www.americangreetings.com Open in urlscan Pro
184.24.163.42  Public Scan

URL: https://www.americangreetings.com/email-protection?utm_medium=internal_email&utm_source=pickup&utm_campaign=receiver
Submission Tags: falconsandbox
Submission: On December 16 via api from US — Scanned from DE

Form analysis 5 forms found in the DOM

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    <div class="special-instruction">Required *</div>
  </div>
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    <div class="first-name col-lg-12 col-md-12 col-sm-6 col-xs-6 col-xxs-12">
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EMAIL PROTECTION RESOURCE CENTER

AmericanGreetings.com's first priority is always you, our customer, which
involves providing you with information on how to protect yourself from ecard
email scams impacting our industry.

As of 10/18/16, we are strengthening our password requirements and as a result,
your existing password has been disabled.

The best way to protect your information is to use a unique password for each
account or website and make sure it is something only you would be able to
guess. Please remember, we will never e-mail you and ask you to disclose or
verify your AmericanGreetings.com password or credit card. If you receive a
suspicious e-mail, report the e-mail to security@americangreetings.com for
investigation.


RECOMMENDATIONS TO PROTECT YOUR SECURITY

Phishing emails: Fraudulent emails containing malicious links sent from
individuals portraying themselves as messages from legitimate companies. There
have been email campaigns that claim to be an ecard from AmericanGreetings.com
which contain an attachment that will infect your computer with a malicious and
destructive virus. It is important for you to know that legitimate emails from
AmericanGreetings.com will never contain an attachment. Our emails are validated
with industry standard security keys for additional protection and offer an
alternate method for you to pick up your ecard. When you receive a legitimate
ecard from AmericanGreetings.com you can bypass clicking on any links within the
email and instead go to our site, click on the "ecard pickup" link found in the
upper right corner of the homepage and enter the code provided in the email.

 *     Simply opening an email should not result in any concern. Following links
   embedded in the email is where consumers have to be cautious.
 *     If you have any suspicion that the email is fraudulent do not open, and
   do not click on any links within the email if you do. Legitimate emails will
   always give you the option to pick up the ecard by typing in the address of
   the Web site, rather than clicking on the link. All AmericanGreetings.com
   emails provide this option.
 *     The individual sending the ecard should always be identifiable, such as
   in the subject line of the email itself. If you do not recognize the sender,
   be cautious. Be especially cautious of more generic subject lines.
 *     To ensure your safety, simply type in the address of the Web site and go
   directly to it to retrieve your greeting. At AmericanGreetings.com you can
   bypass clicking on any links by going to the site and entering the code given
   to you in the email at the "ecard pickup" page on the site.
 *     How to tell the difference between good and bad emails
 *     Click here to view an example of a legitimate ecard email.
 *     Click here to view an example of a fraudulent ecard email.

Legitimate ecards with suspicious messaging: If you receive a legitimate ecard
that contains a personal message and do not recognize the sender or if it
contains website addresses close the ecard and report it to security at
security@americangreetings.com. If you do not recognize the sender do not type
(or copy/paste) any website addresses into your browser.

What you can do to protect yourself from fraudulent ecard emails moving forward

If you feel that you have received a fraudulent ecard email claiming to be from
AmericanGreetings.com, please submit your example to
security@americangreetings.com to help in our investigations. Due to the
magnitude of email to this inbox, you will not receive a response; however, you
can be assured that your submission will help us continue to fight spam and
phishing.

You can also file a complaint at the Internet Crime Complaint Center of the FBI.

Some additional recommendations to further protect you:

 *     Make sure to always use the latest version of your Internet browser, as
   they will check for potentially fraudulent websites when browsing the web.
 *     Save our known address to your safe senders list so that legitimate ecard
   messages are ensured to be delivered. This does not ensure that ecard scams
   do not get into your inbox, however.
 *     Please continue to be mindful of the above characteristics of our ecard
   emails versus the malicious emails and report any findings to
   security@americangreetings.com.


