learningpool.com Open in urlscan Pro
141.193.213.21  Public Scan

Submitted URL: https://www.trueoffice.com/course-faq
Effective URL: https://learningpool.com/support
Submission: On January 11 via manual from IN — Scanned from DE

Form analysis 6 forms found in the DOM

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Text Content

Powered by Cookiebot
 * Consent
 * Details
 * [#IABV2SETTINGS#]
 * About


THIS WEBSITE USES COOKIES

We care about providing you with the best site experience possible and cookies
play an important part in that process. Learn more by reading our Privacy
Policy.
Consent Selection
Necessary

Preferences

Statistics

Marketing

Show details
 * Necessary 22
   
   Necessary cookies help make a website usable by enabling basic functions like
   page navigation and access to secure areas of the website. The website cannot
   function properly without these cookies.
    * Cookiebot
      1
      Learn more about this provider
      1.gifUsed to count the number of sessions to the website, necessary for
      optimizing CMP product delivery.
      Expiry: SessionType: Pixel
    * Google
      2
      Learn more about this provider
      test_cookieUsed to check if the user's browser supports cookies.
      Expiry: 1 dayType: HTTP
      _GRECAPTCHAThis cookie is used to distinguish between humans and bots.
      This is beneficial for the website, in order to make valid reports on the
      use of their website.
      Expiry: 180 daysType: HTTP
    * Hubspot
      4
      Learn more about this provider
      rc::aThis cookie is used to distinguish between humans and bots. This is
      beneficial for the website, in order to make valid reports on the use of
      their website.
      Expiry: PersistentType: HTML
      rc::bThis cookie is used to distinguish between humans and bots.
      Expiry: SessionType: HTML
      rc::cThis cookie is used to distinguish between humans and bots.
      Expiry: SessionType: HTML
      rc::fThis cookie is used to distinguish between humans and bots.
      Expiry: PersistentType: HTML
    * Learning Pool
      1
      Learn more about this provider
      debugThis cookie is used to detect errors on the website - this
      information is sent to the website's support staff in order to optimize
      the visitor's experience on the website.
      Expiry: PersistentType: HTML
    * LinkedIn
      2
      Learn more about this provider
      li_gcStores the user's cookie consent state for the current domain
      Expiry: 180 daysType: HTTP
      bscookieThis cookie is used to identify the visitor through an
      application. This allows the visitor to login to a website through their
      LinkedIn application for example.
      Expiry: 1 yearType: HTTP
    * New Relic
      1
      Learn more about this provider
      JSESSIONIDPreserves users states across page requests.
      Expiry: SessionType: HTTP
    * YouTube
      1
      Learn more about this provider
      CONSENTUsed to detect if the visitor has accepted the marketing category
      in the cookie banner. This cookie is necessary for GDPR-compliance of the
      website.
      Expiry: 2 yearsType: HTTP
    * bamboohr.com
      hubspot.com
      
      2
      _cfuvid [x2]This cookie is a part of the services provided by Cloudflare -
      Including load-balancing, deliverance of website content and serving DNS
      connection for website operators.
      Expiry: SessionType: HTTP
    * cookiebot.com
      free.learningpool.com
      
      3
      CookieConsent [x3]Stores the user's cookie consent state for the current
      domain
      Expiry: 1 yearType: HTTP
    * hubspot.com
      learningpool.com
      vimeo.com
      www.trueofficelearning.com
      
      4
      __cf_bm [x4]This cookie is used to distinguish between humans and bots.
      This is beneficial for the website, in order to make valid reports on the
      use of their website.
      Expiry: 1 dayType: HTTP
    * x.clearbitjs.com
      1
      pfjs%3AcookiesUsed to check if the user's browser supports cookies.
      Expiry: 1 yearType: HTTP

 * Preferences 2
   
   Preference cookies enable a website to remember information that changes the
   way the website behaves or looks, like your preferred language or the region
   that you are in.
    * Cookiebot
      1
      Learn more about this provider
      CookieConsentBulkSetting-#Enables cookie consent across multiple websites
      Expiry: 1 yearType: HTML
    * Google
      1
      Learn more about this provider
      maps/gen_204Used in context with the website's map integration. The cookie
      stores user interaction with the map in order to optimize its
      functionality.
      Expiry: SessionType: Pixel

