rank of the primary domain is 420434.
TLS certificate: Issued by DigiCert SHA2 Extended Validation Ser... on May 17th 2023. Valid for: 10 months.
This is the only time support.norton.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 1 2.19.96.65 20940 (AKAMAI-ASN1)
2 19 184.30.16.31 16625 (AKAMAI-AS)
7 2600:9000:249... 16509 (AMAZON-02)
1 2a02:26f0:480... 20940 (AKAMAI-ASN1)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
1 4 54.229.104.154 16509 (AMAZON-02)
1 2620:1ec:bdf::60 8075 (MICROSOFT...)
6 2a00:1450:400... 15169 (GOOGLE)
1 63.33.126.133 16509 (AMAZON-02)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
1 2a02:26f0:350... 20940 (AKAMAI-ASN1)
2 63.140.62.17 16509 (AMAZON-02)
1 1 18.203.198.10 16509 (AMAZON-02)
1 66.235.152.156 16509 (AMAZON-02)
32 52.34.5.210 16509 (AMAZON-02)
1 54.229.174.222 16509 (AMAZON-02)
1 2606:4700:10:... 13335 (CLOUDFLAR...)
78 17
Apex Domain
Subdomains
Transfer
55 norton.com
email.norton.com — Cisco Umbrella Rank: 574364
support.norton.com — Cisco Umbrella Rank: 420434
login.norton.com — Cisco Umbrella Rank: 42824
oms.norton.com — Cisco Umbrella Rank: 71776
support-digital.norton.com — Cisco Umbrella Rank: 188357
1 MB
7 ensighten.com
nexus.ensighten.com — Cisco Umbrella Rank: 3810
50 KB
6 gstatic.com
fonts.gstatic.com
90 KB
4 demdex.net
dpm.demdex.net — Cisco Umbrella Rank: 239
symantec.demdex.net — Cisco Umbrella Rank: 103239
5 KB
2 google-analytics.com
www.google-analytics.com — Cisco Umbrella Rank: 27
21 KB
1 quantummetric.com
cdn.quantummetric.com — Cisco Umbrella Rank: 2356
94 KB
1 analytics-egain.com
analytics.analytics-egain.com — Cisco Umbrella Rank: 27130
5 KB
1 omtrdc.net
symantec.tt.omtrdc.net — Cisco Umbrella Rank: 117466
1 KB
1 everesttech.net
cm.everesttech.net — Cisco Umbrella Rank: 1278
517 B
1 symassets.com
now.symassets.com — Cisco Umbrella Rank: 425406
933 B
1 nortonlifelock.com
www.nortonlifelock.com — Cisco Umbrella Rank: 44229
26 KB
1 egainonetag.com
enable-eg-ot.egainonetag.com — Cisco Umbrella Rank: 334514
18 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 28
1 KB
1 adobedtm.com
assets.adobedtm.com — Cisco Umbrella Rank: 460
61 KB
78 14
Domain Requested by
32 support-digital.norton.com enable-eg-ot.egainonetag.com
support-digital.norton.com
19 support.norton.com 2 redirects support.norton.com
7 nexus.ensighten.com support.norton.com
nexus.ensighten.com
6 fonts.gstatic.com fonts.googleapis.com
3 dpm.demdex.net 1 redirects support.norton.com
2 oms.norton.com nexus.ensighten.com
support.norton.com
2 www.google-analytics.com support.norton.com
www.google-analytics.com
1 cdn.quantummetric.com support-digital.norton.com
1 analytics.analytics-egain.com enable-eg-ot.egainonetag.com
1 symantec.tt.omtrdc.net assets.adobedtm.com
1 cm.everesttech.net 1 redirects
1 symantec.demdex.net nexus.ensighten.com
1 now.symassets.com support.norton.com
1 www.nortonlifelock.com assets.adobedtm.com
1 enable-eg-ot.egainonetag.com support.norton.com
1 login.norton.com support.norton.com
1 fonts.googleapis.com support.norton.com
1 assets.adobedtm.com support.norton.com
1 email.norton.com 1 redirects
78 19
Subject Issuer Validity Valid
store.norton.com
DigiCert SHA2 Extended Validation Server CA
2023-05-17 -
2024-03-12
10 months crt.sh
nexus.ensighten.com
Amazon RSA 2048 M02
2023-09-29 -
2024-10-27
a year crt.sh
assets.adobedtm.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-07-11 -
2024-08-10
a year crt.sh
upload.video.google.com
GTS CA 1C3
2024-01-09 -
2024-04-02
3 months crt.sh
*.google-analytics.com
GTS CA 1C3
2024-01-09 -
2024-04-02
3 months crt.sh
login.norton.com
DigiCert TLS RSA SHA256 2020 CA1
2023-03-07 -
2024-04-05
a year crt.sh
*.gstatic.com
GTS CA 1C3
2024-01-09 -
2024-04-02
3 months crt.sh
*.egainonetag.com
Amazon RSA 2048 M02
2023-08-28 -
2024-09-25
a year crt.sh
www.norton.com
DigiCert SHA2 Extended Validation Server CA
2023-09-27 -
2024-04-18
7 months crt.sh
*.demdex.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-09-26 -
2024-10-26
a year crt.sh
oms.norton.com
DigiCert Global G2 TLS RSA SHA256 2020 CA1
2023-09-03 -
2024-10-03
a year crt.sh
*.tt.omtrdc.net
DigiCert TLS RSA SHA256 2020 CA1
2023-08-22 -
2024-09-21
a year crt.sh
support-digital.norton.com
DigiCert TLS RSA SHA256 2020 CA1
2023-05-02 -
2024-05-21
a year crt.sh
*.analytics-egain.com
Amazon RSA 2048 M03
2023-08-07 -
2024-09-04
a year crt.sh
sni.cloudflaressl.com
Cloudflare Inc ECC CA-3
2023-05-17 -
2024-05-16
a year crt.sh

