help.accor.com Open in urlscan Pro
2a02:26f0:480:d::210:f145 Public Scan

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Add Verdict Report

Submitted URL:
https://help.accor.com/s/?language=gb
Effective URL:
https://help.accor.com/s/?language=en_US
Submission: On February 24 via api (February 24th 2023, 4:16:32 am UTC) from CH — Scanned from DE

Summary HTTP 64 Redirects Links 23 Behaviour Indicators

Summary

This website contacted 9 IPs in 5 countries across 8 domains to perform 64 HTTP transactions. The main IP is 2a02:26f0:480:d::210:f145, located in Frankfurt am Main, Germany and belongs to AKAMAI-ASN1, NL. The main domain is help.accor.com. The Cisco Umbrella rank of the primary domain is 623857.
TLS certificate: Issued by R3 on January 11th 2023. Valid for: 3 months.

This is the only time help.accor.com was scanned on urlscan.io!

urlscan.io Verdict: No classification

Domain & IP information

	IP Address	AS Autonomous System
1 45	2a02:26f0:480... 2a02:26f0:480:d::210:f145	20940 (AKAMAI-ASN1) (AKAMAI-ASN1)
6	2606:4700::68... 2606:4700::6813:bb61	13335 (CLOUDFLAR...) (CLOUDFLARENET)
2	138.113.133.7 138.113.133.7	54994 (QUANTILNE...) (QUANTILNETWORKS)
1	2a00:1450:400... 2a00:1450:4001:828::2008	15169 (GOOGLE) (GOOGLE)
1	2606:4700:440... 2606:4700:4400::6812:2b9e	13335 (CLOUDFLAR...) (CLOUDFLARENET)
1	52.16.64.51 52.16.64.51	16509 (AMAZON-02) (AMAZON-02)
5	161.71.1.38 161.71.1.38	14340 (SALESFORCE) (SALESFORCE)
1 1	45.60.155.180 45.60.155.180	19551 (INCAPSULA) (INCAPSULA)
3	85.222.146.120 85.222.146.120	14340 (SALESFORCE) (SALESFORCE)
1	65.9.58.42 65.9.58.42	16509 (AMAZON-02) (AMAZON-02)
64	9

45 2a02:26f0:480:d::210:f145 (Frankfurt am Main, Germany) 1 redirects

ASN20940 (AKAMAI-ASN1, NL)

help.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

6 2606:4700::6813:bb61 (United States)

ASN13335 (CLOUDFLARENET, US)

cdn.cookielaw.org	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

2 138.113.133.7 (United States)

ASN54994 (QUANTILNETWORKS, US)

all.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2a00:1450:4001:828::2008 (Frankfurt am Main, Germany)

ASN15169 (GOOGLE, US)

www.googletagmanager.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 2606:4700:4400::6812:2b9e (United States)

ASN13335 (CLOUDFLARENET, US)

geolocation.onetrust.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 52.16.64.51 (Dublin, Ireland)

ASN16509 (AMAZON-02, US)
PTR: ec2-52-16-64-51.eu-west-1.compute.amazonaws.com

w.usabilla.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

5 161.71.1.38 (London, United Kingdom)

ASN14340 (SALESFORCE, US)
PTR: dcl3-ncg0-lhr3.um4-lo2.force.com

service.force.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 45.60.155.180 (United States) 1 redirects

ASN19551 (INCAPSULA, US)

login.accor.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

3 85.222.146.120 (Paris, France)

ASN14340 (SALESFORCE, US)
PTR: dcl5-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com

d.la2-c1-cdg.salesforceliveagent.com	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

1 65.9.58.42 (United States)

ASN16509 (AMAZON-02, US)
PTR: server-65-9-58-42.fra56.r.cloudfront.net

d6tizftlrpuof.cloudfront.net	Domain lookup VirusTotal SecurityTrails crt.sh Censys Domaintools

	Apex Domain Subdomains	Transfer
48	accor.com 2 redirects help.accor.com — Cisco Umbrella Rank: 623857 all.accor.com — Cisco Umbrella Rank: 75122 login.accor.com — Cisco Umbrella Rank: 123575	3 MB
6	cookielaw.org cdn.cookielaw.org — Cisco Umbrella Rank: 372	168 KB
5	force.com service.force.com — Cisco Umbrella Rank: 3326	26 KB
3	salesforceliveagent.com d.la2-c1-cdg.salesforceliveagent.com — Cisco Umbrella Rank: 120966	8 KB
1	cloudfront.net d6tizftlrpuof.cloudfront.net	3 KB
1	usabilla.com w.usabilla.com — Cisco Umbrella Rank: 3338	14 KB
1	onetrust.com geolocation.onetrust.com — Cisco Umbrella Rank: 603	303 B
1	googletagmanager.com www.googletagmanager.com — Cisco Umbrella Rank: 44	93 KB
64	8

	Domain	Requested by
45	help.accor.com	1 redirects help.accor.com
6	cdn.cookielaw.org	help.accor.com cdn.cookielaw.org
5	service.force.com	help.accor.com
3	d.la2-c1-cdg.salesforceliveagent.com	help.accor.com d.la2-c1-cdg.salesforceliveagent.com
2	all.accor.com	help.accor.com
1	d6tizftlrpuof.cloudfront.net	help.accor.com
1	login.accor.com	1 redirects
1	w.usabilla.com	help.accor.com
1	geolocation.onetrust.com	cdn.cookielaw.org
1	www.googletagmanager.com	all.accor.com
64	10

This site contains links to these domains. Also see Links.

Domain
all.accor.com
www.facebook.com
www.instagram.com
twitter.com
pinterest.com
www.youtube.com
weibo.com
secure.accor.com
group.accor.com

Subject Issuer	Validity	Valid
prod.32.slot.cdn.salesforce-communities.com R3	`2023-01-11` - `2023-04-11`	3 months	crt.sh
cookielaw.org Cloudflare Inc ECC CA-3	`2022-05-01` - `2023-05-01`	a year	crt.sh
*.accor.com GlobalSign RSA OV SSL CA 2018	`2022-09-20` - `2023-10-22`	a year	crt.sh
*.google-analytics.com GTS CA 1C3	`2023-02-08` - `2023-05-03`	3 months	crt.sh
onetrust.com Cloudflare Inc ECC CA-3	`2022-12-13` - `2023-12-13`	a year	crt.sh
w.usabilla.com Amazon RSA 2048 M01	`2023-02-09` - `2024-02-09`	a year	crt.sh
*.um4.force.com DigiCert TLS RSA SHA256 2020 CA1	`2023-01-05` - `2024-01-04`	a year	crt.sh
la2-c1-cdg.salesforceliveagent.com DigiCert TLS RSA SHA256 2020 CA1	`2023-01-10` - `2024-01-10`	a year	crt.sh
*.cloudfront.net Amazon RSA 2048 M01	`2022-12-08` - `2023-12-07`	a year	crt.sh

This page contains 5 frames:

Primary Page: https://help.accor.com/s/?language=en_US
Frame ID: 5A11AF4B4C3913C97B5991C921D4AB0A
Requests: 48 HTTP requests in this frame

Frame: https://w.usabilla.com/2a22008a1a0b.js?lv=1
Frame ID: 8097DDCA6E026FBB38A35A44F344F86F
Requests: 1 HTTP requests in this frame

Frame: https://help.accor.com/apex/FAQ_callback?error=login_required
Frame ID: 5993B065E7414E6BC20301358075242E
Requests: 12 HTTP requests in this frame

