ttecdigital.com Open in urlscan Pro
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Form analysis
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THIS WEBSITE USES COOKIES

We use cookies to offer you a better browsing experience and to optimize TTEC
Digital and Avtex web properties and analyze traffic. By clicking "Accept" you
agree to our use of cookies. To find our more, see our cookie policy here.
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Necessary 28

Necessary cookies help make a website usable by enabling basic functions like
page navigation and access to secure areas of the website. The website cannot
function properly without these cookies.
Cookiebot
2
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CookieConsent [x2]Stores the user's cookie consent state for the current domain
Expiry: 1 yearType: HTTP
Google
1
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test_cookieUsed to check if the user's browser supports cookies.
Expiry: 1 dayType: HTTP
LinkedIn
2
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bscookieThis cookie is used to identify the visitor through an application. This
allows the visitor to login to a website through their LinkedIn application for
example.
Expiry: 1 yearType: HTTP
li_gcStores the user's cookie consent state for the current domain
Expiry: 179 daysType: HTTP
New Relic
1
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JSESSIONIDPreserves users states across page requests.
Expiry: SessionType: HTTP
Typeform
8
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#.#-#-#-#-#.ackUsed to contain user’s survey and quiz answers in Local Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.inProgressUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.queueUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimEndUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
#.#-#-#-#-#.reclaimStartUsed to contain user’s survey and quiz answers in Local
Storage.
Expiry: PersistentType: HTML
AWSALBTGRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 7 daysType: HTTP
AWSALBTGCORSRegisters which server-cluster is serving the visitor. This is used
in context with load balancing, in order to optimize user experience.
Expiry: 6 daysType: HTTP
debugThis cookie is used to detect errors on the website - this information is
sent to the website's support staff in order to optimize the visitor's
experience on the website.
Expiry: PersistentType: HTML
app-sj31.marketo.com
go.avtex.com
form.typeform.com
vimeo.com

4
__cf_bm [x4]This cookie is used to distinguish between humans and bots. This is
beneficial for the website, in order to make valid reports on the use of their
website.
Expiry: 1 dayType: HTTP
cdn.instapagemetrics.com
4
instap-spid.55dbPending
Expiry: 2 yearsType: HTTP
instap-spses.55dbPending
Expiry: 1 dayType: HTTP
snowplowOutQueue_#_post2Collects statistical data related to the user's website
visits, such as the number of visits, average time spent on the website and what
pages have been loaded. The purpose is to segment the website's users according
to factors such as demographics and geographical location, in order to enable
media and marketing agencies to structure and understand their target groups to
enable customised online advertising.
Expiry: PersistentType: HTML
snowplowOutQueue_#_post2.expiresCollects statistical data related to the user's
website visits, such as the number of visits, average time spent on the website
and what pages have been loaded. The purpose is to segment the website's users
according to factors such as demographics and geographical location, in order to
enable media and marketing agencies to structure and understand their target
groups to enable customised online advertising.
Expiry: PersistentType: HTML
cx.ttecdigital.com
2
ip-consent-mgmtPending
Expiry: PersistentType: HTML
ip-sp-modePending
Expiry: PersistentType: HTML
g.fastcdn.co
1
instapage-visit-#Pending
Expiry: PersistentType: HTML
go.avtex.com
1
BIGipServer#Used to distribute traffic to the website on several servers in
order to optimise response times.
Expiry: SessionType: HTTP
instapagemetrics.com
1
_it_Sets a unique ID for the session. This allows the website to obtain data on
visitor behaviour for statistical purposes.
Expiry: 1 yearType: HTTP
ttecdigital.com
1
what-intentDetermines the device used to access the website. This allows the
website to be formatted accordingly.
Expiry: SessionType: HTML
Preferences 4

Preference cookies enable a website to remember information that changes the way
the website behaves or looks, like your preferred language or the region that
you are in.
Cookiebot
1
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CookieConsentBulkSetting-#Enables cookie consent across multiple websites
Expiry: PersistentType: HTML
LinkedIn
3
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lang [x2]Remembers the user's selected language version of a website
Expiry: SessionType: HTTP
lidcRegisters which server-cluster is serving the visitor. This is used in
context with load balancing, in order to optimize user experience.
Expiry: 1 dayType: HTTP
Statistics 31