This page contains 8 frames:

Primary Page: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Frame ID: FA7DF39705F28C8C4BC3902B12A451EC
Requests: 50 HTTP requests in this frame

Frame: https://support.norton.com/sp/passiveLogin/
Frame ID: 1A6012B74E1773D6E49AEBD74CB2BECA
Requests: 2 HTTP requests in this frame

Frame: https://enable-eg-ot.egainonetag.com/onetag/EG94020756
Frame ID: CB6145FFCEABE5E390779E50DE8B54C8
Requests: 1 HTTP requests in this frame

Frame: https://symantec.demdex.net/dest5.html?d_nsid=0
Frame ID: C0AC258ED748D290EADF756CCF2E9236
Requests: 1 HTTP requests in this frame

Frame: https://analytics.analytics-egain.com/iframe/EG94020756
Frame ID: 88C061F0F6FDBD9D91A0AB4AD910E4BE
Requests: 1 HTTP requests in this frame

Frame: https://support-digital.norton.com/system/templates/chat/egain-docked-chat.js
Frame ID: 746BCF190E2707DE47DD71DA57CDA622
Requests: 1 HTTP requests in this frame

Frame: https://support-digital.norton.com/system/cb/cs/checkSession.html?wsname=https://support.norton.com
Frame ID: 11064A27F08BE13D0381B03E799CBC8C
Requests: 1 HTTP requests in this frame

Frame: https://support-digital.norton.com/system/templates/chat/nll/index.html?entryPointId=1011&locale=en-US&postChatAttributes=true&templateName=nll&ver=v11&&aId=EG94020756&sId=E2b1d5f87f-7739-4b98-8093-c90a21906cca&uId=A5f5eaf2fd-8779-4581-b052-1a9f9f26e183&providerId=186B2&wsname=https://support.norton.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&referer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fnorton-renewal-purchase%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Fabproduct%3DNorton%2BRenewal%2BPurchase%26abversion%3Dcurrent%26helpid%3Dreturn_policy%26om_em_cid%3Dhho_email_BE_TRIG_AR_BB_CARD_EXPIRY&useCustomButton=false&storage=true&docked=true
Frame ID: 755901C11FEC0B2623C588FFCB0D91FA
Requests: 27 HTTP requests in this frame

Screenshot

Page Title

Norton Cancellation and Refund Policy

Page URL History Show full URLs

  1. https://email.norton.com/pub/cc?_ri_=X0Gzc2X=AQjkPkSTRQGqd2CdcvIyvzcIuJbga71MYkPugX5j8szaTdzejpgi7tnN... HTTP 302
    https://support.norton.com/sp/landing?product=Norton+Renewal+Purchase&version=current&lg=en&ct=uk&helpi... HTTP 302
    https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN_EndUse... HTTP 301
    https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abprod... Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