Frame: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/?language=en_US
Frame ID: 2D1884E6250D5C5C0DC605499386A26A
Requests: 2 HTTP requests in this frame

Frame: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
Frame ID: 51ED6C711686933DC1F9D3A0A669CA13
Requests: 1 HTTP requests in this frame

Screenshot
Live screenshot

Full Image

Page Title

ALL Support area

Page URL History Show full URLs

https://help.accor.com/s/?language=gb HTTP 301
https://help.accor.com/s/?language=en_US Page URL

Detected technologies

Salesforce Service Cloud (Live chat) Expand

Overall confidence: 100%
Detected patterns

service\.force\.com

Bootstrap (Web Frameworks) Expand

Overall confidence: 100%
Detected patterns

bootstrap(?:[^>]*?([0-9a-fA-F]{7,40}|[\d]+(?:.[\d]+(?:.[\d]+)?)?)|)[^>]*?(?:\.min)?\.js

RequireJS (JavaScript Frameworks) Expand

Overall confidence: 100%
Detected patterns

require.*\.js

Google Tag Manager (Tag Managers) Expand

Overall confidence: 100%
Detected patterns

googletagmanager\.com/gtm\.js

OneTrust (Cookie compliance) Expand

Overall confidence: 100%
Detected patterns

cdn\.cookielaw\.org
otSDKStub\.js

Page Statistics

64
Requests

100 %
HTTPS

40 %
IPv6

8
Domains

10
Subdomains

9
IPs

5
Countries

2878 kB
Transfer

11442 kB
Size

12
Cookies

23 Outgoing links

These are links going to different origins than the main page.

URL: https://all.accor.com/information/legal/cookies-policy.en.shtml
Title: More information

Search URL Search Domain Scan URL

URL: https://www.facebook.com/all
Title: Facebook

Search URL Search Domain Scan URL

URL: https://www.instagram.com/all
Title: Instagram

Search URL Search Domain Scan URL

URL: https://twitter.com/all
Title: Twitter

Search URL Search Domain Scan URL

URL: https://pinterest.com/All_AccorLiveLimitless
Title: Pinterest

Search URL Search Domain Scan URL

URL: https://www.youtube.com/All_AccorLiveLimitless
Title: Youtube

Search URL Search Domain Scan URL

URL: https://weibo.com/accorchina
Title: Weibo

Search URL Search Domain Scan URL

URL: https://all.accor.com/newsletter/index.en.shtml#/ALL/subscribe/email
Title: Newsletter

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/booking/advanced-search.shtml
Title: Find your hotel

Search URL Search Domain Scan URL

URL: https://all.accor.com/index.jsp?redirect=promotion
Title: Our offers

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/offers-travel-ideas/index.shtml
Title: Prepare for your stay

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/accorpro/index.shtml
Title: Pro Solutions

Search URL Search Domain Scan URL

URL: https://all.accor.com/loyalty-program/reasonstojoin/index.en.shtml
Title: ALL

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/help/contact.shtml
Title: Support

Search URL Search Domain Scan URL

URL: https://all.accor.com/booking/internet-sales-conditions.en.shtml
Title: T&C

Search URL Search Domain Scan URL

URL: https://all.accor.com/booking/adagio-sales-conditions.en.shtml
Title: Adagio T&C

Search URL Search Domain Scan URL

URL: https://all.accor.com/legal-conditions/index.en.shtml
Title: Legal notice

Search URL Search Domain Scan URL

URL: https://all.accor.com/security-certificate/index.en.shtml
Title: Personal data

Search URL Search Domain Scan URL

URL: https://all.accor.com/security-certificate/cookies-policy.en.shtml
Title: Cookies

Search URL Search Domain Scan URL

URL: https://all.accor.com/web-accessibility/index.en.shtml
Title: Web accessibility

Search URL Search Domain Scan URL

URL: https://secure.accor.com/store/index.html#/en/bookings/home
Title: Manage my bookings

Search URL Search Domain Scan URL

URL: https://all.accor.com/gb/sustainable-development/index.shtml
Title: Sustainable development

Search URL Search Domain Scan URL

URL: https://group.accor.com/en/
Title: Accor Group

Search URL Search Domain Scan URL

Page URL History

This captures the URL locations of the websites, including HTTP redirects and client-side redirects via JavaScript or Meta fields.

https://help.accor.com/s/?language=gb HTTP 301
https://help.accor.com/s/?language=en_US Page URL

Redirected requests

There were HTTP redirect chains for the following requests:

Request Chain 32

https://login.accor.com/as/authorization.oauth2?client_id=help.accor&redirect_uri=https://help.accor.com/apex/FAQ_callback&response_type=code&scope=openid%20BASIC&prompt=none HTTP 302
https://help.accor.com/apex/FAQ_callback?error=login_required

64 HTTP transactions
0 data transactions

Method
Protocol Status Resource
Path Size
x-fer Time
Latency Type
MIME-Type IP
Location

GET
H2

200

Primary Request / Show response
help.accor.com/s/
Redirect Chain

https://help.accor.com/s/?language=gb
https://help.accor.com/s/?language=en_US

62 KB
20 KB

212ms
212ms

Document
text/html

2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

73a87dc1ce900ecd4c02b79d298d4ab876f027b2a76668bfc7edc3b858010fbc

Security Headers

Name	Value
Content-Security-Policy	upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

akamai-grn: 0.05f01002.1677212181.b3f1f7
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
content-encoding: gzip
content-length: 18826
content-security-policy: upgrade-insecure-requests frame-ancestors 'self'
content-type: text/html;charset=UTF-8
date: Fri, 24 Feb 2023 04:16:21 GMT
expires: Thu, 24 Feb 2022 04:16:21 GMT
last-modified: Thu, 24 Feb 2022 04:16:21 GMT
link: </s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js>;rel=preload;as=script;nopush,</s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.2-2.31.6-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22OI3ud8cfCp4Syik0STitsg%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=>;rel=preload;as=script;nopush
referrer-policy: origin-when-cross-origin
server-timing: Total;dur=175
strict-transport-security: max-age=63072000; includeSubDomains
timing-allow-origin: *
vary: Origin, Accept-Encoding
x-content-type-options: nosniff
x-frame-options: SAMEORIGIN
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection: 1; mode=block

Redirect headers

akamai-grn: 0.05f01002.1677212181.b3eee9
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
content-security-policy: upgrade-insecure-requests
date: Fri, 24 Feb 2023 04:16:21 GMT
location: https://help.accor.com/s/?language=en_US
referrer-policy: origin-when-cross-origin
strict-transport-security: max-age=63072000; includeSubDomains
x-content-type-options: nosniff
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
x-xss-protection: 1; mode=block

GET
H2 200 aura_prod.js Show response
help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/ 814 KB
258 KB 47ms
46ms Script
text/javascript 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

15b7a32a2a18fe2ddc693c29004f6667c88d935c7714aced4d3c0c5d0394636a

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:21 GMT
akamai-grn: 0.05f01002.1677212181.b3f328
server-timing: Total;dur=63
content-length: 263266
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Thu, 23 Feb 2023 03:00:32 GMT
x-origin-cache-control: max-age=31536000,public,immutable
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8
access-control-allow-origin: *
access-control-expose-headers: Server-Timing
cache-control: public, max-age=31531456
timing-allow-origin: *

