Submitted URL: https://support-hk.zalora-ops.com/
Effective URL: https://support-hk.zalora-ops.com/en/support/home
Submission: On September 15 via automatic, source certstream-suspicious — Scanned from DE

Summary

This website contacted 11 IPs in 2 countries across 9 domains to perform 36 HTTP transactions. The main IP is 3.127.254.70, located in Frankfurt am Main, Germany and belongs to AMAZON-02, US. The main domain is support-hk.zalora-ops.com.
TLS certificate: Issued by R3 on July 17th 2021. Valid for: 3 months.
This is the only time support-hk.zalora-ops.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

IP Address AS Autonomous System
2 4 3.127.254.70 16509 (AMAZON-02)
9 13.224.95.33 16509 (AMAZON-02)
1 142.250.179.202 15169 (GOOGLE)
7 18.194.204.101 16509 (AMAZON-02)
1 52.219.168.19 16509 (AMAZON-02)
2 151.101.113.229 54113 (FASTLY)
2 172.217.168.200 15169 (GOOGLE)
2 142.250.179.163 15169 (GOOGLE)
7 13.226.155.88 16509 (AMAZON-02)
1 13.224.94.13 16509 (AMAZON-02)
36 11
Domain Requested by
7 assetscdn-wchat.eu.freshchat.com wchat.eu.freshchat.com
assetscdn-wchat.eu.freshchat.com
7 wchat.eu.freshchat.com support-hk.zalora-ops.com
wchat.eu.freshchat.com
assetscdn-wchat.eu.freshchat.com
4 euc-assets3.freshdesk.com support-hk.zalora-ops.com
euc-assets3.freshdesk.com
4 support-hk.zalora-ops.com 2 redirects support-hk.zalora-ops.com
2 fonts.gstatic.com fonts.googleapis.com
2 ssl.google-analytics.com support-hk.zalora-ops.com
2 cdn.jsdelivr.net support-hk.zalora-ops.com
1 rts-static-prod.freshworksapi.com assetscdn-wchat.eu.freshchat.com
1 euc-assets5.freshdesk.com support-hk.zalora-ops.com
1 euc-assets4.freshdesk.com support-hk.zalora-ops.com
1 euc-assets8.freshdesk.com support-hk.zalora-ops.com
1 s3.eu-central-1.amazonaws.com support-hk.zalora-ops.com
1 euc-assets10.freshdesk.com support-hk.zalora-ops.com
1 euc-assets6.freshdesk.com support-hk.zalora-ops.com
1 fonts.googleapis.com support-hk.zalora-ops.com
36 15

This site contains links to these domains. Also see Links.

Domain
www.zalora.com.hk
Subject Issuer Validity Valid
support-hk.zalora-ops.com
R3
2021-07-17 -
2021-10-15
3 months crt.sh
*.freshdesk.com
Amazon
2021-06-10 -
2022-07-09
a year crt.sh
upload.video.google.com
GTS CA 1O1
2021-08-23 -
2021-11-15
3 months crt.sh
*.freshchat.com
Amazon
2021-03-17 -
2022-04-15
a year crt.sh
*.s3.eu-central-1.amazonaws.com
DigiCert Baltimore CA-2 G2
2021-06-23 -
2022-07-24
a year crt.sh
jsdelivr.net
GlobalSign Atlas R3 DV TLS CA 2020
2021-04-30 -
2022-06-01
a year crt.sh
*.google-analytics.com
GTS CA 1C3
2021-08-23 -
2021-11-15
3 months crt.sh
*.gstatic.com
GTS CA 1C3
2021-08-30 -
2021-11-22
3 months crt.sh
*.eu.freshchat.com
Amazon
2021-09-11 -
2022-10-10
a year crt.sh
freshworksapi.com
Amazon
2021-01-19 -
2022-02-16
a year crt.sh

This page contains 2 frames:

Primary Page: https://support-hk.zalora-ops.com/en/support/home
Frame ID: DCA7025C51C73BE4924DBA5B49C496D2
Requests: 24 HTTP requests in this frame

