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Effective URL: https://www.aia.com.hk/en/help-and-support/individuals/aiaconnect.html?aid=
Submission: On September 03 via api from SG

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CONTACT AIA

We are pleased to announce that effective 22 February 2021, our customer service
in Hong Kong will resume normal.

However, in response to the government’s latest anti-pandemic measures in Macau,
effective 10 August 2021, we will have new arrangements on the following
services until further notice. We are sorry for any inconvenience that may
cause.

Macau:

 * Customer Service Centre & Hotline Service:
   * Monday - Friday; 10am – 4pm.
 * Cashier Office:
   * Monday - Friday; 8:45am – 5:15pm.

HONG KONG

(852) 2232-8888


Hong Kong Island
AIA Wealth Select Centre
12/F, AIA Tower,
183 Electric Road,
North Point, Hong Kong

Kowloon
Suite 1313, 13/F,
AIA Kowloon Tower,
Landmark East, 100 How Ming Street,
Kwun Tong, Kowloon, Hong Kong

Mon-Fri: 8:45am – 6pm
(Open through lunch)
Sat, Sun & Public Holidays Closed


MACAU

(853) 8988-1822

1903, AIA Tower,
Nos. 251A-301, Avenida Comercial de Macau, Macau

Mon-Fri: 8:45am – 5:15pm
(Open through lunch)
Sat, Sun & Public Holidays Closed



CONTACT AIA

We are pleased to announce that effective 22 February 2021, our customer service
in Hong Kong will resume normal.

However, in response to the government’s latest anti-pandemic measures in Macau,
effective 10 August 2021, we will have new arrangements on the following
services until further notice. We are sorry for any inconvenience that may
cause.

Macau:

 * Customer Service Centre & Hotline Service:
   * Monday - Friday; 10am – 4pm.
 * Cashier Office:
   * Monday - Friday; 8:45am – 5:15pm.

HONG KONG

(852) 2232-8888


Hong Kong Island
AIA Wealth Select Centre
12/F, AIA Tower,
183 Electric Road,
North Point, Hong Kong

Kowloon
Suite 1313, 13/F,
AIA Kowloon Tower,
Landmark East, 100 How Ming Street,
Kwun Tong, Kowloon, Hong Kong

Mon-Fri: 8:45am – 6pm
(Open through lunch)
Sat, Sun & Public Holidays Closed


MACAU

(853) 8988-1822

1903, AIA Tower,
Nos. 251A-301, Avenida Comercial de Macau, Macau

Mon-Fri: 8:45am – 5:15pm
(Open through lunch)
Sat, Sun & Public Holidays Closed



GO TO

AIA.COM

Visit our corporate site to learn more about AIA.


EXPLORE AIA

 
AIA Vitality
AIA iShop
Sitemap

ABOUT AIA 

Media Centre
Career

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spouse, parent, child, sibling and their brother-in-law and sister-in-law,
parent-in-law, daughter-in-law, son-in-law, grandparent, grandson or
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Download AIA Connect

 1. iPhone user
 2. Android user

Customer login AIA Connect

 1. Individual life policies owner
 2. MPF/ORSO/Macau Pension member
 3. Group insurance member

AIA Connect’s functions

 1. MPF/ORSO/Macau Pension : User guide / Introduction Video
 2. Group Insurance: User guide / Introduction video

Manage other AIA Accounts in AIA Connect

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Investment management

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