GET
H2 200 app.js Show response
help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.2-2.31.6-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A... 3 MB
561 KB 161ms
161ms Script
text/javascript 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/l/%7B%22mode%22%3A%22PROD%22%2C%22app%22%3A%22siteforce%3AcommunityApp%22%2C%22serializationVersion%22%3A%221-242.20.2-2.31.6-b%22%2C%22parts%22%3A%22f%22%2C%22loaded%22%3A%7B%22APPLICATION%40markup%3A%2F%2Fsiteforce%3AcommunityApp%22%3A%22OI3ud8cfCp4Syik0STitsg%22%7D%2C%22dns%22%3A%22c%22%7D/app.js?2=

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

abacada75072df249a161ad961eb37cdd1ee0ac466a0646f549519e2ba94cf14

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Thu, 23 Feb 2023 04:16:22 GMT
date: Fri, 24 Feb 2023 04:16:22 GMT
akamai-grn: 0.05f01002.1677212181.b3f329
x-origin-cache-control: max-age=31536000,public,immutable
vary: Accept-Encoding
content-type: text/javascript;charset=UTF-8
access-control-allow-origin: *
cache-control: public, max-age=31536000
x-xss-protection: 1; mode=block

GET
H2 200 otSDKStub.js Show response
cdn.cookielaw.org/scripttemplates/ 24 KB
8 KB 35ms
19ms Script
application/javascript 2606:4700::6813:bb61
CLOUDFLARENET

General

Check archive.org

Show headers Download Go to

Full URL

https://cdn.cookielaw.org/scripttemplates/otSDKStub.js

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.3, , AES_128_GCM

Server

2606:4700::6813:bb61 , United States, ASN13335 (CLOUDFLARENET, US),

Reverse DNS

Software

cloudflare /

Resource Hash

3d277a90920d78efa3d6e473d67240beb26100591c7b02a34bd444aa78ee5d5c

Security Headers

Name	Value
Strict-Transport-Security	max-age=31536000; includeSubDomains; preload
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

x-ms-blob-type: BlockBlob
date: Fri, 24 Feb 2023 04:16:22 GMT
content-encoding: gzip
x-content-type-options: nosniff
cf-cache-status: HIT
content-md5: WdCEPqU1pnnoNr/cT9hHyQ==
age: 17727
strict-transport-security: max-age=31536000; includeSubDomains; preload
content-length: 8053
x-ms-lease-status: unlocked
last-modified: Wed, 22 Feb 2023 03:39:37 GMT
server: cloudflare
etag: 0x8DB14866C1DA9DB
vary: Accept-Encoding
content-type: application/javascript
access-control-allow-origin: *
x-ms-request-id: 0ce8f4b9-f01e-00c0-5533-4752a2000000
access-control-expose-headers: x-ms-request-id,Server,x-ms-version,Content-Type,Content-Encoding,Last-Modified,ETag,Content-MD5,x-ms-lease-status,x-ms-blob-type,Content-Length,Date,Transfer-Encoding
cache-control: max-age=86400
x-ms-version: 2009-09-19
accept-ranges: bytes
cf-ray: 79e562aa3b8d9040-FRA

GET
H2 200 FAQ_GlobalStyle_V6_2
help.accor.com/s/sfsites/c/resource/ 41 KB
8 KB 8ms
7ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

b4b4f2f2b4f3df6c8f0e697c2b6a26af8d3de3ee45f3fd54be955d837ea1428e

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
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144 KB 111ms
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https://all.accor.com/services/gtm/scripts/main.js

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Server

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AKAMAI-ASN1

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https://help.accor.com/resource/FAQ_Footer/styles.css

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https://cdn.cookielaw.org/consent/87c4fef0-8732-44e4-bee3-f4faa4ce5a9d/87c4fef0-8732-44e4-bee3-f4faa4ce5a9d.json

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GET
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Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

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2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

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GET
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26ms XHR
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https://geolocation.onetrust.com/cookieconsentpub/v1/geo/location

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Protocol

Security

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96 KB 14ms
14ms Script
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https://cdn.cookielaw.org/scripttemplates/202301.2.0/otBannerSdk.js

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Protocol

Security

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GET
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https://cdn.cookielaw.org/consent/87c4fef0-8732-44e4-bee3-f4faa4ce5a9d/ffcbd808-01de-4755-8aa8-2ec43d51bff2/en.json

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URL: https://cdn.cookielaw.org/scripttemplates/202301.2.0/otBannerSdk.js

Protocol

Security

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AKAMAI-ASN1

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Full URL

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https://help.accor.com/resource/FAQ_Footer/asset/icon-fonts-sharing-logos.woff2

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Host: help.accor.com
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AKAMAI-ASN1

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Full URL

https://help.accor.com/s/sfsites/aura?r=3&aura.ApexAction.execute=3

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Host: help.accor.com
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AKAMAI-ASN1

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GET
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14 KB 104ms
30ms Script
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Full URL: https://w.usabilla.com/2a22008a1a0b.js?lv=1
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GET
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21ms Script
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SALESFORCE

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Full URL

https://service.force.com/embeddedservice/menu/fab.min.js

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Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

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HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

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GET
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63ms
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AKAMAI-ASN1

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Full URL

https://help.accor.com/apex/FAQ_callback?error=login_required

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URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

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77 KB 8ms
8ms Font
application/octet-stream 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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https://help.accor.com/s/sfsites/c/resource/FAQ_Fonts/Unna-Italic.ttf

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2

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Security

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Reverse DNS

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GET
H/1.1 200
OK common.min.js Show response
service.force.com/embeddedservice/5.0/utils/ 5 KB
2 KB 21ms
21ms Script
application/x-javascript 161.71.1.38
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https://service.force.com/embeddedservice/5.0/utils/common.min.js

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URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

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HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

161.71.1.38 London, United Kingdom, ASN14340 (SALESFORCE, US),

Reverse DNS

dcl3-ncg0-lhr3.um4-lo2.force.com

Software

Resource Hash

7c273510050e27ad1e0a533b0a766c6c597575710d578a104e60d4810e173648

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Fri, 24 Feb 2023 04:13:07 GMT
Strict-Transport-Security: max-age=63072000; includeSubDomains
X-Content-Type-Options: nosniff
Last-Modified: Thu, 17 Feb 2022 23:57:30 GMT
Content-Encoding: gzip
Age: 196
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: public,max-age=86400
Accept-Ranges: bytes
X-Robots-Tag: none
Content-Length: 1918
X-XSS-Protection: 1; mode=block
Expires: Sat, 25 Feb 2023 04:13:07 GMT

GET
H/1.1 200
OK inert.min.js Show response
service.force.com/embeddedservice/5.0/utils/ 8 KB
3 KB 43ms
21ms Script
application/x-javascript 161.71.1.38
SALESFORCE

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Full URL

https://service.force.com/embeddedservice/5.0/utils/inert.min.js

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

161.71.1.38 London, United Kingdom, ASN14340 (SALESFORCE, US),

Reverse DNS

dcl3-ncg0-lhr3.um4-lo2.force.com

Software

Resource Hash

12834f596f899e7e17cc2a4a76a1ee77ea0f1ebbfb61e8a33dafe426327c71a3

Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Fri, 24 Feb 2023 04:00:42 GMT
Strict-Transport-Security: max-age=63072000; includeSubDomains
X-Content-Type-Options: nosniff
Referrer-Policy: origin-when-cross-origin
Last-Modified: Tue, 18 Aug 2020 17:12:46 GMT
Content-Encoding: gzip
Age: 941
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: public,max-age=86400
Accept-Ranges: bytes
X-Robots-Tag: none
Content-Length: 2469
X-XSS-Protection: 1; mode=block
Expires: Sat, 25 Feb 2023 04:00:42 GMT

