support.goto.com Open in urlscan Pro
13.225.221.100 Public Scan

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Submitted URL:
https://click.skem1.com/click/a6iq-2idnkx-wp4qxp-ijdqptf5/?_ccCt=a6iq-2idnkx-wp4qxp-ijdqptf5
Effective URL:
https://support.goto.com/webinar/help/system-requirements-for-attendees-g2w010003?c_prod=g2w&c_name=iph&utm_source=Campai...
Submission: On March 10 via api (March 10th 2022, 5:39:35 am UTC) from CH — Scanned from CA

Form analysis
3 forms found in the DOM

POST

<form data-wa-formname="web2call-form" class="customerInfoForm" method="post" action="" data-url="/ajax/careCreateTicket.jsp" data-useget="">
  <ul class="text-left">
    <li>
      <img src="" class="webform-auth webform-avatar" alt="product image">
      <span class="webform-auth webform-name-value"></span>
      <span class="webform-auth webform-email-value"></span>
      <span class="webform-auth webform-alt-email-text"><a data-wa-link="" href="#" class="webform-alt-email">USE A DIFFERENT EMAIL</a></span>
      <input type="text" name="emailAddress" placeholder="Your email address" class="handleErr emailAddress webform-email webform-nonAuth" autocomplete="off">
      <span class="form-helper-text error webform-email-error webform-nonAuth hide">Please enter a valid email address.</span>
    </li>
    <li>
      <select class="reasonType optional" name="reasonType" required="">
        <option value="">Reason for call</option>
        <option value="Support">Support</option>
        <option value="Billing">Billing</option>
        <option value="Sales">Sales</option>
      </select>
    </li>
    <li>
      <textarea type="textarea" name="question" placeholder="Issue details" class="handleErr question optional"></textarea>
    </li>
  </ul>
  <div class="col-xs-12 careBoldAiW2c2c_form__buttons">
    <input type="submit" value="Get Phone Number" class="button submit submitTicket">
    <div class="skipButton webform-nonAuth">Skip this step</div>
  </div>
</form>

Name: countryForm — POST #

<form name="countryForm" data-wa-formname="phoneselector-form" id="country-form" class="country-form col-xs-12" action="#" autocomplete="off" method="POST" data-phoneurl="/ajax/careFindPhone.jsp" data-useget=""
  data-countryurl="/ajax/careFindPhone.jsp?country=true">
  <input class="dropdown" name="countryInput" type="text" placeholder="Enter country name or scroll through the list below">
  <i class="togo-icon togo-icon-closes close-form"></i>
  <p class="call_error error">Please Enter Valid Country Name</p>
  <select name="countrySelect" size="9" class="dropdownItemContainer"></select>
</form>

<form class="care-webform__fieldset">
  <div class="care-webform__row">
    <h2>Open Ticket</h2>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Name<span class="care-webform__required"> *</span></label>
    <div class="care-webform__input__required">
      <input class="care-webform__input userName" data-sfdckey="name" type="text" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Email<span class="care-webform__required"> *</span></label>
    <div class="care-webform__input__required">
      <input class="care-webform__input userEmail" data-sfdckey="emailAddress" type="text" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Phone<span class="care-webform__optional"> (optional)</span></label>
    <div class="care-webform__input__optional">
      <input class="care-webform__input" data-sfdckey="phone" type="text" maxlength="40">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific central pro rescue rescueassist rescuelens">
    <label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="subject">
        <option value="Please select">Please select</option>
        <option value="Support">Support</option>
        <option value="Billing">Billing</option>
        <option value="Sales">Sales</option>
        <option value="Account">Account</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific lastpass">
    <label class="care-webform__label focused">Product Tier <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="productTier">
        <option value="Please select">Please select</option>
        <option value="Free">Free</option>
        <option value="Premium">Premium</option>
        <option value="Families">Families</option>
        <option value="Teams">Teams</option>
        <option value="MFA">MFA</option>
        <option value="Enterprise">Enterprise</option>
        <option value="Identity">Identity</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific lastpass">
    <label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="subject">
        <option value="Please select">Please select</option>
        <option value="Login or Master Password ">Login or Master Password </option>
        <option value="Technical Support">Technical Support</option>
        <option value="Account and Billing ">Account and Billing </option>
        <option value="Sales">Sales</option>
        <option value="Getting Started ">Getting Started </option>
        <option value="Other Topic">Other Topic</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper">
    <label class="care-webform__label">Grasshopper Phone Number <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper-connect">
    <label class="care-webform__label">Grasshopper Connect Phone Number <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper grasshopper-connect">
    <label class="care-webform__label">Master Pin <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <input class="care-webform__input" type="text" data-sfdckey="question" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row product-specific grasshopper grasshopper-connect">
    <label class="care-webform__label focused">Select a Topic <span class="care-webform__required"> * </span>
    </label>
    <div class="care-webform__input__required">
      <select class="care-webform__input" data-sfdckey="subject">
        <option value="Please select">Please select</option>
        <option value="Billing Question">Billing Question</option>
        <option value="Cancel Account">Cancel Account</option>
        <option value="Grasshopper Account">Grasshopper Account</option>
        <option value="Signing Up">Signing Up</option>
        <option value="Voice Studio">Voice Studio</option>
        <option value="Other Topic">Other Topic</option>
      </select>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Your Location<span class="care-webform__optional"> (optional)</span></label>
    <div class="care-webform__input__optional">
      <input class="care-webform__input userLocation" data-sfdckey="question" type="text" maxlength="80">
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__row">
    <label class="care-webform__label">Issue Details<span class="care-webform__required"> *</span></label>
    <div class="care-webform__input__required">
      <textarea class="care-webform__input" data-sfdckey="question" maxlength="32000"></textarea>
    </div>
    <div class="care-webform__error">Required</div>
  </div>
  <div class="care-webform__buttons">
    <button class="care-webform__button cancel" type="button">Cancel</button>
    <button class="care-webform__button submitTicket" type="submit">Send</button>
    <div class="care-webform__error"></div>
  </div>
</form>