 * Statistics 19
   
   Statistic cookies help website owners to understand how visitors interact
   with websites by collecting and reporting information anonymously.
    * Google
      5
      Learn more about this provider
      _ga [x2]Registers a unique ID that is used to generate statistical data on
      how the visitor uses the website.
      Expiry: 2 yearsType: HTTP
      _ga_# [x2]Used by Google Analytics to collect data on the number of times
      a user has visited the website as well as dates for the first and most
      recent visit.
      Expiry: 2 yearsType: HTTP
      tdRegisters statistical data on users' behaviour on the website. Used for
      internal analytics by the website operator.
      Expiry: SessionType: Pixel
    * Hubspot
      4
      Learn more about this provider
      __hsscIdentifies if the cookie data needs to be updated in the visitor's
      browser.
      Expiry: 1 dayType: HTTP
      __hssrcUsed to recognise the visitor's browser upon reentry on the
      website.
      Expiry: SessionType: HTTP
      __hstcSets a unique ID for the session. This allows the website to obtain
      data on visitor behaviour for statistical purposes.
      Expiry: 180 daysType: HTTP
      hubspotutkSets a unique ID for the session. This allows the website to
      obtain data on visitor behaviour for statistical purposes.
      Expiry: 180 daysType: HTTP
    * LinkedIn
      1
      Learn more about this provider
      AnalyticsSyncHistoryUsed in connection with data-synchronization with
      third-party analysis service.
      Expiry: 30 daysType: HTTP
    * Linkedin
      1
      Learn more about this provider
      browser_idUsed to recognise the visitor's browser upon reentry on the
      website.
      Expiry: 5 yearsType: HTTP
    * Microsoft
      5
      Learn more about this provider
      c.gifCollects data on the user’s navigation and behavior on the website.
      This is used to compile statistical reports and heatmaps for the website
      owner.
      Expiry: SessionType: Pixel
      _clckCollects data on the user’s navigation and behavior on the website.
      This is used to compile statistical reports and heatmaps for the website
      owner.
      Expiry: 1 yearType: HTTP
      _clskRegisters statistical data on users' behaviour on the website. Used
      for internal analytics by the website operator.
      Expiry: 1 dayType: HTTP
      _cltkRegisters statistical data on users' behaviour on the website. Used
      for internal analytics by the website operator.
      Expiry: SessionType: HTML
      CLIDCollects data on the user’s navigation and behavior on the website.
      This is used to compile statistical reports and heatmaps for the website
      owner.
      Expiry: 1 yearType: HTTP
    * Twitter Inc.
      1
      Learn more about this provider
      personalization_idThis cookie is set by Twitter - The cookie allows the
      visitor to share content from the website onto their Twitter profile.
      Expiry: 400 daysType: HTTP
    * Vimeo
      1
      Learn more about this provider
      vuidCollects data on the user's visits to the website, such as which pages
      have been read.
      Expiry: 2 yearsType: HTTP
    * x.clearbitjs.com
      1
      cb%3AtestCollects data on the user's visits to the website, such as the
      number of visits, average time spent on the website and what pages have
      been loaded with the purpose of generating reports for optimising the
      website content.
      Expiry: 1 yearType: HTTP