Frame: https://wchat.eu.freshchat.com/widget/?token=8ec43556-ea27-4d79-98e0-d6cb11818006&referrer=aHR0cHM6Ly9zdXBwb3J0LWhrLnphbG9yYS1vcHMuY29t
Frame ID: 53A288150766F969F8218EF08CD9E64A
Requests: 12 HTTP requests in this frame

Screenshot

Page Title

Support : Zalora Hong Kong

Page URL History Show full URLs

  1. https://support-hk.zalora-ops.com/ HTTP 302
    https://support-hk.zalora-ops.com/support/home HTTP 302
    https://support-hk.zalora-ops.com/en/support/home Page URL

Detected technologies

Overall confidence: 100%
Detected patterns
  • google-analytics\.com/(?:ga|urchin|analytics)\.js

Overall confidence: 100%
Detected patterns
  • <link[^>]* href=[^>]+fonts\.(?:googleapis|google)\.com

Overall confidence: 100%
Detected patterns
  • //cdn\.jsdelivr\.net/

Page Statistics

36
Requests

94 %
HTTPS

0 %
IPv6

9
Domains

15
Subdomains

11
IPs

2
Countries

1411 kB
Transfer

5001 kB
Size

6
Cookies

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

  1. https://support-hk.zalora-ops.com/ HTTP 302
    https://support-hk.zalora-ops.com/support/home HTTP 302
    https://support-hk.zalora-ops.com/en/support/home Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

36 HTTP transactions

Resource
Path
Size
x-fer
Type
MIME-Type
Primary Request home
support-hk.zalora-ops.com/en/support/
Redirect Chain
  • https://support-hk.zalora-ops.com/
  • https://support-hk.zalora-ops.com/support/home
  • https://support-hk.zalora-ops.com/en/support/home
25 KB
7 KB
Document
General
Full URL
https://support-hk.zalora-ops.com/en/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.127.254.70 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-127-254-70.eu-central-1.compute.amazonaws.com
Software
/
Resource Hash
e27afd8f59cdbb737374c11901c359bbb1d921c356df672d826df6a855d8d5eb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:method
GET
:authority
support-hk.zalora-ops.com
:scheme
https
:path
/en/support/home
pragma
no-cache
cache-control
no-cache
upgrade-insecure-requests
1
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
accept-language
de-DE,de;q=0.9
accept
text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3;q=0.9
sec-fetch-site
none
sec-fetch-mode
navigate
sec-fetch-user
?1
sec-fetch-dest
document
accept-encoding
gzip, deflate, br
cookie
_x_w=2
Upgrade-Insecure-Requests
1
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Accept-Language
de-DE,de;q=0.9

Response headers

date
Wed, 15 Sep 2021 20:46:57 GMT
content-type
text/html; charset=utf-8
status
200 OK
x-ratelimit-limit
300
x-ratelimit-reset
150921204757
x-ratelimit-remaining
299 7996
x-request-id
747de74e-076a-4d95-8098-78d80d33af44
etag
W/"d89db69aa61f26e54abddcaa8822f49e"
x-rack-cache
miss
cache-control
must-revalidate, private, max-age=0
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-ua-compatible
IE=Edge,chrome=1
x-content-type-options
nosniff
set-cookie
_x_w=2; path=/; HttpOnly; secure
content-encoding
gzip
x-fw-ratelimiting-managed
true
x-ratelimit-total
8000
x-ratelimit-used-currentrequest
1