HOW TO TELL THE DIFFERENCE BETWEEN GOOD EMAILS AND BAD EMAILS

At a quick glance after reviewing the table below, you should be able to tell
the difference between legitimate ecard email notifications and emails not from
us. However, we still recommend that you manually type in
www.americangreetings.com after the http:// found in your Internet browser to
view your ecard to ensure complete safety.


AMERICANGREETINGS.COM ECARD EMAILS

Subject Line

(Sender's name) has sent you an ecard from AmericanGreetings.com. Reminders to
pickup your ecard will have the following subject lines:

 1. Reminder: Your ecard from (Sender's Name) is waiting for you at
    www.americangreetings.com
 2. Don't forget: Your ecard from (Sender's Name) is waiting for you at
    www.americangreetings.com!

"From"

Ecard from AmericanGreetings.com [ecards@americangreetings.com]

Email Message

The sender's name and email address is always in the body of the email. You
should personally recognize this individual before engaging further in the
email.

Links in Email

Ecard pickup link will always include americangreetings.com as the start of the
URL. In addition, we will never send you an EXE file. If your email contains a
clickable URL that is an EXE file, do not click on it.


FAKE ECARD EMAILS

Subject Line

Subject line varies. Examples include:

 * You've received an ecard from a class-mate!
 * You've received a postcard from a family member!
 * Worshipper sent you a postcard from americangreetings.com!

"From"

"From" varies. Examples include:

 * americangreetings.com [mailto:ht@grbdll.com] (note that the email address is
   random)
 * Personal email address

Email Message

May or may not include random individual's name and email address.

Links in Email

Ecard pickup link does not start with https://www.americangreetings.com, but
instead shows a series of numbers (commonly referred to as an "IP Address").
Sometimes the IP address is hidden and can only be seen by hovering your cursor
over the link or right-clicking on the link to view Properties. May or may not
include a clickable URL that is an EXE file.

Back to Top


EXAMPLE OF A LEGITIMATE AMERICANGREETINGS.COM EMAIL

(Note: we also have pickup reminder emails sent to the recipient at a future
date that may have different copy, but same general attributes as outlined
above).

From: Ecard from AmericanGreetings.com [mailto:ecards@americangreetings.com]

Sent: Thursday, August 16, 2007 9:47 AM

To: Jane Smith

Subject: John Smith has sent you an ecard from AmericanGreetings.com

 

John Smith (jsmith@hotmail.com) has sent you an ecard.

To view your ecard, choose from the options below.

Click on the following link:

https://www.americangreetings.com/ecards/view.pd?i=1234567&m=8859&rr=y&source=ag999

For your security, if you'd prefer not to click on links within this email:

 * Type https://www.americangreetings.com/?source=ag999&rr=y into your web
   browser.
 * Locate the ecard pickup link in the upper right-hand corner of the page.
 * Enter the following code --> 91838498859

Please do not reply to this email. To help resolve your issue or question, go
to: https://www.americangreetings.com/help/index.pd?source=ag999&rr=y We have an
extensive help center that may answer your questions, or you can choose to email
us from there.

To read about email security, type
https://www.americangreetings.com/emailprotection in your web browser to read
more.

Thank you!

Your friends at AmericanGreetings.com

Back to Top


EXAMPLE OF AN EMAIL NOT FROM AMERICANGREETINGS.COM

From: <johnsmith@gmail.com>

Date: August 13, 2007 9:37:55 AM CDT

To:

Subject: Love e-card

 

Mother(johnsmith@gmail.com) has created Love e-card for you at [ahost].

To see your custom Love e-card, simply click on the following Internet address
(if your mail program doesn't support this feature you will need to COPY and
PASTE the address into your browser's address box):

http://76.171.234.133/?f478412572e8e41977cc650eb05623

Send a FREE greeting card from americangreetings.com whenever you want by
visiting us at: http://https://www.americangreetings.com/ This service is
provided and hosted by AmericanGreetings.com.

Back to Top

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