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BETA IS NOW OPEN FOR HELIOS GENERATIVE AI - REGISTER FREE TO GET STARTED!


AUTOMATE YOUR INTELLIGENCE

ENHANCE SPEED TO INSIGHTS WITH NO NEED FOR TRAINING OR SETUP, HELPING BUSINESSES
STREAMLINE MARKET STRATEGIES AND IMPROVE CUSTOMER EXPERIENCES EFFICIENTLY AND
OBJECTIVELY.

Explore Daylight™


LUMINOSO DAYLIGHT™ OFFERS AN END-TO-END SOLUTION FOR PROCESSING UNSTRUCTURED
DATA SUCH AS REVIEWS, SURVEYS AND SOCIAL MEDIA, DELIVERING CLEAR INSIGHTS WITHIN
MINUTES.

Slack Channels
Voice-to-Text Transcripts
Chat Sessions
Blog Posts
Comment Sections
Voice Recordings
Product reviews
Support Tickets
Survey Responses
Slack Channels
Voice-to-Text Transcripts
Chat Sessions
Blog Posts
Comment Sections
Voice Recordings
Product reviews
Support Tickets
Survey Responses
Slack Channels




PRODUCT ENABLEMENT USE CASES




WE HELP YOU UNDERSTAND THE DEEPEST NEEDS AND DESIRES OF YOUR CUSTOMERS.
WE ALLOW YOU TO DRIVE CRITICAL BUSINESS DECISIONS WITH CONFIDENCE.
WE UNLOCK YOUR TRUE POTENTIAL WITH REAL-TIME ANALYSIS.


PRODUCT REVIEWS SENTIMENT

Adapt on the fly with scheduled, automatic product review pulls

Pull review data directly into Daylight™ from sources like Amazon, Reddit,
Walmart, Costco, and more.

Learn More About Using Product Reviews


CX OPTIMIZATION

Integrate with your favorite survey tool to get the most out of your tech stack

Empower your product team with safe, secure, and unbiased sentiment analysis
collected from customer experience management tools.

Learn More About CX Optimization


PRODUCT POSITIONING

Reduce costs, implementation time and enhance accuracy

Analyze customer language and large sources of text to adjust, prioritize and
innovate on product changes.

Learn More About Using Product Reviews


UPCOMING EVENTS


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WEBINAR: HOW TO CREATE SAFE CULTURES FOR EMPLOYEES & IDENTIFY TALENT USING AI
SOLUTIONS


MAY 21, 2024 @ 12:30PM ET



Join us for an enlightening webinar presented by Luminoso in collaboration with
our valued partner, EDLIGO. In this session, HR Thought Leader and Consulting
Director at EDLIGO, Reimund Nienaber joins Luminoso’s Direct of Client Success,
Kim Larson, as they share insights on how companies handle training, talent
acquisition, and foster satisfaction among employees and employers alike.

What You’ll Learn:
*How to streamline the process of identifying and recruiting top talent,
reducing time-to-hire and improving match quality.

*Training Techniques that adapt to individual learning styles and pace,
enhancing employee engagement and knowledge retention.

*Understand the role of AI in monitoring and maintaining ethical standards and
safety in the workplace, ensuring a supportive environment for all employees.

*Maintaining Employee and Employer Satisfaction

Who Should Attend:
HR professionals, team leaders, and business executives looking to enhance their
organizational culture and talent management practices through advanced AI
solutions.


Register Today!


QLIK CONNECT 2024: LUMINOSO IS A PROUD EMERALD SPONSOR AT THIS EVENT - JOIN US
IN ORLANDO!


JUNE 3-5, 2024 @ ORLANDO, FL



Join us at Qlik Connect, a premier event where business leaders, data
professionals, and IT experts come together to explore cutting-edge solutions in
data integration and analytics.

Discover how Qlik’s advanced tools empower organizations to transform data into
actionable insights. Learn from industry leaders, participate in interactive
sessions, and network with peers to drive your digital transformation forward.

Don’t miss this opportunity to advance your knowledge and skills in the rapidly
evolving data landscape.


LUMINOSO TECHNOLOGIES JOINS AWS PARTNER PROGRAM AS A DIFFERENTIATED SOFTWARE

AWS and Luminoso Technologies partner to offer a powerful solution combining
AWS’s scalable cloud infrastructure with Luminoso Daylight™’s advanced text
analytics. This partnership empowers companies to effortlessly analyze diverse
data sources for faster, informed decision-making without extensive training or
setup.

Together, we enable businesses to accelerate go-to-market strategies, enhance
customer experiences, and gain a competitive edge with reduced analysis costs
and bias-free insights. Our collaboration simplifies data comprehension,
ensuring companies are equipped for effective strategic decisions, making us
better together in driving innovation and customer satisfaction.


See More About This—Go To Amazon Web Services
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No credit card required. Cancel Anytime.


RECENT ARTICLES


SARCASM IN AI: NAVIGATING THE SUBTLETIES OF HUMAN COMMUNICATION FOR SENTIMENT
ANALYSIS


3 REASONS WHY MEDALLIA AND QUALTRICS AREN’T ENOUGH IN 2024

Luminoso’s award-winning AI technology goes beyond just analyzing your customers
or employees’ feedback. It uncovers the ‘how’ and ‘why’ behind their responses.
Luminoso gives you a deeper understanding of their sentiments and reasons,
empowering you to communicate better and innovate in ways that truly resonate
with them. We are your gateway to a universe where AI-powered text analytics,
natural language processing (NLP), and text sentiment analysis software come
together to redefine how you interact with textual data. At Luminoso, we
illuminate the path to deeper insights, helping you make data-driven decisions,
decode sentiment, and extract meaningful information from the world of text.


INGEST,
ANALYZE,
UNDERSTAND,
ALL YOUR DATA.

Reduce time and cost for your next go-to-market strategy.
Make your analytics team more effective and efficient.
See precisely where your NPS/CSAT score is being impacted.




STORYFUL DATA COMES IN ALL SHAPES AND SYNTAXES


PRODUCT REVIEWS ANALYSIS

Gain insights into what customers love about your products to accelerate product
innovation.

Learn more...


DOCUMENT CLASSIFICATION

Forget about classifying countless documents by hand. Instead, use the power of
AI to do it better. Faster.

Learn more...


TICKETING WORKFLOW AUTOMATION

Are your trouble tickets not landing to the most appropriate support personnel?
That ends now.

Learn more...


CLOSED WIN/LOSS ANALYSIS

Do your post-mortem “Closed/Won” or “Closed/Lost” analysis with AI-powered
natural language understanding.

Learn more...



HOW DOES BIAS EFFECT YOUR TEXT ANALYTICS RESULTS?




STEP INTO THE LIGHT

Start for free today
 * info@luminoso.com
 * PO Box 51408. Boston, MA 02205
 * +1 617-682-9056

Luminoso Technologies’ mission is to deliver human-like understanding of
language to drive
better business outcomes.

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© 2023 LUMINOSO TECHNOLOGIES, INC.

© 2024 LUMINOSO TECHNOLOGIES, INC.
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