Redirect headers

date
Wed, 15 Sep 2021 20:46:57 GMT
content-type
text/html; charset=utf-8
location
https://support-hk.zalora-ops.com/en/support/home
status
302 Found
x-ratelimit-limit
300
x-ratelimit-reset
150921204757
x-ratelimit-remaining
299 7997
x-request-id
a5eb5704-a476-48ad-b6cb-cccbfa8b0c29
x-rack-cache
miss
cache-control
no-cache, private
strict-transport-security
max-age=31536000; includeSubDomains
x-xss-protection
1; mode=block
x-ua-compatible
IE=Edge,chrome=1
x-content-type-options
nosniff
set-cookie
_x_w=2; path=/; HttpOnly; secure
x-fw-ratelimiting-managed
true
x-ratelimit-total
8000
x-ratelimit-used-currentrequest
1
falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
euc-assets3.freshdesk.com/assets/cdn/
318 KB
83 KB
Stylesheet
General
Full URL
https://euc-assets3.freshdesk.com/assets/cdn/falcon_portal_utils-11636294694d0ef2287f0a0170852c46.css
Requested by
Host: support-hk.zalora-ops.com
URL: https://support-hk.zalora-ops.com/en/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.95.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-95-33.zrh50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
71f033922af0528a4d1f9d1a0fb86bf65d1cf478dfe9d4687b8d09683e3f9c1a

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Sat, 11 Sep 2021 00:12:29 GMT
content-encoding
gzip
age
419669
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
84410
last-modified
Mon, 05 Oct 2020 15:51:39 GMT
server
AmazonS3
etag
"097da3d502a6024c3b895826828e18e6"
content-type
text/css
via
1.1 666ff4ad81b3b60af3d2241160893ee3.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
ZRH50-C1
accept-ranges
bytes
x-amz-cf-id
T3qrEGvg-dZFbbz0kztaPNzC63_K63M2dpIXsvHZpxjtZLHj8YOX-A==
expires
Tue, 05 Oct 2021 21:51:38 GMT
theme.css
support-hk.zalora-ops.com/support/
88 KB
21 KB
Stylesheet
General
Full URL
https://support-hk.zalora-ops.com/support/theme.css?v=2&d=1616141745
Requested by
Host: support-hk.zalora-ops.com
URL: https://support-hk.zalora-ops.com/en/support/home
Protocol
H2
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
3.127.254.70 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-3-127-254-70.eu-central-1.compute.amazonaws.com
Software
/
Resource Hash
98c370609cc74a63fd4ac8db60f45d5470ed90cc4d18506dc5ed15741570d6fb
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Request headers

:path
/support/theme.css?v=2&d=1616141745
pragma
no-cache
cookie
_x_w=2
accept-encoding
gzip, deflate, br
accept-language
de-DE,de;q=0.9
user-agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
sec-fetch-mode
no-cors
accept
text/css,*/*;q=0.1
cache-control
no-cache
sec-fetch-dest
style
:authority
support-hk.zalora-ops.com
referer
https://support-hk.zalora-ops.com/en/support/home
:scheme
https
sec-fetch-site
same-origin
:method
GET
Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/en/support/home
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Wed, 15 Sep 2021 20:46:57 GMT
content-encoding
gzip
x-content-digest
85c42febac4321511cd42a88e9863cfccfeed956
x-request-id
c43ea72f-2e4c-47c9-bda8-645b60219e14
age
60002
etag
W/"4b2fcf264e5876f85ff65c09acd1b292"
strict-transport-security
max-age=31536000; includeSubDomains
content-type
text/css; charset=utf-8
status
200 OK
x-xss-protection
1; mode=block
cache-control
max-age=315576000, public
x-content-type-options
nosniff
x-rack-cache
fresh
x-ua-compatible
IE=Edge,chrome=1
css
fonts.googleapis.com/
14 KB
1 KB
Stylesheet
General
Full URL
https://fonts.googleapis.com/css?family=Source+Sans+Pro:regular,italic,600,700,700italic|Poppins:regular,600,700
Requested by
Host: support-hk.zalora-ops.com
URL: https://support-hk.zalora-ops.com/en/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
142.250.179.202 , United States, ASN15169 (GOOGLE, US),
Reverse DNS
ams15s42-in-f10.1e100.net
Software
ESF /
Resource Hash
8936fff20a5f1900a9059a55eb1b21476dcbe268cf2caa8bab9f9d67457792fa
Security Headers
Name Value
Strict-Transport-Security max-age=31536000
X-Content-Type-Options nosniff
X-Frame-Options SAMEORIGIN
X-Xss-Protection 0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