Statistic cookies help website owners to understand how visitors interact with
websites by collecting and reporting information anonymously.
Google
5
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collectUsed to send data to Google Analytics about the visitor's device and
behavior. Tracks the visitor across devices and marketing channels.
Expiry: SessionType: Pixel
_gaRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 2 yearsType: HTTP
_ga_#Used by Google Analytics to collect data on the number of times a user has
visited the website as well as dates for the first and most recent visit.
Expiry: 2 yearsType: HTTP
_gatUsed by Google Analytics to throttle request rate
Expiry: 1 dayType: HTTP
_gidRegisters a unique ID that is used to generate statistical data on how the
visitor uses the website.
Expiry: 1 dayType: HTTP
Hotjar
7
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_hjIncludedInPageviewSampleUsed to detect whether the user navigation and
interactions are included in the website’s data analytics.
Expiry: 1 dayType: HTTP
_hjIncludedInSessionSampleRegisters data on visitors' website-behaviour. This is
used for internal analysis and website optimization.
Expiry: 1 dayType: HTTP
_hjAbsoluteSessionInProgressThis cookie is used to count how many times a
website has been visited by different visitors - this is done by assigning the
visitor an ID, so the visitor does not get registered twice.
Expiry: 1 dayType: HTTP
_hjFirstSeenThis cookie is used to determine if the visitor has visited the
website before, or if it is a new visitor on the website.
Expiry: 1 dayType: HTTP
_hjSession_#Collects statistics on the visitor's visits to the website, such as
the number of visits, average time spent on the website and what pages have been
read.
Expiry: 1 dayType: HTTP
_hjSessionUser_#Collects statistics on the visitor's visits to the website, such
as the number of visits, average time spent on the website and what pages have
been read.
Expiry: 1 yearType: HTTP
_hjTLDTestRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: SessionType: HTTP
LinkedIn
1
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AnalyticsSyncHistoryUsed in connection with data-synchronization with
third-party analysis service.
Expiry: 29 daysType: HTTP
New Relic
2
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events/1/#Used to monitor website performance for statistical purposes.
Expiry: SessionType: Pixel
jserrors/1/#Pending
Expiry: SessionType: Pixel
Twitter Inc.
1
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personalization_idThis cookie is set by Twitter - The cookie allows the visitor
to share content from the website onto their Twitter profile.
Expiry: 2 yearsType: HTTP
Typeform
5
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rl_anonymous_idRegisters statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_group_idRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_group_traitRegisters statistical data on users' behaviour on the website.
Used for internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_traitRegisters statistical data on users' behaviour on the website. Used for
internal analytics by the website operator.
Expiry: PersistentType: HTML
rl_user_idRegisters statistical data on users' behaviour on the website. Used
for internal analytics by the website operator.
Expiry: PersistentType: HTML
Vimeo
1
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vuidCollects data on the user's visits to the website, such as which pages have
been read.
Expiry: 2 yearsType: HTTP
cdn.callrail.com
8
calltrk-_gaThis cookie is necessary for the call-tracking functionality used by
the website operator – The cookie sets an ID for the specific user, which allows
the website's support team to recognize the user when calling their support, as
well as seeing the user’s navigation on the website.
Expiry: PersistentType: HTML
calltrk-calltrk_landingThis cookie is necessary for the call-tracking
functionality used by the website operator – The cookie sets an ID for the
specific user, which allows the website's support team to recognize the user
when calling their support, as well as seeing the user’s navigation on the
website.
Expiry: PersistentType: HTML
calltrk-calltrk_referrerThis cookie is necessary for the call-tracking
functionality used by the website operator – The cookie sets an ID for the
specific user, which allows the website's support team to recognize the user
when calling their support, as well as seeing the user’s navigation on the
website.
Expiry: PersistentType: HTML
calltrk-calltrk_session_idThis cookie is necessary for the call-tracking
functionality used by the website operator – The cookie sets an ID for the
specific user, which allows the website's support team to recognize the user
when calling their support, as well as seeing the user’s navigation on the
website.
Expiry: PersistentType: HTML
calltrk_landingThis cookie is necessary for the call-tracking functionality used
by the website operator – The cookie sets an ID for the specific user, which
allows the website's support team to recognize the user when calling their
support, as well as seeing the user’s navigation on the website.
Expiry: 1 yearType: HTTP
calltrk_nearest_tldThis cookie is necessary for the call-tracking functionality
used by the website operator – The cookie sets an ID for the specific user,
which allows the website's support team to recognize the user when calling their
support, as well as seeing the user’s navigation on the website.
Expiry: 3599 daysType: HTTP
calltrk_referrerThis cookie is necessary for the call-tracking functionality
used by the website operator – The cookie sets an ID for the specific user,
which allows the website's support team to recognize the user when calling their
support, as well as seeing the user’s navigation on the website.
Expiry: 1 yearType: HTTP
calltrk_session_idThis cookie is necessary for the call-tracking functionality
used by the website operator – The cookie sets an ID for the specific user,
which allows the website's support team to recognize the user when calling their
support, as well as seeing the user’s navigation on the website.
Expiry: 1 yearType: HTTP
cdn.metarouter.io
1
ajs_anonymous_idThis cookie is used to count how many times a website has been
visited by different visitors - this is done by assigning the visitor an ID, so
the visitor does not get registered twice.
Expiry: 1 yearType: HTML
Marketing 37