GET
H/1.1 200
OK EmbeddedServiceMenu.jsonp Show response
d.la2-c1-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/ 4 KB
2 KB 251ms
22ms Script
text/javascript 85.222.146.120
SALESFORCE

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Full URL

https://d.la2-c1-cdg.salesforceliveagent.com/chat/rest/EmbeddedService/EmbeddedServiceMenu.jsonp?Settings.prefix=EmbeddedService&org_id=00D1t000000xOOE&EmbeddedServiceMenu.menuName=HelpCenter_ContactUs&callback=embedded_svc.menu.processChannelMenuConfiguration&version=48&EmbeddedServiceMenu.language=en-US

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

85.222.146.120 Paris, France, ASN14340 (SALESFORCE, US),

Reverse DNS

dcl5-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com

Software

Resource Hash

0fd4bfa9b697640c3cc0b48d2aff59871088d063c1cf07a05e5347e9544774ed

Security Headers

Name	Value
X-Content-Type-Options	nosniff

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Pragma: no-cache
Content-Encoding: gzip
X-Content-Type-Options: nosniff
Content-Type: text/javascript
Access-Control-Allow-Origin: *
Cache-Control: no-cache
Access-Control-Allow-Credentials: true
Connection: close
Expires: -1

GET
H2 200 stub.js Show response
help.accor.com/static/111213/js/perf/ Frame 5993 1 KB
972 B 11ms
8ms Script
application/x-javascript 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/static/111213/js/perf/stub.js

Requested by

Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Thu, 18 Dec 2014 19:28:42 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc92
x-origin-cache-control: public,max-age=10368000
vary: Accept-Encoding
content-type: application/x-javascript
cache-control: public, max-age=7036198
accept-ranges: bytes
content-length: 618
x-xss-protection: 1; mode=block
expires: Tue, 16 May 2023 14:46:21 GMT

GET
H2 200 VFRemote.js Show response
help.accor.com/jslibrary/1637251310242/sfdc/ Frame 5993 61 KB
21 KB 12ms
9ms Script
application/x-javascript 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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https://help.accor.com/jslibrary/1637251310242/sfdc/VFRemote.js

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Wed, 01 Feb 2023 23:41:54 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc9b
x-origin-cache-control: public,max-age=10368000
vary: Accept-Encoding
content-type: application/x-javascript
cache-control: public, max-age=8635524
accept-ranges: bytes
content-length: 20671
x-xss-protection: 1; mode=block
expires: Sun, 04 Jun 2023 03:01:47 GMT

GET
H2 200 zen-componentsCompatible.css
help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/ Frame 5993 47 KB
9 KB 54ms
51ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/zen-componentsCompatible.css

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Tue, 14 Feb 2023 22:04:54 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc94
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vary: Accept-Encoding
p3p: CP="CUR OTR STA"
content-type: text/css
cache-control: private,max-age=3888000
content-length: 8666
x-xss-protection: 1; mode=block
expires: Mon, 10 Apr 2023 04:16:23 GMT

GET
H2 200 elements.css
help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/ Frame 5993 33 KB
7 KB 70ms
67ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/elements.css

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Tue, 14 Feb 2023 22:04:54 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc95
x-origin-cache-control: private,max-age=3888000
vary: Accept-Encoding
p3p: CP="CUR OTR STA"
content-type: text/css
cache-control: private,max-age=3888000
content-length: 7172
x-xss-protection: 1; mode=block
expires: Mon, 10 Apr 2023 04:16:23 GMT

GET
H2 200 common.css
help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/ Frame 5993 206 KB
38 KB 113ms
111ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/common.css

Requested by

Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Tue, 14 Feb 2023 22:04:54 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc96
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vary: Accept-Encoding
p3p: CP="CUR OTR STA"
content-type: text/css
cache-control: private,max-age=3888000
content-length: 38835
x-xss-protection: 1; mode=block
expires: Mon, 10 Apr 2023 04:16:23 GMT

GET
H2 200 dStandard.css
help.accor.com/sCSS/57.0/sprites/1675373560000/Theme3/gc/ Frame 5993 1 MB
92 KB 26ms
24ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/sCSS/57.0/sprites/1675373560000/Theme3/gc/dStandard.css

Requested by

Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

1e9a9a57b5e4d569d2a2056732f8cc096eb380d34c7fb18a1281c1c6d6b8dd42

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
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date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc97
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p3p: CP="CUR OTR STA"
content-type: text/css
cache-control: private,max-age=3888000
content-length: 93231
x-xss-protection: 1; mode=block
expires: Fri, 07 Apr 2023 11:50:25 GMT

GET
H2 200 dCustom0.css
help.accor.com/sCSS/57.0/sprites/1676448137000/Theme3/00D1t000000xOOE/0053W000000aaiH/gc/ Frame 5993 58 KB
5 KB 24ms
22ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/sCSS/57.0/sprites/1676448137000/Theme3/00D1t000000xOOE/0053W000000aaiH/gc/dCustom0.css

Requested by

Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Wed, 15 Feb 2023 08:02:17 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc98
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vary: Accept-Encoding
p3p: CP="CUR OTR STA"
content-type: text/css
cache-control: private,max-age=3888000
content-length: 5034
x-xss-protection: 1; mode=block
expires: Fri, 07 Apr 2023 09:47:46 GMT

GET
H2 200 extended.css
help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/ Frame 5993 90 KB
17 KB 111ms
110ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/extended.css

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Tue, 14 Feb 2023 22:04:54 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc99
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vary: Accept-Encoding
p3p: CP="CUR OTR STA"
content-type: text/css
cache-control: private,max-age=3888000
content-length: 17323
x-xss-protection: 1; mode=block
expires: Mon, 10 Apr 2023 04:16:23 GMT

GET
H2 200 setup.css
help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/ Frame 5993 26 KB
7 KB 90ms
89ms Stylesheet
text/css 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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https://help.accor.com/sCSS/57.0/sprites/1676412294000/Theme3/de/gc/setup.css

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
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X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
last-modified: Tue, 14 Feb 2023 22:04:54 GMT
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fc9a
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vary: Accept-Encoding
p3p: CP="CUR OTR STA"
content-type: text/css
cache-control: private,max-age=3888000
content-length: 6411
x-xss-protection: 1; mode=block
expires: Mon, 10 Apr 2023 04:16:23 GMT

GET
H2 200 NetworkTracking.js Show response
help.accor.com/jslibrary/1647410350242/sfdc/ Frame 5993 3 KB
2 KB 9ms
8ms Script
application/x-javascript 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

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Full URL

https://help.accor.com/jslibrary/1647410350242/sfdc/NetworkTracking.js

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Host: help.accor.com
URL: https://help.accor.com/apex/FAQ_callback?error=login_required

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
referrer-policy: origin-when-cross-origin
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date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: , 0.05f01002.1677212183.b3fc9c
x-origin-cache-control: public,max-age=10368000
vary: Accept-Encoding
content-type: application/x-javascript
cache-control: public, max-age=8635559
accept-ranges: bytes
content-length: 1342
x-xss-protection: 1; mode=block
expires: Sun, 04 Jun 2023 03:02:22 GMT

GET
H/1.1 200
OK channelMenu.min.js Show response
service.force.com/embeddedservice/menu/1630076500/ 57 KB
15 KB 21ms
21ms Script
application/x-javascript 161.71.1.38
SALESFORCE