strict-transport-security
max-age=31536000
content-encoding
gzip
x-content-type-options
nosniff
cross-origin-resource-policy
cross-origin
alt-svc
h3=":443"; ma=2592000,h3-29=":443"; ma=2592000,h3-T051=":443"; ma=2592000,h3-Q050=":443"; ma=2592000,h3-Q046=":443"; ma=2592000,h3-Q043=":443"; ma=2592000,quic=":443"; ma=2592000; v="46,43"
x-xss-protection
0
last-modified
Wed, 15 Sep 2021 20:19:33 GMT
server
ESF
date
Wed, 15 Sep 2021 20:46:57 GMT
x-frame-options
SAMEORIGIN
content-type
text/css; charset=utf-8
access-control-allow-origin
*
cache-control
private, max-age=86400, stale-while-revalidate=604800
timing-allow-origin
*
link
<https://fonts.gstatic.com>; rel=preconnect; crossorigin
expires
Wed, 15 Sep 2021 20:46:57 GMT
portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js
euc-assets6.freshdesk.com/assets/cdn/
223 KB
71 KB
Script
General
Full URL
https://euc-assets6.freshdesk.com/assets/cdn/portal_head-90a3a3b51c0cd7a09f79dc571a86d1a7.js
Requested by
Host: support-hk.zalora-ops.com
URL: https://support-hk.zalora-ops.com/en/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.95.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-95-33.zrh50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
7bef5033690dd4d897006fa1a9cbb66f5e0b838576d0fd98e176750fe08766d1

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Sat, 11 Sep 2021 00:12:29 GMT
content-encoding
gzip
age
419669
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
72475
last-modified
Mon, 05 Oct 2020 15:51:43 GMT
server
AmazonS3
etag
"2cfdd684ceafd62ffa6daa762cb03627"
content-type
text/javascript
via
1.1 4ee178becf6bd81a5ce90c64ae0621b5.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
ZRH50-C1
accept-ranges
bytes
x-amz-cf-id
2xjD3ApSZG7XOSr0A0iOcZTSC9jf6Dn6pFIn2517hxCUvWdBmfCyJQ==
expires
Tue, 05 Oct 2021 21:51:42 GMT
prism-80e4d95aacbc9a1334d06f22a224e8b1.js
euc-assets10.freshdesk.com/assets/cdn/
27 KB
11 KB
Script
General
Full URL
https://euc-assets10.freshdesk.com/assets/cdn/prism-80e4d95aacbc9a1334d06f22a224e8b1.js
Requested by
Host: support-hk.zalora-ops.com
URL: https://support-hk.zalora-ops.com/en/support/home
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.224.95.33 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
server-13-224-95-33.zrh50.r.cloudfront.net
Software
AmazonS3 /
Resource Hash
609cff608f1375294d79ef3f087b02e87295b28464c26a86902532ad32d12e24

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Sat, 11 Sep 2021 00:12:29 GMT
content-encoding
gzip
age
419669
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
content-length
10398
last-modified
Mon, 05 Oct 2020 15:51:44 GMT
server
AmazonS3
etag
"5f07975079b4a896273fb708b9f302c4"
content-type
text/javascript
via
1.1 f0f5607a03d2ae4c43b553dc2cef0c9e.cloudfront.net (CloudFront)
cache-control
public, max-age=31557600
x-amz-cf-pop
ZRH50-C1
accept-ranges
bytes
x-amz-cf-id
yly7Bh_ZaQ4ZdIqMmpRbLsarcsAoggpouh-TJJvsx-xv4yQfAij6yQ==
expires
Tue, 05 Oct 2021 21:51:43 GMT
widget.js
wchat.eu.freshchat.com/js/
44 KB
14 KB
Script
General
Full URL
https://wchat.eu.freshchat.com/js/widget.js
Requested by
Host: support-hk.zalora-ops.com
URL: https://support-hk.zalora-ops.com/en/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-204-101.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
46bac2a5a019c4df86b897a2f4104ded1efa497315157b92bac80faab923a2ff
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Wed, 15 Sep 2021 20:46:57 GMT
content-encoding
gzip
Transfer-Encoding
chunked
x-envoy-upstream-service-time
1
Connection
keep-alive
x-xss-protection
1; mode=block
x-request-id
22a14d35-0a1c-9e0a-a752-662d188b859a
x-trace-id
00-6df96e988de47185b8295097df09c20a-ed2b5802c4b400ad-01
served-by
9894
last-modified
Wed, 15 Sep 2021 12:02:01 GMT
server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
false
cache-control
max-age=900, must-revalidate
x-server
9894
Content-Type
application/javascript
UGN4jQWJ5yiRRaqKxev0ULj2SHS5-UEqdQ.png
s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/76001006988/logo/
2 KB
3 KB
Image
General
Full URL
https://s3.eu-central-1.amazonaws.com/euc-cdn.freshdesk.com/data/helpdesk/attachments/production/76001006988/logo/UGN4jQWJ5yiRRaqKxev0ULj2SHS5-UEqdQ.png
Requested by
Host: support-hk.zalora-ops.com
URL: https://support-hk.zalora-ops.com/en/support/home
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
52.219.168.19 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
s3.eu-central-1.amazonaws.com
Software
AmazonS3 /
Resource Hash
1fb3884d7d89b538322817607ba103efa071929a7e0ad21db11b2fb3dac612f0