Marketing cookies are used to track visitors across websites. The intention is
to display ads that are relevant and engaging for the individual user and
thereby more valuable for publishers and third party advertisers.
Meta Platforms, Inc.
1
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_fbpUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: 3 monthsType: HTTP
Cookiebot
1
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_gcl_auUsed by Google AdSense for experimenting with advertisement efficiency
across websites using their services.
Expiry: 3 monthsType: HTTP
Google
5
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IDEUsed by Google DoubleClick to register and report the website user's actions
after viewing or clicking one of the advertiser's ads with the purpose of
measuring the efficacy of an ad and to present targeted ads to the user.
Expiry: 1 yearType: HTTP
pagead/landing [x2]Collects data on visitor behaviour from multiple websites, in
order to present more relevant advertisement - This also allows the website to
limit the number of times that they are shown the same advertisement.
Expiry: SessionType: Pixel
ads/ga-audiencesUsed by Google AdWords to re-engage visitors that are likely to
convert to customers based on the visitor's online behaviour across websites.
Expiry: SessionType: Pixel
pagead/1p-user-list/#Tracks if the user has shown interest in specific products
or events across multiple websites and detects how the user navigates between
sites. This is used for measurement of advertisement efforts and facilitates
payment of referral-fees between websites.
Expiry: SessionType: Pixel
LinkedIn
2
Learn more about this provider
bcookieUsed by the social networking service, LinkedIn, for tracking the use of
embedded services.
Expiry: 1 yearType: HTTP
UserMatchHistoryEnsures visitor browsing-security by preventing cross-site
request forgery. This cookie is essential for the security of the website and
visitor.
Expiry: 29 daysType: HTTP
Marketo
1
Learn more about this provider
_mkto_trkContains data on visitor behaviour and website interaction. This is
used in context with the email marketing service Marketo.com, which allows the
website to target visitors via email.
Expiry: 2 yearsType: HTTP
Meta Platforms, Inc.
1
Learn more about this provider
trUsed by Facebook to deliver a series of advertisement products such as real
time bidding from third party advertisers.
Expiry: SessionType: Pixel
Microsoft
7
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MUIDUsed widely by Microsoft as a unique user ID. The cookie enables user
tracking by synchronising the ID across many Microsoft domains.
Expiry: 1 yearType: HTTP
_uetsidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
_uetsid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: PersistentType: HTML
_uetvid_expContains the expiry-date for the cookie with corresponding name.
Expiry: PersistentType: HTML
_uetsidCollects data on visitor behaviour from multiple websites, in order to
present more relevant advertisement - This also allows the website to limit the
number of times that they are shown the same advertisement.
Expiry: 1 dayType: HTTP
_uetvidUsed to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: 1 yearType: HTTP
Twitter Inc.
1
Learn more about this provider
muc_adsPending
Expiry: 2 yearsType: HTTP
Typeform
4
Learn more about this provider
#-visitorIdPending
Expiry: PersistentType: HTML
rl_page_init_referrerRegisters how the user has reached the website to enable
pay-out of referral commission fees to partners.
Expiry: PersistentType: HTML
rl_page_init_referring_domainRegisters how the user has reached the website to
enable pay-out of referral commission fees to partners.
Expiry: PersistentType: HTML
rl_sessionPending
Expiry: PersistentType: HTML
apps.mypurecloud.com
5
_actccDistinguishes timestamps of the visitor’s first, previous, and current
session.
Expiry: 1 yearType: HTTP
_actmrDistinguishes the session referrer.
Expiry: 1 dayType: HTTP
_actmsDistinguishes session ID.
Expiry: 1 dayType: HTTP
_actmuDistinguishes visitors. The cookie is created when the Journey JavaScript
SDK library executes and no existing __actmu cookies exists.
Expiry: 1 yearType: HTTP
_actvcDistinguishes the visit count for an individual visitor. This cookie is
created and updated on each separate visit.
Expiry: 1 yearType: HTTP
cdn.metarouter.io
7
__tld__Used to track visitors on multiple websites, in order to present relevant
advertisement based on the visitor's preferences.
Expiry: SessionType: HTTP
ajs%3AcookiesCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: 1 yearType: HTTP
ajs%3AtestCollects data on visitors. This information is used to assign visitors
into segments, making website advertisement more efficient.
Expiry: 1 yearType: HTTP
ajs_group_idCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
ajs_group_propertiesCollects data on visitors. This information is used to
assign visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
ajs_user_idCollects data on visitors' preferences and behaviour on the website -
This information is used make content and advertisement more relevant to the
specific visitor.
Expiry: PersistentType: HTML
ajs_user_traitsCollects data on visitors. This information is used to assign
visitors into segments, making website advertisement more efficient.
Expiry: PersistentType: HTML
www.googletagmanager.com
apps.mypurecloud.com

