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CUSTOMER CENTRE

Your insurance made simple 24/7

 * Group
 * Auto
 * Home

 * Take 2 minutes to sign up
 * Log in
 * User guides
 * Download the mobile app

 

Coronavirus (COVID-19)

The circumstances surrounding COVID-19 are causing delays in the processing of
paper documents. In an effort to avoid further delay, we ask that you use the
Customer Centre whenever you can.

 *   Access your Customer Centre from your pc, smartphone or mobile app
 *   Sign up in just 2 minutes
 *   Consult your group, auto and home insurance coverage
 *   Follow up on your claims
 *   Access your insurance documents at any time


YOUR CUSTOMER CENTRE, IS ALSO…


  GROUP INSURANCE

 * Submit your claims online and get reimbursed within 48 hours for most
   benefits
 * Estimate reimbursement amounts
 * Get your statement for income tax purposes
 * Change your beneficiary designation or make changes for a dependent


  AUTO AND HOME INSURANCE

 * Consult your contracts online
 * Consult your payment terms
 * Sign up for the paperless option
 * Receive an email as soon as new documents become available


SSQ INSURANCE MOBILE APP

Your group, auto and home insurance at your fingertips!

 1. Sign up for the Customer Centre
 2. Download and install the app
 3. Log in to the app using fingerprint or facial recognition.

 

Virtual assistant Zobla

Hello! My name is ZOBLA.
Find me in the mobile app. I’ll be your guide.


USER GUIDES HOW TO...

 * Register for the Customer Centre
 * Consult your covered expenses
 * Submit a claim
 * Sign up for direct deposit
 * Simulate a mock claim to know if you're covered

 * Get your statement for tax purposes
 * Find your booklet
 * Change a life insurance beneficiary
 * Modify a dependent

Individuals

Discover the Customer centre

 * Group Insurance
 * Auto Insurance
 * Home Insurance
 * Investment
 * Life Insurance
 * Travel Insurance
 * Critical Illness Insurance
 * Group Insurance Claim
 * Forms

Businesses and Associations

Advisors

Dealerships

Health Professionals

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© 2016 SSQ, Life Insurance Company Inc. All rights reserved.

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Disability insurance - Help with disability claims

Request a quote and get up to 20%* off

 * Quick auto quote 1 car, 1 driver, fewer questions!
 * Detailed auto quote Up to 3 vehicles and 3 drivers
 * Home quote House, condominium, apartment
 * Life insurance quoteTerm life, permanent life, critical illness

Retrieve my quote

Get an auto or home insurance quote by phone

1-855-909-0358

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For your group insurance or any other reason

Coronavirus (COVID-19)

 * Insureds
 * Policyholders and Intermediaries
 * Individual Life Insurance and Investment Advisors and Managing General Agents
 * Insurance Coverage Offered by Car Dealerships


DELAYS WITH THE PROCESSING OF MAIL AND CHEQUE PAYMENTS

The circumstances surrounding COVID-19 are causing delays in the processing of
paper documents.

In an effort to avoid further delay, we ask that you use online services
whenever you can.

more details

Sign up for pre-authorized debit for the payment of your auto and home insurance
premiums.


YOUR BEST OPTION: ONLINE SERVICES

To avoid delays in the processing and payment of your claims, we recommend you
use the Customer Centre, accessible via our website and mobile app.

log in


USER GUIDES

We have designed these guides for those of you who aren’t familiar with your
Customer Centre.