Overall confidence: 100%
Detected patterns
  • \bangular.{0,32}\.js

Overall confidence: 100%
Detected patterns
  • //nexus\.ensighten\.com/

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Page Statistics

78
Requests

97 %
HTTPS

50 %
IPv6

14
Domains

19
Subdomains

17
IPs

3
Countries

1606 kB
Transfer

5389 kB
Size

27
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://email.norton.com/pub/cc?_ri_=X0Gzc2X=AQjkPkSTRQGqd2CdcvIyvzcIuJbga71MYkPugX5j8szaTdzejpgi7tnNkbCNsVXtpKX=DRWDBSTT&_ei_=ENOh_HIgmKwjVVJbB2DOrCq-ZUmV7p9ZK1A4VshxxZtyX5eEXdS6Uw6_RrCdSQRbBl22I3aJO9KgerDKKx2pBHJeZNJ92awZno1HjjtLbCJzKlqC6ys5viU4mc2qVL1-474QzDG6xeSWtWOZZ2tMsoQaLtlibpLfjWdOhKpSZkbK_aunfHd1yjRfGIdZI_q3n2jfoiJhHRLNwxuTZvRvZxZqS4xST5TNf-gLfkV99zOZHGagoowJXaWdXoFb5ckWDsv4gN8yUmXs_dV68NYDj9BoQRi19lKjN5_9w7LsC5fIf7mM8S5CT1WqMm77Ve6RDqo8Vg3sE3rLW6fgydh3afeoj55lIKTOJPwRENJ2fjMHpnXub426e2acK3WBNIPqOkY2mrA7Ma8zdThNpQVgyvGBxF7cnlw3B-5duKwyve4FRjdNJu_-Vkz64q9qt5uhFLmm6B9ulz-Bg9fu0vOWiS6bP0tDpMyo8DUND36ZSughqjNDagKgLs6OSX_KMldTrzt8I7y8y568irayntb06F1TyFlQE783RXJexsAK0kr004m8qSoswpT4Gd4KRPuB.&_di_=3mi68homsqkrbfm3850vd6k91mfivamjs6pilr8btpg3n9lhd01g HTTP 302
    https://support.norton.com/sp/landing?product=Norton+Renewal+Purchase&version=current&lg=en&ct=uk&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY HTTP 302
    https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN_EndUserProfile_en_us?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY HTTP 301
    https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 9
  • https://dpm.demdex.net/id?d_visid_ver=4.4.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1706841930318 HTTP 302
  • https://dpm.demdex.net/id/rd?d_visid_ver=4.4.0&d_fieldgroup=MC&d_rtbd=json&d_ver=2&d_verify=1&d_orgid=67C716D751E567F70A490D4C%40AdobeOrg&d_nsid=0&ts=1706841930318
Request Chain 45
  • https://cm.everesttech.net/cm/dd?d_uuid=13703821124358153271332955417412439730 HTTP 302
  • https://dpm.demdex.net/ibs:dpid=411&dpuuid=ZbxXSgAAAMzuEwNn

78 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request kb20100113164023EN
support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/
Redirect Chain
  • https://email.norton.com/pub/cc?_ri_=X0Gzc2X=AQjkPkSTRQGqd2CdcvIyvzcIuJbga71MYkPugX5j8szaTdzejpgi7tnNkbCNsVXtpKX=DRWDBSTT&_ei_=ENOh_HIgmKwjVVJbB2DOrCq-ZUmV7p9ZK1A4VshxxZtyX5eEXdS6Uw6_RrCdSQRbBl22I3...
  • https://support.norton.com/sp/landing?product=Norton+Renewal+Purchase&version=current&lg=en&ct=uk&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
  • https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN_EndUserProfile_en_us?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_...
  • https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG...
94 KB
18 KB
Document
General
Full URL
https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
184.30.16.31 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a184-30-16-31.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
d59524f22f6dce5edb3d04a68d78631ffec04cf62cb0ca5e0574219623d2bd7d
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com
Strict-Transport-Security max-age=31536000 ; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36
accept-language
de-DE,de;q=0.9