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

x-amz-server-side-encryption
AES256
Date
Wed, 15 Sep 2021 20:46:58 GMT
Last-Modified
Mon, 06 Jan 2020 03:11:06 GMT
Server
AmazonS3
x-amz-request-id
DHHH0JWXYAGZRHYV
ETag
"ae3210d60ea059b25d82addca3d1698c"
x-amz-version-id
3TrvfXQjWHZprkQfGdlCF32QiGxRLSj8
Accept-Ranges
bytes
Content-Type
image/png
Content-Length
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nosniff
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Response headers

x-amz-server-side-encryption
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Requested by
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x-amz-server-side-encryption
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content-encoding
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server
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213 KB
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H2
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x-amz-server-side-encryption
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Requested by
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Protocol
H2
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Response headers

x-amz-server-side-encryption
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content-encoding
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via
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Full URL
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Requested by
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H2
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x-amz-server-side-encryption
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content-encoding
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server
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content-type
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via
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Full URL
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Name Value
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Response headers

pragma
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server
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via
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server
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URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/fc_web_widget-1b6226764e15d469f27858491eab8de4.css
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.155.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
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Request headers

Referer
https://assetscdn-wchat.eu.freshchat.com/static/assets/fc_web_widget-1b6226764e15d469f27858491eab8de4.css
Origin
https://wchat.eu.freshchat.com
Accept-Language
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User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

date
Wed, 15 Sep 2021 20:44:31 GMT
via
1.1 e542677c3bd2d6c30a5ed3dab78f8476.cloudfront.net (CloudFront)
age
148
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
access-control-max-age
60
content-length
4928
last-modified
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server
AmazonS3
etag
"1181e40b8546834a9805fdf81df2f865"
vary
Origin,Access-Control-Request-Headers,Access-Control-Request-Method
access-control-allow-methods
GET, HEAD
content-type
binary/octet-stream
access-control-allow-origin
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cache-control
max-age=31536000, no-transform, public
access-control-allow-credentials
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x-amz-cf-pop
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accept-ranges
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x-amz-cf-id
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expires
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co-browsing.js
wchat.eu.freshchat.com/js/
35 KB
10 KB
Script
General
Full URL
https://wchat.eu.freshchat.com/js/co-browsing.js
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/widget.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
ec2-18-194-204-101.eu-central-1.compute.amazonaws.com
Software
fwe /
Resource Hash
19cc0e01c4d1befda415ed38015cdd6b4b73ab046d21d9bd0983332a338f7a89
Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Wed, 15 Sep 2021 20:46:58 GMT
content-encoding
gzip
Transfer-Encoding
chunked
x-envoy-upstream-service-time
0
Connection
keep-alive
x-xss-protection
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x-request-id
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x-trace-id
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served-by
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last-modified
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server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
false
cache-control
max-age=900, must-revalidate
x-server
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Content-Type
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notif.mp3
assetscdn-wchat.eu.freshchat.com/static/assets/audio/ Frame 53A2
4 KB
5 KB
Media
General
Full URL
https://assetscdn-wchat.eu.freshchat.com/static/assets/audio/notif.mp3
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/widget/?token=8ec43556-ea27-4d79-98e0-d6cb11818006&referrer=aHR0cHM6Ly9zdXBwb3J0LWhrLnphbG9yYS1vcHMuY29t
Protocol
H2
Security
TLS 1.3, , AES_128_GCM
Server
13.226.155.88 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
AmazonS3 /
Resource Hash
eb2e3f703cf8ee0156a1d625e053c0968b0dfcff62ea4254ddd8ba9fece3ad32