 * Marketing 92
   
   Marketing cookies are used to track visitors across websites. The intention
   is to display ads that are relevant and engaging for the individual user and
   thereby more valuable for publishers and third party advertisers.
    * Meta Platforms, Inc.
      3
      Learn more about this provider
      lastExternalReferrerDetects how the user reached the website by
      registering their last URL-address.
      Expiry: PersistentType: HTML
      lastExternalReferrerTimeDetects how the user reached the website by
      registering their last URL-address.
      Expiry: PersistentType: HTML
      _fbpUsed by Facebook to deliver a series of advertisement products such as
      real time bidding from third party advertisers.
      Expiry: 3 monthsType: HTTP
    * Bidswitch
      1
      Learn more about this provider
      syncCollects data on user behaviour and interaction in order to optimize
      the website and make advertisement on the website more relevant.
      Expiry: SessionType: Pixel
    * Bluekai.com
      1
      Learn more about this provider
      site/#Pending
      Expiry: SessionType: Pixel
    * Casale Media
      4
      Learn more about this provider
      CMIDCollects visitor data related to the user's visits to the website,
      such as the number of visits, average time spent on the website and what
      pages have been loaded, with the purpose of displaying targeted ads.
      Expiry: 1 yearType: HTTP
      CMPROCollects data on visitor behaviour from multiple websites, in order
      to present more relevant advertisement - This also allows the website to
      limit the number of times that they are shown the same advertisement.
      Expiry: 3 monthsType: HTTP
      CMPSCollects visitor data related to the user's visits to the website,
      such as the number of visits, average time spent on the website and what
      pages have been loaded, with the purpose of displaying targeted ads.
      Expiry: 3 monthsType: HTTP
      rumCollects data related to the user's visits to the website, such as the
      number of visits, average time spent on the website and what pages have
      been loaded, with the purpose of displaying targeted ads.
      Expiry: SessionType: Pixel
    * DemandBase
      2
      Learn more about this provider
      tuuidCollects visitor data related to the user's visits to the website,
      such as the number of visits, average time spent on the website and what
      pages have been loaded, with the purpose of displaying targeted ads.
      Expiry: 400 daysType: HTTP
      tuuid_luContains a unique visitor ID, which allows Bidswitch.com to track
      the visitor across multiple websites. This allows Bidswitch to optimize
      advertisement relevance and ensure that the visitor does not see the same
      ads multiple times.
      Expiry: 400 daysType: HTTP
    * Google
      5
      Learn more about this provider
      IDEUsed by Google DoubleClick to register and report the website user's
      actions after viewing or clicking one of the advertiser's ads with the
      purpose of measuring the efficacy of an ad and to present targeted ads to
      the user.
      Expiry: 1 yearType: HTTP
      pagead/landingCollects data on visitor behaviour from multiple websites,
      in order to present more relevant advertisement - This also allows the
      website to limit the number of times that they are shown the same
      advertisement.
      Expiry: SessionType: Pixel
      ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are
      likely to convert to customers based on the visitor's online behaviour
      across websites.
      Expiry: SessionType: Pixel
      pagead/1p-conversion/#/Pending
      Expiry: SessionType: Pixel
      _gcl_auUsed by Google AdSense for experimenting with advertisement
      efficiency across websites using their services.
      Expiry: 3 monthsType: HTTP
    * Hubspot
      1
      Learn more about this provider
      __ptq.gifSends data to the marketing platform Hubspot about the visitor's
      device and behaviour. Tracks the visitor across devices and marketing
      channels.
      Expiry: SessionType: Pixel
    * LinkedIn
      4
      Learn more about this provider
      bcookieUsed by the social networking service, LinkedIn, for tracking the
      use of embedded services.
      Expiry: 1 yearType: HTTP
      li_sugrCollects data on user behaviour and interaction in order to
      optimize the website and make advertisement on the website more relevant.
      Expiry: 3 monthsType: HTTP
      lidcUsed by the social networking service, LinkedIn, for tracking the use
      of embedded services.
      Expiry: 1 dayType: HTTP
      UserMatchHistoryEnsures visitor browsing-security by preventing cross-site
      request forgery. This cookie is essential for the security of the website
      and visitor.
      Expiry: 30 daysType: HTTP
    * MediMath
      3
      Learn more about this provider
      mt_miscCollects data on the user's visits to the website, such as what
      pages have been loaded. The registered data is used for targeted ads.
      Expiry: 30 daysType: HTTP
      mt_mopCollects data on the user's visits to the website, such as what
      pages have been loaded. The registered data is used for targeted ads.