General

Check archive.org

Show headers Download Go to

Full URL

https://service.force.com/embeddedservice/menu/1630076500/channelMenu.min.js

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

161.71.1.38 London, United Kingdom, ASN14340 (SALESFORCE, US),

Reverse DNS

dcl3-ncg0-lhr3.um4-lo2.force.com

Software

Resource Hash

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Security Headers

Name	Value
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X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Fri, 24 Feb 2023 00:53:08 GMT
Strict-Transport-Security: max-age=63072000; includeSubDomains
X-Content-Type-Options: nosniff
Referrer-Policy: origin-when-cross-origin
Last-Modified: Wed, 15 Sep 2021 22:06:50 GMT
Content-Encoding: gzip
Age: 12195
Vary: Accept-Encoding
Content-Type: application/x-javascript
Cache-Control: public,max-age=86400
Accept-Ranges: bytes
X-Robots-Tag: none
Content-Length: 14822
X-XSS-Protection: 1; mode=block
Expires: Sat, 25 Feb 2023 00:53:08 GMT

GET
H2 200 all-icon.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 1 KB
1 KB 11ms
10ms Image
image/svg+xml 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/all-icon.svg

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: , 0.05f01002.1677212183.b3fe33
p3p: CP="CUR OTR STA"
content-length: 805
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=3431962
expires: Tue, 04 Apr 2023 21:35:45 GMT

GET
H2 200 account-24.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 2 KB
1 KB 12ms
11ms Image
image/svg+xml 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/account-24.svg

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: , 0.05f01002.1677212183.b3fe35
p3p: CP="CUR OTR STA"
content-length: 871
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last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=951150
expires: Tue, 07 Mar 2023 04:28:53 GMT

GET
H2 200 lockdown-24.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 1 KB
905 B 14ms
13ms Image
image/svg+xml 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/lockdown-24.svg

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
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Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:23 GMT
last-modified: Wed, 28 Jul 2021 07:27:08 GMT
akamai-grn: , 0.05f01002.1677212183.b3fe36
x-origin-cache-control: public,max-age=3888000,immutable
vary: Accept-Encoding
x-frame-options: SAMEORIGIN
p3p: CP="CUR OTR STA"
content-type: image/svg+xml
cache-control: public, max-age=951107
content-length: 534
x-xss-protection: 1; mode=block
expires: Tue, 07 Mar 2023 04:28:10 GMT

GET
H2 200 all-white.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 1 KB
1 KB 13ms
12ms Image
image/svg+xml 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

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Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/all-white.svg

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:23 GMT
last-modified: Wed, 28 Jul 2021 07:27:08 GMT
akamai-grn: , 0.05f01002.1677212183.b3fe37
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cache-control: public, max-age=1332246
content-length: 809
x-xss-protection: 1; mode=block
expires: Sat, 11 Mar 2023 14:20:29 GMT

GET
H2 200 hotel.svg
help.accor.com/resource/1627457228000/FAQHomePage_icon/ 2 KB
1 KB 12ms
12ms Image
image/svg+xml 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to Show image

Full URL

https://help.accor.com/resource/1627457228000/FAQHomePage_icon/hotel.svg

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: , 0.05f01002.1677212183.b3fe38
p3p: CP="CUR OTR STA"
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last-modified: Wed, 28 Jul 2021 07:27:08 GMT
x-origin-cache-control: public,max-age=3888000,immutable
x-frame-options: SAMEORIGIN
vary: Accept-Encoding
content-type: image/svg+xml
cache-control: public, max-age=891269
expires: Mon, 06 Mar 2023 11:50:52 GMT

GET
H2 200 Roboto-Regular.ttf
help.accor.com/s/sfsites/c/resource/FAQ_Fonts/ 164 KB
165 KB 12ms
3ms Font
application/octet-stream 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/c/resource/FAQ_Fonts/Roboto-Regular.ttf

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

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Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Request headers

Referer: https://help.accor.com/s/sfsites/c/resource/FAQ_GlobalStyle_V6_2
Origin: https://help.accor.com
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
date: Fri, 24 Feb 2023 04:16:23 GMT
x-content-type-options: nosniff
last-modified: Wed, 9 Jun 2021 10:10:41 GMT
akamai-grn: , 0.05f01002.1677212183.b3fe4c
x-origin-cache-control: public,max-age=3888000
x-frame-options: SAMEORIGIN
p3p: CP="CUR OTR STA"
content-type: application/octet-stream
cache-control: public, max-age=959294
content-length: 168260
x-xss-protection: 1; mode=block
expires: Tue, 07 Mar 2023 06:44:37 GMT

GET
H/1.1 200
OK logChannelMenu.html Show response
d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/ Frame 2D18 2 KB
3 KB 47ms
16ms Document
text/html 85.222.146.120
SALESFORCE

General

Check archive.org

Show headers Download Go to

Full URL: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/?language=en_US
Requested by: Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 85.222.146.120 Paris, France, ASN14340 (SALESFORCE, US),
Reverse DNS: dcl5-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com
Software: Jetty /
Resource Hash: aeb7d63d06cb5140befa75c1509c0a62ad6ce2fc452a456580cd557fd3d7ec0c

Request headers

Referer: https://help.accor.com/
Upgrade-Insecure-Requests: 1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
accept-language: de-DE,de;q=0.9

Response headers

Accept-Ranges: bytes
Cache-Control: max-age=60, must-revalidate
Content-Length: 2523
Content-Type: text/html
Date: Fri, 24 Feb 2023 04:16:23 GMT
Last-Modified: Fri, 17 Feb 2023 17:49:30 GMT
Server: Jetty

GET
H/1.1 200
OK channelMenu.min.css
service.force.com/embeddedservice/menu/1630076500/ 19 KB
4 KB 21ms
21ms Stylesheet
text/css 161.71.1.38
SALESFORCE

General

Check archive.org

Show headers Download Go to

Full URL

https://service.force.com/embeddedservice/menu/1630076500/channelMenu.min.css

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

HTTP/1.1

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

161.71.1.38 London, United Kingdom, ASN14340 (SALESFORCE, US),

Reverse DNS

dcl3-ncg0-lhr3.um4-lo2.force.com

Software

Resource Hash

f87e2d0c0104c2dd4566957379d89d6083ac6c66af730d768b5a56d32132a4de

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Thu, 23 Feb 2023 23:22:30 GMT
Strict-Transport-Security: max-age=63072000; includeSubDomains
X-Content-Type-Options: nosniff
Referrer-Policy: origin-when-cross-origin
Last-Modified: Mon, 30 Aug 2021 21:55:48 GMT
Content-Encoding: gzip
Age: 17633
Vary: Accept-Encoding
Content-Type: text/css
Cache-Control: public,max-age=86400
Accept-Ranges: bytes
X-Robots-Tag: none
Content-Length: 3333
X-XSS-Protection: 1; mode=block
Expires: Fri, 24 Feb 2023 23:22:30 GMT

POST
H2 200 aura Show response
help.accor.com/s/sfsites/ 2 KB
1 KB 111ms
111ms XHR
application/json 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/aura?r=4&ui-instrumentation-components-beacon.InstrumentationBeacon.sendData=1

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

a982ba14c6514ce460231bae89756f9fde5357bd3463933c2048eb738249e670

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://help.accor.com/s/?language=en_US
X-SFDC-Page-Cache: cec43711c3e42013
accept-language: de-DE,de;q=0.9
X-SFDC-Page-Scope-Id: abf1f617-56ee-46db-90d0-b707408209ad
X-SFDC-Request-Id: 28627900006d9b5da1
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:24 GMT
akamai-grn: 0.05f01002.1677212183.b3febf
server-timing: Total;dur=75
content-length: 898
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Thu, 24 Feb 2022 04:16:23 GMT
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
vary: Origin, Accept-Encoding
content-type: application/json
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin: *
expires: Thu, 24 Feb 2022 04:16:23 GMT

