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Submission: On July 21 via api from US — Scanned from DE
Effective URL: https://www.bill.com/security
Submission: On July 21 via api from US — Scanned from DE
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-------------------------------------------------------------------------------- -------------------------------------------------------------------------------- -------------------------------------------------------------------------------- LoginSign Up -------------------------------------------------------------------------------- Product Solutions Pricing Partners Resources Company -------------------------------------------------------------------------------- SupportLoginSign Up SECURITY CENTER You've worked hard to build your business. We're committed to helping you protect it. Our team works diligently to safeguard your Bill.com account with industry-accepted best practices, including advanced security tools, training on the latest policies and procedures, and continuous monitoring. REPORT SUSPICIOUS ACTIVITY Notice something fishy with your Bill.com account, or believe your information has been compromised? Let us know REPORT PHISHING SCAMS Receive a suspicious email from someone claiming to represent Bill.com? * Don't reply to it * Don't click on any links * Don't open any attachments Forward the email immediately to phishreport@hq.bill.com STAY ON GUARD Bill.com is designed with your privacy and security in mind. We are committed to keep your information safe—but we need your help, too. Listed below in Bill.com Protections and Security Measures, you can find various levels of controls we have in place to help guard your money and sensitive information. You can also read various best practices, tips, and resources to help keep your account, data, and identity safe under Securing your accounts and transactions, and Protecting your devices and email accounts. Bill.com Protections and Security Measures We're enhancing our security with you in mind. APPLICATION PROTECTIONS Bill.com helps protect against unauthorized access to your account by: * Enforcing a strong password policy * Applying 2-Factor Authentication * Sending login data over a secure channel * Automatically logging out customers after a period of inactivity * Educating our customers on the risks of business email compromise schemes * Enforce separation of duties with role-based access that lets you control who can enter, approve, and pay bills. * Automatically keep a record of all AP activity with a timestamped audit trail that cannot be altered, including original bills, review notes, approvals, payments, and remittance details for each transaction; then easily access that documentation for internal, vendor, and auditor inquiries. PAYMENT PROTECTIONS * Reduce risks from check theft by paying vendors with digital payments or checks that are sent by Bill.com on your behalf, rather than keeping blank check stock on your premises and exposing your bank information on checks you send. * Bill.com applies Positive Pay to reduce the risk of check fraud; the bank matches the check issued with the check presented for payment. * Keep your bank account information private from vendors by making digital payments through the Bill.com account. NETWORK PROTECTIONS * Bill.com uses security software, intrusion detection and prevention appliances, and network monitoring technology to detect and prevent unauthorized electronic access to our servers. DATA PROTECTIONS * Bill.com applies an additional level of encryption to protect access to sensitive customer data from malicious applications. * We use Transport Layer Security (TLS) and industry standard cipher suites to protect customer data during transit over the internet. * Bill.com replicates production data from the primary site to the co-location facility for disaster recovery scenarios. PHYSICAL PROTECTIONS * Bill.com servers and network infrastructure are hosted at secure data center facilities managed by leading certified data center providers. * All our employees undergo background checks and data security and privacy training. * We have a formal vendor management program to manage third-party risks. COMPLIANCE PROTECTIONS * Bill.com undergoes an annual SOC 1 and SOC 2 Type II Audit by a leading national CPA Firm. * Bill.com partners with a PCI certified vendor for credit card payments. * We have adopted an Anti-Money Laundering (AML)/Office of Foreign Assets Control (OFAC) Program, which is designed to prevent the Bill.com Service from being used for purposes of money laundering, terrorist financing, violating or subverting OFAC sanctions, or for other illegal purposes. Securing your accounts and transactions BEST PRACTICES FOR ADMINISTRATORS/EMPLOYEES * Do not share passwords, PIN, security tokens or any other account credentials. That includes reusing the same credentials elsewhere or sharing them with another person. Keep them secure. * Always use strong and unique passwords that are not easily guessable. An 8 characters or longer, random password that contains a combination of upper and lower case letters, numbers and symbols is much harder to break. * Review account transactions daily and reconcile frequently. * Avoid using public computers to access your account—even if additional security measures have been taken. * Practice security principles of least privilege and separation of duties. Bill.com provides granular, role based access control capabilities in the product. Use them to carefully grant and monitor access. Grant minimal access needed for employees to do the assigned job duties. Promptly remove the access when no longer needed. Assign different roles to different employees so that a single person alone can not compromise the transaction workflow. * Building a security culture where everyone understands their part in keeping an organization secure goes a long way. Train everyone in the company on best practices in information security, not just financial personnel. Identify regular opportunities to routinely discuss security best practices, such as staff meetings or other group check-ins. * Set up Multi-Factor Authentication to help further protect your account from unauthorized log-ins. Protecting your devices and email accounts BEST PRACTICES FOR ADMINISTRATORS * Install reputable anti-virus and anti-malware software and update it frequently. Most modern software updates automatically. * Keep operating systems, browser, and email patches up to date. * Keep your web browser software up to date by regularly installing the most recent version. * Use reputable network and desktop firewall solutions. * Require and monitor that users sign off their computer or employ a lock screen when not in use. * Consider disabling CD, DVD and USB drives on all computers where these drives are not needed. BEST PRACTICES FOR ACCOUNTANTS/ EMPLOYEES * Do not click on links or attachments in an email that seem suspicious, and do not reply to it. Forward all suspicious emails directly to your IT and/or Risk team. * Be suspicious of requests for secrecy or pressure to take action quickly. * Watch for bogus email messages disguised to appear as authentic: * Fraudsters commonly spoof legitimate email domains with ones that look similar (e.g., name@busines.com or name@business.net instead of name@business.com). * Hover over an email address to ensure it isn’t being masked as something it’s not. Other helpful resources * Protecting yourself against Business Email Compromise (BEC) * Common fraud schemes and how to avoid them * Report identity theft and get a recovery plan RESPONSIBLE DISCLOSURE PROGRAM We take security seriously at Bill.com and are deeply appreciative of the role that security researchers play in improving the security posture of our product and platform. We partner with BugCrowd to facilitate responsible disclosure of any security issues impacting Bill.com services. Please send us a summary email if you believe you have discovered a security vulnerability that you would like to report to us. 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Bill.com, the Bill.com logo, and the “b” logo are trademarks of Bill.com, LLC. All other company names and brands are the property of their respective owners. PRIVACY PREFERENCE CENTER * YOUR PRIVACY * STRICTLY NECESSARY COOKIES * PERFORMANCE COOKIES * FUNCTIONAL COOKIES * MARKETING COOKIES YOUR PRIVACY When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change your default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. More information STRICTLY NECESSARY COOKIES Always Active These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information. PERFORMANCE COOKIES Performance Cookies Performance and analytics cookies collect information that is used in aggregate form to help us understand how our website is being used and to find out more about the type of traffic our website receives. This helps us to improve your and others’ experience of the website. FUNCTIONAL COOKIES Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation, such as remembering your language and currency preferences. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly. MARKETING COOKIES Marketing Cookies These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and serve you with advertisements we believe are relevant to you and your interests on other sites you visit. Another benefit of these cookies is that the information collected can be used to limit the number of times you see an advertisement to avoid over-exposure.They do not store directly personal information, but are based on uniquely identifying your browser and internet device. 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