      Expiry: 30 daysType: HTTP
      uuidCollects data on the user's visits to the website, such as what pages
      have been loaded. The registered data is used for targeted ads.
      Expiry: 1 yearType: HTTP
    * Microsoft
      17
      Learn more about this provider
      _uetmsclkidPending
      Expiry: PersistentType: HTML
      _uetmsclkid_expPending
      Expiry: PersistentType: HTML
      _uetsidUsed to track visitors on multiple websites, in order to present
      relevant advertisement based on the visitor's preferences.
      Expiry: PersistentType: HTML
      _uetsid_expContains the expiry-date for the cookie with corresponding
      name.
      Expiry: PersistentType: HTML
      _uetvidUsed to track visitors on multiple websites, in order to present
      relevant advertisement based on the visitor's preferences.
      Expiry: PersistentType: HTML
      _uetvid_expContains the expiry-date for the cookie with corresponding
      name.
      Expiry: PersistentType: HTML
      MR [x2]Used to track visitors on multiple websites, in order to present
      relevant advertisement based on the visitor's preferences.
      Expiry: 7 daysType: HTTP
      MSPTCPending
      Expiry: 1 yearType: HTTP
      MUID [x2]Used widely by Microsoft as a unique user ID. The cookie enables
      user tracking by synchronising the ID across many Microsoft domains.
      Expiry: 1 yearType: HTTP
      SRM_BTracks the user’s interaction with the website’s search-bar-function.
      This data can be used to present the user with relevant products or
      services.
      Expiry: 1 yearType: HTTP
      ANONCHKRegisters data on visitors from multiple visits and on multiple
      websites. This information is used to measure the efficiency of
      advertisement on websites.
      Expiry: 1 dayType: HTTP
      SMRegisters a unique ID that identifies the user's device during return
      visits across websites that use the same ad network. The ID is used to
      allow targeted ads.
      Expiry: SessionType: HTTP
      _uetmsclkidTracks the conversion rate between the user and the
      advertisement banners on the website - This serves to optimise the
      relevance of the advertisements on the website.
      Expiry: 3 monthsType: HTTP
      _uetsidCollects data on visitor behaviour from multiple websites, in order
      to present more relevant advertisement - This also allows the website to
      limit the number of times that they are shown the same advertisement.
      Expiry: 1 dayType: HTTP
      _uetvidUsed to track visitors on multiple websites, in order to present
      relevant advertisement based on the visitor's preferences.
      Expiry: 1 yearType: HTTP
    * Semasio
      1
      Learn more about this provider
      SEUNCYRegisters a unique ID that identifies the user's device for return
      visits.
      Expiry: 1 yearType: HTTP
    * Sonobi
      2
      Learn more about this provider
      HAPLB8GPending
      Expiry: SessionType: HTTP
      us.gifUsed to track the visitor's usage of GIFs - This serves for
      analytical and marketing purposes.
      Expiry: SessionType: Pixel
    * StackAdapt
      10
      Learn more about this provider
      sa-user-id [x2]Random identifier for user identification by StackAdapt.
      Expiry: 1 yearType: HTTP
      sa-user-id-v2 [x2]Random identifier for user identification by StackAdapt.
      Expiry: 1 yearType: HTTP
      convPending
      Expiry: SessionType: Pixel
      sa-user-idUsed to track visitors on multiple websites, in order to present
      relevant advertisement based on the visitor's preferences.
      Expiry: PersistentType: HTML
      sa-user-id-v2Used to track visitors on multiple websites, in order to
      present relevant advertisement based on the visitor's preferences.
      Expiry: PersistentType: HTML
      sa-user-id-v3 [x2]Pending
      Expiry: 1 yearType: HTTP
      sa-user-id-v3Pending
      Expiry: PersistentType: HTML
    * Tapad
      4
      Learn more about this provider
      idsync/ex/receive/checkThis cookie is set by the audience manager of the
      website to determine the time and frequencies of visitor data
      synchronization - cookie data synchronization is used to synchronize and
      gather visitor data from several websites.
      Expiry: SessionType: Pixel
      TapAd_3WAY_SYNCSUsed for data-synchronization with advertisement networks.
      Expiry: 2 monthsType: HTTP
      TapAd_DIDUsed to determine what type of devices (smartphones, tablets,
      computers, TVs etc.) is used by a user.
      Expiry: 2 monthsType: HTTP
      TapAd_TSUsed to determine what type of devices (smartphones, tablets,
      computers, TVs etc.) is used by a user.
      Expiry: 2 monthsType: HTTP
    * Telaria
      2
      Learn more about this provider
      tv_UIDMPending
      Expiry: 400 daysType: HTTP
      tvidPresents the user with relevant content and advertisement. The service
      is provided by third-party advertisement hubs, which facilitate real-time
      bidding for advertisers.
      Expiry: 1 yearType: HTTP
    * The Trade Desk
      1
      Learn more about this provider
      track/cmf/genericPresents the user with relevant content and
      advertisement. The service is provided by third-party advertisement hubs,