POST
H2 200 aura Show response
help.accor.com/s/sfsites/ 2 KB
1 KB 51ms
49ms XHR
application/json 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/aura?r=5&ui-search-components-forcesearch-sgdp.PermsAndPrefsCache.getPermsAndPrefs=1

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

d0adc4ff165df8f86a75ce879974bd109c30ef7c96b02e0bf7188fdf8eca0063

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
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Request headers

Referer: https://help.accor.com/s/?language=en_US
X-SFDC-Page-Cache: cec43711c3e42013
accept-language: de-DE,de;q=0.9
X-SFDC-Page-Scope-Id: abf1f617-56ee-46db-90d0-b707408209ad
X-SFDC-Request-Id: 2867590000f6f3f294
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fec8
server-timing: Total;dur=18
content-length: 846
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Thu, 24 Feb 2022 04:16:23 GMT
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
vary: Origin, Accept-Encoding
content-type: application/json
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin: *
expires: Thu, 24 Feb 2022 04:16:23 GMT

POST
H2 200 aura Show response
help.accor.com/s/sfsites/ 1 KB
1 KB 51ms
50ms XHR
application/json 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/aura?r=6&ui-comm-runtime-components-aura-components-siteforce-network-tracking.NetworkTracking.createLogRecord=1

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

67b4d6d896f0d073774f40744dafee2355b7c073867086e38c864f2f603c3e1c

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://help.accor.com/s/?language=en_US
X-SFDC-Page-Cache: cec43711c3e42013
accept-language: de-DE,de;q=0.9
X-SFDC-Page-Scope-Id: abf1f617-56ee-46db-90d0-b707408209ad
X-SFDC-Request-Id: 28681900004f2cd91d
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:23 GMT
akamai-grn: 0.05f01002.1677212183.b3fec9
server-timing: Total;dur=19
content-length: 713
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Thu, 24 Feb 2022 04:16:23 GMT
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
vary: Origin, Accept-Encoding
content-type: application/json
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin: *
expires: Thu, 24 Feb 2022 04:16:23 GMT

GET
H/1.1 200
OK channelMenuLogging.js Show response
d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/ Frame 2D18 3 KB
3 KB 18ms
18ms Script
application/javascript 85.222.146.120
SALESFORCE

General

Check archive.org

Show headers Download Go to

Full URL: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/channelMenuLogging.js
Requested by: Host: d.la2-c1-cdg.salesforceliveagent.com
URL: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/?language=en_US
Protocol: HTTP/1.1
Security: TLS 1.2, ECDHE_RSA, AES_256_GCM
Server: 85.222.146.120 Paris, France, ASN14340 (SALESFORCE, US),
Reverse DNS: dcl5-ncg0-cdg3.la2-c1-cdg.salesforceliveagent.com
Software: Jetty /
Resource Hash: 98d44bd96c1982a96c0d973d4d8445e90dd90b908ac036c08b70d53b89228e84

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://d.la2-c1-cdg.salesforceliveagent.com/content/test/webdriver/logChannelMenu.html?parent=https://help.accor.com/s/?language=en_US
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Fri, 24 Feb 2023 04:16:23 GMT
Cache-Control: max-age=60, must-revalidate
Last-Modified: Fri, 17 Feb 2023 17:49:30 GMT
Server: Jetty
Accept-Ranges: bytes
Content-Length: 3197
Content-Type: application/javascript

GET
H/1.1 200
OK accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
d6tizftlrpuof.cloudfront.net/themes/production/ Frame 51ED 3 KB
3 KB 35ms
7ms Image
image/png 65.9.58.42
AMAZON-02

General

Check archive.org

Show headers Download Go to Show image

Full URL: https://d6tizftlrpuof.cloudfront.net/themes/production/accorhotel-button-33db7e58f18a5aefd9fe80a87ec3b6ca.png
Requested by: Host: help.accor.com
URL: https://help.accor.com/s/?language=en_US
Protocol: HTTP/1.1
Security: TLS 1.3, , AES_128_GCM
Server: 65.9.58.42 , United States, ASN16509 (AMAZON-02, US),
Reverse DNS: server-65-9-58-42.fra56.r.cloudfront.net
Software: AmazonS3 /
Resource Hash: 2d66e75ff961935e0415f5c6a2742c4e375870f2eaf0b01447a5e3364ceb9a82

Request headers

accept-language: de-DE,de;q=0.9
Referer: https://help.accor.com/
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36

Response headers

Date: Wed, 18 Jan 2023 05:09:34 GMT
x-amz-version-id: BA2O4HVG4_7.VLOyUO9fwr2aCNLF6_Ri
Via: 1.1 afcdbc9d4d397c4a65e6b312552ff7ee.cloudfront.net (CloudFront)
X-Amz-Cf-Pop: FRA56-C1
Age: 3193610
x-amz-server-side-encryption: AES256
X-Cache: Hit from cloudfront
Connection: keep-alive
Content-Length: 2821
Last-Modified: Wed, 20 Jul 2022 16:40:26 GMT
Server: AmazonS3
ETag: "33db7e58f18a5aefd9fe80a87ec3b6ca"
Content-Type: image/png
Cache-Control: max-age=315360000, no-transform, public
Accept-Ranges: bytes
X-Amz-Cf-Id: sd8zD-P410BgIkFgPRvv9Q9IAbh5exNpASKY9LLXkXLIX2hXgRwO2w==

POST
H2 200 aura Show response
help.accor.com/s/sfsites/ 1 KB
1 KB 64ms
63ms XHR
application/json 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/s/sfsites/aura?r=7&ui-comm-runtime-components-aura-components-siteforce-qb.Quarterback.getAllowedPostMessageOrigins=1

Requested by

Host: help.accor.com
URL: https://help.accor.com/s/sfsites/auraFW/javascript/D7zdsGvlxZfFP0e3F1H_2A/aura_prod.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

0b8dc24cf82fd12978e17964c345d7963931af5eba5c3502e2c52e12f31509ca

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Xss-Protection	1; mode=block

Request headers

Referer: https://help.accor.com/s/?language=en_US
accept-language: de-DE,de;q=0.9
X-SFDC-Page-Scope-Id: abf1f617-56ee-46db-90d0-b707408209ad
X-SFDC-Request-Id: 2917000000757c79f7
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

strict-transport-security: max-age=63072000; includeSubDomains
content-encoding: gzip
x-content-type-options: nosniff
date: Fri, 24 Feb 2023 04:16:24 GMT
akamai-grn: 0.05f01002.1677212183.b3ff00
server-timing: Total;dur=33
content-length: 717
x-xss-protection: 1; mode=block
referrer-policy: origin-when-cross-origin
last-modified: Thu, 24 Feb 2022 04:16:24 GMT
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
vary: Origin, Accept-Encoding
content-type: application/json
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
timing-allow-origin: *
expires: Thu, 24 Feb 2022 04:16:24 GMT

POST
H2 204 NetworkTrackingServlet Show response
help.accor.com/_ui/networks/tracking/ Frame 5993 0
253 B 30ms
30ms XHR
application/json 2a02:26f0:480:d::210:f145
AKAMAI-ASN1