Request headers

Referer
https://wchat.eu.freshchat.com/
Accept-Encoding
identity;q=1, *;q=0
Accept-Language
de-DE,de;q=0.9
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36
Range
bytes=0-

Response headers

date
Wed, 15 Sep 2021 20:43:41 GMT
via
1.1 430f949006756123f45be90f8ad8de30.cloudfront.net (CloudFront)
age
198
x-amz-server-side-encryption
AES256
x-cache
Hit from cloudfront
Content-Range
bytes 0-4301/4302
Content-Length
4302
last-modified
Mon, 09 Aug 2021 07:47:10 GMT
server
AmazonS3
etag
"a529450a7cfb4a60dea41ef294fa90dd"
content-type
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cache-control
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x-amz-cf-pop
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accept-ranges
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x-amz-cf-id
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expires
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cb.css
wchat.eu.freshchat.com/css/
1 KB
1 KB
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Full URL
https://wchat.eu.freshchat.com/css/cb.css?t=1631738818293
Requested by
Host: wchat.eu.freshchat.com
URL: https://wchat.eu.freshchat.com/js/co-browsing.js
Protocol
HTTP/1.1
Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
Reverse DNS
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Software
fwe /
Resource Hash
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Security Headers
Name Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept-Language
de-DE,de;q=0.9
Referer
https://support-hk.zalora-ops.com/
User-Agent
Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/92.0.4515.159 Safari/537.36

Response headers

Date
Wed, 15 Sep 2021 20:46:58 GMT
content-encoding
gzip
Transfer-Encoding
chunked
x-envoy-upstream-service-time
0
Connection
keep-alive
x-xss-protection
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x-request-id
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x-trace-id
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served-by
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last-modified
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server
fwe
strict-transport-security
max-age=31536000; includeSubDomains
x-fw-ratelimiting-managed
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cache-control
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x-server
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expires
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user
wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/ Frame 53A2
63 B
1 KB
XHR
General
Full URL
https://wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/user
Requested by
Host: assetscdn-wchat.eu.freshchat.com
URL: https://assetscdn-wchat.eu.freshchat.com/static/assets/vendor-dc8378b6cea8c4b1b0c5442aea1cac4a.js
Protocol
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Security
TLS 1.2, ECDHE_RSA, AES_128_GCM
Server
18.194.204.101 Frankfurt am Main, Germany, ASN16509 (AMAZON-02, US),
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Software
fwe /
Resource Hash
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Security Headers
Name Value
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Strict-Transport-Security max-age=31536000; includeSubDomains
X-Xss-Protection 1; mode=block

Request headers

Accept
application/json
Referer
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Accept-Language
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User-Agent
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Response headers

Date
Wed, 15 Sep 2021 20:46:58 GMT
content-encoding
gzip
x-ratelimit-total
2000
Transfer-Encoding
chunked
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1
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served-by
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fwe
content-security-policy
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strict-transport-security
max-age=31536000; includeSubDomains
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cache-control
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widget_info_v2
wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/ Frame 53A2
0
0

Failed requests

These URLs were requested, but there was no response received. You will also see them in the list above.