Text Content

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HI! WE ARE HERE TO HELP YOU.


TYPE YOUR QUESTION HERE, OR BROWSE TOPICS BELOW TO VIEW ANSWERS OR REACH A
SUPPORT AGENT.



HELP FILE


SYSTEM REQUIREMENTS FOR ATTENDEES

Make sure you are meeting the minimum requirements so you can attend a webinar
from anywhere, anytime using a compatible device.

If you are an organizer, panelist or presenter, see System Requirements for
Organizers.
 * Join a Classic or Standard webinar
 * Join a Webcast webinar
 * Join a Simulated Live or Recorded webinar
 * How do I know which webinar type I'm joining?
 * Check your system compatibility automatically


JOIN A CLASSIC OR STANDARD WEBINAR

Operating system

Windows 7 - Windows 11

Mac OS X 10.9 (Mavericks) - macOS 12 Monterey

Linux

Google Chrome OS

Android OS 5 (Lollipop) - Android 10

iOS 10 - iOS 12

Web browser

Google Chrome (most recent 2 versions)

Mozilla Firefox (most recent 2 versions)

Internet connection

Computer: 1 Mbps or better (broadband recommended)

Mobile device: 3G or better (WiFi recommended for VoIP audio)

Software

GoToWebinar desktop app

GoToWebinar mobile app

JavaScript enabled

Hardware

2GB of RAM (minimum), 4GB or more of RAM (recommended)

Microphone and speakers (USB headset recommended)

Mobile device

iPhone 4S or newer

iPad 2 or newer


JOIN A WEBCAST WEBINAR

Web browser

Google Chrome (most recent 2 versions)

Mozilla Firefox (most recent 2 versions)

Apple Safari (most recent 2 versions)

Microsoft Edge (most recent 2 versions)

Internet connection

Computer: 1 Mbps or better (broadband recommended)

Mobile device: 3G or better (WiFi recommended for VoIP audio)

Software GoToWebinar mobile app Hardware 2GB of RAM (minimum), 4GB or more of
RAM (recommended) Mobile device

iPhone 4S or newer

iPad 2 or newer


JOIN A SIMULATED LIVE OR RECORDED WEBINAR

Web browser

Google Chrome (most recent 2 versions)

Mozilla Firefox (most recent 2 versions)

Apple Safari (most recent 2 versions)

Microsoft Edge (most recent 2 versions)

Internet connection

Computer: 1 Mbps or better (broadband recommended) (see How much bandwidth is
used during a session?)

Mobile device: 3G or better (WiFi recommended for VoIP audio)

Software No additional software needed Hardware 2GB of RAM (minimum), 4GB or
more of RAM (recommended) Mobile device

iPhone 4S or newer

iPad 2 or newer


HOW DO I KNOW WHICH WEBINAR TYPE I'M JOINING?

The webinar confirmation email includes a link to the system requirements page.
Depending on the webinar type, you'll be taken to the system check page for a
Standard (formerly called "Classic") webinar, Webcast webinar, or Recorded
(formerly called "Simulated Live") webinar. You can also reach out to the
webinar organizer and ask what type of webinar they scheduled.


CHECK YOUR SYSTEM COMPATIBILITY AUTOMATICALLY

 * System check for Standard (formerly called "Classic") webinars
 * System check for Webcast webinars
 * System check for Recorded (formerly called "Simulated Live") webinars

Related Articles

 * How do I join a test webinar?
   


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Toll Free:

Long Distance:

Please Enter Valid Country Name


OPEN TICKET

Name *

Required
Email *

Required
Phone (optional)

Required
Select a Topic *
Please select Support Billing Sales Account
Required
Product Tier *
Please select Free Premium Families Teams MFA Enterprise Identity
Required
Select a Topic *
Please select Login or Master Password Technical Support Account and Billing
Sales Getting Started Other Topic
Required
Grasshopper Phone Number *

Required
Grasshopper Connect Phone Number *

Required
Master Pin *

Required
Select a Topic *
Please select Billing Question Cancel Account Grasshopper Account Signing Up
Voice Studio Other Topic
Required
Your Location (optional)

Required
Issue Details *

Required
Cancel Send

support.goto.com Open in urlscan Pro 13.225.221.100 Public Scan

Form analysis 3 forms found in the DOM

POST

Name: countryForm — POST #

Text Content

support.goto.com Open in urlscan Pro
13.225.221.100 Public Scan

Form analysis
3 forms found in the DOM