General

Check archive.org

Show headers Download Go to

Full URL

https://help.accor.com/_ui/networks/tracking/NetworkTrackingServlet

Requested by

Host: help.accor.com
URL: https://help.accor.com/jslibrary/1647410350242/sfdc/NetworkTracking.js

Protocol

Security

TLS 1.2, ECDHE_RSA, AES_256_GCM

Server

2a02:26f0:480:d::210:f145 Frankfurt am Main, Germany, ASN20940 (AKAMAI-ASN1, NL),

Reverse DNS

Software

Resource Hash

e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855

Security Headers

Name	Value
Strict-Transport-Security	max-age=63072000; includeSubDomains

Request headers

Referer: https://help.accor.com/apex/FAQ_callback?error=login_required
accept-language: de-DE,de;q=0.9
User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/110.0.5481.177 Safari/537.36
Content-Type: application/x-www-form-urlencoded; charset=UTF-8

Response headers

expires: Thu, 01 Jan 1970 00:00:00 GMT
strict-transport-security: max-age=63072000; includeSubDomains
cache-control: no-cache,must-revalidate,max-age=0,no-store,private
date: Fri, 24 Feb 2023 04:16:25 GMT
akamai-grn: 0.05f01002.1677212185.b40735
x-origin-cache-control: no-cache,must-revalidate,max-age=0,no-store,private
content-type: application/json; charset=UTF-8

Verdicts & Comments Add Verdict or Comment

62 JavaScript Global Variables

These are the non-standard "global" variables defined on the window object. These can be helpful in identifying possible client-side frameworks and code.

12 Cookies

Cookies are little pieces of information stored in the browser of a user. Whenever a user visits the site again, he will also send his cookie values, thus allowing the website to re-identify him even if he changed locations. This is how permanent logins work.

Domain/Path	Expires	Name / Value
help.accor.com/s	1969-12-31 23:59:59	Name: renderCtx Value: %7B%22pageId%22%3A%22c3003407-675c-4450-bdf9-f8eea3d0d812%22%2C%22schema%22%3A%22Published%22%2C%22viewType%22%3A%22Published%22%2C%22brandingSetId%22%3A%22cec953d7-0f22-4009-a22b-dcefc888d8ca%22%2C%22audienceIds%22%3A%22%22%7D
help.accor.com/	1970-01-20 18:39:08	Name: CookieConsentPolicy Value: 0:1
help.accor.com/	1970-01-20 18:39:08	Name: LSKey-c$CookieConsentPolicy Value: 0:1
help.accor.com/	1970-01-20 09:53:42	Name: sfdc-stream Value: !B5DOnUJRF6swO94AwEOnnZEJs+61VfMPtL7LsIvc7pHb/IdDh0UkBhsfOkO6j11XukT2pzuwr3aJ+1M=
help.accor.com/	1970-01-20 09:53:42	Name: force-proxy-stream Value: !7aV4CKaeOyhXpmHOYnNYXHFOgKIs8gHGm7vnYDF1YPqQIrlDjFg1FLzQhqc/5/yI3sxOxjHaYI6EmoY=
help.accor.com/	1970-01-20 09:53:42	Name: force-stream Value: !B5DOnUJRF6swO94AwEOnnZEJs+61VfMPtL7LsIvc7pHb/IdDh0UkBhsfOkO6j11XukT2pzuwr3aJ+1M=
.accor.com/	1970-01-20 14:12:44	Name: OptanonConsent Value: isGpcEnabled=0&datestamp=Fri+Feb+24+2023+04%3A16%3A23+GMT%2B0000+(GMT)&version=202301.2.0&isIABGlobal=false&hosts=&genVendors=V62%3A0%2CV37%3A0%2CV67%3A0%2CV38%3A0%2CV64%3A0%2CV58%3A0%2CV25%3A0%2CV26%3A0%2CV42%3A0%2CV9%3A0%2CV8%3A0%2CV27%3A0%2CV51%3A0%2CV39%3A0%2CV23%3A0%2CV55%3A0%2CV5%3A0%2CV34%3A0%2CV10%3A0%2CV53%3A0%2CV59%3A0%2CV36%3A0%2CV49%3A0%2CV65%3A0%2CV19%3A0%2CV33%3A0%2CV57%3A0%2CV52%3A0%2CV48%3A0%2CV29%3A0%2CV17%3A0%2CV11%3A0%2CV56%3A0%2CV12%3A0%2CV72%3A0%2CV13%3A0%2CV41%3A0%2CV40%3A0%2CV68%3A0%2CV60%3A0%2CV50%3A0%2CV15%3A0%2CV54%3A0%2CV28%3A0%2CV30%3A0%2CV46%3A0%2CV4%3A0%2CV14%3A0%2CV61%3A0%2CV7%3A0%2CV45%3A0%2CV16%3A0%2CV32%3A0%2CV21%3A0%2CV69%3A0%2CV63%3A0%2CV6%3A0%2CV18%3A0%2CV31%3A0%2CV44%3A0%2CV71%3A0%2CV43%3A0%2CV35%3A0%2CV47%3A0%2C&consentId=c115a8e2-7dd9-437a-bf5e-a1cedf0b1359&interactionCount=0&landingPath=https%3A%2F%2Fhelp.accor.com%2Fs%2F%3Flanguage%3Den_US&groups=C0001%3A1%2CC0003%3A0%2CC0002%3A0%2CC0007%3A0%2CC0004%3A0%2CC0005%3A0
login.accor.com/	1969-12-31 23:59:59	Name: PF Value: ps6B3gjliUiX63QjUDzeim
.accor.com/	1970-01-20 18:38:50	Name: visid_incap_2545443 Value: TKiMgJ13TS6a+5VKTpIJs9Q5+GMAAAAAQUIPAAAAAABWtW9O696wzzdt43Ft7PS8
.accor.com/	1969-12-31 23:59:59	Name: nlbi_2545443 Value: /Rv8EbmSwkfPHJIr+0jM0AAAAADWvYfh4MsqLc6Ws4LpyY1O
.accor.com/	1969-12-31 23:59:59	Name: incap_ses_259_2545443 Value: 1TgwTqvQ7D+da1J5kCeYAxY6+GMAAAAAecrVc0UKaXK1Edvz8NUG5g==
help.accor.com/	1970-01-20 18:39:08	Name: pctrk Value: 4f1ddb57-02dd-4a26-a466-220eb413b111

Security Headers

This page lists any security headers set by the main page. If you want to understand what these mean and how to use them, head on over to this page

Header	Value
Content-Security-Policy	upgrade-insecure-requests frame-ancestors 'self'
Strict-Transport-Security	max-age=63072000; includeSubDomains
X-Content-Type-Options	nosniff
X-Frame-Options	SAMEORIGIN
X-Xss-Protection	1; mode=block

Indicators

This is a term in the security industry to describe indicators such as IPs, Domains, Hashes, etc. This does not imply that any of these indicate malicious activity.