Response headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Access-Control-Allow-Methods
GET,POST,OPTIONS
Access-Control-Expose-Headers
Content-Length,Content-Range
Cache-Control
max-age=0, no-cache, no-store
Connection
keep-alive
Content-Encoding
gzip
Content-Language
de-DE
Content-Length
16876
Content-Security-Policy
frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com
Content-Type
text/html;charset=utf-8
Date
Fri, 02 Feb 2024 02:45:30 GMT
Expires
Fri, 02 Feb 2024 02:45:30 GMT
Pragma
no-cache
Server
nginx
Strict-Transport-Security
max-age=31536000 ; includeSubDomains
Vary
Accept-Encoding
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block

Redirect headers

Access-Control-Allow-Credentials
true
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Access-Control-Allow-Methods
GET,POST,OPTIONS
Access-Control-Expose-Headers
Content-Length,Content-Range
Cache-Control
max-age=0, no-cache, no-store
Connection
keep-alive
Content-Language
de-DE
Content-Length
0
Content-Security-Policy
frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com
Date
Fri, 02 Feb 2024 02:45:28 GMT
Expires
Fri, 02 Feb 2024 02:45:28 GMT
Location
/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Pragma
no-cache
Server
nginx
Strict-Transport-Security
max-age=31536000 ; includeSubDomains
X-Content-Type-Options
nosniff
X-Frame-Options
SAMEORIGIN
X-XSS-Protection
1; mode=block
support-v2-min.css
support.norton.com/sp/css-972/
458 KB
142 KB
Stylesheet
General
Full URL
https://support.norton.com/sp/css-972/support-v2-min.css
Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Protocol
HTTP/1.1
Security
TLS 1.3, , AES_256_GCM
Server
184.30.16.31 Frankfurt am Main, Germany, ASN16625 (AKAMAI-AS, US),
Reverse DNS
a184-30-16-31.deploy.static.akamaitechnologies.com
Software
nginx /
Resource Hash
6f5dc41dfd2df7348f338e2b805f477860cc1c67e11f3dd09afc0c1d47a69659
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com
Strict-Transport-Security max-age=31536000 ; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

Strict-Transport-Security
max-age=31536000 ; includeSubDomains
Content-Security-Policy
frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com
X-Content-Type-Options
nosniff
Date
Fri, 02 Feb 2024 02:45:30 GMT
Content-Encoding
gzip
Transfer-Encoding
chunked
Connection
keep-alive, Transfer-Encoding
X-XSS-Protection
1; mode=block
Last-Modified
Wed, 31 Jan 2024 09:22:41 GMT
Server
nginx
X-Frame-Options
SAMEORIGIN
Access-Control-Allow-Methods
GET,POST,OPTIONS
Content-Type
text/css;charset=UTF-8
Vary
Accept-Encoding
Access-Control-Expose-Headers
Content-Length,Content-Range
Cache-Control
max-age=11583
Access-Control-Allow-Credentials
true
Accept-Ranges
bytes
Access-Control-Allow-Headers
Accept,Authorization,Cache-Control,Content-Type,DNT,If-Modified-Since,Keep-Alive,Origin,User-Agent,X-Requested-With,X-Requested-By
Expires
Fri, 02 Feb 2024 05:58:33 GMT
Bootstrap.js
nexus.ensighten.com/symantec/support/
112 KB
34 KB
Script
General
Full URL
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Request headers

accept-language
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Request headers

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Response headers

strict-transport-security
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
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accept-language
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User-Agent
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Response headers

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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
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Response headers

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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
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H2
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Golfe2 /
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Security Headers
Name Value
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Request headers

accept-language
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Referer
https://support.norton.com/
User-Agent
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Response headers

strict-transport-security
max-age=10886400; includeSubDomains; preload
content-encoding
gzip
x-content-type-options
nosniff
date
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last-modified
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server
Golfe2
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3441
vary
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content-type
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cache-control
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cross-origin-resource-policy
cross-origin
alt-svc
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Requested by
Host: support.norton.com
URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
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H2
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Response headers

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x-content-type-options
nosniff
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Response headers

content-type
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cache-control
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expires
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Request headers

accept-language
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User-Agent
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Response headers

strict-transport-security
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content-encoding
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Response headers

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Request headers

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Response headers

Strict-Transport-Security
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Response headers