      which facilitate real-time bidding for advertisers.
      Expiry: SessionType: Pixel
    * Twitter Inc.
      5
      Learn more about this provider
      i/adsct [x2]The cookie is used by Twitter.com in order to determine the
      number of visitors accessing the website through Twitter advertisement
      content.
      Expiry: SessionType: Pixel
      muc_adsCollects data on user behaviour and interaction in order to
      optimize the website and make advertisement on the website more relevant.
      Expiry: 400 daysType: HTTP
      i/jot/embedsSets a unique ID for the visitor, that allows third party
      advertisers to target the visitor with relevant advertisement. This
      pairing service is provided by third party advertisement hubs, which
      facilitates real-time bidding for advertisers.
      Expiry: SessionType: Pixel
      RichHistoryCollects data on visitors' preferences and behaviour on the
      website - This information is used make content and advertisement more
      relevant to the specific visitor.
      Expiry: SessionType: HTML
    * YouTube
      20
      Learn more about this provider
      LAST_RESULT_ENTRY_KEYUsed to track user’s interaction with embedded
      content.
      Expiry: SessionType: HTTP
      LogsDatabaseV2:V#||LogsRequestsStorePending
      Expiry: PersistentType: IDB
      nextIdUsed to track user’s interaction with embedded content.
      Expiry: SessionType: HTTP
      remote_sidNecessary for the implementation and functionality of YouTube
      video-content on the website.
      Expiry: SessionType: HTTP
      requestsUsed to track user’s interaction with embedded content.
      Expiry: SessionType: HTTP
      ServiceWorkerLogsDatabase#SWHealthLogNecessary for the implementation and
      functionality of YouTube video-content on the website.
      Expiry: PersistentType: IDB
      TESTCOOKIESENABLEDUsed to track user’s interaction with embedded content.
      Expiry: 1 dayType: HTTP
      VISITOR_INFO1_LIVETries to estimate the users' bandwidth on pages with
      integrated YouTube videos.
      Expiry: 180 daysType: HTTP
      VISITOR_PRIVACY_METADATAStores the user's cookie consent state for the
      current domain
      Expiry: 180 daysType: HTTP
      YSCRegisters a unique ID to keep statistics of what videos from YouTube
      the user has seen.
      Expiry: SessionType: HTTP
      yt.innertube::nextIdRegisters a unique ID to keep statistics of what
      videos from YouTube the user has seen.
      Expiry: PersistentType: HTML
      ytidb::LAST_RESULT_ENTRY_KEYStores the user's video player preferences
      using embedded YouTube video
      Expiry: PersistentType: HTML
      YtIdbMeta#databasesUsed to track user’s interaction with embedded content.
      Expiry: PersistentType: IDB
      yt-remote-cast-availableStores the user's video player preferences using
      embedded YouTube video
      Expiry: SessionType: HTML
      yt-remote-cast-installedStores the user's video player preferences using
      embedded YouTube video
      Expiry: SessionType: HTML
      yt-remote-connected-devicesStores the user's video player preferences
      using embedded YouTube video
      Expiry: PersistentType: HTML
      yt-remote-device-idStores the user's video player preferences using
      embedded YouTube video
      Expiry: PersistentType: HTML
      yt-remote-fast-check-periodStores the user's video player preferences
      using embedded YouTube video
      Expiry: SessionType: HTML
      yt-remote-session-appStores the user's video player preferences using
      embedded YouTube video
      Expiry: SessionType: HTML
      yt-remote-session-nameStores the user's video player preferences using
      embedded YouTube video
      Expiry: SessionType: HTML
    * x.clearbitjs.com
      6
      __tld__Used to track visitors on multiple websites, in order to present
      relevant advertisement based on the visitor's preferences.
      Expiry: SessionType: HTTP
      cb_anonymous_idCollects data on visitor behaviour from multiple websites,
      in order to present more relevant advertisement - This also allows the
      website to limit the number of times that they are shown the same
      advertisement.
      Expiry: 1 yearType: HTTP
      cb_group_idCollects data on visitors. This information is used to assign
      visitors into segments, making website advertisement more efficient.
      Expiry: 1 yearType: HTTP
      cb_user_idCollects data on visitor behaviour from multiple websites, in
      order to present more relevant advertisement - This also allows the
      website to limit the number of times that they are shown the same
      advertisement.
      Expiry: 1 yearType: HTTP
      cb_group_propertiesCollects data on visitor behaviour from multiple
      websites, in order to present more relevant advertisement - This also
      allows the website to limit the number of times that they are shown the
      same advertisement.
      Expiry: PersistentType: HTML
      cb_user_traitsCollects data on visitor behaviour from multiple websites,
      in order to present more relevant advertisement - This also allows the
      website to limit the number of times that they are shown the same
      advertisement.
      Expiry: PersistentType: HTML

