Submitted URL: https://support.nextchapter-ecommerce.com/
Effective URL: https://support.nextchapter-ecommerce.com/support/home
Submission: On March 17 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 8 IPs in 2 countries across 6 domains to perform 20 HTTP transactions. The main IP is 35.158.83.68, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support.nextchapter-ecommerce.com.
TLS certificate: Issued by R3 on March 17th 2023. Valid for: 3 months.
This is the only time support.nextchapter-ecommerce.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
1 10 35.158.83.68 16509 (AMAZON-02)
1 2a00:1450:400... 15169 (GOOGLE)
2 2a00:1450:400... 15169 (GOOGLE)
2 52.219.140.7 16509 (AMAZON-02)
1 18.66.122.116 16509 (AMAZON-02)
2 18.66.112.93 16509 (AMAZON-02)
1 13.32.27.116 16509 (AMAZON-02)
2 3.231.9.85 14618 (AMAZON-AES)
20 8
Apex Domain
Subdomains
Transfer
10 nextchapter-ecommerce.com
support.nextchapter-ecommerce.com
1 MB
3 heapanalytics.com
cdn.heapanalytics.com — Cisco Umbrella Rank: 1031
heapanalytics.com — Cisco Umbrella Rank: 924
37 KB
3 freshdev.io
static.freshdev.io — Cisco Umbrella Rank: 33677
cdn.freshdev.io — Cisco Umbrella Rank: 48542
24 KB
2 amazonaws.com
s3.eu-central-1.amazonaws.com
1 MB
2 gstatic.com
fonts.gstatic.com
31 KB
1 googleapis.com
fonts.googleapis.com — Cisco Umbrella Rank: 34
1 KB
20 6
Domain Requested by
10 support.nextchapter-ecommerce.com 1 redirects support.nextchapter-ecommerce.com
2 heapanalytics.com
2 cdn.freshdev.io static.freshdev.io
cdn.freshdev.io
2 s3.eu-central-1.amazonaws.com support.nextchapter-ecommerce.com
2 fonts.gstatic.com fonts.googleapis.com
1 cdn.heapanalytics.com cdn.freshdev.io
1 static.freshdev.io support.nextchapter-ecommerce.com
1 fonts.googleapis.com support.nextchapter-ecommerce.com
20 8

This site contains links to these domains. Also see Links.

Domain
www.nextchapter-ecommerce.com
www.freshworks.com
Subject Issuer Validity Valid
support.nextchapter-ecommerce.com
R3
2023-03-17 -
2023-06-15
3 months crt.sh
upload.video.google.com
GTS CA 1C3
2023-03-02 -
2023-05-25
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2023-03-02 -
2023-05-25
3 months crt.sh
*.s3.eu-central-1.amazonaws.com
Amazon
2022-09-21 -
2023-09-09
a year crt.sh
*.freshdev.io
Amazon RSA 2048 M01
2023-03-01 -
2023-10-12
7 months crt.sh
cdn.heapanalytics.com
Amazon RSA 2048 M02
2023-02-21 -
2023-08-27
6 months crt.sh
heapanalytics.com
Amazon RSA 2048 M02
2022-12-09 -
2024-01-07
a year crt.sh

This page contains 2 frames:

Primary Page: https://support.nextchapter-ecommerce.com/support/home
Frame ID: 1C9EBA5D68F1E28592DA33527061896B
Requests: 16 HTTP requests in this frame

Frame: https://cdn.freshdev.io/assets/heap_receiver.html
Frame ID: 43878AE3D78260574E3A3823F6487786
Requests: 4 HTTP requests in this frame

Screenshot

Page Title

Ondersteuning : NextChapter eCommerce

Page URL History Show full URLs

  1. https://support.nextchapter-ecommerce.com/ HTTP 302
    https://support.nextchapter-ecommerce.com/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • <[^>]+class=\"[^\"]+\ssvelte-[\w]*\"

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • heap-\d+\.js

Page Statistics

20
Requests

100 %
HTTPS

25 %
IPv6

6
Domains

8
Subdomains

8
IPs

2
Countries

2776 kB
Transfer

3881 kB
Size

3
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support.nextchapter-ecommerce.com/ HTTP 302
    https://support.nextchapter-ecommerce.com/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