all.accor.com
cdn.cookielaw.org
d.la2-c1-cdg.salesforceliveagent.com
d6tizftlrpuof.cloudfront.net
geolocation.onetrust.com
help.accor.com
login.accor.com
service.force.com
w.usabilla.com
www.googletagmanager.com
138.113.133.7
161.71.1.38
2606:4700:4400::6812:2b9e
2606:4700::6813:bb61
2a00:1450:4001:828::2008
2a02:26f0:480:d::210:f145
45.60.155.180
52.16.64.51
65.9.58.42
85.222.146.120
060d63af5dcfa428eda0d802c68446959e7ae0c1bb3e64b547772a61afbf0782
07f72c32d40516a9fdbb42d07010b7fa30c5b03bb98ef5fcd82c74f9387ad148
097abf7cd0a0056d3cff659a66149efec73fec61873dba37ab238433af98d648
097cd332955fd5eb3b7c586eacbb715fd578e9cda50e04629e222b100067aa85
0b8dc24cf82fd12978e17964c345d7963931af5eba5c3502e2c52e12f31509ca
0cd191b9363a5db2fdfcbb08c4bbb6fe7c22b8f4e9960ab85373ec5151ca49c0
0fa90c9e195798597245f53e9dc98259304276626836677ffaf0f9fa18f9a189
0fbe5071303b9d45158ad2d796cdbfc37a261547d8f6f73f6759e11551d90a07
0fd4bfa9b697640c3cc0b48d2aff59871088d063c1cf07a05e5347e9544774ed
12834f596f899e7e17cc2a4a76a1ee77ea0f1ebbfb61e8a33dafe426327c71a3
15350fe3ae921448d0b74769e42a009c8d8acefc8fca4e639a428f730f059001
15b7a32a2a18fe2ddc693c29004f6667c88d935c7714aced4d3c0c5d0394636a
1e9a9a57b5e4d569d2a2056732f8cc096eb380d34c7fb18a1281c1c6d6b8dd42
26358a92f2529c9dcf87ce1bde2923aaf5db857a85a36e844e1cf97afe5ec04a
2790111f9b60c7d2b413de35f49a286ea5499ad7760210e6e6e27c5d27db1364
289e7b81fedb81dc4f639d186183e024e0b6a2f307ce6dc895e1207e96887519
2d66e75ff961935e0415f5c6a2742c4e375870f2eaf0b01447a5e3364ceb9a82
319cff6e7a31f0f2a41c475dca42890aa5d19fe16017e2290f8c1d4e14f76481
380e8f0369f01d7aec40e606523b9411be8f1dc42bbabca270bd168d5b59f346
3818296330ad0db9a54063fc32c04eb8646c5236e3b51192fa894fdaf9cfa308
3bb5a3bd636ea745c61597a0b4819b6714e1de9d6be02b99abb569d6f90e8ae7
3c4f86e9ccc5e942b4003bd9fed721d599fdeb7bcc1a2db63a95cba24de5f828
3d277a90920d78efa3d6e473d67240beb26100591c7b02a34bd444aa78ee5d5c
43622fd79cb7b679831f09443b32a16108750d48014d9e425f6cf18bbd4ed369
4ac8e03606ffa4c37f61a6510a2080f1f37a7054f4726c214887d3b23f72e369
526226929723530c27a6e80848fb41679ff4748c57fc37a240e6e21f4d9f3ab7
5830f6b53e1ea91abd5de97ef219269702f413575cfe0dd6149712d68d7d61eb
583e9066b9372a87d7b287ec821c3a881296f99d370eeb167ffaa456c973f08e
5c33b3bd2fbdfd31921b3ead4007ffa7e47ec26854533875ac19fec2de05cca9
5e8308d6d40f3d56e0d6ca6d93fa7b06f5d2e9d76fcc5269dd8ccc3f3635e7d4
5fd3e5ee59cd53ab052268e4665cf8b0d976c2c6a6a0a0936816c266cb2d31eb
67b4d6d896f0d073774f40744dafee2355b7c073867086e38c864f2f603c3e1c
6c372460bf1154ba36df992bb72aef8b5ea0c7938b70de30672787f2c25e95f0
724b779f5a6b56f9cbb1762cb5c55662117c3e58ff44a51b4f96288415d6a699
73a87dc1ce900ecd4c02b79d298d4ab876f027b2a76668bfc7edc3b858010fbc
7c273510050e27ad1e0a533b0a766c6c597575710d578a104e60d4810e173648
7d5fd64077923c3ce04d81dbd8746dd801130342ffcaf3c77c2453dc2c75c770
832929bef6c2e476774880967be3782f920a3577670d537f47e632e3749069b4
89d661356b975b2f5d63a5ff67e231b72e12b462d24640e092ed56bf2e8203bc
8fa008fb5dafd69ca73e98d8396929ebc3a69fea6db56c81c6d425c91ba2bc78
930239150e702d9d4bf43c3881aa70f8ad5fd9068dcbecb7c8bcca654784f7f1
96babbdcbe86bc969e21ce6cf7f7cef0d45d7887934b01684155eeef57939d85
98d44bd96c1982a96c0d973d4d8445e90dd90b908ac036c08b70d53b89228e84
a6d8404c95c8e217a0b91405d565101136d0f976ad6b20ce33bf53a9ad7a58e8
a982ba14c6514ce460231bae89756f9fde5357bd3463933c2048eb738249e670
abacada75072df249a161ad961eb37cdd1ee0ac466a0646f549519e2ba94cf14
ac6dabaa00545ab98a1c1efc6cef0f3ba44fb4af42e99e432721cd94eaed705d
ae5760c8da59b3afdaf0508366239d4ddfb8d33046fd6a4bec9714d7277fd84f
aeb7d63d06cb5140befa75c1509c0a62ad6ce2fc452a456580cd557fd3d7ec0c
b35959ee1f0da91876a3c1dc28180035ba312e1bd7b039daf21a3488d5d90f87
b4b4f2f2b4f3df6c8f0e697c2b6a26af8d3de3ee45f3fd54be955d837ea1428e
bbb4b32c2a0c64792ca923928138453f21fd235ec20e0532bab61e64a34b1503
bdd100c62862f799065397b8303c365e1ebda2ca29ef31bdd65d75ed1e9d0d38
c8289a870d238aa042bdfd09364fe6dea524bcd1ea485341878d8c75a32ab444
cbe4a8f70b157b11e30644518a1738dd9b83dfe0f76716ebc37d4176503e9245
d0adc4ff165df8f86a75ce879974bd109c30ef7c96b02e0bf7188fdf8eca0063
e3b0c44298fc1c149afbf4c8996fb92427ae41e4649b934ca495991b7852b855
e3dfddeaf07129ffd7df454769806a38db4fa1318d1dc8a2a42e5bb384024d84
eca3d6030c9d9e17599b99a15454a7bf12fc8fbff3650a42e0992a0d3f263cd0
edc257c602a294d9c9a308d481edd04358392d50b3ef7cddb3bf55b810c08c82
f6c796eaae896fb9dd17dffa5a735f8e9a56ba31b9b5a7d2b3228b93db3d9258
f87e2d0c0104c2dd4566957379d89d6083ac6c66af730d768b5a56d32132a4de
f90d159c7a961f8d49cf0197de9f4a31f91310b5cd03edc042f82beae766c88b

help.accor.com Open in urlscan Pro 2a02:26f0:480:d::210:f145 Public Scan

Summary

urlscan.io Verdict: No classification

Domain & IP information

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Page Statistics

64 Requests

100 %HTTPS

40 %IPv6

8 Domains

10 Subdomains

9 IPs

5 Countries

2878 kBTransfer

11442 kBSize

12 Cookies

23 Outgoing links

Page URL History

Redirected requests

64 HTTP transactions Everything HTML Script AJAX CSS Image Expand all 0 data transactions

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help.accor.com Open in urlscan Pro
2a02:26f0:480:d::210:f145 Public Scan

Screenshot
Live screenshot

Full Image

64
Requests

100 %
HTTPS

40 %
IPv6

8
Domains

10
Subdomains

9
IPs

5
Countries

2878 kB
Transfer

11442 kB
Size

12
Cookies

64 HTTP transactions
0 data transactions