 * Unclassified 3
   Unclassified cookies are cookies that we are in the process of classifying,
   together with the providers of individual cookies.
    * Capterra
      1
      Learn more about this provider
      capterra_tracker.gifPending
      Expiry: SessionType: Pixel
    * Learning Pool
      1
      Learn more about this provider
      productLastViewedOrSelectedPending
      Expiry: 30 daysType: HTTP
    * Slides
      1
      Learn more about this provider
      _slides_app_sessionPending
      Expiry: SessionType: HTTP

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 * Solutions
   * Use cases
     * Onboarding
       
     * Compliance
       
     * Upskilling
       
   * Industries
     * Business Services
     * Construction
     * Financial Services
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SUPPORT




HOW TO CONTACT SUPPORT

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Call us

24/7 363 days a year

+44 345 074 4114

+1 844 238 5577

What happens next?

Find out what happens when you contact support, here.

2000 +

Weekly support cases

96 %

Rated service as excellent

98 %

Customer satisfaction rate


PUTTING YOU FIRST

We’re invested in making sure your vision for learning is realized. That’s why
our customers can count on:

 * A dedicated project manager and project team throughout implementation
 * Launch support to get your solution off the ground.
 * An assigned customer success manager as your ongoing point of contact
 * An assigned customer account executive to manage the commercial relationship
   & future strategy
 * End-user support 7 days a week, 24/7, 363 days per year, with an online
   customer portal to log and track cases.
 * Unlimited administrator support from a dedicated help desk, including access
   to our customer success team.
 * Training support including access to our online Academy so you can receive
   just in time training, webinars and frequent coaching.


CUSTOMER CARE CHECKLIST

Our team is passionate about providing our customers with a world-class
experience. It’s our promise to:

 * Treat you with respect, be polite, and be helpful
 * Be honest with you when delivering our service
 * Make sure that our team are trained to give you the help that you need
 * Use plain language, without jargon, when answering your questions
 * Review our customer standards using our client satisfaction survey
   continuously
 * Use your feedback to improve our services
 * Have staff available to deal with your queries 24/7

With your own customer account executive, a project team behind you, and full
end-user support, we are with you every step of the way to make sure your
relationship with Learning Pool is a positive one.


LEARNING POOL ACADEMY

Our free online training academy offers fantastic, self-service resources to
help you get the very most out of the solutions we provide.

Packed full of on-demand videos, demos and guides, you can also take part in
real-time activities such as live webinars, forum discussions and live chats.
You can contribute to the development of the learning through online feedback
and evaluation activities as well. And our support team is always on hand to
answer your questions or show you the best way to do something.

Visit

 


SELF-SERVICE SUPPORT FOR PRODUCT ADMINISTRATORS

Learning Pool Academy

Access the Learning Pool Academy

Customers enjoy self-service training resources like:

 * Videos
 * Demos
 * Guides
 * Tips & Tricks
 * Webinars
 * Forums
 * Live chats and more!

Customer Portal

Access the Learning Pool Customer Portal

The customer portal is where our customers go to:

 * Create a case which will be routed directly to our support desk
 * See a full history of all the cases they have logged in the portal
 * View all of their open cases, including those logged by phone and email
 * Review all cases logged others in your organization
 * See all cases closed in the last two months
 * View release notes on new features
 * Have direct access to our Academy and Customer Charter and more!

Showcase

Access Showcase

Showcase is our one-stop-shop for the latest with our off the shelf content,
including:

 * Library and collection summaries
 * Lesson previews
 * Sample scripts and more!


GOT AN EMPLOYEE PERFORMANCE CHALLENGE TO SOLVE?



GET IN TOUCH TO DISCOVER HOW OUR PORTFOLIO OF LEARNING SOLUTIONS CAN HELP



Request a demo Get in touch

 * Request a demo
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 * Book a callback
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Platform
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Content
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 * Library

Solutions



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Resources
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Company
 * What we do
 * Industry recognition
 * Our story
 * Leadership team
 * Careers
 * ESG
 * Labs

Contact sales

+44 207 101 9383
hello@learningpool.com

Contact support

+44 345 074 4114*
+1 844 238 5577
support@learningpool.com

* call charges vary depending on your provider

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