20 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support.nextchapter-ecommerce.com/support/
Redirect Chain
  • https://support.nextchapter-ecommerce.com/
  • https://support.nextchapter-ecommerce.com/support/home
13 KB
5 KB
Document
General
Full URL
https://support.nextchapter-ecommerce.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.158.83.68 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-35-158-83-68.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
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Security Headers
Name Value
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X-Content-Type-Options nosniff
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Request headers

Upgrade-Insecure-Requests
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User-Agent
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accept-language
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Response headers

cache-control
must-revalidate, private, max-age=0
content-encoding
gzip
content-type
text/html; charset=utf-8
date
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etag
W/"fb7de43bdef1a58590a53a4e97a58d1d"
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server
fwe
status
200 OK
strict-transport-security
max-age=31536000; includeSubDomains
x-content-type-options
nosniff
x-envoy-upstream-service-time
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x-fw-ratelimiting-managed
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x-ratelimit-reset
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x-ua-compatible
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Redirect headers

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content-type
text/html; charset=utf-8
date
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expires
Fri, 01 Jan 1990 00:00:00 GMT
location
https://support.nextchapter-ecommerce.com/support/home
nel
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pragma
no-cache
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server
fwe
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strict-transport-security
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x-ua-compatible
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x-xss-protection
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theme.css
support.nextchapter-ecommerce.com/assets/cdn/portal/styles/
1 MB
116 KB
Stylesheet
General
Full URL
https://support.nextchapter-ecommerce.com/assets/cdn/portal/styles/theme.css
Requested by
Host: support.nextchapter-ecommerce.com
URL: https://support.nextchapter-ecommerce.com/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
35.158.83.68 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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Software
fwe /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

date
Fri, 17 Mar 2023 14:38:25 GMT
content-security-policy
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server
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Response headers

date
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content-security-policy
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server
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Software
fwe /
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Request headers

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Response headers

date
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content-security-policy
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server
fwe
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cache-control
no-cache
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127 KB
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General
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Requested by
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Protocol
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Response headers

date
Fri, 17 Mar 2023 14:38:25 GMT
content-security-policy
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server
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cache-control
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General
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Requested by
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Protocol
H2
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TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Software
fwe /
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Request headers

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Response headers

date
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content-security-policy
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Response headers

date
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x-content-type-options
nosniff
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Response headers

date
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x-content-type-options
nosniff
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server
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Response headers

date
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content-security-policy
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server
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Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
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Request headers

accept-language
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Response headers

Date
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x-amz-version-id
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Last-Modified
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Requested by
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URL: https://support.nextchapter-ecommerce.com/assets/cdn/portal/scripts/marketplace.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
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Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

x-amz-version-id
3okrD_fJtexuojE.tGzlp8M8nxNsgdev
content-encoding
gzip
via
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date
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x-amz-cf-pop
FRA60-P2
age
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x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
x-amz-replication-status
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last-modified
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server
AmazonS3
etag
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vary
Accept-Encoding
content-type
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cache-control
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x-amz-cf-id
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12 KB
5 KB
Script
General
Full URL
https://cdn.freshdev.io/assets/marketplace-heap.js
Requested by
Host: static.freshdev.io
URL: https://static.freshdev.io/fdk/2.0/assets/fresh_parent.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
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Referer
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User-Agent
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Response headers

date
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content-encoding
gzip
via
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last-modified
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server
AmazonS3
x-amz-cf-pop
FRA56-P5
age
49460
x-amz-server-side-encryption
AES256
etag
W/"67aae9f1bbcb41507d52b1bbfe875fff"
vary
Accept-Encoding, Origin
x-cache
Hit from cloudfront
content-type
application/javascript
cache-control
max-age=86400,public
x-amz-cf-id
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https://cdn.freshdev.io/assets/heap_receiver.html
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/marketplace-heap.js
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
18.66.112.93 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-18-66-112-93.fra56.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
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Request headers

Referer
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Upgrade-Insecure-Requests
1
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Response headers

