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Submitted URL: https://click.skem1.com/click/a6iq-2idnkx-wp4qxp-ijdqptf5/?_ccCt=a6iq-2idnkx-wp4qxp-ijdqptf5
Effective URL: https://support.goto.com/webinar/help/system-requirements-for-attendees-g2w010003?c_prod=g2w&c_name=iph&utm_source=Campai...
Submission: On March 10 via api from CH — Scanned from CA
Effective URL: https://support.goto.com/webinar/help/system-requirements-for-attendees-g2w010003?c_prod=g2w&c_name=iph&utm_source=Campai...
Submission: On March 10 via api from CH — Scanned from CA
Form analysis
3 forms found in the DOMPOST
<form data-wa-formname="web2call-form" class="customerInfoForm" method="post" action="" data-url="/ajax/careCreateTicket.jsp" data-useget="">
<ul class="text-left">
<li>
<img src="" class="webform-auth webform-avatar" alt="product image">
<span class="webform-auth webform-name-value"></span>
<span class="webform-auth webform-email-value"></span>
<span class="webform-auth webform-alt-email-text"><a data-wa-link="" href="#" class="webform-alt-email">USE A DIFFERENT EMAIL</a></span>
<input type="text" name="emailAddress" placeholder="Your email address" class="handleErr emailAddress webform-email webform-nonAuth" autocomplete="off">
<span class="form-helper-text error webform-email-error webform-nonAuth hide">Please enter a valid email address.</span>
</li>
<li>
<select class="reasonType optional" name="reasonType" required="">
<option value="">Reason for call</option>
<option value="Support">Support</option>
<option value="Billing">Billing</option>
<option value="Sales">Sales</option>
</select>
</li>
<li>
<textarea type="textarea" name="question" placeholder="Issue details" class="handleErr question optional"></textarea>
</li>
</ul>
<div class="col-xs-12 careBoldAiW2c2c_form__buttons">
<input type="submit" value="Get Phone Number" class="button submit submitTicket">
<div class="skipButton webform-nonAuth">Skip this step</div>
</div>
</form>
Name: countryForm — POST #
<form name="countryForm" data-wa-formname="phoneselector-form" id="country-form" class="country-form col-xs-12" action="#" autocomplete="off" method="POST" data-phoneurl="/ajax/careFindPhone.jsp" data-useget=""
data-countryurl="/ajax/careFindPhone.jsp?country=true">
<input class="dropdown" name="countryInput" type="text" placeholder="Enter country name or scroll through the list below">
<i class="togo-icon togo-icon-closes close-form"></i>
<p class="call_error error">Please Enter Valid Country Name</p>
<select name="countrySelect" size="9" class="dropdownItemContainer"></select>
</form>
<form class="care-webform__fieldset">
<div class="care-webform__row">
<h2>Open Ticket</h2>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Name<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<input class="care-webform__input userName" data-sfdckey="name" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Email<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<input class="care-webform__input userEmail" data-sfdckey="emailAddress" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Phone<span class="care-webform__optional"> (optional)</span></label>
<div class="care-webform__input__optional">
<input class="care-webform__input" data-sfdckey="phone" type="text" maxlength="40">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific central pro rescue rescueassist rescuelens">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Support">Support</option>
<option value="Billing">Billing</option>
<option value="Sales">Sales</option>
<option value="Account">Account</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific lastpass">
<label class="care-webform__label focused">Product Tier <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="productTier">
<option value="Please select">Please select</option>
<option value="Free">Free</option>
<option value="Premium">Premium</option>
<option value="Families">Families</option>
<option value="Teams">Teams</option>
<option value="MFA">MFA</option>
<option value="Enterprise">Enterprise</option>
<option value="Identity">Identity</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific lastpass">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Login or Master Password ">Login or Master Password </option>
<option value="Technical Support">Technical Support</option>
<option value="Account and Billing ">Account and Billing </option>
<option value="Sales">Sales</option>
<option value="Getting Started ">Getting Started </option>
<option value="Other Topic">Other Topic</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper">
<label class="care-webform__label">Grasshopper Phone Number <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper-connect">
<label class="care-webform__label">Grasshopper Connect Phone Number <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper grasshopper-connect">
<label class="care-webform__label">Master Pin <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row product-specific grasshopper grasshopper-connect">
<label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
</label>
<div class="care-webform__input__required">
<select class="care-webform__input" data-sfdckey="subject">
<option value="Please select">Please select</option>
<option value="Billing Question">Billing Question</option>
<option value="Cancel Account">Cancel Account</option>
<option value="Grasshopper Account">Grasshopper Account</option>
<option value="Signing Up">Signing Up</option>
<option value="Voice Studio">Voice Studio</option>
<option value="Other Topic">Other Topic</option>
</select>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Your Location<span class="care-webform__optional"> (optional)</span></label>
<div class="care-webform__input__optional">
<input class="care-webform__input userLocation" data-sfdckey="question" type="text" maxlength="80">