2
_actest [x2]Pending
Expiry: SessionType: HTTP
Unclassified 2
Unclassified cookies are cookies that we are in the process of classifying,
together with the providers of individual cookies.
apps.mypurecloud.com
2
ac::idlePending
Expiry: PersistentType: HTML
_acttsPending
Expiry: 1 yearType: HTTP
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OUR SOLUTIONS




WE BRING HUMANITY TO BUSINESS

Employees, members, patients, citizens, and customers deserve to feel seen,
heard, and valued. We are on a mission to do just that by bringing humanity into
experiences. We exist to create moments that matter, because when combined,
every moment has the potential to amount to an effortless and ubiquitous
total experience.


WANT TO HELP US FUEL EXCEPTIONAL EXPERIENCES?

We don’t just promise to deliver humanity to business, we deliver on that
promise with incredible people, innovative technology, and a whole lot of
passion. If you’re passionate about fueling exceptional experiences and want to
explore a career in technology and CX, TTEC Digital may be just the right fit
for you. Join us to bring humanity to business and redefine customer experience!

Explore open opportunities


ACHIEVE YOUR CX NORTH STAR WITH EXPERIENCE 360


END-TO-END CUSTOMER EXPERIENCE EXPERTISE & CAPABILITIES

Designing better experiences isn’t just about deploying the latest technologies.
True end-to-end customer experience transformation happens at the nexus of
strategic design, rich data, and thoughtful technological orchestration.

Our unique Experience 360 approach to CX transformation fuses every component,
touchpoint, channel, service, and technology together to deliver the North Star
customer experience you envision for your organization.


EXPERIENCE STRATEGY

Any CX transformation starts with a deep understanding of your customers – and
if you’ll allow us, we’ll become just as obsessed with your customers as you
are. Our sophisticated customer research, VOC programs, journey maps, persona
building, and other methodologies will help you map your current state, define
your North Star vision, and build strategic roadmaps for CX transformation.

 * Customer Research
 * Business Architecture and Modeling
 * Digital Enablement


DIGITAL EXPERIENCE

Engaging your customers at the right time, on the right channel, and with the
right message is key to delivering exceptional experiences. We focus on helping
you deliver a digital-first, seamless experience to your customers through rich
data & AI, CRM, intelligent automation, and other business applications that are
key to building holistic customer profiles and delivering hyper-personalized
experiences.

 * Data and AI
 * CRM
 * Intelligent Automation


INTERACTION EXPERIENCE

Every customer touchpoint comes with an opportunity to make or break your
brand’s perception. We focus on helping you deliver frictionless, consistent
engagements across the entire customer journey - whether your customers are
interacting with a bot, agent, or digital channel. We’re poised to help you
modernize on the cloud and build your hub for intelligent and predictive
engagements in the omnichannel experience.


 * Omni-Channel Engagement
 * WEM/WFO
 * Customer Journey Intelligence


EXPERIENCE INNOVATION

CX transformations are never one and done. The most successful CX strategies are
focused on continuous evolution, testing, learning, innovating, and optimizing.
Our custom IP solutions like WFM, agent desktops, SmartApps, analytics, and
connectors are designed to help you elevate, accelerate, and differentiate your
customer experience.


 * Industry IP
 * Packaged System Integration
 * CX Gap Applications


OPTIMIZE EXPERIENCE OUTCOMES ACROSS THE ENTIRE JOURNEY


IMPROVE EMPLOYEE OUTCOMES

Customer loyalty begins with employee loyalty. TTEC Digital blends
groundbreaking methodologies, practices, and technologies to create exceptional
employee experiences that are simple, warm, inspired, and more human. We drive
real-world employee outcomes including:


 * Activate digital and remote workers
 * Optimize agent productivity
 * Automate back-office operations
 * Give employees a 360˚ view of your customer
 * Deploy agent enablement tools


IMPROVE CUSTOMER OUTCOMES

Solving customer challenges begins with a deep understanding of who they are.
Then you must show them you know them, value them, and can help them. TTEC
Digital helps you uncover and address key customer pain points empowering you
to:

 * Secure an omnichannel foundation
 * Deliver hyper-personalized experiences
 * Differentiate your brand from competitors
 * Apply customer intelligence to create better experiences
 * Envision and enhance the customer journey


LEADING COMPANIES TRUST TTEC DIGITAL FOR CX TRANSFORMATION



Find out how TTEC Digital can help your business.

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