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41620
cache-control
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content-encoding
gzip
content-type
text/html
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etag
W/"8077760d5f7c5f7d57cc14c0b03b52d4"
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server
AmazonS3
vary
Accept-Encoding Origin
via
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x-amz-cf-id
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x-amz-cf-pop
FRA56-P5
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
heap-1649052351.js
cdn.heapanalytics.com/js/ Frame 4387
111 KB
36 KB
Script
General
Full URL
https://cdn.heapanalytics.com/js/heap-1649052351.js
Requested by
Host: cdn.freshdev.io
URL: https://cdn.freshdev.io/assets/heap_receiver.html
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.32.27.116 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-32-27-116.fra56.r.cloudfront.net
Software
nginx / Express
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

date
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content-encoding
br
via
1.1 13140684c599ca32163cf7ec1871cebc.cloudfront.net (CloudFront)
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
x-amz-cf-pop
FRA56-C2
age
8
x-powered-by
Express
etag
W/"1bbdc-FQZM/MP21u+9dwxSXJ/DUd6GEX8"
vary
Accept-Encoding
x-cache
Hit from cloudfront
content-type
application/javascript; charset=utf-8
cache-control
public, max-age=120
alt-svc
h3=":443"; ma=86400
x-amz-cf-id
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Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.231.9.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-231-9-85.compute-1.amazonaws.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
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Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

pragma
no-cache
date
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strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
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h
heapanalytics.com/ Frame 4387
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Full URL
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Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.231.9.85 Ashburn, United States, ASN14618 (AMAZON-AES, US),
Reverse DNS
ec2-3-231-9-85.compute-1.amazonaws.com
Software
nginx /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains

Request headers

accept-language
de-DE,de;q=0.9
Referer
https://cdn.freshdev.io/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/111.0.5563.64 Safari/537.36

Response headers

pragma
no-cache
date
Fri, 17 Mar 2023 14:38:25 GMT
strict-transport-security
max-age=31536000; includeSubDomains
server
nginx
etag
W/"25-4iFqfptz9csCeTUceM5hwzR1zqc"
content-type
image/gif
cache-control
private, no-cache, no-cache=Set-Cookie, proxy-revalidate
content-length
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670 KB
670 KB
Image
General
Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/101001134530/logo/57hO0ykWXmh6yaDEvp4Nt0-FoN9dm7Wmsw.jpg
Requested by
Host: support.nextchapter-ecommerce.com
URL: https://support.nextchapter-ecommerce.com/assets/cdn/portal/scripts/bottom.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.140.7 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
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Request headers

accept-language
de-DE,de;q=0.9
Referer
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User-Agent
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Response headers

Date
Fri, 17 Mar 2023 14:38:26 GMT
x-amz-version-id
ptD_UdBL.zvy85k5YoXEykojjvfOkEed
Last-Modified
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Server
AmazonS3
x-amz-request-id
YKDAEMXDV2N4Q4CR
ETag
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x-amz-server-side-encryption
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Content-Type
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Accept-Ranges
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Verdicts & Comments Add Verdict or Comment

17 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 boolean| credentialless object| webpackJsonp object| regeneratorRuntime object| I18n object| EventManager object| store function| jQuery object| jQBrowser number| uidEvent object| lazySizes object| dateFns function| LiveStamp string| csrfToken object| marketplaceInstance function| MarketplaceManager function| MarketplaceHeap

3 Cookies

Domain/Path Name / Value
support.nextchapter-ecommerce.com/ Name: _x_w
Value: 6_1
.freshdev.io/ Name: _hp2_id.1649052351
Value: %7B%22userId%22%3A%228602841000016807%22%2C%22pageviewId%22%3A%224240562033222959%22%2C%22sessionId%22%3A%222523149643347695%22%2C%22identity%22%3Anull%2C%22trackerVersion%22%3A%224.0%22%7D
.freshdev.io/ Name: _hp2_ses_props.1649052351
Value: %7B%22r%22%3A%22https%3A%2F%2Fsupport.nextchapter-ecommerce.com%2F%22%2C%22ts%22%3A1679063905335%2C%22d%22%3A%22cdn.freshdev.io%22%2C%22h%22%3A%22%2Fassets%2Fheap_receiver.html%22%7D

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

cdn.freshdev.io
cdn.heapanalytics.com
fonts.googleapis.com
fonts.gstatic.com
heapanalytics.com
s3.eu-central-1.amazonaws.com
static.freshdev.io
support.nextchapter-ecommerce.com
13.32.27.116
18.66.112.93
18.66.122.116
2a00:1450:4001:813::200a
2a00:1450:4001:831::2003
3.231.9.85
35.158.83.68
52.219.140.7
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