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__row">
<label class="care-webform__label">Issue Details<span class="care-webform__required"> *</span></label>
<div class="care-webform__input__required">
<textarea class="care-webform__input" data-sfdckey="question" maxlength="32000"></textarea>
</div>
<div class="care-webform__error">Required</div>
</div>
<div class="care-webform__buttons">
<button class="care-webform__button cancel" type="button">Cancel</button>
<button class="care-webform__button submitTicket" type="submit">Send</button>
<div class="care-webform__error"></div>
</div>
</form>
Text Content
* Browse Products -------------------------------------------------------------------------------- * Try GoToWebinar Now * My Cases * Service Status * Language * English * Nederlands * français * Deutsch * italiano * español * português * 日本語 * 中文 * 한국어 * Sign in * My Account * Personal Info * Sign In & Security * Admin Center * Billing Center * * My Trainings * My Incidents * My Webinars * * My Meetings * My Sessions * My Conferences * * My Vault * My Sessions * My GoTo Connect * My Resolutions * My GoTo Contact * * Sign out We are currently experiencing an unplanned outage for this product. View Service Status LogMeIn support sites no longer support Microsoft's Internet Explorer (IE) browser. Please use a supported browser to ensure all features perform as they should (Chrome / FireFox / Edge). LogMeIn relaunches as GoTo! Discover your all-new GoTo. LastPass has an exciting year coming up! Learn what's ahead. Back To Home HI! WE ARE HERE TO HELP YOU. TYPE YOUR QUESTION HERE, OR BROWSE TOPICS BELOW TO VIEW ANSWERS OR REACH A SUPPORT AGENT. HELP FILE SYSTEM REQUIREMENTS FOR ATTENDEES Make sure you are meeting the minimum requirements so you can attend a webinar from anywhere, anytime using a compatible device. If you are an organizer, panelist or presenter, see System Requirements for Organizers. * Join a Classic or Standard webinar * Join a Webcast webinar * Join a Simulated Live or Recorded webinar * How do I know which webinar type I'm joining? * Check your system compatibility automatically JOIN A CLASSIC OR STANDARD WEBINAR Operating system Windows 7 - Windows 11 Mac OS X 10.9 (Mavericks) - macOS 12 Monterey Linux Google Chrome OS Android OS 5 (Lollipop) - Android 10 iOS 10 - iOS 12 Web browser Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Internet connection Computer: 1 Mbps or better (broadband recommended) Mobile device: 3G or better (WiFi recommended for VoIP audio) Software GoToWebinar desktop app GoToWebinar mobile app JavaScript enabled Hardware 2GB of RAM (minimum), 4GB or more of RAM (recommended) Microphone and speakers (USB headset recommended) Mobile device iPhone 4S or newer iPad 2 or newer JOIN A WEBCAST WEBINAR Web browser Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions) Internet connection Computer: 1 Mbps or better (broadband recommended) Mobile device: 3G or better (WiFi recommended for VoIP audio) Software GoToWebinar mobile app Hardware 2GB of RAM (minimum), 4GB or more of RAM (recommended) Mobile device iPhone 4S or newer iPad 2 or newer JOIN A SIMULATED LIVE OR RECORDED WEBINAR Web browser Google Chrome (most recent 2 versions) Mozilla Firefox (most recent 2 versions) Apple Safari (most recent 2 versions) Microsoft Edge (most recent 2 versions) Internet connection Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is used during a session?) Mobile device: 3G or better (WiFi recommended for VoIP audio) Software No additional software needed Hardware 2GB of RAM (minimum), 4GB or more of RAM (recommended) Mobile device iPhone 4S or newer iPad 2 or newer HOW DO I KNOW WHICH WEBINAR TYPE I'M JOINING? The webinar confirmation email includes a link to the system requirements page. Depending on the webinar type, you'll be taken to the system check page for a Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded (formerly called "Simulated Live") webinar. You can also reach out to the webinar organizer and ask what type of webinar they scheduled. CHECK YOUR SYSTEM COMPATIBILITY AUTOMATICALLY * System check for Standard (formerly called "Classic") webinars * System check for Webcast webinars * System check for Recorded (formerly called "Simulated Live") webinars Related Articles * How do I join a test webinar? Rate your Experience * About Us * Terms of Service * Privacy Policy * Trademark * Browse Products * Copyright © 2022 GoTo Group, Inc. All rights reserved COLLABORATION PRODUCTS GOTO CONNECT GOTOMEETING GOTOWEBINAR GOTOTRAINING JOIN.ME GRASSHOPPER OPENVOICE REMOTE SOLUTIONS PRODUCTS GOTO RESOLVE RESCUE GOTOASSIST ACCESS PRODUCTS PRO CENTRAL GOTOMYPC CALL SUPPORT We'll use your email address to have your information ready when you call. Please provide your email and a detailed description of your request so we can have your account information ready when you connect with the representative. * USE A DIFFERENT EMAIL Please enter a valid email address. * Reason for call Support Billing Sales * Skip this step CALL SUPPORT Call us using the phone number below: Call us and provide the ticket number below: CHANGE Toll Free: Long Distance: Please Enter Valid Country Name OPEN TICKET Name * Required Email * Required Phone (optional) Required Select a Topic * Please select Support Billing Sales Account Required Product Tier * Please select Free Premium Families Teams MFA Enterprise Identity Required Select a Topic * Please select Login or Master Password Technical Support Account and Billing Sales Getting Started Other Topic Required Grasshopper Phone Number * Required Grasshopper Connect Phone Number * Required Master Pin * Required Select a Topic * Please select Billing Question Cancel Account Grasshopper Account Signing Up Voice Studio Other Topic Required Your Location (optional) Required Issue Details * Required Cancel Send