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nginx
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Response headers

date
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strict-transport-security
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x-content-type-options
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server
jag
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H2
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H2
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Response headers

cache-control
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content-type
text/html;charset=utf-8
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https://support-digital.norton.com/system/templates/chat/nll/index.html?entryPointId=1011&locale=en-US&postChatAttributes=true&templateName=nll&ver=v11&&aId=EG94020756&sId=E2b1d5f87f-7739-4b98-8093-c90a21906cca&uId=A5f5eaf2fd-8779-4581-b052-1a9f9f26e183&providerId=186B2&wsname=https://support.norton.com&EGAIN_AV_CHAT_STATE_DATA=null&parentLost=false&referer=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fnorton-renewal-purchase%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Fabproduct%3DNorton%2BRenewal%2BPurchase%26abversion%3Dcurrent%26helpid%3Dreturn_policy%26om_em_cid%3Dhho_email_BE_TRIG_AR_BB_CARD_EXPIRY&useCustomButton=false&storage=true&docked=true
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Fri, 02 Feb 2024 02:45:34 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
last-modified
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server
Server
content-security-policy
frame-ancestors 'self' *
x-amzn-requestid
fddc483e-5ee8-4500-bb78-7d40e5a660f6
etag
"48d3b96afe0c738a0f80e82d3b438f1e"
x-frame-options
*
x-amzn-trace-id
Root=1-65bc574e-405b64a05cadcb541c2e7ed9
content-type
image/svg+xml
cache-control
max-age=7200,private
x-amz-apigw-id
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content-length
1555
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support-digital.norton.com/system/templates/chat/core/common/libs/21.0.0/fonts/source-sans-pro/ Frame 7559
16 KB
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Font
General
Full URL
https://support-digital.norton.com/system/templates/chat/core/common/libs/21.0.0/fonts/source-sans-pro/source-sans-pro-regular.woff2
Requested by
Host: support-digital.norton.com
URL: https://support-digital.norton.com/system/templates/chat/core/aria/css/21.0.0/application.css?cache=21.15.0-0-202312201704
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.34.5.210 Boardman, United States, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-52-34-5-210.us-west-2.compute.amazonaws.com
Software
Server /
Resource Hash
a9950fa5ca9cf47072770900d259bcf6778aa1119652d2e706d5eb92df254199
Security Headers
Name Value
Content-Security-Policy frame-ancestors 'self' *
Strict-Transport-Security max-age=31536000; includeSubDomains; preload
X-Content-Type-Options nosniff
X-Frame-Options *

Request headers

Referer
https://support-digital.norton.com/system/templates/chat/core/aria/css/21.0.0/application.css?cache=21.15.0-0-202312201704
Origin
https://support-digital.norton.com
accept-language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.6167.139 Safari/537.36

Response headers

date
Fri, 02 Feb 2024 02:45:34 GMT
content-encoding
gzip
x-content-type-options
nosniff
strict-transport-security
max-age=31536000; includeSubDomains; preload
content-security-policy
frame-ancestors 'self' *
x-amzn-requestid
657ca37a-e0eb-4e10-b2da-bc3bfef67f0a
x-amz-apigw-id
SfKUVE7kvHcFf5Q=
content-length
16135
last-modified
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server
Server
etag
"899c8f78ce650d4009d42443897aa723"
x-amzn-trace-id
Root=1-65bc574e-69beef7e4767d0004cf12678
x-frame-options
*
content-type
binary/octet-stream
access-control-allow-origin
*
cache-control
max-age=5184000