Domain
euc-assets3.freshdesk.com
URL
https://euc-assets3.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff
Domain
wchat.eu.freshchat.com
URL
https://wchat.eu.freshchat.com/app/services/app/webchat/8ec43556-ea27-4d79-98e0-d6cb11818006/widget_info_v2?locales=en-US,en-US&platform=web

Verdicts & Comments Add Verdict or Comment

101 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

object| 0 object| onbeforexrselect boolean| originAgentCluster function| $A function| $w function| $H function| $ function| $$ function| log function| getSurvey function| imgerror function| default_image_error function| escapeHtml function| layoutResize function| closeableFlash object| Prototype object| Class object| Abstract object| Try function| PeriodicalExecuter function| Template object| $break object| Enumerable function| Hash function| ObjectRange function| $R object| Ajax function| Selector object| Form object| Field function| $F object| Toggle object| Insertion object| $continue object| Position object| Effect function| delay function| $t function| NestedField number| _eventID function| jQuery object| jQBrowser object| html5 object| Modernizr function| yepnope object| respond function| $j function| highlight_code function| storeToSessionStorage function| getFromSessionStorage function| removeFromSessionStorage object| _self object| Prism object| _gaq object| portal number| attachment_size object| fcWidget object| jQuery18309811747615365314 function| uniqueArray function| getCookie function| deleteCookieOnApply function| getDateFormat function| Layzr function| disablePrototypeJS object| pluginsToDisable object| Browser function| measureScrollbar object| image_width function| captchaModule object| I18n object| Helpdesk object| Select2 function| moment function| add_csrf_token function| AvatarReader function| requestAnimFrame function| invokeRedactor object| _0xf6db object| codeEditor_lang object| RELANG boolean| isMacintosh string| ctrlkeyname string| shiftkeyname string| altkeyname object| RLANG object| DEFAULT_LANG string| uploaded_img_placeholder function| inlineImageUploadCallback object| InlineImagesValidator object| QLANG object| Shortcuts object| DATE_FORMATS object| lang object| portal-search-boxes object| portal-search-cache function| portal-search-render-ui object| portal-recaptcha object| _gat object| gaGlobal object| fc_cobrowse object| _fc_cbtemplate

6 Cookies

Domain/Path Name / Value
support-hk.zalora-ops.com/ Name: _x_w
Value: 2
.support-hk.zalora-ops.com/ Name: __utma
Value: 141303472.758240064.1631738818.1631738818.1631738818.1
.support-hk.zalora-ops.com/ Name: __utmc
Value: 141303472
.support-hk.zalora-ops.com/ Name: __utmz
Value: 141303472.1631738818.1.1.utmcsr=(direct)|utmccn=(direct)|utmcmd=(none)
.support-hk.zalora-ops.com/ Name: __utmt
Value: 1
.support-hk.zalora-ops.com/ Name: __utmb
Value: 141303472.1.10.1631738818

2 Console Messages

Source Level URL
Text
javascript error URL: https://support-hk.zalora-ops.com/en/support/home
Message:
Access to font at 'https://euc-assets3.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff' from origin 'https://support-hk.zalora-ops.com' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
network error URL: https://euc-assets3.freshdesk.com/assets/glyphs_03689101d9532bb72fa1b7d77a42613a.woff
Message:
Failed to load resource: net::ERR_FAILED

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header Value
Strict-Transport-Security max-age=31536000; includeSubDomains
X-Content-Type-Options nosniff
X-Xss-Protection 1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

assetscdn-wchat.eu.freshchat.com
cdn.jsdelivr.net
euc-assets10.freshdesk.com
euc-assets3.freshdesk.com
euc-assets4.freshdesk.com
euc-assets5.freshdesk.com
euc-assets6.freshdesk.com
euc-assets8.freshdesk.com
fonts.googleapis.com
fonts.gstatic.com
rts-static-prod.freshworksapi.com
s3.eu-central-1.amazonaws.com
ssl.google-analytics.com
support-hk.zalora-ops.com
wchat.eu.freshchat.com
euc-assets3.freshdesk.com
wchat.eu.freshchat.com
13.224.94.13
13.224.95.33
13.226.155.88
142.250.179.163
142.250.179.202
151.101.113.229
172.217.168.200
18.194.204.101
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