Verdicts & Comments Add Verdict or Comment

162 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| 1 object| 2 object| 3 object| 4 object| 5 string| GoogleAnalyticsObject function| ga object| nortonAnalytics function| targetPageParams object| sp object| ensBootstraps object| Bootstrapper object| adobe function| Visitor object| s_c_il number| s_c_in object| visitor object| val string| twisteesOpened undefined| testWin function| switchToAltContact function| openButtonWin function| showLangLightBox function| hideLangLightBox function| showPage string| existingPageName string| openedPopup undefined| videoPlayer function| showLightBox function| hideLightBox function| pvSelectDisplayed function| oo_launch_prompt_clicked object| omniture function| write_scode object| spABHelpers object| accFormAmendments object| downloadBotExperience object| telusDwmDisclaimer object| renewalBotExperience object| techIssueBotFixProblems object| searchEngagementTest object| quickHelpSideBar object| refundExperience object| chatVerificationCode undefined| loginLink undefined| logoutLink object| contactNewCXFullScale object| spCookieData string| SELECTED_NAV function| setHotTopicCategory function| updateCookie function| getSelectedHotTopic function| getSelectedHotTopicFromCookie function| getDefaultSelectedHotTopic function| selectTab function| changeSelTab string| optionState undefined| currDateTime function| init_automationVars function| trimString function| updateFormActionWithChangedProductVersion function| validateContactForm function| trim function| changeProductVersions function| updateIssueDescriptionCharacters function| updateStepsTakenCharacters function| ismaxlength function| getCase function| openPromoteForumsCommunity function| openKbDocument function| showPhoneNumbers function| chatDuringClosedHours function| setOmnitureForIntentClick function| UAParser undefined| returnExports function| $ function| jQuery function| DP_jQuery_1706841930342 function| _ object| __core-js_shared__ object| core object| global object| System function| asap function| Observable function| setImmediate function| clearImmediate object| regeneratorRuntime boolean| _babelPolyfill function| onYouTubeIframeAPIReady function| init_sp undefined| callFirstFunc function| isDefined function| isFunction string| appContextPath string| isOEM string| isSOS string| isBeta function| getEgainLocale string| spEntryPointId object| egainDockChat function| customMessageHandler function| startChat function| resizeChatWindow boolean| dockChatLoaded function| windowMessageListener function| IsChatReady object| userAgentParser string| fullName string| email string| subject string| lg string| ct string| chatEndUrl string| EG_ACT_ID object| uaParser string| currentContactUrl string| currentContactText object| _satellite boolean| __satelliteLoaded string| previewurl string| produrl object| ___target_traces function| mboxCreate function| mboxDefine function| mboxUpdate string| search_string object| google_tag_data object| gaplugins object| gaGlobal object| gaData function| s_doPlugins function| isEmpty function| AppMeasurement_Module_Integrate function| AppMeasurement_Module_ActivityMap function| AppMeasurement_Module_Media function| AppMeasurement function| s_gi function| s_pgicq string| s_code_file_modified_date boolean| enableAdobeAnalytics string| s_account object| s object| mediaanalyticsreadyevent object| _numeric_ object| expiration_date function| trackCustomDownload function| trackPageView number| s_objectID number| s_giq string| tmp object| s_i_symanteccom object| EGAINCLOUD object| EG_CALL_Q function| eGOFRPatternStore string| s_tnt string| tntVal string| ipGeoLocation object| ttMETA function| debugttMETA object| eGain

27 Cookies

Domain/Path Name / Value
support.norton.com/sp/ Name: sp_data
Value: %7B%22selected_nav%22%3A%22%22%7D
login.norton.com/sso Name: JSESSIONID
Value: A19FA7FE574621B16711FD4CA29E8962.jvmroute8081
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Value: b5511e7e-4d74-4394-8446-9eb2ef4353f9
.demdex.net/ Name: demdex
Value: 13703821124358153271332955417412439730
.norton.com/ Name: at_check
Value: true
.norton.com/ Name: _ga
Value: GA1.2.858756144.1706841930
.norton.com/ Name: _gid
Value: GA1.2.1450400526.1706841930
.norton.com/ Name: _gat
Value: 1
.norton.com/ Name: AMCVS_67C716D751E567F70A490D4C%40AdobeOrg
Value: 1
.norton.com/ Name: s_ecid
Value: MCMID%7C13914827074083755981311816881499832835
.norton.com/ Name: s_prop22
Value: hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
.norton.com/ Name: s_nr
Value: 1706841930589-New
.norton.com/ Name: event69
Value: event69
.norton.com/ Name: channelStack
Value: s_eVar72~support|s_eVar36~Email
.norton.com/ Name: s_gpv
Value: support%3Agb%3Akb%20docs%3Akb%20doc
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Value: support%3Akb%20docs%3Akb%20doc
.norton.com/ Name: s_cc
Value: true
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Value: g_surferid~ZbxXSgAAAMzuEwNn
.dpm.demdex.net/ Name: dpm
Value: 13703821124358153271332955417412439730
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Value: 1585540135%7CMCIDTS%7C19756%7CMCMID%7C13914827074083755981311816881499832835%7CMCAAMLH-1707446730%7C6%7CMCAAMB-1707446730%7CRKhpRz8krg2tLO6pguXWp5olkAcUniQYPHaMWWgdJ3xzPWQmdj0y%7CMCOPTOUT-1706849130s%7CNONE%7CMCAID%7CNONE%7CMCSYNCSOP%7C411-19763%7CvVersion%7C4.4.0
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Value: 042ac2388d714a328ac33cd70024fc83
.symantec.tt.omtrdc.net/ Name: symantec!mboxPC
Value: 042ac2388d714a328ac33cd70024fc83.37_0
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Value: session#042ac2388d714a328ac33cd70024fc83#1706843791|PC#042ac2388d714a328ac33cd70024fc83.37_0#1770086731
support.norton.com/ Name: EG-U-ID
Value: A5f5eaf2fd-8779-4581-b052-1a9f9f26e183
support.norton.com/ Name: EG-S-ID
Value: E2b1d5f87f-7739-4b98-8093-c90a21906cca
support-digital.norton.com/ Name: AWSALB
Value: Y+IFsIUa0QiHwIE8BeXZVuZXSzgGxrNtj+Sz6hCZ9LwOhSh9ZtJX3d+DYUECWuAQjzXb0VMAAmcYYPDZR/qtM6m9N5APKKD2zoNBdAEDmnT7RULr19rQMLs3dfna
support-digital.norton.com/ Name: AWSALBCORS
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14 Console Messages

Source Level URL
Text
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
other warning URL: https://support.norton.com/sp/en/uk/norton-renewal-purchase/current/solutions/kb20100113164023EN?abproduct=Norton+Renewal+Purchase&abversion=current&helpid=return_policy&om_em_cid=hho_email_BE_TRIG_AR_BB_CARD_EXPIRY
Message:
Third-party cookie will be blocked. Learn more in the Issues tab.
network error URL: https://support-digital.norton.com/system/Offers.egain?command=GetRulesJS&egofferpageurl=https%3A%2F%2Fsupport.norton.com%2Fsp%2Fen%2Fuk%2Fnorton-renewal-purchase%2Fcurrent%2Fsolutions%2Fkb20100113164023EN%3Fabproduct%3DNorton%2BRenewal%2BPurchase%26abversion%3Dcurrent%26helpid%3Dreturn_policy%26om_em_cid%3Dhho_email_BE_TRIG_AR_BB_CARD_EXPIRY&egofferpagetitle=Norton%20Cancellation%20and%20Refund%20Policy&egofferpatternchecksum=
Message:
Failed to load resource: the server responded with a status of 403 ()

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Content-Security-Policy frame-ancestors 'self' https://lv1wkspbrzpin01.symc.nustratus.com https://chi2wkspbrzpin01.symc.nustratus.com https://lv1wsfec2pin01.symc.nustratus.com https://lv1labwkspc2pin01.nlllab.nustratus.com https://chi2wsfec2pin01.symc.nustratus.com https://genassist.agent-tools.gendigital.com https://genassist.agent-tools-int.gendigital.com https://genassist.agent-tools-stage.gendigital.com https://us-stage.norton.com https://buy-qa5.np.norton.com
Strict-Transport-Security max-age=31536000 ; includeSubDomains
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

analytics.analytics-egain.com
assets.adobedtm.com
cdn.quantummetric.com
cm.everesttech.net
dpm.demdex.net
email.norton.com
enable-eg-ot.egainonetag.com
fonts.googleapis.com
fonts.gstatic.com
login.norton.com
nexus.ensighten.com
now.symassets.com
oms.norton.com
support-digital.norton.com
support.norton.com
symantec.demdex.net
symantec.tt.omtrdc.net
www.google-analytics.com
www.nortonlifelock.com
18.203.198.10
184.30.16.31
2.19.96.65
2600:9000:2491:f800:2:8f43:5780:93a1
2606:4700:10::ac43:149e
2620:1ec:bdf::60
2a00:1450:4001:80e::200a
2a00:1450:4001:827::2003
2a00:1450:4001:830::200e
2a02:26f0:3500:58c::1015
2a02:26f0:3500:88f::1015
2a02:26f0:480:980::1e80
52.34.5.210
54.229.104.154
54.229.174.222
63.140.62.17
63.33.126.133
66.235.152.156
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